Service control operator demographics and statistics in the US
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Service control operator demographics by:
Service control operator gender statistics
22.2% of service control operators are women and 77.8% of service control operators are men.
- Male, 77.8%
- Female, 22.2%
Service control operator gender ratio
| Gender | Percentages |
|---|---|
| Male | 77.8% |
| Female | 22.2% |
Service control operator gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$56,759
Female income
$52,601
Service control operator gender ratio over time
This data breaks down the percentage of men and women in service control operator positions over time. Currently, 22.2% of service control operators are female.
Service control operator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 72.56% | 27.44% |
| 2011 | 71.64% | 28.36% |
| 2012 | 70.77% | 29.23% |
| 2013 | 72.36% | 27.64% |
| 2014 | 71.43% | 28.57% |
| 2015 | 71.06% | 28.94% |
| 2016 | 71.51% | 28.49% |
| 2017 | 71.43% | 28.57% |
| 2018 | 71.04% | 28.96% |
| 2019 | 74.59% | 25.41% |
| 2020 | 76.87% | 23.13% |
| 2021 | 77.83% | 22.17% |
Service control operator related jobs gender ratio
We compared service control operators with similar job titles to see how gender ratios vary. As you can see, centrifugal operator and flight information expediter have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Cosmetician | 3% | 97% |
| Schedule Checker | 10% | 90% |
| Plant Clerk | 14% | 86% |
| Service Control Operator | 78% | 22% |
| Raw Scales Operator | 95% | 5% |
| Flight Information Expediter | 95% | 5% |
| Centrifugal Operator | 96% | 4% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service control operator demographics by race
The most common ethnicity among service control operators is White, which makes up 60.7% of all service control operators. Comparatively, 16.7% of service control operators are Hispanic or Latino and 10.1% of service control operators are Black or African American.
- White, 60.7%
- Hispanic or Latino, 16.7%
- Black or African American, 10.1%
- Asian, 7.0%
- Unknown, 4.9%
- American Indian and Alaska Native, 0.6%
Service control operator race
| Service control operator race | Percentages |
|---|---|
| White | 60.7% |
| Hispanic or Latino | 16.7% |
| Black or African American | 10.1% |
| Asian | 7.0% |
| Unknown | 4.9% |
| American Indian and Alaska Native | 0.6% |
Service control operator race and ethnicity over time
See how service control operator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service control operator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 70.49% | 9.72% | 5.12% | 12.58% |
| 2011 | 69.46% | 10.50% | 4.49% | 13.04% |
| 2012 | 70.23% | 9.99% | 5.09% | 12.18% |
| 2013 | 68.76% | 10.37% | 5.51% | 12.84% |
| 2014 | 66.85% | 10.83% | 5.65% | 13.50% |
| 2015 | 67.69% | 10.47% | 6.00% | 13.53% |
| 2016 | 67.65% | 9.88% | 4.97% | 15.05% |
| 2017 | 66.91% | 10.26% | 6.17% | 13.93% |
| 2018 | 67.09% | 9.46% | 5.74% | 14.85% |
| 2019 | 67.67% | 8.67% | 6.02% | 15.16% |
| 2020 | 61.78% | 10.43% | 7.58% | 14.99% |
| 2021 | 60.74% | 10.12% | 6.98% | 16.71% |
Service control operator wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $57,389 |
| White | $57,940 |
| Black or African American | $53,247 |
| Asian | $59,154 |
| Hispanic or Latino | $56,244 |
Average service control operator age
See how the average age of service control operators varies based on ethnicity and gender.
Male
Female
Service control operator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 40 | 44 |
| White | 45 | 47 |
| Black or African American | 49 | 41 |
| Asian | 38 | 44 |
| Hispanic or Latino | 41 | 38 |
Service control operator age breakdown
The average age of service control operators is 40+ years years old, representing 63% of the service control operator population.
Service control operator age breakdown
| Service Control Operator Years | Percentages |
|---|---|
| 40+ years | 63% |
| 30-40 years | 26% |
| 20-30 years | 11% |
Service control operator educational attainment
- Bachelor's, 63%
- Master's, 17%
- Associate, 14%
- High School Diploma, 4%
- Other Degrees, 2%
Service control operators by degree level
| Service control operator degree | Percentages |
|---|---|
| Bachelor's | 63% |
| Master's | 17% |
| Associate | 14% |
| High School Diploma | 4% |
| Other Degrees | 2% |
Service control operator jobs you might like
Service control operator wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $66,906 |
| High School Diploma or Less | $52,082 |
| Bachelor's Degree | $59,163 |
| Some College/ Associate Degree | $54,425 |
Service control operator employment statistics
Company size where service control operators work
Below, you can see the size of companies where service control operators work.
Service control operator jobs by employer size
| Company size | Percentages |
|---|---|
| 50 - 100 employees | 2% |
| 100 - 500 employees | 20% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 54% |
Service control operator jobs by industry
The most common industries for service control operators are technology, transportation and professional.
Service control operator industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 28% |
| Technology | 15% |
| Transportation | 9% |
| Professional | 9% |
| Manufacturing | 9% |
| Energy | 7% |
| Retail | 4% |
| Hospitality | 4% |
| Insurance | 4% |
| Finance | 2% |
| Government | 2% |
| Media | 2% |
| Health Care | 2% |
| Construction | 2% |
| Real Estate | 2% |
Service control operator turnover and employment statistics
Service control operator unemployment rate over time
The unemployment rate for service control operators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service control operator unemployment rate by year
| Year | Service control operator unemployment rate |
|---|---|
| 2010 | 6.97% |
| 2011 | 5.74% |
| 2012 | 5.70% |
| 2013 | 5.69% |
| 2014 | 4.63% |
| 2015 | 2.64% |
| 2016 | 3.02% |
| 2017 | 3.02% |
| 2018 | 2.67% |
| 2019 | 2.73% |
| 2020 | 4.19% |
| 2021 | 4.80% |
Average service control operator tenure
The average service control operator stays at their job for 1-2 years, based on the 263 service control operators resumes in Zippia's database.
Service control operator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 18% |
| 1-2 years | 34% |
| 3-4 years | 23% |
| 5-7 years | 15% |
| 8-10 years | 4% |
| 11+ years | 7% |
Service control operator LGBT ratio compared to similar jobs
Review the percent of service control operators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Stock Replenisher | 6.40% | 20,852 |
| Call Worker Person | 8.26% | 56,860 |
| Rural Mail Carrier | 9.48% | 21,544 |
| Bulk Mail Technician | 10.33% | 23,199 |
| Service Control Operator | 10.63% | - |
| Mail Handler Sorter | 11.70% | 60,267 |
| Emergency Operator | 17.25% | 52,229 |
Similar service control operator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Stock Replenisher | 6.40% | 20,852 |
| Call Worker Person | 8.26% | 56,860 |
| Rural Mail Carrier | 9.48% | 21,544 |
| Bulk Mail Technician | 10.33% | 23,199 |
| Mail Handler Sorter | 11.70% | 60,267 |
| Emergency Operator | 17.25% | 52,229 |
Foreign languages spoken by service control operators
The most common foreign language among service control operators is Spanish at 30.0%. The second-most popular foreign language spoken is Chinese at 20.0% and Portuguese is the third-most popular at 10.0%.
- Spanish, 30.0%
- Chinese, 20.0%
- Portuguese, 10.0%
- German, 10.0%
- French, 10.0%
- Other, 20.0%
Service control operator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 30.0% |
| Chinese | 20.0% |
| Portuguese | 10.0% |
| German | 10.0% |
| French | 10.0% |
| Other | 20.0% |
