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Service Coordinator/Case Manager Careers

There is more than meets the eye when it comes to being a service coordinator/case manager. For example, did you know that they make an average of $18.55 an hour? That's $38,585 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

What Does a Service Coordinator/Case Manager Do

There are certain skills that many service coordinator/case managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.

When it comes to the most important skills required to be a service coordinator/case manager, we found that a lot of resumes listed 8.5% of service coordinator/case managers included mental health, while 8.1% of resumes included psychosocial assessments, and 7.1% of resumes included community resources. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service coordinator/case manager job title. But what industry to start with? Most service coordinator/case managers actually find jobs in the non profits and health care industries.

How To Become a Service Coordinator/Case Manager

If you're interested in becoming a service coordinator/case manager, one of the first things to consider is how much education you need. We've determined that 64.9% of service coordinator/case managers have a bachelor's degree. In terms of higher education levels, we found that 15.8% of service coordinator/case managers have master's degrees. Even though most service coordinator/case managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service coordinator/case manager. When we researched the most common majors for a service coordinator/case manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service coordinator/case manager resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a service coordinator/case manager. In fact, many service coordinator/case manager jobs require experience in a role such as case manager. Meanwhile, many service coordinator/case managers also have previous career experience in roles such as internship or social worker.

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Average Salary
$38,585
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
24,689
Job Openings

Service Coordinator/Case Manager Career Paths

Top Careers Before Service Coordinator/Case Manager

Top Careers After Service Coordinator/Case Manager

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Coordinator/Case Manager

Service Coordinator/Case Managers in America make an average salary of $38,585 per year or $19 per hour. The top 10 percent makes over $44,000 per year, while the bottom 10 percent under $33,000 per year.
Average Salary
$38,585

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Service Coordinator-Case Manager
Service Coordinator-Case Manager
Volunteers of America Colorado
Volunteers of America Colorado
01/11/2021
01/11/2021
$39,17301/11/2021
$39,173
Service Coordinator-Case Manager
Service Coordinator-Case Manager
Volunteers of America-Colorado
Volunteers of America-Colorado
01/10/2021
01/10/2021
$39,17301/10/2021
$39,173
Cltc Case Manager/Human Services Coordinator-Sumter Area
Cltc Case Manager/Human Services Coordinator-Sumter Area
Sc Department of Public Safety
Sc Department of Public Safety
12/11/2020
12/11/2020
$33,49412/11/2020
$33,494
Child Welfare Services Case Manager Coordinator (Cftm Facilitator)/61014157
Child Welfare Services Case Manager Coordinator (Cftm Facilitator)/61014157
Sc Department of Public Safety
Sc Department of Public Safety
10/27/2020
10/27/2020
$33,49410/27/2020
$33,494
Service Coordinator-Case Manager
Service Coordinator-Case Manager
Volunteers of America-Colorado
Volunteers of America-Colorado
04/26/2020
04/26/2020
$39,17304/26/2020
$39,173

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Service Coordinator/Case Manager Demographics

Gender

female

73.7 %

male

20.6 %

unknown

5.7 %

Ethnicity

White

56.9 %

Hispanic or Latino

22.3 %

Black or African American

10.8 %

Foreign Languages Spoken

Spanish

78.3 %

Cantonese

2.9 %

Mandarin

2.9 %
See More Demographics

Service Coordinator/Case Manager Education

Majors

Degrees

Bachelors

64.9 %

Masters

15.8 %

Associate

10.1 %

Top Colleges for Service Coordinator/Case Managers

1. California State University - Long Beach

Long Beach, CA • Public

In-State Tuition
$6,798
Enrollment
31,503

2. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

3. California State University - Fullerton

Fullerton, CA • Public

In-State Tuition
$6,886
Enrollment
34,637

4. University of Washington

Seattle, WA • Public

In-State Tuition
$11,207
Enrollment
30,905

5. California State University - Dominguez Hills

Carson, CA • Public

In-State Tuition
$6,942
Enrollment
13,871

6. University of South Florida

Tampa, FL • Public

In-State Tuition
$6,410
Enrollment
31,321

7. University of Texas at Austin

Austin, TX • Public

In-State Tuition
$10,610
Enrollment
40,329

8. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

9. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

10. San Jose State University

San Jose, CA • Public

In-State Tuition
$7,796
Enrollment
27,125
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Service Coordinator/Case Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.5% of service coordinator/case managers listed mental health on their resume, but soft skills such as compassion and time-management skills are important as well.

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Top Service Coordinator/Case Manager Employers

1. Public Health Management
4.4
Avg. Salary: 
$39,462
Service Coordinator/Case Managers Hired: 
20+
2. Seven Counties Services
4.5
Avg. Salary: 
$35,965
Service Coordinator/Case Managers Hired: 
16+
3. Amerigroup
3.9
Avg. Salary: 
$39,916
Service Coordinator/Case Managers Hired: 
11+
4. UMR
4.4
Avg. Salary: 
$41,309
Service Coordinator/Case Managers Hired: 
10+
5. Crestwood Behavioral Health
4.1
Avg. Salary: 
$37,065
Service Coordinator/Case Managers Hired: 
7+
6. Talbert House
3.7
Avg. Salary: 
$39,204
Service Coordinator/Case Managers Hired: 
6+

Service Coordinator/Case Manager Videos

Updated October 2, 2020