Service coordinators work in a number of different areas. Whether it is retail, marketing, or real estate, their job is to manage the work of customer care teams. Essentially, it is up to them to make or break a company's good reputation.
As a successful service coordinator, know what your company wants, and you know how to communicate it. Frustrated clients cannot get to you. You are organized, creative, and analytical. You are a team player and yet independent. You multitask and all the while you stay friendly and professional. You are the whole package, you are a leader.
This is a handsomely paid position averaging around $40,000 a year, but at its zenith, it can even reach $100,000 a year, if you become an expert in the field and land a job at the most high-profile companies.
There is more than meets the eye when it comes to being a service coordinator. For example, did you know that they make an average of $19.55 an hour? That's $40,656 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
There are certain skills that many service coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.
When it comes to the most important skills required to be a service coordinator, we found that a lot of resumes listed 17.0% of service coordinators included customer service, while 7.8% of resumes included communication, and 7.4% of resumes included health care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service coordinator job title. But what industry to start with? Most service coordinators actually find jobs in the health care and non profits industries.
If you're interested in becoming a service coordinator, one of the first things to consider is how much education you need. We've determined that 42.8% of service coordinators have a bachelor's degree. In terms of higher education levels, we found that 23.2% of service coordinators have master's degrees. Even though most service coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service coordinator. When we researched the most common majors for a service coordinator, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service coordinator resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a service coordinator. In fact, many service coordinator jobs require experience in a role such as administrative assistant. Meanwhile, many service coordinators also have previous career experience in roles such as customer service representative or internship.