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What is a service coordinator and how to become one

Updated January 8, 2025
4 min read
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A service coordinator helps individuals and families access social services and support programs. They work with various organizations, including government agencies, non-profits, and healthcare providers, to ensure that people receive the services they need. Service coordinators develop and monitor care plans and connect clients with appropriate resources. They often work with vulnerable populations such as the elderly, disabled, or low-income individuals and their goal is to improve quality of life by providing access to essential resources.

ScoreService CoordinatorUS Average
Salary
3.2

Avg. Salary $40,792

Avg. Salary $59,228

Stability Level
8.9

Growth Rate 12%

Growth Rate 0.3%

Diversity
10.0
Race

American Indian and Alaska Native 1.61%

Asian 6.71%

Black or African American 11.04%

Hispanic or Latino 20.95%

Unknown 4.66%

White 55.02%

Gender

female 71.54%

male 28.46%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Stress Level
8.9

Stress level is very high

7.1 - high

Complexity Level
8.1

Complexity Level is challenging

7 - challenging

Work Life Balance
6.2

Work Life balance is fair

6.4 - fair

What are the pros and cons of being a Service Coordinator?

Pros

  • Opportunity for career advancement

  • Competitive salary and benefits

  • Chance to develop strong communication and problem-solving skills

  • Ability to make a positive impact on the community

  • Opportunity to help people in need

Cons

  • Dealing with difficult or upset clients can be challenging

  • High level of responsibility and accountability for client satisfaction

  • Heavy paperwork and administrative duties

  • Limited resources can make it difficult to provide the best service

  • Can encounter bureaucratic red tape when trying to get things done.

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Service Coordinator career paths

Key steps to become a service coordinator

  1. Explore service coordinator education requirements

    Most common service coordinator degrees

    Bachelor's

    59.9 %

    Associate

    15.5 %

    Master's

    12.5 %
  2. Start to develop specific service coordinator skills

    SkillsPercentages
    Customer Service18.79%
    Social Work14.45%
    Patients7.14%
    Social Services4.77%
    Service Coordination3.43%
  3. Complete relevant service coordinator training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New service coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service coordinator based on U.S. Bureau of Labor Statistics data and data from real service coordinator resumes.
  4. Research service coordinator duties and responsibilities

    • Manage social media communication including Facebook, Pinterest, and blog.
    • Manage a pilot program providing diversion services to clients refer by DCF.
    • Manage the MSW staff and coordinate all social service and select patient service activities.
    • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  5. Prepare your service coordinator resume

    When your background is strong enough, you can start writing your service coordinator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Service Coordinator Resume templates

    Build a professional Service Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Service Coordinator resume.
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  6. Apply for service coordinator jobs

    Now it's time to start searching for a service coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Service Coordinator Job

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Average service coordinator salary

The average Service Coordinator salary in the United States is $40,792 per year or $20 per hour. Service coordinator salaries range between $29,000 and $56,000 per year.

Average Service Coordinator Salary
$40,792 Yearly
$19.61 hourly

What Am I Worth?

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How do service coordinators rate their job?

-/5

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1 Star

Service Coordinator reviews

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A zippia user wrote a review on Aug 2023
Pros

Fulfilling, has a flexible schedule, and very team-oriented environment.

Cons

It can be stressful, with a heavy workload. Talking to patients who are in crisis or who are displeased with services can be emotionally draining.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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