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Service coordinator jobs in Connecticut

- 425 jobs
  • Region Clinical Intake Specialist (Nurse, Office, LPN) - HomeCare

    Hartford Healthcare at Home 3.5company rating

    Service coordinator job in Waterbury, CT

    Shift Detail: Monday thru Friday 8am to 4:30pm with 1 Major and 1 minor holiday per year and 1 weekend per month Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Region Intake Specialist. The Region Intake Specialist performs the entire patient intake process, including communication with patients and families, data entry, insurance verification and MD verification. They build and maintain relationships with referral sources, address customer needs, and lead a daily intake meeting. Key areas of responsibility: Performs all daily patient referral and intake procedures including insurance verification and financial/clinical clearance and ensures patients are admitted in accordance with the intake policy. Provides recommendations for process and policy improvements. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements. Stays thoroughly informed about the details of contracts the organization has with insurance companies, healthcare networks, or other partners for Home Health and Hospice services. Ensures patient admissions comply with rules, requirements and terms in the contracts. Establishes and maintains positive working relationships with current and potential referral sources. Provides a smooth transition of patients to home care by overseeing patient education, care planning, and coordination with multiple providers, while also negotiating service pricing with insurance Case Managers and other payers within established financial guidelines. Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting referral data and key customer trends. Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting referral data and key customer trends. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. Qualifications Requires high school diploma, Bachelor's Degree Preferred 1 Year of administrative Healthcare Experience. 1-3 years of experience preferably in Home Care We take great care of careers With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
    $28k-37k yearly est. 2d ago
  • Hospital Services Coordinator

    LHH 4.3company rating

    Service coordinator job in Hartford, CT

    Concierge Coordinator We're looking for an onsite - Concierge Coordinator - for our client. If you have 3 -5 years of experience in accounts payable, finance, healthcare, medical recalls, or administrative then this is a great opportunity to grow your career with a company known for excellence. What You'll Do Manage and execute critical medical recall processes with accuracy and timeliness. Perform accounts payable (AP) tasks and assist with purchasing activities. Provide support to internal and external partners, ensuring smooth communication and coordination. Handle time-sensitive and high-priority tasks effectively. Maintain compliance with HIPAA or similar regulations when handling confidential information. What You Bring (Must Have) Minimum 3 years of experience in accounts payable, finance, purchasing, healthcare, or a related field. Customer Service Experience, Excel, Microsoft Word, Outlook. Peoplesoft experience a plus. Prior experience in healthcare, medical recalls, or administrative support preferred. Proven ability to manage time-sensitive and high-priority tasks. Strong organizational skills and attention to detail. Experience handling confidential information in compliance with HIPAA or similar regulations. Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness. 📍 Location: Hartford, CT -Onsite 💵 Pay: $20 - $23/hr 📩 Apply now to take the next step in your Customer Care Coordinator career! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $20-23 hourly 4d ago
  • MDS - Nurse Assessment Coordinator (RN)

    Evergreen Center for Health & Rehabilitation

    Service coordinator job in Enfield, CT

    -: A Great Place to Work National Health Care Associates is proud to welcome the Evergreen Center for Health & Rehabilitation to our affiliate family! We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Evergreen, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated. We invite you to join our newest team at the Evergreen Center for Health & Rehabilitation! -: What You'll Do: As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided. Key Responsibilities: Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels Complete and assure the accuracy of the MDS process for all residents Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions Collaborate with interdisciplinary teams to ensure accurate data collection for assessments Provide insights and ongoing education to facility staff and leaders If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated. -: What We Offer As an affiliate of National Health Care, our Evergreen family will enjoy: Competitive compensation Improved health insurance and retirement benefits including a 10% defined contribution retirement plan Comprehensive training and mentorship Support for professional growth and development A collaborative work environment The opportunity to make a meaningful difference in the lives of our residents -: What You'll Bring: Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include: Valid state RN nursing license Advanced degree or certification preferred Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently Excellent written and verbal communication and interpersonal abilities Ability to work effectively and influence others in a multidisciplinary team environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
    $37k-67k yearly est. 8d ago
  • Admissions Advisor - online

    Post University 4.1company rating

    Service coordinator job in Waterbury, CT

    Job Description Post University Undergraduate Admissions Advisor - Online Who We Are Post University is a thriving organization with an unfolding, amazing success story centered on one mission - changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Every day, our team of passionate professionals embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do. For more than 130 years, Post has focused on student success, with thousands of students in online, main campus, undergraduate, and graduate programs. We continuously seek unique talents to lead us in serving our students and each other. Our team boasts diverse backgrounds and expertise, enriching our decision-making with multiple perspectives. Post University currently offers the opportunity to work remotely in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and District of Columbia. Your Role as an Admissions Advisor As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist, responsible for inspiring prospective students to see their potential within Post University's online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-adding services. Your work goes beyond traditional recruitment; it's about creating pathways for students and showing them that their dreams are achievable. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day. The starting pay for this position is $21.64 per hour ($45,000/annually), plus benefits. The work schedule after training is Tuesday through Saturday. Essential Accountabilities Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. (NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?) Lives Post University's non-negotiable behaviors from day one. Function as the first point of contact, conducting Professional College Advisory Sessions by phone and text to help prospective students explore their interests and align with a program that meets their personal and career goals. Dedication to a noble calling - provide unmatched guidance, support, and resources, enabling students to overcome challenges and transform their lives through education and personal growth. Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries, and building lasting relationships that foster trust and excitement about their academic journey. Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives from inquiry through their first term. Commitment to excellence - ensure accuracy and integrity in documenting student inquiry and enrollment information across multiple systems, contributing to a seamless onboarding experience. Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals. Actively engage and participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success. Participate in student development activities designed to promote student readiness, awareness, retention, and success. Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment. Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments. Embrace other responsibilities that contribute to our mission and goals as they arise. Attends training as required and effectively applies new learnings. Minimum Qualifications Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist! Culturally progressive…the organization is a living organism that requires constant nurturing. Heroes and victims need not apply! It is only about the team and mission Secure in knowing Post is a non-hierarchical, collaborative environment…it is about the mission…it's about the team. An associate degree (required), with a bachelor's degree preferred-or a blend of experience and education that demonstrates your readiness for this role. Polished and articulate verbal and written communication skills as a Post representative. Highest level of integrity and self-drive Experience in admissions, customer service, or consultative sales, with a focus on building meaningful connections, preferred Comfortable sitting for long periods of time at a computer, managing high call and text volume Strong technical skills and proficiency in Microsoft Office and relevant database software. Strong ability to multitask and adapt to a fast-paced environment. Flexibility to work weekend hours as needed. Receptive to ongoing developmental feedback and responds appropriately. Remote Work Requirements: This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.
    $45k yearly 24d ago
  • Volunteer Program

    Alliance 4.8company rating

    Service coordinator job in Bridgeport, CT

    We look forward to having you as a part of our commitment to serving our community. Volunteers are the extra eyes, ears, hands, and helpers for the Alliance for Community Empowerment, Inc. (the “Alliance”) staff. Volunteers can also be a great resource for the Alliance by going back and forth into the community and explaining what the Alliance for Community Empowerment is all about. Volunteers may volunteer in the following areas: Early Learning Department/Childcare classrooms: Volunteering within a classroom setting with the guidance of teaching staff. Providing additional supervision of children to help ensure their safety, but volunteers are not permitted to be alone with children. Engaging in child play as directed by the teaching staff. Administration: (Finance Department, Supportive Services Department, Energy Department, and Early Learning Department) Office Assistants: Clerical work such as: Faxing Emailing Filing Answering phones Other tasks as assigned Expectations of volunteers within the program include, but are not limited to: Maintain confidentiality of: (a) the identity of clients and children served by the Alliance; (b) personal information about clients, employees or donors of the Alliance and children served by the Alliance; (c) financial/accounting records of the Alliance; (d) personal information about the Alliance's board members; and (e) any other non-public information that is sensitive in nature or considered to be confidential by the Alliance. Consistently meet and greet visitors and staff in a professional manner and with respect. Always follow Alliance for Community Empowerment, Inc.'s policies and procedures. Be committed to the volunteer program. Must submit to sex offender and criminal background checks via fingerprint compliance before the start of the volunteer program. Background checks (including child abuse and neglect state registry checks) are required within 90 days of the volunteer's start date. A volunteer must also go through drug and physical screenings.
    $46k-62k yearly est. Auto-Apply 60d+ ago
  • ADS Case Coordinator

    Catholic Charities, Archdiocese of Hartford 3.0company rating

    Service coordinator job in Manchester, CT

    Visit ************* directly and click Employment to apply DAY PROGRAM CASE COORDINATOR Catholic Charities Day Program provides a self-directed community integration program that promotes self-advocacy and a lifestyle of learning. Each individual in our program possesses a unique potential; a potential to create, grow, learn, and adapt. The Day Program Case Coordinator provides services relating to advocacy, data compilation, and reporting on individualized programming and services for participants. Trains staff in Person Centered Plans; works collaboratively with all staff, families, and IDT members. Manages all aspects of program participant documentation. GENERAL DUTIES AND RESPONSIBILITIES: * Comply with participant rights, policies, quality assurance standards, and CCAOH policies and procedures. * Coordinate with assistant director to ensure state and federal data compliance. * Works collaboratively with the Department Supervisors, Managers, Assistant Director, Senior Director, Staff, and Stakeholders to accomplish program and individualized goals and objectives. * Compiles data, analyzes individualized programming, and recommends programs and services for assigned participants. * Writes and/or assures that report documentation is maintained in all assigned areas, including, but not limited to, the following: * Attendance Reporting * Behavior and ISP Data * Incident and Accident reports * Guidelines, Protocols, and Medication Orders * Program plans/IPs, vocational assessments * Transition, discharge, admission summaries * Uploading and maintaining documents on Therap. * Maintaining Therap programs, individual support plans, and personal information. * Prepares and submits written reports for review and approval based on deadlines. * Maintains required documents and individual packets to ensure proper funding levels (Level of Need and URR process). * Participates in and presents reports on individual progress to interdisciplinary teams. * Advocates and recommends programming choices based on the needs of each individual in collaboration with the IDT. * Provides management of program participant documentation. * Trains staff in implementing individuals' programs, goals, and objectives. * Applies concepts of human rights, participant rights, and Agency policy regarding abuse and liability issues in daily practices. * Ensuring requests are submitted to remain in compliance with HRC and PRC. * Maintains all required training and certifications. * Receives supervision from Day Program Manager. PQI Functions * Maintain program participant files * Ensure compliance with all Stakeholders * Identify patterns and trends for program * Use results of data to inform supervisor of trends that may impact services Additional duties as assigned QUALIFICATIONS: Associates degree preferred and one experience with individuals with developmental disabilities - or - High school graduate and two years' experience working with individuals with developmental disabilities required. Demonstration of strong organizational skills Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities The day program case coordinator works in indoor settings. Frequent lifting and/or carrying objects/individuals up to 25 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required. Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than two violations in a three-year period, subject to review. Drivers History completed annually EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities For Work Life Balance: Generous paid time off; including 14 holidays, vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling for employees and their immediate family members Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED. Visit ************* directly and click Employment to apply M-F 8am-4pm, availability to work in both Newington and Manchester. Travel required (There is reimbursement for mileage) 40 hours per week
    $39k-49k yearly est. 5d ago
  • Admissions Specialist Coordinator

    Mountainside Treatment Center

    Service coordinator job in Canaan, CT

    Full-time Description Admissions Specialist CoordinatorCanaan, CT Mountainside is looking for an empathetic, highly motivated Admissions Specialist Coordinator to join our fast-paced call center team. This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking support-using strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care. Success in this role comes from connecting with people, building trust quickly, and consistently meeting performance goals. If you are energized by engaging conversations, thrive in a results-oriented environment, and are passionate about making a meaningful impact, this opportunity is for you. Your Role: Proactively handle inbound and outbound calls and web chats to engage prospective clients and referral sources. Convert inquiries into admissions by guiding clients through decision-making processes with empathy, urgency, and clarity. Consistently meet and exceed monthly and annual goals related to admissions, census levels, and conversion metrics. Strategically match clients to the appropriate level of care and program offerings to support their individual needs. Act as a trusted advisor to clients and families navigating crisis situations, presenting Mountainside's value and care model effectively. Maintain accurate, timely documentation of all client interactions in the CRM and electronic medical record systems. Collaborate with internal departments to ensure a smooth and informed admissions process. Clearly communicate financial responsibilities, insurance benefits, and available payment options. Manage multiple leads and prioritize tasks efficiently in a high-volume, fast-paced setting. What We're Looking For: Ability to remain calm, empathetic, and focused during emotionally charged conversations. A driven, goal-oriented professional with a talent for persuasive communication. Proven ability to hit performance targets in a call center, admissions, healthcare, customer service, or similar environment. Strong multitasking and organizational skills, with excellent attention to detail. Comfortable with CRM tools, insurance verification, and navigating client financial options. A passion for connecting people with the help they need-and the drive to make it happen. Qualifications: High School diploma or equivalency required Knowledge of substance abuse field and treatment process preferred 2 years of experience in customer services or related field preferred Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc. Compensation : Compensation includes a base hourly rate of $20-$22, plus a performance-based incentive plan, with total estimated annual earnings ranging from $40,000 to $80,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: Comprehensive benefit package Competitive salary with performance-based incentive structure Paid Time Off (which increases after 1 year with Mountainside) Paid holidays including a Multicultural Holiday 401(k) with employer matching Free meals while working on the Canaan campus Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $20.00 - $22.00
    $40k-80k yearly 60d+ ago
  • SSS-STEM Academic Coordinator

    Uconn Careers

    Service coordinator job in Storrs, CT

    The SSS-STEM Academic Coordinator (Student Services Program Administrator) will be responsible for coordinating student support and engagement programming, including supplemental advising, peer mentoring, academic success interventions, and other educational programming to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. Coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing and persist/complete their degree in a STEM program of study. Assists with supporting the goals of the Student Success unit. Leads and trains programming staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention. This position reports to the Director of Student Support Services-STEM. DUTIES AND RESPONSIBILITIES Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education. Advises students in navigating course options, graduation requirements, schedules, and major/minor selection. Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other university offices. Make recommendations for academic course offerings and STEM enrichment programming based on students' needs. Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports. Oversees peer coaching/mentoring program. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group sessions for students in academic difficulty to help them return to satisfactory academic progress standing. Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling. Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records. Assists with publicizing and marketing of academic support resources and programming. Required to work occasional weekends or irregular hours. Teaches FYE course sections. Performs related work as required. MINIMUM QUALIFICATIONS Bachelor's degree. Five years of professional experience in counseling, coaching, and/or advising students, with at least one year having served as an advanced or lead team member. Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation. Experience working with first-generation and/or low-income students from varied educational backgrounds. Experience working with college students interested in or studying STEM. Experience coordinating activities and events to promote student learning, engagement, and/or career preparation. Demonstrated communication, interpersonal, writing, and administrative skills. Experience or demonstrated ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information. Experience in data management, analysis, and reporting. PREFERRED QUALIFICATIONS Master's degree. Three or more years of experience in higher education. Experience supporting and/or advising STEM students in a college setting. Bilingual (English/Spanish). APPOINTMENT TERMS This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit https://hr.uconn.edu/health-benefits/ and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). TERMS AND CONDITIONS OF EMPLOYMENT Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. TO APPLY Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499321 to upload a resume, cover letter, and contact information for three (3) professional references. This job posting is open until filled. All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations. All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community. The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The University of Connecticut is an AA/EEO Employer.
    $44k-66k yearly est. 17d ago
  • AmeriCorps Member - New Horizons Family Services Coordinator

    Moses/Weitzman Health System

    Service coordinator job in Middletown, CT

    Healthy Communities is CHC's Public Health AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services. This is an AmeriCorps Member role - New Horizons Family Services Coordinator - that supports the New Horizons Domestic Violence Services in Middletown. Terms & Program Benefits: + 9-month service term from December 1, 2025 thru August 28, 2026, + Serve a minimum of 31 hours a week for a total of 1200 hours during service year + $16,590 stipend over the course of one year, paid bi-weekly + An education award of $5,176.50 at the end of successful service term completion + **This is not a staff or volunteer position** This is the opportunity for you if you: + Possess a caring attitude and personable demeanor + Sensitive to the issues facing persons in abusive relationships + Are extremely organized and pay great attention to detail + Have an interest in domestic violence (DV) and intimate partner violence (IPV) as it pertains to public health/education/social work + Thrive in a fast paced environment + Can take initiative and work independently as well as part of a team As a New Horizons Family Services Coordinator for the Community Health Center, Inc., you will: + Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys. + Track and document all completed patient engagement activities in patient's electronic health record. + Provide individual patient health education to clients to encourage scheduling and completing routine care appointments. + Provide case management and care coordination for shelter and hotel residents in support of healthcare services. + Increase linkage for clients to healthcare opportunities, agencies, and providers that will benefit clients. + Create client friendly healthcare materials and other promotional materials. **Organization Information:** Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed. **Location:** Middletown - Weitzman Building **City:** Middletown **State:** Connecticut **Time Type:** Part time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $38k-57k yearly est. 60d+ ago
  • Medicaid Appeals Coordinator

    Global Channel Management

    Service coordinator job in East Hartford, CT

    Medicaid Appeals Coordinator needs 2+ years of grievance or appeals experience Medicaid Appeals Coordinator requires: College degree (minimum of Associates) or equivalent work experience 2+ years of grievance or appeals experience Ability to effectively relate to a wide range of individuals from a diverse population. Excellent customer service skills Previous experience demonstrating problem-solving skills. Strong organizational and communication skills, oral and written. Working knowledge of Eligibility rules and processes and a willingness to gain an understanding of other operational processes Ability to work independently. Medicaid Appeals Coordinator duties: Demonstrate strong understanding of Medicaid, CHIP and the Affordable Care Act Provide detail documentation regarding the outcome and action of the review. Send appropriate communication to client identifying outcome of review. Maintain a copy of all outgoing letters in the designated folder Work with consumer and other organizations to resolve issues timely, accurately and professionally. Conduct daily monitoring and tracking of all incoming work to ensure SLAs are met. .
    $41k-60k yearly est. 60d+ ago
  • Community Outreach and Marketing Specialist

    Global Horizon Care Services

    Service coordinator job in Bloomfield, CT

    Job Description Community Outreach & Marketing Specialist Pay Rate: $40 per hour Schedule: Part Time - 20 hours The Community Outreach and Marketing Specialist is responsible for leading outreach initiatives, building community partnerships, and increasing awareness of the agency services. This includes connecting with hospitals, social workers, and other local organizations to represent the agency and demonstrate the value of our programs. The Specialist develops marketing content, manages social media and represents the agency at community events. This role contributes directly to organizational growth, strengthens relationships with referral sources, and ensures consistent, professional bran representation. Essential Functions Outreach & Business Development Lead outreach strategies to increase referrals, partnerships and visibility. Build and maintain relationships with hospitals, physicians, senior living facilities, rehabilitation centers, social workers, and insurance providers. Represents the agency at community events, professional conferences, and health fairs. Track and evaluate outreach efforts using data and feedback to improve results. Community & Partnership Engagement Cultivate and maintain strong partnerships with healthcare professionals, case managers, and community organizations. Engage local advocacy groups, senor centers, and agencies to expand the agency's reach. Serve as the primary liaison for external partners and stakeholders. Organize and participate in events such as Lunch and Learn sessions, hospital in-service presentations, community resource fairs, and partnerships-building fairs to increase referrals for the company's services. Referral Development & Client Acquisition Develop and sustain a pipeline of qualified referrals aligned with agency goals. Conduct outreach through calls, site visits, presentations, and follow-ups. Track referral data, conversion metrics, and outcomes. Educate referral sources on agency programs, services, and value propositions. Marketing and Social Media Promotion Lead the development of and execution of marketing strategies to promote the agency. Create engaging social media content, manage posting schedules, and interact with online communities. Produce marketing materials such as flyers, graphics, videos, and storytelling content that highlight agency services and impact. Represent the agency at professional and community events. Ensure brand consistency across all communications. Market Research & Strategic Planning Monito industry trends, competitor activity, and emerging opportunities. Analyze data to inform outreach and marketing strategies. Stay informed about healthcare regulations, reimbursement updates, and referral processes. Reporting & Documentation Maintain accurate records of outreach activities, partnerships, and referrals. Recommend strategies to improve outreach effectiveness and results. Budget oversight Manage outreach and marketing budgets Allocate resources effectively for events, campaigns, and materials. Monitor spending and assess return on investment (ROI) for outreach initiatives. Adjust budget as needed based on performance and priorities. Other Duties as Assigned Perform additional responsibilities as assigned to contribute to agency goals Qualifications Bachelor's degree in business, Marketing, Healthcare Administration, Communications, or related field Experience 3+ years of outreach, marketing, community engagement, or business development experience, preferably in healthcare, human services, or homecare settings. Skills & Experience Proven success in building partnerships and managing stakeholder relationships. Strong creative skills and experience developing marketing content, including social media campaigns, Knowledge of healthcare systems, homecare services, and referral workflows preferred. Excellent communication, presentation, and interpersonal skills. Strategic thinker capable of executing outreach and marketing initiatives independently. Proficient with CRM systems, Google Workspace, and social media platforms. Analytical, organized, and able to track performance metrics. Able to manage multiple priorities and travel as needed.
    $40 hourly 3d ago
  • Youth Program Associate

    YMCA of Greater Hartford

    Service coordinator job in Hartford, CT

    YMCA of Greater hartford Job Description Job Title: Youth Program Associate FLSA Status: Non-Exempt Job Grade: Primary Department: Youth Programs Reports to: Youth Development Director Revision Date: 01/23/2024 Leadership Level: The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility. POSITION SUMMARY: The Youth Program Associate will conduct programs and recreational activities within the rules, policies, and philosophies of the YMCA's youth program(s). You will work as a team member, supervising and interacting with youth as well as creating an environment that is safe and activity enriching. The Youth Program Associate position will also perform other duties and responsibilities assigned at will as seen fit by the Director. ESSENTIAL FUNCTIONS: Participate in training. Assists in the implementation of age-appropriate developmental curriculum. Serve as a resource for clinics. Share ideas and concerns with your supervisor. Keeps open communication with parents and families as often as possible to give updates of youth using the program. Supports and contributes to a safe, clean environment for staff and customers by implementing appropriate safety procedures and following YMCA guidelines. Assume responsibility for all YMCA equipment used in the program. Transport all materials to various program sites when necessary. Ensure that all programs are implemented with premier quality and innovation. Attend all branch and Metropolitan meetings as assigned or requested. Has awareness and implements YMCA strategic and branch goals surrounding Youth Development, Healthy Living, Member Experience, and Social Responsibility. Be actively engaged with the youth in the program. Uphold and enforce all branches and YMCA of Greater Hartford policies and procedures. Have fun. We are here to teach, and it works best with smiles! All duties as assigned. QUALIFICATIONS: At least 18 years of age. This position requires a commitment to the YMCA mission and its core values of: caring, honesty, respect, and responsibility as well as a commitment to building developmental assets in adults and youth. Additionally, the YMCA values diversity, youth, and a broad vision of health and wellness which is enhanced by relationship building. Prior experience implementing a variety of youth and adult programs. Excellent communication skills, both written and verbal. Ability to effectively problem solve utilizing all resources available. PHYSICAL REQUIREMENT: Ability to walk, stand, and sit (including on the floor) for long periods of time. Must be able to lift and/or assist children up to 30 pounds in weight. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $36k-54k yearly est. 7d ago
  • Vocational Floor Coordinator

    We Do Life.Together

    Service coordinator job in Waterbury, CT

    Job Details Experienced 440 Chase River Road - Waterbury, CT Full Time High School/GED $20.00 - $24.00 Hourly First Shift Direct Support ProfessionalDescription Rewarding Longevity Incentives Await! Join our team and earn a $500 longevity incentive after just one year of employment! But that's not all-your loyalty pays off even more over time, as your longevity incentives will grow the longer, you're with us. We're proud to reward not only exceptional performance but also the dedication of our team members as they thrive and grow within our agency. Don't wait-apply today and take the first step toward joining a team that truly values and rewards its people! Company Summary: Since 1998, ICES Inc. is a human services company supporting Individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring professionals focus on Individuals' personal strengths to make the most of valuable community resources while promoting respect and dignity of all. We serve Individuals in private residences, respite facilities, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes. Job Description: Our floor coordinator position provides operational oversight of our Vocational Programs including employment, day and/or community integration services for Individuals with developmental disabilities. Working under the direct supervision of the Vocational Program Manager, the Floor Coordinator is responsible for supporting the management of the Day Program. This includes implementing Individuals' Programs (IPs), conducting staff training, and ensuring staff complete all Therap documentation accurately. The Floor Coordinator will also assist with scheduling, participate in meetings such as IPs and biannual reviews, write reports, and ensure compliance with agency policies and Department of Developmental Services (DDS) guidelines and requirements. To excel in this role, candidates should possess a strong understanding of the operations within a vocational program and the systems that support it, such as Therap, EVV/Sandata, WebResDay, Relias, and Paycom. Additionally, they should demonstrate proficiency in Microsoft 365 tools, including Outlook, Word, Excel, and SharePoint. Similar experience working in a Vocational Program and previous experience with supervising and training staff is preferred. Job Responsibilities: Day to Day Operations and Program Support: Monitor daily operations of the program and assist in ensuring our program meets the vocational, emotional, social, medical, clinical, and physical needs of each Individual utilizing services. Assign Direct Support Professionals (DSPs) to Individuals, ensuring daily compliance ratio. Collaborate with staff members to plan or develop programs of events /schedules of activities. Meet with managers or other administrators to stay informed of changes affecting program operations. Ensure staff is engaging with Individuals and following Individualized plans. Share any staffing/ Individuals concerns with Vocational Managers. Understand, follow, and enforce all policies and procedures. Understand and assist with scheduling and attendance, utilizing Paycom and Time Station as directed. Training: Participate in personnel processes and assist the Vocational Department in orienting, training, and developing new DSPs as needed. Provide training to staff and Individuals on all activities, jobs, and job checklist. Train DSPs in proper operational procedures and explain company policies. Documentation: Ensure IP data has been documented in Therap by staff prior to their shift ending. Work alongside and assist our Training/Support Program Coordinator to ensure staff are trained to record data appropriately. Send daily reports to managers of any missing data on Therap. Participate in IP's and biannual meetings, write reports, and ensure DDS and agency compliance. Other: Develop a strong understanding of the workings of each department and team in the company. Attend mandatory trainings and administrative meetings. Maintain required ICES Inc. trainings and certifications. Work direct care and be on the floor as needed. Competencies / Skills Required: Leadership Skills Ability to work independently and as a team member Multitasking abilities Initiative / results oriented Excellent interpersonal and coaching skills Solid problem-solving abilities Professionalism Self-motivator Excellent verbal and written communication skills Qualifications High school diploma or general education degree (GED). At least one year experience working with Individuals with developmental disabilities in an educational/vocational setting preferred. Knowledge and experience with Microsoft Office, including Word, Excel, and SharePoint. Valid driver's license and safe driving record. Software proficiency including Microsoft 365, Therap, and Paycom. Ability to work well under pressure and achieve results in a fast-paced environment
    $20-24 hourly 35d ago
  • Community Outreach Specialist

    Upward Health

    Service coordinator job in Bridgeport, CT

    Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel
    $43k-66k yearly est. 8d ago
  • SSS-STEM Academic Coordinator

    University of Connecticut 4.3company rating

    Service coordinator job in Storrs, CT

    The SSS-STEM Academic Coordinator (Student Services Program Administrator) will be responsible for coordinating student support and engagement programming, including supplemental advising, peer mentoring, academic success interventions, and other educational programming to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. Coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing and persist/complete their degree in a STEM program of study. Assists with supporting the goals of the Student Success unit. Leads and trains programming staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention. This position reports to the Director of Student Support Services-STEM. DUTIES AND RESPONSIBILITIES * Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education. * Advises students in navigating course options, graduation requirements, schedules, and major/minor selection. Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other university offices. Make recommendations for academic course offerings and STEM enrichment programming based on students' needs. * Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports. * Oversees peer coaching/mentoring program. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group sessions for students in academic difficulty to help them return to satisfactory academic progress standing. * Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling. * Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records. * Assists with publicizing and marketing of academic support resources and programming. * Required to work occasional weekends or irregular hours. * Teaches FYE course sections. * Performs related work as required. MINIMUM QUALIFICATIONS * Bachelor's degree. * Five years of professional experience in counseling, coaching, and/or advising students, with at least one year having served as an advanced or lead team member. * Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation. * Experience working with first-generation and/or low-income students from varied educational backgrounds. * Experience working with college students interested in or studying STEM. * Experience coordinating activities and events to promote student learning, engagement, and/or career preparation. * Demonstrated communication, interpersonal, writing, and administrative skills. * Experience or demonstrated ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information. * Experience in data management, analysis, and reporting. PREFERRED QUALIFICATIONS * Master's degree. * Three or more years of experience in higher education. * Experience supporting and/or advising STEM students in a college setting. * Bilingual (English/Spanish). APPOINTMENT TERMS This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit ************************************* and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). TERMS AND CONDITIONS OF EMPLOYMENT Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. TO APPLY Please apply online at ************************** Staff Positions, Search #499321 to upload a resume, cover letter, and contact information for three (3) professional references. This job posting is open until filled. All employees are subject to adherence to the State Code of Ethics which may be found at ****************************************************** All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community. The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The University of Connecticut is an AA/EEO Employer.
    $56k-72k yearly est. 18d ago
  • Social Service Coordinator

    PK Management 4.1company rating

    Service coordinator job in Waterbury, CT

    Competitive Salary Offering $50,000 annually. PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Social Service Coordinator. We are seeking a self-motivated and a career-minded individual to join our team. Professional and friendly work environment. Great benefits including health, life, vacation and 401K. Equal Opportunity Employer. Job Summary Provide the opportunity for residents to age in place, despite declining health problems, poverty and emotional stress by linking them to the community and supportive services they need to continue living independently. Develop strong resident retention programs and identify abnormal physical, behavioral and unit conditions seeking solutions for these conditions. This position oper- ates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Primary Responsibilities Interact with residents, monitoring their conditions, needs and the services they are receiving. Assessment, reassessments, case management and crisis management. Develop and manage programs to enhance quality of life and increase cognitive stimulation. Reporting, documentation, and record-keeping. Community building; connect residents with community resources. Make referrals to appropriate agencies. Develop monthly calendar of resident educational programs. Attend Corporate Service Coordinator meetings and coalitions with Senior Service Providers. Other responsibilities as assigned by the Director of Community Relations and immediate supervisor. Essential Skills and Abilities Administrative Skills - general office duties, answering phones, case notes, creating memos, email correspondence. Analytical Skills - ability to analyze appropriate alternatives for resident care; assess problems and match appropriate re- sources. Communication/Language Skills - ability to communicate with residents, site staff and external agencies; effectively explain entitlement programs and assist residents with applications; ability to write monthly newsletter and calendar; ability to write proposals and letters on behalf of residents. Computer Skills - Outlook, Excel, Word, Publisher, Internet. Coordinating Skills - ability to coordinate all activities and services such as wellness clinics, podiatry clinics, audiology clinics, diabetic clinics, health fairs, bookmobiles, and speakers bureau. Creative Skills - ability to market property and its programs on a regular basis by attending community meetings; ability to develop programs that are informative and beneficial. Leadership Skills - ability to develop a relationship with site staff and community organizations; ability to initiate projects; abil- ity to lead residents to activities. Mathematical Skills - ability to use basic math skills in monthly reports and budgeting. Other Skills - Autonomy, Confidentiality, Counseling, Crisis Management, Customer Service, Initiative, Interpersonal Skills, Me- diation, Quality Assurance, Patience, Professionalism, Teamwork. Working Conditions
    $50k yearly 53d ago
  • Coordinator of Jewish Life

    Come Work at QU

    Service coordinator job in Hamden, CT

    Quinnipiac University invites applications for a Coordinator of Jewish Life to build a vibrant, inclusive, and engaged Jewish community. In this pivotal role, you will serve as the primary leader and connector for Jewish students, families, and campus and community partners. The Coordinator manages the Peter C. Hereld House for Jewish Life and its student workers, overseeing a wide range of religious, cultural, and social programming including High Holy Day observances, Shabbat dinners, and student engagement initiatives. As a staff member within the Office of Spiritual and Religious Life, the Coordinator also collaborates across faith traditions, supports interfaith initiatives, and represents Jewish Life in broader university efforts to promote spiritual wellness and community belonging. About Quinnipiac: Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts & Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities. The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and just opened a South Quad with three new buildings. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X. Responsibilities: • Serve as a primary point of contact for Jewish students, faculty, staff, and families to create a sense of belonging and inclusive community. • Plan, coordinate, and support Jewish programs and religious services including High Holy Days, weekly Friday Shabbat dinners, and other social events for engagement and affinity building among the community. • Oversee operations of the Peter C. Hereld House for Jewish Life as a welcoming and functional space for students, as well as group and community events. • Advise and support undergraduate and graduate Jewish student organizations. • Supervise and mentor a team of student workers to support key Jewish Life initiatives. • Actively engage with local and inter/national Jewish organizations including the Jewish Federation of Greater New Haven, Hillel international, and local Chabad Rabbi to enhance campus programming and student support. • Liaise with families through newsletters and a Jewish Family Council to strengthen parent/family engagement, understanding, and community ties. • Maintain and oversee all administrative functions related to Jewish Life programming, budgeting, strategic planning, communications, and scheduling. • Create content for campus-wide newsletters and area-specific communications. • Manage social media channels to promote events, share resources, and celebrate Jewish culture and heritage. • Represent the Office of Spiritual and Religious Life at admissions and university events to highlight opportunities with prospective students and families. • Actively collaborate within the Office of Spiritual & Religious Life, supporting interfaith and multifaith initiatives groups as needed. • Partner with Development to create funding opportunities for interested donors. • Support University programs, initiatives, and areas of emphasis including the Strategic Plan, Division of Student Affairs mission and vision, and others. Education Requirements: Bachelor's degree required A Master's degree in Higher Education Administration, College Student Personnel, Student Affairs, Divinity/Theological Studies, or a related field is strongly preferred Qualifications: 3-5 years of experience working in administrative roles in higher education setting (spiritual or religious life areas, student activities, residential life, recreation, etc) is strongly preferred Full-time or graduate work experience within a similar role is preferred but not required Previous work in a Rabbinical role or position will also be considered, however, however candidates should note there is not a formal Rabbinical aspect to this position due to its administrative functions, needs, and focus areas Must be committed to a student-centered approach, adaptable to changing institutional needs and priorities, and possess excellent organizational, communication, and administrative skills Comfort with and commitment to working in an interfaith environment A demonstrated track record of creative problem solving and a high-level of productivity and performance Excellent communication, interpersonal, problem-solving, budget management, supervision, strategic thinking, and organizational abilities/skills Demonstrated capacity to produce results through a collaborative, team-oriented approach High degree of self-motivation, persistence, and follow-through An ability to engage students in the learning process through a high level of personal contact Proven ability to collaborate effectively with individuals from varied backgrounds Special Instructions to Applicants: TO APPLY: Applications must be submitted electronically and include a resume, cover letter addressing how your experience supports the requirements of this position and Quinnipiac's commitment to diversity and inclusion, and contact information for three references on the application form. Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity. We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence. Quinnipiac University is an Equal Opportunity Employer.
    $43k-61k yearly est. 21d ago
  • MDS - Nurse Assessment Coordinator (RN)

    Evergreen Center for Health & Rehabilitation

    Service coordinator job in Manchester, CT

    -: A Great Place to Work National Health Care Associates is proud to welcome the Evergreen Center for Health & Rehabilitation to our affiliate family! We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Evergreen, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated. We invite you to join our newest team at the Evergreen Center for Health & Rehabilitation! -: What You'll Do: As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided. Key Responsibilities: Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels Complete and assure the accuracy of the MDS process for all residents Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions Collaborate with interdisciplinary teams to ensure accurate data collection for assessments Provide insights and ongoing education to facility staff and leaders If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated. -: What We Offer As an affiliate of National Health Care, our Evergreen family will enjoy: Competitive compensation Improved health insurance and retirement benefits including a 10% defined contribution retirement plan Comprehensive training and mentorship Support for professional growth and development A collaborative work environment The opportunity to make a meaningful difference in the lives of our residents -: What You'll Bring: Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include: Valid state RN nursing license Advanced degree or certification preferred Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently Excellent written and verbal communication and interpersonal abilities Ability to work effectively and influence others in a multidisciplinary team environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
    $37k-67k yearly est. 8d ago
  • Athletics Academic Coordinator - Event Staff

    Post University 4.1company rating

    Service coordinator job in Waterbury, CT

    The Athletics Academic Coordinator - Event Staff position assists the staff with all athletic events that occur within the Drubner Center Athletics Department. This position requires approximately 20 hours per week. This is a year-round opportunity with an anticipated start date of September 4th, 2025. Location: On-Campus Pay Rate: $16.35 per hour Job Responsibilities The primary responsibility of the Athletic Academic Coordinator - Event Staff is to assist with daily game and practice operations which include, but are not limited to: - Moving athletic game-day items and audio/video equipment. - Assist with filming and operating sports information equipment. Minimum Skills, Training, and Attributes - Organization skills - Brings positive energy & motivation to the department - Customer service and communication skills - Strong time management skills How This Position Will Benefit You as a Student Students will acquire organizational and supervisory skills while learning time and energy management along with the application and understanding of anatomy. This opportunity is open to Post University students only. #LI-DNI
    $16.4 hourly Auto-Apply 59d ago
  • Community Outreach Specialist

    Upward Health

    Service coordinator job in Hartford, CT

    Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel
    $44k-66k yearly est. 8d ago

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