Service coordinator jobs in Hempstead, NY - 1,565 jobs

We are looking for an individual to join our client's team as Assistant Residency Program Coordinator. You will assist and collaborate in the development of programs goals and objectives; provides sound guidance and advice on residency program issues. Coordinates the day-to-day operations of the department's residency program for residents and attendings. The incumbent assists in maintaining rotation schedules and grand round appointments for staff, as well as maintaining accurate records of current and past residents. Job Description Supports daily operations of the residency program, including policy implementation, goal tracking, and accreditation compliance. Acts as liaison with affiliated hospitals, medical schools, off-site rotations, and international applicants. Coordinates recruitment, interviews, onboarding, orientation, schedules, lectures, rotations, and graduation activities. Maintains resident databases, training manuals, procedural logs, and program records; ensures compliance with policies and duty hour reporting. Prepares budgets, submits expenses, and monitors licensing and credential requirements. Organizes meetings, internal reviews, and program documentation; provides administrative support to staff and residents. Assists in resolving issues, communicating program guidelines, and training faculty and residents on management software Performs other duties to ensure smooth operation and success of the residency program. Skills Required 5 years with administrative experience in a medical and/or academic setting Microsoft Suite Database management Education/Training/Certifications Bachelor's degree or equivalent HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

Job Title : Housing Specialist/Housing Navigator/Housing Coordinator Duration : 2 + Months Contract Education : Bachelor's Degree required Shift Details : 9:00AM -5:00PM Job Description: 2 years' experience in processing housing applications (i.e. NYCHA, HRA and NY/NY) Significant experience working with clients on the issues of homelessness, addictions, mental health, entitlements, and housing including models of treatment and harm reduction as well as the key service providers. Have a working knowledge of members rights and responsibilities as tenants. Have experience working on-site in a behavioral health practice setting.

Job Title: Outreach Specialist - Quality & Member Engagement The Outreach Specialist supports Quality Management and Care Coordination initiatives by engaging members through outreach efforts, administering Health Risk Assessments (HRA), identifying care needs, and connecting members to appropriate clinical and social services. This role plays a critical part in improving member outcomes, quality performance, and overall satisfaction through effective communication, accurate documentation, and coordinated follow-up. Key Responsibilities Conduct outbound and inbound outreach to members to administer Health Risk Assessments (HRA) and gather relevant health information Identify member needs and coordinate appropriate referrals to clinical, behavioral health, and social support services Support care coordination activities, including scheduling appointments, transportation, and follow-up services Document all member interactions accurately and in a timely manner in electronic systems in compliance with regulatory and quality standards Enter, track, and maintain medical and outreach data; assist with reporting and quality metrics Provide members with basic benefit education and navigation support Collaborate with Care Management, Quality Management, and internal departments to ensure continuity of care Escalate clinical concerns or high-risk cases to appropriate clinical staff or leadership Participate in team meetings, trainings, and quality improvement initiatives Represent the organization professionally during outreach events and member interactions Perform additional duties as assigned Required Qualifications High school diploma or GED required Minimum of one (1) year of experience in healthcare, managed care, care coordination, or member outreach Experience working directly with patients or health plan members Strong customer service and communication skills Ability to accurately document and manage data across multiple systems Proficiency with Microsoft Word, Excel, and Outlook Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications Managed care experience (Medicaid, Medicare, or health plan environment) Experience administering Health Risk Assessments (HRA) Background as a Medical Assistant, LVN/LPN, or similar clinical support role Bachelor's degree in healthcare, public health, social work, or related field Bilingual proficiency (Spanish, Haitian Creole, Russian, or other languages) Skills & Competencies Member-focused and service-oriented mindset Strong interpersonal and problem-solving skills Attention to detail and organizational excellence Professional, nonjudgmental, and culturally sensitive approach Ability to work independently and collaboratively High level of integrity and confidentiality Work Environment Full-time, 40 hours per week Field-based and/or office-based outreach, depending on business needs May include community outreach events and member-facing activities Why Join Us Opportunity to make a meaningful impact on member health outcomes Collaborative and mission-driven healthcare environment Exposure to quality management and population health initiatives Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Eaton Fiber is seeking an experienced Permitting / Right of Way Coordinator to be the subject matter expert on all permitting of a large fiber deployment in the various markets. Experience in right-of-way and encroachment permits for telecommunication build preferred. Candidate must have local permitting experience and an understanding of the permitting application process for multiple Jurisdictions. Requirements and Responsibilities In conjunction with Engineering, coordinate and acquire permits and agreements in all aspects of an Eaton Fiber build deployment project. Oversee the movement of permits from design by the vendor to the jurisdiction. Oversee relations between our vendor and the jurisdictions as well as manage the quality and direction requested by the jurisdiction and intervene when necessary to ensure that permit requirements are being fulfilled. Ensure all permit payments are timely and invoiced appropriately As necessary, interfaces with jurisdictional staff to ensure compliance with applicable laws, codes, and ordinances, and leverage regulatory status to support deployment objectives. Collaborates and coordinates with internal functional groups to resolve permit issues and achieve project milestones, ensuring on-time and on-budget network delivery. Tracks permit project progress and maintain accurate data entry. Coordinates network permitting functions, including reviewing project reports, identifying issues, and ensuring adherence to cycle times and project forecasting accuracy. Ensures all permits are submitted in a timely manner to ensure fiber build projects are not delayed. Ensure are permits are worked in a timely manner and are closed with the issuing authority correctly. Other duties as maybe assigned. What we are looking for: Bachelor's degree and min 5+ years of permitting experience in either the engineering, construction, architecture, or telecommunications industries; Experience with and understanding of wireline technologies specifically OSP fiber builds (buried/aerial, UG) Familiarity with coordinating ROW issues and managing OSP for aerial Fiber Optic networks. Ability to manage permitting processes, including highway, railroad, city, county, state, and municipal requirements for telecommunications construction. Local knowledge of traffic control permitting requirements. Expertise in Microsoft Office programs and Adobe Acrobat. Working knowledge of Google Earth/Maps. Highly organized, self-starter, and detail-oriented with excellent time management and strong attention to detail. Possess strong professional written, verbal, and interpersonal communication skills, including the ability to negotiate, build consensus, and provide solutions to problems. Ability to take direction with ease, including changes to schedule and workflow priorities, and work independently or as a team member. Critical thinking skills to make assessments and provide solutions to problems.

Adecco Creative is partnering with a global electronics company to recruit for an Experience & Showroom Coordinator. This position will be 5 days onsite in Stamford, CT. The role is ongoing contract and requires flexibility to work weekends and holidays as needed. Job Summary: We are looking for an organized and customer-focused Showroom Coordinator to manage the day-to-day operations of our kitchen appliance showroom. The ideal candidate will be responsible for ensuring the showroom runs smoothly, assisting customers with product inquiries, and supporting the events & marketing team. This role requires excellent communication, organizational skills, and attention to detail to create a positive customer experience. Our environment is not a typical corporate event space. You will be part of a team with a strong collaborative work ethic that is passionate about putting their skills to work. Key Responsibilities: Maintain a clean, organized, and visually appealing showroom environment. Greet customers warmly and assist with any inquiries. Support the marketing & culinary team with administrative tasks, including scheduling appointments, tours, managing customer follow-ups, ordering supplies, fulfilling small appliance sales, event set up/breakdown. Monitor inventory levels and communicate restocking needs with the manager. Assist with operations of events, demonstrations, or training sessions held in the showroom. Help curate new experiences at the brand to drive traffic and sales leads. Handle customer service tasks, including addressing concerns and ensuring a seamless shopping experience. Stay informed about product updates, promotions, and industry trends to better assist customers. Develop and maintain relationships with event-related vendors & contractors including, but not limited to creative, external caterers, chefs, talent and support staff. Assist with developing recap reports post event. Assist with content capture of all events and assist with socializing on social platforms and website. Facilitate on-going tours of facility General administrative duties. Qualifications: Previous experience in retail, showroom, or customer service roles. Strong organizational skills and attention to detail. Excellent interpersonal and communication abilities. Ability to multitask and manage time effectively in a fast-paced environment. Basic knowledge of kitchen appliances or willingness to learn about product features and functionality. Proficient in basic computer applications, inventory systems and other software solutions like Canva, Mailchimp, Envoy, Shopify, Toast. Digital / Social media expertise (Facebook, Instagram, Twitter, YouTube, TikTok) Flexibility to work weekends and holidays as needed. Ability to lift up to 25lbs+

Job Description Case Coordinator - Bilingual English/Spanish Growing Homecare company providing services throughout the NYC area is looking for a Bi-Lingual Case Coordinator. This position will: - Coordinate and Schedule appointments for Community Health Workers (CHW) - Ensure all appointments are accurately updated in Master list and corresponding notes are maintained - Collect files, assign members, and monitor performance of Community Health Workers (CHW) to ensure they are able to complete their scheduled visits - Manage client accounts and maintain accurate records Requirements: One Year Homecare experience preferred Bi-Lingual - English/Spanish We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

JOB TITLE: Admissions Specialist REPORTS TO: Deputy Director of Admissions DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTION: To provide effective and efficient advocacy service as part of the induction process including program interviews, ascertaining information and orientating prospective residents in the Odyssey House admissions process. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Ensure potential inductions are serviced immediately in a professional and concerned manner. 2. Make sure all documents are included in new charts prepared prior to transfer. 3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly. 4. Submit reports as required 5. Counsel, screen, interview, and induct residents. 6. Obtain medical and psychiatric clearances when necessary. 7. Participate in outreach engagements. 8. Develop files on new inductions. 9. Coordinate individual inactive charts/closure. 10. Other projects and assignments as required. 11. Follow up scheduled interviews/inductions. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES. High School Diploma or equivalent with minimum of one year experience in a TC and/or admissions knowledge and experience. CASAC/CASAC-T Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

* Job Type: Support Staff - Union * Bargaining Unit: Local 2110 * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $59,390 - $59,390/Annually The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary Reporting to the Associate Director of the Center for the Core Curriculum, the incumbent will provide comprehensive administrative support for the Center for the Core Curriculum. The position requires the ability to manage a wide variety of tasks, excellent verbal and written communication skills, and collaboration with staff members, faculty and administrators across the University. Responsibilities * Provides administrative support for up to 200 faculty members teaching in the Core. Communicates Core policies and procedures in person and via email. Arranges meetings and supports the schedule of the Director of the Center for the Core Curriculum. Daily interaction with students, faculty, and administrators, while performing multiple duties, and meeting deadlines. The incumbent also sends out routine weekly Core communications to faculty and guest speakers; works closely with the offices of the Dean of the College and Academic Affairs to schedule meetings in the Core Conference Room and Core Library; liaises with the Associate Director of Academic Affairs, Finance and Administration, and other administrative units as directed. Prepare and assemble faculty course materials and liaise with Columbia Housing to ensure access for instructors teaching in undergraduate residences. * Coordinates and sets up weekly meetings, and arranges all aspects of regularly scheduled faculty luncheons and special occasions; provides administrative support for the entire array of Core programming events including scheduling regular and electronic classrooms, and distributes information and publicity materials as directed. Assists with the acquisition of required texts for Core courses and the distribution of desk copies to instructors. Handles all logistics for weekly internal/external faculty speakers: writes, edits, and manages correspondence with faculty outside of Columbia; makes travel and logistical arrangements; and provides technical support. Supports the final exam for Literature Humanities and Frontiers of Science: assists exam committee with proofreading and editing; helps with exam scheduling and room assignments; and arranges printing and distribution of physical exams. Serves as liaison with the Office of Disability Services and with Columbia Athletics to provide any necessary accommodations for students taking the exam. * Serves as the first point of contact at the front desk of the Center for the Core Curriculum; provides students and instructors with information on registration policies and procedures; and distributes Core book loans to students. * Provides logistical support for the interview and selection processes for preceptorships and lectureships for Core courses, which includes processing applications and creating applicant files, updating recruitment databases, coordinating calendars with relevant committees, scheduling interviews and class visits, and corresponding with applicants. Drafts and revises preceptor, lecturer, and adjunct appointment letters for Core Faculty Chairs and works with academic departments and administrative offices in Arts & Sciences to complete appointment processes. * In collaboration with the Associate Director of Academic Affairs, Finance and Administration, assists in processing of reimbursements for instructors related to individual class outings and programs; processing honoraria and travel reimbursements for guest speakers. * Maintains and updates Core faculty email and contact lists for all Core courses (African Civilization, Art Humanities, Contemporary Civilization, Frontiers of Science, Latin American Civilization, Literature Humanities, and Music Humanities) and departmental communications, including 9 main listservs and numerous email list subsets. Prepares and distributes large mailings for all faculty. * Working closely with the Associate Dean for Academic Affairs and Core Chairs, maintains and updates pages on the Columbia College website dedicated to the Core Curriculum, which includes maintaining and editing content and course materials for course instructors (e.g., uploading required documents and supplemental material, removing outdated materials) and performing monthly maintenance quality assurance checks on content links. * Other related duties as assigned. Minimum Qualifications * High School diploma and/or its equivalent required. * A minimum of three years of relevant experience, or a combination of education and experience, is required. * Excellent communication (verbal and written), editorial, organization, interpersonal, administrative, and technical skills required. * Discretion and attention to detail are essential. * Multi-tasking, flexibility, and a demonstrated ability to work well with a broad constituency are required. Applications submitted without a resume and cover letter will not be considered Preferred Qualifications * College degree preferred. * Experience in a University or other complex organization preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

The Long Island University College of Veterinary Medicine (LIU-CVM) invites applications for the position of Academic Affairs Coordinator (AAAC). The AAC will report to Associate Dean of Academic Affairs (ADAA)_. The AAC will work with the ADAA and others in the office in facilitating the oversight, planning, and scheduling of academic programs at LIU-CVM and perform other duties as assigned. Job Responsibilities * Ensure the policies and procedures established by LIU-CVM are fully implemented regarding the academic program. * Works collaboratively with others in the Academic Affairs area * Assist with communication of relevant information to * Assist with the management of the department operations and * Assist with student registration. * Perform student scheduling. * Monitor, organize, and maintain student and faculty files/documents. * Assist in Scheduling student learning experiences of clinical clerkships in year 4. * Interact effectively with diverse students, faculty, staff and resolve issues. * Communicate policies, procedures and practices to faculty, students, university personnel and others. * Maintain databases to gather data, compile statistics, and generate reports. * Oversee and manage additional support staff, as assigned. * Provide support in documenting accreditation information. * Other duties as assigned. Job Skills & Qualifications * Work experience and familiarity with the veterinary medical profession. * Strong people skills including communication and emotional intelligence * Solutions-oriented and problem solving * Discretion and professionalism in management of sensitive personal and college materials * CVT/LVT/RVT or MSc credentials will strengthen the position application, which are desired but are not essential. * Proficiency in the use of excel, word, OneDrive, and various software programs (i.e., Evalue) LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

JOB TITLE: Program and Curriculum Advisor DEPARTMENT: MFA Computer Arts REPORTED TO: Director of Operations SCHEDULE: FT, Exempt, Mon-Fri, 9 am-5 pm EST, In-Person (No Remote Work) COMPENSATION: $75,000 annually POSITION OVERVIEW: Reporting to the Director of Operations, the Program and Curriculum Advisor serves as a central academic and administrative resource for students in the MFA Computer Arts department at the School of Visual Arts (SVA). This role provides academic and career advising, supports curriculum development and program enhancement, and serves as a key liaison among students, faculty, staff, and external industry and recruitment contacts. The MFA Computer Arts program emphasizes creativity and a multidisciplinary approach to producing innovative animation, motion graphics, and experimental art within a collaborative state-of-the-art production environment. Our goal is to develop artists who will continue to challenge norms, question standards, and surprise people long after they leave SVA. For more information, please visit the department's website at this link. DUTIES & RESPONSIBILITIES: Program Advising and Student Support Advise students in setting academic and career goals, selecting courses and internships, and planning for graduation and beyond. Support and resolve student matters related to registration, drop/adds, transcripts, credits, GPA, attendance, registrar matters, and cross-department curricula. Oversee registration and course adjustment processes, and schedule advising meetings with students. Manage and administer student audits, independent studies, and internships in coordination with the Career Development Office. Serve on the Thesis Committee; review thesis proposals and documents with the Chair and Director of Operations. Collaborate with campus partners including International Student Services (ISO), Disability Resources, Student Affairs, and Student Health to address academic, visa, and health and wellness concerns. Attend and represent the department at recruitment and admission events (e.g., National Portfolio Day, Ringling, etc.) and engage with prospective students. Facilitate interdisciplinary projects and curricula integrating 2D, 3D, experimental art, design, and new technologies, including participation in Graduate Center events. Perform additional duties, special projects, and responsibilities as assigned to support the department's priorities. Curriculum Development and Management Collaborate with the Chair and department staff to regularly update curriculum content, catalog and registration books, department brochures, and content on departmental websites. Support the department's student orientation, curriculum updates, catalog and registration books, public lectures, exhibitions, year-end events, and special projects. Identify, meet, and onboard new faculty while guiding them through the hiring and onboarding process. Provide ongoing support to faculty to improve courses and address student concerns. Advise students on supplemental Continuing Education (CE) courses. Maintain digital records of departmental, faculty, and student files. Coordinate with other SVA departments, such as External Relations, Communications, Alumni Affairs, VAP, Career Development, Health & Counseling Services, Graduate Admissions, International Student Office, Registrar, and the Office of Learning Technologies, on course planning, syllabi, and Canvas management. Collaborate with the Chair and department staff to review applications and interview prospective students for the graduate program. Optimize workflows for registration, advising, and curriculum management. Perform additional duties, special projects, and responsibilities as assigned to support the department's needs. MINIMUM QUALIFICATIONS: Master of Fine Arts (MFA) or Master of Arts (MA), or an equivalent combination of relevant education and professional experience. Four (4) years of relevant professional experience in academic advisement, program coordination or management, and student support within a higher education or related setting. PREFERRED QUALIFICATIONS: Professional work experience in the visual arts and/or arts education preferred. Background in design, creative production, or studio environments preferred. Familiarity with higher education policies, academic programs, and degree requirements Proficiency with Google Drive tools on Mac and PC computing systems Proficiency with Adobe Creative Suite KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of higher education policies, academic programs, and degree requirements. Knowledge of registration systems, curriculum structures, and student information systems. Knowledge of FERPA regulations and best practices for maintaining student confidentiality. Knowledge of resources for student support (e.g., counseling, tutoring, student support services, international student support services). Skill in verbal, written and interpersonal communications to effectively engage with students, faculty, and staff. Skill in planning and organizing. Skill in problem-solving and attention to detail. Skill in learning new technologies, policies, and institutional changes. Ability to build and maintain rapport and positive relationships with diverse student, faculty, and staff populations. Ability to problem solve and conflict resolution to address student challenges and concerns. Ability to understand and be aware of diverse student populations and cultural competencies. Ability to provide clear and empathetic guidance tailored to individual student needs. Ability to handle sensitive and confidential information with professionalism. Ability to work independently, proactively, and collaboratively within a fast-paced and agile team environment. Ability to promote student success and support institutional goals. Ability to establish and maintain good working relationships with other employees, students and stakeholders. PHYSICAL REQUIREMENTS OR WORKING CONDITIONS: Schedule: Full-time schedule (35 hrs per week), Monday - Friday, 9am-5pm EST. Exempt (salaried) position. The position will work on site (in person - no remote work) Location: MFA Computer Arts department at 133 W 21st St, 10th floor, New York, NY 10011. Travel: flexibility and willingness to travel 2-3 times per year for local, national, and international recruitment or program-related events. Evening and weekend work may be required as needed to support departmental events, programs and initiatives. Ability to work in an office environment, with computer and office equipment. Ability to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds. APPLICATION INSTRUCTIONS To be considered for this position, candidates must submit the following: Cover Letter - Describe your interest in the position and how your qualifications meet the stated requirements. Resume or CV - Include relevant experience and key responsibilities. WORKING AT SVA The School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for more than seven decades. With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprising over 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA also represents one of the most influential artistic communities in the world. For more information about the College's 30 undergraduate and graduate degree programs. Click here to learn what it's like to work at SVA. The School of Visual Arts is an equal-opportunity employer. Diversity and inclusion is a core principles of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.

Information Position Number S00741 Position Title Indigenous Student Services Coordinator Division/Portfolio Student Services Department/Program Indigenous Student Services Location Penticton Other Flexible Work Options Your Opportunity Under the general supervision of the Indigenous Services Manager, the Indigenous Student Services Coordinator facilitates the successful transition of Indigenous students from pre-application to graduation using a holistic, Indigenous student-centered lens. A key function of this position is facilitating retention, working closely with enrolled Indigenous students. The position assists with the development and implementation of individualized educational plans as necessary. The Indigenous Student Services Coordinator initiates and maintains working relations with, and knowledge of, Indigenous communities, organizations, service providers, and other training institutions locally, regionally, and provincially. The position acts as primary resource for prospective and current Indigenous students and performs other related duties as required. Functions and Duties ENTRANCE ADVISING: 1. Assists prospective and current Indigenous students to meet their personal career and educational objectives. Provides prospective Indigenous students with information and basic advice regarding OC programs, admission requirements, and suitability related to their learning/training objectives. Refers Indigenous students to Educational Advisors for in-depth program and course advising information. Assists with OC processes including facilitating admissions and registration. Assists in interpreting College policy and regulations. 2. Assists in providing general educational advice. Provides one-on-one support by identifying and putting in place strategies and plans to assist Indigenous students with their successful transition into OC, their transition from one academic year to the next, and upon transferring or graduating from OC. 3. Assists Indigenous students by helping to identify and then providing advice related to reducing or eliminating barriers to participation in post-secondary education (e.g. daycare, financial aid, academic readiness, and band funding). 4. Maintains detailed records of student interviews. MENTORING: 1. Regularly communicates and interacts with Indigenous students, individually and/or collectively, to support their educational journey. Acknowledges the strengths of each student and maintains a focus on active listening, encouragement, and empowerment. Functions as an advocate as appropriate. 2. Recognizes when to provide trauma-informed support as a result of issues stemming from a history of systemic marginalization including but not limited to post-traumatic stress disorder and intergenerational trauma. Addresses concerns tactfully, taking into consideration confidentiality, and refers students to counselling, accessibility services or academic support services as needed. 3. Maintains lists/databases of current Indigenous students and student funding contacts. Assists Indigenous students in awareness of the range of services available from local Indigenous communities, organizations, and service providers. Refers students to community resources as needed. 4. Responsible for the smooth functioning of the regional Indigenous Student Centres. Leads or participates in the planning, organization, and delivery of culturally specific services on an annual basis. Refers students to additional services (e.g. Learning Centre, Counselling, Financial Aid & Awards, Accessibility Services, etc.), faculty, admissions and registration, and on-campus housing as needed. Recruits, hires, and supervises student employees (e.g. peer mentors) as needed to supplement the support network provided by Indigenous Services. 5. Participates in meetings and sits on committees as required. COMMUNITY LIAISON: 1. Maintains currency and awareness of Indigenous communities, organizations, and service providers, especially those within the College region. Develops and maintains ongoing community connections and partnerships. Engages with and participates in local Indigenous community initiatives and events with a focus on maintaining respect and demonstrating reciprocity. 2. Identifies and maintains strong relationships with local Indigenous knowledge keepers and elders. 3. Engages in the promotion of Okanagan College and its programs to the external Indigenous community, generating interest and encouraging applications. 4. Assists and participates in the development and practice of creative recruitment activities with a particular focus on the needs of Indigenous students. Prepares and administers Indigenous student recruitment presentations. Promotes, attends, and coordinates events and activities such as program information evenings, experiential activities (e.g. student for a day), and campus tours. 5. Attends recruitment events (e.g. career fairs, conferences) locally and provincially when appropriate. 6. Visits Indigenous communities, organizations, and service providers to liaise with prospective students, parents, education coordinators, counsellors, and administrative staff. Provides program information to school district Indigenous support workers, counsellors, teachers, and career contact centres. CAMPUS EVENTS: 1. Leads or assists with planning, coordination, promotion, and delivery of culturally relevant events, both campus-specific and institution-wide, on an annual basis. Assists with and participates in the coordination of student events more generally (e.g. orientation). 2. Supports students and student employees with coordination of activities and events for other Indigenous students. 3. Leads or assists with ordering/purchasing of event or student centre supplies (e.g. food, prizes) by assessing needs and evaluating options as necessary. 4. Leads or participates in the identification, invitation, and coordination of guests and Indigenous community representatives, knowledge keepers, and elders for culturally relevant events and activities. Education and Experience Bachelor's degree in a related area (Indigenous studies, social work, education, etc.) required. A minimum of 4 years related experience working with Indigenous learners, communities and/or organizations required. A combination of education and extensive related experience will be considered. Knowledge and understanding of Indigenous communities, customs, and history preferred. Knowledge of post-secondary institutions, particularly Okanagan College is an asset. Training in trauma informed care and nonviolent crisis intervention is an asset. Experience with post-secondary student recruitment, marketing, event organization and experience working with committees and volunteers is an asset. Skills and Abilities * Excellent written and verbal communication skills * Exceptional public speaking skills * Exceptional customer service and a strong student-focused orientation * Dealing with people in a calm, tactful, efficient and effective manner that projects a polished, professional and helpful image * Presentation and research skills * Organizational abilities * Maintain positive working relations with organizations, colleague institutions, high school principals and counselors * Act independently, to organize and co-ordinate recruitment and other special events * Computer literate and familiar with Microsoft Office (Word, Excel, Access, and PowerPoint) Preferred Qualifications Desired Start Date 11/03/2025 Position End Date (if temporary) Schedule Annual Salary/Hourly Rate $63,827 - $72,927 Appointment Type Support - Regular Full-time Special Instructions to Applicants Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selections of candidates. Employee Group Support

is $70,000-$80,000. Full Time Position RESPONSIBILITIES Complete required QSAC orientation. Ensure health, safety, and welfare of individuals. Maintain individual/family confidentiality. Attendance and punctuality is essential. Commitment to company values and adherence to policies. Develop QSAC policies and procedures in accordance with OPWDD regulations. Review OPWDD ADMs to ensure continued compliance with changing regulatory requirements. Develop training protocols and train staff on agency policies across all QSAC locations. Maintain records of staff training to ensure compliance. Conduct observations to ensure that all QSAC policies and all applicable Federal, State, and local laws and regulations are being adhered to. Interview staff to ensure understanding of QSAC policies and procedures and in-service staff as needed. Schedule quarterly and semi-annual departmental policy meetings to ensure policy standards are being met and effectively implemented. Take minutes for policy meetings. Review and maintain documentation and provide reports and recommendations to supervisors. Perform other duties as assigned by supervisors and/or senior management. MINIMUM QUALIFICATIONS Qualifications are subject to change in accordance with government regulations. Bachelor's Degree and/or substantial related experience. 3-5 years professional work experience. 1-2 years' experience in working with the adult developmental disabilities population (preferred not required). Extensive knowledge of OPWDD Regulations, as well as Federal, State, and local regulatory requirements. Knowledge and experience writing and developing Agency Policy as well as developing and conducting staff training. Excellent interpersonal, critical thinking, problem-solving and communications skills. Ability to work independently with minimal supervision. Must be proficient in Microsoft Word and Excel. Must be able to travel across QSAC sites in NYC and Long Island (NYS valid drivers license) Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. Competitive salary Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff) Medical can be as low as $1dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff) Generous Paid Time Off policy (for full time staff) Start with 24 days annually Group Life Insurance and Long Term Disability (for FT staff) Flexible Spending Accounts (for FT staff) Pre-Tax Commuter Benefits 403(b) Retirement with Employer Discretionary Match (for FT staff) Paid Training in the field of human services and ABA Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: please send resume to jobs@qsac.com

About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children. Position Summary:KIND seeks a Senior Social Services Coordinator to work with KIND's child clients and their families to identify needs and gaps in services, assist families in accessing services related to education, health, mental health, housing, mediation, and childcare and provide leadership in establishing and sustaining relationships with local and state social services partners. In this position, the selected candidate will be expected to regularly commute to work with clients in Long Island. This position is contingent upon continued funding.Essential Functions: Develops and maintains a knowledge base of social services available to clients in assigned work areas. Leads outreach efforts to establish strategic working relationships and partnerships/coalitions with local providers in each service area to enhance the referral process. Completes case management activities for referred clients inclusive of assessments, comprehensive service plan, referrals to services, monitoring and follow-up, and client/caregiver engagement ensuring appropriate tracking of appropriate documentation. regarding attempts to access services and service delivery. Contributes to completion of data/metrics reports for internal and external program requirements inclusive of client data, outreaches, and other program outcomes. Leads and guides in client therapeutic support and crisis management as assigned or necessary. Supervise MSW placement interns as required by program agreement. Leads design, planning and monitoring of in-house therapeutic events, resource fairs, and preventive programming. Supports hiring, onboarding, training, and mentoring of new staff inclusive of foundational training areas and in concert with hiring manager/supervisor On occasion, if needed, assist KIND Legal Staff in conducting “Know Your Rights” presentations and screenings of children who have recently entered the ORR facility Supports with termed special projects related to the delivery of services to children as assigned. Communicates and collaborates with ORR facility staff to create post-18 plans for detained children approaching 18 years of age and post-release plans for detained children under 18 years of age who have obtained immigration status. Supports development of best practices, protocols, and provides training on relevant topics for the detained setting and KIND staff. Supervises general interns and volunteers. Other duties as assigned. Qualifications and Requirements Graduate degree in Social Work or related field, preferably in counseling, or related specialty or 6 years of works experience. MSW (Master of Social Degree) preferred. Must be fluent in English and Spanish (required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish-speaking). Minimum of 2 years of experience working with children including early childhood/intervention for tender ages (0-8), preferably unaccompanied minors, immigrant and refugee children, or experience working with survivors of abuse, human trafficking, or other trauma. Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred. Direct experience or strong familiarity with case management frameworks. Strong communication skills. Experience working with teams of social service providers and advocating on behalf of clients, including attorneys, law firms, or other legal services providers. Ability to verbalize and implement therapeutic-focused strategies for children/families. Ability to effectively conduct training in person and virtually, including attorney training and presentations for child clients. Familiarity or ability to work with caretakers, or training in trauma-informed parenting. Ability to manage, create and oversee various events to bring resources and services to child clients. Ability to network with local coalitions to establish strong relationships to allow for cross-referrals. Ability to travel as assigned. Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities. Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.). Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities. Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate. Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment. Committed to practicing and supporting wellbeing and a work-home life balance. Experience working and communicating in a remote environment preferred but not required. Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link. Application Instructions To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter. Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: **************************************************************** .

DUTIES/RESPONSIBILITIES: * Carry small caseload and facilitate groups * Responsible for intake process from engagement to admission to program * Some outreach and recruitment of clients from targeted community * Participate in interdisciplinary case planning team * Maintain statistics and client records * Assist w/ liaison between HRA and agency in placement of clients in treatment * Assist w/ outreach into community to expand referral base for substance abuse services * Provide emergency first aid/CPR assistance when needed. Related duties as assigned. QUALIFICATIONS: CASAC-T required, Masters preferred. Bilingual English/Spanish preferred. Computer literacy, oral and written communication skills required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. HOURS: Full-time 37.5 hours per week * Monday-Friday 9am-5pm MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

Job Description ABOUT NORTHSIDE CENTER Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams. Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside's founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children's self-esteem. For more information on Northside Center for Child Development, please visit *************************************** PRINCIPLE DUTIES AND RESPONSIBILITIES General Program Duties Coordinate, manage, and strengthen all EHS/HS health and nutrition policies and procedures in compliance with Head Start Performance Standards and NYC Department of Health Article 47. Develop written health, safety, sanitation, food service, and emergency procedures as needed; ensure implementation by scheduling drills, conducting safety checks, and monitoring compliance. Build and maintain partnerships in the South Bronx, East Harlem, and Fort Greene to enhance health and nutrition services for children and families. Organize and facilitate the Health Advisory Committee, ensuring required professional and parent representation and that the committee meets at least twice annually. Plan and implement health-related workshops for staff and families. Health & Family Services Work with Family Assistants and Home Visitors to track and monitor children's and families' health needs, including medical, dental, vision, and hearing screenings. Monitor the ongoing health status of enrolled children through daily health checks, medication administration per doctor's orders, and follow-up care as needed. Conduct health checks during home visits and classroom observations when required. Support children with disabilities in collaboration with the Special Needs/Home-Based Education Coordinator. Participate in child abuse and neglect prevention efforts in accordance with Federal and State law. Nutrition & Food Services Oversight Provide ongoing supervision of food service staff in collaboration with the Nutritionist. Monitor food service recordkeeping and compliance with EHS/HS nutrition standards and Department of Health regulations. Assist with maintaining records for the Child and Adult Care Food Program (CACFP). Recordkeeping & Reporting. Review children's and families' health records regularly, ensuring services are up-to-date and following up on abnormal findings. Maintain accurate, confidential, and up-to-date records, including child health files, service tracking systems, and documentation of all activities. Generate reports from PROMIS and other systems related to EHS/HS health services. Submit timely reports for the Director, Policy Council, Board, and other stakeholders as required. Uphold confidentiality for all children, families, and staff. Other Duties Order and restock health supplies for classrooms and health stations. Participate in program self-assessments, federal reviews, staff meetings, and professional trainings. Develop and share health and nutrition curriculum materials for both home- and center- based programs. QUALIFICATION Bachelor's or Master's degree in Nursing, Public Health, Health Education, Maternal and Child Health, or Health Administration (preferred). Minimum 5 years of experience working with children (birth to 5 years old) and pregnant women. Strong understanding of prenatal, newborn, infant, toddler, and preschool health. Experience working in an early childhood setting. Knowledge of community resources and the ability to connect families with appropriate agencies and services. At least 2 years of experience planning health events, parent workshops, and building community partnerships. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher); experience with ChildPlus preferred. Familiarity with medical terminology, charts, and records. Ability to travel between program sites in the Bronx, Manhattan, and Brooklyn. COMPENSATION: $47,000 - $57,000

Posting Number S403P Job Title Admissions Advisor, SL-3 Application Deadline 02/08/2026 Department Admissions FT - PT Full Time Part-time % Minimum Salary $57151 + $4000 (location pay) Maximum Salary $57151 + $4000 (location pay) Description Reporting to the Assistant Director of Admissions, the Admissions Counselor represents Purchase College to prospective first-year, transfer, and graduate students, their families, counselors, and the general public. The counselor develops and implements strategic recruitment plans for assigned student populations and territories, actively engages prospective students through events, school visits, presentations, and information sessions, and provides personalized guidance throughout the admissions process. The successful candidate demonstrates professionalism, superior customer service and communication skills, and a commitment to supporting the College's mission. The counselor also creates and manages communications and social media content, evaluates enrollment data to guide outreach strategies, and collaborates on various recruitment initiatives. Qualifications Required: Bachelor's degree. Strong customer service skills and a commitment to student success. Superior communication skills (spoken, written, group, and individual). Excellent organizational skills and attention to detail. Strong analytical skills and ability to make independent, data-informed decisions. Proficiency with Microsoft Office Suite. Ability to work independently and collaboratively within a team environment. Preferred: Experience in higher education administration, admissions, or student services. Experience advising or recruiting undergraduate and/or transfer students. Experience using Slate or other admissions CRM systems. Experience using BANNER. Bilingual in Spanish (strongly preferred). Candidates must attach the following documents to their online application: resume, cover letter, and a document containing the names and contact information for three (3) professional references (upload as list of references). Special Note About Purchase College, SUNY A top 10 public school, according to U.S. News & World Report, Purchase College, part of the State University of New York (SUNY) system, was founded in 1967 by Governor Nelson Rockefeller. His aspiration for Purchase was to create a dynamic campus that combined conservatory training in the visual and performing arts with programs in the liberal arts and sciences, in order to inspire an appreciation for both intellectual and artistic talents in all students. Today, Purchase College, SUNY is a community of students, faculty, and friends where open-minded engagement with the creative process leads to a lifetime of intellectual growth and professional opportunity. For more information about the college, visit Purchase College. Benefits - * Health, dental, and vision benefits are available to eligible employees after a 28-day waiting period. More information regarding other benefits such as generous paid time off, tuition assistance, and retirement systems can be found on SUNY's Benefit Summaries website. * Purchase College is a qualifying government employer allowing eligible employees to participate in the Public Service Loan Forgiveness program. * Access to the NAEYC-accredited, on-campus child care at The Children's Center. * Discounted access to the world-class Performing Arts Center, free admission to the Neuberger Museum of Art, and free access to the athletic facilities. * Other benefits include business-casual dress and an opportunity to telecommute (dependent on job function and operational need). For detailed information on some of the College's employee benefits, visit the College's Human Resources/Benefits website. Nondiscrimination Policy - Purchase College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to service, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the Purchase community (including vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. To view the entire policy, please visit the following website: Purchase College Human Resources Policies and Procedures website. Women, minorities, and individuals with disabilities are encouraged to apply. Purchase College is an AA/EEO employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and the availability regarding the University's current campus security policies. Purchase College's Annual Security Report is available at Purchase College NYS University Police Website. Date to be Filled 03/01/2026

The Citadel at Bronx Garden Rehabilitation & Nursing Center is currently seeking for a Medicaid Coordinator Full time Day shift (9am-5pm) to join our dynamic organization. Please email your resumes and Human Resources Department will contact you. JOB DUTIES: Include but are not limited to: Financial Interview for Medicaid application process Attend weekly department meetings to identify potential Medicaid application recipients Discuss with Private Pay residents' financial option in a timely manner Attend Monthly Aging meetings Educate residents and families about income payments/NAMI in a timely manner Having resident/family/POA sign authorization and order all documents related to the Medicaid application Filing Medicaid application/conversion through MEDS system Yearly Medicaid re-certifications Follow up and correspond with local HRA Handle all rejected, deferred applications in a timely manner File Fair Hearing and attend if necessary Identify budget discrepancies and correct when necessary Assist with enrollments/dis enrollments HMO/MLTC Collect private/NAMI payments as necessary Apply for Representative Payee as necessary Submit Social Security Annual report Guardianship petitions when necessary Other duties as needed to ensure department operates at its maximum QUALIFICATIONS: EDUCATION / EXPERIENCE: A Bachelor's degree in Human Services, Finance or related field 3 years of experience in Medicaid/Finance services Bilingual preferred but not necessary Bronx Gardens Rehabilitation and Nursing Center is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

:" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play * Intraday real time monitoring of service levels for all queues at all sites * Real time monitoring of agent's performance from all teams at all sites * Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals * Communicate and call out changes to incoming contact patterns to operations and the broader WFM team * Have a real time communication with the WFM team and operations when call outs or changes need to be done * Update and send reports related to the performance for all teams * Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met * Review and process vacation time off and overtime requests in real-time * Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers * Maintain composure in critical situations and communicate clearly with both internal and external stakeholders * Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions * Provide assistance to the WFM team as needed THE STATS What we're looking for in our next teammate * 1+ years of experience in a contact center environment * 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred * Prior experience working with a WFM software solution * Functional knowledge of Salesforce or similar call management system(s) * Proven experience with NICE IEX or other WFM platform * Intermediate level proficiency in Excel * Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions * Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment * Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred * Ability to work nights and weekends. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid "}

Position Title Student Services Generalist Campus Elizabeth Department Center for Economic & Workforce Development Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Grant General Description Responsible for recruiting, advising and guiding participants to sustain successful participation in the UCNJ/Center for Economic & Workforce Development Programs. The Generalist will be responsible but not limited to facilitate applications, recruiting, assessment, advising, registration, and placement through personal contact and follow through with the prospective student as she/he proceeds through the intake process. Characteristics, Duties, and Responsibilities * Recruits, guides, and advises participants in UCNJ Union College of Union County, NJ/Center for Economic & Workforce Development educational, training, and supportive/work programs. * Develops and implements client outreach initiatives, including but not limited to, presenting at client orientations and the Union County American Job Centers, attend partner events to promote programs, and through social media campaigns. * Orients students into assigned program. * Identifies client supportive service needs. * Develops individual educational and career plans for students based on student interest, academic levels and career assessment. * Orients and advises all supportive work program referrals, if applicable. * Advises participants in the proper work attitude and attempt to stimulate positive efforts towards employment. * Participates in the pre-intake and post-intake processes. * Monitors weekly attendance and participation of students. * Prepares and maintains necessary records and files on recruitment, assessment, enrollment, advising, and job placement. * Develops a student IEEP (Individual Education and Employment Plan) with student. * Initiates and conducts post-surveying for student outcomes. * Performs liaison duties with cooperative agencies and programs. * Responds to all program related requests. * Initiates and supports CEWD recruitment efforts for all programs. * Reads, interprets, and communicates College and CEWD policies and procedures. * Recommends improvements in department procedures. Collaborates with other staff/administrators/instructors to identify needed improvements in procedures and communication. WIOA Title II Specific Grant Duties, and Responsibilities * Maintains accurate records by entering student data into the Assessment log. * Prepares and oversees the computer lab for pre-tests and proctors' exams, including CLAS-E and CASAS assessments. * Manages the intake process, creating and maintaining student folders and ensuring all required documentation is submitted to MIS. * Prepare termination forms for students upon course completion, ensuring accurate and timely documentation. * Prepares necessary documentation, including excuses for students with required justifications. * Scans, uploads, and files documents such as IEEPs, PRTCE, and PSTCE for compliance. * Organizes class materials and prepares information for instructors before the start of each new cycle. * Assists in creating and managing Canvas courses and related technical setups. * Reviews scanned CDSS documents for remote live classes to ensure accuracy and compliance. * Checks accuracy of WTS Weekly Time sheets (attendance report) * Regularly attends and participates in training sessions for CASAS, Aztec, and Burlington English to effectively utilize tools in student support. * Collaborates with other departments to promote programs and actively participates in partner events to support recruitment efforts. * Attends LACES meetings to stay updated on new features and updates. * Organizes and manages the student recruitment and intake process, including folder creation, registration, and pre-test scheduling. * Conducts interviews with prospective students to assess eligibility and guide them through the registration and pre-testing processes. * Advises students on the proper use of educational platforms like Canvas, offering troubleshooting support when needed. * Tracks student data using LACES and other tools to ensure accuracy and compliance with grant requirements. * Compiles and submits reports on student enrollment, attendance, and program progress to MIS and relevant directors, maintaining a schedule of daily, weekly, or term-end submissions. * Responds to inquiries about class schedules, grant details, and student resources via email, phone, and in-person meetings. * Ensures absent students are followed up, preparing and submitting necessary documents like excuse forms. * Monitors and reports on students' academic progress, updating instructors and directors as needed. Education Requirements Bachelor's degree required Experience Experience working in Workforce Development programs. Competencies and Skills Required Fluent in Spanish preferred Physical Demands and Work Environment * This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled. * Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds. * No or very limited exposure to physical risk. * Some travel required. Salary $51,184 Additional Information UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs. UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled ============== Disclaimer: This outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. ============== We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university. Terms of Employment Full-time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies. Grant Position: Position will be terminated upon expiration of grant funding. Posting Detail Information Open Date 12/12/2025 Close Date Open Until Filled Yes