Service coordinator jobs in Coral Gables, FL

At FirstPointe Advisors, we deliver more than property tax expertise - we deliver confidence. Our clients trust us to simplify complexity, meet every deadline, and uphold the highest standards of accuracy and service. We're seeking a Coordinator, Client Services & Operations to join our growing team. In this role, you'll be the operational cornerstone of the firm - maintaining the systems, processes, and relationships that keep everything running seamlessly. It's a role for someone who values precision, takes pride in their work, and thrives in a collaborative, professional environment. What You'll Do • Serve as a firm ambassador, ensuring timely, professional communication with clients and partners. • Maintain the firm's calendars, appeal schedules, and key operational reports. • Update and manage client databases to ensure accuracy across all appeal statuses and deliverables. • Prepare and refine client reports, supporting documentation, and appeal materials. • Coordinate with taxing authorities to obtain valuation data and required documentation. • Support billing, collections, and invoicing processes through accurate record-keeping and follow-up. • Provide administrative and logistical support to team members, including travel coordination and firm events. • Handle confidential client and financial information with discretion and professionalism. What Success Looks Like • Consistent accuracy in client records, calendars, and documentation. • Proactive communication and reliable follow-through across teams and stakeholders. • A reputation for professionalism, organization, and dependability. • Demonstrated ability to prioritize, anticipate needs, and manage multiple projects simultaneously. • Continuous growth in operational efficiency and knowledge of firm systems and processes. Who You Are • 2-4 years of administrative or client services experience, ideally in a professional or financial services firm. • High school diploma or GED required; Associate's degree preferred. • Proficient in Microsoft Office Suite; intermediate excel highly preferred. • Highly organized, detail-oriented, and comfortable managing multiple priorities. • Professional, dependable, and dedicated to maintaining a high standard of excellence. • Self-motivated, with strong initiative and a collaborative approach to problem-solving. Why Join Us At FirstPointe Advisors, you'll be part of a firm that values integrity, precision, and partnership. We combine national expertise with a regional focus, providing clients with exceptional property tax guidance - and our people with meaningful opportunities to grow. As a Coordinator, you'll gain insight into every facet of our operations - from client service to financial processes - while developing a strong foundation for future advancement within the firm. Your attention to detail and reliability will directly support our mission to deliver outstanding results to every client, every time.

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. Position Overview : Identify, recruit and enroll prospective students in the programs available at the University. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. Special Projects: Execute special projects assigned by the President or supervisor. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: Maintain a thorough knowledge of the University's policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student's enrollment. Obtain a thorough knowledge of the University's objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students. Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student's post-secondary education needs, and by finishing the enrollment process as appropriate. Work closely with students to identify, refine, assess and determine student's educational and career goals, providing ongoing advisement to those students. Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution. Deliver personalized assistance to active-duty military students and veterans. Organize, maintain, and update all student admissions information in the database, as well as in the students' file. Complete and process all enrollment documents and ensure the student's file meet audit requirement standards. Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity. Conduct tours of the University for prospective student and parents. Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments. Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours. Department of Defense Responsibilities: Serve as the primary point of contact for active military students, providing personalized guidance through the admissions process and ensuring a smooth transition into academic programs. Demonstrate in-depth knowledge of military educational benefits, assisting prospective students in understanding and maximizing the resources available. Offer specialized assistance to active military students, addressing their unique needs and challenges during the enrollment process. Stay informed about changes in military educational policies and ensure the institution's compliance with relevant regulations affecting active-duty students. Requirements: 1. HS, Associate, bachelor's, or master's degree 2. English/Spanish required 3. Customer Service and teamwork skills Schedule: Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm) Job Type Full-time Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA) Working Conditions General office working conditions. Noise level is at normal office capacity. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. The employee must lift and/or move up to (10) pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required. Safety Hazard of the Job Minimal Hazards. Note: The use of computers and University resources is limited for school business purpose. Installation of any software is prohibited. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities required for this position in each Campus at all times. Tasks, duties, skills and/or responsibilities may vary from individual to individual, campus to campus and over time, depending upon various factors. These are general guidelines for this job position.

Job Description Major Responsibilities: The Admissions Advisor is responsible for identifying, recruiting, and enrolling prospective students in the University's academic programs. Serving as a trusted representative and consultant, the Admissions Advisor guides candidates through the complete enrollment journey by building meaningful relationships, understanding individual educational and career aspirations, and connecting students with programs and resources that align with their goals. This role integrates strategic recruitment efforts with personalized advising to support informed decision-making and drive enrollment success. Specific Duties and Responsibilities: Maintain a thorough knowledge of the University's policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student's enrollment. Obtain a thorough knowledge of the University's objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students. Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student's post-secondary education needs, and by finishing the enrollment process as appropriate. Work closely with students to identify, refine, assess and determine student's educational and career goals, providing ongoing advisement to those students. Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution. Deliver personalized assistance to active-duty military students and veterans. Organize, maintain, and update all student admissions information in the database, as well as in the students' file. Complete and process all enrollment documents and ensure the student's file meet audit requirement standards. Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity. Conduct tours of the University for prospective student and parents. Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments. Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours. Participate in the self-studies and committees conducted by the University. Participate in the new students' orientation. Support and participate in University's Commencement Ceremonies. Performs any special project assigned by the President or supervisor. Performs other duties as assigned. Ensure they are in compliance with Title IX of Education Amendments Act of 1972. Follow all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations. Read, understand and comply with the University's mission, the catalog, the University's policies and procedures, the Staff Handbook and institutional effectiveness process. Responds to communications (email/voicemail) on a daily basis. Requirements: 1. HS, Associate, bachelor's, or master's degree 2. English/Spanish required 3. Customer Service and teamwork skills Schedule: Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm *Fridays alternate ( campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm) Job Type Full-time

Join Us at the Intersection of Fashion and Education! Are you ready to embark on an exciting journey in the heart of Miami's vibrant fashion scene? Istituto Marangoni Miami is on the hunt for a dynamic and detail -oriented individual to fill the role of Fashion University Admission Specialist. If you're passionate about fashion, thrive on helping students succeed, and want to be part of a team that's shaping the future of fashion education, then this could be your dream job! About Us: Istituto Marangoni Miami is where creativity meets innovation. We're more than just an educational institution; we're a thriving community of fashion enthusiasts, artists, and educators who believe in the transformative power of education in the fashion industry. We are committed to helping students turn their dreams into reality, and we need your expertise to make it happen! What You'll Do: Application Assessment: Evaluate applications for admission into our prestigious fashion programs at Istituto Marangoni Miami. Comprehensive Review: Conduct meticulous and holistic assessments of applicant materials, including transcripts, personal statements, portfolios, and letters of recommendation. Student Guidance: Offer valuable guidance and unwavering support to prospective students throughout the admissions process, addressing inquiries and concerns. Strategic Collaboration: Collaborate closely with our admissions team to devise and execute strategies aimed at attracting and enrolling top -tier fashion talent. Engagement Champion: Actively participate in recruitment events, college fairs, and other outreach initiatives to champion our university's fashion programs. Industry Savvy: Stay current with the latest industry trends and evolving admissions requirements to ensure our programs remain compliant and relevant. Marketing Innovation: Assist in the development and implementation of innovative marketing and communication strategies tailored to prospective fashion students. Continuous Enhancement: Drive the continuous improvement of our admissions process by suggesting and implementing enhancements that uphold our commitment to excellence. Precise Record -Keeping: Maintain precise and well -organized records of applicant data, admissions decisions, and communication with prospective students. Seamless Transition: Collaborate seamlessly with other university departments to ensure a smooth transition for admitted students. Requirements A Bachelor's degree in a related field. Previous experience in admissions, recruitment, sales, or higher education (bonus points if it's in fashion!). A deep understanding of the fashion industry, from trends to design principles and career pathways. Outstanding interpersonal and communication skills to connect with students, parents, and colleagues. A keen eye for detail, multitasking prowess, and proficiency in admissions software. A passion for teamwork and an unwavering commitment to student success. Schedule: Monday to Friday Weekends as needed Ability to Relocate: Miami, FL 33137: Relocate before starting work (Required) Work Location: In person Benefits At Istituto Marangoni Miami, we don't just offer a job; we provide an opportunity to be part of something extraordinary. When you join us, you become a part of a creative and innovative community that is dedicated to shaping the future of fashion education. Ready to Take the Leap? If you're ready to combine your passion for fashion with your expertise in admissions, we want to hear from you! Let's create the future of fashion together. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

The individual in this position works under direction of RN Case Manager and/or Social Worker. The individual's responsibilities include but not limited to the following actions: a) Follow up on patient accounts for when authorization for stay is required, Fax numbers to Send clinical reviews. b) Follow up on each account during the stay and on discharge for authorization - document in the electronic system. c) Escalate any potential disputes or denial of accounts to director of Case Management or designee d) Trends disputed claims by at least payor and physician e) assist in obtaining authorization for patient discharged to Skilled Facilities or other post-acute care that require authorization f) other duties as assigned Position Qualification: High School diploma or equivalent required. Associate or bachelor's degree preferred. Paramedic, EMT or Nursing Assistant license preferred. Acute hospital experience preferred. Skills required include excellent organizational skills, excellent verbal and written communication skills, demonstrated problem solving skills, and computer literacy. Data Analytic skills preferred

This is a temporary position, effective through March 1, 2026, with the possibility of continuing through September 1, 2026. Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families? WHAT YOU WILL DO: The Refugee Case Management Coordinator is an exempt position responsible for coordinating psychosocial, educational, social, and housing services. This position is also responsible for supervising, processing referrals, and follow-ups to ensure timely and appropriate service delivery through a network of providers. Supervisor Responsibilities: Provide case management and social service oversight to all program sites Provide weekly clinical supervision to social work interns and provide case consultations at case staffing and FL-CASIC periodic staff meetings. Duties and Responsibilities: Provide social work services for the program, which include individual assessments, individual counseling, and group counseling. Oversee the individual, family service, and wellness plans for each new client Conducts outreach to a network of social service providers to build a trauma-informed network Ensures client referrals to social service services through a network of providers to include housing, education, childcare, employment, and psychosocial services Ensure concise, timely entry, and completion of all documentation in the Avatar system within 48 hours of the event occurrence. Participate in monthly supervision, monthly staff meetings, and peer audits with the program director and staff Assist in the data collection to ensure program outcomes. Perform all other duties as assigned. WHAT WE OFFER: $45,000 - $55,000, depending on experience 15 PTO Days per year 13 Paid Holidays Medical, Dental & Vision insurance Healthcare Concierge Financial Wellness Program Dependent Care Flexible Spending Account Immediate eligibility for 403b Savings Plan with 25% match Supplementary Accident, Hospital Indemnity and Specified Disease insurance Paid Life/AD&D insurance Pet, Legal and Identity Theft programs Continuous training and professional development opportunities Mileage Reimbursement An opportunity to make the world a better place! WHAT YOU WILL NEED: Master s degree in social work or related field with a thorough understanding of trauma-informed care principles Previous social work supervisory experience strongly preferred Previous experience working with refugees strongly preferred Excellent supervisory and analytical skills Ability to deal professionally, courteously, and efficiently with clients and other employees Knowledge of community organizations and resources Excellent written and verbal communication skills Knowledge and previous experience in working with interpretation services Cross-cultural experience or cultural diversity training required Bilingual, preferably in Dari, Pashto, and other languages spoken by clients Must have a valid driver's license with auto insurance coverage. WHO WE ARE: From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly. GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor s and Master s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee. Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law. EOE/Drug-Free Workplace/ E-Verify

Job Description The Student Services Coordinator role supports the Student Services department by offering a diverse range of activities designed to enhance student engagement and foster professional development. Responsibilities: Offers placement assistance and career development support to students and graduates. Coordinates and facilitates student activities such as but not limited to including student appreciation days, career fairs and annual graduation ceremony. Conducts and schedules monthly workshops on topics such as interviewing, resume writing, time management and professionalism. Resume reviews and assistance. Delivers exceptional customer service to students and handles their requests in a timely manner. Cultivates and maintains relationships with employers. Develops and updates student services bulletin boards, job boards and the online career center database. Facilitates on-campus recruiting events with employers. Prepares monthly departmental calendars detailing meetings, events, student activities and guest speakers. Oversee the creation of semester newsletters. Offers referral services to students for health insurance, housing, day care, transportation and other community resources. Maintains accurate records and documentation. Coordinates and facilitates Student Government Association/Phi Theta Kappa meetings and assists with other student organization meetings accordingly. The student Services Coordinator must have a minimum of a Bachelor's degree and have at least two years of related experience.

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Responsible for the coordinating academic diving program through maintenance of certifications and scheduling as well as analysis of data to improve the program and student experiences. Job Category: Exempt Hiring Range: Pay Basis: Annually Subject to Grant Funding? No Essential Job Functions: 1. Teaches academic scuba diving classes. 2. Administers qualitative and quantitative surveys post recreational course offerings; Interprets survey data to improve student experience and shape future program offerings. 3. Facilitates classroom, pool, and off campus trip reservations for academic courses. 4. Schedules staff members assigned to each class within PADI standards and regulations. 5. Maintains academic certifications to ensure proper records of Professional Association of Dive Instructor standards and regulations. 6. Assists in staff development and training through workshops, private sessions, and formal staff training day during each semester. 7. Liaises with admissions to aid in departmental tours for recruitment of new students. 8. Completes special projects as assigned. 9. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Knowledge and understanding of scuba diving instruction; dive theory including physics, physiology, and equipment; marine science and other related fields such as oceanography; leadership development. 2. General knowledge of MS Office Suite (Outlook, Word and Excel). 3. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions 2. Speaking - Advanced skills in talking to others to convey information effectively. 3. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 4. Reading Comprehension - Advanced understanding of written sentences and paragraphs in work-related documents 5. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one. 6. Service Orientation - Proficient skills in actively looking for ways to help people. Abilities: 1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). 4. Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. 5. Multi-Tasking - The ability to perform multiple tasks simultaneously without error. Physical Requirements and Working Conditions: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. May be required to work nights or weekends. 5. Travel - Must be able to travel on a daily and/or overnight basis. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 8. Ability to lift 35 pounds with each hand. 9. Ability to spend prolonged time on boats and in the outside environment. Required Certifications/Licensures: 1. PADI IDC Staff Instructor Certification or Higher 2. DAN DFA PRO Instructor Required Education: Bachelor's Degree Major (if required: Marine Science or related field. Required Experience: Minimum three (3) years as a PADI Instructor including at least six (6) months as a PADI Instructor Development Course Staff Instructor. Preferred Qualifications: PADI Course Director Is this a safety sensitive position? Yes Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

ABOUT US: National Behavioral Health provider TreatmentX is opening new locations, providing a full continuum of care treatment model for adults with mental health and substance use disorders. OUR CULTURE: The minute you start working here, you become an integral part of our WE CARE Culture. Our mission is to provide a transformational influence for patients and their loved ones . Anchored in evidence-based practices, we facilitate person-centered accessible care. We provide best-in-class treatment for patients with a diagnosis of substance use disorder, mental health disorder or both. Our core values are represented in the acronym “WE CARE.” Wellness - In the WE CARE culture, we embody WELLNESS through demonstrating empathy, compassion, and connection. Excellence - We demonstrate EXCELLENCE with best-in-class, safety-focused clinical and medical treatment, strong leadership, and a passion for patient care. Commitment - Our COMMITMENT to recovery and the community is shown through philanthropy, loyalty and unity. We believe that true recovery is an effort that requires the dedication level of "all in, all the time". Accountability - We encourage ACCOUNTABILITY in all day-to-day activities, and honor that accountability through holding people accountable to the truth; with an understanding that truth without love is cruelty. Tell the truth with love. Respect - As a patient, you will always be treated with RESPECT here. Our conversations and actions are hallmarked by honesty, integrity, trust, and humility. Empower - We strive to EMPOWER all staff and patients to succeed, and White Light Behavioral Health is a place where all are welcome and encouraged to thrive and develop in an inclusive, diverse, and equitable environment. POSITION PURPOSE: Admissions is responsible for all contact with clients, families, and referral sources prior to admitting to our programs. Admission will verify insurance and screen all potential candidates for admission. Admissions is responsible for maintaining general census and tracking of referral sources. Admissions will complete all necessary documentation and communicate all pertinent information regarding admitting clients. ESSENTIAL JOB FUNCTIONS: Accountable for leading a WE CARE culture that focuses on our mission to provide a transformational influence to patients and their loved ones. Responsible to answer inbound phone calls into the admissions call center, and to make outbound follow up calls to prospective clients. Obtaining insurance info, financial agreements, and all documentation for admits. Develops and maintains referral relationships through outbound and follow up calls. Identify prospective referral accounts and foster lasting relationships with those accounts. Collaborate with the Business Development Team to identify and grow opportunities. Maintains client confidentiality laws. Transports clients to and from appointments and meetings, when necessary. Ensures a professional atmosphere at all times. Coordinates transportation for new clients. Adheres to all company policies and procedures. Completes additional tasks, as assigned. POSITION REQUIREMENTS & QUALIFICATIONS: EDUCATION : High school diploma, some college experience may be preferred EXPERIENCE: Familiar with substance abuse and mental health procedures. Experience in the admissions process. LICENSURE/CERTIFICATION: None necessary, however, some certification in chemical dependence may be preferred. KNOWLEDGE, TRAINING, FUNCTIONAL COMPETENCIES REQUIRED AT TIME OF HIRE: Fundamental understanding of addiction and 12 step programming. Thorough note taking and documentation in Salesforce of all interactions with clients Demonstrate competency and understanding of insurance and private pay rates in conversations with clients and their families Completing pre-assessments and completing all required fields in Kipu and Salesforce templates. Comfortable on the phone with potential clients, referrals, and collaterals Able to convey the treatment experience and program details to potential clients, families, and referrals Proven effectiveness working in a high-volume call center environment Ability to convert inbound calls to clients Must be available to answer work-issued cell phone when outside the office Must meet pre-employment and maintain all applicable state, national, and job-related guidelines for reference checking, background screening,10 panel urine drug screening, health screening, DMV (if applicable), insurance (if applicable), and license/credential verifications We offer great benefits including 401(k) with company match, 23 annual days of paid time off, medical, dental, vision, and much more. It is the policy of White Light Behavioral Health to offer equal employment opportunity to all persons without regard to race, religion, color, sex, age, national origin, ancestry, disability, genetic information, veteran status, marital status, parental status, sexual orientation, gender identity or gender expression status. We are also a drug-free workplace.

Job Details Job FamilySTAFF - Support StaffGradeHFSalary$21.80 - $29.80DepartmentSchool of EducationReports ToProgram ManagerClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateAugust 13, 2025 The School of Education (SOE) Advisor provides educational guidance, advisement and operational support for the School of Education programs and its three departments: Early Childhood Education, K-12 Teacher Education Programs and the Center for Professional Development. What you will be doing * Recommends courses and programs of study for new, continuing and transferring, certification and recertification students * Advises students regarding admissions, academic testing and graduation requirements * Conducts case management activities for a large number of students * Provides individual career advisement to students and assists students in defining and clarifying their educational goals * Maintains regular communication with students regarding their academic progress * Tracks individual student performance and ensures that the BS applicants have completed the minimum requirements for admission to the programs * Assists students in completing the BS admission application process (paper and online) and follows up for retention purposes * Tracks individual student performance and ensures that the BS graduates have completed their academic requirements and paperwork for graduation * Advises and assists students with academic difficulties * Tracks student performance, participation and enrollment in the SOE programs * Creates, updates, tracks and maintains B.S. student enrollment and reporting databases for State Program Reports and Audits and ascertains program recruitment, enrollment, and completion reviews; approves Program Review Audits and student Individual Education Plans (IEP) * Assists the Recruitment Manager with planning recruitment and retention activities for all SOE programs * Coordinates with Admission, General Advisement, Veteran Affairs, and ISS representatives across all MDC campuses to maintain accurate student degree audit information * Represents the School of Education at College and Miami Dade Community fairs and other venues to recruit students for the SOE programs * Maintains and protects the privacy of program participants and their files, electronic or paper, in compliance with the U.S. Department of Education requirements * Performs other duties as assigned What you need to succeed * Bachelor's Degree in appropriate field from a regionally accredited institution and three (3) years of related work experience in Counseling, Social Work, Education, Advisement * All degress should be from a regionally accredited institution * Knowledge and understanding of College organization, goals and objectives, and policies and procedures * Ability to organize and deliver presentations to audiences * Proficiency in Microsoft word, Excel, Outlook, PowerPoint and related computer programs * Possesses excellent organizational and decision-making skills * Possesses strong interpersonal skills to effectively communicate with students, coworkers and the general public * Knowledge of discipline specific materials, industry stand practices, industry employment opportunities * Ability to read and interpret documents such as school reports, databases, course catalogs and transcripts * Ability to exercise discretion and independent judgment when completing daily assignments * Ability to work a flexible schedule including evening and weekend assignments * Ability to travel to other College campuses, other educational institutions and outreach centers as required by the position * Ability to work independently with minimal supervision * Ability to work well with students, faculty and staff Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************

Major Responsibilities: The Admissions Advisor is responsible for identifying, recruiting, and enrolling prospective students in the University's academic programs. Serving as a trusted representative and consultant, the Admissions Advisor guides candidates through the complete enrollment journey by building meaningful relationships, understanding individual educational and career aspirations, and connecting students with programs and resources that align with their goals. This role integrates strategic recruitment efforts with personalized advising to support informed decision-making and drive enrollment success. Specific Duties and Responsibilities: Maintain a thorough knowledge of the University's policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student's enrollment. Obtain a thorough knowledge of the University's objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students. Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student's post-secondary education needs, and by finishing the enrollment process as appropriate. Work closely with students to identify, refine, assess and determine student's educational and career goals, providing ongoing advisement to those students. Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution. Deliver personalized assistance to active-duty military students and veterans. Organize, maintain, and update all student admissions information in the database, as well as in the students' file. Complete and process all enrollment documents and ensure the student's file meet audit requirement standards. Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity. Conduct tours of the University for prospective student and parents. Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments. Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours. Participate in the self-studies and committees conducted by the University. Participate in the new students' orientation. Support and participate in University's Commencement Ceremonies. Performs any special project assigned by the President or supervisor. Performs other duties as assigned. Ensure they are in compliance with Title IX of Education Amendments Act of 1972. Follow all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations. Read, understand and comply with the University's mission, the catalog, the University's policies and procedures, the Staff Handbook and institutional effectiveness process. Responds to communications (email/voicemail) on a daily basis. Requirements: 1. HS, Associate, bachelor's, or master's degree 2. English/Spanish required 3. Customer Service and teamwork skills Schedule: Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm) Job Type Full-time

Major Responsibilities: The Admissions Advisor is responsible for identifying, recruiting, and enrolling prospective students in the University's academic programs. Serving as a trusted representative and consultant, the Admissions Advisor guides candidates through the complete enrollment journey by building meaningful relationships, understanding individual educational and career aspirations, and connecting students with programs and resources that align with their goals. This role integrates strategic recruitment efforts with personalized advising to support informed decision-making and drive enrollment success. Specific Duties and Responsibilities: Maintain a thorough knowledge of the University's policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student's enrollment. Obtain a thorough knowledge of the University's objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students. Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student's post-secondary education needs, and by finishing the enrollment process as appropriate. Work closely with students to identify, refine, assess and determine student's educational and career goals, providing ongoing advisement to those students. Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution. Deliver personalized assistance to active-duty military students and veterans. Organize, maintain, and update all student admissions information in the database, as well as in the students' file. Complete and process all enrollment documents and ensure the student's file meet audit requirement standards. Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity. Conduct tours of the University for prospective student and parents. Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments. Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours. Participate in the self-studies and committees conducted by the University. Participate in the new students' orientation. Support and participate in University's Commencement Ceremonies. Performs any special project assigned by the President or supervisor. Performs other duties as assigned. Ensure they are in compliance with Title IX of Education Amendments Act of 1972. Follow all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations. Read, understand and comply with the University's mission, the catalog, the University's policies and procedures, the Staff Handbook and institutional effectiveness process. Responds to communications (email/voicemail) on a daily basis. Requirements: 1. HS, Associate, bachelor's, or master's degree 2. English/Spanish required 3. Customer Service and teamwork skills Schedule: Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm *Fridays alternate ( campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm) Job Type Full-time

The Student Services Coordinator role supports the Student Services department by offering a diverse range of activities designed to enhance student engagement and foster professional development. Responsibilities: Offers placement assistance and career development support to students and graduates. Coordinates and facilitates student activities such as but not limited to including student appreciation days, career fairs and annual graduation ceremony. Conducts and schedules monthly workshops on topics such as interviewing, resume writing, time management and professionalism. Resume reviews and assistance. Delivers exceptional customer service to students and handles their requests in a timely manner. Cultivates and maintains relationships with employers. Develops and updates student services bulletin boards, job boards and the online career center database. Facilitates on-campus recruiting events with employers. Prepares monthly departmental calendars detailing meetings, events, student activities and guest speakers. Oversee the creation of semester newsletters. Offers referral services to students for health insurance, housing, day care, transportation and other community resources. Maintains accurate records and documentation. Coordinates and facilitates Student Government Association/Phi Theta Kappa meetings and assists with other student organization meetings accordingly. The student Services Coordinator must have a minimum of a Bachelor's degree and have at least two years of related experience.

ABOUT US: National Behavioral Health provider TreatmentX is opening new locations, providing a full continuum of care treatment model for adults with mental health and substance use disorders. OUR CULTURE: The minute you start working here, you become an integral part of our WE CARE Culture. Our mission is to provide a transformational influence for patients and their loved ones . Anchored in evidence-based practices, we facilitate person-centered accessible care. We provide best-in-class treatment for patients with a diagnosis of substance use disorder, mental health disorder or both. Our core values are represented in the acronym “WE CARE.” Wellness - In the WE CARE culture, we embody WELLNESS through demonstrating empathy, compassion, and connection. Excellence - We demonstrate EXCELLENCE with best-in-class, safety-focused clinical and medical treatment, strong leadership, and a passion for patient care. Commitment - Our COMMITMENT to recovery and the community is shown through philanthropy, loyalty and unity. We believe that true recovery is an effort that requires the dedication level of "all in, all the time". Accountability - We encourage ACCOUNTABILITY in all day-to-day activities, and honor that accountability through holding people accountable to the truth; with an understanding that truth without love is cruelty. Tell the truth with love. Respect - As a patient, you will always be treated with RESPECT here. Our conversations and actions are hallmarked by honesty, integrity, trust, and humility. Empower - We strive to EMPOWER all staff and patients to succeed, and White Light Behavioral Health is a place where all are welcome and encouraged to thrive and develop in an inclusive, diverse, and equitable environment. POSITION PURPOSE: Admissions is responsible for all contact with clients, families, and referral sources prior to admitting to our programs. Admission will verify insurance and screen all potential candidates for admission. Admissions is responsible for maintaining general census and tracking of referral sources. Admissions will complete all necessary documentation and communicate all pertinent information regarding admitting clients. ESSENTIAL JOB FUNCTIONS: Accountable for leading a WE CARE culture that focuses on our mission to provide a transformational influence to patients and their loved ones. Responsible to answer inbound phone calls into the admissions call center, and to make outbound follow up calls to prospective clients. Obtaining insurance info, financial agreements, and all documentation for admits. Develops and maintains referral relationships through outbound and follow up calls. Identify prospective referral accounts and foster lasting relationships with those accounts. Collaborate with the Business Development Team to identify and grow opportunities. Maintains client confidentiality laws. Transports clients to and from appointments and meetings, when necessary. Ensures a professional atmosphere at all times. Coordinates transportation for new clients. Adheres to all company policies and procedures. Completes additional tasks, as assigned. POSITION REQUIREMENTS & QUALIFICATIONS: EDUCATION: High school diploma, some college experience may be preferred EXPERIENCE: Familiar with substance abuse and mental health procedures. Experience in the admissions process. LICENSURE/CERTIFICATION: None necessary, however, some certification in chemical dependence may be preferred. KNOWLEDGE, TRAINING, FUNCTIONAL COMPETENCIES REQUIRED AT TIME OF HIRE: Fundamental understanding of addiction and 12 step programming. Thorough note taking and documentation in Salesforce of all interactions with clients Demonstrate competency and understanding of insurance and private pay rates in conversations with clients and their families Completing pre-assessments and completing all required fields in Kipu and Salesforce templates. Comfortable on the phone with potential clients, referrals, and collaterals Able to convey the treatment experience and program details to potential clients, families, and referrals Proven effectiveness working in a high-volume call center environment Ability to convert inbound calls to clients Must be available to answer work-issued cell phone when outside the office Must meet pre-employment and maintain all applicable state, national, and job-related guidelines for reference checking, background screening,10 panel urine drug screening, health screening, DMV (if applicable), insurance (if applicable), and license/credential verifications We offer great benefits including 401(k) with company match, 23 annual days of paid time off, medical, dental, vision, and much more. It is the policy of White Light Behavioral Health to offer equal employment opportunity to all persons without regard to race, religion, color, sex, age, national origin, ancestry, disability, genetic information, veteran status, marital status, parental status, sexual orientation, gender identity or gender expression status. We are also a drug-free workplace.

Job Details Job FamilySTAFF - Support StaffGradeHFSalary$21.80 - $29.80DepartmentSchool of EducationReports ToProgram ManagerClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateFebruary 23, 2025 The School of Education (SOE) Advisor provides educational guidance, advisement and operational support for the School of Education programs and its three departments: Early Childhood Education, K-12 Teacher Education Programs and the Center for Professional Development. What you will be doing * Recommends courses and programs of study for new, continuing and transferring, certification and recertification students * Advises students regarding admissions, academic testing and graduation requirements * Conducts case management activities for a large number of students * Provides individual career advisement to students and assists students in defining and clarifying their educational goals * Maintains regular communication with students regarding their academic progress * Tracks individual student performance and ensures that the BS applicants have completed the minimum requirements for admission to the programs * Assists students in completing the BS admission application process (paper and online) and follows up for retention purposes * Tracks individual student performance and ensures that the BS graduates have completed their academic requirements and paperwork for graduation * Advises and assists students with academic difficulties * Tracks student performance, participation and enrollment in the SOE programs * Creates, updates, tracks and maintains B.S. student enrollment and reporting databases for State Program Reports and Audits and ascertains program recruitment, enrollment, and completion reviews; approves Program Review Audits and student Individual Education Plans (IEP) * Assists the Recruitment Manager with planning recruitment and retention activities for all SOE programs * Coordinates with Admission, General Advisement, Veteran Affairs, and ISS representatives across all MDC campuses to maintain accurate student degree audit information * Represents the School of Education at College and Miami Dade Community fairs and other venues to recruit students for the SOE programs * Maintains and protects the privacy of program participants and their files, electronic or paper, in compliance with the U.S. Department of Education requirements * Performs other duties as assigned What you need to succeed * Bachelor's Degree in appropriate field from a regionally accredited institution and three (3) years of related work experience in Counseling, Social Work, Education, Advisement * All degress should be from a regionally accredited institution * Knowledge and understanding of College organization, goals and objectives, and policies and procedures * Ability to organize and deliver presentations to audiences * Proficiency in Microsoft word, Excel, Outlook, PowerPoint and related computer programs * Possesses excellent organizational and decision-making skills * Possesses strong interpersonal skills to effectively communicate with students, coworkers and the general public * Knowledge of discipline specific materials, industry stand practices, industry employment opportunities * Ability to read and interpret documents such as school reports, databases, course catalogs and transcripts * Ability to exercise discretion and independent judgment when completing daily assignments * Ability to work a flexible schedule including evening and weekend assignments * Ability to travel to other College campuses, other educational institutions and outreach centers as required by the position * Ability to work independently with minimal supervision * Ability to work well in a multi-ethnic and multi-cultural environments with students, faculty and staff Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. Position Overview : Identify, recruit and enroll prospective students in the programs available at the University. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. Special Projects: Execute special projects assigned by the President or supervisor. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: Maintain a thorough knowledge of the University's policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student's enrollment. Obtain a thorough knowledge of the University's objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students. Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student's post-secondary education needs, and by finishing the enrollment process as appropriate. Work closely with students to identify, refine, assess and determine student's educational and career goals, providing ongoing advisement to those students. Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution. Deliver personalized assistance to active-duty military students and veterans. Organize, maintain, and update all student admissions information in the database, as well as in the students' file. Complete and process all enrollment documents and ensure the student's file meet audit requirement standards. Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity. Conduct tours of the University for prospective student and parents. Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments. Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours. Department of Defense Responsibilities: Serve as the primary point of contact for active military students, providing personalized guidance through the admissions process and ensuring a smooth transition into academic programs. Demonstrate in-depth knowledge of military educational benefits, assisting prospective students in understanding and maximizing the resources available. Offer specialized assistance to active military students, addressing their unique needs and challenges during the enrollment process. Stay informed about changes in military educational policies and ensure the institution's compliance with relevant regulations affecting active-duty students. Requirements: 1. HS, Associate, bachelor's, or master's degree 2. English/Spanish required 3. Customer Service and teamwork skills Schedule: Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm) Job Type Full-time Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA) Working Conditions General office working conditions. Noise level is at normal office capacity. Physical Demands The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. The employee must lift and/or move up to (10) pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required. Safety Hazard of the Job Minimal Hazards.

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. Position Overview: Identify, recruit and enroll prospective students in the programs available at the University. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. Special Projects: Execute special projects assigned by the President or supervisor. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: Maintain a thorough knowledge of the University's policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student's enrollment. Obtain a thorough knowledge of the University's objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students. Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student's post-secondary education needs, and by finishing the enrollment process as appropriate. Work closely with students to identify, refine, assess and determine student's educational and career goals, providing ongoing advisement to those students. Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution. Deliver personalized assistance to active-duty military students and veterans. Organize, maintain, and update all student admissions information in the database, as well as in the students' file. Complete and process all enrollment documents and ensure the student's file meet audit requirement standards. Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity. Conduct tours of the University for prospective student and parents. Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments. Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours. Department of Defense Responsibilities: Serve as the primary point of contact for active military students, providing personalized guidance through the admissions process and ensuring a smooth transition into academic programs. Demonstrate in-depth knowledge of military educational benefits, assisting prospective students in understanding and maximizing the resources available. Offer specialized assistance to active military students, addressing their unique needs and challenges during the enrollment process. Stay informed about changes in military educational policies and ensure the institution's compliance with relevant regulations affecting active-duty students. Requirements: 1. HS, Associate, bachelor's, or master's degree 2. English/Spanish required 3. Customer Service and teamwork skills Schedule: Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm *Fridays alternate ( campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm) Job Type Full-time Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA) Working Conditions General office working conditions. Noise level is at normal office capacity. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. The employee must lift and/or move up to (10) pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required. Safety Hazard of the Job Minimal Hazards. Note: The use of computers and University resources is limited for school business purpose. Installation of any software is prohibited. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities required for this position in each Campus at all times. Tasks, duties, skills and/or responsibilities may vary from individual to individual, campus to campus and over time, depending upon various factors. These are general guidelines for this job position.

The Student Services Coordinator role supports the Student Services department by offering a diverse range of activities designed to enhance student engagement and foster professional development. Responsibilities: * Offers placement assistance and career development support to students and graduates. * Coordinates and facilitates student activities such as but not limited to including student appreciation days, career fairs and annual graduation ceremony. * Resume reviews and assistance. * Delivers exceptional customer service to students and handles their requests in a timely manner. * Cultivates and maintains relationships with employers. * Develops and updates student services bulletin boards, job boards and the online career center database. * Facilitates on-campus recruiting events with employers. * Offers referral services to students for health insurance, housing, day care, transportation and other community resources. * Maintains accurate records and documentation. * Coordinate and facilitate alumni and employer engagement activities, such as alumni events, career fairs, and the annual graduation ceremony. * Perform additional duties as assigned. * Must be able to work on campus with day/evening and weekend availability. The student Services Coordinator must have a minimum of a Bachelor's degree and have at least two years of related experience.

Job Details Job FamilySTAFF - Support StaffGradeHFSalary$21.80 - $29.80DepartmentSchool of EducationReports ToProgram ManagerClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateAugust 04, 2025 The School of Education (SOE) Advisor provides educational guidance, advisement and operational support for the School of Education programs and its three departments: Early Childhood Education, K-12 Teacher Education Programs and the Center for Professional Development. What you will be doing * Recommends courses and programs of study for new, continuing and transferring, certification and recertification students * Advises students regarding admissions, academic testing and graduation requirements * Conducts case management activities for a large number of students * Provides individual career advisement to students and assists students in defining and clarifying their educational goals * Maintains regular communication with students regarding their academic progress * Tracks individual student performance and ensures that the BS applicants have completed the minimum requirements for admission to the programs * Assists students in completing the BS admission application process (paper and online) and follows up for retention purposes * Tracks individual student performance and ensures that the BS graduates have completed their academic requirements and paperwork for graduation * Advises and assists students with academic difficulties * Tracks student performance, participation and enrollment in the SOE programs * Creates, updates, tracks and maintains B.S. student enrollment and reporting databases for State Program Reports and Audits and ascertains program recruitment, enrollment, and completion reviews; approves Program Review Audits and student Individual Education Plans (IEP) * Assists the Recruitment Manager with planning recruitment and retention activities for all SOE programs * Coordinates with Admission, General Advisement, Veteran Affairs, and ISS representatives across all MDC campuses to maintain accurate student degree audit information * Represents the School of Education at College and Miami Dade Community fairs and other venues to recruit students for the SOE programs * Maintains and protects the privacy of program participants and their files, electronic or paper, in compliance with the U.S. Department of Education requirements * Performs other duties as assigned What you need to succeed * Bachelor's Degree in appropriate field from a regionally accredited institution and three (3) years of related work experience in Counseling, Social Work, Education, Advisement * All degress should be from a regionally accredited institution * Knowledge and understanding of College organization, goals and objectives, and policies and procedures * Ability to organize and deliver presentations to audiences * Proficiency in Microsoft word, Excel, Outlook, PowerPoint and related computer programs * Possesses excellent organizational and decision-making skills * Possesses strong interpersonal skills to effectively communicate with students, coworkers and the general public * Knowledge of discipline specific materials, industry stand practices, industry employment opportunities * Ability to read and interpret documents such as school reports, databases, course catalogs and transcripts * Ability to exercise discretion and independent judgment when completing daily assignments * Ability to work a flexible schedule including evening and weekend assignments * Ability to travel to other College campuses, other educational institutions and outreach centers as required by the position * Ability to work independently with minimal supervision * Ability to work well with students, faculty and staff Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************