Service coordinator jobs in Glen Burnie, MD - 1,078 jobs

Case Manager-Coordinator of Community Services II Compensation: Base Salary: $67,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly. Job Type: Full Time Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed) Work Environment: This is a hybrid position - work from your home office* with local community visits. 21 Years of Services - Helping Others Meet Life's Challenges. High quality healthcare programs, services, and PEOPLE LIKE YOU! Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from) At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind. Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services II (CCS II) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS II will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland. As a Case Manager (CCSII), you will: Work collaboratively with clients and their families to identify needs, goals, and preferences Provide information about community resources and support services Empower clients to make informed choices and plan for their future Assist clients in accessing service delivery systems, resources, and supports Monitor and evaluate services to ensure they meet clients' needs and preferences Carry a caseload of at least twenty-five (25) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons. Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT). Pair up with CCS I teams and Program Supervisors to provide support. Act as a backup in the absence of CCS I and PCP Manager/Scheduler. Assist with continuous improvement projects such as training and/or initiatives. Attends weekly supervision with the Program Support Supervisor. Qualifications: Master's degree preferred; Bachelor's degree in human services required. Case management: 2 years (Required) Community engagement: 2 years (Required) Must be a licensed driver and have own transportation with valid insurance. Must be able to drive to and from meetings throughout the state of Maryland. Knowledge of Home and Community Based Waiver Services and the developmental disabilities field. Mandatory COVID-19 Vaccination Policy applies to all employees. Must be a U.S. citizen or alien who is lawfully authorized to work in the United States. Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications. Must have excellent oral and written communication skills. Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data. Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Senior Congressional Support / Management Analyst About the Role We are seeking an experienced Senior Congressional Support / Management Analyst to support the F-35 Lightning II Joint Program Office (JPO). This role focuses on providing analytical, coordination, and advisory support related to Congressional engagement and legislative activity affecting one of the Department of Defense's most visible programs. The ideal candidate brings a strong understanding of the legislative process and experience working at the intersection of government programs and Capitol Hill. (This role is a part of a proposal support.) Key Responsibilities In this role, you will support the preparation and coordination of materials responding to Congressional requests, staff inquiries, and formal taskers. You will help develop briefing packages, staffing papers, and response documents that clearly communicate program information to legislative audiences. You will also provide rapid-turn analysis on the potential programmatic and financial impacts of proposed legislation and budget actions affecting the F-35 program. This includes collaborating with program, financial, and policy teams to assess implications and present findings in a concise and accurate manner. As part of the role, you may attend Congressional hearings and briefings alongside F-35 program staff, supporting situational awareness and follow-on actions. Required Qualifications Candidates must possess a bachelor's degree in a relevant field and at least 10 years of experience in management analysis, legislative affairs support, or related roles. An active Secret security clearance is required. Successful candidates will demonstrate strong analytical and writing skills, sound judgment, and the ability to work effectively in fast-paced, high-visibility environments. Preferred Qualifications At least five years of experience working on or with Capitol Hill, within a federal legislative or policy office, or in a government relations role is strongly preferred. Experience spanning government and defense or private-sector organizations is a plus, along with familiarity with defense authorization and appropriations processes. Why Join Us This position offers a unique opportunity to contribute directly to Congressional engagement efforts for the F-35 program. You'll work closely with senior leaders and stakeholders, helping ensure accurate, timely information supports informed decision-making at the highest levels. 👉 Apply today or message us to learn more.

Project Coordinator Job Type: Fully Onsite - 5 days a week (M-F) Pay Rate: $32-$33 hourly on W2 Salary: $55,000-70,000k Yearly We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team. This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners. The ideal candidate will play a key role in maintaining efficiency and ensuring project success. Responsibilities: Support Project Managers with scheduling, tracking, and reporting. Maintain organized project documentation and updates. Coordinate meetings and follow up on action items. Communicate with internal teams, suppliers, and customers. Monitor progress and flag risks or delays. Qualifications/Must haves: 4+ years of project coordination or related experience. Experience with purchase orders (POs) and managing customer accounts. Strong organizational and multitasking skills. Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus. What We're Looking For: Strong communication skills with an outgoing, adaptable, and professional attitude. Comfortable with daily commute and able to work onsite 5 days a week. Available for onsite interviews and flexible with the hiring manager's schedule. Ready to start immediately if selected and open to any shift schedule.

THE MEDICAL HEART OF MARYLAND Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives. Job Description Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns. Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital. Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient. Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments. Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary. Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients. Communicates coverage issues to the service areas; works with patients and staff to resolve. Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required. Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization. Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed. Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures. Qualifications Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required. Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred. 1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service/Sales Coordinator in Elkridge, Maryland. The Service/Sales Coordinator- PSD is responsible for receiving/releasing machines for Sales, Service or other. Seeking candidates with Previous experience operating construction equipment and forklifts; Rigging experience desired; High school diploma or GED. Requirements for the Service/Sales Coordinator position include: Must have the ability to operate heavy equipment in a safe manner. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Must be self-directed, organized and be able to interact with coworkers and train new yard attendants. Must be able to multi-task. Must be able to work in a fast-paced environment with ability to prioritize tasks with competing demands. Must be proficient with Microsoft Office Suite or related software. Must be able to work additional hours to meet business and customer needs. Must have a valid driver's license and clean driving record. Must be able to operate various model forklifts and other yard equipment. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Service/Sales Coordinator job, including the ability to lift, carry and maneuver items up to 10 pounds. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $25.38 - $31.36 per hour Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location, and other business needs. In addition to base pay, total compensation may include participation in performance-based incentive programs, such as discretionary or non-discretionary plans. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Opportunities for overtime Shift differential (if applicable) Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Qualifications Behaviors Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Goal Completion: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

NO THIRD PARTIES NO SPONSORSIP MUST BE LOCAL TO WASHINGTON, DC Alava Consulting is looking for a Project Development Advisor for a one year contract, located in Washington, DC. This is a hybrid position. You'll play a central role in advancing projects involving chilled water, steam, electrical distribution, HVAC, and renewable energy systems-ensuring that each is technically sound, financially justified, and ready for delivery. No two days are the same. You'll coordinate with engineers, financial analysts, and project managers to define scope, budget, schedule, and risk profiles, while ensuring full compliance with governance and approval processes. Your success will be measured by how effectively you transform conceptual ideas into well-developed projects that are ready to execute and deliver measurable value. Lead preparation of feasibility studies, business cases, and conceptual design packages for capital projects. Develop project scopes, cost estimates, schedules, and risk assessments in collaboration with Engineering Advisors and Delivery teams. Support project approval processes by preparing funding documentation, presentations, and supporting materials. Ensure smooth handoff of developed projects to the Project Delivery team with complete technical and financial documentation. Review contractor and consultant deliverables for consistency, accuracy, and alignment. Participate in the maintenance of the project pipeline, milestone schedules, and funding forecasts. Support risk management, contract governance, and scope control throughout development stages. Serve as the day-to-day interface with University stakeholders during the project development phase. Foster collaboration and problem-solving among multidisciplinary teams to advance complex infrastructure projects. What You'll Bring Bachelor's degree in Engineering; MBA or advanced degree preferred. 8-10 years of progressive experience in capital project development, utility infrastructure, or large-scale campus/municipal projects. Strong understanding of technical, financial, and contractual elements of infrastructure development. Demonstrated experience preparing project approval documentation and feasibility studies. Proficiency with lifecycle cost analysis, business case modeling, and capital planning tools. Exceptional communication and presentation skills for stakeholder and executive engagement. Collaborative and empathetic approach to balancing competing priorities and stakeholder interests. Experience with public-private partnerships (P3s) preferred. Familiarity with university or campus utility systems is an advantage.

Insight Global is seeking a dynamic Director of Provider Relations to lead strategic outreach, strengthen physician alliances, and drive growth across key healthcare markets. This high-impact leadership role focuses on enhancing provider engagement, deepening community partnerships, and expanding referral and redirection opportunities. Key Responsibilities: Provide operational leadership for assigned departments to meet fiscal goals, deliver operational excellence, and implement programs that boost satisfaction for patients, physicians, and employees through effective communication and issue resolution. Partner with C-Suite to align outreach objectives with the hospital's strategic plan, analyze competitive positioning across service lines, technology, and physician networks, and recommend initiatives to strengthen market position. Identify high-potential physicians for hospital and ambulatory utilization, build and maintain targeted contact lists, and execute innovative strategies to foster strong, sustained relationships with physicians, staff, and referral sources. Track outreach activities and outcomes in the approved CRM, achieve benchmarks for admissions, surgeries, and outpatient visits, and analyze growth initiatives to identify process improvements. Act as primary liaison between physicians and hospital leadership to promptly address and resolve operational and service concerns. Support service line marketing plans, physician recruitment/retention strategies, and tailored outreach efforts. Requirements: Bachelor's degree required; Master's degree preferred. Knowledge of hospital operating environment needed. Minimum of 7 years in healthcare sales, physician relations, network development, or business development. Strong understanding of hospital operations, managed care/reimbursement, physician practice management, credentialing, recruitment, and governance. Understanding of regulatory standards and laws applicable to physician recruitment, planning and business development.

Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout. CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider. Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects. This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project. Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out. Requirements For This Position Include 5+ years. commercial construction experience with large sophisticated mechanical and electrical systems. Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects. Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control. Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This is a field-based position with a home-based office based in Northern, VA Market. For consideration, you must reside within a commutable distance of Northern, VA. The Field Care Coordinator is responsible for facilitating, promoting, and advocating for the enrollees' ongoing self-sufficiency and independence. This position is responsible for assessment and planning for an identified group of patients. Additionally, the care coordinator is responsible for assessing the availability of natural supports such as the enrollee's representative or family members to ensure the ongoing mental and physical health of those natural supports. The Field Care Coordinator collaborates with the Interdisciplinary Team to coordinate the delivery of comprehensive, efficient, cost-effective patient care. The Field Care Coordinator will be traveling into enrollees' homes, nursing facilities, Adult Day Health, and Adult Living Facilities (ALF) to conduct in-depth assessments and develop the plan of care. The Field Care Coordinator actively assists enrollees with care transitions in collaboration with the Interdisciplinary Team and the acute or skilled facility staff, and the enrollees and / or the enrollees' representatives. Field Care Coordinators act as liaison between the Health Plan, the Commonwealth, enrollees, and their families. Field Care Coordinators follow established professional standards of care, Commonwealth guidelines and policy and procedures. If you are located in commutable distance of Arlington, VA, you will have the flexibility to work remotely* as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted Licensed Practical Nurse in the state of Virginia OR Social Work or Human Services (or related field) with a 4-year degree 3+ years of care coordination or behavioral health experience and/or work in a healthcare environment 1+ years of experience with MS Office, including Word, Excel, and Outlook Experience working with members who have medical needs, the elderly, individuals with physical disabilities and / or those who may have communication barriers Driver's license and reliable transportation and the ability to travel within assigned territory to meet with members and providers Preferred Qualifications: CCM certification Experience working with Medicaid / Medicare population Experience working in team-based care Long term care / geriatric experience Background in Managed Care Physical Requirements: Ability to transition from office to field locations multiple times per day Ability to navigate multiple locations/terrains to visit employees, members and/or providers Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.) Ability to remain stationary for long periods of time to complete computer or tablet work duties *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #UHCPJ At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

*Job Title:* Patient Services Coordinator *Location:* Washington, DC (On-site) *Work Schedule:* Monday-Friday, 8:30 AM-5:00 PM (flexibility to start at 7:30/8:00 AM when needed) *Contract Duration:* 3-6 months (potential for permanent placement based on performance) *Overview* We are seeking an experienced *Patient Services Coordinator* to join a dynamic healthcare team in a Radiation Medicine Clinic. This role is critical in ensuring a smooth and professional patient experience from check-in to scheduling and administrative support. If you have strong customer service skills, experience in patient registration, and thrive in a fast-paced medical environment, this opportunity is for you. *Responsibilities* * Serve as the first point of contact at the front desk for patients, visitors, and staff; provide assistance and direct inquiries appropriately. * Answer and screen incoming calls, provide information per policy, and route calls to the correct personnel. * Schedule and coordinate patient appointments, ensuring all necessary diagnostic test results are obtained prior to visits. * Register patients in the hospital's registration system and confirm insurance details; collect payments as needed. * Maintain accurate patient charts, departmental files, billing records, and appointment logs. * Assist physicians during examinations/procedures and prepare exam rooms between patients. * Pre-register outpatients for next-day appointments. *Required Qualifications* * *Education:* High school diploma or equivalent. * *Experience:* * Minimum 1 year in a healthcare setting with patient registration and insurance verification experience. * Familiarity with medical terminology and electronic health record systems (Epic/EMR/EHR). * Strong customer service skills with a professional and friendly demeanor. * Ability to manage high-volume scheduling and multitask effectively. *Preferred Skills* * Reception or front desk experience in a medical environment. * Knowledge of patient care processes and medical records management. *What We Offer* * Opportunity to gain valuable experience in a large hospital system with room for career growth. * Strong benefits package upon permanent placement. * Supportive team environment with potential for extended hours and advancement. *Additional Information* * Parking is available upon permanent hire; temporary employees can use metro and free shuttle options. * Compliance requirements include background check, drug screening, and immunization verification (MMR, Varicella, TB, Flu). *Interested candidates should have excellent communication skills, a positive attitude, and the ability to deliver exceptional patient experiences.* *We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected* classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * *Medical, dental & vision* * *401(k)/Roth* * *Insurance (Basic/Supplemental Life & AD&D)* * *Short and long-term disability* * *Health and Dependent Care Spending Accounts (HAS & DCFSA)* * *Transportation benefits* * *Employee Assistance Program* * *Time off/Leave (PTO, Vacation, or Sick Leave) * *Job Type & Location* This is a Contract to Hire position based out of Washington D.C., DC. *Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Washington D.C.,DC. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

BBB National Programs BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard. Privacy Coordinator WHO WE ARE We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. ABOUT OUR PRIVACY INITIATIVES BBB National Programs works with individual companies, industry groups, and regulators to develop, monitor, and enforce robust privacy standards. Our trusted privacy programs deliver independent accountability for privacy commitments, whether built on self-regulatory principles or legal requirements, tailored to respond to the unique privacy challenges presented by specific data types, like children's data, or use cases, such as emerging technologies and cross-border transfers. Together our programs drive the adoption of unified privacy practices, facilitate consumer education and choice, and offer consumers accessible, no-cost privacy dispute resolution. YOUR IMPACT The Privacy Coordinator provides day-to-day administrative, customer service, and billing support, assisting the lead(s), including the Deputy Director, Privacy Operations and Vice President, Global Privacy Division and Privacy Initiatives Operations, in administering the BBB EU-US Data Privacy Framework (DPF) Program and in implementing other related privacy initiatives, as needed, within the purview of the Privacy Initiatives team. The Privacy Coordinator assists with daily BBB National Programs DPF Program operations, including responding to applicant and participant inquiries, creating and maintaining accurate participant records, processing payments and issuing invoices. The Privacy Coordinator also supports the Program's compliance monitoring functions. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary responsibility for screening new applications to the BBB EU-US DPF program, conducting initial reviews of posted privacy policies and other materials to check for eligibility. Maintains accurate records of applicants and participating businesses by updating company data in appropriate spreadsheets and databases. Serves as primary point of contact for new and renewing applicants, providing resources and general guidance, maintaining an open line of communication and responding professionally to inquiries, directing questions to management as needed. Provides guidance to participating businesses on the renewal process for both the Department of Commerce and DPF program as well as insights on other procedures such as company restructuring Monitors pending applicants, alerting management to red flags that may cause their application to be rejected. Coordinates execution and transmission of administrative documents (e.g., contracts, invoices) to new participants. Conducts reviews of all new applicant privacy policies, assisting applicants in meeting all DPF and BBB National Programs' requirements, reporting to the Deputy Director for final review. Conducts reviews of participating business compliance with DPF and Program administrative requirements during the annual account renewal process and follows up on deficiencies with participants as needed. As needed, assists Deputy Director with supporting participants as they pursue approval or re-certification from the Department of Commerce. Reports regularly to team on observed trends in the application process Provide thought leadership on trends, observations, and developments to support a forward-looking outlook for the program. Provide support to the Deputy Director and Vice President with identifying participants for the DPF verification program. WHAT YOU WILL BRING Must Have: Bachelor's degree (B. A.) degree from four-year College or university 2+ years of Privacy experience Attention to detail, organizational, and analytical skills Excellent written and verbal communication skills Proficiency in MS Office, including PowerPoint, Outlook, and Excel, and ability to work with Customer Relationship databases Self-starter with ability to multi-task on several projects Ability to create charts, graphs and tables to convey complicated information and sophisticated PowerPoint presentations about the program is highly desirable Let us know if you have: IAPP or other applicable certification (e.g. CIPP) Knowledge of international data privacy compliance, including DPF, CBPR, GDPR, or other frameworks, strongly preferred Public speaking skills, e.g. participation at industry conferences, webinar presentations, etc. WHAT WE OFFER: At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do. Health & Welfare Benefits : You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance. Financial Well-Being : Build your retirement savings with our 401k plan matching up to 7% of your contributions. Time Off : You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and sick leave. Wellness : We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program. Environment : Our modern headquarters in McLean, VA provides the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission. BBB National Programs is Great Place to Work Certified and has been named as a Best Place to Work for Working Daughters. BBB National Programs is proud to be an equal employment opportunity employer.

Ward 3 Community Outreach and Relations Specialist OFFICE: Mayor's Office of Community Relations and Services (MOCRS) OPEN: January 7, 2025 CLOSED: January 18, 2025 GRADE: Excepted Service, Grade 5 (ES-5) SALARY: $85,500 SPECIAL RECRUITMENT: This posting is specifically tailored to a District resident / experienced person with high knowledge of Ward 3 and a strong knowledge of all 8 Wards, including working, organizing, residing and other activities. Position requires strong knowledge of the District of Columbia. DC Residents are prioritized in the screening process, and will receive extremely strong preference in selection. SPECIAL TERM: As an Excepted Service position that serves at the pleasure of the Mayor, the term for this posting aligns with the end of Mayor Bowser's term and is expected to end on January 2nd, 2027. background The Mayor's Office of Community Relations and Services (MOCRS) resolves issues facing DC residents by building collaborative partnerships with DC Government agencies. MOCRS have a relentless commitment to the betterment of our community. We are currently seeking energetic individuals who work well as part of a team to carry out the mission of the office. MOCRS coordinate the response of multiple District agencies to solve persistent neighborhood problems and tailor scheduled services to meet the needs of that community. A strong preference will be given to current DC residents who have an established track record of engaging communities in all eight Wards. For more information on MOCRS, please visit ********************* Major duties Establishes, monitors, and maintains a coordination of services from the partnering city agencies. Develops a coordinated work plan and ensures execution of the work plan to address persistent problems and then monitor the conditions at those locations. Responds to critical issues and incidents in assigned Ward, including during non traditional work hours. Identifies steps to improve the coordination of current service delivery system that will be implemented by individual members of various entities, within their existing authority. Analyzes data to identify and recommend priorities to develop, direct, and organize work-plans. Resolves organizational and operational problems. Monitors performance indicators and conducts process improvement assessments to determine work plan revisions as needed. Coordinates services among District agencies to ensure timely responses to neighborhood concerns. Informs other District and Federal government agencies of cases requiring their involvement, and directs the multi-agency initiatives. Works together with other Outreach and Services Specialists in the development of community engagement strategies. Develops partnerships with other entities businesses, community-based organizations and citizens to support service initiatives and community problem solving. As liaison, provides project progress information to neighborhood stakeholders, including the Advisory Neighborhood Commissions, civic groups, tenant associations, faith based organizations, schools, businesses, other organizations, and residents. Prepares weekly progress reports to the Director; and participates in related conferences, meetings and training seminars. Serves as advisor and technical resource assistant to the various committees for planning, scheduling and conducting joint work efforts. Performs other duties as assigned. COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the mission, goals, and objectives of MOCRS. Documented connections to the District of Columbia, with particular work or organizing experience in one of the eight Wards of the District. Knowledge of the program services provided through all partnering agencies, including agencies of the District of Columbia government, community groups and non profit organizations. Knowledge of neighborhood organizations, civic groups, tenant associations, Advisory Neighborhood Commissioners, faith based organizations, and schools to establish links to develop and maintain a comprehensive service program. Knowledge of and skill in the application of analytical and evaluative theories, concepts, procedures, methods, standards and practices to the interpretation of policy, and to meet existing and future service requirements. Ability to organize and manage projects; to review, analyze, and evaluate data; and to prepare analytical reports. Ability to communicate both orally and in writing, and to utilize tact and persuasion in gaining acceptance of the program views. Ability to interact with various types of personalities. Work environment The work is performed primarily in-person. Time in the field is frequently required. SPECIAL NOTE - SECURITY SENSITIVEThis position is deemed security sensitive. The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive. RESIDENCY REQUIREMENTThere is a legal requirement that each new appointee to the Excepted Service either: be a District of Columbia resident at the time of appointment; or become a District resident within one hundred eighty (180) days of appointment. The law also requires that Excepted Service employees remain District residents during the duration of the individual's appointment. Failure to remain a District resident for the duration of the appointment will result in forfeiture of employment. If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussion.

Job Description Program Advisor - Temporary Reports to: Assistant Director, Program Advising Department: Employer Relations Last Revised: April 2025 Salary Range: $58,000 - $64,000 Position Description: The Program Advisor plays a critical role in preparing university students participating in The Washington Center's (TWC) academic programs, including the Academic Internship Program and other short-term initiatives. This position supports a diverse caseload of adult learners by providing individualized career coaching and tailored career-readiness services to equip them with essential and practical skills to obtain and thrive in an internship. Through strategic engagement, the Program Advisor will help learners develop industry-relevant skills, guiding them from initial program enrollment through internship placement. In collaboration with each participant, the Program Advisor will identify industry-specific career interests and internship goals, revise application materials, and advise on interview preparation to ensure students are ready for the professional world. Program Advisors are also expected to meet defined placement goals and weekly performance metrics related to student engagement, coaching activity, and internship outcomes. An effective Program Advisor will cultivate an empathetic, mentoring attitude and offer valuable insights on hiring trends, industry expectations, and career success. Ideal candidates will possess strong communication and organizational skills with a solutions-oriented mindset. This role also involves pre-arrival program planning, outreach, and administrative responsibilities to facilitate learners' progress through key program benchmarks, ensuring successful matriculation into TWC's programs. The Program Advisor will collaborate with internal and external stakeholders to maintain TWC's values of Justice, Equity, Diversity, and Inclusion by actively working to remove barriers, promote equity, and enhance participants' experiences and workforce readiness. The Washington Center is a remote/hybrid organization with many employees working on average one day per week in TWC's Residential and Academic Facility, conveniently located near Union Station and public transportation in the NoMa neighborhood of Washington, DC. Given our organizational mission focus on skills, workforce development and collaboration, there are times where cross-collaboration among teams and departments will require more than one day per week in the office. Further, some programs at TWC do require program staff to work nights and/or weekends. The individual in this role is expected to reside in the greater Washington, DC metropolitan area. Essential Functions: Program Portfolio Management (50%) Serve as the main point of contact, providing career coaching and internship search guidance throughout the pre-arrival process. Develop and implement a communication plan for each participant, conducting mandatory advising appointments, check-ins, and regular outreach. Leverage learning management and career coaching systems to assess participants' engagement with career-preparation materials. Collaboratively review and enhance internship application materials with participants, including resumes, cover letters, and other supporting documents. Offer industry specific guidance on interviewing, adjusting to D.C. living, and entering the professional sphere, supporting participants until their internship placement and program arrival. Internship Placement (35%) Partner closely with the rest of the Employer Relations team to track participant internship applications, referrals, interviews, and placements. Maintain prompt communication with participants regarding updates on their internship applications. Develop mentorship relationships to support and encourage participants throughout the application and internship process. Coordinate with the Executive Director, Employer Relations, to review timelines, participant communications, and pre-program processes, fostering improvements where needed. Manage weekly engagement activities, including career development session facilitation, student outreach, speaker coordination, and resource distribution. Provide direct support to a portfolio that includes both domestic and international students, aligning with F-1 and J-1 visa requirements and collaborating with internal teams to ensure compliance. Data Management (10%) Track and manage participant data in Salesforce and other systems, ensuring accuracy in application materials, internship preferences, and program milestones. Maintain up-to-date records on participant progress and coaching notes, focusing on data integrity and timely completion of key benchmarks. Enrollment and Admissions (5%) Report participant updates to the Recruitment and Admissions team through Salesforce. Review and make decisions on domestic and J-1 student applications in alignment with the admissions timeline. Required Education and Experience: Master's degree required, with a preference for backgrounds in student affairs, career services, or related fields. 2-3 years of direct career coaching, academic advising, social services, or program management experience. 1+ years of experience with CRM platforms (e.g., Salesforce). Strong familiarity with industries such as Government and Public Policy, Law & Public Safety, Business, Health Policy & Management, Communications & Media, and Digital & Emerging Technology. Preferred Qualifications: 2-3 years of experience working with adult learners from diverse backgrounds, including socioeconomically diverse and neurodiverse populations. Experience working with international students and knowledge of F-1/J-1 visa requirements. Proficiency in online platforms (e.g., Canvas, Hiration, Symplicity, Salesforce) and comfort with public speaking for group coaching sessions. Familiarity with the greater Washington, D.C. metropolitan area. Knowledge, Skills, and Abilities: Knowledge of career services and advising techniques; familiarity with internship matching and placement services. Flexibility to thrive in a dynamic, performance-driven environment. Cultural awareness and the ability to advise and engage a diverse participant population through remote methods. Demonstrated maturity, sound judgment, and professionalism in handling sensitive situations and student concerns. Responsiveness and follow-through in student and interdepartmental communications. Excellent time management and organizational abilities, with a proven capacity to manage multiple priorities and deadlines. Proactive in taking initiative and identifying solutions independently while contributing to team goals. Supervisory Responsibility This position has no supervisory responsibilities. Competencies required to perform the job successfully (management) Leads/develops/empowers people, develops relationships, inspires trust Effectively executes organizational priorities Analytical Thinking/Problem Solving Change Management The Washington Center's Values guide our mission work in every regard-internally and externally. Equity & Inclusion Learning Connection & Collaboration Integrity Impact Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position: Cloud-based technologies Standard office equipment including a computer, job-related software The Washington Center is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space. The Washington Center does have some physical space in Washington, D.C. and the individual in this role is expected to work in-person at various times throughout the year as and when the need arises. Physical Abilities are commonly associated with the performance of the functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions of this job described. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. The Washington Center (TWC) is an Equal Opportunity Employer. TWC provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.

The Youth First Care Program is a school-based program through Sheppard Pratt that embeds mental health therapists directly within Prince George's County Schools. By providing services on-site and free of charge, the program helps overcome common barriers to therapy, such as transportation and cost, making mental health support more accessible to students. What to expect. We are seeking a bilingual (English and Spanish) licensed counselor or social worker to provide culturally responsive, trauma-informed mental health support to youth and families within Prince George's County Schools. In this role, you will deliver culturally relevant interventions, collaborate with clinical teams, case managers, and community partners, and help address common barriers to treatment. You will also develop and implement interventions that promote holistic wellness from a client-centered, school-based, and community-focused perspective. Specific Responsibilities: Conduct assessments to tailor treatment plans and engage with clients, families, and support systems. Facilitate wellness activities and educational outreach, focusing on stigma reduction and mental health awareness. Address barriers to treatment engagement and contribute to the development of culturally relevant prevention materials. Act as a liaison for obtaining culturally sensitive services and participate in case management and team planning. Provide clinical assessments, therapy, crisis services, and maintain comprehensive documentation. Deliver services in various settings, including offices, client homes, and other community environments. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Free clinical supervision to those working towards licensure Licensing and certification preparation assistance Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Grand rounds, CME opportunities, and on-site lectures Cross-discipline collaboration What we need from you. Must be licensed in Maryland as a: Licensed Certificated Social Worker - Clinical (LCSW-C) Licensed Masters Social Worker (LMSW) Licensed Graduate Professional Counselor (LGPC) Licensed Clinical Professional Counselor (LCPC) Requirement of fluency in both English and Spanish. A driver's license with 3-points or less and access to an insured vehicle. Experience working with at-risk adolescents and families is preferred. The pay range for this position is $60,320 minimum to $87,838.40 maximum. Pay for this position is determined on a number of factors, including but not limited to, license and years and level of related experience. Sheppard Pratt's mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work. #LI-EH1

How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates A current teacher certification

How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates A current teacher certification

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: School of Public Affairs Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. : Summary: The Graduate Admissions Specialist will serve a vital processing, tracking, and front-line role within the Office of Graduate Admission (OGA) in the School of Public Affairs. The Graduate Admissions Specialist will primarily provide support for the timely and thorough processing of prospective graduate student applications, including direct interface with applicants (written, online, and in person), extensive use of the campus' CRM, Salesforce, and the management and update of an array of tracking spreadsheets. This position will also provide support with admissions, enrollment, and assessment reports; merit aid (Graduate Financial Aid ((GFA)) notifications, tracking, and auditing; international student immigration paperwork; admissions marketing collateral; and relevant event preparation, delivery, and follow-up. This position reports directly to the Associate Director of Graduate Admissions & Enrollment Analytics as part of the SPA Office of Graduate Admissions, which includes the Assistant Dean of Graduate Enrollment, the Assistant Director of Graduate Recruitment, Graduate Recruitment and Advisement Coordinator, supporting graduate student staff. In addition to the OGA staff, the position will work with the SPA Senior Associate Dean, graduate applicants and admitted students, graduate advisors, International Student and Scholar Services staff, and faculty members, as well as other campus graduate admissions units and support services. The position may also directly supervise one to two hourly graduate students. Essential Functions: 1.) Application & Admissions Support * Primarily responsible for supporting the Associate Director of Graduate Admissions & Enrollment Analytics. Duties include processing applications, entering, and maintaining relevant admissions data in various University systems. This position will review official and unofficial college transcripts to verify final grade point averages (GPA), degree conferral, and send international transcripts for evaluation. This position will regularly assist SPA graduate applicants, admitted students, faculty members, and staff with their questions and concerns regarding the application/admissions processes utilizing various mediums (written, online, in-person, and over the phone), including bi-monthly Application Coaching Session virtual presentations. The Specialist will also support the merit aid (Graduate Financial Aid ((GFA)) notification, tracking, and auditing processes of the School. This position assists with the edit and release of communications related to application, admission and/or merit aid processes. This position will also collect and submit international student immigration paperwork for processing and track international student visa status. This area of responsibility may include supervising one to two graduate student staff in support of the OGA process. 2.) Spreadsheet Management & Data Reporting * Creates and manages an array of application, admission, and merit aid spreadsheets requiring regular updates. Contributes to enrollment and assessment reports including the monthly Graduate Enrollment Report as well as the annual Assessment Report. Completes ad hoc data requests related to recruitment, yield,, and international student statuses. 3.) Events Planning & Logistics * This position intermittently supports OGA's efforts to plan, execute, and follow-up on recruitment/admission/ onboarding events for prospective and admitted graduate students. This position will be asked to periodically extract targeted distribution lists from the CRM to support graduate enrollment initiatives. 4.) Other Duties as Assigned * Occasional other duties as assigned. Supervisory Responsibility: * Supervises one to two hourly graduate student staff who support the application and data entry/management processes for the SPA Office of Graduate Admissions. Student staff maintain part-time work commitments primarily during the academic year and in support of peak demand for SPA's Spring and Fall enrollment cycles. Position Type/Expected Hours of Work: * Full-Time. * 35 hours per week. * Hybrid 1 work modality (3 - 4 days in office). Salary Range: * $27.50 - $30.75 per hour. Required Education and Experience: * Bachelor's degree or equivalent. * Advanced training in MS Office software applications or equivalent in education, training, and experience. * 1 - 3 years of relevant experience. * A minimum of one (1) year of relevant full-time professional experience (post-degree) in a higher education environment or other relevant experience in a high traffic, customer contact position within a complex organization. * Experience with databases and acute attention to detail. * Proficiency in MS Office software applications (Excel, Word, PowerPoint, Outlook) and web-based research. * Experience managing sensitive information and maintaining confidentiality. Preferred Education and Experience: * Master's Degree or equivalent. * Familiarity with Salesforce, CRM or other customer relationship management software and/or Colleague a plus. * Experience in a front-line customer service role. Additional Eligibility Qualifications: * Must be able to work some evening and weekend hours as required. * Ability to gather and analyze data using basic research methods and databases. * Comfort and experience with computer technology and willingness to learn new computer programs. * Ability to manage a fast-paced, deadline-driven environment; be a proactive self-starter; adapt and operate at a high level of efficiency with moderate direction and supervision; complete multiple assigned tasks independently and on schedule. * Excellent administrative and organizational skills. * Strong interpersonal and communication skills (verbal and written), with a customer service orientation and ability to communicate; effectively interact with people of all ages and diverse backgrounds. * Team-oriented with an ability to foster positive and productive working relationships in a professional and courteous manner with students, staff, and faculty. Work Authorization/Security Clearance: * Hiring offers for this position are contingent on successful completion of a background check. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

The American Association of Colleges of Nursing (AACN) is the national voice for academic nursing. AACN works to establish quality standards for nursing education; assists schools in implementing those standards; influences the nursing profession to improve health care; and promotes public support for professional nursing education, research, and practice. Position Summary Provides high-level general and administrative support for a variety of association activities including the Graduate Nursing Student Academy (GNSA) and other Student Initiatives. Primary Duties and Responsibilities Responsible for supporting administrative functions for the Graduate Nursing Student Academy (GNSA). Supports GNSA Leadership Council meetings and conference calls by producing member reports, taking and distributing notes, and providing support as needed. Enables the recruitment of new Leadership Council members through promotion of applications and review of submissions. Assists with GNSA webinars including marketing efforts, registration management, development of webinar evaluation reports, and sending follow-up communication to speakers and participants. Manages the GNSA Liaison program which includes: Tracking current Liaisons through graduation and maintaining accurate data on the group Onboarding new Liaisons which includes selection, notification, and data management Offboarding outgoing Liaisons which includes identifying a Liaison replacement and collecting feedback information Developing strategies to engage GNSA members in the GNSA Liaison group Soliciting, editing, and publishing content from the Liaison community, including the Liaison Pulse and Liaison Leadership Interviews Executing networking opportunities for Liaisons, including promotion of events, running the meetings, and providing administrative follow-up Planning and managing bi-annual town hall calls which includes developing an agenda, managing the registration process, and creating and distributing meeting minutes Drafting and distributing a monthly newsletter to the Liaisons Maintains and evaluates GNSA social media marketing including drafting posts across all platforms, engaging the GNSA audience, and evaluating success metrics. Responds to questions from GNSA constituents and other deans and faculty related to all association student initiatives. Drafts and sends marketing communications related to student initiatives, leadership opportunities, and award announcements. Provides general support for the association providing back-up to other administrative staff as requested, specifically with questions related to AMS customer service. Other duties as assigned.

Ward 1 Community Outreach and Relations Specialist OFFICE: Mayor's Office of Community Relations and Services (MOCRS) OPEN: January 7, 2025 CLOSED: January 18, 2025 GRADE: Excepted Service, Grade 5 (ES-5) SALARY: $85,500 SPECIAL RECRUITMENT: This posting is specifically tailored to a District resident / experienced person with high knowledge of Ward 1 and a strong knowledge of all 8 Wards, including working, organizing, residing and other activities. Position requires strong knowledge of the District of Columbia. DC Residents are prioritized in the screening process, and will receive extremely strong preference in selection. SPECIAL TERM: As an Excepted Service position that serves at the pleasure of the Mayor, the term for this posting aligns with the end of Mayor Bowser's term and is expected to end on January 2nd, 2027. background The Mayor's Office of Community Relations and Services (MOCRS) resolves issues facing DC residents by building collaborative partnerships with DC Government agencies. MOCRS have a relentless commitment to the betterment of our community. We are currently seeking energetic individuals who work well as part of a team to carry out the mission of the office. MOCRS coordinate the response of multiple District agencies to solve persistent neighborhood problems and tailor scheduled services to meet the needs of that community. A strong preference will be given to current DC residents who have an established track record of engaging communities in all eight Wards. For more information on MOCRS, please visit ********************* Major duties Establishes, monitors, and maintains a coordination of services from the partnering city agencies. Develops a coordinated work plan and ensures execution of the work plan to address persistent problems and then monitor the conditions at those locations. Responds to critical issues and incidents in assigned Ward, including during non traditional work hours. Identifies steps to improve the coordination of current service delivery system that will be implemented by individual members of various entities, within their existing authority. Analyzes data to identify and recommend priorities to develop, direct, and organize work-plans. Resolves organizational and operational problems. Monitors performance indicators and conducts process improvement assessments to determine work plan revisions as needed. Coordinates services among District agencies to ensure timely responses to neighborhood concerns. Informs other District and Federal government agencies of cases requiring their involvement, and directs the multi-agency initiatives. Works together with other Outreach and Services Specialists in the development of community engagement strategies. Develops partnerships with other entities businesses, community-based organizations and citizens to support service initiatives and community problem solving. As liaison, provides project progress information to neighborhood stakeholders, including the Advisory Neighborhood Commissions, civic groups, tenant associations, faith based organizations, schools, businesses, other organizations, and residents. Prepares weekly progress reports to the Director; and participates in related conferences, meetings and training seminars. Serves as advisor and technical resource assistant to the various committees for planning, scheduling and conducting joint work efforts. Performs other duties as assigned. COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the mission, goals, and objectives of MOCRS. Documented connections to the District of Columbia, with particular work or organizing experience in one of the eight Wards of the District. Knowledge of the program services provided through all partnering agencies, including agencies of the District of Columbia government, community groups and non profit organizations. Knowledge of neighborhood organizations, civic groups, tenant associations, Advisory Neighborhood Commissioners, faith based organizations, and schools to establish links to develop and maintain a comprehensive service program. Knowledge of and skill in the application of analytical and evaluative theories, concepts, procedures, methods, standards and practices to the interpretation of policy, and to meet existing and future service requirements. Ability to organize and manage projects; to review, analyze, and evaluate data; and to prepare analytical reports. Ability to communicate both orally and in writing, and to utilize tact and persuasion in gaining acceptance of the program views. Ability to interact with various types of personalities. Work environment The work is performed primarily in-person. Time in the field is frequently required. SPECIAL NOTE - SECURITY SENSITIVEThis position is deemed security sensitive. The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive. RESIDENCY REQUIREMENTThere is a legal requirement that each new appointee to the Excepted Service either: be a District of Columbia resident at the time of appointment; or become a District resident within one hundred eighty (180) days of appointment. The law also requires that Excepted Service employees remain District residents during the duration of the individual's appointment. Failure to remain a District resident for the duration of the appointment will result in forfeiture of employment. If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussion.