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Service center technician education requirements

Updated January 8, 2025
2 min read
Usually, service center technicians don't need a college education. The most common degree for service center technicians is bachelor's degree with 37% graduates, with only 35% service center technician graduates earning associate degree. Service center technicians who decided to graduate from college often finish University of Phoenix or Strayer University. Some good skills to have in this position include strong customer service, customer service and troubleshoot.

What education do you need to become a service center technician?

What degree do you need to be a service center technician?

The most common degree for service center technicians is bachelor's degree, with 37% of service center technicians earning that degree. The second and third most common degree levels are associate degree degree at 35% and associate degree degree at 14%.
  • Bachelor's, 37%
  • Associate, 35%
  • High School Diploma, 14%
  • Diploma, 6%
  • Other Degrees, 8%

What should I major in to become a service center technician?

You should major in business to become a service center technician. 19% of service center technicians major in business. Other common majors for a service center technician include computer science and electrical engineering.

Best majors for service center technicians

20 best online courses for service center technicians

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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

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Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

6. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

7. SAP Customer Service (CS/SM) - Service Management module

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8. Customer Service & Support For Customer Service Executives

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9. IT Support Technical Skills Bootcamp

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10. Advanced IT Troubleshooting for Helpdesk Support Technicians

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Learn some of the less common IT troubleshooting techniques for Windows computers...

11. Active Directory & Group Policy Administration for IT Techs

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Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

12. Getting Started with Call Center Training

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13. Azure Active Directory And Azure AD Domain Services

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14. Customer Service, Customer Support, And Customer Experience

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15. Active Directory on Windows Server

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Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...

16. Basic Computer Course - Windows 7/10 - IT & Desktop Support

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17. [2023] Customer Service 2.0: Learn Digital Customer Service

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

18. TOTAL: Active Directory with Windows Server 2016

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Identity, Access, and Authentication with Microsoft AD and Identity with Windows Server 2016...

19. Customer Service Basics: Improve your Service now

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20. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

Average service center technician salary by education level

Service center technicians with a Bachelor's degree earn more than those without, at $38,622 annually. With a Associate degree, service center technicians earn a median annual income of $37,571 compared to $37,052 for service center technicians with an High School Diploma degree.
Service center technician education levelService center technician salary
High School Diploma or Less$37,052
Bachelor's Degree$38,622
Some College/ Associate Degree$37,571

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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