Service coordinator jobs in Greece, NY

Milton CAT is seeking an experienced Service Support person, responsible for providing backup for scheduling, communication and support for service and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: Starting pay range is $26.44-$31.25 per hour depending on experience. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Answer phones and receive requests for service and quotes. Confirm with customer scheduling of work. Assist in the scheduling, routing and assigning work to service technicians. Opens and update invoices, work orders as needed. Order parts as required for both service shop and field service calls. Assist with incremental repair quotes. Assists in timecard entries. Passes on lead for work to other departments. Coordinates with the CSA Department to meet their needs. Flexible to work after hours when needed to meet customer needs. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Large emphasis on supporting supervisors from all departments in timely closing of service calls. Cover absences in other positions within the Service department as needed. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Who We Are At HCR Home Care, we believe care starts at home, for our patients and our team. For more than 45 years, we've been a trusted part of communities across 25 counties in New York, helping people live safely and comfortably where they feel most at ease. We're a team of caring professionals and dedicated leaders who take pride in making a difference every day. From nurses, therapists, and home health aides to scheduling coordinators, customer service specialists, administrative staff, and leadership, every person at HCR plays an important role in supporting our patients and one another. As the Afterhours Aide Service Coordinator, you will ensure clients receive the aide services they depend on by coordinating schedules, supporting coverage across all business lines, and providing exceptional customer service to clients, aides, and internal partners. What You'll Do • You will coordinate Aide visits and manage scheduling across all business lines to ensure consistent, high-quality service. • You oversee paraprofessional (HHA/PCA) schedules, matching client needs with staff availability while minimizing overtime. • You will communicate proactively with clients and Aides regarding service changes, ensuring continuity of care and customer satisfaction. • You manage daily and on-call phone activity, documenting all actions and escalating client care concerns when needed. • You will complete required documentation, run reports, and follow up on action items to support efficient operations. • You build collaborative relationships with staff and contribute to a positive, team-focused work environment. What You Bring • You have an Associate's degree and one year of home care experience (preferred), or equivalent experience. • You will demonstrate excellent communication and the ability to work effectively with staff at all levels and community partners. • You can multi-task and prioritize work in a fast-paced environment. • You have strong computer skills and the ability to navigate scheduling systems efficiently. • You will function effectively under stress while maintaining professionalism and accuracy. Why Choose HCR • Supportive, team-focused culture with strong leadership. • Opportunities for professional growth and development. • A mission-driven organization committed to patient-centered care. • Meaningful work that ensures individuals receive the care they need to remain safe at home. • Mileage reimbursement and competitive benefits. • Over 45 years of trusted home care service across New York State. Work Environment • Office-based work that may include extended periods of sitting, phone work, and computer use. • Requires regular communication with clients, aides, and internal staff by phone and email. • Light physical demands typical of an office setting. Work Environment The Afterhours Aide Service Coordinator is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Afterhours Aide Service Coordinator. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job description:We are a full-service plumbing and mechanical contractor offering plumbing, HVAC, electrical, renovation, and emergency flood response services. Due to continued growth, we are seeking a Service Manager / Project Coordinator with a strong trade background to oversee day-to-day operations, lead our team, and ensure high-quality service for our customers Summary Duties Key Responsibilities: Customer Relations: Communicate professionally with customers, set realistic expectations, and maintain high customer satisfaction. Team Oversight: Provide direction and support to field technicians, troubleshoot issues, and ensure job quality. Estimate Creation: Draft thorough, accurate estimates for plumbing, HVAC, electrical, renovations, and flood jobs. Scheduling & Dispatching: Coordinate technician schedules, respond to emergency service calls, and prioritize jobs in real-time. Material Management: Build detailed material lists, place supplier orders, and track deliveries. Billing & Documentation: Assist with billing tasks, job documentation, and post-job summaries. Software Usage: Navigate and utilize multiple software platforms daily, including CRM/job management systems, estimating software, email, and spreadsheets. Problem Solving: Use practical trade knowledge to resolve customer issues, job site challenges, and logistical bottlenecks REQUIREMENTS: Prior hands-on trade experience (plumbing, HVAC, electrical, or general construction required). Ability to multi-task in a fast-paced, high-volume environment. Excellent organizational and time-management skills. Strong leadership and coaching ability for team management. Experience preparing detailed service estimates. Proficient with computers and various software systems (dispatching, estimating, CRM). Effective communication skills (verbal and written). Competencies: Customer service focus, ability to develop strong, long-term customer relationships Excellent interpersonal skills Ability to work independently in a team environment and as individual. Must possess proficient oral and written communication and presentation skills and be able to communicate effectively Must be able to develop and maintain positive, cooperative, team-oriented relationships with direct reports, co-workers, supervisors, managers, clients, and others. What We Offer: Competitive salary based on experience Paid holidays and vacation time Health insurance options Opportunities for advancement in a growing company A team-oriented, fast-moving work environment where your experience is respected Mon thru Friday 7:30am - 5:30pm

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. This position works with the youth and family on safety and discharge planning and preparation by linking them to community resources, assisting with the referral process, supporting families in preparing for their youth to return home, aiding with flex funds as appropriate, and providing after care support. Essential Job Functions Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes. Develop, assess, and modify specialized, individual service plans during after care for youth. Deliver psychoeducational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served. Develop and implement strength-based service plans for youths that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis. Communicate youth's strength-based plan progress and results with the multi-disciplinary treatment team. Develop and participate in safety planning for youths. Serve as the primary contact for all community-based agencies. Provide support during a client's RTF placement as well as during after care services. Transport youth to and from services. Participate in agency and team meetings, in-service trainings, and team building activities. Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards. Comply with funder regulated flex funds spending, and maintain required documentation. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Master's degree in Social Work or related field required Minimum 2 years of experience in residential required OR Bachelor's degree in Social Work or Human Services required Minimum 4 years post graduate residential experience required Special Requirements CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate conflict resolution skills Knowledge of services provided both by Hillside and our external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 1 hour) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases or chemicals is apparent Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation Ability to change positions as needed SPECIAL CONSIDERATIONS May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $23.50 Minimum pay rate, $33.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Job DescriptionAbout Us: At Total Life, we're on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We're growing our in-person care team and seeking a Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement - you'll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You'll serve as the compassionate, clinical face of Total Life in the field - bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: Complete initial clinical sessions and develop recommendations for ongoing therapy or support Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being Represent Total Life in the community and serve as the local point of contact for clients, caregivers, and partners Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care Maintain accurate and timely clinical documentation Participate in team meetings and contribute to improving our community-based programs Requirements Our Requirements Active LCSW, LMFT, LPC, or LMHC license in New York Must be fully licensed and able to perform without supervision Strong background in evidence-based modalities Comfortable meeting clients in community or residential settings Proof of professional liability insurance ($1M/$3M coverage) or willingness to obtain prior to hire Active NPI number Must be able to pass a criminal background check Reliable transportation and ability to travel locally to meet clients Even if you don't meet every listed qualification, we encourage you to apply. We're eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart Experience working with older adults or in geriatric mental health. Strong interpersonal and communication skills with a compassionate, patient-centered approach. Bilingual in English/Spanish is a plus Benefits Benefits & Compensation $70-$100/hr, plus mileage reimbursement Flexible part-time or full-time scheduling opportunities Supportive clinical and administrative team Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organization Schedule Flexible availability (weekday or weekend options) How to Apply Please attach your resume and a brief note about your interest in supporting healthier aging in your community. We look forward to meeting passionate clinicians ready to make a difference. Our Commitment: Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! As a Part-Time Enrollment Coordinator (temporary: January through July), you will play a vital role in helping families learn about and access Rochester Prep schools. You will be a friendly, knowledgeable presence in the community, sharing information, answering questions, and guiding families through the enrollment process with care and clarity. Through outreach, events, and direct conversations, your work will directly support our mission to ensure every student has access to an excellent education. This role is ideal for someone who enjoys connecting with people, working both independently and alongside a team, and making a tangible impact in their local community. Responsibilities Community Outreach & Engagement Build awareness of Rochester Prep by participating in grassroots outreach efforts, including door-to-door canvassing, flyering, phone banks, and community events Represent Rochester Prep at outreach events, information sessions, and tabling opportunities with community-based organizations Help increase positive awareness of Rochester Prep in key neighborhoods and surrounding communities Family Outreach & Enrollment Support Connect with prospective families by phone or in person to share information and answer questions Support families through the Avela application and enrollment process, ensuring they feel informed and supported Follow up with enrollment leads to encourage application completion Coordination & Relationship Building Collaborate with the enrollment team to plan outreach activities and events Build and maintain relationships with community partners to expand outreach efforts Track outreach activities and follow-up actions to support enrollment goals Qualifications Required High school diploma or equivalent 1 to 2 years of professional experience, including customer-facing, outreach, enrollment, sales, or community engagement work Strong verbal and written communication skills Ability to organize tasks, manage time effectively, and follow through on commitments Comfort working both independently and as part of a team Ability to travel around the city of Rochester and nearby areas for outreach activities Preferred Familiarity with the Rochester community Experience working with families, students, or community organizations Fluency in Spanish Comfort using basic computer tools such as email, spreadsheets, and word processing Physical Requirements Ability to spend extended periods walking or standing during community outreach and canvassing Ability to lift and carry materials weighing up to 20 to 40 pounds Not sure you meet every qualification? We encourage you to apply-we're excited to learn what you bring. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation The full compensation range for this role is $16.00 to $18.30 per hour. Typically, new hires who fully meet all qualifications listed in the job description will start at $16.00 per hour. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Work Environment This is a temporary, part time, in person role based in Rochester, running January through July 2026. The position requires working 2 to 3 days per week, with regular time spent in the community for outreach and some time in the office. Benefit Highlights: 19 days of paid time off 3 weeks of paid Winter and Summer org-wide holidays Comprehensive Health, Dental, and Vision insurance plans 403(b) retirement savings program + employer match Paid leave of absence options (parental, medical, disability, etc.) Mental health and counseling support + wellness benefits Pre-tax flexible spending, dependent care, and health saving accounts *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Job Description Review past due inspection reports & bring scheduling issues to Inspection Managers attention Customer Database maintenance (ie merges, new entry, address correction, etc) Assist A/R Champion by providing him/her with requested information Verify Inspector time off during time entry process/maintain yearly attendance records for Inspectors Qualifications 2-3 years dispatching and/or customer service experience. Excellent computer skills (Microsoft Office Suite). Strong oral and written communication skills. Demonstrated ability to multi-task in a fast-paced environment Additional Information $20hr 6 MONTHS

Job Description Lifetime Assistance - Senior Coordinator of Vocational Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Senior Coordinator of Vocational Services Location: Rochester, NY, 14624 Department: Vocational Services Reports To: Associate Director of Vocational Services Employment Type: Full-Time, Non-Exempt Starting Wage: $27.73 - $28.73 Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: · Ensure health, safety, and well-being of people served at the highest level of service. · Assist Associate Director with development and daily activities of employment services and business operations. · Supervise, develop, and evaluate assigned staff; make hiring and disciplinary recommendations. · Promote person-centered planning and active participation in Life Plan meetings. · Maintain effective communication with individuals, families, service providers, customers, and vendors. · Ensure customer satisfaction and timely completion of work within budget. · Assist in monitoring systems, contract management, and renewals. · Maintain compliance with OPWDD, DOL, ISO, Medicaid, and other regulatory requirements. · Perform time studies and production analysis per Department of Labor regulations. · Ensure physical plant safety, quarterly inspections, and fire safety drills. · Serve as a role model promoting positive, professional behaviors. · Participate in marketing, management, and staff meetings as required. · Complete and maintain all required trainings including First Aid and CPR. What You Bring: · Bachelor's Degree; or Associates Degree and one year of related experience; or High school diploma and two years of related experience. · Ability to define problems, collect information, and draw valid conclusions. · Strong communication and organizational skills. · May be required to meet LAI's Vehicle Operator Requirements. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

TYPICAL WORK ACTIVITIES: Assists with the activities of a small housing office, assigning tasks to clerical workers and monitoring workflow; Interviews prospective participants to complete housing applications and collect eligibility information and documentation, explain RHA and HUD programs and guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to public housing and Section 8 programs; Conducts recertification of housing eligibility for current participants; Interviews new and current participants to obtain data regarding income and household expenses and to collect documents of proof; Verifies that information provided by housing participants is accurate by inspecting documents and contacting social service agencies, employers, etc. by phone or mail; Determines eligibility and suitability of participants for residency in public housing and Section 8 programs; Computes income and expenses to determine participants rental charges according to the Authority's policies and HUD's rules and regulations; Inspects rental units to assess housekeeping habits of participants and identify repair and maintenance needs and need for correction of safety hazards; Discusses with public housing participants complaints against them such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and delivers oral and written lease enforcement notices when necessary; Recommends eviction of participants when necessary and assists with eviction proceedings; Assists landlords with completing forms for lease and contract renewals to receive rental subsidies for privately owned housing; May contact various human service agencies and refers tenants to such organizations as visiting nurses, Department of Social Services, medical transportation and youth and family counseling; May collect rents and other participants charges, make deposits and prepare appropriate documentation; Writes letters, memos, simple reports, and completes a variety of forms and ledgers using a personal computer. MINIMUM QUALIFICATIONS: High school diploma or GED; AND I. A. Associate's degree in Human Services or Business Administration or a related area; AND B. Two (2) years of work experience involving explaining complex information and making determinations based on complex rules, guidelines or procedures, in fields such as, but not limited to, social services, financial aid, insurance claim investigation, employment and training intake, mortgage origination, housing eligibility intake. OR II. Four (4) years of work experience as described in I-B.

Parkside Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, is looking for a passionate mental health professional to join our team! The SRO Residential Services Coordinator 3 (RSC 3) provides direct support, advocacy and education to the residents in the program by assisting them with the development of and individualized service plan and then performing and coordinating the services and functions necessary to enhance the resident's autonomy, quality of life and recovery process. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Pay range for this position is $23-$23.60/hour Responsibilities Works with the Management staff to provide perspective residents with tours and lunch visits and then provides input to the Admission / Management team with regard to the individual's acceptance in to the program. Ensure that each resident receives comprehensive service planning in a person-centered approach during the resident's tenure withthe program. This includes the delivery of recovery-oriented services and on-going discharge planning practices. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the NYS Office of Mental Health (OMH). Conduct / complete quarterly service plan reviews with the resident and his / her support team in an effort to ascertain the resident's progress and to make revisions / updates to the plan when necessary. Provides teaching, monitoring and recovery-oriented supports to residents in accordance with OMH 595 including the followingrehabilitative services; Assertiveness / Self Advocacy Training, Community Integration / Resource Development, Daily Living Skills Training, Health Services Education, Medication Management and Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services and Symptom Management. Observe, monitor, document and report resident behaviors as well as their progress in accordance with agency standards. Maintain accurate and timely resident files, including the documentation of progress notes, the updating of service plans, the maintenance of psychiatric and medical records, as well as other pertinent information relating to the resident. Ensures that annual appointments for physicals, eye exams, medical specialist appointments (such as OB / GYN appointments) and dental appointments are scheduled and ensures that transportation is arranged for these appointments when necessary. Works collaboratively with the Resident's Health Home Care Manager and other community service providers to ensure continuity of care for each individual. Serves as a key liaison between the resident and his / her clinical provider with regard to the monitoring of the individual's mental health and well-being. Provides direct assistance to the residents with regard to daily living skill training including the upkeep of resident rooms, training in the areas of preparing simple meals and assistance with laundry when indicated. Helps residents plan for the purchasing of clothes and other necessities. Works with residents to encourage a healthy connection with family and communities and to develop new supports and interests. Coordinates and participates in resident's recreational activities when indicated. Assists the Medication Coordinators with the supervision of resident medications when necessary and assumes dining room responsibilities during breakfast when assigned. Provide safe transporting of residents when necessary. Respects and maintains resident confidentiality and demonstrates a caring positive attitude toward all residents (as per respect policy), staff, guests, family members and service providers. Follow all safety rules and regulations for self, residents and staff. Attend staff meetings and trainings as required by supervisor. Works as a member of the residential team for each resident and give relevant input for treatment / support team meetings and continued stay reviews. Performs any other duties necessary for the effective operation of the program and / or the well-being of the residents. Qualifications Education and Experience : Needs to meet one of the following three criteria: A. Bachelor's degree in Human Services field plus at least one (1) year of experience working in a Human Services field. B. Associates degree in a Human Services field plus at least three (3) years of related experience working in a Human Services field. C. High School diploma / GED plus at least five (5) years of experience working in a Human Services field. *In addition to the above criteria this position also requires a clean/valid New York State driving record as outlined in DePaul's personnel policy. Must be at least Eighteen (18) years of age. Work Environment The schedule for this position is: Tuesday-Friday, 7am-3:30pm and Saturday from 12pm-8:30pm. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

At Lumina Agency, we specialize in delivering exceptional event experiences that bring brands, communities, and audiences together. Our team is dedicated to elevating every project through precision, organization, and outstanding service. We value professionalism, creativity, and a commitment to excellence in everything we do. As our company continues to expand, we are looking for motivated individuals who are ready to contribute to high-quality events and grow within a dynamic environment. Job Description The Client Experience Coordinator will serve as a key liaison between clients and internal teams, ensuring that each interaction is executed with clarity, professionalism, and efficiency. This role focuses on managing communications, supporting client onboarding, addressing inquiries, and maintaining a seamless experience throughout the service cycle. The ideal candidate brings strong organizational skills, impeccable attention to detail, and the ability to uphold a refined and trusted brand image. Responsibilities Serve as the primary point of contact for client communications, ensuring timely and accurate support. Coordinate onboarding processes, documentation, and service handoffs to maintain consistency and client satisfaction. Monitor project timelines, follow up on deliverables, and maintain organized records of client interactions. Prepare reports, summaries, and updates for both clients and internal leadership. Anticipate client needs and proactively offer solutions that enhance the overall service experience. Collaborate with various internal departments to streamline processes and resolve any issues efficiently. Uphold Lumina Agency's service standards by creating a polished, professional, and dependable client experience. Qualifications Strong communication abilities, both written and verbal, with a refined and professional tone. Excellent organizational and multitasking skills, with the ability to manage multiple client needs simultaneously. Detail-oriented mindset with a commitment to accuracy and consistency. Ability to maintain confidentiality and handle sensitive information appropriately. Comfortable working independently and within cross-functional teams. Problem-solving skills and a proactive approach to client engagement. Additional Information Competitive salary ranging from $56,000 to $61,000. Professional growth opportunities within a rapidly expanding agency. Skill-building and continuous learning environment. Supportive and collaborative work culture. Full-time position with long-term career potential.

Job Description Marketing & Outreach Coordinator - Affordable Housing Queens, NY | Full-Time | Mission-Driven Role Right Person. Right Seat. Right Results. About the Company EqualAccess is partnering with a dynamic affordable housing organization that owns and manages a growing portfolio of communities across New York City. Their mission centers around more than just buildings - it's about building equity, dignity, and long-term opportunity for individuals and families across the city. They're looking for a creative storyteller and strategic thinker to help connect people with safe, stable, and affordable homes. Position Summary We're hiring a Marketing & Outreach Coordinator to bring energy, strategy, and creativity to the way affordable housing is presented and promoted. In this role, you'll be the bridge between the properties, the people, and the stories - using your marketing expertise to build awareness, trust, and connection in the communities we serve. This is not just about listings and flyers - it's about moving families into homes, communicating impact, and building relationships with applicants and residents. You'll work across leasing, operations, and resident services teams to keep campaigns fresh, communications clear, and outreach inclusive. What You'll Do Brand & Campaign Development Design and execute print, digital, and social media campaigns for affordable housing openings Create materials like flyers, brochures, signage, email templates, and social posts Keep brand messaging consistent while tailoring materials for different audiences (e.g., seniors, families, special housing programs) Listings & Platforms Maintain up-to-date listings on housing search websites, internal databases, and community boards Ensure that availability, eligibility criteria, and application steps are clearly communicated Outreach & Engagement Organize and promote open houses, housing fairs, and community tabling events Coordinate with local CBOs and tenant groups to distribute info and build trust Track outreach performance and engagement data to refine strategies over time Resident-Focused Storytelling Collect resident success stories, photos, testimonials, and quotes to use in impact reports and social media Work with internal teams to highlight community-building efforts and mission-aligned milestones Compliance & Standards Ensure all marketing materials and listings are compliant with Fair Housing guidelines Assist leasing and compliance teams in aligning outreach with program requirements (e.g., LIHTC, HUD, PBV) What You Bring 2+ years of experience in marketing, communications, or outreach - preferably in housing, nonprofit, or real estate Strong writing and visual storytelling skills Proficiency in Canva or Adobe Creative Suite, and experience with social media content planning Comfortable working cross-functionally and juggling multiple projects at once A passion for housing equity, neighborhood development, and inclusive communication Bonus: Familiarity with affordable housing programs (LIHTC, Section 8, HUD, etc.) Location: Queens, NY (on-site, some local travel for events) Employment Type: Full-time Compensation: $65,000-$75,000 Why EqualAccess At EqualAccess, we don't just help candidates find the right job - we help them build careers. Every candidate we place receives 6 months of post-hire coaching and mentorship to support long-term success. We work with employers who are committed to retention, development, and meaningful impact.

Salary Description $19-$25

Job Description IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday - Friday 8:00am-4:00pm

Hourly Rate: $19.00 ESSENTIAL FUNCTIONS/RESPONSIBILITIES Provides support and instruction to tenants in areas chosen by the tenant population including financial literacy, computer skills, healthy meals and snacks, kitchen safety, exercises related to encourage health and wellness, or other educational programs geared toward the frail/elderly population, and programming/activities on site and in the community. Assists Service Coordinator in developing and responsible for implementing person-centered service plans. Complete all tasks necessary to ensure health and safety of each tenant. Provide enhanced support for tenants identified as high risk. Completes daily documentation and other paperwork promptly and accurately. Attends/participates in general staff meetings, in-service training in but not limited to incident reporting, crisis intervention and how to interact productively with residents and other pertinent agency meetings/trainings. Work collaboratively with Service Coordinator/Manager and other team members. Responsible to record time worked at the start and end of each shift and to work the minimum number of accepted hours that you are hired for. Safely transports people to and from activities following proper procedures when approved to drive. Ensures adequate supplies are available to support persons served. Complies with all agency policies and procedures. Other duties as assigned. MINIMUM QUALIFICATIONS 18 years of age. High School Diploma or GED preferred. NYS Driver's License that meets agency policy. Ability to read and comprehend plans and documentation. Basic computer skills necessary for communication and documentation. Ability to handle multiple tasks simultaneously. Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Lifting requirement 35 lbs. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

The Application and Outreach Specialist will play a vital role in Family-Centered Service Program (GROW²) by supporting individuals and families referred to through the Monroe County Department of Social Services (MCDSS) who are applying for or receiving Temporary Assistance for Needy Families (TANF), Safety Net Assistance (SNA-MOE), or other public benefits. This position focuses on reducing application barriers, facilitating access to resources, and promoting long-term financial stability. The Specialist will assist families with completing Temporary Assistance applications, gathering required documentation, attending appointments, and connecting with employment and training opportunities that support self-sufficiency. The Specialist will also serve as a bridge between MCDSS, YWCA, and community-based organizations to ensure holistic, family-centered support services. Essential Duties and Responsibilities Application Assistance & Case Management Provide individualized support to TANF-eligible families in completing and submitting Temporary Assistance applications. Assist participants with obtaining required documentation and attending scheduled appointments with MCDSS. Follow up on referrals to ensure cases remain active and families meet ongoing eligibility requirements. Maintain engagement with participants for a minimum of six months (up to nine months) to monitor progress and outcomes. Conduct home visits and/or in-person meetings as needed to ensure accessibility and continuity of care. Outreach & Engagement Collaborate with MCDSS to engage referred participants, focusing on the targeted population: Conduct proactive outreach to reduce “no-show” rates for MCDSS appointments and improve documentation compliance. Accept and process self-referrals from eligible TANF households. Resource Navigation & Referrals Connect families to local financial, employment, housing, educational, and childcare resources. Develop and maintain a working knowledge of Monroe County's community-based resources and programs. Provide warm hand-offs to partnering agencies to ensure comprehensive family support. Offer coaching and empowerment-based support to help families identify and overcome barriers to stability. Compliance & Data Collection Maintain a clear understanding of TANF, FA, Safety Net Assistance (SN), and related eligibility criteria. Ensure that all enrolled households meet program eligibility guidelines. Accurately document participant information, services provided, outcomes achieved, and follow-up actions in accordance with YWCA and MCDSS reporting requirements. Prepare regular data reports and case summaries as required by the Family-Centered Services Program. Maintain confidentiality and professionalism in all interactions with participants and partners Professional Development & Collaboration Participate in ongoing training related to trauma-informed care, job coaching, emotional support, and cultural competency. Attend YWCA and MCDSS meetings, trainings, and supervision sessions. Collaborate with YWCA team members and community partners to share resources, best practices, and referrals. Qualifications Education and Experience: Associate's degree in human services, Social Work, Psychology Minimum of two years' experience in case management, social services, workforce development, or community outreach. Familiarity with TANF, SNA-MOE, and other public assistance programs strongly preferred. Knowledge, Skills, and Abilities: Demonstrated understanding of poverty-related barriers and the social service system. Ability to engage clients using trauma-informed and strength-based approaches. Strong organizational skills and attention to detail. Ability to work independently while maintaining collaboration with team members. Excellent written, verbal, and interpersonal communication skills. Proficiency in Microsoft Office, case management databases, and virtual meeting tools. . Physical and Work Environment Requirements Must have reliable transportation and a valid NYS driver's license. Occasional evening or weekend hours may be required.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! As a Part-Time Enrollment Coordinator (temporary: January through July), you will play a vital role in helping families learn about and access Rochester Prep schools. You will be a friendly, knowledgeable presence in the community, sharing information, answering questions, and guiding families through the enrollment process with care and clarity. Through outreach, events, and direct conversations, your work will directly support our mission to ensure every student has access to an excellent education. This role is ideal for someone who enjoys connecting with people, working both independently and alongside a team, and making a tangible impact in their local community. Responsibilities Community Outreach & Engagement * Build awareness of Rochester Prep by participating in grassroots outreach efforts, including door-to-door canvassing, flyering, phone banks, and community events * Represent Rochester Prep at outreach events, information sessions, and tabling opportunities with community-based organizations * Help increase positive awareness of Rochester Prep in key neighborhoods and surrounding communities Family Outreach & Enrollment Support * Connect with prospective families by phone or in person to share information and answer questions * Support families through the Avela application and enrollment process, ensuring they feel informed and supported * Follow up with enrollment leads to encourage application completion Coordination & Relationship Building * Collaborate with the enrollment team to plan outreach activities and events * Build and maintain relationships with community partners to expand outreach efforts * Track outreach activities and follow-up actions to support enrollment goals Required * High school diploma or equivalent * 1 to 2 years of professional experience, including customer-facing, outreach, enrollment, sales, or community engagement work * Strong verbal and written communication skills * Ability to organize tasks, manage time effectively, and follow through on commitments * Comfort working both independently and as part of a team * Ability to travel around the city of Rochester and nearby areas for outreach activities Preferred * Familiarity with the Rochester community * Experience working with families, students, or community organizations * Fluency in Spanish * Comfort using basic computer tools such as email, spreadsheets, and word processing Physical Requirements * Ability to spend extended periods walking or standing during community outreach and canvassing * Ability to lift and carry materials weighing up to 20 to 40 pounds Not sure you meet every qualification? We encourage you to apply-we're excited to learn what you bring. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation The full compensation range for this role is $16.00 to $18.30 per hour. Typically, new hires who fully meet all qualifications listed in the job description will start at $16.00 per hour. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Work Environment This is a temporary, part time, in person role based in Rochester, running January through July 2026. The position requires working 2 to 3 days per week, with regular time spent in the community for outreach and some time in the office. Benefit Highlights: * 19 days of paid time off * 3 weeks of paid Winter and Summer org-wide holidays * Comprehensive Health, Dental, and Vision insurance plans * 403(b) retirement savings program + employer match * Paid leave of absence options (parental, medical, disability, etc.) * Mental health and counseling support + wellness benefits * Pre-tax flexible spending, dependent care, and health saving accounts * A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.

Full-time Description Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Food Bank Donation Coordinator Department: Food Bank Reports to: Director of Procurement Status: Full-Time, Hourly, Non-exempt Job Level: #4 Administrative and Program Support Updated: December 2025 SUMMARY The Food Bank Donation Coordinator plays a crucial role in supporting the mission of Foodlink by securing, organizing, and managing donations such as food, health and wellness products, and other items from individuals, businesses, and community partners. This role will serve as the primary contact for incoming product donations and is responsible for donation logistics including scheduling deliveries/pickups, maintaining accurate records, and ensuring all donations are handled according to food safety and organizational guidelines. They will also provide administrative support to the Enabled Agency Program by providing excellent customer service to donors and members while fulfilling reporting requirements for the program. KEY RESPONSIBILITIES Donor Relations & Management Receive, record, and track all product donations received by the food bank and ensure accurate data entry into donor management systems including Ceres and Meal Connect. Coordinate logistics for product donations, including working with Food Bank Logistics Manager to schedule pickups and deliveries. Serve as the primary point of contact for individual, corporate, and community product donors. Provide timely acknowledgements, receipts, and thank-you communications to product donors. Collaborate and communicate regularly with the development team to cultivate donor relationships. Create new donor records in Ceres and perform audits to ensure accuracy and compliance. Leads communication with the Office of General Services (OGS) team including coordination of entitlement and bonus USDA loads, ordering through WBSCM portal, and ensuring accurate reporting. Maintain updated database of current donors as well as enabled agency store assignments. Maintain web-based donation reporting system of assigned agencies and retail locations in Meal Connect. Participate in donor visits, as needed, including retail stores as part of the Enabled Agency program. Donation Drives Coordinate and manage product donation drives throughout the year, including seasonal campaigns (e.g., holiday drives, back-to-school drives). Build and maintain strong relationships with local businesses, schools, religious organizations, and other community groups to foster collaboration and secure donations. Develop marketing materials and assist with the promotion of donation drives through social media, newsletters, local media, and flyers. Recruit, train, and coordinate volunteers for the successful operation of donation drives. Oversee the logistics of donation drop-off and collection points, including organizing transportation, storage, and inventory. Maintain accurate records of donations, ensuring all contributions are properly logged and acknowledged. Identify and pursue new partnerships and sponsorship opportunities to support product drives and increase overall donations. Provide regular updates and reports on donation drive progress, successes, and challenges to leadership. Work closely with the operations team to ensure that donated items meet the food bank's quality standards. Reporting & Compliance Prepare regular reports on donation activities and trends. Ensure compliance with food safety standards and organizational policies. Assist with audits and documentation related to donations. Food Bank Operations Assist with the creation of new item codes and perform audits to ensure accuracy and compliance. Other duties assigned to support the Food Bank team. Requirements QUALIFICATIONS High school diploma or equivalent required; college degree in nonprofit management, business, or related field preferred. At least 2 years of experience in donor relations or nonprofit operations preferred. Strong organizational and time-management skills with attention to details and accuracy. Excellent verbal and written communication abilities. Ability to manage multiple projects and deadlines. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with social media platforms. Flexible, adaptable, and able to manage changing priorities. Passion for Foodlink's mission and commitment to serving the community. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, hourly position ranging from $20.00 - $28.00 per hour depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as document. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Salary Description $20-28 / hour

We're growing! Lollypop Farm, the Humane Society of Greater Rochester, is hiring for a full-time Community Outreach Specialist. The Community Outreach Specialist's role is to connect with the community and assist pet caretakers in need through various internal and external programs. This position will also play an integral role in addressing the needs of Rochester's free-roaming cat population through education and collaboration with various community cat TNVR organizations. Schedule: Tuesday - Friday 7:30 AM - 4:30 PM, Saturday 8 AM - 5 PM Essential Job Duties: Supports pet caretakers in times of crisis and transition by referring to appropriate community programs for support (Spay/Neuter Program, HOME, TNVR, Pet Food Pantry) or external social service agencies. Oversees pet pantry order fulfillment, collaborates with partner organizations, facilitates the network of Little Free Pet Pantries, and represents the program at off-site events. Communicates with clients requesting the Mary Ellen Crisis Boarding Program. Schedules intakes and returns with the Admissions department. Provides updates and support to clients while their pets are in Lollypop Farm's care. Engages directly with pet owners in their communities to address concerns and provide support based on referrals from the Intake Department, Humane Law Enforcement, and other partners. Builds connections with pet caretakers by engaging, understanding, and communicating effectively to help them access the resources and support they need. In collaboration with the Community Outreach Manager, builds capacity for a community cat program in support of individuals and animal welfare groups working in this space. Schedules TNVR appointments. Assists veterinary resource coordinators with SNIP (scheduling, intake, and discharge) on an as-needed basis and connects clients with veterinary resources/HOME. Assists with planning and executing high-volume community outreach events/vaccine clinics. Coordinates and mobilizes volunteers to support program activities. Enters and monitors program data to produce reliable statistics for program evaluation. Observes all safety rules and regulations for self and others Maintains good housekeeping Carries out responsibilities in accordance with the company's policies and applicable state and federal laws Performs other duties as required Requirements Education & Experience: High School diploma or equivalent education. Experience in a human services, social work, or support role is strongly preferred. Experience collaborating with staff or volunteers is a plus. Two years of animal experience is strongly preferred. A combination of education and experience will be considered if aligned with the position. Skills: Highly organized with strong communication and record-keeping skills. Strong interpersonal skills with a positive, dynamic, engaging personality. Skilled in delivering compassionate, clear, concise, accurate, and timely communications. Able to work calmly and effectively in a noisy and busy environment. Able to prioritize tasks and adapt to change. Physical Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position during the shift, move throughout the building, and lift up to 50 pounds. Frequently required to communicate with others. Occasionally required to move excessive weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. Must Align with the Company Mission, Vision and Core Values: Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Vision: A just and compassionate world for all animals. Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work - voluntarily offering time or money, no matter the amount - to support our mission. Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves. Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals. Flexibility: We are willing and comfortable adapting to new circumstances and conditions. Commitment: We are steadfast in our efforts to achieve our mission. Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified. Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community. Respect: We are considerate and show professional regard for all aspects of our work. Commitment to Diversity At Lollypop Farm, we believe that people are our greatest strength. We are united by our mission - Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our values inspire us to promote and support a diverse and equitable environment of mutual respect where all staff, volunteers, and community members feel a sense of inclusion and belonging. EOE/ADA Salary Description $19 - 22/hr., commensurate based on experience