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Service coordinator jobs in Iowa

- 333 jobs
  • Coordinator, Field Service

    Pactiv Evergreen 4.8company rating

    Service coordinator job in Cedar Rapids, IA

    Pactiv Evergreen is now a part of Novolex. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through continuous investment in research and development, we are committed to engineering more sustainable choices for the future. Our extensive manufacturing network spans North America and Europe, including two world-class plastic film recycling centers. Discover more about Novolex, our 20,000+ family members and our commitment to innovation and sustainability at **************** 130 miles east of Des Moines, and 230 miles west of Chicago, Cedar Rapids is a city in eastern Iowa. The Cedar Rapids Museum of Art includes many works by native Iowan painter Grant Wood. Brucemore is an estate with acres of gardens and an 1880s mansion, which houses local history displays. Nearby, Bever Park has an ice rink, a pool and farm animals. The National Czech and Slovak Museum and Library offers exhibits on the history and culture of 19th-century immigrants. Pactiv Evergreen Equipment is located in the city of Cedar Rapids, Iowa, with close proximity to Chicago. Initially begun in 1880 to service the dairy industry, EPE now manufactures gable-top carton filling machines, making Evergreen Packaging a fully vertically integrated carton provider for its customers. EPE has 170 team members and now has 1300 installed machines in over 50 countries. Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call ************** or email *********************. All information will be kept confidential according to EEO guidelines and applicable laws. Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future. Responsibilities This position has the primary responsibility of scheduling and coordinating the work tasks and activities of 35+ equipment service technicians primarily in North America. Customers typically operate their equipment two to three shifts a day and are packaging a perishable product, which makes some our service technicians are at times "on-call 24 hours a day & seven days per week". This position is responsible for supporting these requirements as needed. Key Challenges: * North American / Domestic Market: The market is very competitive, and customer satisfaction must be first on everyone's mind if we expect to maintain our lead position in this market. We must be able to always respond timely to the customers' needs and requirements. It will be a challenge to provide all the necessary training for our service technicians to ensure they remain knowledgeable and provide the best service possible. It is an ongoing challenge to find and hire the people we need for the field service team, to be able to meet the ever-growing demand of our services & training. * International Market: Ensure that the needs of our external global machinery customers are handled to maximize customer satisfaction. Responsible for receiving and timely responding to customers, distributors and other internal sales team requests for service. Responsible for dispatching service technicians worldwide and directing the activities of service staff, in coordination with Regional Technical Service Team Leaders. * Emergencies & Service Resources Management: Ensure a high level of service availability to our customers and provide after-hours emergency response, when needed. * Service Work Orders Management: Process all SWO's including billings, installation, sales and warranty invoices to ensure timely reconciliation for monthly reporting. Scope: * Directing, scheduling and coordinating the work tasks and activities of up to 35+ service technicians primarily in North America, in collaboration with Regional Technical Service Team Leaders, to maximize efficient utilization of the available resources. * Directs technicians to ensure they schedule visits to maintain on-time completions by agreements or commitments with assigned customers. * Central liaison for coordinating and disseminating information to the regional team leaders and equipment sales team. * Excellent communications with external and internal customers. * Processing all SWOs on time, including collecting POs from customers, to meet monthly sales targets. * Efficiency of this role has a direct impact on up to $10 MM in annual service revenue. * Backup role for Administrator Field Service. Qualifications Knowledge and Experience: * High School Graduate * 5-7 years' customer telephone support with scheduler/dispatcher experience. * Microsoft Office (Word, Excel & PowerPoint) experience. * Fluent in both written and spoken English. * Must have demonstrated ability to handle customer complaints and conflicting schedule situations & take the necessary corrective actions and/or make decisions in a manner that assures customer satisfaction. * Must be able to develop excellent working relationships and understanding of the service technicians and Regional Technical Service Team Leaders (managing frustrations, conflicts, stress, etc.). * Must demonstrate excellent people skills, along with strong verbal and written communication skills. * Must possess good organizational and leadership skills. * Must be a team player and able to interface with all levels of internal and external customers worldwide. Desirable: * Bachelor's degree in business or related field * Microsoft Dynamics 365 Software experience. #LI-TM1 Responsibilities This position has the primary responsibility of scheduling and coordinating the work tasks and activities of 35+ equipment service technicians primarily in North America. Customers typically operate their equipment two to three shifts a day and are packaging a perishable product, which makes some our service technicians are at times "on-call 24 hours a day & seven days per week". This position is responsible for supporting these requirements as needed. Key Challenges: • North American / Domestic Market: The market is very competitive, and customer satisfaction must be first on everyone's mind if we expect to maintain our lead position in this market. We must be able to always respond timely to the customers' needs and requirements. It will be a challenge to provide all the necessary training for our service technicians to ensure they remain knowledgeable and provide the best service possible. It is an ongoing challenge to find and hire the people we need for the field service team, to be able to meet the ever-growing demand of our services & training. · International Market: Ensure that the needs of our external global machinery customers are handled to maximize customer satisfaction. Responsible for receiving and timely responding to customers, distributors and other internal sales team requests for service. Responsible for dispatching service technicians worldwide and directing the activities of service staff, in coordination with Regional Technical Service Team Leaders. · Emergencies & Service Resources Management: Ensure a high level of service availability to our customers and provide after-hours emergency response, when needed. · Service Work Orders Management: Process all SWO's including billings, installation, sales and warranty invoices to ensure timely reconciliation for monthly reporting. Scope: · Directing, scheduling and coordinating the work tasks and activities of up to 35+ service technicians primarily in North America, in collaboration with Regional Technical Service Team Leaders, to maximize efficient utilization of the available resources. · Directs technicians to ensure they schedule visits to maintain on-time completions by agreements or commitments with assigned customers. · Central liaison for coordinating and disseminating information to the regional team leaders and equipment sales team. · Excellent communications with external and internal customers. · Processing all SWOs on time, including collecting POs from customers, to meet monthly sales targets. · Efficiency of this role has a direct impact on up to $10 MM in annual service revenue. · Backup role for Administrator Field Service.
    $55k-75k yearly est. Auto-Apply 8d ago
  • Health Services Coordinator

    EMP Holdings 4.7company rating

    Service coordinator job in Independence, IA

    We're looking for someone detail-oriented to assist our swine veterinary practice. This role ensures accurate documentation, timely billing, and exceptional client support. What You'll Do: ✅ Prepare health papers and regulatory documents ✅ Manage veterinarian billing and service records ✅ Communicate test results and treatment updates to clients ✅ Track deadlines for CVIs, prescriptions, and compliance forms ✅ Maintain veterinarian licenses and certifications What We're Looking For: ✅ Experience in agriculture or livestock industry preferred ✅ Strong organizational and communication skills ✅ Ability to adapt to changing schedules and regulatory updates ✅ Valid driver's license and willingness to travel occasionally Why Join Us? Be part of a team that supports animal health and farmers success Competitive pay and benefits Opportunities for growth in a dynamic industry Apply today and make an impact helping the farmers of today create the farms of tomorrow!
    $35k-51k yearly est. 3d ago
  • Sleep Services Care Coordinator

    VGM Insurance 3.8company rating

    Service coordinator job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator * Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment * Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered * Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met * Document patient communication via an internal platform * Communicate daily with patients regarding compliance with their equipment via phone, email, and text * Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means * Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status * Collect and enter accurate and detailed patient information * Understand, access, and enter patient compliance data through multiple manufacturer platforms * Answer questions from patients, providers, and company staff * Identify and resolve service issues and complaints * Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements * Available for after hours on-call coverage * Follow strict confidentiality and HIPAA privacy and security guidelines * Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: * High school diploma/GED desired * Equivalent professional experience preferred * Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: * Customer service focused * High degree of integrity and trust * Ability to multitask and prioritize * Possesses strong time management and organization skills * Detailed oriented * Works well under pressure and is punctual * Flexible with the ability to routinely adapt to change * Team player with excellent communication skills Physical Requirements: * Working at a physical desk, moving about the office and facility as needed for work * Operation of office machinery and equipment * Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $35k-50k yearly est. 3d ago
  • Volunteer Gift Shop Coordinator/Buyer

    Guttenberg Municipal Hospital 3.6company rating

    Service coordinator job in Guttenberg, IA

    Job Description Join Guttenberg Municipal Hospital & Clinics as a Volunteer Gift Shop Coordinator/Buyer and help support a welcoming, staff-focused gift shop within our hospital. This role is well-suited for individuals who enjoy staying active, organized, and connected while giving back to their community. As the coordinator, you'll oversee product selection, inventory, and simple displays, with a focus on thoughtful, seasonal items for staff and visitors. You'll work alongside a small, dedicated group of volunteers in a calm, supportive setting and enjoy a flexible schedule. This is an unpaid volunteer opportunity, but one that offers meaningful connection, purpose, and the satisfaction of supporting hospital staff and patients in a behind-the-scenes way. A Little About Guttenberg Municipal Hospital & Clinics For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a trusted, caring presence in our community. While our services and facilities have grown, we've remained committed to personalized, family-focused care. Your Role as Volunteer Gift Shop Coordinator/Buyer In this role, you'll help keep the gift shop running smoothly by ordering and receiving merchandise, pricing items, and arranging simple displays-especially around holidays such as Valentine's Day, Memorial Day, and Christmas. You'll assist with volunteer scheduling, maintain basic financial tracking with semi-annual reports, and support auxiliary-related activities such as holiday communications, Easter basket orders, and the Auxiliary Cookie Walk. Is This Role a Good Fit for You? This position is ideal for someone who enjoys retail and is organized, reliable, and enjoys working with people. A high school diploma (or equivalent), basic computer skills, and comfort with simple accounting tasks are helpful. Strong communication skills, flexibility, and a creative eye for seasonal displays will support success in this role. Most of all, a friendly, service-oriented approach will help make the gift shop a welcoming space for staff and visitors alike. Are you ready for an exciting opportunity? If you think this job is a fit for what you are looking for, great! We're excited to meet you!
    $26k-47k yearly est. 12d ago
  • Program Assistant Volunteer

    City of Marion 3.4company rating

    Service coordinator job in Marion, IA

    JOB INFORMATION Department: Marion Public Library Bargaining Unit: Volunteer Manager of Patron Services Pay Grade: N/A With so many dynamic programs that the Marion Public Library (MPL) offers, the MPL needs your help with program preparation and set up, assisting with program monitoring, assisting patrons during programs, or assisting with clean up. Programs may be in the library or at one of our many outreach programs. With this job, you will have the opportunity to participate in the behind-the-scenes works of the library as well as working with the programming staff. This position is great for someone who wants to be involved with patrons of all ages. This position is for you if... · You enjoy working independently as well as with others · You would like to learn more about library operations · You would like some interaction with patrons (program assistance, directions, and wayfinding etc.) · You want to work with our programming staff · You love to organize · You don't mind messes · You enjoy being on your feet · You feel comfortable using a computer · You feel comfortable asking for help · You love your Marion Public Library! WHAT YOU WILL BE TRAINED ON Relevant library policy (i.e. Programming Policy) Confidentiality Training KNOWLEDGE & SKILLS Patience, flexibility, and curiosity Ability to work with minimum supervision Basic computer skills preferred Attention to detail Ability to work both independent and with others Ability to keep confidential all program attendees and all patron, stakeholder, and donor information learned while volunteering PHYSICAL REQUIREMENTS & WORKING CONDITIONS Ability to sit or stand for long periods of time Ability to bend, stoop, reach, stand, push, pull as required Physical agility, strength, and dexterity necessary for handling library materials, including but not limited to retrieving, shelving, lifting, and moving library materials Ability to lift up/push to 35 pounds (a cart is provided for moving boxes of books) Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check
    $34k-43k yearly est. 60d+ ago
  • Swine Health Services Coordinator

    Pipestone 4.0company rating

    Service coordinator job in Independence, IA

    Job Description Health Services Coordinator We're looking for someone detail-oriented to assist our swine veterinary practice. This role ensures accurate documentation, timely billing, and exceptional client support. What You'll Do: Prepare health papers and regulatory documents Manage veterinarian billing and service records Communicate test results and treatment updates to clients Track deadlines for CVIs, prescriptions, and compliance forms Maintain veterinarian licenses and certifications What We're Looking For: Experience in agriculture or livestock industry preferred Strong organizational and communication skills Ability to adapt to changing schedules and regulatory updates Valid driver's license and willingness to travel occasionally Why Join Us? Be part of a team that supports animal health and farmers success $20-$24hr, depending on experience Paid Single Health Insurance, Family Health Coverage Available Dental/Vision/Life/Disability Insurance Retirement Plan Holiday & Paid Time Off Opportunities for growth in a dynamic industry Apply today and make an impact helping the farmers of today create the farms of tomorrow! #hc212812
    $20-24 hourly 13d ago
  • Family Support Outreach Coordinator

    Everystep 4.1company rating

    Service coordinator job in Des Moines, IA

    Purpose: Serves as the primary point of contact for outreach activities, building and maintaining relationships with community partners, and promoting programs that align with organizational and contractual goals. This role involves coordinating outreach events, updating community resource guides, participating in coalitions, and fostering collaboration between internal programs with shared outreach objectives, and representing the organization in local and statewide initiatives. Responsibilities: * Conducts outreach to current and potential community partners. * Leads efforts to maintain and update required community resource guides, incorporating contractual requirements from Iowa Family Support Network (IFSN) and other programs. * Leads efforts to ensure IFSN website meets or exceeds minimum contractual requirements. * Identifies new partnership opportunities that align with organizational goals. * Serves as the point person for outreach events: scheduling, registering, securing participation. * Coordinates logistics for presentations and booths at events. * Presents information about organizational programs and services at community events and meetings. * Promotes community health goals consistent with organizational contracts and priorities. * Works closely with multiple teams within the organization to ensure consistent messaging and resource sharing. * Communicates outreach plans and updates to leadership and program teams. * Participates in local or statewide coalitions to strengthen community connections. * Facilitates collaboration between programs with similar outreach goals to maximize impact and avoid duplication. * Plans and facilitates family engagement activities, promotes national and state health performance measures for parent groups and populations with less access to healthcare. * Answers statewide coordinated intake hotline. * Completes timely and accurate data collection and reporting. * Works with other teams to understand and ensure outreach needs are met. * Ensures contractual requirements for IFSN are met or exceeded. * Assists with program planning. * Assists with development and distribution of program/health related materials. Qualifications: * Bachelor's degree or equivalent related experience * Ability to earn the Inform USA certified database specialist certification or equivalent acceptable certification within 6 months of hire and maintain the certification during the entire length of employment, with annual re-certification * Strong communication and relationship building skills * Ability to manage multiple projects and deadlines * Comfortable presenting to groups and engaging with diverse audiences * Knowledge of local community resources * Knowledge of statewide community health initiatives, local community health, and community resources preferred * Experience in outreach, event coordination, coalition participation or facilitation, or community engagement * Ability to always maintain a professional and positive image * Successful completion of pre-employment physical, drug screen, 2-step TB test and background check Working Conditions: * Physical requirements: Light work, sitting most of the time, exerting up to 20 pounds of force frequently, and/or a small amount of force constantly to move objects * Physical activities: Kneeling, Reaching, Pushing, Talking, Hearing, Repetitive motions, Standing, Stooping, Walking, Lifting, Fingering (picking, pinching, typing, etc.), Grasping (applying pressure with fingers and palm), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations) * Environment: Extreme temperatures, Hazards (chemicals, infectious diseases), Atmospheric conditions (fumes, odors, dusts, mists, gases) * Time: Ability to be flexible with varying schedules and programmatic requirements. Some evenings and weekends are required * Travel: Required between locations, some statewide travel These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This job description is not intended to be all-inclusive. You may be required to perform other duties to meet the on-going needs of the organization. EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.
    $37k-45k yearly est. 19d ago
  • Chaplain Volunteer Coordinator Hospice

    Gentiva Hospice

    Service coordinator job in Panora, IA

    Provide Peace. Offer Support. Honor Lives. We are seeking a Hospice Chaplain - Volunteer Coordinator who will bring comfort, counsel, and purpose to patients and families through spiritual care and volunteer support. What You'll Do as a Chaplain - Volunteer Coordinator: Provide spiritual and emotional support to patients, families, and caregivers in alignment with their beliefs and values Serve as a spiritual care leader and member of the interdisciplinary hospice team Develop and implement individualized spiritual care plans Conduct home and facility visits, offering prayer, counsel, or presence based on patient/family needs Lead the recruitment, training, and placement of hospice volunteers Coordinate volunteer assignments to support patients and families Advocate for the role of volunteers in the hospice care model and maintain required documentation Collaborate closely with leadership, clinical staff, and community partners to expand and strengthen volunteer services About You The candidate must meet one of the following educational requirements: Bachelor's degree in theology, religion, human services, sociology, or a related field from an accredited college or university Master's degree in counseling, psychology, theology, or divinity from an accredited institution (preferred) A minimum of one unit of Clinical Pastoral Education (CPE) accredited by the Association of Clinical Pastoral Education, Inc. (ACPE) Note: Degrees from accredited institutions are preferred. If a degree is obtained from a non-accredited institution, AVPO approval is required prior to hire. Preferred Experience: Two years of active work in pastoral care ministry with demonstrated ability to work with patients, families, and community clergy of various denominations Three years of active pastoral care ministry and one year of clinical pastoral education Experience coordinating or managing hospice volunteers Strong communication, time management, and organizational skills Ability to work independently and collaboratively within an interdisciplinary team We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today Join us in expanding access, providing comfort, and transforming lives. If you are a compassionate Chaplain with experience in hospice spiritual care, we encourage you to apply and make a difference in patients' final journey. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Hospice Chaplain job, Volunteer Coordinator hospice, spiritual care careers, hospice volunteer management, end-of-life support jobs, pastoral care, non-denominational chaplain roles, CPE required chaplain, faith-based hospice careers, volunteer manager hospice job
    $23k-35k yearly est. Auto-Apply 6d ago
  • ICITAP Global Program Advisor

    Amentum

    Service coordinator job in Des Moines, IA

    Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $38k-64k yearly est. 22d ago
  • Admission Counselor

    Clarke University 2.8company rating

    Service coordinator job in Dubuque, IA

    Job Description At Clarke University, we look for individuals who lead from the heart and embrace our values of education, charity, justice, and freedom. By creating a community focused on care, we empower everyone at Clarke to do and be their best. We offer meaningful work, a safe and friendly work environment, and an outstanding benefits package including tuition remission, paid holidays vacation and sick time, and extensive professional development opportunities. So, if you're looking for a place you can make a positive impact, we hope you'll consider our One Clarke, One Community. The university is currently seeking a qualified individual to assume the role of Admission Counselor. This position is instrumental in representing Clarke University in various contexts as part of the enrollment process. Essential duties include, but are not limited to: Manage and work in collaboration of others to ensure Clarke University meets the needs of incoming first-year students. Act as a point of contact for student/parent questions and concerns relating to admission, scholarships, and the financial aid process. Use Clarke's CRM and SIS to manage contacts and data appropriately and utilize data when making decisions related to travel, etc. Conduct individual campus visit appointments with students and families. Attend college fairs, virtual fairs, and community college visits as the Clarke University representative. Qualifications include a bachelor's degree and a person who is committed to creating an inclusive community. Demonstrated experience in higher education or college admissions preferred. Strong written and oral communication skills are required along with the ability to speak in front of groups of people comfortably. Travel is required for this position. To apply, please submit a letter of application and resume online at ************************************** Review of applications will begin immediately and will continue until the position is filled. Clarke University is committed to fostering a welcoming campus community that celebrates the unique contributions of each person and promotes an inclusive learning environment. Clarke University does not discriminate against any employee or any applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
    $37k-42k yearly est. 28d ago
  • Family Interaction Coordinator

    Father Flanagan's Boys' Home

    Service coordinator job in Sheldon, IA

    Ensures the safety of the youth during transportation and during visitation with biological family. Transports youth in and around service area from a designated location to the place of the visit and back again understanding that being on time for every scheduled visit or transportation is crucial. Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate. Observes and assesses behaviors of all parties and guides or redirects as needed to assist in the process of constructing a successful visit. Maintains and organizes documentation of each supervised visit and transportation and turns in reports within established timelines. Communicates as needed with the appropriate staff on various issues that arise with each case. Develops a working relationship with the youth and family members to build trust which is crucial in the process of prompting and modeling parenting skills to the parents and in assisting them with interacting constructively with their children. Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior or situations in the visitation plan in which the youth and family members are faced with safety concerns. Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of state Vehicle and Driver Safety Guidelines. Ability to drive frequently and for extended periods of time using own vehicle. Knowledge of regulatory requirements pertaining to youth care. High level of professionalism and interpersonal skills. Computer skills in Microsoft Office. Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain trust to facilitate successful, professional relationships. Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards. Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity. Strong knowledge of Boys Town Model. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Minimum 1 year of experience in youth care or human services required. Minimum 21 years of age (applicable to Rhode Island only). NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, or Federal/State contract requirements. A combination of education and experience may be considered provided they meet the contract requirements (for example: an Associates degree in human services and 6 months of related work experience, or a Bachelor's degree in human services.) Possess a valid driver's license with a good driving record required. Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. Pass an annual Motor Vehicle Registration (MVR) check required. Evening and weekend work hours required. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Must be able to lift car seats and children up to 50 pounds Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations - physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth. Duties are performed in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Travel/transportation is a significant responsibility of this position. Must be a safe driver and transport youth and families in all seasons and weather conditions. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $37k-49k yearly est. Auto-Apply 50d ago
  • International Student Engagement Coordinator

    Iowa State University 4.6company rating

    Service coordinator job in Ames, IA

    Position Title:International Student Engagement CoordinatorJob Group:Professional & ScientificRequired Minimum Qualifications:Bachelor's degree and 2 years of related experience Preferred Qualifications:Master's degree. Teaching experience. Experience planning and coordinating events. Experience creating newsletters and managing social media communications. Background in international programs or global engagement offices. Experience monitoring budgets to ensure spending aligns with allocated funds.Job Description: Are you passionate about creating opportunities that help students connect, grow, and thrive during their college experience? Are you seeking a role that brings variety, challenge, and the opportunity to make a meaningful impact every day? If so, the International Students and Scholars Office (ISSO) at Iowa State University is seeking applicants for an International Student Engagement Coordinator. This position will be classified as a Student Services Specialist II. What You'll Do: Coordinate and teach International First Year Seminar (IFYS); develop curriculum, manage course content, and train staff. Design and lead student and scholar engagement activities; organize events that foster community and resource awareness. Oversee and lead ISSO signature programs (e.g., Cultural Ambassador Program, English Together, Welcome Events, Graduation Celebration). Develop and evaluate programming to enhance international student engagement; analyze metrics for improvement. Manage communications: create newsletters, implement social media strategy, ensure digital accessibility. Hire, train, and supervise graduate assistants and student leaders; lead weekly training sessions. Advise International Student Council (ISC); support leadership, finances, and programming (e.g., International Week, Food Fair). Collaborate with campus departments and community organizations to support and enhance programs. Prepare and analyze evaluations for courses and programs; make data-driven decisions. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. About ISSO at Iowa State University: The International Students and Scholars Office (ISSO) employs staff with many years of experience in the U.S. and abroad. Staff members provide courteous and timely service, apply a broad range of immigration expertise, and deliver informative programming for international students, faculty, staff, postdocs, visiting scholars, and their families. Level Guidelines • Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals • Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues • Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems • Responds to a broad range of inquiries and requests • May provide training and/or direction to lower-level staff • May lead projects of moderate scope and complexity • Provides guidance to students Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:PS806Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.Original Posting Date:December 22, 2025Posting Close Date:January 4, 2026Job Requisition Number:R18319
    $26k-36k yearly est. Auto-Apply 1d ago
  • Life Engagement Coordinator

    Jaybird Senior Living

    Service coordinator job in Cedar Rapids, IA

    The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-social, physical, spiritual, intellectual, environmental, and emotional. The LEC oversees activities across all levels of care, manages engagement staff, and promotes participation through individualized and group opportunities. The role requires a flexible schedule, including evenings and weekends, and supervision of Assistant Life Engagement Coordinators and Memory Care staff. Essential Functions: * Develop, plan, and implement resident activities that reflect individual preferences and align with the Six Dimensions of Wellness. * Complete Life Story/Six Dimensions of Wellness assessments for new residents. * Oversee and support other Resident Engagement staff, including training and mentoring. * Plan, coordinate, and supervise resident outings and community events. * Maintain activity areas, supplies, and equipment; manage volunteer involvement. * Prepare and distribute the monthly Resident Engagement calendar and newsletter. * Manage resident store (if applicable) and create/maintain life stations for Memory Care residents. * Maintain records and comply with state regulations regarding volunteers and activities. * Participate in staff training, in-services, and mandatory meetings; respond to flexible scheduling needs. * Maintain budget for the Resident Engagement department and ensure proper allocation of resources. Desired Skills and Experience: * Strong communication, interpersonal, and public relations skills. * Organized, flexible, patient, and professional with a commitment to the elderly. * Ability to work independently and as part of a team; problem-solving skills. * Clean driving record; ability to provide proof of auto insurance. Required Education and Experience: * High school diploma or GED. * 1-3 years of experience working with elderly populations. * Obtain and maintain chauffeur license within 30 days of hire. The Perks That Matter: * Competitive salary and bonus opportunities * Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and flexible hours * Employee assistance program and on-demand pay * Career growth in a fast-growing company About Jaybird Senior Living We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind. The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay. We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws. Life Engagement Coordinator The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-...Garnett Place Retirement Cmnty, Garnett Place Retirement Cmnty jobs, careers at Garnett Place Retirement Cmnty, Healthcare jobs, careers in Healthcare, Cedar Rapids jobs, Iowa jobs, General jobs, Life Engagement Coordinator
    $36k-48k yearly est. 2d ago
  • Life Engagement Coordinator

    Garnett Place Retirement Cmnty

    Service coordinator job in Cedar Rapids, IA

    Job DescriptionLife Engagement Coordinator The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-social, physical, spiritual, intellectual, environmental, and emotional. The LEC oversees activities across all levels of care, manages engagement staff, and promotes participation through individualized and group opportunities. The role requires a flexible schedule, including evenings and weekends, and supervision of Assistant Life Engagement Coordinators and Memory Care staff. Essential Functions: Develop, plan, and implement resident activities that reflect individual preferences and align with the Six Dimensions of Wellness. Complete Life Story/Six Dimensions of Wellness assessments for new residents. Oversee and support other Resident Engagement staff, including training and mentoring. Plan, coordinate, and supervise resident outings and community events. Maintain activity areas, supplies, and equipment; manage volunteer involvement. Prepare and distribute the monthly Resident Engagement calendar and newsletter. Manage resident store (if applicable) and create/maintain life stations for Memory Care residents. Maintain records and comply with state regulations regarding volunteers and activities. Participate in staff training, in-services, and mandatory meetings; respond to flexible scheduling needs. Maintain budget for the Resident Engagement department and ensure proper allocation of resources. Desired Skills and Experience: Strong communication, interpersonal, and public relations skills. Organized, flexible, patient, and professional with a commitment to the elderly. Ability to work independently and as part of a team; problem-solving skills. Clean driving record; ability to provide proof of auto insurance. Required Education and Experience: High school diploma or GED. 1-3 years of experience working with elderly populations. Obtain and maintain chauffeur license within 30 days of hire. The Perks That Matter: Competitive salary and bonus opportunities Health, dental, vision, disability, and life insurance 401(k) with match Paid time off and flexible hours Employee assistance program and on-demand pay Career growth in a fast-growing company About Jaybird Senior Living We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind. The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay. We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.
    $36k-48k yearly est. 3d ago
  • Bilingual Caseworker - Behavioral Health Intervention Services

    Orchard Place

    Service coordinator job in Des Moines, IA

    Why Orchard Place? At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values diversity, inclusion, and continuous improvement. Job Title: Bilingual BHIS Caseworker Location: Downtown Des Moines, IA Pay for this position is posted at: $20.00 hourly Schedule for this position: varied Position Overview: As a Bilingual Behavioral Health Intervention Services (BHIS) Caseworker, you will have the opportunity to make a difference in the lives of Iowa kids and their families. Employees are valued here at Orchard Place, and we are committed to providing a culture of open communication, a collaborative work environment, and opportunities for professional growth and development. Key Responsibilities: * Utilize creative interventions to modify the psychological, behavioral, emotional, cognitive, and social factors to help the youth make healthy/positive choices. * Completing intake interview and paperwork, creating treatment plans with families, writing discharge summaries * Provide family support and promote positive parenting skills in an effort to promote self-sufficiency. * Provide professional service by maintaining staff/client relationship boundaries. * Engage and coach youth and families in skill development (i.e. coping, communication, problem solving, etc.) Qualifications: * Bachelor's degree in social sciences field plus a minimum of 1 year of experience or 20 hours training in child mental health OR bachelor's degree in non-social science field plus a minimum of 2 years' experience or 30 hours training in child mental health. * Bilingual in English and Spanish * Flexibility to work evenings to better serve our clients * Excellent time management and ability to manage your own schedule * Ability to engage youth and family * Excellent written and verbal communication skills * Previous caseworker experience such as BHIS, FSRP, etc. is helpful * Valid driver's license and driving record that meets agency guidelines What are some of the things our current staff enjoy while working here? * Enjoy a competitive benefits and time off package. * Make a significant impact on and provide valuable input in the overall care and treatment for the children and families that we serve. * Work with a supportive and diverse team to provide the best care to our clients. * Receive professional development and training opportunities. * Have your employment at Orchard Place qualify for the Public Service Loan Forgiveness Program (PSLF). The PSLF forgives the remaining balance on your federal Direct Loans after you make 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying public service employer (such as Orchard Place). Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.
    $20 hourly 22d ago
  • Home & Community Program Coordinator

    Imagine The Possibilities 3.0company rating

    Service coordinator job in Winterset, IA

    **Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know Were For You: We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered. Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own. Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: Were there for you through all lifes ups and downs. RequiredPreferredJob Industries Social Services
    $22.6 hourly 57d ago
  • Coordinator of Fraternity and Sorority Life

    Uiowa

    Service coordinator job in Iowa City, IA

    The Division of Student Life seeks a Coordinator to provide leadership and support to the fraternity and sorority community, consisting of 40+ chapters and over 3,800 students, through advising, coordinating, and evaluating fraternity and sorority programs and resources at the University of Iowa. The coordinator will oversee the communications and marketing strategic planning and council advisement of the programs, operations, and finances and will report to the Assistant Director of Fraternity and Sorority Life. Specific Job Duties & Tasks Advise and support governing councils and chapters Serve as the primary advisor to one or more governing councils (Interfraternity Council, Multicultural Greek Council, National Pan-Hellenic Council, Panhellenic Council) and as a chapter coach for assigned chapters across all councils. Provide leadership education and development Co-instruct the Current Issues and Leadership in Fraternity and Sorority Life course and facilitate leadership, values, and risk prevention programs for fraternity and sorority members. Advise and develop student leaders and organizations Provide direction and mentorship to FSL officers and organizations in event planning, governance, accountability, and policy compliance. Manage communications and marketing strategy Lead communications efforts for FSL, including social media, website updates, print materials, and community-wide messaging in collaboration with Student Life Communications. Coordinate crisis response and student support Serve in the informal on-call rotation and assist with crisis management, student support, and communication with campus partners and families as needed. Foster partnerships and external relations Build and maintain relationships with inter/national organization staff, advisors, house directors, alumni, and parents to enhance chapter success and community standards. Ensure policy education and compliance Communicate, interpret, and enforce university and FSL policies while guiding organizations through procedures for accountability and risk management. Supervise and develop student staff Recruit, train, and oversee FSL student assistants during the academic year, providing coaching and leadership development. Manage data, reporting, and fiscal practices Oversee chapter grade reporting, maintain community databases, support budget management, and assist FSL leaders in sound financial practices. For a detailed job description, please email Ruth Appleton at ***********************. About the Division of Student Life The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreational Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom. Required Qualifications Bachelor's degree in human services, social sciences, or related discipline, or an equivalent combination of education and related experience. Work experience (typically 6 months or more) in higher education in advising, developing, coordinating, and evaluating student life programs; preferably fraternity and sorority life programs. Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Experience creating and maintaining a welcoming and respectful environment. Knowledge of the Association of Fraternity/Sorority Advisors, National Association of Latino Fraternal Organizations, National APIA Panhellenic Association, National Pan-Hellenic Council, National Panhellenic Conference, North American Interfraternity Conference, and/or other umbrella fraternal organizations. Has experience with Interfraternity Council (IFC), Multicultural Greek Council (MGC), National Pan-Hellenic Council (NPHC), and/or Panhellenic Council (PHC) Willingness and ability to work a flexible schedule, including evenings and weekends. Demonstrated working knowledge and proficiency in use of Microsoft Office software applications (i.e. Word, Excel, Outlook). Desirable Qualifications Master's degree in College Student Personnel, Higher Education Administration, Student Development, or related discipline, or an equivalent combination of education and related experience Affiliation with an inter/national fraternity or sorority. Extensive experience in event planning/programming and activities; ability to plan, organize, fiscally manage, and execute large student life or other medium to large-scale events and to coordinate resources before, during and after an event. Working experience in negotiation of contractual agreements in the areas of University, cultural, educational, and entertainment programming. Knowledge of assessment methods and activities; ability to assess programs and review students' learning outcomes to ensure achievement of objectives and strategies. Knowledge of and ability to apply policies and practices for planning and administering a budget and managing expenses. Application Details To be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. Please note that this position is not eligible for visa sponsorship in the United States. For questions or additional information, please contact Ruth Appleton at ***********************. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Compensation Contact Information
    $36k-47k yearly est. Easy Apply 19d ago
  • Coordinator of Student Services

    South Central Calhoun CSD

    Service coordinator job in Rockwell City, IA

    Job Description 2 POSITIONS AVAILABLE : This is a NEW position at South Central Calhoun Community School District and is designed to provide essential assistance for students needing significant academic, interpersonal, or social-emotional support. This program coordinator will connect students and families with valuable community resources and services, attend the collaborative community support meetings, collaborate and plan with teachers, students and families to strengthen student connections to school. The coordinator will address specific student and family needs and ensure students have the necessary support needed to maximize their school attendance and instructional time. REPORTS TO: Building Principals and Superintendent QUALIFICATIONS: Bachelor's Degree: (preferably related to student services, higher education, counseling, social work, or a similar area). Experience in student services, student affairs, or related roles is often preferred or even required. Master's Degree (Optional but Preferred):
    $35k-48k yearly est. 1d ago
  • Gymnastics and Cheer Facility Program Staff

    Burlington Area YMCA 3.4company rating

    Service coordinator job in Burlington, IA

    Provides direct supervision, leadership, instruction, and motivation for programs in the facility such as Tumble Flip Play, Birthday Parties, Open Gym and Summer Camp programs and School Day Outs. ESSENTIAL FUNCTIONS: Supervise and instruct birthday parties as scheduled on Friday evenings, Saturdays, and Sundays. Supervise and instruct Summer Camp programs and School Day Outs as scheduled. Supervise Tumble. Flip. Play (Wednesdays 10a-12p & Fridays 5-6:30pm) and Open Gym programs at the Gymnastics & Cheer facility. Be on time for job assignment and accept changes in schedule that affect assigned jobs. Arriving 10 minute before first scheduled program. Clock in and out using Paylocity App and complete paper timecard 5. Dress in staff uniform. Top must be YMCA attire with the Y logo or Burlington Area YMCA. Wear name tag. No crop tops/sports bras or tank tops with thin straps. 6. Build effective, authentic relationships with participants and parents; helps them connect with each other and the YMCA. Introduce yourself to program parents 7. Convey information regarding programs to parents as needed 8. Maintain records as required (i.e. attendance, progress reports, etc.). Flip & Play sign in sheets Program Waivers- Flip & Play, Open Gym, and Parties Change bag check sheets Incident reports for injury 9. Attend or complete all required staff meetings and trainings. 10. Follow all YMCA Policies, rules, regulations, and procedures, including emergency and safety procedures. Completes incident and accident reports as necessary. 11. Organize and put away program equipment. Report damaged equipment. 12. Collect, count money, and make change as needed for cash payment programs. 13. Treat all participants equally, set a good example. 14. Assist with daily cleaning duties as assigned. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Requirements QUALIFICATIONS: Certifications: CPR, AED, Basic First Aid certification, and all West Bend online courses. Must be able to effectively communicate and perform duties in accordance with YMCA standards. Ability to lift 50 pounds. At least 15 years of age. PHYSICAL DEMANDS Ability to supervise programs with 10-30+ participants. Ability to lift equipment and to lift a small to average size child. Requirements QUALIFICATIONS: Certifications: CPR, AED, Basic First Aid certification, and all West Bend online courses. Must be able to effectively communicate and perform duties in accordance with YMCA standards. Ability to lift 50 pounds. At least 15 years of age. PHYSICAL DEMANDS Ability to supervise programs with 10-30+ participants. Ability to lift equipment and to lift a small to average size child. Salary Description $8-$10/hourly
    $8-10 hourly 60d+ ago
  • Community Service Learning Caseworker

    Orchard Place

    Service coordinator job in Des Moines, IA

    The Community Service Learning Caseworker works integrally with the youth, family and team to implement structured programming for the youth to complete assigned community service hours. The Caseworker provides services to youth identified as needing restorative and supportive services. Community Service Learning Caseworkers work in Polk county. The position works Tuesday - Saturday (Saturday hours 8:00 - 12:00). Summer hours are 9:00 - 5:00, and during the school year hours are typically 11:00 - 7:00. Base pay for the position is $19/hour. Orchard Place values diversity, equity and inclusion, and we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. As a valued member of the Orchard Place family you will have the ability to: * Make a significant impact on the lives of the children and families that we serve. * Work with an incredibly supportive and diverse team to provide the best care to our clients. * Receive professional development and training opportunities at no cost to you. Orchard Place values growth and change, and we are here to support you through your own personal career development. * Enjoy a competitive benefits and time off package. * Have your employment at Orchard Place qualify for the Public Service Loan Forgiveness Program (PSLF). The PSLF forgives the remaining balance on your federal Direct Loans after you make 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying public service employer (such as Orchard Place). What you will do: * Work with nonprofit agencies and private residents to organize community worksites. * Provide support and assistance in the areas of behavior management, crisis intervention/prevention and provision of additional services to youth and their families. * Maintain knowledge of community resources pertinent to youth's successful completion of community service hours. * Maintain regular contact with referral source, family and all other relevant parties Sound like a good fit? A few requirements include: * Bachelor's degree in human service related field. * Minimum of one year experience working with children and youth. * Ability to communicate effectively verbally and/or in writing and knowledge of and the ability to implement current theoretical approaches to counseling. * Valid driver's license and driving record that meets agency guidelines. Criminal, abuse registry and motor vehicle record checks completed as required by Orchard Place's licensing and accreditation standards.
    $19 hourly 1d ago

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