Service coordinator jobs in Charlotte, NC - 300 jobs

Join our Team: Service Coordinator Charlotte, NC Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Service Coordinator to contribute to the Terex Services. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. As a Service Coordinator at Terex, based in Charlotte,NC, you'll play a pivotal role in providing administrative support of the service department. The successful candidate will handle the daily work order processes, purchase components and parts, perform data entry and change orders. Answer and direct phone calls and visiting customers for the service department and assist the service Supervisor with managing the work flow and scheduling of technicians. What you'll do Look up and order parts for shop Follow up on all service parts back orders Back-up Shop Service Supervisor Review blueprints, change orders, job file, and other engineering data to prepare and maintain parts listings and other documentation used for material requisitioning and disbursement, and inventory control. Examine engineering drawings, blueprints, orders, and other documentation for conformance to established criteria regarding materials, parts, and equipment specified Prepare and maintain computerized record systems providing detailed parts information, such as part numbers, complete description, quantities, operational characteristics, functions, and specifications Assist in determining adequate spare parts inventory requirements for customers Requisition materials and supplies Contact purchasing department, engineering department, and vendor representatives regarding procurement and availability of components List suppliers and bid process for each type of material used Compile or prepare various reports for management Research and investigate errors and problems to correct them Verify quality of work All other related job duties as assigned What you'll bring Highest level of integrity High School Diploma or GED Minimum of 2 years of experience in parts support Excellent communication, planning and organizational skills are all essential, as well as the ability to work under pressure and meet deadlines. Ability to effectively communicate with customers, vendors and coworkers - verbally and written, on the phone or in person Solid math skills Keyboarding and numeric data entry skills Ability to work effectively in a computer environment Solid organization, prioritization and follow-through skills Customer oriented and customer responsive. Must be able to work within a Team concept, able to multi-task and be able to organize the workday effectively and with high degree of accuracy. Have a willingness to learn new skills and willing to work overtime. Strong PC skills to include Microsoft Office Suite Able to push, pull, lift, sit, stand and use miscellaneous office equipment for extended periods of time in the performance of duties. Attention to detail Ability to work effectively in a fast-pace, time-sensitive, quick changing work environment Why Join Us We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose. Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. Our top priority is creating an inclusive environment where every team mem ber feels safe, supported, and valued. We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. We are committed to helping team members reach their full potential. Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. We offer competitive salaries, health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs. For more information on why Terex is a great place to work click on the link - Careers | Terex Corporate The compensation range for this position is $22-$27 hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc. This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Functional Area: RC Maintenance Schedule: M-F 8:30am - 5pm The RCT Service Coordinator plays a key role in supporting the growth of our commercial fleet business by serving as the primary point of contact throughout the entire customer lifecycle. This role combines the responsibilities of a Central RO Processor and Service Coordinator, emphasizing hands-on, field-based customer engagement and operational coordination. The ideal candidate will ensure efficient repair order processing, accurate invoicing, and outstanding customer service to both internal and external clients. Duties & Responsibilities Repair Order Management: * Process new work requests from initiation through completion * Create and manage estimates; submit for approvals to internal stakeholders and customers * Review and approve the accuracy of repair orders (ROs) * Handle invoicing for internal and external customers, including third-party billing portals Customer Experience & Communication: * Serve as the primary contact for commercial fleet customers * Provide timely updates and handle all customer inquiries and complaints * Foster and maintain strong, professional customer relationships Vendor & Remote Location Coordination: * Process vendor repair orders and oversee work at unmanned locations * Manage paperwork and documentation for outside services. * Facilitate and track road call requests Administrative Duties: * Perform SharePoint approval processing * Coordinate credit and rebill transactions as needed * Enter new parts, process recalls, and warranty claims * Support campaign creation and rollout * Serve as backup for parts processing functions Knowledge, Skills, & Abilities * 2+ years of experience in fleet maintenance, service coordination, or a related field * Strong understanding of repair order processes and service operations * Excellent customer service and communication skills * Ability to work independently in a field-based environment * Proficient in Microsoft Office Suite and comfortable using SharePoint and third-party customer portals * Strong attention to detail and time management Minimum Qualifications * High school diploma or equivalent Preferred Qualifications * Associates or Bachelor's degree Work Environment Office Environment Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. Nearest Major Market: Charlotte

Job Description Climate Systems, LLC is currently seeking a motivated and organized Service Coordinator to join our team. This is an excellent opportunity for an individual who thrives in a fast-paced, customer-focused environment and aligns with our core values of integrity, accountability, ownership, and continuous improvement. As a Service Coordinator, you will play a key role in ensuring efficient operations by managing client requests, scheduling service calls, and handling administrative tasks related to service orders, invoicing, and inventory management. You will work closely with our service team, field technicians, and service managers to maintain high standards of customer service and operational excellence. At Climate Systems, we Do What's Right by upholding the highest ethics and keeping long-term success in mind, even when challenges arise. You will be expected to Protect the Herd by valuing the safety, respect, and well-being of both customers and teammates. We encourage you to Own It-treating every project, tool, and customer interaction as your own and following through on every commitment. Finally, we strive to Get Better Every Day by learning, growing, and continuously improving our processes and ourselves. If you are driven to serve others, take pride in your work, and want to be part of a team that lives its values every day, we invite you to apply and help us make a positive impact together. Key Responsibilities Respond promptly and professionally to client calls, emails, and messages. Schedule and dispatch technicians throughout the day for service calls and repairs. Move work orders through the ERP system, ensuring accuracy and timely billing of completed work. Track parts and materials to ensure technicians are schedule quickly upon receipt Verify technician time and job completion daily in support of weekly invoicing and payroll. Assist with accounts receivable/payable and follow up on outstanding balances as requested. Maintain accurate client and service data in ERP and CRM systems. Prepare and track service quotes while supporting seamless hand-off from sales-to-service. Identify and recommend process improvements; participate in ongoing training. Uphold Climate Systems' core values-Do What's Right, Protect the Herd, Own It, and Get Better Every Day. Requirements 3+ years of service coordination or related experience, preferably in HVAC, controls, or electrical fields. Strong organizational skills; able to manage multiple priorities and meet deadlines. Clear, professional communication skills, verbal and written. Dependable team player with a strong sense of accountability. Proficient in Microsoft Office; ERP/CRM experience required (COINS a plus). Detail-oriented with strong problem-solving and analytical skills. Takes ownership of tasks and follows through to completion. Eager to learn, improve, and adapt to changing systems or processes. Positive, customer-focused attitude aligned with company values. Benefits Competitive salary and performance incentives Health, dental, and vision insurance Company paid Life Insurance and Long-Term Disability 401(k) with company match Paid time off and holidays

Description: Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America. Methods designs and implements custom machining setups, including machine tool selection, automation integration, and turnkey automation cells. The corporate campus in Sudbury, Mass., comprises a showroom/technical center, which contains automation, applications, and a full range of cutting-edge machines. Methods has more than 300 employees, seven technology centers, one high precision machining center, and has installed more than 45,000 machines throughout North America. The following position is available in Charlotte, NC: Job Summary: The Service Coordinator is a vital role responsible for managing customer inquiries, coordinating service calls, tracking orders, and ensuring seamless communication between teams. This position demands excellent organizational skills, customer service abilities, and a proactive attitude to support the service and parts departments efficiently. The ideal candidate will be highly detail-oriented, a strong communicator, and skilled in multitasking within a fast-paced environment. Duties/Responsibilities: Customer Communication: Receive and process service requests via phone, email, or online portals. Communicate with customers regarding scheduling, updates, and service completion. Address customer inquiries, concerns, and complaints professionally. Scheduling & Dispatching: Assign and schedule service technicians based on skill, location, and availability. Prioritize urgent or emergency service calls. Adjust schedules as needed to accommodate last-minute requests or cancellations. Optimize routes for efficiency. Work Order & Documentation Management: Create, manage, and close work orders/cases in ServiceNow. Maintain accurate records of customer interactions, service requests, and job statuses. Ensure proper documentation of completed work, including technician notes and customer sign-offs. Coordination with Technicians: Provide technicians with necessary job details, including location, scope of work, and required materials. Act as a liaison between customers and field technicians. Track technician progress and reassign work as needed. Billing & Administrative Tasks: Assist with invoicing by verifying service completion and technician reports. Process warranty claims or service agreements, if applicable. Manage service contracts and preventive maintenance schedules. Collaboration & Continuous Improvement: Work with sales, service managers, and other departments to ensure a seamless service experience as needed. Identify and suggest process improvements to optimize workflow and customer satisfaction. Required Skill/Abilities: · Exceptional customer service abilities, including written and verbal communication. · Strong problem-solving and active listening skills. · Proficiency in understanding technical drawings and reference materials. · Skilled in using computer applications and industry-specific software. · Patient and conflict-resolution oriented disposition. · Detail-oriented with excellent organizational and multitasking skills Minimum Education and Experience: · High school diploma or equivalent required. · Proven experience in sales, customer relations, or related roles. Supervisory Responsibilities: · none Travel Requirements: · Occasional support required for on-site customer visits or team meetings. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift up to 15 pounds at times. Additional Information This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job. In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements . Methods Machine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Requirements:

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at ************* Under the general supervision of the Manager, Construction Services, assists in the coordination of new construction, remodeling, and renovation in accordance with contract drawings and specifications for the district's existing and new structures; to supervise job assignments and assigned department and staff functions; and to act as department head in the absence of the Director. Work is generally diversified requiring judgment, analysis and decision-making according to established practices and procedures. Supervision received is general. Collaboration and teamwork is needed with the Construction Manager and other involved personnel. Daily responsibilities are completed independently using established policies and general objectives with interaction with supervisor limited to problems or unusual conditions. Plans and coordinates the preparation of contract drawings, specifications and cost estimates for the construction, alteration and repair of all types of structures. Assures contractors' adherence to contract documents including drawings, specifications, applicable codes, regulations, construction procedures, and related requirements. Inspects all construction work in progress noting deviations from contract document, errors, and poor workmanship; recommends corrective action to supervisor and/or contractors. Acts as liaison between contractors, architect, construction services, engineering services, department heads and other MATC personnel as applicable; responds to requests from administrators and staff regarding construction and renovation projects. Conducts tests as necessary to determine and assure uniform and safe construction. Maintains records of work in progress to determine compliance with construction schedules; notes deviations and changes; prepares and submits compliance reports. Assists in the coordination of daily activities of the division as required or assigned; may supervise engineering or technical personnel on specific project assignments. Supervises job assignments for architects and drafts persons; supervises department staff functions as assigned. Procures quotes on minor projects & coordinate projects. Attends Operation/Engineering departmental meetings. Collaborates with architects and engineers in designing interior spaces including assisting end users in developing their program needs, and coordinating technical issues during the planning and construction phases of the project. Collaboration with required personnel in a team effort to help develop and coordinate infrastructure projects including sustainable, security, paving, roofs, and building facade upgrades. Performs other related duties as required for the efficient operations of the division. Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures. Required Education & Experience: Associate degree in Architecture or Engineering & Three (3) years of experience. Related experience includes: Experience in construction renovation and maintenance projects; project manager or supervisory experience. Required License/Certification: Registration or ability to obtain registration as an Engineer or Architect by the State of Wisconsin. Valid state of WI Drivers License Competencies include cultivating innovation, optimizing work processes, ensuring accountability, collaborating effectively, demonstrating interpersonal savvy, communicating effectively, instilling trust, maintaining a customer focus, being action-oriented, valuing differences, investing in self-development, and showing compassion. KNOWLEDGE, SKILLS, AND ABILITIES * Thorough knowledge of building construction, maintenance, and repair and the systems and materials used therein. * Thorough knowledge of practices, methods, materials and equipment in general use in construction work. * Thorough knowledge of building, safety, and related codes, ordinances, and regulations. * Knowledge of building systems - HVAC, electrical, plumbing, mechanical and the interrelation of building systems. * Knowledge and ability to use computers applications including CAD (Computer Aided Design), Revit & Microsoft Office Suite. * Thorough knowledge of and ability to read and interpret drawings and specifications. * Deadline and detail-oriented, with strong organizational, analytical, and planning skills. * Strong written communication skills; ability to write clear, structured, articulate communications. * Strong self-motivation and ability to work as a team member. * Ability to establish and maintain effective working relationships with staff, faculty, students, representatives from outside agencies and the general public. * Ability to understand, interpret and explain rules, regulations, procedures, and written and oral instructions. * Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment. Hours: This is a full-time position (40 hours per week). The schedule is Monday-Friday, 7:00 a.m. to 3:30 p.m., with travel required to all campuses. Hours and location are subject to change based on operational needs. Salary Salary is listed to the midpoint of the salary range and is determined by years of experience credit and internal salary equity. Application Materials A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. This should include specific job positions held, duties performed, dates of employment, and any relevant licenses or certifications. Additionally, candidates may be required to attach copies of licenses or certifications as requested by the employer. It's crucial to ensure all aspects of the application are thoroughly addressed and documented. EEO/AA Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at ************ (Wisconsin Relay System: 711) or ******************

At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including: * Medical, Dental, and Vision * Continuing Education * 401k & Profit Sharing * Paid Holidays & Vacation * Short-Term Disability * Long-Term Disability Insurance (company paid) * Life Insurance (company paid) Job Overview: The Support Coordinator is responsible for meeting the daily, weekly and monthly support / administrative needs of the branch location. Support Coordinator Primary Responsibilities: * Answer high volume of incoming customer calls. * Open service orders as needed in the computer system. * Assist with dispatching duties as needed. * Close service orders for billing upon completion of order using the computer system. * Assist in resolving customer problems/complaints. * Check parts in and out of inventory at the branch location to ensure accurate inventory control. * Insure return of warranty parts to corporate warranty department. * Ship and receive parts and equipment for the branch. * Keep parts stock clean and organized. * Generate accurate purchase orders for parts to corporate office and outside vendors. * Perform perpetual inventory as required and assist in annual inventory. * Run daily and monthly reports. Submit reports as required to corporate office. * Performs other duties as required. Requirements: * Two (2) or more years of experience as a Customer Support / Administrative Assistant with a service-oriented business. * Previous experience working with parts inventory is a plus. Skills, Abilities and Other Requirements: * Strong windows based computer skills including Microsoft Word, Excel and Access. * Strong work ethic. * Strong organization skills. * Good customer service skills. * Ability to handle multiple tasks simultaneously. * A Positive Attitude FIND YOUR NEXT FAVORITE WORK HOME!! Visit the 'Whaley Careers' and grow with us. ********************************* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Purpose Assists the Service Manager thoroughly document all aspects of work performed on company owned and operated equipment and vehicles. Duties and Responsibilities Orders, tracks, and receives parts for crane repairs and maintenance. Labels and stages parts and materials for repairs and maintenance once received at the branch. Orders shop supplies and PPE for mechanics and technicians. Communicates with vendors via phone and email regarding shipments and orders. Opens and maintains work-orders and purchase-orders in RentalMan and OnBase systems. Assists the Service Manager with all aspects of service department - including communicating schedules with mechanics and technicians, ensuring paperwork is complete and accurate for work orders and machine documentation, and maintaining vendor and crane files. Completes weekly inventory cycle counts and assists with an annual audit in warehouse to maintain accuracy in ordering, receiving, usage and adjustments to inventory. Helps maintain warehouse order and cleanliness. Collects timesheets and billing tickets from mechanics and technicians and check for accuracy before submitting to payroll and billing departments. Performs other duties as assigned or required. Requirements Education: High School Diploma or GED Experience: 1+ years' experience in parts and service in a similar industry such as equipment rental, auto parts service, etc. 1+ years' experience using a CMMS system Skills/Knowledge: Advanced organizational, time management, and communication skill Moderate computer skills and knowledge of CMMS systems Moderate ability to build strategic working relationships Advanced problem-solving skills and attention to details Moderate level ability to read, comprehend, and create instructions, short correspondence and memos. Moderate level ability to present information in one-on-one and small group situations to other employees. Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Dining Service Coordinator at Brookdale Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services. Brookdale is an equal opportunity employer and a drug-free workplace. Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Case Coordinator | Social Services [COC0060257] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 257 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Social Services Functional Area Professional - Case Management Support Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Case Management Support (Case Coordinator) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Case Coordinator | Social Services [COC0060257] Assign and track cases for service providers. Maintain case management databases. Prepare summaries for supervisory review. Coordinate scheduling of appointments and meetings. Serve as a communication bridge between clients and service staff. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 652 East 4th Street Charlotte, NC 28202 Qualifications ProSidian Seeks a Case Coordinator | Social Services [COC0060257] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 257 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Social Services Functional Area Professional - Case Management Support Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Case Management Support (Case Coordinator) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Case Coordinator | Social Services [COC0060257] Assign and track cases for service providers. Maintain case management databases. Prepare summaries for supervisory review. Coordinate scheduling of appointments and meetings. Serve as a communication bridge between clients and service staff. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 652 East 4th Street Charlotte, NC 28202 Desired Qualifications For Case Coordinator | Social Services [COC0060257] (COC0060257) Candidates: Strong administrative and organizational skills. Education / Experience Requirements / Qualifications Associate's or bachelor's in human services or related field. 2+ years in administrative coordination or case management support. Strong administrative and organizational skills. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Case Coordinator | Social Services [COC0060257] Candidates shall work to support requirements for Social Services Functional Area Services and shall work as a Case Coordinator | Social Services [COC0060257]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 257 activities 257 Functional Area Activities. Data entry, scheduling, multitasking. Competencies Required Confidentiality, time management, team collaboration. Ancillary Details Of The Roles Supports grant compliance documentation. Assists with quality assurance audits of case files. Other Details Reports to Program Manager or Case Manager. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client in Fort Mill, SC is looking to hire several Patient Case Coordinators for a possible Contract Opportunity lasting until April 2017. Candidates must be comfortable commuting between two facilities in Charlotte, NC and Fort Mill, SC Candidates must be flexible to work any shift between 8a-8p. Training will be 8:30am-5:30pm for the first 4 weeks of the assignment. Typical Job Duties include : Must-Have Requirements : High School Diploma or G.E.D. equivalent with documentation Call Center experience of at least a year Qualifications Call center Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

Responsibilities Do you believe in breaking barriers and building futures? The TRIO Ronald E. McNair Postbaccalaureate Achievement Program at Johnson C. Smith University is on a mission to prepare first-generation, low-income, and underrepresented students for graduate school success-and we need YOU to help lead the charge! As our McNair Advisor, you'll be the guide, mentor, and motivator who transforms ambition into achievement. This isn't just a job-it's a calling to ignite potential and open doors to opportunity. What You'll Do * Coach and inspire McNair Scholars through every step of their undergraduate journey. * Design and deliver workshops, seminars, and cultural experiences that prepare students for graduate school and beyond. * Connect and collaborate with faculty mentors, campus partners, and national research networks. * Champion success by tracking progress, guiding research projects, and celebrating milestones. What We're Looking For * A passionate advocate for educational equity and student success. * A strategic thinker who thrives on planning impactful programs and events. * A relationship builder who can engage students, faculty, and staff with energy and professionalism. Why This Role Rocks You'll be part of a transformative program that changes lives, opens doors, and creates pathways to graduate education. Every day, you'll see the impact of your work in the success stories of our scholars. Qualifications Successful candidate will have a master's degree in education, counseling and guidance, psychology, or related field. At least two years of experience in advising, or an equivalent combination of education, training and experience that provides the necessary knowledge, skills and abilities is required. Must possess knowledge of TRIO programs or other higher education academic support program progressing students to college completion. Must demonstrate an understanding of academic programs and support services to include scholarly advisement, engagement, and graduate school/career counseling for the target population. Evidence of experience advising students from diverse backgrounds is essential. Effective communication and interpersonal skills are critical. Candidates must demonstrate the ability to use technology. The equivalent combination of education and related work experience may be considered. Supplemental Information To apply, please include a cover letter, resume, and contact information for three supervisory references including the most recent supervisor. Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.

Gaston Social Services: Protecting, caring for, and empowering children and adults who are temporarily or permanently unable to care for themselves through the administration of federal, state, and county programs focused on improving the well-being of our citizens. An hourly salary range of $16.87 to $19.61 is anticipated for the Economic Services Caseworker I position. An hourly salary range of $18.55 to $21.57 is anticipated for the Economic Services Caseworker II position. The duties listed below are not all that may be assigned but are those that are considered essential for an employee to perform. * Completes initial policy and procedure training in an eligibility program, including classroom learning, online/remote learning, and peer shadowing. Submits work for second-party review-Attains proficiency in applicable program area. * Interviews applicants for social service assistance, records information on required forms, and computes to determine appropriate financial assistance to be allowed. * Investigates and verifies documents related to the client's application; consults with supervisory personnel on complex cases or actions. * Conducts follow-up evaluations on clients according to a defined time and case management schedule. * Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services. * Reads and interprets written policies and procedures applicable to federal, state, and local laws related to public service assistance. * Must be available to work mandatory emergency shelters & other duties as assigned. * High school graduate * Three years of clerical work with public contact * NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment. * The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. * In compliance with G.S.153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Qualifications & Experience: 10 years of experience in Ministry, Transitional Ministry, Non-Profit Development, or Community Organizing is highly preferred. This Opportunity:Monarch is seeking a self-starting Community Engagement & Partnership Liaison to lead the development of our "Adopt-a-Site" program. The primary goal of this role is to build consistent channels of community support by connecting local civic organizations (Kiwanis, Lions, Junior League) and faith-based networks with Monarch's residential homes for individuals with Intellectual and Developmental Disabilities (IDD). The Liaison will serve as a bridge-builder, translating the unique stories, gifts, and needs of our residents into actionable partnership opportunities for community groups. This role involves strategy, relationship management, and hands-on coordination to foster meaningful connections between the community and the people we support.What You'll Do:1. Strategic Outreach & Network Building Identify and engage local community networks, including ministerial alliances, clergy groups, and civic organizations (e.g., Kiwanis, Lions, Junior League). Present the "Adopt-a-Site" proposal to community leaders, effectively telling the story of Monarch's mission and the unique narratives of specific group homes. Research geographic areas surrounding specific group homes to locate potential partners within the immediate vicinity. 2. Relationship Facilitation & Onboarding Coordinate and host meetings and tours for interested community leaders at residential sites, ensuring staff and residents are available to foster personal connections. Work with the Referral Team to manage the "hand-off" of relationships to Site Leadership once a partnership is established. Formalize partnerships by developing written "Relationship Descriptions" to help clergy and leaders promote opportunities to their congregations/members. 3. Needs Assessment & Opportunity Matching Conduct regular visits to residential homes to build rapport with residents and staff, identifying specific needs (e.g., furniture, landscaping, exterior painting) and social opportunities. Collaborate with Site Directors and the Development team to craft "appropriate asks" that align specific program needs with the interests and capabilities of the partner organization. Brainstorm and facilitate inclusive community events (e.g., cookouts, dances, holiday gift drives, or special events like a "Love Feast"). 4. Retention & Reporting Execute a structured follow-up schedule with partners (1-month, 6-month, and 1-year check-ins) to ensure sustained engagement. Provide regular reports on activities, observations, and resource identification to leadership. Maintain open communication with the Development team regarding potential donors and long-term financial supporters. 5. Sample Partnership Activities The Liaison will be responsible for encouraging partners to engage in activities such as: Service Projects: Landscaping, painting, or fence repair. Donations: Furnishing homes (TVs, stands), stocking food pantries, or funding holiday gift bags. Social Engagement: Hosting bible studies, choir performances, game nights, or shared meals. 6. Work Environment This position requires travel to residential homes and community meetings. Flexible schedule (occasional evenings or weekends required to meet with church boards or civic groups) Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience in Ministry, Transitional Ministry, Non-Profit Development, or Community Organizing. | 10 Years | Not RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

JOB TITLE: QUEST Assistant Program Coordinator (APC) FLSA STATUS: Non-Exempt BENEFITS STATUS: Part-Time, 27.5 hours weekly SALARY RANGE (Hourly): $16.66 - $22.96 BASED ON EXPERIENCE GENERAL STATEMENT OF JOB Under limited supervision, performs highly skilled and responsible supervisory work of the before and after school childcare program in the schools (QUEST). In addition to the generic duties and responsibilities below, a list of more specific duties may be included according to the needs of the individual position. REPORTS TO: Principal, QUEST Program Coordinator and QUEST Central Office Staff MINIMUM TRAINING AND EXPERIENCE: * High School Diploma required and must be at least 18 years old. * Experience with elementary/ middle school children preferred. * Basic School Age Child Care Training required within 3 months of hire date, CPR and First Aid training required within six weeks of hire date and Annual Professional Development training. * Must have or obtain a School Bus Drivers License-May be waived by the QUEST Central Office Staff. DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS * During the school year, QUEST Assistant Program Coordinators must be available to work 6:00am-8:00am and 2:30pm-6pm, Monday through Friday according to the Catawba County Schools calendar. Afternoon work hours may fluctuate to meet the needs of enrolled children. * Summer QUEST work hours vary and will be between 6am-6pm, Monday - Friday. * QUEST Assistant Program Coordinators may be instructed to work at various sites to meet the needs of our program. Hours are determined by the QUEST Program Services Director based on enrollment. * QUEST Assistant Program Coordinators independently maintain appropriate supervision of a group of 13-24 children as defined by the NC Child Care regulations and plan and conduct age-appropriate activities. * Maintain proper supervision of students at all times in accordance with Section .1800 of the NC Child Care Regulations and the QUEST/ Catawba County Schools Student Code of Conduct discipline policies. Provide appropriate discipline when needed and in accordance with Section .1800 of the NC Child Care Regulations and the QUEST/ Catawba County Schools Student Code of Conduct discipline policies. * Assist the QUEST Program Coordinator with food service and Child and Adult Care Food Program (CACFP) duties and associated sanitation tasks. * Handle discipline problems according to the QUEST/Catawba County Schools Student Code of Conduct discipline policies. * Assist the QUEST Program Coordinator in keeping the program area clean, which includes sweeping, mopping and sanitizing floors, tables and bathrooms; maintaining proper use and storage of school/QUEST equipment. * Organize and maintain activity areas, materials and supplies, and equipment needed for daily activities. Keep the QUEST Program Coordinator advised of equipment and materials that need to be replaced or repaired. * Other duties as assigned by the QUEST Program Coordinator or QUEST Central Office Staff. ESSENTIAL FUNCTIONS: (In the absence of the QUEST Program Coordinator) * Oversight and supervision of QUEST Staff per licensing and sanitation regulations. * Oversight and supervision of QUEST Staffs' planned program activities as required for licensing. * Oversight and supervision of staff compliance with attendance procedures per licensure regulations. * Oversight and supervision of staff compliance with meal/snack service per Child and Adult Care Food Program (CACFP) regulations. * Data entry and maintenance of software database to include child and family data, accounting data, and other information as assigned by the QUEST Central Office Staff. * Maintains QUEST site to be in compliance with all licensing requirements at all times. * Keeps current attendance, snack menus, activity plans, emergency contact numbers and other required documents posted for parent and public review at all times as required by licensure. * Attends Program Coordinator's monthly meeting, individual monthly conferences or other called meetings by the QUEST Central Office Staff. (Only if Program Coordinator cannot be present at any said meetings) * Other duties as assigned by the QUEST Program Coordinator or QUEST Central Office Staff MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be able to lift up to 30 pounds regularly, 50 pounds infrequently. Must be able to walk for a large portion of the day and stand for extended periods, sometimes exceeding one hour. Must be able to crouch, kneel, stoop and reach as needed. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read regulations, instructions, forms and documents and to implement and utilize these successfully. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide and multiply. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a computer. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate to high levels of stress. Must be able to develop and maintain positive working relationships with a variety of professionals interacting with child care services. Physical Communications: Requires the ability to talk, write and hear. KNOWLEDGE, SKILLS AND ABILITIES * General knowledge of standard office procedures. * Ability to utilize positive human relation skills with all staff, parents and students in promoting top quality educational and developmentally appropriate activities. * Ability to demonstrate proper telephone etiquette. * Ability to reason, make judgments, and maintain effective working relationships. * Ability to maintain confidentiality. * Ability to work without supervision. * Ability to exercise independent judgment and initiative in completing work assignments. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.

JOB TITLE: QUEST Assistant Program Coordinator (APC) FLSA STATUS: Non-Exempt BENEFITS STATUS: Part-Time, 27.5 hours weekly SALARY RANGE (Hourly): $16.66 - $22.96 BASED ON EXPERIENCE GENERAL STATEMENT OF JOB Under limited supervision, performs highly skilled and responsible supervisory work of the before and after school childcare program in the schools ( QUEST ). In addition to the generic duties and responsibilities below, a list of more specific duties may be included according to the needs of the individual position. REPORTS TO: Principal, QUEST Program Coordinator and QUEST Central Office Staff MINIMUM TRAINING AND EXPERIENCE: High School Diploma required and must be at least 18 years old. Experience with elementary/ middle school children preferred. Basic School Age Child Care Training required within 3 months of hire date, CPR and First Aid training required within six weeks of hire date and Annual Professional Development training. Must have or obtain a School Bus Drivers License-May be waived by the QUEST Central Office Staff. DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS During the school year, QUEST Assistant Program Coordinators must be available to work 6:00am-8:00am and 2:30pm-6pm, Monday through Friday according to the Catawba County Schools calendar. Afternoon work hours may fluctuate to meet the needs of enrolled children. Summer QUEST work hours vary and will be between 6am-6pm, Monday - Friday. QUEST Assistant Program Coordinators may be instructed to work at various sites to meet the needs of our program. Hours are determined by the QUEST Program Services Director based on enrollment. QUEST Assistant Program Coordinators independently maintain appropriate supervision of a group of 13-24 children as defined by the NC Child Care regulations and plan and conduct age-appropriate activities. Maintain proper supervision of students at all times in accordance with Section .1800 of the NC Child Care Regulations and the QUEST / Catawba County Schools Student Code of Conduct discipline policies. Provide appropriate discipline when needed and in accordance with Section .1800 of the NC Child Care Regulations and the QUEST / Catawba County Schools Student Code of Conduct discipline policies. Assist the QUEST Program Coordinator with food service and Child and Adult Care Food Program (CACFP) duties and associated sanitation tasks. Handle discipline problems according to the QUEST /Catawba County Schools Student Code of Conduct discipline policies. Assist the QUEST Program Coordinator in keeping the program area clean, which includes sweeping, mopping and sanitizing floors, tables and bathrooms; maintaining proper use and storage of school/ QUEST equipment. Organize and maintain activity areas, materials and supplies, and equipment needed for daily activities. Keep the QUEST Program Coordinator advised of equipment and materials that need to be replaced or repaired. Other duties as assigned by the QUEST Program Coordinator or QUEST Central Office Staff. ESSENTIAL FUNCTIONS: (In the absence of the QUEST Program Coordinator) Oversight and supervision of QUEST Staff per licensing and sanitation regulations. Oversight and supervision of QUEST Staffs' planned program activities as required for licensing. Oversight and supervision of staff compliance with attendance procedures per licensure regulations. Oversight and supervision of staff compliance with meal/snack service per Child and Adult Care Food Program (CACFP) regulations. Data entry and maintenance of software database to include child and family data, accounting data, and other information as assigned by the QUEST Central Office Staff. Maintains QUEST site to be in compliance with all licensing requirements at all times. Keeps current attendance, snack menus, activity plans, emergency contact numbers and other required documents posted for parent and public review at all times as required by licensure. Attends Program Coordinator's monthly meeting, individual monthly conferences or other called meetings by the QUEST Central Office Staff. (Only if Program Coordinator cannot be present at any said meetings) Other duties as assigned by the QUEST Program Coordinator or QUEST Central Office Staff MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be able to lift up to 30 pounds regularly, 50 pounds infrequently. Must be able to walk for a large portion of the day and stand for extended periods, sometimes exceeding one hour. Must be able to crouch, kneel, stoop and reach as needed. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read regulations, instructions, forms and documents and to implement and utilize these successfully. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide and multiply. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a computer. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate to high levels of stress. Must be able to develop and maintain positive working relationships with a variety of professionals interacting with child care services. Physical Communications: Requires the ability to talk, write and hear. KNOWLEDGE, SKILLS AND ABILITIES General knowledge of standard office procedures. Ability to utilize positive human relation skills with all staff, parents and students in promoting top quality educational and developmentally appropriate activities. Ability to demonstrate proper telephone etiquette. Ability to reason, make judgments, and maintain effective working relationships. Ability to maintain confidentiality. Ability to work without supervision. Ability to exercise independent judgment and initiative in completing work assignments. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.

ABOUT US Come work with us! Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region, home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long-held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities. By promoting the importance of the outdoors, recreation and education through all phases of life, we foster a sense of community and opportunities for people to come together. Opportunities can be found on our website at Leroy Springs.com if you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks recreation industries. FREE Anne Springs Close Greenway Membership Employee discounts for Springmaid Mountain and more Eligible to participate in WellSprings Employee Wellness Program Enrollment in 401(k) retirement and savings plan option OVERVIEW The Youth Programs Recruiting Coordinator will work under the supervision of the Human Resources Director and in partnership with the FLYERS Director and Youth Programs Director. This role is instrumental in identifying and leveraging opportunities to educate the community about FLYERS and Greenway Youth Programs. The Coordinator will focus on recruiting and onboarding staff for FLYERS, Afterschool on the Greenway, Greenway Preschool, and seasonal Adventure Seekers summer camps. KEY FUNCTIONS Staff Recruitment: Initiate and manage recruitment activities, including participating in internal and external job fairs and public relations events. Act as a brand ambassador by effectively communicating the organization's culture, values, and benefits to prospective candidates. Foster relationships with local organizations and participate in outreach events to strengthen childcare talent pipelines. Hiring Support: Collaborate with FLYERS and Youth Programs hiring managers to assess recruitment needs. Screen new applicants, conduct phone interviews, and complete childcare references as needed. Provide support for the employee onboarding process to ensure new hires are effectively integrated into the organization. Retention and Process Improvement: Assist in developing and promoting staff retention programs to enhance employee satisfaction and reduce turnover. Propose improvements to the recruitment process and actively participate in implementing changes. System and Administrative Support: Cross-train and serve as a backup for posting requisitions within the HRIS system. Maintain clear and consistent communication with team members, childcare programs, and community partners. Other Duties: Undertake additional responsibilities as assigned to meet organizational needs. THE LSC WAY Our Culture is a top priority. As part of our commitment to culture, we have written a number of ‘Fundamentals' called The LSC Way that are traits we value in our daily activities. The fundamentals that are critically important to this position are: Do the Right Thing Use Data to Make Decisions Embrace Diverse Perspectives Deliver Legendary Service Be Process Driven KNOWLEDGE, SKILLS and ABILITIES Strong decision making, organizational, versatility, initiative, and human relations skills Strong advisory and leadership skills Ability to work independently and effectively handle multiple tasks Public speaking required; represents and promotes the Company in a positive light Above average interpersonal skills with strong written/oral communication skills and an ability to work with a wide variety of people and circumstances MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2-4 years of Recruitment/Talent Acquisition experience ADP Workforce Now experience preferred Experience working with children preferred High School diploma with an equivalent combination of education, training, and experience that provides the required knowledge, skills CPR certification; will train REPORTING TO THIS POSITION No Direct Reports PHYSICAL REQUIREMENTS Must be able to exert up to twenty-five pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Physical demands are in excess of those for sedentary work; must be able to remain on feet for extended periods of time.

Family Service Coordinator Employee Type: Full-Time Regular Supervisor Title: Center Director or Manager, Parent, Family & Community Engagement (PFCE) Division: Head Start, U.S. Programs Save the Children  For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places - over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share.  The Role  The Family Service Coordinator (FSC) manages a caseload of families participating in the Head Start and/or Early Head Start program, providing ongoing support, in partnership with families, that is responsive to their needs. The FSC develops trusting partnerships with families. You will support families in using family strengths to build skills for self-sufficiency, improved quality of life and parenting interactions that help children become ready for school and life. The FSC assists families in identifying and reaching their own goals. In collaboration from families, other program team members and community partners, and will support families in developing skills for leadership and advocacy for their children. You will document all family development services to show a clear picture of the families' needs, strengths and growth. You'll have direct responsibility for tasks associated with the Eligibility, Recruitment, Selections, Enrollment and Attendance (ERSEA) requirements of the Head Start Program Performance Standards, including the proper determination of family eligibility, ongoing recruitment and selection of families, preservation of full enrollment and support for regular attendance of children. As a front line representative of Save the Children, the FSC is required to ensure the safety and security of Head Start children and families with whom he/she has contact, and adhere to the agency's values of Accountability, Ambition, Collaboration, Creativity and Integrity. What You'll Be Doing (Essential Duties)  *not inclusive of all role responsibilities. May be subject to change  Engage families as full partners in assessing their needs and strengths, and prioritizing their needs and interests according to their own values; ensure there is an appropriate fit between families' needs and interests and program In coordination with the Manager of PFCE, ensure that vacancies are filled within 30 days, eligibility is properly determined, enrollment includes 10% children with special needs, recruitment is active/ongoing and that funded enrollment is achieved and maintained. Support each family in developing a Family Partnership Agreement so the family is able to understand and use goal development as a valuable life Have regular home visits with families to build on competence in the areas of: understanding attachment and child development, self and family advocacy, developmental transitions, parents as a child's first teacher, life management skills and family Make and consistently follow up on referrals related to: Family Partnership Agreement goals, strengths/needs assessment items, children with special needs, family health, job and education services and other services related to wellness and family Strengthen community collaborations to support families by: maintaining current knowledge of community resources, sharing community service information with families and building relationships during attendance of interagency meetings, community events and other scheduled meetings with community Promote a unified approach to sharing child information with families by engaging in joint planning with teachers and other specialists to prepare for home visits and other family Participate in multi-disciplinary team Meet program documentation requirements by maintaining accurate, objective, complete, timely and well-organized child and family records, both electronic and hard Actively participate in opportunities for continuous professional development Required Qualifications Associate's degree in family and child development, early childhood development, social work or adult learning; or within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related Professional proficiency in MS Office suite Professional proficiency in written and spoken English. Demonstrated knowledge of administration, budgeting, purchasing systems management, and public relations skills. Demonstrated experience developing consistent, stable and supportive relationships with young children. Proven ability to exercise professional judgment and evaluation before making decisions. Proven ability to establish and maintain effective working relationships with staff, children, parents and outside agencies. Demonstrated successful ability to communicate and collaborate with individuals and teams at all levels-both internal and external Proven successful problem solving and time management skills. Preferred Qualifications Bilingual preferred (English/Spanish or English) Additional Qualifications Physical Requirements related to essential functions: Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally, up to 20 pounds frequently and up to 5-10 pounds constantly, performing such activities as sitting, crawling, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting and grasping. This also includes some duties that require repetitive action and motion skills, keyboarding and computer use. Clear pre-employment background check requirements, including local, state, and national criminal records check, sex offender registries, employment, and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment. This position will require the incumbent to operate a motor vehicle to fulfill certain essential functions of the job. The incumbent should maintain a valid driver's license and remain in compliance with any Save the Children policies pertaining to the safe operation of motor vehicles. Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified. Compensation The base pay for this position is starting at $16.02/hour. Actual base salary may vary based upon, but not limited to, experience, credentials, base salary of internal peers and other relevant qualifications specific to the role. About Us  We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:  Time off: 10 days winter break and 5 days spring break, with additional 5 hours PTO, and 11 paid holidays.  Health: Competitive health care, dental and vision coverage for you and your family.  Employer paid short term disability and long-term disability benefits.    Health Savings Accounts (HSA): Option to select HSA if enrolled into High-Deductible Health Plan in which company matches a portion of contribution.    Flexible Spending Accounts (FSA): Option to enroll into health care and dependent care options.  Life: Agency paid life and accidental death and dismemberment benefits (AD&D).  Family: Parental/adoption, fertility benefits    Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees    Retirement: Retirement savings plan with employer contributions (after one year)   Wellness: Health benefits and support through Calm and company-hosted events    Employee Assistance Program: Free and confidential assessments, short-term counseling, referrals, and follow-up services   Learning & Growth: Access to internal and external learning & development opportunities and mentorships. Certification and tuition assistance.    Click here to learn more about how Save the Children US will invest in you.  Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.  Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.  If you require disability assistance with the application or recruitment process, please submit a request to *********************************. 

Tryon International is seeking an enthusiastic and organized Volunteer Coordinator to lead the recruitment, scheduling, and engagement of volunteers who support our world-class is vital to the success of guest experience operations-ensuring information stations, parking teams, and general event support areas are staffed, trained, and equipped to create an exceptional experience for guests, participants and partners. The ideal candidate will have strong communication and leadership skills, thrive in dynamic environments, and be passionate about hospitality, community building, and event coordination. Key Responsibilities Volunteer Program Management Recruit, interview, and onboard volunteers for a variety of Tryon International events (equestrian competitions, concerts, festivals, Winterfest, and sporting events). Create and maintain a year-round volunteer database and schedule to ensure coverage for all operational areas. Develop volunteer orientation programs, training materials, and reference guides. Communicate regularly with volunteers to share assignments, updates, and recognition initiatives. Monitor volunteer attendance, performance, and engagement levels. Event Operations Support Collaborate with Guest Services, Parking, and Event Management teams to forecast volunteer staffing needs. Serve as on-site leader for volunteer teams during events-providing direction, problem-solving, and hands-on support. Manage volunteer check-in and hospitality areas; ensure uniforms, radios, credentials, and materials are distributed properly. Coordinate with department heads to ensure volunteers are placed appropriately and understand their responsibilities. Support operational setup and breakdown related to volunteer logistics and guest services zones. Administrative & Reporting Duties Maintain accurate volunteer records, hours, and event participation logs. Utilize digital platforms (e.g., Monday.com, Google Workspace, or VolunteerHub) for scheduling, communication, and reporting. Prepare post-event recaps summarizing volunteer utilization, feedback, and recommendations for improvement. Assist with creation of recognition programs, appreciation events, and year-end summaries. Qualifications Minimum of 2 years' experience in volunteer coordination, hospitality, guest services, event management, or related field. Exceptional communication and interpersonal skills with an ability to engage diverse groups. Strong organizational and multitasking abilities with attention to detail. Proficiency in Microsoft Office Suite and/or Google Workspace; experience with scheduling software preferred. Ability to work flexible hours including evenings, weekends, and holidays during event seasons. Must be comfortable working both independently (on-site/remote) and collaboratively (on-site). Preferred Skills Previous experience managing volunteers or staff at large-scale resort, festival, or sports events. Knowledge of Tryon International events or similar multi-venue hospitality operations. Customer service or leadership background in high-traffic guest environments. Compensation & Benefits Competitive salary commensurate with experience. Comprehensive benefits package (medical, dental, vision, and PTO). Hybrid work flexibility (remote administrative days; on-site event coverage). Complimentary access to Tryon International events and amenities. About Tryon International Tryon International is a world-renowned destination resort and event venue located in Mill Spring, North Carolina. Home to year-round equestrian competitions, concerts, festivals, sporting events, and family experiences, Tryon International delivers exceptional hospitality and entertainment in a vibrant, community-focused setting. Join our team and help us continue to create memorable experiences for guests and participants from around the world.

ABOUT US Come work with us! Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region, home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long-held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities. By promoting the importance of the outdoors, recreation and education through all phases of life, we foster a sense of community and opportunities for people to come together. Opportunities can be found on our website at Leroy Springs.com if you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks recreation industries. FREE Anne Springs Close Greenway Membership Employee discounts for Springmaid Mountain and more Eligible to participate in WellSprings Employee Wellness Program Enrollment in 401(k) retirement and savings plan option OVERVIEW Under supervision, and on an “as-needed” basis, engages in outdoor recreation and afterschool activities with students and campers and provides quality care and enrichment that enhances children's social skills, elevates activity levels, promotes an appreciation of nature, and extends learning in a fun and safe environment. Services all ASCG Youth Programs as needed, including the Greenway Nature-Based Preschool, Afterschool on the Greenway, Off-Season Camps and the FLYERS Afterschool program in partnership with Fort Mill School District. Substitutes may be assigned to lead or support students in recreational activities, elementary school settings, and enrichment experiences. KEY FUNCTIONS Assists with or leads the supervision of academic, recreational, and enrichment activities for students and campers Facilitates purposeful afterschool activities in alignment with the FLYERS curriculum Teaches and models appropriate behavior, encouraging positive social and emotional growth Ensures compliance with all applicable policies, procedures, laws, and regulations Addresses the emotional, cognitive, social and physical needs of participants Actively engages in the facilitation of program activities with a passion for working with children in both indoor and outdoor environments Provides a safe and healthy environment for children indoors, outdoors and beyond, using proactive problem-solving and best practices Maintains effective communication and positive working relationships with children, families, school staff, and team members. Must have a love for the outdoors/nature and comfortable being outdoors in all types of weather Ability to effectively handle multiple tasks Maintains effective communication and positive working relationships with children, families, school staff, and team members Helps maintain clean, organized, and shared program areas Models flexibility by assisting across all Youth Programs and substituting where needed Attends all assigned trainings for program compliance Other duties as assigned THE LSC WAY Our Culture is a top priority. As part of our commitment to culture, we have written several “Fundamentals” called TSC LSC Way that are traits we value in our daily activities. The fundamentals that are critically important to this position are: Keep Things Fun Be Vigilant About Safety Invest in Relationships Pitch in Wherever Necessary KNOWLEDGE, SKILLS and ABILITIES Ability to multitask and participate enthusiastically in all program activities Ability to be a role model to students and campers Enjoys working with children in both small and large group environments Ability to interact with a range of age groups from 3 years old to 8th grade Above average interpersonal skills with strong written/oral communication skills Solid group management skills emphasizing mutual respect and healthy student interactions Strong decision making, organizational, and initiative skills MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED preferred or an equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities Negative PPD (TB skin test) Current CPR, First Aid, AED certifications and Child & Youth Protection training; will train REPORTING TO THIS POSITION No supervisory responsibilities PHYSICAL REQUIREMENTS Must be able to exert up to twenty-five pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Physical demands are in excess of those for sedentary work; must be able to remain on feet for extended periods of time and maintain a higher level of activity.