Service coordinator jobs in Colorado Springs, CO - 102 jobs
All
Service Coordinator
Community Liaison
Intake Specialist
Health Service Coordinator
Intake Coordinator
Coordinator
Admissions Advisor
Student Services Coordinator
Children's Program Coordinator
Volunteer Coordinator
Admissions Representative
Student Life Coordinator
Program Advisor
Intake Specialist
Adapthealth
Service coordinator job in Pueblo, CO
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Intake Specialist
The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch.
The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team.
Essential Functions and Job Responsibilities:
Accurately enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.
Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.
Works with leadership to ensure appropriate inventory/services are provided.
Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly.
For non-Medicaid patients communicate with patients
Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.
Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.
Answers phone calls in a timely manner and assists caller.
Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.
Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for all equipment and services.
Works with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process.
Contacts patients when documentation received does not meet payer guidelines, provide updates, and offer additional options to facilitate the referral process.
Works with sales team to obtain necessary documentation to facilitate referral process, as well as support referral source relationships.
Must be able to navigate through multiple online EMR systems to obtain applicable documentation.
Works with insurance verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Lead Responsibilities:
Supervise and provide guidance to team members in daily operations and complex case resolution
Lead team meetings and facilitate training sessions for staff development
Monitor team performance metrics and productivity standards, providing feedback and coaching as needed
Serve as primary escalation point for difficult customer issues and complex regulatory compliance questions
Develop and implement process improvements and workflow optimization strategies
Coordinate with management on staffing needs, scheduling, and resource allocation
Conduct new employee onboarding and ongoing training programs
Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team decisions
Prepare reports and analysis on team performance, trends, and operational metrics for management review
Maintains patient confidentiality and functions within the guidelines of HIPAA.
Completes assigned compliance training and other education programs as required.
Maintains compliance with AdaptHealth's Compliance Program.
Performs other related duties as assigned.
Competency, Skills and Abilities:
Ability to appropriately interact with patients, referral sources and staff.
Decision Making.
Analytical and problem-solving skills with attention to detail.
Strong verbal and written communication.
Excellent customer service and telephone service skills.
Proficient computer skills and knowledge of Microsoft Office.
Ability to prioritize and manage multiple tasks.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to work independently as well as follow detailed directives
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.
Requirements
Education and Experience Requirements:
High school diploma or equivalent required; Associate's degree in healthcare administration, Business Administration, or related field preferred
Related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or healthcare (Medicare certified) services
Specialist Level: (Entry Level):
One (1) year of work-related experience
* Senior Level:
One (1) year of work-related experience plus
Two (2) years exact job experience
* Lead Level:
One (1) year of work-related experience plus
Four (4) years exact job experience
Physical Demands and Work Environment:
Extended sitting at computer workstations with repetitive keyboard use; occasional standing, bending, and lifting to 10 pounds.
Professional office setting with variable stress levels during authorization deadlines, appeals processes, and urgent patient authorization needs.
Proficiency with computers, office equipment, payer portal systems, and healthcare software applications
Sustained concentration, diligence, and ability to manage confidential patient and insurance information with discretion.
Communication: Professional verbal and written communication skills for payer interactions and healthcare provider coordination at all organizational levels
Ability to work independently with minimal supervision and availability for extended hours when required.
Mental alertness to perform the essential functions of position.
$30k-44k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Workforce Coordinator
El Paso County, Co 3.9
Service coordinator job in Colorado Springs, CO
Join our team at the Pikes Peak Workforce Center as a Workforce Coordinator! If you thrive at the intersection of people, purpose, and execution, this role offers the opportunity to lead meaningful customer experiences while keeping daily operations running smoothly. As a working lead, you'll be actively engaged on the front line-coordinating customer flow, supporting staff, and ensuring every interaction reflects empathy, respect, and professionalism. You'll meet individuals where they are, apply sound judgment, and balance a human-centered approach with program requirements to deliver consistent, high-quality service.
This role is ideal for someone who blends compassion with competence. At the Pikes Peak Workforce Center, you'll serve as a subject matter expert in workforce services and community resources, empowering frontline staff to resolve customer needs while reducing unnecessary escalations. Through thoughtful coordination of staffing, scheduling, and workflows, you'll anticipate needs, resolve issues in real time, and keep leadership informed of trends and concerns. Collaborative, detail-oriented, and tech-savvy, you understand that exceptional public service depends on trust, inclusion, accountability, and execution. APPLY TODAY!!!
Hiring Range: $55,000.00 - $60,870.00 Annually
This position has an anticipated work schedule of Monday - Friday, 7:45am - 4:45pm, subject to change.
Under FLSA guidelines, this position is non-exempt.
This is an in-person position and is not eligible for remote work.
The Pikes Peak Workforce Center (PPWFC) is a dual county consortium serving both El Paso and Teller Counties. The Workforce Coordinator performs a variety of tasks essential to office operations and provides excellent customer service to a diverse client base. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. This position is subject to grant funding.
* Answers phones, and greets customers, including job seekers, businesses, board members, elected officials, and visitors: provides excellent customer service with the philosophy of meeting people where they are and not where we think they should be.
* Responds to phone, e-mail, texts, and in-person requests for information from internal and external customers and outside agencies.
* Maintains complex electronic filing systems and databases with responsibility for the integrity of data collected and entered into the appropriate system to ensure compliance with U.S. Department of Labor and Colorado Department of Labor and Employment rules and regulations.
* Complete U.S. Department of Labor or Colorado Department of Labor and Employment grant-specific duties and assignments. May also complete other discretionary grant related activities.
* Updates and maintains resource material for internal and external customers and outside agencies.
* Composes and writes general correspondence, letters, and memos. Materials may be technical, complex, and confidential in nature.
* Performs specialized functions for internal and external departments, community-based organizations, and groups and / or boards, which may be of a complex, technical, or sensitive nature.
* Demonstrates the ability to help customers with the latest technology in job searching, resume building, transferable skills matching, labor marketing education, and more to assist with a quality job.
* Provides exceptional customer service and technical support in a computer lab customer-driven environment.
* Promote the benefits and opportunities available through PPWFC and the available grants and services.
* Provides referrals as needed to other PPWFC resources, funding, and appropriate services.
* Educate customers and businesses on job development, training, and post-employment services provided by PPWFC.
* Identifies required resources and develops an effective customer-focused work plan, conferring with other PPWFC staff members and community-based organizations as appropriate. Serves as administrative or technical support under specific department and/or board-related activity.
* Prepares statistical reports from various database systems. Compiles data and documentation for reporting.
* Performs monitoring activities, ensuring that federal, state, and local regulations and laws are followed; monitor processes and resolve any problems should they arise.
* Coordinates with external and internal businesses, educational institutions, and community-based organizations.
* Performs other duties as required.
Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others.
Supervision Received: Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.Knowledge, Skills & Abilities
* Knowledge of and the ability to use artificial intelligence preferred.
* A flexible team player with the ability to work successfully in a changing environment.
* Interpersonal skills: Awareness of others' reactions, empathy, and understanding. Handle sensitive and confidential situations and information from individuals with all backgrounds, life experiences, ages, ethics, disabilities, and more.
* Ability to communicate effectively, both verbally and in writing, with government officials, colleagues, applicants, and the public. Ability to provide excellent customer service.
* Ability to remain sensitive to cultural diversity, race, gender, and other individual differences with customers.
* Conflict management: Familiarity with taking ownership of the handling of complaints and disputes, showing empathy and understanding to achieve resolution.
* Ability to use standard office equipment including computer, fax machine, copier, etc. Proficient in Microsoft Office software: Sharepoint, Word, Excel, PowerPoint, Outlook, texting, etc.
* Must be receptive to the adoption and application of new and innovative technologies and technological platforms.
* Ability to perform all duties and responsibilities in a timely and effective manner in accordance with Workforce Innovation and Opportunity Act (WIOA), Wagner-Peyser, Workforce Development Board (WDB), discretionary grants, El Paso County and PPWFC policies, programs, and guidelines to achieve the overall objectives of the position.
* Maintain regular and punctual attendance.
Required Education & Experience
* High school diploma or equivalent education.
* Three years of experience in customer service, job seeker assistance, or related field.
* Associate's degree in a related field may substitute for one year of the required experience.
* Bachelor's degree in a related field may substitute for two years of the required experience.
Preferred Education & Experience
* Two years of experience in working with federal or state grants.
* Experienced in working on special, detailed projects either independently or in a group setting.
Licenses/Certificates
* Must possess and maintain a valid driver's license.
Pre-Employment Requirements
* Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.
Duties are primarily performed in an office environment; some travel may be required. Will be required to work evenings and weekends as business needs dictate.
The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.
$55k-60.9k yearly 1d ago
Admissions Advisor (Colorado Springs)
ACI Learning
Service coordinator job in Colorado Springs, CO
Join the ACI Learning Adventure! Our Mission
Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way-with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.
The ACI Team
Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.
Purpose-Driven Culture
At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.
Your Opportunity
Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!
Who We Are
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform my ACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
ACI Tech Academy is a premier career training provider focused on preparing individuals for in-demand roles in IT, cybersecurity, and technical support. As part of the ACI Learning family, we specialize in hands-on, instructor-led programs designed to help learners build real-world skills, earn industry-recognized certifications, and launch successful careers in technology. Our mission is to empower students with the knowledge, confidence, and support needed to thrive in today's fast-moving digital landscape. Through innovative training approaches and career development services, ACI Tech Academy is helping shape the next generation of IT professionals.
As an Admissions Advisor, you'll be at the heart of that mission. You'll be a trusted guide, helping prospective students explore their goals, discover the right path, and feel confident in the steps ahead. Every conversation you have will matter, because you'll be the first real connection someone has with our academy. This isn't just about meeting enrollment goals-it's about making sure each individual feels heard, supported, and set up for success from day one
What You'll Do
The Military & Veterans Specialist Admissions Advisor plays a crucial role in supporting veterans, active military personnel, and their families as they navigate their educational and career goals. In this role, you will be out in the community representing ACI at military bases, events, and organizations. You will also be working with a team in the local campus, guiding prospective students through the admissions process. The role requires integrity and ethics as well as a general passion for helping others grow through learning.
This position is on-site and must report on-site to our Colorado Springs campus.
Develop and maintain relationships with military bases, veteran organizations, and community groups to promote educational opportunities.
This is a quota-bearing role with the primary KPI being the number of students enrolled in ACI's career training programs.
Attend military-related events, job fairs, and community activities to connect with potential students.
Deliver presentations and workshops tailored to military and veteran audiences, highlighting the institution's programs, benefits, and support services.
Schedule appointments with transition assistance offices, education and career counselors who oversee government programs such as Skillbridge and Career Skills Programs.
Develop a database that includes key contacts at Transition Assistance offices, Education Centers, and Command Career counselors/Transition Managers.
Guide prospective military and veteran students through the admissions process, including application submission, document collection, and meeting entrance requirements.
Provide personalized advising on program selection based on the student's military experience, career goals, and academic background.
Assist with understanding and navigating educational benefits, such as the GI Bill (Ch. 33), VR&E (Ch. 31), and other funding options available to military-affiliated students.
Clearly define requirements to be successful in ACI Tech Academy's programs.
Reengage candidates that do not attend scheduled meetings to rebook for future appointments.
Confirm scheduled appointments prior to appointment time.
Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or concerns.
Serve as the primary point of contact for prospective students, providing information and guidance about ACI Tech Academy programs, admission requirements, and application processes.
Maintain accurate and up-to-date records of prospective student interactions, applications, and admissions decisions using a CRM platform.
Execute candidate tours according to the outlined tour guide to align with compliance standards for regulatory agencies.
Achieve internal certification for the candidate tour guide by passing a practical assessment.
Respond to inbound leads in a timely manner, utilizing outbound platforms to ensure contact rate meets requirements.
Some nights or weekends may be required for after-hours events.
What You'll Need (Requirements)
Prior Military Experience: Previous experience in the military is required (e.g., active duty, reserve, or National Guard).
Eligibility for Military Base Access: Must be able to meet the entry requirements for U.S. military installations, including passing a background check and obtaining necessary credentials such as a Department of Defense (DoD) identification card or other required access passes.
What Will Make Us Love You
A bachelor's degree.
Current active base-access authorization is strongly preferred. • Base access within Colorado Springs area.
Prior Leadership, Sales, Admissions, or Business Development experience.
What We're Counting On From You
Be the embodiment of our values-kind, professional, and committed to every student's success.
Ability to multi-task and prioritize.
Creative thinker with the ability to innovate and experiment with different messaging approaches.
Ability to translate complex product features into compelling and easy-to-understand terminology.
Outstanding communication skills and ability to influence others.
Exceptional closing skills while remaining welcoming, understanding, and empathetic.
Ability to think on your feet, try new approaches and bounce back when things don't go your way.
Self-starter and hunter mentality used to find prospects and build referral business.
Strong understanding of sales processes and techniques.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.
Pay range$55,000-$70,000 USDWhy ACI Learning is Your Next Big Move
For Full-Time, Benefits Eligible Positions
Comprehensive medical, dental, and vision coverage-starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
Flexible PTO policy, sick time, and eight paid holidays - because we believe in balance.
401(k) retirement plan with immediate vesting and up to 5% matching contributions - we invest in your future from day one.
One free course each year after 90 days - advancing your skills is part of the job.
Tuition assistance to support your continued education and professional growth.
$55k-70k yearly Auto-Apply 8d ago
Health Services Coordinator (LVN/LPN)
MBK Real Estate 4.2
Service coordinator job in Colorado Springs, CO
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Our stunning Palisades at Broadmoor Park community in Colorado Springs, CO, is hiring a Health ServicesCoordinator (LVN/LPN) to join our incredible team of Senior Living Warriors!
Shift: Full-Time - 7:00 AM to 5:00 PM - Friday through Monday
Job Summary:
The Health ServicesCoordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health ServicesCoordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure.
Duties & Responsibilities:
Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
Draft initial individualized Service Plans and update as needed.
Review service plans with responsible parties and Executive Director as requested by DHS.
Ensure continuity of the assisted living residents' total care regimen.
Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care.
Perform all assigned duties accurately and timely including required documentation.
Serve as a medication technician, if needed.
Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties.
Check vital signs as directed and look for signs that health is deteriorating or improving.
Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated.
Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.
Education Requirements:
RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal.
Experience Requirements (in years):
2+ years of prior related work experience functioning in a similar healthcare environment.
Required Competencies/Licenses/Certifications:
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state driver's license and valid insurance or reliable method of transportation required.
Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
Must have excellent communication skills including the ability to speak, write and read English.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving and time management skills.
Must maintain a neat and organized work environment to promote safe coordination of resident care.
Physical Demands & Work Environment:
Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Pay Rate: $33.00 to $35.00 per hour
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
-Paid sick leave under the Colorado Healthy Families and Workplaces Act
Application Review: Applications will be reviewed on a rolling basis until the position is filled.
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
$33-35 hourly Auto-Apply 14d ago
SERVICE COORDINATOR
Cheyenne Village 4.2
Service coordinator job in Colorado Springs, CO
Job Description
Coordinates and develops service and support plans that promote full participation in community life and meets the needs of each individual with intellectual and developmental disabilities. Insures that all programs meet the regulatory guidelines and time lines. Monitors and revises individual plans in an ongoing and flexible manner to ensure supports -and activities result in meaningful outcomes and continual success. Maintains records in compliance with the Healthcare Policy and Finance and Colorado Department of Health rules and regulations.
ESSENTIAL JOB FUNCTIONS:
Develops, implements and amends as necessary all Individual Service and Support Plan's (ISSP) for our clients. Develops ISSP's within 30 days of the Individual Plan (IP) start date for approval. New ISSP(s)/Behavioral ISSP(s) are implemented at the time of the IP start date.
Initiates the annual assessment process 120 days prior to the IP end date. Completes and submits all residential assessments to The Resource Exchange (TRE) within 2 weeks of the annual staffing.
Coordinates and completes annual assessments with feedback from the individual, family, guardian, residential staff and other members of the Inter Disciplinary Team. Assessments evaluate the individual's needs, strengths, interests and challenges to maintain accuracy with the Service Plan and state funding. Historical data and assessments are reviewed and incorporated as needed. Establishes priority areas of need for each person to develop individualized skill acquisition plans.
Meets with and follows direction of Team Leader for proper development and implementation of behavior intervention objectives.
Completes monthly and quarterly reviews of programs and placements. Prepares analyses and data and makes recommendations regarding effectiveness of service for program revisions.
Prepares Prior Authorization Requests to be submitted to TRE based on the need for services and in collaboration with the Team Leader, and SCC program and Nursing departments.
Submits all statistical data for reviews and consultations, i.e. TRE, Human Resource Committee and psychiatric providers, including presentation to these individuals and committees may be required.
Provides training to providers in regards to ISSP's on a regular basis. Trains new employees and host home providers within 14 days of employment and all teams every time changes are made to the plans.
Maintains monthly contact with individual to obtain feedback on programming status and any services changes.
Identifies and utilizes community resources (creative choices) to meet each person's needs.
Advocates for and empowers people to freely exercise their rights.
Attends residential team meetings regularly.
Ensures that approved Service Plans matches with services requested and agreed upon during annual meetings.
Receives funding information for individuals and uses information to design service.
Maintains complete and accurate program records and files.
Maintains quarterly contact with other providing service agencies.
Represents area of expertise in surveys.
Acts as agency representative at staffing, agency and interagency meetings as needed.
Intervene, as necessary, to assist individuals at processing real life situations and making informed choices.
Performs all other job duties as assigned.
QUALIFICATIONS:
Demonstrates ethical and respectful interactions; works with integrity and respects diversity.
Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Follows policies and procedures; supports organization's mission and goals in appearance and interactions; and committed to attention to detail.
Accurate work is a priority, strives to eliminate errors, and seeks opportunities to improve processes. Demonstrates accuracy, thoroughness, and monitors own work to ensure quality.
Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Meets productivity standards; completes work in a timely manner; strives to increase productivity.
Must be able to operate a motor vehicle as part of your job duties as assigned & maintain a valid drivers license. Most Cheyenne Village jobs require driving as part of their daily job duties. This requires maintaining a driving record acceptable to the State of Colorado, Cheyenne Village, Inc., and its insurance carrier's requirements.
Maintain current CPR, First Aid, certifications. We will provide the certification classes free if you do not have them.
Normal office environment. During site visits, will be in home settings with one or two individuals receiving services. Environment may become hectic and noisy. Flexibility and ability to change priorities a must.
PHYSICAL DEMANDS:
Normal demands of office and home setting. Must be able to lift 10-15lbs on occasion.
STATUS: Non-Exempt
PAY TYPE: Hourly
EDUCATION/EXPERIENCE/REQUIREMENTS:
Bachelor's degree in Human Services field preferred or equivalent in experience. One year's experience in counseling, program development/implementation or behavior modification. One year's experience with persons who have a developmental disability or mental health diagnosis. Working knowledge of Microsoft Office applications and e-mail. Maintains criminal and driving checks acceptable with State of Colorado, insurance carrier and Cheyenne Village, Inc. requirements. Equivalent combination of education and experience may be considered.
$43k-54k yearly est. 1d ago
Dining Services Coordinator
Brookdale 4.0
Service coordinator job in Colorado Springs, CO
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Dining ServiceCoordinator at Brookdale
Our Dining ServiceCoordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services.
Brookdale is an equal opportunity employer and a drug-free workplace.
Have a passion for food and serving seniors? Then being a dining servicescoordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.
$33k-44k yearly est. Auto-Apply 9d ago
SW Orlando Student Staff
Young Life 4.0
Service coordinator job in Colorado Springs, CO
If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally.
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Because of Young Life's exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation,
Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.
Job Specific Working Conditions:
--
Student Staff IISummary:
Through both training and direct field ministry experience, learn how to participate in effective Young Life ministry.
Ministry Functions:
Spiritual Development - “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships.
Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God's Word.
Seek and maintain relationships and disciplines, in the context of active participation in a church community.
Actively participate in the spiritual life of the Young Life community.
Lead teams and individuals in spiritual development.
Leadership Development - “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting.
Meet with your volunteer leaders and area leadership on a regular basis.
Learn to recruit and train new leaders to build a leadership team that reflects the community.
Model excellence in contact work, club, Campaigners and camping to other leaders.
Attend and be involved with area leadership as assigned.
Resource Development - “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team.
Raise financial support as directed and maintain good donor care practices.
Communicate ministry updates and progress to personal donor partners.
Assist with camp fundraisers and attend occasional committee and adult functions as assigned.
Direct Ministry - “Proclaiming and modeling” includes contact work, club, Campaigners and camp.
Actively engage in all three levels of contact work.
Participate in leadership with a team to conduct a Young Life club and Campaigners/discipleship ministry with excellence.
Participate on a team to implement a summer and school-season camping strategy for a ministry.
Potentially serve on summer staff or assigned staff at a Young Life property with input and direction from the area director.
Ministry Support - “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan.
Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management.
Learn to set yearly ministry and personal goals and objectives; review them on a regular basis.
Assist in the office administration when necessary and assigned.
Complete expense reports as necessary in a clear and timely fashion.
Perform other duties as assigned and congruent with gifts, experience and area needs.
Training:
Missionwide Training
None is required or recommended.
Regional Training
There is no missionwide regional-level training curriculum.
At the regional director's prerogative, certain regional training events may be required.
Area Training
Work through job assignments under the supervision of the area director or assigned mentor (assignments may be adapted to fit individual needs and the area situation)
Receive individualized training supervised by the area director designed to develop personal spiritual maturity and enhance personal character.
Give particular focus to an individualized program to learn and gain competency in ministry skills (i.e. The 5 C's).
Become familiar with area strategy and ministry health as assigned by the area director.
Receive introduction to personal fund-raising principles, including familiarity with Basic Elements for Part-Time Staff
Take advantage of Young Life discipleship experiences (e.g. summer staff, discipleship focus, adventure camping).
Education:
Pursuing a college degree.
Qualifications Required For The Job:
Proven relational skills with both kids and adults.
Demonstrated verbal and written communication skills.
Ability to maintain confidentiality.
$37k-46k yearly est. Auto-Apply 60d+ ago
Children's Waiver Coordinator
The Resource Exchange 4.3
Service coordinator job in Colorado Springs, CO
Join a Winning Team Supporting Children and Families through Colorado's Waiver Programs! The Resource Exchange (TRE) At TRE, we don't just provide services - we transform lives. Our work with Children's Waiver Programs is especially impactful, helping young individuals with developmental delays or disabilities access the support they need to thrive at home and in their communities. This commitment to meaningful service has earned us recognition as one of Colorado's Best Workplaces for five consecutive years. But don't just take our word for it:
“The work we do with families through the waivers is life-changing. I feel proud to be part of a team that truly listens, advocates, and empowers.”
- Current TRE Staff Member, November 2024
Why TRE is the Place for You:
• Make an Impact with Children's Waivers: Help children and their families access essential services through waivers like the Family Support, Children's Extensive Support (CES), and Children with Life-Limiting Illness Waivers. You'll make a lasting difference in their daily lives and futures.
• Empower Families: Partner directly with caregivers, medical teams, and schools to ensure every child receives person-centered, family-driven care.
• Build Inclusive Communities: Work with purpose to strengthen inclusion and access in El Paso, Pueblo, Teller, and Park counties.
• Thrive in a Positive Work Culture: TRE is consistently recognized for its supportive, collaborative, and mission-driven work environment.
Who We Are:
At The Resource Exchange, our 400+ dedicated professionals support more than 12,000 individuals - with a special focus on children, youth, and families navigating Colorado's developmental and long-term support systems. Our Children's Waiver teams are passionate about providing holistic, flexible, and culturally responsive care coordination that meets families where they are.
What We Offer:
• Comprehensive Benefits: Health, dental, vision, Lifestyle Spending Account, and even pet insurance.
• Real Flexibility: Adaptable schedules to support a healthy work-life balance.
• Half-Day Fridays: Start your weekend early, every week.
• Generous Time Off: PTO, paid holidays, and your birthday off.
• Public Student Loan Forgiveness: We're a qualifying employer.
• Volunteer Hours: Get paid to give back to your community.
• Growth & Development: Advance your career through leadership training and cross-functional collaboration.
Come Make a Difference.
When you join TRE, you're joining a team that believes in the potential of every child and the strength of every family. If you're passionate about service, advocacy, and helping others thrive - we want to hear from you.
Apply today and help shape a better future through Children's Waivers.
Qualifications
THE RESOURCE EXCHANGE
Position Title: Children's Waiver Coordinator (CMA)
Department: Child and Family Services / CMA
Reports to: Children's Waiver Supervisor
FLSA: Non-exempt
Supervisor Responsibilities: N/A
Starting Range: $22.32 - $23.18 hourly (Rates reflect FY24-25 and are subject to change. Contact ********** to confirm current rates.)
Benefits Offered: Health, dental, vision, employer-paid life and short-term disability, voluntary life, long-term disability, 401K with employer contributions, pet insurance, additional supplemental insurance options, flexible work environment, training and growth opportunities, workgroup participation, public student loan forgiveness eligibility, mileage reimbursement, and more.
General Description:
The Children's Waiver Coordinator provides essential case management to children and families enrolled in Colorado Medicaid Waiver programs through the Department of Health Care Policy and Financing (HCPF). This includes:
Children with Complex Health Needs (CwCHN) Waiver: For children with significant medical needs who are at risk of institutional care. (Previously known as CHCBS and CLLI)
Children's Habilitation Residential Program (CHRP) Waiver: For children and youth with intellectual or developmental disabilities requiring out-of-home placement and children with severe emotional disturbance; children and youth with intellectual disability, developmental delays, or Severe Emotional Disturbance.
Children's Extensive Support (CES) Waiver: For children with intensive behavioral or medical needs requiring 24/7 supervision.
The Children's Waiver Coordinator partners with families, providers, and community organizations to develop person- and family-centered service plans that address each child's unique strengths, goals, and needs. Coordinators help navigate eligibility processes, secure funding and services, and adapt support based on program changes and family circumstances.
Please note: Waiver availability, eligibility criteria, funding, and services may evolve based on state and federal policy. Coordinators must remain informed and flexible, helping families through any transitions or policy changes.
Essential Duties and Responsibilities:
Serve as the primary contact for assigned families, fostering respectful, collaborative, and supportive relationships.
Conduct comprehensive needs assessments and service plan development in compliance with HCPF and TRE standards.
Utilize person-centered planning techniques to create individualized case plans and ensure timely updates and reassessments.
Coordinate with providers, therapists, educators, and medical teams to align services and avoid duplication or gaps in care.
Communicate clearly with families about waiver programs, rights, available supports, and responsibilities.
Stay informed on all HCPF waiver updates, procedures, and policies, providing timely guidance and support during changes.
Monitor utilization of authorized services, ensuring they meet the child's health and safety needs while remaining within regulatory limits.
Attend team meetings, trainings, and statewide webinars to maintain compliance and professional knowledge.
Utilize Predictive Index (PI) tools to understand individual work styles, support team collaboration, and contribute to TRE's culture of self-awareness and development.
Document all contacts, plans, assessments, and actions thoroughly and accurately in electronic databases and state systems.
Conduct in-person visits at homes, schools, and community locations, and maintain flexibility in work location and hours.
Other Duties and Responsibilities:
Provide temporary coverage for absent team members to maintain continuity of services.
Participate in internal workgroups, strategic initiatives, and quality improvement activities.
Engage in career planning, coaching, and personal development using resources such as the Predictive Index and TRE's performance development framework.
Adapt to last-minute changes in state and company policy or case needs with professionalism and agility.
Support TRE's mission and uphold organizational values in all duties and decisions.
Perform other related duties as assigned to promote child and family wellbeing.
Job Qualifications:
Knowledge, Skills, and Abilities:
In-depth knowledge of children's Medicaid waiver programs and long-term services and supports (LTSS).
Excellent communication and interpersonal skills with the ability to work effectively with children, families, and professionals.
High level of cultural competence and emotional intelligence.
Ability to work independently and organize complex tasks under time-sensitive deadlines.
Strong data entry and documentation skills; accuracy and confidentiality required.
Technologically fluent: able to use Microsoft 365, Apple/iOS devices, cloud-based systems, and state-managed electronic databases.
Willingness to take initiative, offer creative problem-solving, and stay committed to person-centered best practices.
Education and Experience Requirements:
Minimum: Bachelor's degree. Equivalent experience with LTSS populations, Medicaid Waivers, or working with children with disabilities or a combination of education and experience may be considered in lieu of degree.
Preferred: Previous experience with Medicaid waivers (CHCBS, CES, CLLI, CHRP), developmental disability services, or pediatric medical case management.
Material and Equipment Directly Used: Computers/tablets, Printers, Copy Machines, Personal Vehicle, Cell phones/telephone, Cloud based systems and software, etc.
Working Environment/Physical Activities: This is a hybrid position, with work locations determined by both client and organizational needs. Work may take place in a variety of settings, including office environments, community locations, private residences, commercial properties, and virtual platforms. The role requires moderate physical activity such as walking, sitting, standing, and lifting up to 20 pounds.
A reliable vehicle, valid Colorado driver's license (unless part of an active military family), and proof of insurance with minimum preferred liability coverage of $100,000/$300,000/$100,000,
This is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job. Therefore, The Resource Exchange reserves the right to amend and/or modify this job description at any time. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements.
$22.3-23.2 hourly Easy Apply 17d ago
Program Advisor
Pikes Peak State College 4.2
Service coordinator job in Colorado Springs, CO
This is a NON-CLASSIFIED employment opportunity. Visit the State of Colorado for Classified employment opportunities. The Program Advisor plays a crucial role in guiding students through educational, career, and transfer decisions, with a special focus on Career & Technical Education (CTE) degrees and certificates. This position supports college-wide student success initiatives and fosters an inclusive environment by providing tailored academic advising and career planning. Advisors will manage a diverse caseload, collaborate with various departments, and contribute to Pikes Peak State College's Strategic Plan with an emphasis on equity and access for all students.
Minimum Qualifications
* Completed Bachelor's degree from a regionally accredited institution.
* Experience providing student advising, academic counseling, or other student support services in a secondary, post-secondary, workforce, or adult education setting.
Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.
Preferred Qualifications
* Completed Master's degree from a regionally accredited institution.
* Bilingual and bi-literate proficiency in English and Spanish, including working vocabulary of higher education terminology in both languages.
* Two years of advising experience in higher education.
* Experience working directly with diverse student populations and an understanding of Pikes Peak State College's mission.
For full consideration, all application materials must be received by 4:00 p.m. on November 21, 2025. Applications accepted until position is filled.
Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been obtained.
Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.
Visa support is not available for this position.
Application Instructions: Application must be submitted online. Incomplete applications may not receive full consideration. A complete application will include:
* Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.
* Resume - Reflect experience, education, knowledge, skills, and abilities.
* Unofficial Transcripts - Unofficial transcripts for all degrees conferred. Official transcripts are required if hired for the position.
* Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.
This position may be eligible for a variety of employee benefits. Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.
Note: Prior submission of application materials will not be considered.
Essential Functions
* Academic Advising Services: Manage a diverse student caseload, offering personalized academic and career advising. Utilize technology and various advising tools to ensure students are informed and supported throughout their academic journey. Collaborate with faculty and staff to address the needs of all students, including underrepresented groups.
* Career Planning and Services: Provide career and employment guidance, ensuring equitable access to resources and opportunities. Engage in outreach to support diverse career clusters and facilitate connections to community resources.
* Marketing, Outreach, and Accountability Projects: Represent the department on committees and participate in initiatives that promote equity and inclusion. Assist in organizing events that are accessible and relevant to a diverse student body.
General Duties, Skills, Knowledge, and Abilities
* Ability to navigate differences effectively and respectfully in the workplace.
* Higher Education Knowledge: Familiarity with student services in higher education, with knowledge of student development and learning theories.
* Teamwork and Independence: Ability to professionally and tactfully interact, communicate, establish rapport, and work collaboratively with a wide variety of constituents, including students, faculty, staff, and community members and organizations. Ability to work independently and follow through on assignments with minimal direction.
* Technology Proficiency: Demonstrated experience with student information systems and customer relationship management systems. Daily proficiency in Microsoft Office applications, including designing, creating, and maintaining forms, reference materials, databases, and training resources.
* Project Management: Aptitude for effectively prioritizing and managing multiple projects, ensuring deadlines are met without compromising quality.
* Location and Hours Flexibility: Willing to work occasional evenings and Saturdays, and work at all PPSC campuses and other locations to accommodate programming needs.
* Customer Service: Ability to provide high-level customer service, in English and Spanish, to individuals and groups in-person, over the phone, via email, and text-message through utilizing excellent communication and organizational skills.
As part of the State of Colorado, PPSC offers a competitive benefits package:
* PERA retirement benefits.
* Medical, Dental, and Vision insurance coverage.
* Life and Disability Coverage.
* Flexible Spending Accounts.
* Paid Holidays.
* Tuition Reimbursement.
* Accrued Annual and Sick Leave.
* Some positions may qualify for Public Service Loan Forgiveness Program.
This job description reflects Pikes Peak State College's best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.
EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.
$51k-58k yearly est. 60d+ ago
Community Liaison
Valley Hope Association 4.2
Service coordinator job in Parker, CO
Job Description
COMMUNITY LIAISON:
We have an exciting opportunity for an experienced healthcare marketing professional to join our team and support our Colorado market in this key role of Community Liaison.
Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Valley Hope restores lives affected by addiction and supports lifelong recovery.
Valley Hope of Parker, located just outside of Denver, has been serving the people of Colorado with residential drug and alcohol addiction treatment services since 1989.
At Valley Hope of Parker, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.
EDUCATION & EXPERIENCE:
Required:
Bachelor's degree in a business-related field, public relations, marketing or equivalent work experience.
Two (2) years' experience with customer service, project planning/management, community outreach, or sales and networking with healthcare referral sources.
Experience developing marketing strategies and programs including referral development, intake, tracking advertising, public relations and guest relations.
Valid and unrestricted driver's license.
Preferred:
Experience working in SUD/Behavioral Health
COMPENSTATION:
Starting salary ranges from $70,000 - $85,000/yr based on education and experience
BENEFITS:
Affordable health, dental, and vision insurance
Tuition Assistance
Student Loan Repayment
Public Student Loan Forgiveness (PSLF) Eligible Employer
8 Paid Holidays (Including 1 Personal Holiday)
PTO - Up to 30 Days per year based on years of service
Paid Parental Leave
401(k) Retirement Plan with employer match
Health Saving and Flexible Spending Accounts
Employee Assistance Program
And much more!
JOB SUMMARY:
Develops strategies to maximize admissions including daily contact with potential referral sources including but not limited to hospitals, physicians, SUD specialists, community organizations and care managers, legal/judicial agencies and professionals.
Builds and maintains strategic relationships with new and existing referral sources, including hospitals, physicians, substance use disorder specialists, community organizations, care managers, and legal/judicial professionals-to generate client referrals, promote awareness of treatment services, and strengthen the organization's presence and reputation within the community.
Actively promotes and educates referral sources, potential patients, families, and community members on Valley Hope's programs and services, providing up-to-date information and serving as a knowledgeable resource on addiction treatment options and industry developments.
Maintain “account manager” responsibilities with active referents.
Maintains good working relationships with and between the Marketing Department, referral sources, and other departments including Administration, Patient Access, Clinical Services and Medical Staff.
Gives close attention to follow-up with referral sources (actual and potential) including phone, e-mails, faxes, face to face appointments.
Serves as a liaison between Valley Hope and community stakeholders to represent the organization and build brand awareness. Represents Valley Hope at trade shows, conferences and events.
Establish weekly contacts with host hospitals, medical staff and draw market potential.
Conducts required scheduled appointments per day and feel comfortable with cold calling and overcoming obstacles.
Responsible for creating and working from a strategic plan, planning and attending programs and events, assisting the Director in positioning the facility's products and services favorably in the healthcare market.
Coordinates potential admissions with appropriate staff.
Gathers and maintains up-to-date market intelligence-including competitor activities, pricing, census trends, and service offerings-while demonstrating strong business acumen, budget awareness, and strategic insight to support referral development and outreach efforts.
Handle potential referral source complaints and concerns by overcoming obstacles and completing a referral sources satisfaction survey and report back to facility administration.
Collaborate with the Director of Business Development, leadership at Valley Hope's residential and outpatient facilities, to identify new clients and strengthen relationships with the current stakeholders.
Assists in creating and implementing a comprehensive Valley Hope business development plan for the assigned area. Complete weekly and monthly activity reports.
Assist with special projects and other duties as delegated per Supervisor.
Maintains a current working knowledge of trends within substance abuse treatment industry and with State and Federal regulatory requirements and guidelines.
WORK ENVIRONMENT:
This position will require frequent travel (estimated up to 80% of the time) within the assigned geographic area to meet with clients.
Position will require some work outside of traditional office hours to attend meetings, meet with stakeholders, etc., as needed.
#ZR
$70k-85k yearly 5d ago
Community Liaison - Hospice
Brightspring Health Services
Service coordinator job in Colorado Springs, CO
Our Company
Abode Hospice of Colorado
Coverage area: Colorado Springs, CO
Schedule: Monday - Friday 8:00 - 5:00
Are you passionate about connecting people to compassionate care? Abode Hospice of Colorado is seeking a Community Liaison in Colorado Springs, CO that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
Grow your career in healthcare sales and outreach
Make a real impact by connecting people to compassionate end-of-life care
Engage with the community through events and networking
Gain specialized knowledge in hospice care and related conditions
Enjoy a dynamic, goal-driven role with autonomy and flexibility
Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
Visit hospitals, clinics, and senior care facilities to promote our hospice services
Build strong, ongoing relationships with doctors, nurses, and referral partners
Attend community events to raise awareness and represent our brand
Track and manage outreach activity in our system (CRM)
Use market insights to plan and improve outreach efforts
Educate families and professionals on hospice benefits and how we can help
Work with our care team to ensure smooth patient referrals and quality care
Stay current on hospice care through training and self-learning
Complete reports, documentation, and other admin tasks on time
Follow all healthcare rules and regulations
Benefits and Perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k) with company match
Generous PTO
Mileage reimbursement
Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
*Benefits may vary by employment status
Qualifications
2+ years health care marketing experience
Current and valid state driver's license
Proof of auto insurance
Strong interpersonal and communication skills
Computer literacy and knowledge of relevant healthcare and administrative software
Excellent analytical and problem-solving skills
Organizational and time management skills
Ability to work independently
Ability to work closely and professionally with others at all levels of the organization and communities that we serve
Demonstrates the highest degree of customer service and professionalism
About our Line of Business At Abode Hospice of Colorado, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Abode Hospice of Colorado, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have experts in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit abodehospice.com. Follow us on Facebook and LinkedIn.
Salary Range USD $75,000.00 - $85,000.00 / Year
$75k-85k yearly Auto-Apply 20d ago
Health Coordinator
Maximus 4.3
Service coordinator job in Colorado Springs, CO
Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
Non London - £25,000 to £28,000
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Key Contacts & Relationships:
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported.
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Healthcare settings including GP Practices / Primary Care Networks
Qualifications and Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,000.00
Maximum Salary
£
28,000.00
$36k-50k yearly est. 6d ago
Admissions Representative
Humane Society Pikes Peak Region 4.0
Service coordinator job in Colorado Springs, CO
Looking to make a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion.
Job Summary
The Admissions Representative provides positive, empathetic, and exemplary customer service to patrons and community partners in an efficient manner, including the intake of stray, owned, or deceased animals or those requiring temporary housing by HSPPR; assisting pet owners with lost pets, animal identification, and reunification; working cohesively with coworkers, other departments, and volunteers; and assisting the public in a professional manner. The Admissions Representative ensures an environment of compassionate and respectful animal and people care in accordance with HSPPR's mission, values, goals, and management philosophy.
Daily Customer Service
Adheres to high-quality standards of customer service and performance is consistent with protocols, including but not limited to, demonstrating empathetic care and services for customers in various emotional states; communicating with members of the public through various channels; interacting with patrons to address their concerns, answer their questions, and assist with their needs; acting as a liaison, provide appropriate alternate options, additional resources or service information; assisting community partners with animal receiving and/or disposition issues; resolving any emerging problems with accuracy and efficiency; ensuring customer satisfaction and providing professional customer support; public education on animal shelter dynamics, animal overpopulation, adoption criteria, and euthanasia.
Triage incoming animals and customers to determine what level of services, including veterinary medical services or humane euthanasia, they require and assist with alternate resources or process necessary HSPPR services accordingly.
Perform intakes of stray, owned, or deceased animals (domestic or wild/feral), including but not limited to dogs, cats, birds, reptiles, and small mammals, as well as animal reclaims; Trap-Neuter-Return (TNR) services; animal licenses.
Process owner-requested euthanasia requests as well as proper care and disposal of deceased animals.
Administer intake vaccines for dogs and cats, in accordance with shelter protocols.
Manage service transactions with customers; collect payments cash, credit, or debit cards; issue receipts, refunds, or change; solicit donations; report any errors or discrepancies.
Maintain appropriate data entry and recordkeeping, including new animal intake appointments; lost and found animal reports; kennel locations; current intake status of animals; customer interactions, transactions, comments and complaints; bite reports.
Demonstrates safety protocols for volunteers to ensure consistent humane treatment and handling of animals.
Relationships
Works directly with the Population, Behavior, Veterinary Services, and Animal Law Enforcement teams, to determine appropriate behavior and medical candidates for adoption at the time of intake.
Cultivates and maintains relations with peers and volunteers.
Supports staff and volunteers; provide quality service to clients, volunteers, and employees, recognizing their individual contributions to the success of our organization.
Communication
Communicates issues and concerns to the Admissions Supervisors or Admissions Manager.
Communicates effectively with staff and volunteers so pertinent parties are informed of animal care issues/information.
Documents staff and volunteer complaints. Handles complaints and/or concerns with professionalism and good judgment. Involves Admissions Manager as necessary.
Communicates with and provides regular feedback and/or coaching to volunteers in a professional and timely
Informs Admissions Manager of developments that may affect HSPPR or the department including department progress, media exposure, public image, client concerns, and personnel issues.
Fiscal Responsibility
Properly maintains equipment used
Restocks all supply items daily. Reports needs for ordering, maintenance, and inventory of supplies and equipment.
Plans and organizes in anticipation of future needs.
Other
Commitment to the mission, values, goals, and success of HSPPR.
Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and/or policies.
Performs all other duties as assigned
Supervisory Duties
None
Physical Demands
Regularly sits at computer station, often in a shared office environment.
The employee must regularly lift and/or move 25 or more pounds of moving weight and occasionally lift and/or move up to 40 or more pounds of moving weight.
Occasionally required to climb or balance, stoop, kneel, crouch, crawl, and smell.
Regularly required to sit, reach with hands and arms, talk, hear, and is frequently required to stand and may be expected to be on feet for extended periods of time.
Must be able to use both hands and arms to grip, pull and push utilizing safety equipment such as, but not limited to, catch poles, snappy snares, leashes, ropes, muzzles.
Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception.
Must handle various animals of various sizes, including aggressive animals.
Exposed to zoonotic diseases.
Regularly exposed to noise and potential exposure to hazardous weather conditions.
Potential exposure to cleaning supplies and/or other substances containing toxic or caustic chemicals.
Schedule Requirements
Tues, Wed, Thurs & Sun. Schedule may vary to include regular weekend
work, late afternoons, and holidays as needed.
Education/Experience Necessary
Minimum of one (1) year paid or unpaid experience working with animals in a kennel, shelter, doggie daycare, grooming facility, pet store, farm, veterinary hospital, or equivalent.
Advanced training and/or instruction in field of customer service is preferred.
Good working knowledge of animal breeds, nutrition, general care and behavior related Professional animal handling experience and experience using Chameleon software program is a plus.
Experience in de-escalating conflicts is required.
Ability to communicate effectively both orally and in writing is essential.
Ability to effectively read, write, interpret, communicate, perform basic problem solving, and perform basic math as commonly expected from completion of a High School Diploma or equivalent education.
**Application Deadline: Friday, January 30th, or until position is filled.**
Benefits include:
Health Insurance ~~ 401K with employer matching up to 4% of salary ~~ Dental and vision* Insurances ~~ Supplemental Group Insurance* ~~ Short and long term disability Insurance ~~ Paid time off ~~ Holidays ~~ Direct Deposit ~~ Personal Pet Perks
(*) Employee pays the full premium
The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer. To learn more about this program, go to ******************************
The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community.
Core Values Statements-
Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.
As a condition of employment with HSPPR, you will be required to authorize HSPPR and ProScreening to conduct a background check before confirming an employment start date. The background check will include a criminal investigation, verification of citizenship/immigration status, and a motor vehicle record. By applying for this position, you acknowledge and agree that any offers of employment will be contingent upon completion of the background check to the satisfaction of HSPPR.
In consideration of any offers of employment made as a result of your interest in this position, by applying for this position, you hereby waive any and all claims that you may have against HSPPR for invasion of privacy in respect to drug testing and background checks as listed above.
$32k-36k yearly est. 11d ago
Community Outreach Liaison -Business Development
Odyssey Behavioral Group
Service coordinator job in Colorado Springs, CO
Why You Will Love Working With Us!
At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple Outpatient locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.
Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team and our team is committed to our clients!
We are excited to expand our network with the opening of Pasadena Villa Outpatient - Colorado in Colorado Springs, CO. The center offers convenient access just off Interstate 25, with excellent visibility and accessibility for clients and staff. Nestled near the foothills of the Rocky Mountains, the area provides a vibrant mix of natural beauty and urban amenities, with proximity to the U.S. Air Force Academy, University of ColoradoColorado Springs, and the city's thriving medical and business districts.
Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below.
Join our team! Be part of our amazing vision of changing lives empowering each client's inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day!
What We Offer
Collaborative environment dedicated to clinical excellence
Multiple Career Development Pathways
Company Supported Continuing Education & Certification
Multiple Health Plan Design Options Available
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Generous Team Member Referral Program
Parental Leave
Position Summary
The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility.
Essential Responsibilities
Exemplifies our 5 Star Service to clients, team members, referents, and families.
Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility's presence in the local market.
Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated.
Schedules and conducts tours with referral sources, clients, and families.
Communicates various levels of care to potential clients, families, and referral sources.
Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the client's individual needs and circumstances.
Obtains necessary information to quickly determine viability of potential admission,
Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options,
Empathically but prescriptively leading callers to the next step of deciding on admission,
Determines the clinical and financial viability of potential admissions,
Articulates the value and fit of facility programming to each potential client's circumstances and needs.
Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.
Offers a high level of customer service and communication to referral sources, clients, and families.
Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators.
Coordinates with the business office and Utilization Review to determine financing options for potential clients.
Qualifications
Education and Experience:
Position requires a bachelor's degree, master's degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience.
For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
Pasadena Villa Colorado, LLC dba Pasadena Villa Outpatient -
Colorado Springs provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment.
Pasadena Villa Colorado, LLC dba Pasadena Villa Outpatient -Colorado Springs
reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”
ISJPOP
$32k-44k yearly est. 3d ago
Prevention Services Coordinator
Colorado Health Network 3.8
Service coordinator job in Pueblo, CO
Prevention ServicesCoordinator Classification: Non-Exempt - Full Time Reports to: Prevention Services Manager Salary Rate: Level 1 (Entry level up to 2 years of direct experience): $19.93 per hour Level II (3+ years of direct experience): $21.72 per hour
Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.
About Us
At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.
Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.
Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you!
________________________________________
Why Work at CHN?
As a full-time employee, you will enjoy a competitive benefits package, which includes:
* Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
* Employee only share of health insurance premium is 100% paid for by CHN
* Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
* Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
* Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
* Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP
* STD, LTD and Basic Life 100% paid for by CHN.
* Eligible for Federal Loan Forgiveness Program
Position Summary:
* Facilitation of HIV/HCV/STI testing and risk reduction counseling services
* Collaborative advancement of harm reduction education, overdose prevention, and syringe access program
* Coordination and implementation of community outreach and education
* Effective support of integrated linkage to care services through collaboration with other programs, such as
PrEP/PEP navigation, HCV Treatment, Behavioral Health, and HIV Case Management
The Prevention Servicescoordinator involves a comprehensive range of responsibilities. This includes cultivating
services that are respectful, trauma-informed, culturally competent, and non-judgmental, with a focus on enforcing
boundaries and crisis intervention. The role encompasses providing trauma-informed, non-clinical testing for
HIV/STIs/HCV, along with client-centered counseling, and maintaining an up-to-date understanding of prevention
issues and trends in these areas. The coordinator is instrumental in developing and maintaining community
partnerships, ensuring effective linkage to care, and completing required disease reporting for public health
departments. Additionally, they actively contribute to Syringe Access Program services, offering assistance to
program participants for harm reduction, supply access, naloxone administration, overdose response training, and
drug testing education. Data management responsibilities include gathering participant data for grant reporting,
conducting ongoing data entry for testing and syringe access programs, and engaging in collaborative efforts to
streamline statewide approaches to harm reduction and sexual health services. The role extends to community
outreach and education, involving collaboration in creating and disseminating content through various channels,
delivering evidence-based educational presentations to diverse audiences, and participating in community meetings
to facilitate referrals and resource knowledge. Training is a key aspect, with a commitment to completing required
trainings and aiding in intern/volunteer recruitment, training, and support in relevant areas. The position also entails
additional duties such as regional travel, assistance in supply shipment receiving and organization, overall office
coverage support, and participation in departmental and agency retreats and meetings, with a flexibility to work days,
evenings, and weekends as needed.
Service Area:
Primarily Colorado Springs, with occasional work/travel across the state (Pueblo, Crowley, Prowers, Bent,
Otero, Baca, Las Animas, Huerfano, Kiowa, Costilla, Alamosa, Conejos, Rio Grande, Saguache, and Mineral ,
Chaffee, Custer, counties)
COVID-19 Information: It is an essential function and business necessity of the job that all employees are
vaccinated and that all new hires will be required to be vaccinated within four weeks of hire. CHN requires proof of
vaccination as this is a business necessity of the job. CHN will discuss reasonable exemptions for medical and
religious purposes. If CHN considers making an offer of employment, CHN will inquire about vaccination status at that
time, including whether the new hire currently has COVID-19 or has COVID-19 symptoms.
Essential Job Functions:
* Cultivate respectful, trauma-informed, culturally competent, non-judgmental services, including enforcement
of boundaries and crisis intervention
* Provide trauma informed, non-clinical testing for HIV/STIs/HCV including client centered counseling
o Maintain current understanding of HIV/HCV/STI prevention issues and trends
o Assist in developing and maintaining community partnerships to support effective linkage to care
o Complete required disease reporting for public health departments
* Collaboratively carry out Syringe Access Program services
o Assist program participants in accessing appropriate supplies for reduction of harms, including
safer use counseling, naloxone administration and overdose response training, drug testing
education, maintenance of supply stock
o Work with participants to gather basic data requirements for grant reporting and provide any
referrals or education when engaging with participants
* Complete ongoing data entry for testing and syringe access programs
* Engage with internal workgroups to streamline statewide approaches to harm reduction and sexual health
services
* Participate in development of new and evolving programming within Prevention Services for the southeast
region including but not limited to expansion of services to the southeast, development of community-based
outreach e.g. mobile syringe access and pop-up testing events, and programming proposals for future
funding opportunities
Community Outreach & Education for Harm Reduction and Sexual Health:
* Collaborate to create and post content to social media and other marketing and educational materials
* Develop and deliver evidence-based educational presentations; audiences may include people who use
drugs (PWUD), law enforcement, social workers, government entities, students, healthcare/treatment
providers, etc.
* Participate in community meetings/groups to facilitate effective referrals and resource knowledge
Training
* Complete required trainings to maintain best practices around harm reduction, sexual health, trauma
informed care, crisis intervention, and stigma-reduction; participate in additional training when offered
* Aid with intern/volunteer recruitment, training and support in the areas of sexual health, overdose
prevention, outreach, syringe access, and other prevention services
Additional Duties:
* Travel throughout service region
* Assist in supply shipment receiving and organization of large amounts of backstock supplies
* Support overall office coverage
* Participate in departmental and agency retreats and meetings
* Work days and evenings as needed, some evenings and weekends required.
* Must have current and valid Colorado driver's license; must be able to pass driving record check per CHN insurance requirements.
* Must be able to be insured by CHN driving and liability insurance companies.
* Must have personal insurance on own vehicle if driving on behalf of CHN.
* Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
* Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.
This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.
$19.9-21.7 hourly 49d ago
Intake Coordinator- Lead
Banyan Brand 4.7
Service coordinator job in Castle Rock, CO
Banyan Treatment Centers is seeking a organized and customer-service-driven Intake Coordinator to support admissions operations within our Behavioral Health Support (BHS) team. This onsite, per-diem role plays a critical part in coordinating intake workflows, managing documentation, and serving as a professional and compassionate point of contact for clients, families, and referral partners.
The Intake Coordinator supports admissions flow, maintains accurate and compliant records, and helps ensure a smooth, welcoming transition into care while upholding Joint Commission standards and organizational expectations.
Position Details
Reporting To: Executive Director
Department: Intake / Behavioral Health Support
Schedule: Full time, Tuesday - Saturday 10am - 7pm
Location: Castle Rock, CO
Compensation: 23- 25 hourly
Application Deadline: February 25, 2026
Key Responsibilities
Intake Coordination & Admissions Support
Monitor Salesforce for new inquiries and pending admissions requiring onsite intake support.
Support lead progression through timely follow-up, intake assistance, and accurate documentation. Convert leads to admissions in Salesforce as directed and in coordination with the Admissions team.
Communicate effectively with referral sources, utilization reviewers, and case managers to support admissions workflows.
Administrative & Systems Management
Create and maintain potential admission files in the Kipu electronic medical record (EMR).
Upload, organize, and track required intake documentation, including verification of benefits (VOB), pre-admission screenings, demographic and insurance information, and referral source details.
Assist in obtaining all required consents, identification, and financial documentation prior to admission.
Maintain accurate, complete, and compliant records in accordance with Joint Commission and organizational standards.
Maintain and update onsite intake tracking tools (e.g., whiteboards or electronic logs) with travel details, projected bed availability, client summaries, and contact information.
Customer Service & Client Experience
Serve as an onsite point of contact for clients, families, visitors, and referral partners.
Communicate intake steps and expectations clearly using trauma-informed, client-centered communication.
Address questions, concerns, and objections with professionalism, empathy, and solution-focused responses.
Maintain confidentiality and professionalism in all interactions.
Coordination, Collaboration & Support
Assist with intake calls and screenings as needed.
Coordinate client travel logistics in collaboration with Behavioral Health Technician (BHT) supervisors.
Work closely with Behavioral Health Support, Admissions, Clinical, and Facility teams to ensure smooth, compliant transitions into care.
Maintain required competencies related to intake processes, documentation standards, and client assessments.
Qualifications
Associate's degree and/or equivalent relevant experience.
One (1) to two (2) years of experience in behavioral health, substance use treatment, healthcare coordination, or healthcare-based customer service preferred.
Current CPR certification (required).
Strong administrative, organizational, and time-management skills.
Excellent verbal and written communication skills with the ability to build rapport quickly.
Experience with customer service, intake coordination, or sales support functions.
Working knowledge of confidentiality laws, accreditation requirements, and Joint Commission standards.
Strong attention to detail with a focus on documentation accuracy and compliance.
Ability to analyze information, follow procedures, and support quality improvement efforts.
Experience with Kipu EMR and/or Salesforce systems, preferred.
Prior experience supporting intake or admissions operations in a behavioral health setting, preferred.
Why Join Banyan Treatment Centers?
Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As an Intake Coordinator you will:
Join a mission-driven organization with nationwide reach and a strong commitment to ethical, compliant care.
Serve as a key onsite support in the intake process, helping clients and families navigate their first steps into treatment with clarity, compassion, and professionalism.
Play an essential role in supporting admissions flow through accurate documentation, timely follow-up, and adherence to accreditation standards.
Collaborate closely with Behavioral Health Support, Admissions, Clinical, and Facility teams in a fast-paced, team-oriented environment.
Make a direct impact on access to care by delivering exceptional customer service while supporting survey readiness and quality standards.
Apply Now
If you are detail-oriented, customer-service driven, and passionate about supporting access to quality behavioral health care, we encourage you to apply. Join Banyan Treatment Centers and be part of a mission-driven team making a meaningful impact every day.
EOE
$32k-42k yearly est. 7d ago
Hospice LMSW - Volunteer Coordinator - Part time
Enhabit Home Health & Hospice
Service coordinator job in Pueblo, CO
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Administer social services to patients requiring intermittent professional services and teach the patient, family,
and other members of the health care team. Perform services in accordance with the physician's orders and
the established plan of care (POC).
Qualifications
Education and experience, essential
Must have a masters degree from a school of social work accredited by the council on social work education.
Must be certified or licensed in the state where they currently practice.
Must have at least one year of social work experience in a health care setting.
Must have basic demonstrated technology skills, including operation of a mobile device.
Describe any specific technology hardware or software experience REQUIRED to complete the tasks of this job.
Education and experience, preferred
Medicare home health or hospice experience is preferred.
Education and experience, state specific
ALABAMA - A BSW can work under an MSW; MSW is preferred.
ALASKA - A BSW can work under an MSW; MSW is preferred.
ARIZONA - A licensed BSW must work under a licensed MSW; LMSW is preferred.
ARKANSAS - Must be an LMSW, at minimum.
COLORADO - Must be a masters level LSW.
CONNECTICUT - Must be an MSW.
DELAWARE - Must be an LMSW. A BSW can work under an MSW; LMSW is preferred.
FLORIDA - No state liensure is required, certification only. Must provide masters degree transcript.
GEORGIA - Must be an LMSW, at minimum.
IDAHO - A BSW can work under an MSW; MSW is preferred.
ILLINOIS - A BSW can work under an MSW; MSW is preferred.
INDIANA - A BSW can work under an MSW; MSW is preferred.
KANSAS - An LBSW must work under a LMSW; LMSW is preferred.
KENTUCKY - An LBSW must work under a LMSW; LMSW is preferred.
LOUISIANA - Must be an LMSW.
MARYLAND - An LBSW must work under a licensed clinical social worker; a masters level LCSW is preferred.
MASSACHUSETTS - An LSW can work under a LCSW; LCSW is preferred.
MISSISSIPPI - A BSW can work under an MSW; MSW is preferred.
MISSOURI - State licensure is not required. A BSW can work under an MSW; MSW is preferred.
MONTANA - A BSW can work under an MSW; MSW is preferred.
NORTH CAROLINA - A CSW can work under a CMSW; CMSW is preferred.
NEW MEXICO - An LBSW can work under an LMSW; LMSW is preferred.
NEVADA - An LSW can work under an LMSW; LMSW is preferred.
OHIO - A BSW can work under an MSW; MSW is preferred.
OKLAHOMA - A masters degree is required. Must be a LSW or LMSW.
OREGON - A registered BSW can work under an LMSW; LMSW is preferred.
PENNSYLVANIA - A masters degree is required. Must be an LSW.
RHODE ISLAND - An LBSW can work under an LMSW; LMSW is preferred.
SOUTH CAROLINA - Must be an LMSW, at minimum.
TENNESSEE - Must be an MSW.
TEXAS - An LBSW can work under an LMSW; LMSW is preferred.
UTAH - A social service worker can work under a CSW; CSW is preferred.
VIRGINIA - An LSW can work under an LCSW; LCSW is preferred.
WASHINGTON - A BSW can work under an MSW; MSW is preferred.
WYOMING - A CSW can work under an CMSW; CMSW is preferred.
Requirements:
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
Must possess CPR certification
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$27k-42k yearly est. Auto-Apply 60d+ ago
Community Liaison
Valley Hope 4.2
Service coordinator job in Parker, CO
We have an exciting opportunity for an experienced healthcare marketing professional to join our team and support our Colorado market in this key role of Community Liaison.
Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Valley Hope restores lives affected by addiction and supports lifelong recovery.
Valley Hope of Parker, located just outside of Denver, has been serving the people of Colorado with residential drug and alcohol addiction treatment services since 1989.
At Valley Hope of Parker, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.
EDUCATION & EXPERIENCE:
Required:
Bachelor's degree in a business-related field, public relations, marketing or equivalent work experience.
Two (2) years' experience with customer service, project planning/management, community outreach, or sales and networking with healthcare referral sources.
Experience developing marketing strategies and programs including referral development, intake, tracking advertising, public relations and guest relations.
Valid and unrestricted driver's license.
Preferred:
Experience working in SUD/Behavioral Health
COMPENSTATION:
Starting salary ranges from $70,000 - $85,000/yr based on education and experience
BENEFITS:
Affordable health, dental, and vision insurance
Tuition Assistance
Student Loan Repayment
Public Student Loan Forgiveness (PSLF) Eligible Employer
8 Paid Holidays (Including 1 Personal Holiday)
PTO - Up to 30 Days per year based on years of service
Paid Parental Leave
401(k) Retirement Plan with employer match
Health Saving and Flexible Spending Accounts
Employee Assistance Program
And much more!
JOB SUMMARY:
Develops strategies to maximize admissions including daily contact with potential referral sources including but not limited to hospitals, physicians, SUD specialists, community organizations and care managers, legal/judicial agencies and professionals.
Builds and maintains strategic relationships with new and existing referral sources, including hospitals, physicians, substance use disorder specialists, community organizations, care managers, and legal/judicial professionals-to generate client referrals, promote awareness of treatment services, and strengthen the organization's presence and reputation within the community.
Actively promotes and educates referral sources, potential patients, families, and community members on Valley Hope's programs and services, providing up-to-date information and serving as a knowledgeable resource on addiction treatment options and industry developments.
Maintain “account manager” responsibilities with active referents.
Maintains good working relationships with and between the Marketing Department, referral sources, and other departments including Administration, Patient Access, Clinical Services and Medical Staff.
Gives close attention to follow-up with referral sources (actual and potential) including phone, e-mails, faxes, face to face appointments.
Serves as a liaison between Valley Hope and community stakeholders to represent the organization and build brand awareness. Represents Valley Hope at trade shows, conferences and events.
Establish weekly contacts with host hospitals, medical staff and draw market potential.
Conducts required scheduled appointments per day and feel comfortable with cold calling and overcoming obstacles.
Responsible for creating and working from a strategic plan, planning and attending programs and events, assisting the Director in positioning the facility's products and services favorably in the healthcare market.
Coordinates potential admissions with appropriate staff.
Gathers and maintains up-to-date market intelligence-including competitor activities, pricing, census trends, and service offerings-while demonstrating strong business acumen, budget awareness, and strategic insight to support referral development and outreach efforts.
Handle potential referral source complaints and concerns by overcoming obstacles and completing a referral sources satisfaction survey and report back to facility administration.
Collaborate with the Director of Business Development, leadership at Valley Hope's residential and outpatient facilities, to identify new clients and strengthen relationships with the current stakeholders.
Assists in creating and implementing a comprehensive Valley Hope business development plan for the assigned area. Complete weekly and monthly activity reports.
Assist with special projects and other duties as delegated per Supervisor.
Maintains a current working knowledge of trends within substance abuse treatment industry and with State and Federal regulatory requirements and guidelines.
WORK ENVIRONMENT:
This position will require frequent travel (estimated up to 80% of the time) within the assigned geographic area to meet with clients.
Position will require some work outside of traditional office hours to attend meetings, meet with stakeholders, etc., as needed.
#ZR
$70k-85k yearly 4d ago
Community Liaison - Hospice
Brightspring Health Services
Service coordinator job in Colorado Springs, CO
Job Description
Coverage area: Colorado Springs, CO
Schedule: Monday - Friday 8:00 - 5:00
Are you passionate about connecting people to compassionate care? Abode Hospice of Colorado is seeking a Community Liaison in Colorado Springs, CO that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
Grow your career in healthcare sales and outreach
Make a real impact by connecting people to compassionate end-of-life care
Engage with the community through events and networking
Gain specialized knowledge in hospice care and related conditions
Enjoy a dynamic, goal-driven role with autonomy and flexibility
Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
Visit hospitals, clinics, and senior care facilities to promote our hospice services
Build strong, ongoing relationships with doctors, nurses, and referral partners
Attend community events to raise awareness and represent our brand
Track and manage outreach activity in our system (CRM)
Use market insights to plan and improve outreach efforts
Educate families and professionals on hospice benefits and how we can help
Work with our care team to ensure smooth patient referrals and quality care
Stay current on hospice care through training and self-learning
Complete reports, documentation, and other admin tasks on time
Follow all healthcare rules and regulations
Benefits and Perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k) with company match
Generous PTO
Mileage reimbursement
Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
*Benefits may vary by employment status
Qualifications
2+ years health care marketing experience
Current and valid state driver's license
Proof of auto insurance
Strong interpersonal and communication skills
Computer literacy and knowledge of relevant healthcare and administrative software
Excellent analytical and problem-solving skills
Organizational and time management skills
Ability to work independently
Ability to work closely and professionally with others at all levels of the organization and communities that we serve
Demonstrates the highest degree of customer service and professionalism
$32k-44k yearly est. 5d ago
Prevention Services Coordinator
Colorado Health Network 3.8
Service coordinator job in Pueblo, CO
Prevention ServicesCoordinator Classification: Non-Exempt - Full Time Reports to: Prevention Services Manager
Salary Rate:
Level 1 (Entry level up to 2 years of direct experience): $19.93 per hour
Level II (3+ years of direct experience): $21.72 per hour
Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.
About Us
At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.
Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.
Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you!
________________________________________
Why Work at CHN?
As a full-time employee, you will enjoy a competitive benefits package, which includes:
• Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
• Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
• Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
• Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP
STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program
Position Summary:
• Facilitation of HIV/HCV/STI testing and risk reduction counseling services
• Collaborative advancement of harm reduction education, overdose prevention, and syringe access program
• Coordination and implementation of community outreach and education
• Effective support of integrated linkage to care services through collaboration with other programs, such as
PrEP/PEP navigation, HCV Treatment, Behavioral Health, and HIV Case Management
The Prevention Servicescoordinator involves a comprehensive range of responsibilities. This includes cultivating
services that are respectful, trauma-informed, culturally competent, and non-judgmental, with a focus on enforcing
boundaries and crisis intervention. The role encompasses providing trauma-informed, non-clinical testing for
HIV/STIs/HCV, along with client-centered counseling, and maintaining an up-to-date understanding of prevention
issues and trends in these areas. The coordinator is instrumental in developing and maintaining community
partnerships, ensuring effective linkage to care, and completing required disease reporting for public health
departments. Additionally, they actively contribute to Syringe Access Program services, offering assistance to
program participants for harm reduction, supply access, naloxone administration, overdose response training, and
drug testing education. Data management responsibilities include gathering participant data for grant reporting,
conducting ongoing data entry for testing and syringe access programs, and engaging in collaborative efforts to
streamline statewide approaches to harm reduction and sexual health services. The role extends to community
outreach and education, involving collaboration in creating and disseminating content through various channels,
delivering evidence-based educational presentations to diverse audiences, and participating in community meetings
to facilitate referrals and resource knowledge. Training is a key aspect, with a commitment to completing required
trainings and aiding in intern/volunteer recruitment, training, and support in relevant areas. The position also entails
additional duties such as regional travel, assistance in supply shipment receiving and organization, overall office
coverage support, and participation in departmental and agency retreats and meetings, with a flexibility to work days,
evenings, and weekends as needed.
Service Area:
Primarily Colorado Springs, with occasional work/travel across the state (Pueblo, Crowley, Prowers, Bent,
Otero, Baca, Las Animas, Huerfano, Kiowa, Costilla, Alamosa, Conejos, Rio Grande, Saguache, and Mineral ,
Chaffee, Custer, counties)
COVID-19 Information: It is an essential function and business necessity of the job that all employees are
vaccinated and that all new hires will be required to be vaccinated within four weeks of hire. CHN requires proof of
vaccination as this is a business necessity of the job. CHN will discuss reasonable exemptions for medical and
religious purposes. If CHN considers making an offer of employment, CHN will inquire about vaccination status at that
time, including whether the new hire currently has COVID-19 or has COVID-19 symptoms.
Essential Job Functions:
• Cultivate respectful, trauma-informed, culturally competent, non-judgmental services, including enforcement
of boundaries and crisis intervention
• Provide trauma informed, non-clinical testing for HIV/STIs/HCV including client centered counseling
o Maintain current understanding of HIV/HCV/STI prevention issues and trends
o Assist in developing and maintaining community partnerships to support effective linkage to care
o Complete required disease reporting for public health departments
• Collaboratively carry out Syringe Access Program services
o Assist program participants in accessing appropriate supplies for reduction of harms, including
safer use counseling, naloxone administration and overdose response training, drug testing
education, maintenance of supply stock
o Work with participants to gather basic data requirements for grant reporting and provide any
referrals or education when engaging with participants
• Complete ongoing data entry for testing and syringe access programs
• Engage with internal workgroups to streamline statewide approaches to harm reduction and sexual health
services
• Participate in development of new and evolving programming within Prevention Services for the southeast
region including but not limited to expansion of services to the southeast, development of community-based
outreach e.g. mobile syringe access and pop-up testing events, and programming proposals for future
funding opportunities
Community Outreach & Education for Harm Reduction and Sexual Health:
• Collaborate to create and post content to social media and other marketing and educational materials
• Develop and deliver evidence-based educational presentations; audiences may include people who use
drugs (PWUD), law enforcement, social workers, government entities, students, healthcare/treatment
providers, etc.
• Participate in community meetings/groups to facilitate effective referrals and resource knowledge
Training
• Complete required trainings to maintain best practices around harm reduction, sexual health, trauma
informed care, crisis intervention, and stigma-reduction; participate in additional training when offered
• Aid with intern/volunteer recruitment, training and support in the areas of sexual health, overdose
prevention, outreach, syringe access, and other prevention services
Additional Duties:
• Travel throughout service region
• Assist in supply shipment receiving and organization of large amounts of backstock supplies
• Support overall office coverage
• Participate in departmental and agency retreats and meetings
• Work days and evenings as needed, some evenings and weekends required.
Must have current and valid Colorado driver's license; must be able to pass driving record check per CHN insurance requirements.
Must be able to be insured by CHN driving and liability insurance companies.
Must have personal insurance on own vehicle if driving on behalf of CHN.
Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.
This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Education:
Bachelor's Degree in Social Work, Human Services, Psychology, Sociology, and Public Health, a related field, and/or
equivalent combination of education and experience required.
We highly recommend people of all educational backgrounds and life experiences apply. We believe that people with
lived experience are among the most qualified to provide harm reduction and sexual health services. We strive to
center the people we serve in the work; hence, we strongly encourage applications from people who hold these
identities or who are members of other marginalized communities.
Software Utilized:
Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook,
Teams, Canva Word, Excel, Access, SharePoint and social media outlets required.
Knowledge, Skill and Ability:
Previous experience in the delivery of evidenced-based programs is highly preferred, as well as excellent
communication, customer service, and data collection skills. The appropriate person will be organized and detail
oriented. This position requires personal and professional accountability; self-management and initiative; dedication
to quality improvement; professional integrity; research ethics, and cultural competency. Must demonstrate accuracy,
efficiency and superior organizational skills. Must demonstrate effectiveness in the following areas: task and time
management; teamwork; and communication with teams, managers, clients, participants, and company consultants.
Material and Equipment Directly Used:
Works with standard office equipment including computer workstation, printers, copiers, scanners and fax machine.
Works with applications/software for word processing, spreadsheets, presentations, graphic materials, data entry, etc.
Communicates with clients, colleagues, providers, and vendors using the telephone, e-mail, messaging , and fax.
Valid Colorado Driver's License/auto insurance and reliable transportation required.
Physical Demands and Work Conditions:Works in an office environment. May travel via automobile or airplane to offsite locations or for CHN business. Must have and maintain a valid Colorado driver's license and auto insurance on personal vehicle. Works with standard office equipment including computer work station, printers, copiers, scanners and fax machine. Communicates with clients and vendors using the telephone, e-mail, the Internet, and fax. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding. The ability to sit, stand, and engage in extended periods of screen time or communication by phone is necessary to perform the essential duties of the role.
As employees of a charitable organization, all CHN staff share the responsibility of serving as ambassadors for the
organization in the community. This can be achieved by fostering the development of relationships with potential
constituents/donors as well as by participating in CHN events/activities in a way that is meaningful to each employee.
How to Apply:
Click on the “Start Application” Link above. Please include a cover letter.
All offers of employment are subject to the completion of a criminal background check, reference and if applicable to your position a driving record check. A criminal conviction does not automatically disqualify a candidate from employment. We evaluate all background check results in relation to job-related requirements.
Colorado Health Network is an Equal Opportunity Employer (EOE).
How much does a service coordinator earn in Colorado Springs, CO?
The average service coordinator in Colorado Springs, CO earns between $28,000 and $55,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Colorado Springs, CO
$39,000
What are the biggest employers of Service Coordinators in Colorado Springs, CO?
The biggest employers of Service Coordinators in Colorado Springs, CO are: