Companies hire service consultants to help them reach out to their customers more effectively. The consultants do this by working with the companies' sales teams to get customer feedback. Their additional responsibilities include writing orders, following up with customers, and generating estimates.
Service consultants reach out to clients and engage them in matters of the company in order to get their feedback. They also assess the needs of the company and help find service-related solutions, work with the sales team to identify the customer market and make sales targets, and know the company's products or services thoroughly in order to be able to teach customers about them.
Service consultants should have excellent customer service and problem-solving skills. They need to pay close attention to detail, work as a team, be courteous and professional, and work well under pressure. They should have excellent organizational and communication skills, both verbal and written, and should have a bachelor's degree or equivalent qualification as well as experience in consulting in their field.
Their average salary is $40.30 an hour, which is roughly $83,822 per year. However, the career is in decline and is predicted to lose 51,600 jobs between 2018 and 2028.
There is more than meets the eye when it comes to being a Service Consultant. For example, did you know that they make an average of $40.8 an hour? That's $84,862 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many Service Consultants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.
If you're interested in becoming a Service Consultant, one of the first things to consider is how much education you need. We've determined that 59.6% of Service Consultants have a bachelor's degree. In terms of higher education levels, we found that 10.1% of Service Consultants have master's degrees. Even though most Service Consultants have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Service Consultant. When we researched the most common majors for a Service Consultant, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Service Consultant resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Service Consultant. In fact, many Service Consultant jobs require experience in a role such as Customer Service Representative. Meanwhile, many Service Consultants also have previous career experience in roles such as Consultant or Sales Associate.