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Job outlook for service center representatives in the United States
Service center representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected service center representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for service center representatives are projected over the next decade.
Service center representative salaries have increased 11% for service center representatives in the last 5 years.
There are over 41,317 service center representatives currently employed in the United States.
There are 196,101 active service center representative job openings in the US.
The average service center representative salary is $33,420.
Are service center representative jobs in demand?
Service center representative job and salary trends over time
Service center representative jobs over time
Service center representative job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 41,317 | 0.01% |
| 2020 | 42,002 | 0.01% |
| 2019 | 43,276 | 0.01% |
| 2018 | 42,567 | 0.01% |
| 2017 | 41,031 | 0.01% |
Average service center representative salary over time
Service center representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $33,420 | $16.07 | +3.2% |
| 2025 | $32,375 | $15.57 | +2.8% |
| 2024 | $31,480 | $15.13 | +2.6% |
| 2023 | $30,678 | $14.75 | +1.8% |
| 2022 | $30,127 | $14.48 | +1.8% |
Service center representative jobs by state
Most common states for service center representatives
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 956 | 72% |
| 2 | North Dakota | 755,393 | 474 | 63% |
| 3 | Iowa | 3,145,711 | 1,937 | 62% |
| 4 | Montana | 1,050,493 | 532 | 51% |
| 5 | South Dakota | 869,666 | 446 | 51% |
| 6 | Wyoming | 579,315 | 281 | 49% |
| 7 | New Hampshire | 1,342,795 | 651 | 48% |
| 8 | Minnesota | 5,576,606 | 2,598 | 47% |
| 9 | Kansas | 2,913,123 | 1,324 | 45% |
| 10 | Nebraska | 1,920,076 | 869 | 45% |
| 11 | Kentucky | 4,454,189 | 1,945 | 44% |
| 12 | West Virginia | 1,815,857 | 804 | 44% |
| 13 | Arizona | 7,016,270 | 2,986 | 43% |
| 14 | Indiana | 6,666,818 | 2,836 | 43% |
| 15 | Delaware | 961,939 | 410 | 43% |
| 16 | Idaho | 1,716,943 | 695 | 40% |
| 17 | Illinois | 12,802,023 | 4,934 | 39% |
| 18 | Georgia | 10,429,379 | 3,973 | 38% |
| 19 | Colorado | 5,607,154 | 2,144 | 38% |
| 20 | Utah | 3,101,833 | 1,171 | 38% |
Most common cities for service center representatives
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Lewiston | 3 | 8% | $26,876 |
| 2 | Bridgeport | 4 | 3% | $34,535 |
| 3 | Syracuse | 4 | 3% | $34,471 |
| 4 | Evansville | 3 | 3% | $31,532 |
| 5 | Rochester | 4 | 2% | $34,437 |
| 6 | Scottsdale | 4 | 2% | $32,451 |
| 7 | Atlanta | 5 | 1% | $29,876 |
| 8 | Fort Wayne | 2 | 1% | $33,004 |
| 9 | Orlando | 2 | 1% | $28,528 |
| 10 | Phoenix | 4 | 0% | $32,490 |
| 11 | Boston | 3 | 0% | $36,257 |
| 12 | San Diego | 3 | 0% | $38,438 |
| 13 | San Francisco | 3 | 0% | $39,094 |
| 14 | Chicago | 2 | 0% | $33,870 |
| 15 | Indianapolis | 2 | 0% | $32,247 |
| 16 | Los Angeles | 2 | 0% | $38,617 |
| 17 | Miami | 2 | 0% | $28,547 |
| 18 | Philadelphia | 2 | 0% | $33,397 |
Service Center Representative job outlook: Expert opinions
Our panel of service center representative experts
Arizona State University
Maryjo Douglas Zunk
Manager, Career Professional DevelopmentArizona State University
School of Public Affairs (SPA)
What skills will help Service Center Representatives earn the most?
Maryjo Douglas Zunk: Research and Analysis - using the information to identify and solve problems, critical thinking, and generating solutions.
High level and Interpersonal Communication skills - such as persuasion, influence, advocacy, negotiation, conflict resolution.
Leadership - demonstrated skills, initiative, awareness, and presence in any situation/environment (with or without the title).