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  • Provider Support Coordinator

    Astiva Health, Inc.

    Service coordinator job in Orange, CA

    Join Astiva Health - Where Compassion Meets Innovation At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We're not just building networks, we're building trust, equity, and better outcomes. If you're ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team. What You'll Do The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels. Why Astiva? We're more than a health plan-we're a movement toward better care. At Astiva, you'll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us. Your Impact and Core Responsibilities · Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership. · Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email. · Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements. · Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently. · Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance. · Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization's quality performance metrics. · Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams. · Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations. · Flexibility: Perform additional duties as needed to support departmental goals and organizational success. · Enhances Provider satisfaction and engagement through responsive and proactive support. · Improves operational efficiency by resolving Provider issues quickly and accurately. · Supports compliance and data integrity through diligent verification and documentation. · Contributes to quality care outcomes by facilitating Provider participation in key health initiatives. · Strengthens the organization's reputation and performance through effective provider relations and collaboration. What You Bring Education & Experience · Bachelor's degree in Business, Healthcare Administration, Finance, or equivalent experience · 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies · Strong working knowledge of Medicare, Medicaid and HMO health plan required. · Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset · Self-motivated with a positive attitude and customer service orientation · Strong written and verbal communication skills · Fluent in Vietnamese, Korean, Spanish, or Chinese. Preferred Benefits That Support You · 401(k) Retirement plan · Health, Dental, and Vision Insurance · Health savings account · Life insurance · Paid time off and Holidays · Referral program
    $38k-56k yearly est. 3d ago
  • Client Services Coordinator

    Savills North America 4.6company rating

    Service coordinator job in Orange, CA

    About Savills Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise. Find your place to thrive. No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple: Be extraordinary, together. Provides overall administrative support for real estate Professionals. In addition to preparation of normal correspondence, the Coordinator is responsible for research and analysis of properties, preparation of marketing collateral, and submittal of accounting related data upon deal closure. The Coordinator also assists with the maintenance of information in various sales databases and performs other routine office administrative roles. Essential duties &responsibilities Provide administrative. Graphic and technical support to the team as needed Prepare correspondence, documents, Request for Proposals, reports, account invoices, etc. with direction from brokers and/or knowledge of company policies and procedures Compose correspondence while maintaining confidentiality and utilizing correct grammar, punctuation and spelling Prepare and produce marketing presentations, multiple property surveys, tour books, and PowerPoint or InDesign presentations, often with a short lead-time Perform accounting functions which may include preparation of expense reports, invoices and billings Maintain and update assigned agents' client/prospect databases Provide information about the Company; screen and respond to internal and external inquiries of a less technical nature Capacity to work successfully in a team environment, build effective working relationships inside and outside of the group Monitor action items and request dates for completion to ensure effective and timely completion of requests Maintain and purge account files and records for assigned agents Perform general administrative duties such as filing, schedule meetings and travel arrangements Conduct research, assemble data, and perform special projects Perform other related duties as assigned Qualifications High school diploma or equivalent knowledge Minimum three years related work experience supporting multiple people; real estate experience preferred Thorough working knowledge of Microsoft Word, Excel, Power Point, and Outlook Specific software programs utilized in the performance of this role include: All Microsoft applications, including Word, Excel and PowerPoint Outlook and other contact management, social media and email systems InDesign Qualities & attributes Ability to complete a high volume of tasks with minimal guidance or supervision Strong organizational, interpersonal and communication skills Detail oriented with the ability to respond effectively and efficiently while maintaining flexibility Strong proofreading and editing abilities Creative self-starter, multitask oriented Savills values a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteranstatus, or any other protectedcharacteristic. Savills participates in the E-Verify program.
    $35k-47k yearly est. 4d ago
  • Boutique Coordinator, Desert Hills

    Christian Louboutin

    Service coordinator job in Cabazon, CA

    Boutique Coordinator, Desert Hills Outlet . OVERVIEW: The Boutique Coordinator is considered a support function to the entire store. From operations to sales, this role acts as the “glue” and Jack/Jill of all trades. Under the leadership and guidance of Management, the Boutique Coordinator works closely with management and Client Advisors to provide administrative support, complete boutique operational tasks, and support the sales team to achieve goals. This person must love a diverse scope of role and have an “all hands on deck” mentality. RESPONSIBILITIES: CUSTOMER SERVICE Assist and support client advisors throughout the selling ceremony inclusive of retrieving and returning stock and point-of-sale entry. Must be able to act as an intermediary between guests and their assigned client advisors, greeting them in a timely manner and speaking to them professionally & enthusiastically. This includes all mediums such as in-person, via telephone conversations, text messaging and emails. Fluency in all tools used to create a positive interaction for a client, including Loubilink (internal app for clienteling), OMS, salesforce, Booxi (online appointment system) and Loubi You (special orders program) FRONT-OF-HOUSE Partners with management to ensure visual standards are well maintained throughout the day and photos are provided to the Visual Merchandising team when necessary. Communicate with the sales and management team to provide a consistently fresh and full display of new product deliveries, as well as replenishment of floor samples that are sold throughout the day. Maintains waitlist and pre-order logs. Responsible for all cash desk operations, including the ability to properly handle large sums of cash as well as clearly communicating all return policy stipulations. BACK-OF-HOUSE Responsible for ensuring that the boutique is adequately stocked for business operations through the monitoring and ordering of office, shipping, and company supplies. Work with management and stock team to ensure that the aftercare experience is operating efficiently. Proficiency with Salesforce required so that care and repair cases are opened in a timely manner and if applicable, spare parts orders are submitted to corporate partners. Assist all operational functions of the boutique, taking direction from the management team to support in any myriad of operational tasks such as: waitlist managements, data entry, stock level inquiries and general boutique cleaning and organization. Assist the back-of-house stock team with the systematic processing and unpacking of new product deliveries, rebalances, inter-boutique transfers, and customer returns. Assist in general maintenance and organization of the stockroom. Has awareness of what product is coming in for the week and help prep the stockroom. Understands and adhere to all operations policies and procedures. ** Please be aware the Boutique Coordinator is not a commission eligible role. SKILLS AND REQUIRMENTS: Bachelor's degree preferred. 0-2 years of experience in Luxury sales or similar role. Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility. Must be able to perform the physical elements of the job, including, but not limited to, carrying boxes, standing, and using a step ladder. The time frame during which the employee will engage in physical activity, and the weight of the items that will need to be carried, in connection with this role may vary, but applicants for this job should be comfortable with lifting 10-30 lbs. and standing for increments of two hours at a time. The foregoing is an essential function of the role. The successful applicant must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable an employee with a disability to perform the essential functions of their job, absent undue hardship. Ideal candidate has work experience in medium sized multinational company or luxury business. Additional language fluency is a plus. Adheres to company policy and confidentiality. Strong knowledge of computer systems/programs. Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable. Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity. Versatile; embraces change and is consistently able to develop and adapt to the needs of the business. Driven to learn and grow. Grasps new concepts quickly, prioritizes efficiently and is organized. Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills. Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude. Strong follow up, follow through and attention to detail to ensure deadlines are met. Required to work a flexible schedule based on business needs that includes, evenings, weekends and holidays. Our people are at the heart of our brand. We celebrate individuality and empower our team members to have responsibility, autonomy and creativity within their roles. Our colleagues share the same passion and dedication to our Brand and its continued success. We live by our values: We are down to earth - we stand with authenticity, integrity and respect. We have passion - we drive our business with agility, commitment and care. We feel happiness in all that we do - we collaborate with positivity, open-mindedness and fun. We find inspiration in our work - we envision the future with confidence, creativity and freedom.” The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us! In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law, Christian Louboutin envisions the general compensation range for this position to be $44,000 - $47,000 *This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment.
    $44k-47k yearly 2d ago
  • Student Financial Services Coordinator

    University of Redlands 4.3company rating

    Service coordinator job in Redlands, CA

    7778 DEPARTMENT/ADMINISTRATION: Student Financial Services APPOINTMENT: Staff, Non-Exempt, Twelve (12) Months, Full-time (40 hours) SALARY RANGE: $16.50 - $20.00 per hour INTRODUCTORY PERIOD: Six (6) Months AVAILABLE: Immediately POSTING DATE: November 21, 2025 APPLICATION DEADLINE: Open Until Filled, Apply Immediately. Definition of Classification: The Student Financial Services Coordinator provides support to a cohort of students regarding billing and student financial aid eligibility. Reporting to the Assistant Director, this position requires discretion and the ability to discuss financial records with the student and contributors in compliance with Federal, State, and Institutional policies. Duties and Responsibilities: The duties and responsibilities include, but are not limited to, the following: • Delivers accurate and courteous service to current and prospective students in person, on the phone, and via email regarding financial aid and student account information; provides phone coverage for all calls received on personal extension and the general SFS phone line. • Provides counseling on special circumstance appeals and coordinates collection of appropriate supporting documentation for assigned cohort. • Certifies Parent PLUS, Grad PLUS, and alternative loans for assigned cohort of students. • Processes all outside scholarships for assigned cohort, including tracking of anticipated scholarships and coordination of scholarship payments with accounts receivable. • Applies and reconciles manual account adjustments for assigned cohort. • Packages Federal and State financial aid for assigned cohort • Reviews WC course status changes for potential R2T4s and aid recalculation. • Reviews verification and missing information documents for assigned cohort of students for accuracy, conflicting information, and works with students and parents to resolve conflicting information, adjusting data elements in Ellucian Colleague or CPS in compliance with Federal regulations as needed. • Performs verification process on selected students for assigned cohort, including analysis and data-entry of required data elements into Ellucian Colleague or CPS in compliance with Federal regulations. • Manages the collection process of past due accounts and delinquent balances through direct contact with students by letter, phone, and email; coordinates the submission of delinquent student accounts to external collection partners (attorney or collection agency). • Works with internal and external partners to invoice and reconcile payments for all third-party billing for assigned cohort. • Performs other duties and special projects as assigned or directed. Qualification Guidelines Any combination equivalent to, but not limited to, the following: Experience/Training/Education: Required • High school diploma or equivalent supplemented with two (2) years of additional college-level coursework or specialized training in a related field. • Three (3) years of related experience in a similar position. Knowledge and Skills: • Knowledge and understanding of current principles, practices, and trends in higher education. • Excellent organizational skills, and detail orientated with high accuracy. • Knowledge of applicable, federal, and state laws and regulations. • Ability to apply legal and policy standards. • Excellent oral, and written communication skills. • Effective listening and interpersonal skills. • Proficiency with numbers. • Strong customer service skills. • Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities. • Attention to detail. • Demonstrate a high degree of motivation, tact, and diplomacy. • Ability to work cooperatively with co-workers, supervisors, and with on and off campus contacts. • Aptitude to learn new and evolving technology. • Ability to recommend appropriate courses of action within established guidelines. • Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives. • Strong organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records. • Ability to be creative and flexible. • Ability to work independently with little direction. • Ability to interact effectively and cooperatively with co-workers, supervision, students, and outside service representatives. • Computer literacy and proficiency on Microsoft Office Suite including Outlook, Word, and Excel. • Commitment to students and possess well-developed motivational skills. • Ability to maintain confidentiality and act with professionalism, sensitivity, and neutrality. • Ability to use appropriate judgment when making decisions and recommendations. • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Physical Requirements/Working Conditions: Working Conditions: Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. Physical Demands: Incumbents regularly sit for long periods; walk short distances on a regular basis; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10 pounds. TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call **************. If you are unable to complete an application due to a disability, contact us at ************** to ask for accommodation or an alternative application process. HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position. DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver's License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation. FOR MORE INFORMATION VISIT Human Resources (redlands.edu) SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN. MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY. AN EQUAL OPPORTUNITY EMPLOYER Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $16.5-20 hourly 32d ago
  • Program Advisor and Credential Analyst

    Sandbox 4.3company rating

    Service coordinator job in Riverside, CA

    Essential Duties And Responsibilities Advises students in program completion plans and requirements. Maintains ongoing communication with students to ensure they are making positive progress in the program. Analyzes course transfer requests and evaluates files for readiness for application for the teaching credential. Promotes and explains CBU's School of Education programs in formal and informal settings. Conducts Information Sessions on a rotating basis with other program advisors and admissions. Holds registration sessions with students who have been accepted to ensure they are registered in the correct courses. Creates study plans for students that delineate the proper course and testing sequence to complete the program. Maintains necessary reference materials, testing information, and notices of job fairs. Utilizes computer to do word processing, database use, spreadsheet use, e-mail access, Internet use, and mail merge use to facilitate communications with students, CBU , and school district personnel. Assists deans in marketing and recruiting students for the programs. Responds to all School of Education program inquiries both from graduate admissions and direct from candidates Conducts regular advising sessions providing personalized program information. Works with the senior credential advisor to assure candidate credential information is current with the CTC . Analyzes candidate work and documentation to ensure candidate has met all candidate requirements. Recommends credentials to CTC for candidates. Generates reports for assessment of data for state and national agencies, program directors, and deans as needed. Prepares information to publicize changes in program requirements. Provides administrative support to the administrative assistant and deans as necessary.
    $63k-110k yearly est. 60d+ ago
  • Admissions Advisor

    Southern California Institute of Technology 4.1company rating

    Service coordinator job in Anaheim, CA

    The Admissions Advisor is a key member of the admissions team, guiding prospective students through the admissions lifecycle - from initial inquiry to orientation. This position serves as a trusted advisor and first point of contact, helping individuals understand our programs, asking insightful questions to determine fit, and supporting them each step toward enrollment. This position is best suited for those who have strong abilities engaging with people from various backgrounds, are able to build rapport with individuals and have the knowledge, maturity and ethics to help guide individuals who are pursuing higher education. Responsibilities Respond to inquiries from phone, email, web, and in-person contacts in a timely and engaging manner Build rapport with prospective students by clearly communicating program information and answering questions Schedule and manage applicant meetings and appointments in the student information system and other CRM systems Conduct consultative interviews to understand applicant goals and align them with appropriate programs Provide accurate guidance so applicants can make well-informed enrollment decisions Share promotional materials and outcome information in alignment with school policies Coordinate admissions assessments and assist applicants with next steps, including orientation Maintain complete and accurate admissions records in the school's systems Monitor progress of new students through the first weeks of classes in coordination with Student Services Meet performance goals related to service quality, enrollment outcomes, and reporting Attend team meetings and represent the institution at selected school events and activities Contribute to a positive educational environment rooted in integrity, accountability, professionalism, and teamwork Perform additional duties as assigned to support departmental success Qualifications Bachelor's degree from an accredited college or university (technical field preferred) 2+ years of experience in admissions, customer service, outreach, or related roles Excellent interpersonal and communication skills Strong organizational skills with attention to detail Proficiency with web-based applications and business software Demonstrated professionalism, respect, and integrity with students, families, and colleagues Ability to learn quickly and adapt in a student-centered environment Work Schedule 40 Hours/week Mondays-Thursdays 10am-7pm and Fridays 9am-6pm (Except Holidays) On-Site
    $123k-158k yearly est. 8d ago
  • Admissions Advisor

    Smith Chason College

    Service coordinator job in Ontario, CA

    Job DescriptionDescription: JOB TITLE: Admissions Advisor STATUS: Non-Exempt / Hourly TYPE: On-Campus REPORTS TO: Campus Director PURPOSE The Admissions Advisor ensures all Smith Chason College future, current, and past students have the tools and information they need to be successful in their careers. The Admissions Representative assists in all aspects of student recruitment, sales, marketing, and guiding prospective students through the life cycle of the admissions process. The Admissions Advisor plays a significant role in supporting the mission and enrollment goals of the school. The individual in this role will actively engage with prospective students by creating a friendly and positive environment. OVERALL JOB RESPONSIBILITIES Ensures total compliance with federal, state, and accrediting regulations Consult with prospective students (and parents if applicable) to convey the value of an education as essential to a successful career in this field Regularly and consistently follow up with prospective students via phone calls and emails Quickly responds to requests for information and provides assistance Accurately communicate the campus and program features to prospective students Manage all aspects of the admissions process including trend analysis and accurately forecast new student count for classroom occupancy Plan, manage, and execute campus events such as Open House and Career Day. Attend all new student orientations, graduate commencement ceremonies and other events as required Keep current on all programs offered and continually seek to enhance program/school knowledge Collaborate with other departments in a positive and productive manner to ensure a student-first environment Additional duties as assigned by Campus Director MID LEVEL: 3 Years Experience OVERALL EDUCATION/QUALIFICATIONS/COMPETENCIES Bachelor's degree preferred. Acceptable experience includes career services; sales; recruiting; and job placement in a vocational industry Demonstrated ability to manage and meet placement outcomes Proven sales and networking skills Strong technical skills including computer applications/programs, internet research, database management, and analytical skills Ability to prioritize, multi-task, perform well under pressure, and meet deadlines Non-negotiables include a positive attitude, the desire to help others, a self-driven nature, confident, and results-oriented Be able to effectively collaborate with other team members to meet daily, weekly, monthly, and quarterly campus objectives Other necessary character traits include being a team player and having the ability to communicate effectively both verbally and written Always behave in a professional manner in way of appearance, demeanor, and attitude Consistently display the highest levels of integrity in all that is done PHYSICAL REQUIREMENTS/ WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Must be able to remain in a stationary position for prolonged periods of time Can independently move objects up to 25 lbs. Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others Must be able to occasionally function in activities that include walking, bending, squatting, and reaching CULTURE OF CARE Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by: · Creating a sense of community in all interactions and communications with students · Identifying problem areas and offering assistance · Opening up safe conversations for cooperative solutions · Holding students to standards and goals that will ultimately make them successful in their careers Requirements:
    $58k-107k yearly est. 12d ago
  • Housing Assignments Coordinator

    California State University System 4.2company rating

    Service coordinator job in Pomona, CA

    : Application & Process Management * Oversees the UHS housing application process and ensures that systems and procedures support a positive student and family experience. This includes close collaboration with IT Systems, Enrollment Services, and Cal Poly Pomona Enterprises to streamline housing processes and maintain alignment with university operations. Key responsibilities include: Utilizing housing software (StarRez) to manage and improve the application process and user experience. * Monitoring and analyzing occupancy levels, generating reports, and recommending strategies to achieve target goals. * Evaluating and implementing new processes within the housing management system, including application functions, custom reporting, and tracking procedures. * Coordinating check-in and check-out procedures in alignment with other departmental and campus-wide operations. * Working with IT and Facilities on room readiness, access control systems and residential key processes. Assignments & Contracting Management * Manages contracting, assignments, and room selection processes to ensure timely, accurate, and transparent service for residents and campus partners. This role also supports specialized student populations and coordinates closely with academic and student support programs. Key responsibilities include: Coordinating the development, approval, and distribution of annual license agreements. * Managing waiting lists, resident assignments, and rosters to support optimal occupancy. * Reviewing and processing assignment change requests, exemptions, and cancellations, ensuring timely backfilling of vacancies. * Supporting specialized housing needs by collaborating with Athletics, Renaissance Scholars, Disability Resource Center, Kellogg Honors College, and other partners. * Serving as the primary point of contact for assignment-related inquiries from students, parents/families, and prospective students. Accounts Receivable * Responsible for managing accounts receivable functions related to student housing fees, totaling approximately $40 million annually. This requires strong communication with students and families, as well as collaboration with Student Accounting & Cashiering Services and Financial Aid. Key responsibilities include: Coordinating the distribution of communications regarding housing confirmations, billing, meal plans, assignment notifications, and waitlist updates. * Managing outreach to residents with enrollment or payment issues, and collaborating with university offices to verify student status. ⦁ Researching, analyzing, and reconciling account discrepancies in collaboration with Student Accounting & Cashiering Services and Financial Aid & Scholarships. * Coordinating administrative holds and eviction processes when necessary. * Supporting annual processes for room rate setting, occupancy projections, and revenue forecasting. * Monitoring and reporting on revenue reconciliation for University Housing Services and Cal Poly Pomona Enterprises Dining Services. Communication & Customer Service * Serve as the primary point of contact for students, parents/families, and prospective students regarding all housing-related processes. * Respond to a high volume of inquiries via email, phone, and in person with accurate, timely, and professional information. * Provide regular communications about key UHS processes, including applications, assignments, move-in, move-out, waitlists, billing, and cancellations. * Address a wide range of concerns, including complex or emotionally charged situations, with empathy, patience, and professionalism. * Utilize strong problem-solving and conflict-resolution skills to de-escalate challenging interactions and ensure students and families feel supported and informed. General Responsibilities * Process Coordination: Partner with UHS Administrative Analysts and Administrative Support Coordinators to ensure consistent, efficient housing operations. * Training & Communication: Provide housing information, presentations, and training to UHS staff/student leaders, campus partners, students, and parents/families. Document business processes and train staff and student leaders in housing systems and procedures. * Cross-Functional Support: Serve as back-up for other Administrative Analysts as needed. * Other Duties: Perform additional tasks as assigned to meet the operational needs of University Housing Services. QUALIFICATIONS: * Bachelor's Degree - or equivalent in a related field and * Two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required education on a year-for-year basis. * Foundational knowledge of housing operations and policies. Ability to analyze and address problems using reasoning and application of standard practices and procedures. Demonstrated communication and interpersonal skills to effectively present information in a clear and concise manner. Ability to follow guidelines and provide input and feedback as required and applicable. Ability to work independently as well as part of a team, with a student service-oriented approach. Flexibility to adapt to changing priorities and deadlines. Organizational skills to plan, organize, and prioritize work. Computer skills to appropriately use technology and relevant software packages as required. Working skills and knowledge of housing operations including housing operations systems, policies, procedures, laws and regulations, and best practices. Working knowledge of student organizations, collegiate policies, and communications. Strong organizational skills to plan, organize, and prioritize multiple projects and large operations. Strong analytical skills to assess operational efficiency and support budget management. Ability to provide lead work direction and training to students and housing support staff. Strong communication and interpersonal skills to work effectively in a diverse environment and effectively gain buy-in from students and parents. Proficiency in using housing operations software and/or related equipment. PREFERRED QUALIFICATIONS: * Outstanding writing, oral communication, and organizational skills; demonstrated experience with all major areas of the position; thorough knowledge of policies, procedures, and outside regulations pertaining to the administrative specialty; working knowledge of operational and fiscal analysis techniques; ability to take the initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; ability to anticipate, investigate, and analyze problems and address them proactively; ability to work occasional weekends and evenings to meet customer needs; demonstrated success with supervising administrative support staff in a busy, high customer contact office. * Previous experience with StarRez and Oracle PeopleSoft software applications. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy. CSU Classification Salary Range This position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $3,879 and maximum $7,488 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website. University Driving Requirement Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy. Conflict of Interest This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona's Annual Security Report and Cal Poly Pomona's Annual Fire Safety Report. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at **********************. For more information, go to Employment Notices. Equal Employment Opportunity Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Dec 05 2025 Pacific Standard Time Applications close: Jan 02 2026 Pacific Standard Time
    $45k-57k yearly est. 2d ago
  • Program Coordinator-Grant. Children's Hospital

    City of Loma Linda 3.7company rating

    Service coordinator job in Loma Linda, CA

    Job Summary: The Program Coordinator-Grant assesses, provides, coordinates and monitors linkage to healthcare and social services. Practices in a collaborative health care environment to ensure Call Center contacts are assisted in a timely manner. Performs other duties as needed. Education and Experience: Bachelor's Degree required. Experience may be considered in lieu of degree. Knowledge and Skills: Knowledge of Electronic Health Record or Epic software and telephony equipment and software preferred. Write and publish call center reports. Essential Technical/Motor Skills: Able to read; write legibly; speak in English with professional quality; understand and speak Spanish; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Essential Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Essential Mental Abilities: Able to communicate effectively in English and Spanish in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Sensory Abilities: Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: None.
    $42k-53k yearly est. Auto-Apply 6d ago
  • Admissions Advisor

    Smith Chason

    Service coordinator job in Ontario, CA

    Salary Description $25.00 to $33.00 Per Hour
    $25-33 hourly 13d ago
  • Domestic Admissions Advisor

    Westcliff University

    Service coordinator job in Irvine, CA

    Salary Description $24-$27/hr
    $24-27 hourly 31d ago
  • Admissions Advisor

    Orbis Education

    Service coordinator job in Rancho Cucamonga, CA

    Admission Advisor Join us at Orbis Education and begin a career in helping Nursing students succeed! We are looking for a motivated Admission Advisor to oversee the student admission process as part of this unique, mixed remote and in-office opportunity. Starting salary is $50,000 annually ($24.04/hour non-exempt). Site location: Ontario-Rancho Cucamonga area: Work is required 100% onsite for first six months, then will move to 1 work-from-home day. Advisors will get additional remote days throughout tenure. Target hire date: February 2, 2026 Benefits: full benefits including tuition benefit program Who you are: You are a self-motivated person who is passionate about the power of education. Over the years, you've demonstrated success in customer service, consultative sales, or account management. You aren't afraid to hustle to make it happen for your students and team. You know it's not all about achieving personal goals. While that does get you excited, what you really thrive on is using your exceptional communication and conversational skills to help others achieve theirs. You have no problem working autonomously or within a team and look forward to professionally developing and growing in a supportive, goal-oriented environment. Now is the time to bring your talent to Orbis Education, where you'll have the opportunity to play an integral role in providing college students the roadmap for success, from the moment they ask for information through their first day of class. Here's a taste of how you'll make your mark as an Admission Advisor with us. As an Admission Advisor, a typical week might include the following: Heart and Hustle. This role has you working from home or in the office so you have to be able work autonomously to a get tasks done efficiently and effectively. You will also be working with empathetic leadership that understands and treats you as a person, not a number - and we expect you will treat your students the same. Organized and flexible. Your ability to adapt and pivot while remaining organized will keep you on top of your day as you manage phone calls, emails, meetings, trainings, and coaching sessions. Leveraging your unmatched work ethic with our technological tools and your team's willingness to chip in will allow you to end each day feeling accomplished. Collaborator and influencer. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students. Whether in-person, over the phone, or via email, you will champion the University mission, promoting student success and institutional enrollment growth. The role might be right for you if you have: A bachelor's degree required. Don't have a degree? Ask about our degree requirement and employee education benefits. Outstanding time management skills. In this role, you'll be wearing many hats, so you'll need to show that not only have you honed your time management skills, you also know how to prioritize competing priorities. Clear communication skills. You can explain just about anything to anyone and you're comfortable communicating in-person, in writing, and on the phone. You'll also need to communicate to your team, leadership, and partner university while also developing your listening skills. Self-motivated to learn & implement. You excel at learning from mistakes and are driven to strategize how to shorten the learning curve. You take ownership of the time you spend with your nursing students and constantly absorb training and coaching on how to be more effective for you, your university partnership, your team, and your students. High emotional intelligence. In this role, you'll be coaching a diverse range of prospective college students, each with unique circumstances. You'll also have partner relationships to develop and nurture. Ability to demonstrate empathy is key to success in this role. Computer literacy. As part of a remote workforce, we rely on several digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required. Bonus points if you have: Relevant, industry-related professional experience Experience working with CRM tools. What we'll offer in return: A career where your work genuinely makes a difference A stable income with a good salary Extensive training with team and management support Structured professional development plans and opportunities Outstanding benefits and work perks Collaborative and supportive team environment. ...and more! #INDLOPESUP
    $50k yearly Auto-Apply 18d ago
  • Coordinator Order Management

    Li & Fung

    Service coordinator job in Irvine, CA

    Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job: Summary: This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA. This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams. The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output. Essential Duties and Responsibilities Core tasks: Order processing, Inventory Allocation, Inventory Feeds to Retailers & Marketplaces, acknowledging orders in customer portals, create summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, respond to OM related inquiries regarding status and tracking numbers, monitors data for discrepancies, participate in team trainings and the Order Drop to 3PL warehouses, to achieve fulfillment within a 48 hour window, or as required by Retailers and Marketplaces. Oversee daily monitoring of shipments status per retailer guidelines. Ensure timely and accurate replies to Retailers on order status requests. Be the main OM contact person for certain customer accounts. Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly. Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse. Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage. Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy. Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs. Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process. Provide support and coordination within the Ecommerce Operations and other duties as required. Overtime as necessary Qualifications Advanced Excel strongly recommended (Pivot tables, VLOOKUPs) Microsoft Dynamics, D365 Strong analytical and strategic thinking skills Ability to develop methodologies and execute analysis independently Ability to quickly adapt and execute feedback Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded. Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones. If this sounds like you, Apply Now!As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
    $46k-69k yearly est. Auto-Apply 60d+ ago
  • Copy of Case Coordinator

    Allcare Homecare LLC 4.0company rating

    Service coordinator job in Irvine, CA

    Job DescriptionDescription: About Us: Allcare Homecare is committed to providing exceptional care and support to individuals in need. We believe in empowering lives through compassion, dedication, and community-driven service. Our team is dedicated to ensuring the highest quality of care for those we serve, and we are looking for a motivated and empathetic Case Coordinator to join our mission. Position Summary: The Case Coordinator is responsible for managing and coordinating care plans, communicating with service providers, and ensuring the well-being of the individuals under our care. This role involves collaboration with medical professionals, families, and internal teams to create and maintain detailed care plans that meet the specific needs of each person served. Key Responsibilities: Develop, implement, and monitor care plans for individuals served, ensuring all medical, social, and emotional needs are addressed. Coordinate with healthcare providers, social workers, and other stakeholders to facilitate comprehensive care. Maintain accurate and up-to-date records, including medical information, service schedules, and care documentation. Communicate regularly with families and guardians to provide updates and address concerns. Ensure compliance with state and federal regulations, as well as company policies. Conduct routine assessments and adjust care plans as necessary based on changes in condition or needs. Support the onboarding and training of staff members as it pertains to care delivery. Participate in audits, quality assurance measures, and continuous improvement initiatives. Qualifications: Bachelor's degree in Social Work, Healthcare Administration, or a related field preferred. (perfered not needed) 2+ years of experience in case management, healthcare, or social services. Strong understanding of care planning, medical terminology, and state regulations. Excellent communication, organizational, and problem-solving skills. Ability to work both independently and collaboratively in a team environment. Proficiency in Microsoft Office Suite and care management software (e.g., Axis Care). Requirements: CPR FIRST AID Live Scan NEG TB TEST WITHIN LAST TWO YEAR
    $37k-49k yearly est. 19d ago
  • Case Management Coordinator

    Corvel Healthcare Corporation

    Service coordinator job in Rancho Cucamonga, CA

    Job Description The Case Management Coordinator provides staff support services to facilitate high quality individualized treatment goals, including timely return-to-work, if appropriate, while supporting the goals of the Case Management department, and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Assists medical case managers with case management duties Provides customer support services Types and proofreads reports and correspondence Transcribes correspondence/reports from dictation Organizes client files Complies with all safety rules and regulations during working hours in conjunction with the Injury and Illness Prevention Program (“IIPP”) Additional duties as assigned KNOWLEDGE & SKILLS: Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment Excellent written and verbal communication skills Ability to meet designated deadlines Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets Strong interpersonal, time management, and organizational skills Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: High School diploma or equivalent Clinical background preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $16.36 - $26.31 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
    $16.4-26.3 hourly 22d ago
  • Admissions Specialist

    Corona Post Acute

    Service coordinator job in Corona, CA

    Job Description Are you a person who believes in providing great care? Do you believe in having a positive impact on other people's lives? Are you a team-player, quick-thinker, and ready to be a part of an organization that supports your growth? WHAT WE'RE ABOUT We believe care goes beyond a medical chart. With kindness and integrity as our guide, we strive for excellence in every interaction. Requirements: You care. Admissions Specialist Perks: Generous Bonuses Growth Opportunities - DOUBLE your salary Health Benefits Position Summary In coordination with Care Transition function, assists in the admissions process and helps ensure that new residents are integrated seamlessly into the system. Admissions Specialist Responsibilities Demonstrates commitment to company's mission, values, and standards of ethical behavior. Complies with all company and departmental policies and procedures. Receives and reviews inquiries regarding facility via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review. Assists in making arrangements with discharge planners, families and physicians to accomplish admission to the facility. Prepares admissions paperwork for signatures prior to responsible party's arrival. Assists in the resident admission orientation program in accordance with established policies and procedures, including placement of admission, welcome card, inspection of resident's room and escorting of residents to their room. Reviews or reads the admission packet to new admit and/or their responsible party, assists with completion of admission packet and obtains signatures on all necessary forms within 24 hours of admissions. Delays are reported to Administrator and/or Business Office Manager with date of projected completion. Obtains all necessary cards to verify identity and financial status of the resident (i.e., HMO, Medicare, or Medi-Cal cards) and verifies entitlement of HMO, Medicare etc., coverage. Completes costing of patient. Checks Common Working File for Insurance/Payment accuracy. Provides residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.). Reviews with resident, as necessary. Obtains the resident/responsible party's signature on all required permits, releases, authorizations, etc. Admissions Specialist Responsibilities Previous experience in healthcare field preferred High school diploma or equivalent required Commitment to the Beecan mission to consistently deliver high quality, person-centered care with dignity, respect, compassion, and integrity, and to enrich every life we touch. Embracing of Beecan values of care & compassion, community, honesty & integrity, teamwork, innovation, and safety Ability to represent Company in an ethical and professional manner, and to maintain accountability. Ability to interact tactfully, effectively, and professionally with other employees, residents, family members, visitors, government agencies/personnel and the general public, as needed. Benefits: Medical insurance with Rx benefits Dental insurance Vision care Paid vacation
    $44k-63k yearly est. 12d ago
  • Volunteer Engagement Coordinator

    Los Angeles Regional Food Bank 4.4company rating

    Service coordinator job in Whittier, CA

    Job Description Volunteer Engagement Coordinator SUPERVISOR: Volunteer Svcs. & Data Analyst Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $25.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The Volunteer Engagement Coordinator provides timely support services to the Volunteer Department and Food Bank Staff. Assist with the recruitment, evaluation, and orientation of existing and new volunteers. WHAT YOU'LL DO Volunteer Relations: Recruit, schedule, and coordinate individual and group volunteers to support the Food Bank's programs and operations. Lead, train, orient, and supervise volunteers at on-site events across both volunteer facilities and off-site events such as drive-through, pop-up, and walk-up food distributions. Build strong relationships with volunteers. Provide consistent, excellent customer service to motivate volunteers to continue engaging with the Food Bank by ensuring that they have a positive experience. Maintain a volunteer management system/ database to track and report volunteer activities, such as hours completed, most recent shift attended, name of project or program, etc. Conduct and/or arrange for volunteer orientation and training. Engage in volunteer management best practices. Responsible for the Volunteer Recognition Program. Consistent engagement with volunteers to express appreciation and build rapport. Update and maintain an accurate count of individuals and groups on our Volunteer Schedule. Communicate the schedule to the volunteer team and internal teams (Operations, Programs, and Development). Collaborate with volunteer team and internal teams (Operations, Programs, and Development). Assess volunteer needs across our programs and make recommendations for change. Respond to telephone, voicemail, written, and e-mail inquiries. Community Partnership & Outreach: Attend recruiting events within the community and perform community outreach to increase volunteer participation. Identify and evaluate qualified volunteers to take on volunteer leadership roles. Develop new engagement and recruitment strategies for volunteers, including virtual opportunities. Attend recruiting events within the community and perform community outreach to increase volunteer participation. Assist with special projects and events. QUALIFICATIONS High School Diploma required; Prefer at least 2 years' College-level course work completed. Experience in volunteer recruitment or event management desired. Ability to work in a fast-paced environment that requires strong multitasking skills, excellent time management, and self-starter mentality. Great public speaking, oral and written skills. Excellent customer service and engagement skills with the public Able to complete assignments with attention to detail and high degree of accuracy. Proficient in basic computer applications such as Excel and Google Workspace (i.e. sheets, docs) Demonstrated capability to conduct one's self in a calm, courteous, and professional demeanor when dealing with the public and/or with difficult situations during all interactions. Must be resourceful and possess good analytical skills with the ability to think creatively to solve problems. Ability to identify events in need of volunteers and be proactive with recruitment and engagement Ability to work productively in an environment with frequent interruption. Ability to properly handle confidential information. Work effectively and collaboratively with others towards common goals. Presents a professional appearance and demeanor. Communicate accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrate strong planning, organization, time management, and interpersonal skills. Flexible to occasionally work early-morning and evening hours. Flexible to commute to various volunteer locations per departmental needs. Willingness to adjust hours to accommodate the needs of the job. Ability to work well with a diverse group of staff and volunteers. Regularly walk volunteers to different locations around the Food Bank throughout the day. Must be able to sit, stand, bend, and walk for extended periods of time. Ability to both carry and lift 30 to 40 pounds. Bilingual, English/Spanish or other languages preferred, but not required. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.
    $21-25 hourly 3d ago
  • Substitute Student Services Coordinator

    San Bernardino Community College District 4.0company rating

    Service coordinator job in San Bernardino, CA

    This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Coordinates a variety of student success services, initiatives and programs to fully implement core matriculation services on campus. SUPERVISION RECEIVED AND EXERCISED Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers. REPRESENTATIVE DUTIES The following duties are typical for this classification * Coordinates an array of student success services that provide a pathway to degree/certificate completion and retention which includes, but not limited to, coordinating new student orientation, assessment, outreach, coordinates retention of current and prospective students, and follows up with students who are on probation. * Coordinates student success services to prospective, new and continuing students in specialty fields, such as assessment, career and/or educational planning, registration, financial aid and scholarships, Extended Opportunities and Services (EOP&S), foster youth services, veterans, and/or other areas within student services. * Assists students in determining program eligibility and obtaining information required to develop student educational, financial and career plans. * Processes applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms. Adhere to the requirements of FERPA as it applies to student records. * Analyzes student data and certify eligibility for program participation as required; interpret, apply and explain complex rules, regulations, requirements and restrictions. * Coordinates student and MIS data collection to assist students with scheduling participation in student success programs. * Facilitates and interprets assessment tests and assessment instruments; analyze alternative courses of action and assists students in developing appropriate plans. * Communicates with academic/career counselors, student service personnel, business leaders, social service agencies, community resources, educational institutions and others to coordinate outreach activities, workshops, and/or exchange information and refer students for further assistance. * Maintains current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area. * Prepares and maintain records, reports, lists and files related to assigned function. * Develops forms, spreadsheets, databases, handbooks, manuals and other written materials to support student access and support services. * Collaborates with classified staff and student workers in other departments to provide referrals or assistance to students or prospective students with various processes and activities. * Coordinates and/or attends activities and events on or off campus as a representative of the college in relation to its student success initiatives. * Performs other duties related to the primary job duties. CORE COMPETENCIES: Analyzing and Interpreting Data * Apply sorting, coding and categorizing rules * Analyze data * Read reports * Draw meaning and conclusions from quantitative and/or qualitative data Customer Focus * Attending to the needs and expectations of customer * Seeks information about the immediate and longer term needs of the customer * Anticipates what the customer may want or expect in a product or service * Works across organizational boundaries to meet customer needs Reading Comprehension * Understanding and using written information * Knows the meaning of printed words; comprehend the literal meaning of text * Make interpretations, applications, deductions, inferences, extrapolations from written information Professional and Technical Expertise * Applying technical subject matter to the job * Knows the rudimentary concepts of performing the essential technical operations Critical Thinking * Analytically and logically evaluates information to resolve problems * Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it * May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail * Focusing on the details of work content * Shows care and thoroughness in adhering to process and procedures that assure quality * Applies knowledge and skill in recognizing and evaluating details of work * Applies skilled final touches on products Using Technology * Working with electronic hardware and software applications * Using basic features and functions of software and hardware * Experiments and finds novel uses for standard features and functions * Adds, improves, modifies, or develops features and functionality Team Work/Involving Others * Collaborating with others to achieve shared goals * Engages others for suggestions and ideas Writing * Communicating effectively in writing * Using correct writing mechanics including spelling, vocabulary, grammar, syntax, punctuation, capitalization, sentence structure * Logically orders and structures ideas and progression of thought Adaptability * Responding positively to change and modifying behavior as the situation requires * Accept and adjust to changes and the unfamiliar Innovation * Imagining and devising new and better ways of doing things * Fix what is broken; find solutions and fixes with resources at hand * Finds new approaches to performing familiar tasks * Create and invent new ideas; envision the unexpected, unexplored, untried Listening * Comprehend and verbal instructions and orally presented information * Recalls or retrieves key points in a conversation * Listen actively by rephrasing others' input cogently and accurately Legal and Regulatory Navigation * Understanding, interpreting, and ensuring compliance with laws and regulations * Locates, understands, or provides factual regulator information * Works within the bounds and limits of what is permissible Professional Integrity and Ethics * Follows a clear-cut set of rules * Understands practical necessity of rules and ethical guidelines * Shows consistency in behavior and judgement over a long term and varied situations Valuing Diversity * Shows acceptance of individual differences * Welcomes input and inclusion of others who may be different from oneself * Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level Positions Education/Training: A Bachelor's degree in Business, Management, Social Sciences or Human Services from an accredited college or university. Required Experience: Three (3) years of increasingly responsible experience in student services or related field. Equivalency Provision: In the absence of a Bachelor's degree in Business, Management, Social Sciences or Human Services from an accredited college or university, an Associate's degree in Business, Management, Social Sciences or Human Services from an accredited college or university and five (5) years of increasingly responsible experience in student services or related field is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with some travel as needed. Evening hours. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to frequently lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
    $42k-56k yearly est. 16d ago
  • Community Outreach Specialist

    Vynca 3.8company rating

    Service coordinator job in Santa Ana, CA

    Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. About the job Internal Title: Community Liaison The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca's enhanced care management team. If you have a strong drive to help the underserved, this position is for you! This field-based position requires traveling throughout Orange County. Candidates wishing to be considered must reside within 20-miles of assigned territory due to frequency of travel. What you'll do Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups. Drive referrals into Vynca care programs - primarily Enhanced Care Management Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations. Understand local market dynamics and agency strengths. Develop and execute strategic marketing plans. Identify and communicate cultural issues affecting members. Track sales activities and conduct presentations. Support community events and maintain high customer service standards. Serve as a liaison between patients and practices. Strengthen referral partnerships through outreach efforts. Your experience & qualifications 2 years of experience in healthcare sales or at a community-based organization required Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required. Experience working with underserved communities and in healthcare Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments. Experience working in a CRM, Salesforce experience preferred Must possess strong organizational skills Ability to work independently Proficient with Microsoft and Google applications Strong communication, speaking, and presentation skills Strong motivational skills, including conflict/dispute resolution techniques Must have access to a reliable internet connection Valid driver's license and reliable, insured, and registered automobile Bilingual (English/Spanish), highly preferred Additional Information The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
    $42k-62k yearly est. Auto-Apply 11d ago
  • Community Outreach Specialist (Bilingual Chinese)

    Clever Care Health Plan

    Service coordinator job in Arcadia, CA

    Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California's fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth. Who Are We? Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members' culture and values. Why Join Us? We're on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you'll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation. Job Summary The Community Outreach Specialist will be responsible for outreach to community organizations, non-profits, religious organizations, etc. to identify and schedule marketing events and begin negotiations for partnership opportunities. The ideal candidate will be motivated by Clever Care's mission to deliver culturally-sensitive health care solutions to seniors in our community and connect our offerings with community groups with similar missions. Functions & Job Responsibilities * Work in collaboration with other core areas, i.e. Sales, Provider Relations in building, leveraging, or expanding key relationships to increase the number and types of event opportunities * Market and educate at events around CCHP benefits; will consist of sales tables at events, sponsorships of festivals, holidays, religious or ethnic services. * Manage the planning and execution of marketing events including but not limited to programming, marketing, and budgeting. * Schedule events with venues, book appropriate vendors, order supplies, and coordinate with Sales reps to make sure Clever Care has proper representation. * Planning will include ensuring that events follow campaign guidelines and present Clever Care in the best light to the community. Our reputation in the market is key. * Establishing and maintaining positive relationships with vendors and community partners. * Understanding the needs of the senior population and be dedicated to serving the community. * Maintain and manage a community events calendar and directory of contacts of agencies, organizations and programs. * Organize * Conduct formal and informal presentations to community members and organizations as it relates to CCHP and Medicare. * Planning event details and aspects by being detail-oriented and focusing on delivering positive customer experience. * Remaining under budget with all costs and maintaining proper documentation * Planning for potential scenarios that could impact the integrity of the event * Supporting community center staff and activities at the community center and/or events. Other duties as assigned.
    $40k-64k yearly est. 14d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Highland, CA?

The average service coordinator in Highland, CA earns between $32,000 and $62,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Highland, CA

$45,000

What are the biggest employers of Service Coordinators in Highland, CA?

The biggest employers of Service Coordinators in Highland, CA are:
  1. Inland Regional Center
  2. Putzmeister America
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