Service consultant work from home jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access

Division: Board and Management Services Reports To: Director of Board and Management Services FLSA Status: Full-Time | Exempt Starting Pay Range: $65,119 - $71,000 Who We Are The Ohio School Boards Association (OSBA) empowers over 700 school boards and nearly 3,500 elected and appointed members statewide through superior service, advocacy, and innovative training. OSBA's Board and Management Services division provides tailored governance support, leadership training, and executive search services to help school boards and administrators build effective teams and achieve strategic goals. Overview The Board and Management Services Consultant supports OSBA's mission by assisting school boards and district leaders with customized governance and leadership development solutions. The Consultant plays a vital role in strengthening local governance by conducting executive searches, leading strategic planning sessions, facilitating board development, and providing research-based training and evaluation services. What Will You Do? Conduct executive searches and assist districts with superintendent and treasurer evaluations. Design and deliver customized board training and strategic planning services. Facilitate board self-assessment and survey services to support continuous improvement. Advise and consult with school board members and administrators on governance and management practices. Write articles and develop publications and resources related to board and leadership development. Prepare and present workshops and seminars for OSBA programs and the Capital Conference. Participate in the development and implementation of OSBA's VISA strategic plan. Collaborate with other divisions to ensure effective communication and program alignment. Support development of brochures, publications, and joint workshops with other divisions or organizations. Promote OSBA's programs and services and respond to member inquiries in a timely and professional manner. Qualifications Bachelor's degree in educational administration or related field required. Former board of education member or district administrator preferred. Valid driver's license. Alternatives to the above qualification(s) as determined by the Chief Executive Officer. Knowledge, Skills, and Abilities Strong communication, facilitation, and presentation skills. Demonstrated ability to organize and lead projects effectively. Skilled in problem-solving, analysis, and strategic thinking. Excellent writing and editing abilities. Proficient in Microsoft Office Suite, databases, and online collaboration tools. Effective interpersonal and relationship management skills. Ability to travel statewide and occasionally out of state; weekend or evening work as required. Work Environment Hybrid and remote work options may be available. Requires travel and occasional overnight stays for workshops and conferences.

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely. What you'll deliver: Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations. Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services. Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes. Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence. Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value. Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services. Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise. Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Qualifications 8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m. Proven track record of driving issues to resolution and advocating on behalf of a customer. Expert time management Experience of working with global enterprise customers is required Strong knowledge of cloud architecture and the IT landscape. Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus. Knowledge of enterprise IT functions. Experience in working with HRIS is an advantage. 2 plus years of application programming and system support experience is preferred. Demonstrated ability to plan and execute against customer priorities and expectations Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence. Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred. Available to travel up to 35% Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels. Key Responsibilities Respond to customer inquiries via phone, email, chat, or messaging platform. Provide accurate information about products, services, policies, and procedures. Resolve customer issues efficiently while maintaining professionalism and empathy. Document all customer interactions in the CRM system. Process orders, returns, refunds, and account updates as needed. Escalate complex issues to the appropriate department or supervisor. Meet performance metrics such as response time, customer satisfaction, and quality standards. Stay informed about product updates, feature changes, and company policies. Contribute to a positive team environment and suggest process improvements. Qualifications High school diploma or equivalent (Associates or Bachelors degree a plus). Prior customer service experience preferred (call center, retail, hospitality, or similar). Strong written and verbal communication skills. Ability to work independently in a remote environment with minimal supervision. Comfortable using customer support software, CRM systems, and communication tools. Strong problem-solving and multitasking abilities. Reliable high-speed internet and a quiet workspace. Key Skills Customer service & communication Active listening Conflict resolution Multitasking & time management Tech-savviness Attention to detail Empathy & patience Work Environment 100% remote position Flexible or set schedule depending on role Requires consistent internet connection and adequate home office setup Benefits (Optional Section) Health, dental, and vision insurance Paid time off & holidays Retirement savings plan Performance bonuses Remote work stipend Preferred qualifications: Legally authorized to work in the United States 18 years or older

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Architectural Services Consultant - Greater Vancouver, WA or Portland, OR Architectural Services Consultant The Architectural Services Consultant serves as a key technical resource and strategic partner to the architectural community, driving market penetration through expert door and door hardware specification services. This role focuses on demand creation by influencing project design early in the construction lifecycle, ensuring Allegion products are specified and aligned with project requirements. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Developing and delivering Division 8 specifications tailored to project needs, including creating hardware sets and editing Allegion master specifications. Owning relationships with assigned architecture firms, acting as the primary point of contact for specification support and consultation. Collaborating across related specification sections (such as hollow metal, sliding doors, and Division 28 electronics) to ensure intentional and thoughtful design. project requirements are addressed efficiently and effectively. Managing specification projects from inception to quote, including tracking progress, maintaining CRM data, and coordinating with local sales teams to ensure alignment and execution. Reviewing distributor submittals and shop drawings, providing expert analysis and recommendations to ensure compliance and optimal product application. Expanding Allegion's footprint within existing architectural accounts by deepening engagement and writing specifications that drive product adoption. Establishing new relationships with prospective firms through face-to-face engagement, promoting Allegion's specification services and value proposition. Job Responsibilities Specification Consultant (~75%) Develop technical hardware sets and specifications, ensuring code compliance for both new construction and aftermarket projects. Advise architects on product applications and solutions, including access control and electro-mechanical systems. Support project phases through pre/post-installation meetings, revisions, and RFIs. Coordinate with Architectural Services Consultants and Sales Teams to align project strategy and communicate changes impacting specifications. Identify and resolve hardware coordination issues, including electrical and specialty door requirements. Maintain strong product and market knowledge, adapting to competitive and industry changes. Utilize CRM, specification software, and collaboration tools to manage project data and workflow. Ensure compliance with Allegion policies and procedures. Architectural Services Consultant (~25%) Cultivate project opportunities and manage relationships with targeted architecture firms. Initiate consulting agreements and lead product preference discussions with architects and owners. Collaborate with sales teams to align on project strategy and market engagement. Promote Allegion brands and services through education, networking, and industry events. Regularly conduct training events (lunch and learns) for our architectural clients. What You Need to Succeed: High School Diploma required; Bachelor's degree preferred. 3-10 years of experience in the door hardware or architectural industry. CDT credential preferred; progress toward AHC certification through DHI strongly encouraged. DHT certification a plus. Solid understanding of mechanical and electronic door hardware solutions, including access control systems. Intermediate knowledge of electrical systems and electronic components. Strong verbal and written communication skills. Proven ability to influence stakeholders and drive action. Proficient in Excel and Bluebeam; experience with CAD and Revit is beneficial. Ability to travel up to 25% within assigned territory; Overnights up to 10% Effective project management and collaboration skills. Familiarity with CRM platforms and specification writing tools. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Total Compensation Range: $110,000 - 150,000. The actual compensation will be determined based on experience and other factors permitted by law. Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. Remote Location WashingtonWe Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year. Due to our rapid growth, we are looking for a remote WFM Premier Services Consultant to join our team. In this role, you'll work closely with our clients to ensure they get the most out of their UKG WFM systems. From building strategies to designing and implementing solutions, you'll help businesses use their tools to solve real challenges and achieve their goals. If you love connecting with people, solving problems, and making a real impact, this role might be for you. What you'll do: Build strong, trusted relationships with clients while showing them how to make the most of their UKG systems to maximize efficiency and improve workforce management. Identify additional opportunities to assist clients, whether through the introduction of new products, services, or system enhancements that drive value. Provide a consultative approach by partnering with clients leveraging best practices to produce exceptional results, fostering trust, and ensuring commitment to long-term collaboration. Leverage your industry and WFM expertise to develop, maintain, and implement solutions that help clients address business challenges through their WFM system. Utilize system analysis techniques by consulting with users, managers, and executives to determine software and system functional specifications, ensuring systems are tailored to client needs. Document, analyze, test, and modify WFM systems in alignment with client and system design specifications, ensuring all changes are accurate and meet client expectations. Provide training and ongoing support to client teams on WFM tools, processes, and system enhancements, ensuring they have the knowledge and skills to optimize their WFM systems effectively. Lead WFM-related projects from initiation through completion, ensuring alignment with client goals, timely delivery, and quality outcomes. Stay up-to-date on industry trends and WFM technologies to provide innovative solutions and continuously improve the value delivered to clients. Model Mosaic's customer service vision of Guide, Anticipate, Exceed What makes you successful: Need to haves: 1-3 years of UKG Pro Workforce Management (formerly Dimensions) experience, or experience with similar systems 1-3 years of experience in consulting with the ability to build lasting relationships and guide clients toward effective solutions Ability to work fully remote and travel up to 40% as needed for client work. Nice to haves: A completed Bachelor's degree from an accredited University Expert skills in UKG WFM products Expertise in system analysis and configuration, including working with stakeholders to gather requirements and translate them into system specifications. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams. Strong problem-solving and analytical skills, with the ability to adapt solutions to meet client-specific needs. Experience in managing multiple projects, ensuring successful delivery and client satisfaction. How you'll be measured: Maintaining target utilization rate Obtaining Core certification during ramp and successfully completing customer deliverables Orchestrates timing and execution of customer's services to align with high-level initiatives. Seeking experience and training to develop functional design solutions that meet clients' needs Honing consulting skill set, resulting in fully utilizing the customers' allotted hours, excellent CSAT scores, and strong customer retention. Leans on Strategic Client Advisors and Leads to recognize opportunities to achieve and strengthen client's objectives. What we offer you: An opportunity to grow and develop your UKG consulting skills A competitive salary of $100,000-$120,000 with bonus potential Comprehensive benefits, perks and PTO package An award-winning company culture in a flexible remote environment

Adoption Services / OCM Consultant (Years of Experience: 5+ years) Develop and implement OCM strategies and plans that drive adoption, engagement, and business readiness. Conduct change impact assessments to identify affected stakeholders, potential risks, and mitigation strategies. Design and execute stakeholder engagement plans ensuring alignment across leadership and impacted teams. Create and deliver communication plans and materials to support change initiatives. Define and measure change success metrics (e.g., adoption rates, employee readiness, etc.). Identify and address resistance points, ensuring smooth transitions and user adoption. Drive continuous improvement by capturing lessons learned and best practices for future change initiatives. Requirements 5 years of Consulting experience Utilities background Organizational Change Management Experience Benefits18 -month Contract - C2C Fully remote - West -coast time zone

Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Experts We are Enterprise Architects We are Artificial Intelligence Innovators We are Technological Evangelists We are Doers We are Kynite Job Description AWS service consultant Working knowledge on below: AWS Services MWAA EMR S3 EKS IAM Neptune Programming Python Operational processes Ticketing systems like Service now JIRA This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client. Qualifications 8+ years on AWS Services and hands-on experience in handling tickets • Good understanding of Cloud. • Good experience of solve business problem with conceptual and detail technical solution Additional Information All your This job is only for individuals residing in US US Citizens, Green Card holders, EAD's can apply W2 Information will be kept confidential according to EEO guidelines.

Job Description If you're transitioning from corporate, education, trades, healthcare, or customer service, this opportunity gives you a path to meaningful work with unlimited earning potential. You'll receive professional training, managerial mentorship, and access to a proven operating system. You'll work remotely, build your own schedule, and follow a process that ensures consistent results. Compensation is commission based with no ceiling, creating opportunity for substantial income growth. Leadership and long term business building options open with experience. The environment is built for serious professionals ready to grow, learn, and take responsibility for their careers. Who Thrives Here People who are: Coachable and willing to follow a proven process. Self-driven and goal-oriented. Good communicators who care about helping others. Looking for long-term stability and income growth, not another short-term job. No financial or sales experience is needed - our training covers everything. Licensing can be completed online in 1-2 weeks, and we'll guide you through it. Why Apply Now Most people spend years searching for a career that offers both income and lifestyle freedom. Here, you can build both - backed by real mentorship and an award-winning company culture. If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance. No scripts. No hype. Just a real opportunity to grow - on your terms. Apply today, and we'll set up a short conversation to see if it's the right fit. Requirements18+ and authorized to work in the U.S. 100% Uncapped Commission 1099 Able to pass a background check and complete licensing (3-7 days, we'll guide you through it every step of the way). Prior experience in sales, customer service, leadership, or training is a plus-but not required. Comfortable working remotely and independently. BenefitsAll-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance. Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income. Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom. True Agency Ownership - Build your own business with real contractual ownership. Legacy Business Transfer - Pass your agency to a loved one and create generational wealth. Free Life Insurance - One full year of coverage included for qualifying agents. Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit. Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider. Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000. • • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.

Job Description HCM Unlocked's difference is our people. Our culture thrives on trust, accountability, and empowering consultants to be autonomous, nimble, and client focused. The Tax Services Consultant manages a diverse, multi-jurisdictional client portfolio, balancing priorities across tax registrations, notice resolution, audits, and special projects. Consultants are trusted advisors who engage effectively with all levels of client leadership, including the C-suite, by translating complex tax issues into clear, actionable business terms. Success in this role requires delivering proactive updates, anticipating risks, and driving accurate, timely outcomes in a fast-paced, multi-client environment. Consultants are measured on utilization and realization goals, service level agreements, and client satisfaction, ensuring both quality and profitability in service delivery. Essential Duties and Responsibilities: Portfolio Management: Own assigned client portfolios, prioritize SLA and deadlines, maintain accurate timelines and status updates. Client Engagement: Build strong client relationships across all levels, lead tax meetings, communicate proactively, and manage expectations. Educate by translating complex tax issues into clear, actionable business terms. Registrations & Account Maintenance: Register and maintain federal, state, and local tax accounts; manage deactivations/reactivations; enroll clients in portals, manage withholding, state unemployment, paid leave and disability, and local tax registrations, while maintaining accurate account records and maximizing HCM system. Notice Resolution: Research and resolve tax notices end-to-end, prepare agency responses, secure abatements, and coordinate payments/amendments all while providing timely and effective updates to the client. Audits & Reconciliations: Conduct payroll tax audits, validate account numbers and SUI rates, review jurisdiction exposure, and support examinations. Collaboration: Partner with internal resources to coordinate dependencies, ensure accuracy, and deliver excellent client service. Anticipate and prevent breakdowns between teams. Special Projects: Support mergers, acquisitions, restructurings, FEIN/entity changes, and historical research projects. Process & Documentation: Follow standard procedures, maintain client files and trackers, update SOPs, and ensure audit readiness and drive process improvement when needed. Time & Performance Management: Accurately track billable time daily, maintain 75-85% utilization and =90% realization, and support margin goals through efficient delivery. Required Qualifications: 4+ years of payroll tax compliance experience (registrations, notice resolution, audits) Strong understanding of federal, state, and local payroll tax rules and filing calendars, and stays current as regulations change Client-facing experience with HR and executive leadership. Proven ability to manage multiple client accounts and competing deadlines with strong organizational skills, collaboration efforts, and critical thinking. Experience with one or more payroll platforms (ADP, UKG, Paylocity, Dayforce etc.) and with state and federal agency portals Intermediate to advanced Excel skills (pivots, lookups, reconciliations Preferred Qualifications: Prior experience in a multi-client services environment. Familiarity with analytics/BI tools (e.g., Power BI) Experience with ticketing/shared inbox tools and queue management. Core Competencies: Client Communication & Presence: Leads client updates and translates tax into business terms. Ownership & Accountability (BRAVE): Takes responsibility for portfolio outcomes; escalates risks early. Agility & Change Management: Adapts quickly to regulatory, system, or client changes. Value Creation (BRAVE): Goes beyond compliance to deliver measurable client impact (e.g., abatements, process improvements). Excellence in Service (BRAVE): Consistently professional, proactive, and trusted by clients. Compensation & Benefits: The hourly range for this position is $36.06 - $39.42. This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO. Our Commitment to Inclusion HCM Unlocked is an Equal Opportunity Employer, committed to a workplace free from harassment and discrimination. We celebrate the unique differences of our employees, which drive innovation and success. Accommodations are available for applicants with disabilities. HCM Unlocked participates in the E-Verify Employment Verification Program.

As an Epicor Kinetic EDI Consultant, you will take ownership of the solution design, configuration, and training of Epicor's Kinetic ERP application EDI integration with an Epicor EDI or 3rd party solution. You will assume overall professional services task responsibilities by producing quality deliverables, training the customer to be self-sufficient with Epicor applications and EDI processing, and assist testing common customer and trading partner business scenarios to ensure go-live readiness. You will report to the Epicor EDI Manufacturing Professional Services Manager and are responsible for leading your project engagements self-sufficiently, by organizing and controlling scoped tasks to deliver, understanding and managing milestones across multiple projects, and balancing your calendar with a mix of task-focus time and client working sessions to hit key delivery dates. You must possess the ability to work with the customer on an independent basis for these projects with little PM or management oversight. What You Will Be Doing: • Ownership of Epicor ERP/Kinetic EDI implementation engagements, including but not limited to proactive Status Reports, Timeline Risks, Scope Creep, and Scheduling/Time management. • Acts as ERP EDI primary point of contact for clients, ensuring timely communication and understanding of project progression, deliverables, and business needs. • Analyzes existing ERP workflows and/or business processes to ensure alignment with EDI integration requirements. • Configures EDI integration capabilities within Kinetic, providing initial setup, training, and troubleshooting assistance during implementation. • Consults on Epicor's EDI solutions, including but not limited to client training, trading partner configuration and connectivity, mapping translation, transaction processing, and end-to-end testing. • Responsible for understanding and maintaining high levels of customer satisfaction. • Responsible for daily entry of time and expenses, and accurate tracking of individual task budgets, in a project accounting system. • Teams with other internal and external groups, e.g., Epicor ERP consultants, project manager, and 3rd party resources, to research and propose solutions. • Analyze and anticipate project risk and out-of-scope activities; tracks and accurately estimates additional time required to perform work; promptly communicate and/or escalate urgent business concerns to PM, EDI PS Leadership, and/or client; propose solutions to address them. What You Will Likely Bring: • Ability to meet utilization target of 70%. • Anticipate ebbs and flows in billable workload based on project deadlines and % completion; proactively partner with ERP EDI PS Leaders to secure and schedule new engagements. • Self-driven with proven ability to complete project deliverables on time and pivot shifting priorities, while mitigating impact to established timelines. • Self-sufficient and proactive; uses established processes and builds relationships with key internal resources to efficiently address roadblocks to scope delivery. • Strong listening, verbal, and written communication skills, including virtual presentations; perceptive, empathetic, responsive, and customer-centric. • Effective teaching, excellent verbal/written communication skills, and PC skills required. • Strong organizational, project management, and time management skills. • Ability to travel up to 10% What Could Set You Apart: • Bachelor's degree in Business, IS, Supply Chain Management, or related degree, or equivalent work experience within the manufacturing industry • Demonstrated knowledge of manufacturing, EDI, supply chain, and accounting concepts/software • 2+ years' experience in the areas of ERP consulting, implementation, application training, or business system management • Knowledge of Epicor's E10/Kinetic applications, including the EDI/Demand Management Module, is highly desired • Previous experience with EDI • Experience with integration using REST API • Knowledge of C# coding language • Knowledge of SQL Developer and database relationships About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Drew Wussler, Scott Keough

**_Imagine yourself..._** + _Doing meaningful work that makes an everyday impact on the world around you._ + _Thriving in a supportive team environment that inspires you to strive for excellence._ + _Collaborating with a vibrant, diverse, global team._ It's possible with a role at ChemTreat (*************************** . ChemTreat, a Veralto (************************* company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment. When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources. Learn more about how our team is maximizing the power of water: ********************* **We offer:** + +20 days of vacation + Flexible working hours + Professional onboarding and training options + Powerful team looking forward to working with you + Career coaching and development opportunities + Health benefits + 401(k) Reporting to the **Technical Sales Manager** , the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selections. This role is key in troubleshooting treatment programs to meet customer cost and performance objectives. This role prepares reports, recommendations and results to assist the sales representatives in advancing the selling process. Ideal for someone passionate about water treatment technologies, problem-solving, and directly impacting client success across multiple industries. This position is part of the **Technical Services Department** in North America. **We are looking for someone based in** **Texas or Louisiana** **. The role is remote, with frequent travel throughout the U.S. and occasional trips to Canada and Latin America.** **In this role, a typical day will look like:** + Provide technical support to ChemTreat sales representatives in product screening, treatment program selection, and troubleshooting programs to meet customer objectives. + Actively participate in the technology selection stage of the sales process, acting as a key technical advisor and product advocate. + Conduct client interviews to understand business conditions, risks, and controls. + Perform plant surveys, equipment inspections, and on-site troubleshooting, including confined spaces as defined by OSHA. + Prepare proposals, trip reports, and assist in sales presentations and operator training. + **Travel up to 60% of the time, primarily within Texas and Louisiana, but also potentially across the US, Canada, and Latin America.** **The essential requirements of the job include:** + Bachelor's or Master's degree in Biology, Chemistry, Engineering, or related field, or comparable military experience. + 10+ years of experience in Water Treatment industry or utility operations experience, preferably in petrochemical or refining industries. + Technical knowledge in boiler internal treatment, BFW pretreatment, cooling water treatment, biological wastewater, and surface water clarification. + Comfortable with presenting treatment recommendations in written and oral communications. + Willingness to travel up to 60% of the time, primarily within Texas and Louisiana, but also to anywhere in the US, Canada and Latin America (Valid passport is required) **ChemTreat** is proud to be a part of the **Water Quality** segment of **Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment _where purpose meets possibility_ : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way. **US ONLY** **:** The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $170,000 - $200,000 USD per year. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available **here (********************************************* . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Alchemy partners with Higher Education, State & Local Government, and Healthcare institutions to maximize their investment in Workday technology, delivering a proven approach with a deeply experienced team to unlock the full potential of these transformative solutions. At Alchemy, we believe that success begins with people, and we've made it our mission to hire individuals with great potential and to provide them with the tools and resources needed to build rewarding Workday consulting careers. Read more about Alchemy's values here: ************************** Your Role The Production Services Senior Financials Consultant role is critical in ensuring that Alchemy provides high-quality, efficient service to Production Services customers for Workday Financials requests and needs. They will be responsible for triaging all new Workday Financials Production Services requests (cases), and either serving as the Lead Financials Consultant on the case, or helping to identify another consultant to assist, depending on their current bandwidth and the exact skillset required for the request. The Senior Financials Consultant works in partnership with customers to troubleshoot issues, develop and execute solutions, update configuration, and facilitate customer understanding of underlying issues. The Senior Financials Consultant should be a self-starter experienced across multiple Workday Financials workstreams. Your Responsibilities Serve as a key member of the Alchemy's Production Services team, triaging customer cases/requests, evaluating and understanding customers' business requirements, troubleshooting issues, and updating or optimizing configuration in the area of Workday Financials on a daily basis. Gather requirements or assess customer Workday Financials configuration issues, design and configure solutions, perform functionality demonstrations in the tenant, assist with testing of Workday Financials integration solutions, and ensure effective knowledge transfer is provided to the customer. Provide advanced support and guidance for in the functional areas of Financial Accounting, Budgets, Banking, Asset Management, and Procurement. Be able to multitask and reprioritize workload based on the priorities of new requests and the evolving priorities of existing cases Assess, arrange, and organize workload to reach your billable utilization target most weeks. Collaborate effectively and synergistically with other Alchemy workstream leads and consultants. Work directly with the Production Services Senior Manager to keep them apprised of overall case statuses in the Workday Financials area, highlighting and customer concerns or potential risks. Identify the scope and the level of effort involved in case requests. Participate in internal initiatives and process improvement. Maintain Workday certifications and qualifications. Collaborate effectively and synergistically on team-based cases (when multiple consultants are involved) and Phase X projects. Ensure customers understand and takes advantage of Alchemy and Workday best practices. Help ensure customers remain referenceable. Take advantage of training opportunities to expand your skillset. Strive to innovate and suggest new approaches and tools to deploy Workday efficiently and effectively. About You (Required Skills) Bachelor's degree in Finance, Accounting, Information Technology, or related field. Minimum 5 years of hands-on experience with Workday Financials, including production support and implementation experience. Strong understanding of financial processes, accounting principles, and compliance requirements. Proven experience in troubleshooting, issue resolution, and system optimization within a Workday production environment. Excellent analytical, problem-solving, and communication skills. Demonstrated proficiency in delivering exceptional customer service. Ability to manage multiple priorities, caseload, and work effectively under pressure. Experience with integrations, reporting, and data management in Workday Financials. Demonstrated ability to collaborate across teams and with customers. Bonus if you have... Higher Ed (college/university) experience Active Workday Financials partner certifications Candidates/Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. For you (What we offer) Market competitive compensation packages and annual merit program A remote work environment One-time home office reimbursement for new hires Expense allowance per pay period (towards technology, office, and/or wellness) Investment in your ongoing Workday training Medical, dental, and vision benefits that begin on day one HSA, FSA, STD, LTD, and life benefits Unlimited paid time off. We want you to take care of yourself and those who matter most to you Ten (10) paid holidays One (1) paid flex day 401(k) with employer annual contribution Paid parental leave Diversity, Equity, Inclusion, and Belonging (DEIB) council Quarterly awards and recognition Award-winning culture! Alchemy is a Great Place to Work-certified company

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career This role is client-facing and requires the Consultant to produce deliverables based on reactive services client engagements. The Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to lead incident response incidents and guide clients through the engagement from start to finish. Your Impact * Perform reactive incident response functions including but not limited to - host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs) * Examine firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity * Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom Unit 42 investigation tools to determine the source of compromises and malicious activity that occurred in client environments * Serve an active role on unit 42, incident response engagements - guiding clients through digital forensics investigations, containment of security incidents, and providing guidance on tactical remediation recommendations * Ability to perform light travel requirements as needed to meet business demands (on average 30%) Qualifications Your Experience * 2+ years of incident response or digital forensics experience with a passion for cybersecurity * Proficient with host-based forensics and data breach response * Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Volatility, WireShark, TCPDump, and open-source forensic tools * Ability to grow into a valuable contributor to practice and, specifically * have an external presence via public speaking, conferences, and/or publications * have credibility, executive presence, and gravitas * be able to have a meaningful and rapid delivery contribution * have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products * be collaborative and build relationships internally, externally, and across all PANW functions, including the sales team * Incident Response Consulting is highly preferred * Bachelor's Degree in Information Security, Digital Forensics, Cyber Security, Computer Science, related field, or equivalent experience required Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensics services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $102,000 - $139,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. As the Head of Professional Business Services, Customer Success, you will serve as a strategic leader driving growth, retention, and operational excellence across key industries, including Financial and Business Services. This role is central to shaping customer engagement strategies, building trusted partnerships, and positioning our organization as a global leader in talent solutions. You will influence senior stakeholders, lead high-performing teams, and deliver measurable impact in a dynamic, competitive environment. What You'll Do: Strategic Leadership: Define and execute a customer success roadmap that accelerates growth, enhances retention, and delivers a best-in-class experience. Revenue Growth: Drive performance through consultative engagement, account-based marketing, and innovative retention programs. Operational Excellence: Oversee KPIs across revenue, pipeline, renewals, and satisfaction metrics, ensuring alignment with organizational goals. Cross-Functional Collaboration: Partner with sales, implementation, and enablement teams to deliver seamless execution and continuous capability development. Thought Leadership: Represent the organization as a trusted advisor in high-volume hiring through industry events, social platforms, and strategic campaigns. Team Development: Build and scale a high-performing Customer Success organization, attracting and retaining top talent to deliver exceptional outcomes. What You Will Need to be Successful: Bachelor's degree or equivalent working experience, MBA preferred 10+ years in account management with a proven record of success 5+ years in organizational leadership roles Expertise managing complex accounts exceeding $500K in value Salesforce CRM proficiency Experience in virtual work environments Other Knowledge, Skills, and Abilities: Strategic mindset with strong analytical and execution skills Influential communicator with proven negotiation and relationship-building capabilities Ability to lead through change and transformation Entrepreneurial approach, thriving in dynamic, resource-constrained environments Willingness to travel up to 25% Why First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and customers through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel. Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $140-180K base annually. We've structured the compensation package to ensure strong alignment with performance and market expectations. The total annual compensation will exceed $200,000, inclusive of base and target variable comp. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates better than average understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. May act as mentor for new and less experienced Triage Consultants. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Advanced knowledge of mandated procedures for child and elder abuse situations Familiar with core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Superb organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview The Integrated Behavioral Health Provider (IBHP) is focused on improving the health and wellbeing of children in our community through integrated behavioral health in the primary care setting. The IBHP partners with clinic providers to identify and intervene in mental health needs of patients served in primary care. The IBHP focuses on prevention and early intervention for behavioral health and mental health concerns during a primary care clinic visit. When mental health needs, or potential mental health needs, are identified, the IBHP is available to provide immediate assessment and targeted treatments to mitigate negative symptoms. Short-term behavioral health follow up may also be provided. At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Integrated Behavioral Health Service Provision and Clinical Practice. Collaboration with Interdisciplinary Team. Demonstrate active involvement and leadership within the team, department, and hospital by regular attendance at meetings and educational opportunities, serving as a consultant for other members of the department and hospital, participation on committees, and responding to hospital and/or community requests for educational programs. Qualifications Master's Degree Social Work or Counseling and 3-5 years experience (1 year experience acceptable if incumbent holds a clinical license). One of the following: Licensed Master's Social Worker KS, Licensed Clinical Social Worker Specialist KS, KS Licensed Professional Counselor, KS Licensed Clinical Professional Counselor required upon hire One of the following: Licensed Master's Social Worker MO, Licensed Clinical Social Worker MO, MO Licensed Professional Counselor required upon hire Employees must obtain Licensed Master's Social Worker KS or equivalent within 90 days LMSW MO Licensed Master's Social Worker MO If you are hired to work in Missouri, you need to have Missouri License (LMSW/LCSW) or (LCP) upon hire. Within 90 days you must also obtain a Kansas License. Candidates licensed with a master level social work license, must be engaged in clinical supervision. LMSW KS Licensed Master's Social Worker KS If you are hired to work in Kansas, you need to have Kansas License (LMSW/LSCSW) or (LCPC) upon hire. Within 90 days you must also obtain a Missouri License. Candidates licensed with a master level social work license, must be engaged in clinical supervision. LCSW MO Licensed Clinical Social Worker MO If you are hired to work in Missouri, you need to have Missouri License (LMSW/LCSW) or (LCP) upon hire. Within 90 days you must also obtain a Kansas License. OR Required Upon Hire LSCSW KS Licensed Clinical Social Worker Specialist KS If you are hired to work in Kansas, you need to have Kansas License (LMSW/LSCSW) or (LCPC) upon hire. Within 90 days you must also obtain a Missouri License. OR Required Upon Hire KS LCPC KS Licensed Clinical Professional Counselor If you are hired to work in Kansas, you need to have Kansas License (LMSW/LSCSW) or (LCPC) upon hire. Within 90 days you must also obtain a Missouri License. OR Required Upon Hire MO LPC MO Licensed Professional Counselor If you are hired to work in Missouri, you need to have Missouri License (LMSW/LCSW) or (LCP) upon hire. Within 90 days you must also obtain a Kansas License. OR Required Upon Hire Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children's Mercy benefits. Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $29.66/hr, but your offer will be determined based on your education and experience. Remote Work/Work from Home This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children's Mercy locations and may not work from home. #LI-Onsite EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.

Sign-on bonus available for eligible external applicants! Contact us today to learn more! The Member Relationship Consultant will assist with inbound/outbound calls with potential members seeking to open new memberships and enhance member's relationships with the credit union. They will also call on leads from our existing member base to meet or exceed credit union goals. This position cross-sells Credit Union products and services including: deposits, loans, Investments, insurance products, first mortgages and Autoland. This position is expected to represent the Credit Union in a positive and professional manner at all times and required at a minimum to meet or exceed assigned members service and/or sales goals. This position adds value by presenting a professional image of the Credit Union since this is the first point of contact for members. This position supports Credit Union depository and lending products as well as assists in the achievement of overall service and sales related goals. Responsibilities: Generate business through inbound/outbound calls using call lists to achieve sales goals. Work directly with members/potential members via telephone, and email having conversations that matter goals and provides appropriate solutions. Educates members on product offerings and services to improve their financial well-being. Explains pricing and answers questions from members/potential members building value in the member relationship. Proactively reach out to members by phone to review relationships. Follows up with members/potential members via telephone or email following initial contact. Manage current pipeline, DMV documents, and operation documents. Resolving member requests-calculating terms on loans/Certificates Exemplify “Conversations that Matters” with every member interaction Continued product education and compliance training to better service member calls. Maintains accurate daily record of member conversations in CRM. Minimum Qualifications: Minimum 3 years related experience with Nuvision and/or prior loan experience with a proven track record in meeting and or exceeding sales goals Proven ability to originate business through outbound calling activity. Working knowledge of applicable law, regulations, compliance practices and Credit Union procedures. Solid knowledge of deposit, loan and ancillary products/services Basic understanding of applicable lending regulations Excellent communication and phone skills including professional verbal skills and etiquette Strong interpersonal skills in order to effectively communicate with members, staff and management Able to listen, identify a need and offer a solution to a members need. Solid computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel) Able to manage multiple tasks and follow through with member requests with high priority. Preferred Qualifications: 4+ years related experience with Nuvision and/or prior loan experience with proven track record in meeting and/or exceeding service and performance goals. Able to assemble facts, weigh alternative solutions and make sound decisions. Website: nuvisionfederal.com/careers Education: High school education NMLS Registered Successful completion of all compliance related coursework Pay scale by applicable geographic location: Alaska: Min-$25.90 Mid-$32.38 Max-$38.85 Washington: Min-$26.54 Mid-$33.17 Max-$39.80 Wyoming: Min-$22.52 Mid-$28.15 Max-$33.78 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement