Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Remote Customer Service
Remote job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Remote Customer Service
Remote job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Fully Remote Customer Service & Sales Rep
Remote job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Customer Success Executive (Remote)
Remote job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.
Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely.
What you'll deliver:
Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations.
Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services.
Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes.
Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence.
Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value.
Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services.
Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise.
Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
Qualifications
8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m.
Proven track record of driving issues to resolution and advocating on behalf of a customer.
Expert time management
Experience of working with global enterprise customers is required
Strong knowledge of cloud architecture and the IT landscape.
Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus.
Knowledge of enterprise IT functions.
Experience in working with HRIS is an advantage.
2 plus years of application programming and system support experience is preferred.
Demonstrated ability to plan and execute against customer priorities and expectations
Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence.
Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred.
Available to travel up to 35%
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Customer Success Consultant
Remote job
Why Texas Association of School Boards (TASB)
We come from humble beginnings - picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most - excellent and equitable education for all 5.4 million Texas students.
We feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn't end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You're likely beginning to see why we've been regularly named by Austin Business Journal as a Top Ten Best Places to Work!
TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more.
Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!
About You
As a dynamic, people-focused Customer Success Consultant who thrives on building relationships and delivering exceptional experiences, you'll collaborate with our implementation and sales teams to ensure seamless product deployment for customers, design and lead engaging training sessions across the nation, and work as part of a dedicated team providing responsive customer support. You'll create impactful content, represent BoardBook at conferences nationwide, and provide actionable insights that drive adoption and long-term success. If you're a positive, energetic communicator who loves connecting with people and empowering them through technology, this is your opportunity to make a meaningful impact!
A Typical Day
Deliver in-person and virtual training sessions for diverse user groups, including onboarding programs, webinars, tutorials, and conference presentations.
Represent the organization at conferences nationwide by delivering information sessions and engaging with current and prospective customers as an exhibitor.
Deliver customer support, providing timely and effective assistance to BoardBook users via phone and email to ensure a positive user experience and maintain strong client relationships.
If you're still reading, we'd love to meet you!
How You'll Make an Impact
The Customer Success Consultant will make a meaningful impact by equipping governing boards in school districts, businesses, and non-profits with the training, resources, and support they need to lead effectively. By fostering strong relationships and delivering engaging learning experiences, you'll help organizations strengthen governance, improve decision-making, and create lasting value for the communities they serve.
Skills for Success
Education and Experience:
Bachelor's degree from an accredited university.
5+ years of experience in training, instructional design, or a related field, with demonstrated success in facilitating both in-person and virtual training sessions for diverse audiences.
Experience with board meeting management software and user workflows preferred.
Professional experience in K-12 educational settings is a plus.
Experience troubleshooting and researching solutions to network, software, and hardware isues.
Knowledge, Skills, and Abilities:
Ability to build and retain strong customer relationships.
Ability and willingness to travel nationally frequently.
Ability to analyze engagement data and translate it into actionable strategies.
Excellent communication and presentation skills.
Demonstrated ability to manage phone and email communications effectively and professionally.
Familiarity with adult learning principles and training evaluation methods.
Proficiency with tools such as Zoom, CRM systems, and analytics dashboards.
Strong collaboration skills and ability to work cross-functionally and at all levels.
The TASB Difference
Enjoy competitive pay and rich benefit offerings.
Be part of a collaborative environment where every contribution impacts communities across the nation.
Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
Learn and grow individually and together through frequent professional development, wellness seminars, and more.
Work alongside transparent leaders with an open and consistent feedback approach.
Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year.
Posting Notices
The health and safety of our employees and members, is our top priority.
The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status.
This position does not qualify for visa sponsorship.
Any job offer is contingent upon receipt of results of a satisfactory background check.
#LI-Hybrid
Auto-ApplyConsumer Services Representative
Remote job
We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or messaging platform.
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining professionalism and empathy.
Document all customer interactions in the CRM system.
Process orders, returns, refunds, and account updates as needed.
Escalate complex issues to the appropriate department or supervisor.
Meet performance metrics such as response time, customer satisfaction, and quality standards.
Stay informed about product updates, feature changes, and company policies.
Contribute to a positive team environment and suggest process improvements.
Qualifications
High school diploma or equivalent (Associates or Bachelors degree a plus).
Prior customer service experience preferred (call center, retail, hospitality, or similar).
Strong written and verbal communication skills.
Ability to work independently in a remote environment with minimal supervision.
Comfortable using customer support software, CRM systems, and communication tools.
Strong problem-solving and multitasking abilities.
Reliable high-speed internet and a quiet workspace.
Key Skills
Customer service & communication
Active listening
Conflict resolution
Multitasking & time management
Tech-savviness
Attention to detail
Empathy & patience
Work Environment
100% remote position
Flexible or set schedule depending on role
Requires consistent internet connection and adequate home office setup
Benefits (Optional Section)
Health, dental, and vision insurance
Paid time off & holidays
Retirement savings plan
Performance bonuses
Remote work stipend
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Architectural Services Consultant - Portland, OR or Vancouver, WA
Remote job
Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Architectural Services Consultant - Greater Vancouver, WA or Portland, OR
Architectural Services Consultant
The Architectural Services Consultant serves as a key technical resource and strategic partner to the architectural community, driving market penetration through expert door and door hardware specification services. This role focuses on demand creation by influencing project design early in the construction lifecycle, ensuring Allegion products are specified and aligned with project requirements.
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
What You Will Do:
Developing and delivering Division 8 specifications tailored to project needs, including creating hardware sets and editing Allegion master specifications.
Owning relationships with assigned architecture firms, acting as the primary point of contact for specification support and consultation.
Collaborating across related specification sections (such as hollow metal, sliding doors, and Division 28 electronics) to ensure intentional and thoughtful design.
project requirements are addressed efficiently and effectively.
Managing specification projects from inception to quote, including tracking progress, maintaining CRM data, and coordinating with local sales teams to ensure alignment and execution.
Reviewing distributor submittals and shop drawings, providing expert analysis and recommendations to ensure compliance and optimal product application.
Expanding Allegion's footprint within existing architectural accounts by deepening engagement and writing specifications that drive product adoption.
Establishing new relationships with prospective firms through face-to-face engagement, promoting Allegion's specification services and value proposition.
Job Responsibilities
Specification Consultant (~75%)
Develop technical hardware sets and specifications, ensuring code compliance for both new construction and aftermarket projects.
Advise architects on product applications and solutions, including access control and electro-mechanical systems.
Support project phases through pre/post-installation meetings, revisions, and RFIs.
Coordinate with Architectural Services Consultants and Sales Teams to align project strategy and communicate changes impacting specifications.
Identify and resolve hardware coordination issues, including electrical and specialty door requirements.
Maintain strong product and market knowledge, adapting to competitive and industry changes.
Utilize CRM, specification software, and collaboration tools to manage project data and workflow.
Ensure compliance with Allegion policies and procedures.
Architectural Services Consultant (~25%)
Cultivate project opportunities and manage relationships with targeted architecture firms.
Initiate consulting agreements and lead product preference discussions with architects and owners.
Collaborate with sales teams to align on project strategy and market engagement.
Promote Allegion brands and services through education, networking, and industry events.
Regularly conduct training events (lunch and learns) for our architectural clients.
What You Need to Succeed:
High School Diploma required; Bachelor's degree preferred.
3-10 years of experience in the door hardware or architectural industry.
CDT credential preferred; progress toward AHC certification through DHI strongly encouraged. DHT certification a plus.
Solid understanding of mechanical and electronic door hardware solutions, including access control systems.
Intermediate knowledge of electrical systems and electronic components.
Strong verbal and written communication skills.
Proven ability to influence stakeholders and drive action.
Proficient in Excel and Bluebeam; experience with CAD and Revit is beneficial.
Ability to travel up to 25% within assigned territory; Overnights up to 10%
Effective project management and collaboration skills.
Familiarity with CRM platforms and specification writing tools.
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”.
You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”.
You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
What You'll Get from Us:
Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Unlimited Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance - Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards
Employee Discounts through
Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.
The expected Total Compensation Range: $110,000 - 150,000. The actual compensation will be determined based on experience and other factors permitted by law.
Bonus Eligible: Yes
Apply Today!
Join our team of experts today and help us make tomorrow's world a safer place!
Not sure if your experience perfectly aligns with the role?
Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
Remote Location WashingtonWe Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
Privacy Policy
Auto-ApplyUKG WFM Premier Services Consultant II (Remote)
Remote job
Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.
Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.
Due to our rapid growth, we are looking for a remote WFM Premier Services Consultant to join our team. In this role, you'll work closely with our clients to ensure they get the most out of their UKG WFM systems. From building strategies to designing and implementing solutions, you'll help businesses use their tools to solve real challenges and achieve their goals. If you love connecting with people, solving problems, and making a real impact, this role might be for you.
What you'll do:
Build strong, trusted relationships with clients while showing them how to make the most of their UKG systems to maximize efficiency and improve workforce management.
Identify additional opportunities to assist clients, whether through the introduction of new products, services, or system enhancements that drive value.
Provide a consultative approach by partnering with clients leveraging best practices to produce exceptional results, fostering trust, and ensuring commitment to long-term collaboration.
Leverage your industry and WFM expertise to develop, maintain, and implement solutions that help clients address business challenges through their WFM system.
Utilize system analysis techniques by consulting with users, managers, and executives to determine software and system functional specifications, ensuring systems are tailored to client needs.
Document, analyze, test, and modify WFM systems in alignment with client and system design specifications, ensuring all changes are accurate and meet client expectations.
Provide training and ongoing support to client teams on WFM tools, processes, and system enhancements, ensuring they have the knowledge and skills to optimize their WFM systems effectively.
Lead WFM-related projects from initiation through completion, ensuring alignment with client goals, timely delivery, and quality outcomes.
Stay up-to-date on industry trends and WFM technologies to provide innovative solutions and continuously improve the value delivered to clients.
Model Mosaic's customer service vision of Guide, Anticipate, Exceed
What makes you successful:
Need to haves:
1-3 years of UKG Pro Workforce Management (formerly Dimensions) experience, or experience with similar systems
1-3 years of experience in consulting with the ability to build lasting relationships and guide clients toward effective solutions
Ability to work fully remote and travel up to 40% as needed for client work.
Nice to haves:
A completed Bachelor's degree from an accredited University
Expert skills in UKG WFM products
Expertise in system analysis and configuration, including working with stakeholders to gather requirements and translate them into system specifications.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.
Strong problem-solving and analytical skills, with the ability to adapt solutions to meet client-specific needs.
Experience in managing multiple projects, ensuring successful delivery and client satisfaction.
How you'll be measured:
Maintaining target utilization rate
Obtaining Core certification during ramp and successfully completing customer deliverables
Orchestrates timing and execution of customer's services to align with high-level initiatives.
Seeking experience and training to develop functional design solutions that meet clients' needs
Honing consulting skill set, resulting in fully utilizing the customers' allotted hours, excellent CSAT scores, and strong customer retention.
Leans on Strategic Client Advisors and Leads to recognize opportunities to achieve and strengthen client's objectives.
What we offer you:
An opportunity to grow and develop your UKG consulting skills
A competitive salary of $100,000-$120,000 with bonus potential
Comprehensive benefits, perks and PTO package
An award-winning company culture in a flexible remote environment
Service Consultant - Total Lab Automation - remote
Remote job
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Global Automation engineer providing expert level service and support to the Regional Units primarily for problem management and for more complex incident management of issues escalated by the Regional Support Organization (RSO). This role will also focus on reducing global service costs for automation products and overall product support improvements.
Managing and tracking service escalations to determine if they are non-conformance to ensure the proper process is used for solution generation.
Creating and presenting data or information in a way that can drive a business decision to enhance or resolve a product problem identified through the complaint process.
Conducting technical meetings by hosting global conference calls, which may include presenting webinars to technical experts via remote conferencing.
Creating / reviewing Product Support Troubleshooting Documentation (internal and external)
Efficiently troubleshooting system level issues, including hardware, software, Firmware, motor control (Drives) / pneumatics system, CAN / TCIP and control panels.
Working directly with in-house R&D and OEM service to ensure the solution will meet the service or end user's needs
Using proactive tools or data sets to target accounts for remedial action and work cross functionally to formulate an action plan that is implemented by the local support organizations.
Other responsibilities as required.
Required Knowledge/Skills, Education, and Experience
Minimum 2-year degree in a technical discipline, Engineering preferred.
Project Management experience is a plus.
+5 years of experience is required in Engineering / Support discipline. Healthcare Diagnostics is preferred.
Experience with automation systems is a plus
10-30 % travel may be required depending on skill level.
Strong data analytics from a presentation and troubleshooting perspective.
Proficient with Microsoft Excel / PowerPoint / Notepad++ / SQL / graphing / pivot tables.
Team participation / leadership skills
Strong customer service skills
Strong written and communication skills
Able to multitask and prioritize a variety of concurrent activities.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$107,060 - $147,213
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
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To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Auto-ApplyAdoption Services / OCM Consultant
Remote job
Adoption Services / OCM Consultant (Years of Experience: 5+ years)
Develop and implement OCM strategies and plans that drive adoption, engagement, and business readiness.
Conduct change impact assessments to identify affected stakeholders, potential risks, and mitigation strategies.
Design and execute stakeholder engagement plans ensuring alignment across leadership and impacted teams.
Create and deliver communication plans and materials to support change initiatives.
Define and measure change success metrics (e.g., adoption rates, employee readiness, etc.).
Identify and address resistance points, ensuring smooth transitions and user adoption.
Drive continuous improvement by capturing lessons learned and best practices for future change initiatives.
Requirements
5 years of Consulting experience
Utilities background
Organizational Change Management Experience
Benefits18 -month Contract - C2C
Fully remote - West -coast time zone
AWS service consultant
Remote job
Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services
We are BigData Experts
We are Cloud Experts
We are Enterprise Architects
We are Artificial Intelligence Innovators
We are Technological Evangelists
We are Doers
We are Kynite
Job Description
AWS service consultant
Working knowledge on below:
AWS Services
MWAA
EMR
S3
EKS
IAM
Neptune
Programming
Python
Operational processes
Ticketing systems like Service now
JIRA
This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client.
Qualifications
8+ years on AWS Services and hands-on experience in handling tickets
• Good understanding of Cloud.
• Good experience of solve business problem with conceptual and detail technical solution
Additional Information
All your
This job is only for individuals residing in US
US Citizens, Green Card holders, EAD's can apply
W2
Information will be kept confidential according to EEO guidelines.
Technical Services Consultant - Heavy Industry (Remote - 60% travel)
Remote job
**_Imagine yourself..._** + _Doing meaningful work that makes an everyday impact on the world around you._ + _Thriving in a supportive team environment that inspires you to strive for excellence._ + _Collaborating with a vibrant, diverse, global team._ It's possible with a role at ChemTreat (*************************** .
ChemTreat, a Veralto (************************* company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
**We offer:**
+ +20 days of vacation
+ Flexible working hours
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
+ Health benefits
+ 401(k)
Reporting to the **Technical Sales Manager** , the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selections. This role is key in troubleshooting treatment programs to meet customer cost and performance objectives. This role prepares reports, recommendations and results to assist the sales representatives in advancing the selling process. Ideal for someone passionate about water treatment technologies, problem-solving, and directly impacting client success across multiple industries.
This position is part of the **Technical Services Department** in North America.
**We are looking for someone based in** **Texas or Louisiana** **. The role is remote, with frequent travel throughout the U.S. and occasional trips to Canada and Latin America.**
**In this role, a typical day will look like:**
+ Provide technical support to ChemTreat sales representatives in product screening, treatment program selection, and troubleshooting programs to meet customer objectives.
+ Actively participate in the technology selection stage of the sales process, acting as a key technical advisor and product advocate.
+ Conduct client interviews to understand business conditions, risks, and controls.
+ Perform plant surveys, equipment inspections, and on-site troubleshooting, including confined spaces as defined by OSHA.
+ Prepare proposals, trip reports, and assist in sales presentations and operator training.
+ **Travel up to 60% of the time, primarily within Texas and Louisiana, but also potentially across the US, Canada, and Latin America.**
**The essential requirements of the job include:**
+ Bachelor's or Master's degree in Biology, Chemistry, Engineering, or related field, or comparable military experience.
+ 10+ years of experience in Water Treatment industry or utility operations experience, preferably in petrochemical or refining industries.
+ Technical knowledge in boiler internal treatment, BFW pretreatment, cooling water treatment, biological wastewater, and surface water clarification.
+ Comfortable with presenting treatment recommendations in written and oral communications.
+ Willingness to travel up to 60% of the time, primarily within Texas and Louisiana, but also to anywhere in the US, Canada and Latin America (Valid passport is required)
**ChemTreat** is proud to be a part of the **Water Quality** segment of **Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment _where purpose meets possibility_ : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $170,000 - $200,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Tax Services Consultant (Payroll) - Remote
Remote job
HCM Unlockeds difference is our people. Our culture thrives on trust, accountability, and empowering consultants to be autonomous, nimble, and client focused. The Tax Services Consultant manages a diverse, multi-jurisdictional client portfolio, balancing priorities across tax registrations, notice resolution, audits, and special projects. Consultants are trusted advisors who engage effectively with all levels of client leadership, including the C-suite, by translating complex tax issues into clear, actionable business terms. Success in this role requires delivering proactive updates, anticipating risks, and driving accurate, timely outcomes in a fast-paced, multi-client environment. Consultants are measured on utilization and realization goals, service level agreements, and client satisfaction, ensuring both quality and profitability in service delivery.
Essential Duties and Responsibilities:
* Portfolio Management: Own assigned client portfolios, prioritize SLA and deadlines, maintain accurate timelines and status updates.
* Client Engagement: Build strong client relationships across all levels, lead tax meetings, communicate proactively, and manage expectations. Educate by translating complex tax issues into clear, actionable business terms.
* Registrations & Account Maintenance: Register and maintain federal, state, and local tax accounts; manage deactivations/reactivations; enroll clients in portals, manage withholding, state unemployment, paid leave and disability, and local tax registrations, while maintaining accurate account records and maximizing HCM system.
* Notice Resolution: Research and resolve tax notices end-to-end, prepare agency responses, secure abatements, and coordinate payments/amendments all while providing timely and effective updates to the client.
* Audits & Reconciliations: Conduct payroll tax audits, validate account numbers and SUI rates, review jurisdiction exposure, and support examinations.
* Collaboration: Partner with internal resources to coordinate dependencies, ensure accuracy, and deliver excellent client service. Anticipate and prevent breakdowns between teams.
* Special Projects: Support mergers, acquisitions, restructurings, FEIN/entity changes, and historical research projects.
* Process & Documentation: Follow standard procedures, maintain client files and trackers, update SOPs, and ensure audit readiness and drive process improvement when needed.
* Time & Performance Management: Accurately track billable time daily, maintain 7585% utilization and =90% realization, and support margin goals through efficient delivery.
Required Qualifications:
* 4+ years of payroll tax compliance experience (registrations, notice resolution, audits)
* Strong understanding of federal, state, and local payroll tax rules and filing calendars, and stays current as regulations change
* Client-facing experience with HR and executive leadership.
* Proven ability to manage multiple client accounts and competing deadlines with strong organizational skills, collaboration efforts, and critical thinking.
* Experience with one or more payroll platforms (ADP, UKG, Paylocity, Dayforce etc.) and with state and federal agency portals
* Intermediate to advanced Excel skills (pivots, lookups, reconciliations
Preferred Qualifications:
* Prior experience in a multi-client services environment.
* Familiarity with analytics/BI tools (e.g., Power BI)
* Experience with ticketing/shared inbox tools and queue management.
Core Competencies:
* Client Communication & Presence: Leads client updates and translates tax into business terms.
* Ownership & Accountability (BRAVE): Takes responsibility for portfolio outcomes; escalates risks early.
* Agility & Change Management: Adapts quickly to regulatory, system, or client changes.
* Value Creation (BRAVE): Goes beyond compliance to deliver measurable client impact (e.g., abatements, process improvements).
* Excellence in Service (BRAVE): Consistently professional, proactive, and trusted by clients.
Compensation & Benefits:
The hourly range for this position is $36.06 - $39.42. This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO.
Our Commitment to Inclusion
HCM Unlocked is an Equal Opportunity Employer, committed to a workplace free from harassment and discrimination. We celebrate the unique differences of our employees, which drive innovation and success. Accommodations are available for applicants with disabilities.
HCM Unlocked participates in the E-Verify Employment Verification Program.
Financial Services Consultant | Remote | Career Reinvention Ready
Remote job
Job Description
If you're transitioning from corporate, education, trades, healthcare, or customer service, this opportunity gives you a path to meaningful work with unlimited earning potential. You'll receive professional training, managerial mentorship, and access to a proven operating system.
You'll work remotely, build your own schedule, and follow a process that ensures consistent results. Compensation is commission based with no ceiling, creating opportunity for substantial income growth. Leadership and long term business building options open with experience.
The environment is built for serious professionals ready to grow, learn, and take responsibility for their careers.
Who Thrives Here
People who are:
Coachable and willing to follow a proven process.
Self-driven and goal-oriented.
Good communicators who care about helping others.
Looking for long-term stability and income growth, not another short-term job.
No financial or sales experience is needed - our training covers everything. Licensing can be completed online in 1-2 weeks, and we'll guide you through it.
Why Apply Now
Most people spend years searching for a career that offers both income and lifestyle freedom. Here, you can build both - backed by real mentorship and an award-winning company culture.
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
No scripts. No hype. Just a real opportunity to grow - on your terms.
Apply today, and we'll set up a short conversation to see if it's the right fit.
Requirements18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Able to pass a background check and complete licensing (3-7 days, we'll guide you through it every step of the way).
Prior experience in sales, customer service, leadership, or training is a plus-but not required.
Comfortable working remotely and independently.
BenefitsAll-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance.
Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income.
Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom.
True Agency Ownership - Build your own business with real contractual ownership.
Legacy Business Transfer - Pass your agency to a loved one and create generational wealth.
Free Life Insurance - One full year of coverage included for qualifying agents.
Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit.
Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider.
Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000.
• • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.
Associate Service Consultant
Remote job
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial.
The Associate Service Consultant - Annuities supports our Financial Professionals, their assistants and internal business partners in the purchase of annuities via the Annuity Order Entry platform. This individual is part of a specialized service team supporting a high volume of calls per day.
Responsibilities:
* Responsible for all functions of an Annuity Service Rep including providing exceptional customer service via incoming calls or responses to emails as it relates to Annuities processing the purchase of annuities on the Annuity Order Entry platform.
* Maintain detailed knowledge of LPL processes and system platform as they relate to Annuities.
* Maintain detailed knowledge about Annuity Products supported by the Annuity Order Entry system and be able to explain the differences between the product features.
* Collaborate with internal business partners to assist with resolving escalations, adapting to operational and compliance process changes.
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
* 2+ years of previous customer service experience
Core Competencies:
* Commit to owning the customer experience by driving satisfaction to high levels and adhering to our corporate values
* Strong attention to details
* Strong client focus and work ethic
* Ability to provide effective feedback
* Excellent organizational, communication and listening skills
Preferences:
* Financial services experience, investment services
* Licenses/Certifications: Series 99, Series 7
* MS Office, BETA, ClientWorks, ServiceWorks, Nice, Documentum, Electronic Order Entry
* Bachelor's degree
Pay Range:
$20.48-$34.13/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit ************
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
* Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
* Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
* Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
* Impactful Work: Our size is just right for you to make a real impact. Learn more here!
* Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
* Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
* Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************.
EAC1.22.25
Auto-ApplyConsulting Services Consultant | EDI
Remote job
As an Epicor Kinetic EDI Consultant, you will take ownership of the solution design, configuration, and training of Epicor's Kinetic ERP application EDI integration with an Epicor EDI or 3rd party solution. You will assume overall professional services task responsibilities by producing quality deliverables, training the customer to be self-sufficient with Epicor applications and EDI processing, and assist testing common customer and trading partner business scenarios to ensure go-live readiness. You will report to the Epicor EDI Manufacturing Professional Services Manager and are responsible for leading your project engagements self-sufficiently, by organizing and controlling scoped tasks to deliver, understanding and managing milestones across multiple projects, and balancing your calendar with a mix of task-focus time and client working sessions to hit key delivery dates. You must possess the ability to work with the customer on an independent basis for these projects with little PM or management oversight.
What You Will Be Doing:
• Ownership of Epicor ERP/Kinetic EDI implementation engagements, including but not limited to proactive Status Reports, Timeline Risks, Scope Creep, and Scheduling/Time management.
• Acts as ERP EDI primary point of contact for clients, ensuring timely communication and understanding of project progression, deliverables, and business needs.
• Analyzes existing ERP workflows and/or business processes to ensure alignment with EDI integration requirements.
• Configures EDI integration capabilities within Kinetic, providing initial setup, training, and troubleshooting assistance during implementation.
• Consults on Epicor's EDI solutions, including but not limited to client training, trading partner configuration and connectivity, mapping translation, transaction processing, and end-to-end testing.
• Responsible for understanding and maintaining high levels of customer satisfaction.
• Responsible for daily entry of time and expenses, and accurate tracking of individual task budgets, in a project accounting system.
• Teams with other internal and external groups, e.g., Epicor ERP consultants, project manager, and 3rd party resources, to research and propose solutions.
• Analyze and anticipate project risk and out-of-scope activities; tracks and accurately estimates additional time required to perform work; promptly communicate and/or escalate urgent business concerns to PM, EDI PS Leadership, and/or client; propose solutions to address them.
What You Will Likely Bring:
• Ability to meet utilization target of 70%.
• Anticipate ebbs and flows in billable workload based on project deadlines and % completion; proactively partner with ERP EDI PS Leaders to secure and schedule new engagements.
• Self-driven with proven ability to complete project deliverables on time and pivot shifting priorities, while mitigating impact to established timelines.
• Self-sufficient and proactive; uses established processes and builds relationships with key internal resources to efficiently address roadblocks to scope delivery.
• Strong listening, verbal, and written communication skills, including virtual presentations; perceptive, empathetic, responsive, and customer-centric.
• Effective teaching, excellent verbal/written communication skills, and PC skills required.
• Strong organizational, project management, and time management skills.
• Ability to travel up to 10%
What Could Set You Apart:
• Bachelor's degree in Business, IS, Supply Chain Management, or related degree, or equivalent work experience within the manufacturing industry
• Demonstrated knowledge of manufacturing, EDI, supply chain, and accounting concepts/software
• 2+ years' experience in the areas of ERP consulting, implementation, application training, or business system management
• Knowledge of Epicor's E10/Kinetic applications, including the EDI/Demand Management Module, is highly desired
• Previous experience with EDI
• Experience with integration using REST API
• Knowledge of C# coding language
• Knowledge of SQL Developer and database relationships
About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We're Proactive, Proud, Partners.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $94,000 USD Maximum: $151,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Drew Wussler, Scott Keough
Auto-ApplyContact Center Triage Consultant - Senior
Remote job
Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families.
Assesses the needs of the caller to ensure first-call resolution of all presented needs.
Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture.
Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services.
Identifies high-risk cases and responds as indicated in accordance with established protocols.
Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations.
Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS).
Performs call follow-up and reporting as assigned.
Demonstrates outstanding customer service.
Demonstrates better than average understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions.
Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained.
May act as mentor for new and less experienced Triage Consultants.
Minimum Qualifications
Master's degree in social work and Family Therapy, Counseling, or other human services field
State Licensure to practice independently (LCSW, LPC, LMFT) preferred
5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable
Other Job Specific Skills
Must be a U.S. Citizen
Advanced knowledge of mandated procedures for child and elder abuse situations
Familiar with core services areas of child development, parenting, adoption, education, and service for older adults
Exceptional written and verbal communication skills
Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm
Superb organization and time management skills
Comply with all HIPAA regulations
Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.
Field Services Dispatcher, Remote, 3rd Eye
Remote job
Field Services Administrator-Dispatcher
Operating Company: Environmental Solutions Group - 3rd Eye
Reports to: Field Service Manager
Department: Field Service
This position will be responsible for receiving incoming calls, creating service tickets based on incoming call request, managing incoming service tickets, completing job estimates, and requesting purchase orders for customers, for multiple Environmental Solutions Group (ESG) Operating Companies. This person, additionally, will be handling various tasks and providing support for the site leadership team, including but not limited to general site and office duties.
ESSENTIAL JOB FUNCTIONS INCLUDE:
Receives incoming calls, transfers to appropriate extension and provides requested information. Create service tickets for multiple ESG Operating Companies; Heil, 3rd Eye and Marathon. Manage incoming service ticket request, scrubbing ticket data and ensuring ticket hygiene for proper service request fulfillment. Creating field service estimates based on service ticket request, following Technical Service standard job estimates practices. Contacting customers for purchase order request to full-fill service dates. Develops and maintains basic administrator knowledge of phone system and makes changes as required. Maintains mailboxes and extensions as needed. Arrange travel for tech services team members. Managing the office supply inventory and placing orders for items per the schedule. Attendance at work, including presence at work during regular working hours, or other schedule as assigned by the department manager, is essential. Acceptance of overtime assignments may be required in order to meet goals and objectives. Performs other related duties as required and assigned.
JOB SPECIFICATIONS:
High school degree required. A Bachelor's degree is preferred. 3 to 5 years' experience required. Prior knowledge of the database, quote system and ticket system that the Technician teams use required. Prior experience providing estimates for service required. Excellent oral and written communications skills, including a clear and courteous speaking voice. Ability to handle multiple incoming calls in a calm, courteous and efficient manner. Basic business and clerical skills needed. Proficient computer skills in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) at the intermediate to expert level required. Ability to maintain complete confidentiality regarding incoming calls and other information received during the course of employment. Experience in a rapidly growing and changing environment is important. Strong interpersonal skills with the ability to establish and maintain effective working relationships with individuals at all levels within the organization. Strong organizational skills with great attention to detail. Ability to quickly adapt in a fast-paced high-energy environment. Ability to multi-task.
Requirements:
Education: Requires a High School diploma or GED.
Knowledge: Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions, lists and billing materials; use PC based applications, including Mainstar, Outlook, and Microsoft Office, knowledge normally acquired through high school or equivalent experience.
Mental: Requires normal attention with periods of high concentration intermittently to operate machinery approximately 50% of time.
Physical: Requires sitting/standing approximately 95%, lifting to 40 pounds approximately 5% of time.
Audible Demands: Requires ability to follow verbal instructions and to hear for safety purposes.
Visual: Requires the ability to visually observe essential functions for satisfactory job performance and safety; color and depth perception required.
Environmental: Involves exposure to plant environments with the presence of dust, fumes, noise, and fluctuating temperatures due to lack of climate control.
Note: Supersedes All Preceding s:
The above is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions or requirements.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - to be performed with a professional demeanor and that all participants be held accountable to this high standard.
Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests.
Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner.
Terex Overview:
At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.
While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!
Additional Information:
We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at **********************************
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The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Auto-ApplyMember Relationship Center - Member Relationship Consultant - Full Time - Remote (AK,WA,WY)
Remote job
Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The Member Relationship Consultant will assist with inbound/outbound calls with potential members seeking to open new memberships and enhance member's relationships with the credit union. They will also call on leads from our existing member base to meet or exceed credit union goals. This position cross-sells Credit Union products and services including: deposits, loans, Investments, insurance products, first mortgages and Autoland. This position is expected to represent the Credit Union in a positive and professional manner at all times and required at a minimum to meet or exceed assigned members service and/or sales goals. This position adds value by presenting a professional image of the Credit Union since this is the first point of contact for members. This position supports Credit Union depository and lending products as well as assists in the achievement of overall service and sales related goals.
Responsibilities:
Generate business through inbound/outbound calls using call lists to achieve sales goals.
Work directly with members/potential members via telephone, and email having conversations that matter goals and provides appropriate solutions.
Educates members on product offerings and services to improve their financial well-being.
Explains pricing and answers questions from members/potential members building value in the member relationship.
Proactively reach out to members by phone to review relationships.
Follows up with members/potential members via telephone or email following initial contact.
Manage current pipeline, DMV documents, and operation documents.
Resolving member requests-calculating terms on loans/Certificates
Exemplify “Conversations that Matters” with every member interaction
Continued product education and compliance training to better service member calls.
Maintains accurate daily record of member conversations in CRM.
Minimum Qualifications:
Minimum 3 years related experience with Nuvision and/or prior loan experience with a proven track record in meeting and or exceeding sales goals
Proven ability to originate business through outbound calling activity.
Working knowledge of applicable law, regulations, compliance practices and Credit Union procedures.
Solid knowledge of deposit, loan and ancillary products/services
Basic understanding of applicable lending regulations
Excellent communication and phone skills including professional verbal skills and etiquette
Strong interpersonal skills in order to effectively communicate with members, staff and management
Able to listen, identify a need and offer a solution to a members need.
Solid computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel)
Able to manage multiple tasks and follow through with member requests with high priority.
Preferred Qualifications:
4+ years related experience with Nuvision and/or prior loan experience with proven track record in meeting and/or exceeding service and performance goals.
Able to assemble facts, weigh alternative solutions and make sound decisions.
Website: nuvisionfederal.com/careers
Education:
High school education
NMLS Registered
Successful completion of all compliance related coursework
Pay scale by applicable geographic location:
Alaska: Min-$25.90 Mid-$32.38 Max-$38.85
Washington: Min-$26.54 Mid-$33.17 Max-$39.80
Wyoming: Min-$22.52 Mid-$28.15 Max-$33.78
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement