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Service coordinator jobs in Blaine, MN - 445 jobs

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  • Community Liaison - Hospice

    Res-Care, Inc. 4.0company rating

    Service coordinator job in Minnetonka, MN

    Our Company Hospice of the Midwest Under the general administrative direction of the Director of Business Development, the Community Liaison will market hospice and or home health services to industry professionals, the community, and individuals and or families in a manner the demonstrates and reflects the quality of the Company. Responsibilities Builds and maintains professional relationships with all referral sources, including hospitals, physician and surgeon practices, nursing homes, hospital case managers, discharge planners, assisted living facilities, and other appropriate referral sources Establishes and maintains professional relationships with all referral sources, including physicians, nursing homes, assisted living facilities and hospital case managers, discharge planners and other appropriate referral sources Ensures compliance with all state, federal, and local regulatory requirements Understands the benefits of home care to both professional referral sources and consumers Educates the community about home care services and Abode Home Health Interacts daily with professionals in the health care industry which include, Physicians, Discharge planners, Medical Social Workers, Case Managers, and Skilled nurses Conducts outside sales calls to existing and potential referral sources within an established territory. Promotes Abode Home Health's programs and services to medical professional and civic and community related organizations Attends trade shows and vendor fairs to generate business and establish professional relationships Qualifications Bachelor's degree in Business, Healthcare, or other related discipline preferred Current and valid state driver's license Proof of auto insurance About our Line of Business At Hospice of the Midwest, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Hospice of the Midwest, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit **************************** Follow us on Facebook and LinkedIn. Additional Job Information Our comprehensive benefits include: Medical and dental benefits Short- and long-term disability Life insurance Paid time off 401(k) program Flexible Spending Account (FSA) Employee Assistance Program (EAP) Vendor discounts Salary Range USD $80,000.00 - $85,000.00 / Year
    $80k-85k yearly 4d ago
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  • Order Coordinator (Spanish Support)

    ITR Group 3.3company rating

    Service coordinator job in Minneapolis, MN

    Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role's responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation. The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment. Responsibilities Respond to customer inquiries via phone, email, or other channels. Maintain professionalism with internal and external customers, ensuring positive interactions. Generate and close quotes, process orders, and route website leads. Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity. Resolve product or service issues, escalating when necessary. Liaise between production, customer care, and accounting to track orders. Assist with audits, reporting, and account analysis for clients. Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line. Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics. Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments. Qualifications Associate degree or equivalent experience; combination of education and relevant work experience considered. Strong written and verbal proficiency in Spanish and English. Sales administration experience preferred. Familiarity with product structures, bill of materials, routers, or technical prints. Excellent written communication skills. Strong organizational, technical, and problem-solving skills. Ability to work under pressure, meet deadlines, and manage competing priorities. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint). Experience with video conferencing tools (Zoom, Teams, etc.).
    $66k-96k yearly est. 10h ago
  • Casual Outreach ATC

    Summit Orthopedic 4.4company rating

    Service coordinator job in Lakeville, MN

    At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Athletic Trainer - Certified (ATC) - Sports Outreach role in the Sports Service Line provides athletic training services to our Community Outreach partners, as assigned. This includes travel to a variety of high school sports events, generally in the evenings and weekends. Coordinates care and treatment of the student athlete in collaboration with orthopedic surgeons, sports medicine physicians and other health care providers, as needed. This is a casual opportunity, Casual is defined as covering a minimum of two shifts/events per month. Primary coverage will be needed with the Lakeville and South Washington County School districts. We also have various contracts with local sports clubs for ATC coverage. * Travel to contracted high school to provide athletic training services on an as need basis to cover for events as signed up for and facilitated by Summit Orthopedics ATC Outreach Lead. * Effective injury documentation and communication to appropriate staff members. * Provides athletic training coverage at athletic events sponsored by Summit Orthopedics. * Coordinate the clinical access of the injured athlete in an effective and appropriate manner. * Event coverage may range from 0-20 hours per week. * Must be available for evening and weekend hours. * Performs other duties, as assigned. Summit's hiring range for this position is $29.64 to $37.05 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
    $29.6-37.1 hourly 60d+ ago
  • Admissions Advisor

    Herzing University 4.1company rating

    Service coordinator job in Saint Louis Park, MN

    Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. Position Overview Hiring for the Midwest Region with final candidate being located near Brookfield, Kenosha, Madison, WI or Minneapolis, MN. The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately. HOURS: 40 hours per week, Monday through Friday with hours falling between 8AM and 6PM. Some additional weekend or evenings may be required based on business need. Potential for travel to conferences, college fairs, and recruitment/community events. EDUCATION & EXPERIENCE REQUIREMENTS: * Associate Admissions Advisor: * Associate's Degree or equivalent work experience * A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales * Admissions Advisor: * Bachelor's Degree or equivalent work experience * A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience. COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $18.95 to $25.64 (associate level) or $23.17 to $31.39 (advisor level). Click Here to learn more about careers at Herzing University. PRIMARY DUTIES AND RESPONSIBILITIES * Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat. * Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience. * Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers. * Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources. * Generating inquiries through prospective students, current students, and the local community outreach/events. * Other duties as assigned. Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Physical Requirements: * Must be able to remain in a stationary position most of the time. * Must be able to occasionally move around the work location. * Must be able to communicate information and ideas so others will understand. * Constantly operates office and/or tech equipment which may include computers, copiers, fax machines, audio/visuals. * Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone. * Visually or otherwise identify, observe and assess. * Occasionally move, carry, or lift 10 pounds. * Frequently positions self to maintain computer related equipment which may involve bending, stooping, kneeling, crouching, or crawling. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
    $19-25.6 hourly 59d ago
  • Neighbor Services Outreach Coordinator

    Second Harvest Heartland 4.4company rating

    Service coordinator job in Brooklyn Park, MN

    JOB TITLE: SNAP Outreach Coordinator DEPARTMENT: Neighbor Services LED BY: Outreach Supervisor FSLA STATUS: Non-Exempt HOURS: Full-Time; 40 hours/week PAY: $23.00/hr POSITION SUMMARY Support Neighbor Services SNAP Outreach team with materials, mail tasks, and as direct neighbor advisor. Provide general administrative support to the broader Neighbor Services team on an as-needed basis. DUTIES AND RESPONSIBILITIES Maintain and replenish all outreach materials (e.g., printed items, promotional items, tents, and other display materials) Execute process to bundle and distribute outreach materials for 200+ events each year Ensure daily mail incoming and outgoing postal mail related to SNAP is processed Serve as the in-office point of contact for the Neighbor Services department questions, ensure Second Harvest Heartland team members, volunteers, interns, and neighbors are connected to appropriate team members. Provide direct application and referral assistance to Neighbors through various channels (in person, phone, text, email, etc.) and at outreach sites or events in the community. Stay current on the Supplemental Nutrition Assistance Program (SNAP) and Commodity Supplemental Food Program - Nutritional Assistance Program for Seniors (CSFP/NAPS) to be able to assist neighbors with applications. Lead training and onboarding for staff, interns, and volunteers as it relates to office tasks. MARGINAL / ANCILLARY / SECONDARY / AS NEEDED DUTIES AND RESPONSIBILITIES General administrative Neighbor Services department e.g., printing, mailing, material ordering. Flex to support FOODRx team as a backup on an as-needed basis. Other duties as assigned. BASICS Complete and stay current on all trainings (IT, Security, DHS, Civil Rights, team-specific, etc.) Comply with federal, state, and local security requirements ensuring adherence to requirements, and advising management on needed actions. May be required to attend and/or transport equipment and materials to outreach events throughout our service area, including in greater MN. Must have access to reliable transportation potentially with little to no advance planning. This could include a valid MN driver's license, legally mandated insurance, and a good driving record. Occasional travel in Minnesota will be required. ESSENTIAL QUALIFICATIONS High School Diploma or GED equivalent. Demonstrated exceptional customer service skills to create a welcoming and inclusive environment where everyone is welcomed and valued. Ability to work with flexibility, efficiency and enthusiasm, both individually and as part of a team. Demonstrated ability to plan, manage and follow through on multiple daily tasks and projects. Demonstrated familiarity with Microsoft Office, Office 365 and the ability to learn other computer software programs. DESIRED QUALIFICATIONS 1+ years of administrative or program coordination experience. Ability to speak multiple languages (Spanish, Somali, Hmong, Spanish, Russian, Vietnamese, Oromo, Karen, etc.) to better serve our diverse client base. VALUES We Deliver: We use our head and heart to make decisions, we make the best use of donor dollars, and we achieve results safely and reliably. We Lead with Our Hearts: We keep our neighbors, partners, and teams at the center of our work. We seek to understand and anticipate their needs. We are all in this Together: We collaborate, internally and externally. We communicate openly, seeking feedback and sharing knowledge. We Innovate: We seek out bold new ideas, we embrace change, and we commit to continuous improvement for ourselves and our work. We Believe our Differences Make us Stronger: We are curious about and embrace cultural differences. We build teams that reflect our community. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below is a table with the percentage of time that this position is expected to be engaged in the following physical requirements. Requirements N/A < 33% 33 - 66% 66 - 100% Whole Body ROM x Walking x Operate Motor Vehicle x Upper extremity ROM x Twisting of Head x Twisting of Back x Stooping x Standing x Sitting x Reaching to Floor x Reaching Below Shoulders x Reaching Across x Reaching Above Shoulders x Static Pushing (pushing motion without moving an object) x Dynamic Pushing (pushing an object and moving with it) x Static Pulling (pulling motion without moving an object) x Dynamic Pulling (pulling an object and moving with it) x Lifting 50+ lbs x Lifting 30-50 lbs x Lifting 0-30 lbs x Kneeling x Handling - 2 hand control x Handling - 1 hand control x Grasp/Turn Right Hand x Grasp/Turn Left Hand x Grasping Right Hand x Grasping Left Hand x Finger Dexterity x Crouching x Climbing x Carrying 50+ lbs x Carrying 30-50 lbs x Carrying 0-30 lbs x Bending at the waist x TALKING Requirements In Person On the Phone With Public Talking x x x HEARING Requirements In Person On the Phone In Group Settings Hearing x x x VISION Requirements Near Midrange Far Peripheral Vision Depth Perception Vision x x x x ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below is a table with the percentage of time that this position is expected to be engaged in the following possible environmental requirements. Requirements N/A < 33% 33 - 66% 66 - 100% Wet/Humid x Possible Violence x Vibration x Telephone x Slick Floors X Sharp Tools X Safety Equipment/Clothing X Radiant Energy X Power Hand Tools x Noise x Motor Vehicle x Mechanical x Material Handling x Manual Hand Tools x Machine/Tools: x High Places x Fumes/Dust/Dirt x Forklift (Stand) x Forklift (Sit) x Extreme Heat x Extreme Cold x Explosives x Equipment in Motion x Environmental: Electrical x Confined Area x Computer x Chemical x Burning Materials x Second Harvest Heartland is an EEO/AA Employer
    $23 hourly Auto-Apply 10d ago
  • PT Youth Program Coordinator

    Boy Scouts of America-Northern Star Council 4.1company rating

    Service coordinator job in Saint Paul, MN

    Part Time Youth Program Coordinator Position at Northern Star Scouting! Make a difference. Have fun. Get paid. Starting at $19/hour with flexible scheduling and mileage reimbursement Do you enjoy working with young people and making a positive impact in your community? Northern Star Scouting is looking for enthusiastic and caring individuals to join our team as Youth Program Coordinators! Whether you're looking for a flexible part-time job, hands-on experience in youth development, or a meaningful way to give back-this role could be a perfect fit. No Scouting experience required! We'll provide all the training and support you need. What You'll Do * Lead engaging Scouting programs at schools, housing communities, and partner centers across the Twin Cities metro area * Facilitate activities for youth and young adults with special needs and disabilities in day programs and schools * Plan and deliver fun, age-appropriate lessons using established Scouting curriculum * Be a positive role model-helping youth build confidence, teamwork, and leadership skills in an inclusive environment What We Offer * Starting pay: $19.00 per hour * Flexible scheduling-we'll work with you to create a schedule that fits your life * Mileage reimbursement * Paid sick and safe time * The chance to make a real difference while building valuable experience in youth development, education, and leadership What We're Looking For Required: * Age 18 or older * High school diploma or GED * Experience working with youth ages 7-16 (education, youth programs, recreation, social services, or after-school settings) * Valid driver's license and current auto insurance Preferred: * Some college coursework * Experience with Scouting or other youth organizations * Experience working with individuals with special needs or disabilities * Strong organizational and communication skills Northern Star Scouting is an Equal Opportunity and Veteran Friendly Employer
    $19 hourly 60d+ ago
  • Community Schools Coordinator

    St. Louis Park Public Schools ISD 283 3.9company rating

    Service coordinator job in Saint Louis Park, MN

    Title: Community Schools Coordinator DBM Classification: C41/Grade 12 Department: Community Education Salary Range: $55,372 - $76,883 Employee Group: Professional Reports to: Executive Director of Community Education FTE/FLSA Status: 1.00-12-Months-Exempt SUMMARY OF RESPONSIBILITIES The Community Schools Coordinator leads the implementation and coordination of the Community Schools strategy at the site level. Working in partnership with school leaders, families, students, staff, and community partners, the Coordinator assesses needs and assets, manages partnerships, and aligns services to support student success and family engagement. Through collaboration, data-informed decision-making, and inclusive practices, the Coordinator helps create a supportive school community where students thrive, and families experience belonging. DUTIES AND RESPONSIBILITIES * Coordinate and support the implementation, alignment, and sustainability of Community Schools initiatives. * Conduct ongoing resource mapping and comprehensive needs assessments to identify gaps and opportunities for services and supports. * Identify, compile, recommend, and recruit potential community resources; assist with negotiating partnership service agreements and memoranda of understanding (MOUs). * Collaborate with department leads to plan and implement priorities and logistics in alignment with Full-Service Community Schools requirements and the Every Student Succeeds Act (ESSA), particularly Title I Family and Community Engagement. * Research, analyze, and synthesize qualitative and quantitative data to inform programmatic planning and decision-making. * Facilitate collaboration, coordination, and cross-referrals among community partners and service providers. * Participate in community committees, meetings, and events to foster stronger relationships and enhance community engagement. * Build meaningful connections with families through multiple engagement strategies to ensure their voices are heard, their strengths are valued, and their needs are identified and addressed. * Coordinate planning, communication, and collaboration with school leaders and key community stakeholders. * Oversee daily program operations; monitor, evaluate, and analyze program effectiveness; and recommend and implement improvements as needed. * Promote and market programs by developing promotional materials, including flyers, digital communications, e-marketing, and public service announcements. * Complete and coordinate special projects, grant-related tasks, and research assignments as assigned. * Maintain strict confidentiality of all work-related matters, records, and sensitive student, family, and program information. * Work outside of regular business hours, including evenings and weekends, as needed to fulfill the position's requirements. * Perform additional duties and responsibilities as assigned. KNOWLEDGE, SKILLS & ABILITIES * Comprehensive knowledge of applicable policies, procedures, and regulations relevant to assigned program and service areas. * Demonstrated experience in grant and project reporting, including data collection, analysis, documentation, and program evaluation. * Strong understanding of local community resources, regional service providers, and regional professional development and training programs. * Proven ability to contribute to strategy development, service implementation, continuous improvement, and program evaluation efforts. * Knowledge of the school environment, including tiered intervention systems (e.g., MTSS), professional learning communities (PLCs), and collaborative school-based practices. * Ability to communicate effectively and build trusting relationships with families, supporting engagement and shared decision-making. * Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences. * Demonstrated respect for and understanding of the diverse economic, linguistic, and cultural backgrounds of families and communities. Ability to establish and maintain positive, collaborative working relationships with staff, students, families, community partners, and the general public. * Experience in developing, monitoring, and managing program budgets, ensuring fiscal responsibility and compliance. * Highly self-motivated, with the ability to work independently while also contributing effectively as a member of a multidisciplinary team. * Knowledge of principles of record keeping and records management, including confidentiality, accuracy, and compliance requirements. * Familiarity with research-based strategies that promote meaningful family engagement and strong school-community partnerships. * Collaborating and working closely with committees, advisory groups, or community organizations in facilitating the planning of new events, programs, or initiatives. * Using computers and related software applications and general office equipment, e.g., copiers, facsimiles, and phones. * Communication and interpersonal skills, as applied to interactions with coworkers, supervisors, the general public, and others, are sufficient to exchange or convey information, speak before groups and make presentations, receive work direction, and address or resolve issues/conflicts appropriately. SUPERVISORY RESPONSIBILITIES * No direct supervision. May give work direction to classified personnel. * Indirectly supervises contract personnel, seasonal staff, and volunteers. PHYSICAL DEMANDS * The physical demands described herein are representative of those required for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functions. * While performing the duties of this position, the employee is regularly required to sit; use hands to handle or feel objects; speak; and hear. The employee is occasionally required to stand, walk, reach with hands and arms, and lift and/or move objects weighing up to 25 pounds. * Specific vision abilities required for this position include close vision and the ability to adjust focus. WORK ENVIRONMENT * The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functions. The noise level in the work environment is typically quiet. EDUCATION and/or EXPERIENCE * Bachelor's Degree in Education or a related field. * A minimum of two (2) years of experience in community program strategy and development; or an equivalent combination of education, training, and experience, as determined by Human Resources. BENEFIT INFORMATION St. Louis Park Schools provides a comprehensive benefits package for employees working 20 or more hours per week. Key benefits include: * Health and Dental Insurance * Flexible Spending Accounts (FSA) for medical and dependent care expenses * Life Insurance * Accidental Death and Dismemberment (AD&D) Insurance * Short- and Long-Term Disability Insurance The cost of benefits varies based on the employee group and full-time equivalent (FTE) status. For detailed information, including specific benefits and associated costs, please refer to the applicable group or bargaining unit contract Employment Contracts.
    $55.4k-76.9k yearly 7d ago
  • Hiring Event - Case Management

    Accord 4.0company rating

    Service coordinator job in Saint Paul, MN

    Accord is HIRING for Case Management and looking for you to join our team!! WHAT: Join our hiring event and hear more about being a Case Manager at Accord. We'll talk about what the role includes, have current employees available to share their story and coordinate same-day interviews for anyone interested. WHEN: January 22nd, 2026 12pm - 1pm central WHERE: 1515 Energy Park Dr. St. Paul, MN 55108 Job Description: Are you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, w e are looking for Case Managers to work with our clients residing in Dakota, Hennepin, and Washington County areas. Our Case Managers enhance the quality of the case management services, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full individual's care cycle; assess needs, evaluate treatment options, create care plans, coordinate care and monitor progress to meet individual's health and human services needed. Look What We Offer! ****$1500 New Hire Bonus ***** paid in quarterly installments at 3,6,9, 12 months***** Competitive wage and benefit package with PTO, 8 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more. Compensation: $45,000-52,000 (Based on experience) Job Location: Hybrid - you will work from the office in St. Paul, in the community, and from home. Essential Responsibilities: Developing a community support plan (goals) for each of our individuals. (Typical caseload is 40-45 individuals) Assisting the individual to access services, develop service agreements and documentation through case notes Informing the person or legal guardian of service options that are a fit for their needs Meeting one-on-one with each individual at least twice a year to evaluate progress and to adjust the individual's needs as needed. Help Identification of potential providers that will guide each individual towards those goals. Evaluation and monitoring of the services identified in the plan. Making sure to follow the case management rule 185. Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD) including having MnChoices assessments completed with individual plans in place and using state systems as required Requirements Meet ONE of the following criteria: Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field. If you hold a Social Work degree, we expect you to be currently licensed as a Social Worker as required by the Minnesota Board of Social Work. OR Bachelor's degree in any other field with at least one (1) year of experience working with individuals with a mental illness or disability Good written and oral communication skills. Excellent at working independently and in crisis situations. Comfortable with high-volume paperwork. Attention to detail and process oriented. Able to pass a DHS (Department of Health Services) background check, valid driver's license and clean driving record Reliable transportation. Work Environment The Case Manager in this position typically works the majority of the time in the community and office setting. Candidates will be expected to work generally from Monday - Friday, daytime hours, with some flexibility based on program needs. The person in this position will work Full Time, Non-Exempt, 40 hours per week. Benefits Competitive wage starting at $45,000-$52,000 and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more . #AccordJobs
    $45k-52k yearly 16d ago
  • Case Management Coordinator

    Pella Northland

    Service coordinator job in Brooklyn Park, MN

    Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you've come to the right place. At Pella, care is not a just a word - it's a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It's our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer's expectations. If you're as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you're looking for a career, not just another job, this is the place for you. The Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our SalesForce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here's what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in-bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella's core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation, bonus, and commissions plan. Uncapped earning potential! Casual work environment Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation! Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $25-$30/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract.
    $25-30 hourly Auto-Apply 6d ago
  • Part-time Youth Programs Coordinator

    Centro Tyrone Guzman 3.8company rating

    Service coordinator job in Minneapolis, MN

    Position Title: Part-time Youth Programs Coordinator Reports to: Raices Program Manager Salary: $24/hr Centro Tyrone Guzman is committed to contributing to the well-being of Latine families through a holistic and intergenerationalapproachtoeducation,health,andwellness. Itisamulti-servicenon-profitorganizationserving low-income Latine families in Minnesota. Our Youth Department Administrator program works toward eliminating opportunity gaps - giving Latine families the support and experiences they need to thrive. Centro Tyrone Guzman's Youth Programs include Raices and Be@School. Position Summary Raices works with Latine youth in grades 6-12 through a broad range of holistic in-school and out-of-school programs emphasizing academic support, personal and cultural identity, health and wellness, and leadership development. The program's goal is to promote healthy behaviors, strengthen families and support Latine youth to achieve a successful future. The Youth Development Coordinator is responsible for implementing activities in Raices. This position is directly supervised by the Youth Department Administrator and will work in collaboration with the Intergenerational Programs Manager, other departments and partners. All activities will be provided in a culturally and linguistically responsive environment to support the holistic health and independent living of Latine families. Job Responsibilities Logistic coordination and implementation of activities and processes assigned by the Youth Program Administrator. Facilitate or co-facilitate group sessions with youth and/or families at Centro Tyrone Guzman and/or partner schools. Provide positive behavior guidance for program participants. Maintain positive communication, collaborative and respectful relationships with coworkers/parents/guardians/community. Keep accurate, up-to-date records of participants including attendance and evaluation surveys among others. Foster collaboration with local schools, universities, and community organizations. Make appropriate internal/external referrals for program participants/families. Maintain private and confidential data in accordance with state and federal laws. Maintain a supportive, inclusive, and culturally responsive social environment. Maintain a clean, safe environment (building, playground, vans, etc.) Assist in facilitating family projects and events. Assist the Administrator in preparing reports for funders and stakeholders. Provide transportation for youth participants as needed. Participate in professional development activities as assigned. Other duties and responsibilities as assigned. Program Responsibilities Support the families you serve to engage more meaningfully with the MPS School Board by building awareness of board roles, decision-making processes, and opportunities for public participation. Equip families with the information and tools needed to understand their school and program options and support them in making informed decisions that reflect their children's needs and aspirations. Engage with the Minnesota Literacy Coalition (MLC) and support both staff and families in understanding literacy legislation and advocacy efforts, including the Science of Reading and its impact on instruction. Support staff and families in exploring the concept of Innovation Zones as a potential systems solution by building understanding and gathering community feedback on their opportunities and implications. Distribute GMS K-12 Family Resources to the communities you serve, and help measure their effectiveness in improving family engagement, access to support, and student outcomes. Skills, Qualifications, and Requirements Strong interpersonal and organizational skills are a must. Strong time management skills. Experience in sexual health education is preferred. The Part-time Youth Programs Coordinator should commit to Centro Tyrone Guzman's mission, vision, and program goals and be able to work with children, families, program goals, families and other staff members. A qualified Part-time Youth Programs Coordinator will possess experience working with Latine families; knowledge, an in-depth understanding of, and appreciation for the Latine culture, local Latine community and the ability to relate well, establish and maintain collaborative relationships with Latines of diverse ancestry, family, and socioeconomic status. A positive and open attitude towards children is a requirement. The Part-time Youth Programs Coordinator should demonstrate an in-depth understanding/experience working with LGBTQ+ Latine community. Demonstrated understanding of Latine immigrant issues, including, but not limited to generational and cultural differences between youth and parents, barriers to educational opportunities, social determinants of health, the impact of undocumented status in the areas of employment/housing/social services, trauma, domestic and community violence. Commitment to working with Latine communities in a culturally supportive environment and a sincere desire to have a meaningful positive effect on their lives. Knowledgeable about local community resources and how to use them for the benefit of families. Excellent oral and written communication skills, and public speaking skills in both Spanish and English. Advanced technology skills in common software applications (e.g., MS Office). Be able to gather updated information to make power point presentations for educational purposes. Be able to work evenings and nights during the academic year and weekends for special events. Provide transportation to participants as needed. Position is subject to a background check and requires a valid Minnesota driver's license and a good driving record. Other information Location: Minneapolis, MN Hours/Week: This is a part-time, non exempt position. 20 hours per week Schedule will vary and could include evenings and occasional weekends Centro Tyrone Guzman is an equal opportunity employer All qualified applicants will receive consideration for employment, regardless of their race, color, creed, religion, national origin, gender, disability, age, marital status, ancestry, sexual preference, or public assistance status. To learn more about Centro Tyrone Guzman, please visit us at *****************
    $24 hourly 29d ago
  • Financial Case Coordinator - Transplant

    Fairview Health Services 4.2company rating

    Service coordinator job in Minneapolis, MN

    We are looking for a Financial Case Coordinator - Tranplant to join our team! As a member of the transplant team, the Transplant Financial Case Coordinator manages and/or coordinates all financial issues with patients, insurers, referring and attending physicians, nurse coordinators, social workers and other stakeholders. This case coordinator schedule includes; * 80 hours every two weeks * Full time; Day shift * No weekends Responsibilities: * Perform insurance verification and analysis as described below: * Determine eligibility status, * Obtain benefit information, * Verify group/contract numbers and subscriber information, and * Verify applicable contract and/or network. * Includes facility, physician, home health care, home infusion, pharmacy, and travel/meals/lodging benefits as appropriate * Obtain certification and/or authorization of admission or service and furnish necessary information to utilization review for concurrent review. * Identify potential coverage issues and works with: Specific Fairview program (UMP, HHC, IV, Rx); Patient;Admitting physician; Referring physician; Insurance company, and Employer. * Research to find other programs for payment and/or negotiate with third party payers to provide coverage by submitting medical data, citing precedents set by other payers and providing cost benefit information. * Maintain current knowledge of payer requirements and general admitting practices including use of on-line verification applications and initial and ongoing training. * Provide financial counseling and support for patients as needed during the course of their treatment. Assist in resolving problems with payers and provide information and expertise to other departments. * Demonstrate ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. * Demonstrate ability to counsel patients with billing inquiries * Provide itemizations to patients and/or social workers as requested * Direct patients to the correct billing entity, as appropriate * Coordinate with other billing entities to provide financial answers to patient inquiries * Secure services associated with potential transplant patients * Clinical Trail Drugs (MIBG, IL-15, CD-34, CD-19) * Pre/Post-transplant stem cell infusions (Rescue/NK/DLI) * Pre-BMT preparatory drugs (growth factor, Mozobil, etc.) * Genetic Testing/Counseling as appropriate * Pocket Controllers and supplies for VAD patients * Enteral Nutrition for TP-IAT patients * Secure services for non-transplant patients * Natural Killer Cell Infusions (NK) * Destination Therapy Ventricular Assist Devices (DT-VADs) * Pocket controllers and supplies for DT-VAD patients * Genetic Testing/Counseling * Financial Exceptions * Determine need for a financial exception * Coordinate with physician and/or nurse coordinator to determine the sponsorship and outline of financial exception * Work with UMP to draft FE and obtain signatures * Coordinate with billing office to apply FE standards to billing * Work with potential international and self-pay patients * Create customized estimates based on medical services provided * Work with patients/families/embassies to collect deposits * Work with the billers to understand the distribution of funds * Work with patients/families/embassies to collect additional funds as needed * Provide documentation needed to patient/family/embassy (itemizations, bills, etc.) * Request deposit refund be submitted to patient/family/embassy if funds are remaining after patient is discharged from care * Coordinate with all providers of service * Confirm enrollment with atypical insurance providers * Negotiate rates for reimbursement for financial exceptions * Confirm acceptance of insurance rates * Including but not limited to UMP, HHC, IV, Rx * Kidney Paired Donation (KPD) * Secure coverage for recipient at UMMC * Coordinate with other facility or facilities involved in the KPD to ensure that their recipient has insurance for our donor * Coordinate with other facility or facilities involved in the KPD to ensure that the other facility accepts the insurance of our recipient for their donor * Counsel patient(s) involved as necessary, including Medicare education * Retroactively secure insurance coverage for patients transplant prior to securing financial resources * Counsel patients on insurance options * Work with other providers of service (UMP, HHC, IV, Rx) to navigate coverage gaps * Assist patients with navigating insurance options * MNSure website * Insurance brokers * Medicare counseling * Research supporting clinical and non-clinical documentation in an attempt to gather as much information as possible to secure coverage for transplantation (including but not limited to research journals, articles, etc.) * Demonstrates Commitment to Customers * Is aware of different customer needs/desires. * Takes action to meet customer needs/desires with respect to customer diversity. * Helps improve processes to meet customer needs. * Suggests and acts on ideas to improve overall customer service. * Respects confidentiality and shares information with only those that need to know Required Qualifications: * B.S./B.A. in business, communications or liberal arts field or equivalent combination of education and experience * 2-3 years of experience (or equivalent combination of education and experience) in healthcare or insurance organizations related to admitting, billing, claims processing, financial counseling, collections, contracting. * Strong knowledge of computer systems. Preferred Qualifications: * Knowledge of EPIC System and Transplant Services experience preferred * Knowledge of PASS System * Knowledge of transplant services Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $37k-44k yearly est. Auto-Apply 5d ago
  • ICITAP Global Program Advisor

    Amentum

    Service coordinator job in Saint Paul, MN

    Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $42k-67k yearly est. 46d ago
  • PT Youth Program Coordinator

    Northern Star Scouting

    Service coordinator job in Saint Paul, MN

    Part Time Youth Program Coordinator Position at Northern Star Scouting! Make a difference. Have fun. Get paid. Starting at $19/hour with flexible scheduling and mileage reimbursement Do you enjoy working with young people and making a positive impact in your community? Northern Star Scouting is looking for enthusiastic and caring individuals to join our team as Youth Program Coordinators! Whether you're looking for a flexible part-time job, hands-on experience in youth development, or a meaningful way to give back-this role could be a perfect fit. No Scouting experience required! We'll provide all the training and support you need. What You'll Do Lead engaging Scouting programs at schools, housing communities, and partner centers across the Twin Cities metro area Facilitate activities for youth and young adults with special needs and disabilities in day programs and schools Plan and deliver fun, age-appropriate lessons using established Scouting curriculum Be a positive role model-helping youth build confidence, teamwork, and leadership skills in an inclusive environment What We Offer Starting pay: $19.00 per hour Flexible scheduling-we'll work with you to create a schedule that fits your life Mileage reimbursement Paid sick and safe time The chance to make a real difference while building valuable experience in youth development, education, and leadership What We're Looking For Required: Age 18 or older High school diploma or GED Experience working with youth ages 7-16 (education, youth programs, recreation, social services, or after-school settings) Valid driver's license and current auto insurance Preferred: Some college coursework Experience with Scouting or other youth organizations Experience working with individuals with special needs or disabilities Strong organizational and communication skills Northern Star Scouting is an Equal Opportunity and Veteran Friendly Employer
    $19 hourly 60d+ ago
  • Nocturnist, North Memorial Health, Robbinsdale Hospital- Robbinsdale, MN

    North Memorial Health Career Portal 4.8company rating

    Service coordinator job in Robbinsdale, MN

    Become a Nocturnist at Robbinsdale Hospital in Robbinsdale, Minnesota! If you're looking to join a team that works collaboratively, has a calling to empower patients to achieve their best health, and delivers unmatched patient service, you might be the next North Memorial Health Robbinsdale Hospital, Nocturnist. When you join North Memorial Health, you'll serve a wide variety of communities. You will see a wide variety of medical cases with varying acuity levels. What's more, we offer competitive pay and benefits in a community where we're deeply rooted. Because we are independent, we think differently. Because of our size, we can be creative and agile. We started as a single hospital in 1954 by a doctor who had a vision for the future to do healthcare better, and we've picked that up and run with it. Can a health system make healthcare…healthier? We say yes because we're widely considered a leader in regional health care. Our Nocturnists work in collaboration and consultation with other physicians, APPs, staff RNs, and other health care professionals, providing holistic, compassionate care to inpatients and their families and empowers them to achieve their best health. They are a member of the hospital interdisciplinary team and facilitate continuum of care for patients from admission through the discharge process. The Nocturnist's patient load is managed to allow Nocturnist to truly focus on their patients' health care. About our hospitals: Celebrating its 25 th year as a Level 1 Trauma Center, Robbinsdale Hospital is one of just four Level 1 Trauma Centers in the state with 20 operating room suites and a 353-bed tertiary hospital (518 licensed beds) 60+ growing hospitalist group with an internal leadership council Established in 2009, Maple Grove Hospital is a Level IV Trauma Center -138-bed community based acute care hospital, poised for growth, and recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 50,000 babies delivered 17+ growing hospitalist group with an internal leadership council Practice Details: Diverse and collegial group that prioritizes work life balance Leadership commitment to the well-being of the team Opportunities in professional growth (utilization management, committees, QI projects) Strong internal mentors for new grads to help build a career in hospital medicine Intensivist support 24/7, who manages all code blues (North Memorial Hospital) ED and Anesthesia support 24/7 for Code Blue (Maple Grove Hospital) No procedures required given support from IR and PICC teams Robust case managers and social workers to help facilitate flow Bedside ultrasound on every unit Epic EMR Schedule Details 12-hour shifts 7 days on/14 days off Benefits Details Guaranteed annual base salary (adjusted for FTE) Mission oriented practice rather than RVU model so you can spend the time you need caring for your patients Malpractice insurance + tail Robust retirement plans including 401k with company match Paid Professional Fees (medical staff dues, DEA, license) Comprehensive benefits including, health, life, disability, dental and vision insurance What background Nocturnist's bring: Experience One or more years of experience in hospital acute care medicine preferred (experience in training program will be considered). Recent residency program graduates are strongly encouraged to apply. Education Work requires a MD, DO, and completion of advanced graduate medical education in Internal Medicine or Family Medicine with board eligibility or board certification in their respective field. Programs with emphasis on inpatient hospital rotations preferred. Work with the Best It's not like a Minnesotan to brag, so don't take it from us. Take it from the ones who awarded us: Robbinsdale and Maple Grove Hospitals named to the 2022 Fortune/Merative 100 Top Hospitals list. Robbinsdale and Maple Grove Hospitals named 2022 Women's Choice Award Best Hospitals list in nine categories, including top performance designation for Obstetrics. Robbinsdale and Maple Grove Hospitals received a score of 95 out of 100 and the designation of “LGBTQ+ Healthcare Equality Top Performer” in the Human Rights Campaign Foundation's 15th anniversary edition of the Healthcare Equality Index (HEI). Robbinsdale Hospital boasts a CMS 4-Star Rating (of 5) Maple Grove Hospital boasts a CMS 5-Star Rating (of 5) and has been in the top 5% of Press Gainey Patient Experience year after year. Nationally accredited programs including: Stroke Program Heart and Vascular Rehabilitation Ambulance Maternal Fetal Medicine Sleep Medicine Breast Cancer Center Bariatric & Metabolic Weight Loss Ground and air transport that is one of the largest not-for-profit ambulance service programs in the country, with 115 ground-based ambulances and 7 emergency medical helicopter flight bases serving communities throughout Minnesota and Wisconsin Why should you build your Nocturnist, career in Minnesota? Minnesota is a great place to live! With quick, easy access to Minneapolis, St. Paul, and the greater Twin Cities area, you can experience a day celebrating one of our home teams - Twins, Vikings, Timberwolves and Wild; take in a concert at historic First Avenue; enjoy the magnificent park system of 180 parks with 55 miles of biking and walking paths, 22 lakes, 12 gardens and, seven golf courses; see a play at the international recognized Guthrie Theater, and shop and play at the Mall of America. Among one of the highest concentrations of corporate headquarters and research institutions in a major metro area, the Twin Cities area has a cosmopolitan spirit, a vibrant international community, and a broad range of cultural institutions. Join our health care family! Reach out to our recruiter for a confidential conversation or create an application by following the link below. Please e-mail your CV to Joanie Natalizio, Physician Recruiter. All inquiries are confidential. Email: joanie.natalizio@northmemorial.com www.NorthMemorial.com Work Group: Physicians Hours per two week pay period: 80 Shift: Nights 12 hours Weekend Requirement: Weekends by Department Rotation Call Requirement: None FLSA Status: Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range: $352,600-$375,000 This range reflects full-time base compensation. Pay for the selected candidate will vary based on FTE, experience, internal equity, and external market data.
    $43k-55k yearly est. 43d ago
  • Mortgage Lock Desk Coordinator

    Bell Bank 4.2company rating

    Service coordinator job in Bloomington, MN

    The Lock Desk Specialist will provide daily, weekly, and monthly reporting support. This position will provide lock desk support as well as maintain and monitor investor sales commitments. This position will also operate and maintain data within the Encompass system, Optimal Blue as well as monitor pipelines. Responsibilities Assist in monitoring the shared inbox for lock desk support. Assist in receiving and handling daily locks within the policies of Bell. Assist in selling the Best Effort loans to various investors. Monitor and maintain Best Efforts pipeline. Review Best Efforts commitments, Best Efforts confirmations and expiring Best Efforts locks. Provide high-quality service to internal customers and investors. Act as liaison between capital markets and mortgage sales/operations staff to communicate system (Encompass and Optimal Blue) enhancements, loan program changes, and answer questions related to loan programs. Become proficient/knowledgeable of all the necessary systems (Encompass and Optimal Blue) used on a daily basis. Follow policies and procedures within the areas of investor regulations and secondary marketing. Backup all lock desk duties. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or equivalent education. 1-2 years of customer service experience. Prior experience utilizing Microsoft applications (Excel, Word, Outlook, etc) is required. 1-2 years of mortgage industry and/or loan documentation experience is preferred. Skills and Knowledge Strong math skills. Ability to understand complex situations and use multiple data points to reach logical conclusions. Good written and verbal communication skills with ability to work under pressure. Good organizational skills, detail-oriented with a strong emphasis on accuracy. Basic keyboarding skills.
    $33k-40k yearly est. 2d ago
  • Family Services Coordinator

    Project for Pride In Living 4.0company rating

    Service coordinator job in Minneapolis, MN

    About PPL Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. Job Summary PPL is looking to hire multiple Family Service Coordinators for across St Paul and Minneapolis. The Family Services Coordinator serves an impactful role in partnering with families in PPL Supportive Housing. The role provides comprehensive case management services, facilitates on-site workshops, and makes referrals to community resources. PPL uses a Person-Centered, Harm Reduction, and Housing First approach to partner with participants from diverse communities. All families in PPL supportive housing have experienced homelessness and behavioral health challenges. Family Services Coordinators pride themselves in building strong relationships, serving the whole family, and offering services in-person at a place of families choosing, whether it be in the comfort of their home or in our vibrant community. Essential Duties and Responsibilities * Create customized participant-driven housing stability plans based on participants unique strengths and barriers. * Provides holistic support to families by sharing knowledge in the areas of housing, financial literacy, employment, technology, parenting, etc. * Support participant health and wellness through connections to physical, mental health, and recovery resources. * Utilize skills and community resources to provide crisis prevention and intervention. * Strategize with PPL team and participants to plan and facilitate community-building activities, workshops, resident meetings, and engagement with the larger community. * Collaborate with other PPL staff to provide cohesive family services. * Connect households to community resources and programs to assist with addressing basic needs and accomplishing goals. * Conduct home visits. * Provide crisis prevention and intervention. * Coordinate and lead workshops on topics such as housing, financial literacy, employment & technology, parenting, DBT skills, etc. * Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings. * Keep accurate, up to date documentation including but not limited to, goal plans, case notes, incident reports, funder data, support funds, program budgets, receipts, etc. Education and/or Experience * A course of study in a health or human services-related field leading to a Bachelor of Art, Bachelor of Science, or Associate degree; or 1-3 years of experience with the target population served. Minimum Requirements Ability to use: * Microsoft Office Suite: Excel, Outlook, and Word * Electronic timecard system * SharePoint file system * Database systems (particularly Apricot and Yardi) * Office equipment including telephone, smartphone, and voicemail systems, copier, printer, scanner, and fax machine. * Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants * Somali Speaking preference for one of our locations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, climb stairs, drive, bend, and communicate. The employee must lift and/or move up to 15-30 pounds. Compensation: $22-$24 Hr./Full-Time 40 hours (1 evening per week) Benefits * Summer Half-Day Fridays (Memorial Day-Labor Day) * Benefits include medical, dental, paid time off, paid parental leave, and retirement plan with employer match. How to Apply Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. * This position is an In Person role.* Project for Pride in Living, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $22-24 hourly 60d+ ago
  • Mortgage Disclosure Desk Coordinator

    Old National Bank 4.4company rating

    Service coordinator job in Lake Elmo, MN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures. Key Accountabilities Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s) Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures. Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion. Track all new applications within the loan processing system to ensure timely delivery of all disclosures. Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline. Assist with answering questions regarding initial or re-disclosures Participate in any compliance related projects pertaining to regulatory disclosures Assist in any disclosure compliance related training for mortgage associates Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Competencies for Position Operational Knowledge and Organizational Skills Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations. Ability to accurately identify valid changed circumstances Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines. Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans. Communication Skills Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers Promptly respond to questions from other departments Effectively work as part of a team Qualifications and Education Requirements High School graduate or equivalent. 5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures Experience with Ellie Mae Encompass preferred Key Measures of Success/Key Deliverables: Disclosures delivered within regulatory requirements and Service Level Agreements Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $17 hourly Auto-Apply 23h ago
  • Unit Service Aide, Per Diem

    Brigham and Women's Hospital 4.6company rating

    Service coordinator job in Cambridge, MN

    Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties. Does this position require Patient Care? Yes Essential Functions * Engages patients in recreational activities that promote mental and emotional well-being. * Assists patients with non-clinical needs, such as meal assistance, mobility support, and companionship. * Collaborates with nursing staff to identify patient needs and preferences for enrichment activities. * Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs. * Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care. * Maintains a safe and clean environment in patient recreational areas, following hospital protocols. * Supports the emotional and social needs of patients by providing a listening ear and positive interaction. * Assists with the setup and facilitation of special events or programs for patients. * Communicates regularly with family members and visitors to enhance patient experiences. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in a healthcare, caregiving, recreational therapy setting, or related work 1-2 years preferred Knowledge, Skills and Abilities * Strong interpersonal and communication skills. * Ability to engage patients in activities that promote emotional and social well-being. * Empathy and patience in working with patients from diverse backgrounds. * Ability to work collaboratively with nursing and support staff. * Organizational skills and attention to detail. * Flexibility and adaptability in responding to changing patient needs. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) * Carrying Frequently (34-66%) * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 1575 Cambridge Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-23.8 hourly Auto-Apply 17d ago
  • Neighbor Services Outreach Coordinator

    Second Harvest Heartland 4.4company rating

    Service coordinator job in Minneapolis, MN

    Job Description JOB TITLE: SNAP Outreach Coordinator DEPARTMENT: Neighbor Services LED BY: Outreach Supervisor FSLA STATUS: Non-Exempt HOURS:Full-Time; 40 hours/week PAY: $23.00/hr POSITION SUMMARY Support Neighbor Services SNAP Outreach team with materials, mail tasks, and as direct neighbor advisor. Provide general administrative support to the broader Neighbor Services team on an as-needed basis. DUTIES AND RESPONSIBILITIES Maintain and replenish all outreach materials (e.g., printed items, promotional items, tents, and other display materials) Execute process to bundle and distribute outreach materials for 200+ events each year Ensure daily mail incoming and outgoing postal mail related to SNAP is processed Serve as the in-office point of contact for the Neighbor Services department questions, ensure Second Harvest Heartland team members, volunteers, interns, and neighbors are connected to appropriate team members. Provide direct application and referral assistance to Neighbors through various channels (in person, phone, text, email, etc.) and at outreach sites or events in the community. Stay current on the Supplemental Nutrition Assistance Program (SNAP) and Commodity Supplemental Food Program - Nutritional Assistance Program for Seniors (CSFP/NAPS) to be able to assist neighbors with applications. Lead training and onboarding for staff, interns, and volunteers as it relates to office tasks. MARGINAL / ANCILLARY / SECONDARY / AS NEEDED DUTIES AND RESPONSIBILITIES General administrative Neighbor Services department e.g., printing, mailing, material ordering. Flex to support FOODRx team as a backup on an as-needed basis. Other duties as assigned. BASICS Complete and stay current on all trainings (IT, Security, DHS, Civil Rights, team-specific, etc.) Comply with federal, state, and local security requirements ensuring adherence to requirements, and advising management on needed actions. May be required to attend and/or transport equipment and materials to outreach events throughout our service area, including in greater MN. Must have access to reliable transportation potentially with little to no advance planning. This could include a valid MN driver's license, legally mandated insurance, and a good driving record. Occasional travel in Minnesota will be required. ESSENTIAL QUALIFICATIONS High School Diploma or GED equivalent. Demonstrated exceptional customer service skills to create a welcoming and inclusive environment where everyone is welcomed and valued. Ability to work with flexibility, efficiency and enthusiasm, both individually and as part of a team. Demonstrated ability to plan, manage and follow through on multiple daily tasks and projects. Demonstrated familiarity with Microsoft Office, Office 365 and the ability to learn other computer software programs. DESIRED QUALIFICATIONS 1+ years of administrative or program coordination experience. Ability to speak multiple languages (Spanish, Somali, Hmong, Spanish, Russian, Vietnamese, Oromo, Karen, etc.) to better serve our diverse client base. VALUES We Deliver: We use our head and heart to make decisions, we make the best use of donor dollars, and we achieve results safely and reliably. We Lead with Our Hearts: We keep our neighbors, partners, and teams at the center of our work. We seek to understand and anticipate their needs. We are all in this Together: We collaborate, internally and externally. We communicate openly, seeking feedback and sharing knowledge. We Innovate: We seek out bold new ideas, we embrace change, and we commit to continuous improvement for ourselves and our work. We Believe our Differences Make us Stronger: We are curious about and embrace cultural differences. We build teams that reflect our community. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below is a table with the percentage of time that this position is expected to be engaged in the following physical requirements. Requirements N/A < 33% 33 - 66% 66 - 100% Whole Body ROM x Walking x Operate Motor Vehicle x Upper extremity ROM x Twisting of Head x Twisting of Back x Stooping x Standing x Sitting x Reaching to Floor x Reaching Below Shoulders x Reaching Across x Reaching Above Shoulders x Static Pushing (pushing motion without moving an object) x Dynamic Pushing (pushing an object and moving with it) x Static Pulling (pulling motion without moving an object) x Dynamic Pulling (pulling an object and moving with it) x Lifting 50+ lbs x Lifting 30-50 lbs x Lifting 0-30 lbs x Kneeling x Handling - 2 hand control x Handling - 1 hand control x Grasp/Turn Right Hand x Grasp/Turn Left Hand x Grasping Right Hand x Grasping Left Hand x Finger Dexterity x Crouching x Climbing x Carrying 50+ lbs x Carrying 30-50 lbs x Carrying 0-30 lbs x Bending at the waist x TALKING Requirements In Person On the Phone With Public Talking x x x HEARING Requirements In Person On the Phone In Group Settings Hearing x x x VISION Requirements Near Midrange Far Peripheral Vision Depth Perception Vision x x x x ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below is a table with the percentage of time that this position is expected to be engaged in the following possible environmental requirements. Requirements N/A < 33% 33 - 66% 66 - 100% Wet/Humid x Possible Violence x Vibration x Telephone x Slick Floors X Sharp Tools X Safety Equipment/Clothing X Radiant Energy X Power Hand Tools x Noise x Motor Vehicle x Mechanical x Material Handling x Manual Hand Tools x Machine/Tools: x High Places x Fumes/Dust/Dirt x Forklift (Stand) x Forklift (Sit) x Extreme Heat x Extreme Cold x Explosives x Equipment in Motion x Environmental: Electrical x Confined Area x Computer x Chemical x Burning Materials x Second Harvest Heartland is an EEO/AA Employer
    $23 hourly 10d ago
  • Case Management Coordinator

    Pella Northland

    Service coordinator job in Minneapolis, MN

    Job Description Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you've come to the right place. At Pella, care is not a just a word - it's a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It's our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer's expectations. If you're as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you're looking for a career, not just another job, this is the place for you. The Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our SalesForce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here's what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in-bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella's core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation, bonus, and commissions plan. Uncapped earning potential! Casual work environment Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation! Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $25-$30/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract. 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    $25-30 hourly 8d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Blaine, MN?

The average service coordinator in Blaine, MN earns between $30,000 and $62,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Blaine, MN

$43,000

What are the biggest employers of Service Coordinators in Blaine, MN?

The biggest employers of Service Coordinators in Blaine, MN are:
  1. Cushman & Wakefield
  2. Midwest Special Services
  3. MSS
  4. Air Mechanical, Inc.
  5. Seed
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