What is a Service Consultant

Companies hire service consultants to help them reach out to their customers more effectively. The consultants do this by working with the companies' sales teams to get customer feedback. Their additional responsibilities include writing orders, following up with customers, and generating estimates.

Service consultants reach out to clients and engage them in matters of the company in order to get their feedback. They also assess the needs of the company and help find service-related solutions, work with the sales team to identify the customer market and make sales targets, and know the company's products or services thoroughly in order to be able to teach customers about them.

Service consultants should have excellent customer service and problem-solving skills. They need to pay close attention to detail, work as a team, be courteous and professional, and work well under pressure. They should have excellent organizational and communication skills, both verbal and written, and should have a bachelor's degree or equivalent qualification as well as experience in consulting in their field.

Their average salary is $40.30 an hour, which is roughly $83,822 per year. However, the career is in decline and is predicted to lose 51,600 jobs between 2018 and 2028.

There is more than meets the eye when it comes to being a Service Consultant. For example, did you know that they make an average of $40.8 an hour? That's $84,862 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Service Consultant Do

There are certain skills that many Service Consultants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.

Learn more about what a Service Consultant does

How To Become a Service Consultant

If you're interested in becoming a Service Consultant, one of the first things to consider is how much education you need. We've determined that 59.6% of Service Consultants have a bachelor's degree. In terms of higher education levels, we found that 10.1% of Service Consultants have master's degrees. Even though most Service Consultants have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Service Consultant. When we researched the most common majors for a Service Consultant, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Service Consultant resumes include Master's Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Service Consultant. In fact, many Service Consultant jobs require experience in a role such as Customer Service Representative. Meanwhile, many Service Consultants also have previous career experience in roles such as Consultant or Sales Associate.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Deloitte Jobs (92)
  2. Accenture Jobs (118)
  3. Wayfair Jobs (78)
  4. Office Depot Jobs (65)
  5. Bank of America Jobs (70)
Average Salary
$84,862
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
151,390
Job Openings
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Average Salary for a Service Consultant

Service Consultants in America make an average salary of $84,862 per year or $41 per hour. The top 10 percent makes over $127,000 per year, while the bottom 10 percent under $56,000 per year.
Average Salary
$84,862
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12 Service Consultant Resume Examples

Learn How To Write a Service Consultant Resume

At Zippia, we went through countless Service Consultant resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Service Consultant Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Deloitte Jobs (92)
  2. Accenture Jobs (118)
  3. Wayfair Jobs (78)
  4. Office Depot Jobs (65)
  5. Bank of America Jobs (70)

Choose From 10+ Customizable Service Consultant Resume templates

Zippia allows you to choose from different easy-to-use Service Consultant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Consultant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Service Consultant Demographics

Service Consultant Gender Statistics

male

57.7 %

female

42.3 %

Service Consultant Ethnicity Statistics

White

60.2 %

Hispanic or Latino

17.3 %

Black or African American

11.5 %

Service Consultant Foreign Languages Spoken Statistics

Spanish

54.6 %

French

9.8 %

Chinese

4.1 %
Job Openings

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Service Consultant Education

Service Consultant Majors

31.5 %

Service Consultant Degrees

Bachelors

59.6 %

Associate

16.3 %

Masters

10.1 %
Job Openings

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

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Top Skills For a Service Consultant

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.3% of Service Consultants listed Customer Service on their resume, but soft skills such as Communication skills and Computer skills are important as well.

1. New Hampshire

Total Service Consultant Jobs:
510
Highest 10% Earn:
$147,000
Location Quotient:
1.14
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Louisiana

Total Service Consultant Jobs:
1,016
Highest 10% Earn:
$138,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Delaware

Total Service Consultant Jobs:
307
Highest 10% Earn:
$146,000
Location Quotient:
0.96
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Service Consultants

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Top Service Consultant Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Service Consultants and discovered their number of Service Consultant opportunities and average salary. Through our research, we concluded that The PNC Financial Services Group was the best, especially with an average salary of $96,824. Verizon Communications follows up with an average salary of $32,256, and then comes BANKWEST with an average of $98,084. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Service Consultant. The employers include Rockwell Automation, Veeva Systems, and Idexx Laboratories

Most Common Employers For Service Consultant

RankCompanyZippia ScoreAverage Service Consultant SalaryAverage Salary
1$119,034
2$116,561
3$108,498
4$103,386
5$98,102
6$98,084

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