How to Become a Service Coordinator/Case Manager
There is more than meets the eye when it comes to being a service coordinator/case manager. For example, did you know that they make an average of $18.21 an hour? That's $37,869 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
What Does a Service Coordinator/Case Manager Do
There are certain skills that many service coordinator/case managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.
How To Become a Service Coordinator/Case Manager
If you're interested in becoming a service coordinator/case manager, one of the first things to consider is how much education you need. We've determined that 67.9% of service coordinator/case managers have a bachelor's degree. In terms of higher education levels, we found that 16.8% of service coordinator/case managers have master's degrees. Even though most service coordinator/case managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service coordinator/case manager. When we researched the most common majors for a service coordinator/case manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service coordinator/case manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a service coordinator/case manager. In fact, many service coordinator/case manager jobs require experience in a role such as case manager. Meanwhile, many service coordinator/case managers also have previous career experience in roles such as internship or social worker.
Service Coordinator/Case Manager Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a service coordinator/case manager can determine their career goals through the career progression. For example, they could start out with a role such as program director, progress to a title such as clinical director and then eventually end up with the title clinical director.
Average Salary for a Service Coordinator/Case Manager
What Am I Worth?
Top Colleges for Service Coordinator/Case Managers
1. California State University - Long Beach
Long Beach, CA • Private
2. SUNY at Binghamton
Vestal, NY • Private
3. California State University - Fullerton
Fullerton, CA • Private
4. University of Washington
Seattle, WA • Private
5. California State University - Dominguez Hills
Carson, CA • Private
6. University of South Florida
Tampa, FL • Private
7. University of Texas at Austin
Austin, TX • Private
8. California State University - Bakersfield
Bakersfield, CA • Private
9. Howard University
Washington, DC • Private
10. San Jose State University
San Jose, CA • Private
Top Skills For a Service Coordinator/Case Manager
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.5% of service coordinator/case managers listed mental health on their resume, but soft skills such as compassion and time-management skills are important as well.
Choose From 10+ Customizable Service Coordinator/Case Manager Resume templates
Zippia allows you to choose from different easy-to-use Service Coordinator/Case Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Coordinator/Case Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Service Coordinator/Case Manager Demographics
Service Coordinator/Case Manager Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among service coordinator/case managers, 80.5% of them are women, while 19.5% are men.
- The most common race/ethnicity among service coordinator/case managers is White, which makes up 57.3% of all service coordinator/case managers.
- The most common foreign language among service coordinator/case managers is Spanish at 78.3%.
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How Do Service Coordinator/Case Manager Rate Their Jobs?
Top Service Coordinator/Case Manager Employers
Most Common Employers For Service Coordinator/Case Manager
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Amerigroup | $54,335 | $26.12 | 11 |
| 2 | Anthem | $52,299 | $25.14 | 4 |
| 3 | WellCare Health Plans | $50,467 | $24.26 | 5 |
| 4 | NewVistaKY | $38,705 | $18.61 | 4 |
| 5 | Seven Counties Services | $38,446 | $18.48 | 16 |
| 6 | NCR At Home Health and Wellness | $38,294 | $18.41 | 5 |
| 7 | Friendship Community | $38,280 | $18.40 | 5 |
| 8 | One Sky Community Services | $38,130 | $18.33 | 4 |
| 9 | Metrocare Services | $37,890 | $18.22 | 6 |
| 10 | Public Health Solutions | $37,869 | $18.21 | 18 |
Service Coordinator/Case Manager Videos
