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Family Services Coordinator I
Associated Catholic Charities 4.1
Service coordinator job in Baltimore, MD
Hourly Pay Rate: $23.93
$2,000 sign on bonus (for external candidates only)
Catholic Charities' Head Start/ Early Head Start programs promote school readiness and family self-sufficiency through holistic services.
Catholic Charities of Baltimore, Carroll County Head Start is currently seeking a Family ServiceCoordinator I, who will organize, implement, and track program activities within the Health and Family and Community Partnership service areas. Work in partnership with education and disabilities team members, recruit and enroll children and develop and implement Individualized Family Partnership agreements with parents. Act as community liaison for the program. Plan family activities and promote family engagement. The work schedule is Monday - Friday, 8am - 4pm.
JOB DUTIES & RESPONSIBILITIES:
Establish productive collaborative relationships with parents/caregivers. Convey messages that are respectful, patient, relaxed and demonstrate an interest in the child and family. All interactions will help children and families feel valuable, competent, and cared for and should demonstrate positive guidance and collaboration.
Identify and utilize state and local resources for the child and family. Familiarizes the parents with available resources in the area served and makes and accepts referrals for the children and families to and from other community agencies.
Link the child and the family into an on-going health system and set up preliminary screenings (physicals, immunizations, and dental checkup) for each child entering the program.
Assist with the organization and oversight of the procedures for program recruitment in conjunction with the Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Coordinator.
Organize and implement parent training and group activities based on identified needs. Serves as instructor for designated training sessions and activities.
Establish and maintain updated individual health records on Head Start children following regulations and established guidelines.
Performs other duties as assigned.
EDUCATION REQUIREMENTS:
Family ServicesCoordinator I (433000) - Associates degree in a human service or related field.
Family ServicesCoordinator II (433200) - Bachelor's degree in a human service or related field.
Family ServicesCoordinator III (433300) - Master's in Human Services or related field.
A combination of education and experience may be considered in lieu of a degree.
REQUIRED SKILLS & ABILITIES:
Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook skills required. Other Microsoft Office application knowledge, such as Word, Excel PowerPoint, Skype, and OneDrive desired.
Ability to relate to children and make the environment an enjoyable atmosphere.
Knowledge of early childhood teaching strategies.
Willing and able to accompany the children and parents on field trips and to actively participate with them in other activities.
Remain flexible to the needs of the program including being available for evening meetings as needed. Must have reliable transportation and a current driver's license with no more than three points.
Ability to act with discretion, tact, and professionalism in all situations.
Effective conflict resolution skills.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Light work that includes moving objects up to 20 pounds / occasionally 40 pounds.
Remaining in a stationary position, often standing, or sitting for prolonged periods.
Moving about to accomplish tasks or moving from one work site to another.
Communicating with others to exchange information.
Assessing the accuracy, neatness and thoroughness of the work assigned. Repeating motions that may include the wrists, hands and/or fingers.
We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:
Health/Dental/Vision
Vacation/sick/holiday pay
403(b) Retirement Plan with a discretionary employer contribution
Tuition Advancement
Paid Parental Leave
Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.
Catholic Charities is an equal opportunity employer
$23.9 hourly 6d ago
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Congressional Liaison
Steerbridge
Service coordinator job in Arlington, VA
Senior Congressional Support / Management Analyst
About the Role
We are seeking an experienced Senior Congressional Support / Management Analyst to support the F-35 Lightning II Joint Program Office (JPO). This role focuses on providing analytical, coordination, and advisory support related to Congressional engagement and legislative activity affecting one of the Department of Defense's most visible programs. The ideal candidate brings a strong understanding of the legislative process and experience working at the intersection of government programs and Capitol Hill. (This role is a part of a proposal support.)
Key Responsibilities
In this role, you will support the preparation and coordination of materials responding to Congressional requests, staff inquiries, and formal taskers. You will help develop briefing packages, staffing papers, and response documents that clearly communicate program information to legislative audiences.
You will also provide rapid-turn analysis on the potential programmatic and financial impacts of proposed legislation and budget actions affecting the F-35 program. This includes collaborating with program, financial, and policy teams to assess implications and present findings in a concise and accurate manner. As part of the role, you may attend Congressional hearings and briefings alongside F-35 program staff, supporting situational awareness and follow-on actions.
Required Qualifications
Candidates must possess a bachelor's degree in a relevant field and at least 10 years of experience in management analysis, legislative affairs support, or related roles. An active Secret security clearance is required. Successful candidates will demonstrate strong analytical and writing skills, sound judgment, and the ability to work effectively in fast-paced, high-visibility environments.
Preferred Qualifications
At least five years of experience working on or with Capitol Hill, within a federal legislative or policy office, or in a government relations role is strongly preferred. Experience spanning government and defense or private-sector organizations is a plus, along with familiarity with defense authorization and appropriations processes.
Why Join Us
This position offers a unique opportunity to contribute directly to Congressional engagement efforts for the F-35 program. You'll work closely with senior leaders and stakeholders, helping ensure accurate, timely information supports informed decision-making at the highest levels.
👉 Apply today or message us to learn more.
$45k-89k yearly est. 5d ago
Project Support Coordinator
PTR Global
Service coordinator job in Columbia, MD
Project Coordinator
Job Type: Fully Onsite - 5 days a week (M-F)
Pay Rate: $32-$33 hourly on W2
Salary: $55,000-70,000k Yearly
We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team.
This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners.
The ideal candidate will play a key role in maintaining efficiency and ensuring project success.
Responsibilities:
Support Project Managers with scheduling, tracking, and reporting.
Maintain organized project documentation and updates.
Coordinate meetings and follow up on action items.
Communicate with internal teams, suppliers, and customers.
Monitor progress and flag risks or delays.
Qualifications/Must haves:
4+ years of project coordination or related experience.
Experience with purchase orders (POs) and managing customer accounts.
Strong organizational and multitasking skills.
Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus.
What We're Looking For:
Strong communication skills with an outgoing, adaptable, and professional attitude.
Comfortable with daily commute and able to work onsite 5 days a week.
Available for onsite interviews and flexible with the hiring manager's schedule.
Ready to start immediately if selected and open to any shift schedule.
$32-33 hourly 1d ago
MEP Coordinator
Holder Construction 4.7
Service coordinator job in Washington, DC
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
$67k-87k yearly est. 1d ago
Custodial Services Worker - National Aquarium
Aramark Corp 4.3
Service coordinator job in Baltimore, MD
Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide!
Cleanliness is a necessity of every business. As a Custodial Services worker on our team, you'll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. The best part? It's just the starting point of your career! It's time to pursue what matters to you.
Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs
Compensation Data
COMPENSATION: The Hourly rate for this position is $17.51 to $17.51. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
Maintains a clean and orderly environment to project the safety and health of others
Accurately maintains and cleans housekeeping equipment
Cleans assigned areas to Aramark and client standards and requirements
Follows procedures for storage and disposal of trash and transports it to designated areas
Reports maintenance concerns via work order requests to appropriate personnel
Secures the facility, ensuring building is locked/unlocked as required
Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Previous custodial experience preferred.
Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals
Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
Adaptable to guests' needs
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Baltimore
$17.5-17.5 hourly 2d ago
Routing Coordinator
Breakthru Beverage Group, LLC 4.5
Service coordinator job in Washington, DC
Designs and manage the daily delivery workflow utilizing specialized software applications. Optimize delivery routes to maximize stops and case numbers. Manage and reorganize re-ships as needed. Report any issues with the software to management and l Coordinator, Delivery, Skills
$40k-64k yearly est. 7d ago
Privacy Coordinator
BBB National Programs 4.7
Service coordinator job in McLean, VA
BBB National Programs
BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.
Privacy Coordinator
WHO WE ARE
We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.
ABOUT OUR PRIVACY INITIATIVES
BBB National Programs works with individual companies, industry groups, and regulators to develop, monitor, and enforce robust privacy standards. Our trusted privacy programs deliver independent accountability for privacy commitments, whether built on self-regulatory principles or legal requirements, tailored to respond to the unique privacy challenges presented by specific data types, like children's data, or use cases, such as emerging technologies and cross-border transfers. Together our programs drive the adoption of unified privacy practices, facilitate consumer education and choice, and offer consumers accessible, no-cost privacy dispute resolution.
YOUR IMPACT
The Privacy Coordinator provides day-to-day administrative, customer service, and billing support, assisting the lead(s), including the Deputy Director, Privacy Operations and Vice President, Global Privacy Division and Privacy Initiatives Operations, in administering the BBB EU-US Data Privacy Framework (DPF) Program and in implementing other related privacy initiatives, as needed, within the purview of the Privacy Initiatives team. The Privacy Coordinator assists with daily BBB National Programs DPF Program operations, including responding to applicant and participant inquiries, creating and maintaining accurate participant records, processing payments and issuing invoices. The Privacy Coordinator also supports the Program's compliance monitoring functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary responsibility for screening new applications to the BBB EU-US DPF program, conducting initial reviews of posted privacy policies and other materials to check for eligibility.
Maintains accurate records of applicants and participating businesses by updating company data in appropriate spreadsheets and databases.
Serves as primary point of contact for new and renewing applicants, providing resources and general guidance, maintaining an open line of communication and responding professionally to inquiries, directing questions to management as needed.
Provides guidance to participating businesses on the renewal process for both the Department of Commerce and DPF program as well as insights on other procedures such as company restructuring Monitors pending applicants, alerting management to red flags that may cause their application to be rejected.
Coordinates execution and transmission of administrative documents (e.g., contracts, invoices) to new participants.
Conducts reviews of all new applicant privacy policies, assisting applicants in meeting all DPF and BBB National Programs' requirements, reporting to the Deputy Director for final review.
Conducts reviews of participating business compliance with DPF and Program administrative requirements during the annual account renewal process and follows up on deficiencies with participants as needed.
As needed, assists Deputy Director with supporting participants as they pursue approval or re-certification from the Department of Commerce.
Reports regularly to team on observed trends in the application process
Provide thought leadership on trends, observations, and developments to support a forward-looking outlook for the program.
Provide support to the Deputy Director and Vice President with identifying participants for the DPF verification program.
WHAT YOU WILL BRING
Must Have:
Bachelor's degree (B. A.) degree from four-year College or university
2+ years of Privacy experience
Attention to detail, organizational, and analytical skills
Excellent written and verbal communication skills
Proficiency in MS Office, including PowerPoint, Outlook, and Excel, and ability to work with Customer Relationship databases
Self-starter with ability to multi-task on several projects
Ability to create charts, graphs and tables to convey complicated information and sophisticated PowerPoint presentations about the program is highly desirable
Let us know if you have:
IAPP or other applicable certification (e.g. CIPP)
Knowledge of international data privacy compliance, including DPF, CBPR, GDPR, or other frameworks, strongly preferred
Public speaking skills, e.g. participation at industry conferences, webinar presentations, etc.
WHAT WE OFFER:
At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do.
Health & Welfare Benefits
: You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance.
Financial Well-Being
: Build your retirement savings with our 401k plan matching up to 7% of your contributions.
Time Off
: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and sick leave.
Wellness
: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.
Environment
: Our modern headquarters in McLean, VA provides the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission.
BBB National Programs is Great Place to Work Certified and has been named as a Best Place to Work for Working Daughters.
BBB National Programs is proud to be an equal employment opportunity employer.
$43k-68k yearly est. 3d ago
J Camps Admin and Outreach Coordinator
The Associated Network 4.7
Service coordinator job in Owings Mills, MD
Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community. We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees.
We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.
SUMMARY:
Under the supervision of the Senior Director of J Camps, The J Camps Admin and Outreach coordinator is responsible for providing administrative support for the J Camps department. This role involves working closely with J Camp families and J Camp staff to ensure that registrations, paperwork, and payment information are accurate and properly entered into the J Camps software systems. The coordinator also oversees J Camps community engagement and maintains relationships with partner organizations. Additionally, this position is responsible for creating systems to maintain organization of both camper and staff information and paperwork, as well as preparing and sharing rosters and reports as necessary.
WHAT YOU WILL DO:
Communicate professionally and effectively with parents, campers, directors and JCC staff.
Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids
Work with the camp team to implement a recruitment plan to attract new camper families.
Implement a lead follow-up protocol and ensure consistent follow-through for J Camps and J Kids
Send monthly birthday cards to J Camps families to maintain engagement
Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings.
Accurately input payment and additional camper information into our J Camps CRM systems including CampMinder and Salesforce/Traction Rec.
Collaborate with the HR department to manage and collect seasonal staff paperwork.
Work with Assistant Director of J Camps to plan recruitment events
Create camper recruitment events such as the Howard County reunion
Lead the planning of the annual staff reunion
Implement system for collecting and organizing camper and staff forms
Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies
Supervise seasonal camp administrative staff
Collaborate with the Assistant Director of J Camps to complete the following tasks in CampMinder:
Create and distribute weekly rosters and reports to all J Camps Directors during the summer.
Review and finalize new camper registrations and process applications.
Manage CampMinder reports including but not limited to, bunking, transportation, carpool, and busing capacity reports.
Oversee the camper waitlist and communicate with waitlisted families.
WHO YOU ARE:
Strong customer service skills
Prior experience in an administrative capacity preferred.
Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines.
Desire to make a positive impact on the lives of young people.
Demonstrated ability to communicate effectively with parents and campers.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Highly organized, with a strong emphasis on attention to details.
Prior experience in managing paperwork and office files is a plus.
Prior experience working in a summer camp or youth-oriented setting is preferred.
Flexibility to work some evenings and weekends; full availability required during the camp season, (May- August), with no vacation during that time.
Comfortable with Jewish traditions and practices.
Proficient in Microsoft Office Suite, including Excel, Word and Outlook
PHYSICAL SKILLS AND WORK ENVIRONMENT:
While performing the duties of this position, the employee is regularly required to use hands to manipulate objects, or tools, and controls, and to communicate verbally or hear. The employee is frequently required to sit and reach with their hands and arms. The role requires sufficient mobility to assist others with limited mobility. The employee must be physically capable of responding appropriately in situations where participant behavior requires physical action, such as running or restraining. The employee may be asked to assist with transferring participants from wheelchairs.
Occasional lifting and/or moving up to 25 pounds may be required.
COMPENSATION AND BENEFITS:
Salary (or Salary Range): $18.50 $20.00 per hour
Benefit & Perks: The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming.
This is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.
The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.
$20 hourly 16d ago
Program Advisor
The Washington Center 4.0
Service coordinator job in Washington, DC
Program Advisor - Temporary
Reports to: Assistant Director, Program Advising
Department: Employer Relations
Last Revised: April 2025
Salary Range: $58,000 - $64,000
The Program Advisor plays a critical role in preparing university students participating in The Washington Center's (TWC) academic programs, including the Academic Internship Program and other short-term initiatives. This position supports a diverse caseload of adult learners by providing individualized career coaching and tailored career-readiness services to equip them with essential and practical skills to obtain and thrive in an internship. Through strategic engagement, the Program Advisor will help learners develop industry-relevant skills, guiding them from initial program enrollment through internship placement.
In collaboration with each participant, the Program Advisor will identify industry-specific career interests and internship goals, revise application materials, and advise on interview preparation to ensure students are ready for the professional world. Program Advisors are also expected to meet defined placement goals and weekly performance metrics related to student engagement, coaching activity, and internship outcomes. An effective Program Advisor will cultivate an empathetic, mentoring attitude and offer valuable insights on hiring trends, industry expectations, and career success. Ideal candidates will possess strong communication and organizational skills with a solutions-oriented mindset.
This role also involves pre-arrival program planning, outreach, and administrative responsibilities to facilitate learners' progress through key program benchmarks, ensuring successful matriculation into TWC's programs. The Program Advisor will collaborate with internal and external stakeholders to maintain TWC's values of Justice, Equity, Diversity, and Inclusion by actively working to remove barriers, promote equity, and enhance participants' experiences and workforce readiness.
The Washington Center is a remote/hybrid organization with many employees working on average one day per week in TWC's Residential and Academic Facility, conveniently located near Union Station and public transportation in the NoMa neighborhood of Washington, DC. Given our organizational mission focus on skills, workforce development and collaboration, there are times where cross-collaboration among teams and departments will require more than one day per week in the office. Further, some programs at TWC do require program staff to work nights and/or weekends. The individual in this role is expected to reside in the greater Washington, DC metropolitan area.
Essential Functions:
Program Portfolio Management (50%)
Serve as the main point of contact, providing career coaching and internship search guidance throughout the pre-arrival process.
Develop and implement a communication plan for each participant, conducting mandatory advising appointments, check-ins, and regular outreach.
Leverage learning management and career coaching systems to assess participants' engagement with career-preparation materials.
Collaboratively review and enhance internship application materials with participants, including resumes, cover letters, and other supporting documents.
Offer industry specific guidance on interviewing, adjusting to D.C. living, and entering the professional sphere, supporting participants until their internship placement and program arrival.
Internship Placement (35%)
Partner closely with the rest of the Employer Relations team to track participant internship applications, referrals, interviews, and placements.
Maintain prompt communication with participants regarding updates on their internship applications.
Develop mentorship relationships to support and encourage participants throughout the application and internship process.
Coordinate with the Executive Director, Employer Relations, to review timelines, participant communications, and pre-program processes, fostering improvements where needed.
Manage weekly engagement activities, including career development session facilitation, student outreach, speaker coordination, and resource distribution.
Provide direct support to a portfolio that includes both domestic and international students, aligning with F-1 and J-1 visa requirements and collaborating with internal teams to ensure compliance.
Data Management (10%)
Track and manage participant data in Salesforce and other systems, ensuring accuracy in application materials, internship preferences, and program milestones.
Maintain up-to-date records on participant progress and coaching notes, focusing on data integrity and timely completion of key benchmarks.
Enrollment and Admissions (5%)
Report participant updates to the Recruitment and Admissions team through Salesforce.
Review and make decisions on domestic and J-1 student applications in alignment with the admissions timeline.
Required Education and Experience:
Master's degree required, with a preference for backgrounds in student affairs, career services, or related fields.
2-3 years of direct career coaching, academic advising, social services, or program management experience.
1+ years of experience with CRM platforms (e.g., Salesforce).
Strong familiarity with industries such as Government and Public Policy, Law & Public Safety, Business, Health Policy & Management, Communications & Media, and Digital & Emerging Technology.
Preferred Qualifications:
2-3 years of experience working with adult learners from diverse backgrounds, including socioeconomically diverse and neurodiverse populations.
Experience working with international students and knowledge of F-1/J-1 visa requirements.
Proficiency in online platforms (e.g., Canvas, Hiration, Symplicity, Salesforce) and comfort with public speaking for group coaching sessions.
Familiarity with the greater Washington, D.C. metropolitan area.
Knowledge, Skills, and Abilities:
Knowledge of career services and advising techniques; familiarity with internship matching and placement services.
Flexibility to thrive in a dynamic, performance-driven environment.
Cultural awareness and the ability to advise and engage a diverse participant population through remote methods.
Demonstrated maturity, sound judgment, and professionalism in handling sensitive situations and student concerns.
Responsiveness and follow-through in student and interdepartmental communications.
Excellent time management and organizational abilities, with a proven capacity to manage multiple priorities and deadlines.
Proactive in taking initiative and identifying solutions independently while contributing to team goals.
Supervisory Responsibility
This position has no supervisory responsibilities.
Competencies required to perform the job successfully (management)
Leads/develops/empowers people, develops relationships, inspires trust
Effectively executes organizational priorities
Analytical Thinking/Problem Solving
Change Management
The Washington Center's Values guide our mission work in every regard-internally and externally.
Equity & Inclusion
Learning
Connection & Collaboration
Integrity
Impact
Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position:
Cloud-based technologies
Standard office equipment including a computer, job-related software
The Washington Center is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space. The Washington Center does have some physical space in Washington, D.C. and the individual in this role is expected to work in-person at various times throughout the year as and when the need arises.
Physical Abilities are commonly associated with the performance of the functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions of this job described. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job.
The Washington Center (TWC) is an Equal Opportunity Employer. TWC provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.
$58k-64k yearly Auto-Apply 60d+ ago
Social Service Coordinator
Seabury Resources for Aging 3.8
Service coordinator job in Washington, DC
Organization Seabury Resources for Aging is a private, not-for-profit corporation registered in the District of Columbia that provides various services to enhance the quality of life for older adults. Seabury's mission is to provide personalized, affordable services and housing options to help older adults in the greater Washington, DC, area live with independence and dignity. Seabury strives to continue to be the trusted community leader in aging services.
Overview of the Role
The Social ServicesCoordinator provides Information and Referral, Individual Socialization, and Counseling Services to residents aged 60 and above living in Wards 5 and 6 of the District of Columbia. The goal is to provide older adults and their family caregivers with supportive counseling and information on resources to help maintain and improve the older adults' quality of life. Services will be provided via phone, video chat, webinar, and in person at Ward 5 and 6 dining sites, Home First Residences and the lead agency office. This can be done through home visits for homebound seniors who are unable to meet virtually or speak on the phone. This is a community and office-based position with travel to Ward 5 and 6 dining sites, Home First Residences as well as an occasional home visits.
Major Responsibilities/Activities
Provide information on resources available in the community, including information relating to assistive technology.
Facilitate referrals to senior services programs, including case management and adult protective services through the Department of Aging and Community Living (DACL).
Provide support, resources, and guidance to older adults.
Visit community dining sites within Ward 5 and 6 at least twice weekly to provide outreach and informational sessions on community resources. Offer telephone reassurance and meet with seniors at Ward 5 and 6 dining sites to reduce isolation and foster increased socialization.
Justification should be submitted bi-weekly to the Finance and Data Administration Manager, and the associated notes should be entered into Cstars weekly.
The monthly goals include Counseling, Outreach, Information, Referral, and Assistance, as well as Individual Socialization service units.
Attend community events as requested by the Director.
Establish in-office hours for appointments and walk-in visits one day a week.
Works with the Home First Program Administrator to provide social service support to Home First Residents.
On-site at Home First Residences once a week to provide support to residence and Home First administrative staff.
Crisis, Intervention, Resolution, and/or Prevention
Home Visits to meet with the resident, assess needs, monitor, and coordinateservices.
Assistance with the identification of, or transition into, a new living arrangement, assisted living community, or healthcare facility.
Refer and work with the DACL case management team to provide services as needed.
Assistance with application for benefits.
Assist with one on-call weekend a month.
Attend monthly house meetings and provide input for advisory council meetings.
Attend new resident interview and assist with admission process.
Key Qualifications
Professional with at least two years of experience in the social services arena working with the aging population.
Must possess appropriate training, education, or licensure in Social Work, Counseling, or a related field.
A skilled interviewer who can ask questions and effectively use interview skills to elicit needed information from clients.
Must be a skillful listener who understands the meaning of the client's statements.
Ability to engage older adults in conversation and provide emotional support/counseling.
Good attention to detail, documentation skills, and use of technology to enter service data.
Knowledgeable of the Older Americans Act of 1965 and local resources.
Must have access to an automobile five days a week for field visits.
Mental health experience is a plus.
Equipment Used: PC/laptop, computer printer, office copier, camera, telephone, facsimile machine, shredder, and typical office equipment. telephone, facsimile machine, shredder, and typical office equipment. Compensation: $40.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seabury Resources for Aging provides personalized, affordable services and housing options to help older adults in the greater Washington, D.C. area live with independence and dignity. The nonprofit will be celebrating its 100th anniversary as a leader and trusted source for services regionally to keep older adults safe, secure, and connected.
Learn more and stay in touch with Seabury: https://linktr.ee/seaburyresources
$40 hourly Auto-Apply 60d+ ago
Health Services Coordinator (Temporary)
Bright Beginnings Inc. 4.0
Service coordinator job in Washington, DC
Job Description
The Health & Nutrition Coordinator position provides administrative support for health and wellness programming by delivering high-quality health, nutrition, and environmental health services to Bright Beginnings Head Start/Early Head Start programs. The position has the overall responsibility for supporting the following program components: Health, Nutrition, and Environmental Health. This is a temporary role that will begin in October 2025 and conclude in February 2026.
Essential Duties:
Responsible for the accurate input of all health, nutrition, and environmental health-related data and information into ChildPlus.Net and other relevant data programs and systems, including but not limited to health information for enrolled Center-Base and Home-Base children, Nurse Service Tickets, Nutrition Summaries, Screening Results, Immunizations, Well Child Exams, Child Health Assessments, Nutrition Assessments, Post-Partum Screening Results, Dental Home Verifications.
Ensure the accuracy of calculations for Weekly Meal Counts and USDA Enrollment documentation and forms, and input mean count data into appropriate databases.
Track all 45-day and 90-day health-related data for Center-Base and Home-Base children and compile monthly reports, including communicating with Home Visitors regularly about any missing, due, and/or overdue health information.
Responsible for the input of all screening results for both Center-Base and Home-Base children, such as height/weight, vision, hearing, dental, and HGB/HCT results, including any sick notes and/or incident reports.
Conduct regular inventory of health, environmental health, and nutrition supplies, including ordering departmental supplies, logging expenditures, and preparing and delivering supplies for classrooms and home visitors as needed.
Maintain the confidentiality of all child health records, including filing, copying, and organizing child records and forms.
Support the Health ServicesCoordinator with monthly and quarterly health-related meetings and events, including maintaining official meeting records (agendas, minutes, and training logs) and informing parents of meeting dates and events.
Prepare written reports and documents for the Health Services Manager to include Health & Safety Screeners, the publication of health and nutrition newsletters, and health alerts to include delivering literature and essential health information and reminders to child mailboxes daily.
Support Nurse & Nutritionist Consultants with program-wide projects and screenings as scheduled, including preparing and collecting consent forms, surveys, and health reminders, as well as preparing meeting spaces and materials.
When necessary, support kitchen staff with meal coverage, deliveries, and environmental tasks as needed.
Process and respond to all health and environmental service requests from staff promptly.
Assist with year-round health initiatives and special projects, including but not limited to Children's Dental Health Month; Go Women's Healthy Heart Month; Bright Beginnings' WIC Club, Health Services Advisory Council, and Asthma Club; Eat Right, Live Well Project; School Breakfast Week; and National Nutrition Month and Child Safety Month.
Attend all required individual and team supervision sessions/meetings.
Participate in all required professional development opportunities
Maintain confidentiality of information at all times.
Other duties as assigned.
Qualifications:
1. Mission and culture alignment;
2. Baccalaureate degree preferred in health administration, community health, or nutrition services. An associate degree may be substituted with a minimum of 2-3 years of experience in medical office, health administration, and/or community health experience and/or training.
3. Excellent organizational, time management, and communication skills;
4. Ability to work independently;
5. Bilingual in Spanish or Amharic (speaking and writing) preferred but not required;
6. Ability to be prompt to all home visits and demonstrate deference for families;
7. Must have the ability to maintain a cooperative, diplomatic working relationship with co-workers, supervisors, families, and the community;
8. Must demonstrate flexibility in work settings, maturity of judgment, and ability to work collegially;
9. Must maintain current training and professional development credits current;
10. Strong computer skills with expertise in Windows-based programs, such as the Microsoft Office Suite;
11. Must have DC local and Federal criminal record clearance, Child Protective Register check status, and substance abuse testing; and
12. Documentation of Tuberculin-free condition and health screening on an annual basis.
Physical Demands:
Be able to lift 25-50 lbs.
Be able to walk, squat/kneel, sit on the floor, see, hear, and speak.
Be able to raise objects from a lower to a higher location or move objects horizontally from one location to another.
Be able to sit for extended periods in front of a computer.
Benefits:
401(k)
Dental Insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Pediatrics
Schedule:
8-hour shift
Monday to Friday
Education:
Associate (Preferred)
$35k-65k yearly est. 23d ago
Academic Coordinator - Community Schools
YMCA Maryland 3.8
Service coordinator job in Baltimore, MD
How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
A current teacher certification
$40k-58k yearly est. 38d ago
Visitor Services Coordinator
Us Government Other Agencies and Independent Organizations 4.2
Service coordinator job in Washington, DC
Apply Visitor ServicesCoordinator Smithsonian Institution Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of the American Indian (NMAI), Museum Learning and Programs (MLP). The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere, past, present and future, through partnership with Native people and others.
More than one selection may be made from this announcement.
Summary
The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of the American Indian (NMAI), Museum Learning and Programs (MLP). The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere, past, present and future, through partnership with Native people and others.
More than one selection may be made from this announcement.
Overview
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Accepting applications
Open & closing dates
01/20/2026 to 02/03/2026
Salary $57,736 to - $91,815 per year Pay scale & grade GS 07 - 09
Location
Washington, DC
FEW vacancies
Remote job No Telework eligible No Relocation expenses reimbursed No Appointment type Permanent - Federal Work schedule Full-time - Full-Time, Permanent Service Competitive
Promotion potential
09
Job family (Series)
* 1001 General Arts And Information
Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Credentialing
* Suitability/Fitness
Announcement number 26R-BY-313422-MPA-NMAI Control number 854846500
This job is open to
Help
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Land and base management
Current or former employees of a base management agency.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.
Special authorities
Individuals eligible under a special authority not listed in another hiring path.
Clarification from the agency
This Merit Promotion position is open to Current Federal Employees and Former Federal Employees with permanent status or reinstatement eligibility. Individuals who are eligible for a special appointing authority may also apply such as Individuals with Disabilities (Schedule A), former Peace Corps, AmeriCorps, and Vista volunteers; certain Military Spouses, or individuals eligible under various programs for Veterans (VRA, VEOA, 30% disabled).
Help
This job is also open in another announcement to:
The public
Duties
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The Visitor ServicesCoordinator is responsible for the oversight of the Visitor Services Department (VSD) by leading visitor services support staff who welcome and assist visitors and guests for the best possible museum experience.
In this position, you will:
GS-07
* Assist the Supervisor in all Visitor Services programs and activities, including customer service; wayfinding; indoor and outdoor queuing and line management; safety; security; volunteer management and scheduling; group/VIP visits. Assist with support and accessibility services; creation and dissemination of maps, guides and information concerning the public areas of the museum, facilities use, exhibitions, collections, and objects; and engagement and interpretation of difficult and challenging content for visitors and guests.
* Train or arrange for training in team building and working in teams to accomplish work. Monitor and report on the status and progress of training. Serve as coach and facilitator in coordinating team initiatives and consensus building in trainings.
* Participate in management of the Visitor Services volunteer program at NMAI and provide leadership over a large volunteer population. In conjunction with supervisor, interview and onboard prospective volunteers. Follow up to ensure volunteers are oriented and trained, in collaboration with NMAI Supervisory Visitor ServicesCoordinator and Office of Visitor Services (OVS) policies & procedures.
* Support the Guest Services Department and all implementation policies & protocols to include utilized software programs: Customer Relationship Management (CRM) systems or similar systems; Proficiency in NMAI CRM, VSYs, SenSource, Dexibit; and ticketing system data as appropriate, train others as appropriate.
GS-09
* Provide day-to-day leadership and oversight of the Visitor Services programs and activities, including customer service; wayfinding; indoor and outdoor queuing and line management; safety; security; volunteer management and scheduling; group/VIP visits; assist with support and accessibility services; creation and dissemination of maps, guides, and information concerning the public areas of the museum, facilities use, exhibitions, collections, and objects; and engagement and interpretation of difficult and challenging content for visitors and guests.
* Ensure that the SI and Museum's strategic plans, mission and vision are communicated and are a part of the team's strategies, goals, objectives and work plans.
* Communicate to the team assignments, projects, and problems to be solved, including deadlines and times frames for completion.
* Together with the supervisor, provide volunteer program management, leadership, and development of the Visitor Services volunteer program at NMAI and provide leadership for managing a large volunteer population. Interview and onboard prospective volunteers. Follow up to ensure volunteers are oriented and trained in collaboration with NMAI Volunteer Manager and Office of Visitor Services (OVS) policies & procedures.
* Work with the Supervisor to oversee Visitor and Guest Services funding, expenditures, and participates in purchasing for the program that can include invoicing, program reports, and budget preparation, development, justifications, and monitoring. Works with staff to ensure visitor materials, equipment, and office supplies are monitored and sufficient for program implementation.
Requirements
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Conditions of employment
* Pass Pre-employment Background Investigation
* May need to complete a Probationary Period
* Maintain a Bank Account for Direct Deposit/Electronic Transfer
* Males born after 12/31/59 must be registered with Selective Service.
Conditions of Employment
Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.
For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.
Qualifications
Grade-07
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as working in a visitor services department for a museum or similar cultural institution; giving public presentations or demonstrations to small visitor groups; and working with museum or cultural institution volunteers.
Or Education: One full year of graduate level education related to the position or Superior Academic Achievement may be substituted to meet the specialized experience requirement. Or a Combination: Education and experience may be combined to meet the basic qualification.
Grade- 09
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-7 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as working in a visitor services department for a museum or similar cultural institution; giving public presentations or demonstrations to large visitor groups; and providing general direction to museum or cultural institution volunteers.
Or Education: Master's or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree OR LL. B or J.D., if related OR Equivalent combinations of education and experience. For a full explanation of this option please see the Qualification Standards.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.
Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.
Additional information
* This position is included in the bargaining unit.
Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.
Note: This statement does not imply nor guarantee an incentive will be offered and paid.
Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
The Federal Government offers a comprehensive benefits package.
Please see Benefits at ******************************* for a complete description.
Flexible Spending Accounts - ************************
Health Insurance - ******************************************
Leave - **************************************
Life Insurance - ****************************************
Long Term Care Insurance - **********************
Retirement Program - ****************************************
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
* Knowledge of museums program missions, regulations, and policies to oversee and manage Visitor Services staff, volunteers, contractors, and interns for the execution of Visitors Services programs in greeting visitors and presenting information, orientation, exhibitions, interactives, and immersion experiences.
* Knowledge of and skill in administrative concepts, theories, principles, methods, and techniques to manage operational and staffing requirements for Visitor Services activities; to assist with guest services and administration; to lead operations; to organize, guide, direct, administer, and motivate staff; and to ensure compliance with policies, procedures, goals, and objectives.
* Knowledge of evaluation methods and techniques and ability to lead, manage, and evaluate a volunteer program; to coordinate its development with needs of NMAI, other Museums, and institutional offices; to advise and assist volunteers to improve or enhance their performance of duty; and to guide the daily program operations as the team lead.
* Knowledge of basic procurement and budgeting procedures to participate in program purchases and budget preparation, development, justification, and monitoring
* Skill in the use of Sensourse and Dexibit, visitor experience database(s) to obtain information needed to respond to inquiries and monitor and track visitor data.
* Ability to lead and manage others; to guide the daily program operations as the team lead; to coordinate its development with needs of NMAI, other Museums, and institutional offices, and to advise and assist volunteers to improve or enhance their performance of duty.
BASIS OF RATING: Once the announcement closes, your application will be automatically evaluated and rated by the system and a Human Resources Specialist. To determine if you are qualified for this job, a review of your application and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If, after the Human Resources Specialist reviews your resume and/or supporting documentation, a determination is made that the score you have received is not a true reflection of your qualifications and/or experience, your score can and will be adjusted to more accurately reflect the information you provided that support your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.
You may preview questions for this vacancy.
Benefits
Help
The Federal Government offers a comprehensive benefits package.
Please see Benefits at ******************************* for a complete description.
Flexible Spending Accounts - ************************
Health Insurance - ******************************************
Leave - **************************************
Life Insurance - ****************************************
Long Term Care Insurance - **********************
Retirement Program - ****************************************
Required documents
Required Documents
Help
Veterans Employment Opportunities Act (VEOA): If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible.
Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:
* Primary Appointing Authorities for Career and Career-Conditional Appointments
* Hiring Authorities for Veterans
* People with Disabilities
Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.
Your application package should include the following documents:
* Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.
For assistance with creating a resume, please click here.
* Current and former employees MUST submit a copy of their Standard Form (SF)-50, "Notice of Personnel Action," that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50's on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position.
* Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
* Proof of U.S. accreditation for foreign study, if applicable.
* Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
* Proof of severe disability if you are requesting special placement consideration.
* Proof of eligibility for a military spouse appointment, such as a permanent change station military order.
* Proof of eligibility for any other special appointing authority not specifically mentioned here.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Click on the "Apply Online" button on the upper right side of the page.
Please Note:
* You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
* You may submit required documents by uploading them online during the application process;
OR
You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
* The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
* If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.
Agency contact information
Baaba Yanney
Phone ************ TDD ************ Email ************** Address SMITHSONIAN
Office of Human Resources
POB 37012, 600 Maryland Avenue, MRC 517
Suite 5060
Washington, Maryland 20013-7012
United States
Next steps
At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt.
The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into *************** and selecting the tab "My USAJOBS;" e-mailing *******************; or by contacting the Office of Human Resources Representative listed.
Additional Information:
* Tips on applying for Smithsonian jobs are available at *************************
* The Smithsonian does not pay relocation expenses.
* The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (******************
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Veterans Employment Opportunities Act (VEOA): If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible.
Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:
* Primary Appointing Authorities for Career and Career-Conditional Appointments
* Hiring Authorities for Veterans
* People with Disabilities
Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.
Your application package should include the following documents:
* Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.
For assistance with creating a resume, please click here.
* Current and former employees MUST submit a copy of their Standard Form (SF)-50, "Notice of Personnel Action," that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50's on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position.
* Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
* Proof of U.S. accreditation for foreign study, if applicable.
* Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
* Proof of severe disability if you are requesting special placement consideration.
* Proof of eligibility for a military spouse appointment, such as a permanent change station military order.
* Proof of eligibility for any other special appointing authority not specifically mentioned here.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$57.7k-91.8k yearly Easy Apply 8d ago
Academic Coordinator - Community Schools
YMCA Central Maryland 4.3
Service coordinator job in Baltimore, MD
How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
A current teacher certification
$40k-57k yearly est. 17d ago
Health Coordinator
Maximus 4.3
Service coordinator job in Baltimore, MD
Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
Non London - £25,000 to £28,000
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Key Contacts & Relationships:
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported.
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Healthcare settings including GP Practices / Primary Care Networks
Qualifications and Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,000.00
Maximum Salary
£
28,000.00
$23k-41k yearly est. 6d ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical System 4.3
Service coordinator job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps.
Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.).
Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports.
Utilize various reports and data bases to assign cases to members of the care team.
Assist with health screenings and assessments and supports patient education related to social and health needs.
Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed.
Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9.
Identify members who could benefit from case management and make appropriate referrals to the CM Program.
Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care.
Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.).
Provide education regarding scheduling routine wellness and screening appointments.
Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call.
Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements.
Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc.
Document the patient medical record and/or care management application.
Maintain HIPAA standards and ensure confidentiality of protected health information.
Perform other duties as assigned.
Qualifications
Education and Experience
High School Diploma.
Associate degree in a healthcare related field preferred.
Minimum two (2) years' experience in care management, coaching or community health work.
Minimum two (2) years' experience working in a client service environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date.
Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits).
IV. Knowledge, Skills, and Abilities
Working knowledge of basic medical terminology and concepts used in care management.
Working knowledge of population, demographics, assets, and needs.
Working knowledge of chronic health conditions and associated self-care.
Working knowledge of social determinants of health disparities.
Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA).
Ability to educate members regarding community resources.
Ability to think critically and follow a plan of care.
Advanced customer service skills.
Proficient documentation skills to maintain client records.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective interviewing, listening, and coaching skills.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
Ability to communicate effectively in person, by phone, and by email.
Ability to work independently and as part of a team.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $23.7-$33.19
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
$23.7-33.2 hourly 51d ago
Student Services Coordinator
AACN 4.3
Service coordinator job in Washington, DC
The American Association of Colleges of Nursing (AACN) is the national voice for academic nursing. AACN works to establish quality standards for nursing education; assists schools in implementing those standards; influences the nursing profession to improve health care; and promotes public support for professional nursing education, research, and practice.
Position Summary
Provides high-level general and administrative support for a variety of association activities including the Graduate Nursing Student Academy (GNSA) and other Student Initiatives.
Primary Duties and Responsibilities
Responsible for supporting administrative functions for the Graduate Nursing Student Academy (GNSA).
Supports GNSA Leadership Council meetings and conference calls by producing member reports, taking and distributing notes, and providing support as needed. Enables the recruitment of new Leadership Council members through promotion of applications and review of submissions.
Assists with GNSA webinars including marketing efforts, registration management, development of webinar evaluation reports, and sending follow-up communication to speakers and participants.
Manages the GNSA Liaison program which includes:
Tracking current Liaisons through graduation and maintaining accurate data on the group
Onboarding new Liaisons which includes selection, notification, and data management
Offboarding outgoing Liaisons which includes identifying a Liaison replacement and collecting feedback information
Developing strategies to engage GNSA members in the GNSA Liaison group
Soliciting, editing, and publishing content from the Liaison community, including the Liaison Pulse and Liaison Leadership Interviews
Executing networking opportunities for Liaisons, including promotion of events, running the meetings, and providing administrative follow-up
Planning and managing bi-annual town hall calls which includes developing an agenda, managing the registration process, and creating and distributing meeting minutes
Drafting and distributing a monthly newsletter to the Liaisons
Maintains and evaluates GNSA social media marketing including drafting posts across all platforms, engaging the GNSA audience, and evaluating success metrics.
Responds to questions from GNSA constituents and other deans and faculty related to all association student initiatives.
Drafts and sends marketing communications related to student initiatives, leadership opportunities, and award announcements.
Provides general support for the association providing back-up to other administrative staff as requested, specifically with questions related to AMS customer service.
Other duties as assigned.
$43k-60k yearly est. 60d+ ago
Academic and Behavioral Coordinator
Dallastown Area School Dist
Service coordinator job in Dallastown, PA
Academic and Behavioral Coordinator JobID: 1369 Student Support Services Additional Information: Show/Hide Academic and Behavioral Coordinator The Dallastown Area School District has an immediate vacancy for a Full-time Academic & Behavioral Coordinator. (The current opening will support all K-6 Schools.)
Responsibilities include collaborating with administrators, school psychologists, teachers, and support staff to enhance student achievement and emotional regulation through tiered, data-driven, and research-based interventions. It also provides targeted academic and behavioral support for students with identified needs in the special education program.
Hours are Monday - Friday, 8:00 am - 3:45 pm (K-6 Schedule).
Essential Functions
* Coordinate with administrators, teachers, and support staff within advanced tiers and special education to support the academic and behavioral needs of students.
* Provide staff members with procedures and recommendations for dealing effectively with exceptional students and/or at-risk students.
* Serve as liaison/ LEA Representative with outside placements in cooperation with administration and counselors concerning the welfare of exceptional students and/or at-risk students.
* Work cooperatively with and maintain open lines of communication with administrators, parents, students, staff members, and the general public.
* Develop, maintain, and accurately complete all required confidential written records and reports within established timelines.
* Conduct formal and informal assessments of student functioning, developmental history, family and community structure, interpersonal relationships, adaptive behavior, and cultural factors that may influence learning. (This may include making home visits.)
* Conduct small group and/or individual social skills sessions as determined by the Director of Special Education, Assistant Director of Special Education, or building principal.
* Coordinate prevention services for students. (i.e. conflict resolution, victim assistance, etc.)
* Provide immediate and emergency intervention to those students who are temporarily incapacitated by trauma or serious emotional distress.
* Work as a team in the design and implementation of engaging teaching strategies that support effective instruction, development of Functional Behavior Assessments (FBA), and implementation of Positive Behavior Support Plans (PBSP) for students exhibiting behaviors that interfere with their learning and the learning of others, and functions as a member of the multi-disciplinary team that recommends placement across regular and special education settings.
* Support data collection systems and advise the classroom and building teams on implementing data collection systems and analyzing data to inform decisions and support effective instructional practices.
* Provide guidance and training for IEP development, review, and revision.
* Participate as an IEP team member to interpret evaluation results and forward appropriate recommendations.
* Demonstrate understanding and concern for each student in meeting his or her educational needs, including the recommendation for the evaluation of students thought to be exceptional or in need of special education, gifted education, or accommodations.
QUALIFICATIONS:
* Master's degree preferred
* PA State certification: Special Education PK-12, School Psychologist, Elementary and Secondary School Counselor, School Social Worker, Behavior Specialist, or Educational Administration
* Demonstrated ability to work positively and effectively with students.
* Must possess a PA Driver's License and have reliable transportation.
* Completion and submission of all mandated pre-employment documents and information
* Such additions or alternatives to the above qualifications as the Board may find appropriate and acceptable, consistent with applicable Pennsylvania law, regulations, and requirements of the Pennsylvania Department of Education.
Minority candidates are encouraged to apply (EOE)
$41k-64k yearly est. 21d ago
Pend Management Coordinator
Datavant
Service coordinator job in Annapolis, MD
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
As Datavant's PEND Management Coordinator, you will be responsible for managing PEND inventory, coordinating closely with Client, Provider, and Datavant Operations Teams to coordinate the release of medical records requests.
**You will:**
+ Participate in outbound and inbound calling campaigns
+ Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding
+ Log all call transactions into the designated computer software system(s)
+ Requests medical records by making outbound phone calls to provider groups and resolve schedule issues as required
+ Completes supplemental medical records requests using Excel files
+ Assist with providing updated member and provider information to operations teams as required, including researching bad data as necessary
+ Directs medical record requests to the responsible party
+ Resolves outstanding vendor pending request within a timely manner
+ Assist with resolving technical issues related to data reporting issues
+ Assist with ad hoc requests
+ Responsible to meet company set performance goals (KPIs)
+ Adhere to the Company's code of Conduct and policies and maintain HIPPA compliance
**What you will bring to the table:**
+ High school diploma or equivalent
+ 2+ year of experience in medical records, medical record coding or a related field, preferred
+ Prior outbound/sales/collections/call center experience preferred
+ Understanding of medical terminology and HIPAA medical privacy regulations, preferred
+ Proficient time management, problem solving and analytical skills
+ Self-motivated and dependable - must excel in a minimally supervised role
+ Schedule flexibility; schedule may include hours outside of normal shift and weekends
+ Ability to receive coaching from Supervisor in a constructive/positive manner
+ Exceptional attention to detail with high level of accuracy
+ Experience meeting changing requirements/priorities, and meeting deadlines
+ Ability to deal with personnel at all levels, exercise discretion of all confidential health information, and ensure compliance with HIPAA standards
+ Ability to multi-task with high degree of organization and time management skills
+ Proficient in entire MS Suite with heavy emphasis on Excel skills and Email Appreciation and understanding of the medical record retrieval industry
+ Clear and concise verbal and written communication skills
+ Ability to work autonomously in a fast-paced environment
+ Track, report and prioritize scheduled retrieval locations
+ Make independent decisions regarding the hoc documentation to Provider Group that contains Protected Healthcare Information (PHI) and Personally Identifiable Information (PII)
+ Ability to work on multiple long-term projects concurrently to include balancing resources and priorities to different projects along their life cycle
+ Excellent Time Management skills
+ Must be extremely detail oriented
+ Ability to Research and ungroup orgs, detailed understanding and competency in the use of Chart Finder
+ Exceptional Verbal and Written Communication skills
+ Assist with additional work duties or responsibilities as evident or required
+ Understand and analyze project data to identify trends related to project goals and act accordingly within the organization
+ Work within client project management to create frameworks to ensure projects are completed on time
+ Comprehensive understanding of Datavant and Client processes to include intake methods/processes; the workflows between Outreach and
+ Onsite/Remote teams; Onsite/Remote workflows; Offsite Scheduling
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.
_At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$16.29-$19.69 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$16.3-19.7 hourly 5d ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical System 4.3
Service coordinator job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps.
Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.).
Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports.
Utilize various reports and data bases to assign cases to members of the care team.
Assist with health screenings and assessments and supports patient education related to social and health needs.
Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed.
Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9.
Identify members who could benefit from case management and make appropriate referrals to the CM Program.
Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care.
Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.).
Provide education regarding scheduling routine wellness and screening appointments.
Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call.
Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements.
Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc.
Document the patient medical record and/or care management application.
Maintain HIPAA standards and ensure confidentiality of protected health information.
Perform other duties as assigned.
Qualifications
Education and Experience
High School Diploma.
Associate degree in a healthcare related field preferred.
Minimum two (2) years' experience in care management, coaching or community health work.
Minimum two (2) years' experience working in a client service environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date.
Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits).
IV. Knowledge, Skills, and Abilities
Working knowledge of basic medical terminology and concepts used in care management.
Working knowledge of population, demographics, assets, and needs.
Working knowledge of chronic health conditions and associated self-care.
Working knowledge of social determinants of health disparities.
Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA).
Ability to educate members regarding community resources.
Ability to think critically and follow a plan of care.
Advanced customer service skills.
Proficient documentation skills to maintain client records.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective interviewing, listening, and coaching skills.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
Ability to communicate effectively in person, by phone, and by email.
Ability to work independently and as part of a team.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $23.7-$33.19
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
How much does a service coordinator earn in Dundalk, MD?
The average service coordinator in Dundalk, MD earns between $29,000 and $66,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Dundalk, MD
$44,000
What are the biggest employers of Service Coordinators in Dundalk, MD?
The biggest employers of Service Coordinators in Dundalk, MD are: