There is more than meets the eye when it comes to being a service control operator. For example, did you know that they make an average of $25.85 an hour? That's $53,776 a year! Between 2018 and 2028, the career is expected to grow 1% and produce 46,900 job opportunities across the U.S.

What Does a Service Control Operator Do

There are certain skills that many service control operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, math skills and communication skills.

How To Become a Service Control Operator

If you're interested in becoming a service control operator, one of the first things to consider is how much education you need. We've determined that 62.7% of service control operators have a bachelor's degree. In terms of higher education levels, we found that 16.6% of service control operators have master's degrees. Even though most service control operators have a college degree, it's possible to become one with only a high school degree or GED.

Service Control Operator Career Paths

Average Salary for a Service Control Operator

Service Control Operators in America make an average salary of $53,776 per year or $26 per hour. The top 10 percent makes over $71,000 per year, while the bottom 10 percent under $40,000 per year.
Average Service Control Operator Salary
$53,776 Yearly
$25.85 hourly
$40,000
10 %
$53,000
Median
$71,000
90 %

What Am I Worth?

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How To Become a Service Control Operator
How To Become a Service Control Operator Career Overview

States With The Most Service Control Operator Jobs

Mouse over a state to see the number of active service control operator jobs in each state. The darker areas on the map show where service control operators earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Service Control Operator Jobs By State

RankStateNumber of JobsAverage Salary
1Massachusetts1,832$57,623
2California1,546$58,323
3New Jersey1,268$49,383
4Texas947$52,500
5Florida779$53,544
6Georgia628$50,324
7New York578$51,877
8Pennsylvania571$44,575
9Virginia535$57,691
10Illinois467$47,568
11North Carolina458$52,443
12Ohio449$46,195
13Maryland380$51,625
14Michigan378$52,881
15Wisconsin326$48,617
16Indiana319$45,042
17Minnesota288$46,329
18Colorado277$61,363
19Washington265$58,751
20South Carolina263$49,905
21Tennessee258$57,982
22Alabama237$49,644
23Arizona233$48,086
24Missouri209$46,239
25Rhode Island188$43,949
26Kentucky160$54,984
27Utah158$42,088
28Connecticut156$54,221
29New Hampshire154$63,696
30Iowa150$46,090
31Hawaii143$47,488
32Oregon138$46,383
33Arkansas126$55,707
34Alaska122$54,741
35Mississippi121$47,255
36Kansas120$47,842
37Louisiana106$54,684
38Oklahoma97$50,093
39Nevada93$42,582
40Nebraska82$47,049
41New Mexico69$56,488
42Idaho63$58,535
43Delaware56$42,945
44West Virginia46$58,032
45Maine38$58,015
46Montana36$47,595
47North Dakota33$49,440
48South Dakota31$47,177
49Wyoming31$33,200
50Vermont27$47,186

Service Control Operator Education

Service Control Operator Majors

28.0 %
8.0 %

Service Control Operator Degrees

Bachelors

62.7 %

Masters

16.6 %

Associate

13.6 %

Top Colleges for Service Control Operators

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. Baruch College of the City University of New York

New York, NY • Private

In-State Tuition
$7,262
Enrollment
14,629

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

8. Boston College

Chestnut Hill, MA • Private

In-State Tuition
$55,464
Enrollment
9,639

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

Top Skills For a Service Control Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.4% of service control operators listed balance sheet on their resume, but soft skills such as customer-service skills and math skills are important as well.

Service Control Operator Demographics

Service Control Operator Gender Distribution

Male
Male
78%
Female
Female
22%

After extensive research and analysis, Zippia's data science team found that:

  • Among service control operators, 22.2% of them are women, while 77.8% are men.

  • The most common race/ethnicity among service control operators is White, which makes up 67.7% of all service control operators.

  • The most common foreign language among service control operators is Spanish at 30.0%.

Work Experience Programs For Service Control Operators

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Token Service Technology Program

Company: Visa

Cost: Free

Duration: 2-3 hours

Financial Services Regulation Program

Company: Herbert Smith Freehills

Cost: Free

Duration: 5-6.5 hours

Audit Program

Company: Grant Thornton Australia

Cost: Free

Duration: 5-6 hours

Career Catalyst: Audit Program

Company: KPMG U.S.

Cost: Free

Duration: 5-6 hours

Workplace Preparation Program

Company: ANZ

Cost: Free

Duration: 5-6 hours

Digital Assurance Program

Company: PwC Switzerland

Cost: Free

Duration: 5-6 hours

Markets - Sales & Trading Program

Company: Citi APAC

Cost: Free

Duration: 5-6 hours

UK Public Service Program

Company: Transform Society

Cost: Free

Duration: 2.5 hours

Careers in Government Program

Company: NSW Government Virtual Program

Cost: Free

Duration: 1-2 hours

Product Design Program

Company: Accenture North America

Cost: Free

Duration: 4 hours

Online Courses For Service Control Operator That You May Like

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Top Service Control Operator Employers

Most Common Employers For Service Control Operator

RankCompanyAverage SalaryHourly RateJob Openings
1Google$98,707$47.461
2GE Capital$87,660$42.141
3JPMorgan Chase & Co.$83,665$40.221
4Corning Incorporated$80,677$38.791
5Halliburton$74,179$35.663
6Baker Hughes$72,285$34.751
7General Electric$67,866$32.632
8BNSF Railway$60,961$29.311
9Liberty Mutual Insurance$59,225$28.471
10NOV$58,757$28.251