Service coordinators work in a number of different areas. Whether it is retail, marketing, or real estate, their job is to manage the work of customer care teams. Essentially, it is up to them to make or break a company's good reputation.
As a successful service coordinator, know what your company wants, and you know how to communicate it. Frustrated clients cannot get to you. You are organized, creative, and analytical. You are a team player and yet independent. You multitask and all the while you stay friendly and professional. You are the whole package, you are a leader.
This is a handsomely paid position averaging around $40,000 a year, but at its zenith, it can even reach $100,000 a year, if you become an expert in the field and land a job at the most high-profile companies.
Service Coordinator Overview
Service Coordinator Careers
There is more than meets the eye when it comes to being a service coordinator. For example, did you know that they make an average of $19.55 an hour? That's $40,656 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
What Does a Service Coordinator Do
There are certain skills that many service coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.
When it comes to the most important skills required to be a service coordinator, we found that a lot of resumes listed 17.0% of service coordinators included customer service, while 7.8% of resumes included communication, and 7.4% of resumes included health care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service coordinator job title. But what industry to start with? Most service coordinators actually find jobs in the health care and non profits industries.
How To Become a Service Coordinator
If you're interested in becoming a service coordinator, one of the first things to consider is how much education you need. We've determined that 42.8% of service coordinators have a bachelor's degree. In terms of higher education levels, we found that 23.2% of service coordinators have master's degrees. Even though most service coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service coordinator. When we researched the most common majors for a service coordinator, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service coordinator resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a service coordinator. In fact, many service coordinator jobs require experience in a role such as administrative assistant. Meanwhile, many service coordinators also have previous career experience in roles such as customer service representative or internship.
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Service Coordinator Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a service coordinator can determine their career goals through the career progression. For example, they could start out with a role such as coordinator, progress to a title such as team leader and then eventually end up with the title business office manager.
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Tell us your goals and we'll match you with the rights job to get there.
Average Salary for a Service Coordinator
Best Paying Cities
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
Bug Man Exterminating Secretary/Service Coordinator Secretary/Service Coordinator | Bug Man Exterminating Bug Man Exterminating | 01/31/2021 01/31/2021 | $35,00001/31/2021 $35,000 |
ARS Rescue Rooter Service Coordinator-Hvac Service Coordinator-Hvac | ARS Rescue Rooter ARS Rescue Rooter | 01/29/2021 01/29/2021 | $33,39201/29/2021 $33,392 |
Ultimate Staffing Services Dispatcher/Service Coordinator (20 Dispatcher/Service Coordinator (20 | Ultimate Staffing Services Ultimate Staffing Services | 01/29/2021 01/29/2021 | $45,91401/29/2021 $45,914 |
Avispa Unit Service Coordinator (L) Unit Service Coordinator (L) | Avispa Avispa | 01/29/2021 01/29/2021 | $52,17501/29/2021 $52,175 |
Austin Allen Company, LLC 7323 Planner and Service Coordinator/New Engineering Grads Planner and Service Coordinator/New Engineering Grads | Austin Allen Company, LLC 7323 Austin Allen Company, LLC 7323 | 01/29/2021 01/29/2021 | $55,00001/29/2021 $55,000 |
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Service Coordinator Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Coordinator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write a Service Coordinator Resume
At Zippia, we went through countless Service Coordinator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationTop Colleges for Service Coordinators
1. SUNY at Binghamton
Vestal, NY • Public
2. Northwestern University
Evanston, IL • Private
3. California State University - Dominguez Hills
Carson, CA • Public
4. Howard University
Washington, DC • Private
5. University of Southern California
Los Angeles, CA • Private
6. University of Pennsylvania
Philadelphia, PA • Private
7. California State University - Bakersfield
Bakersfield, CA • Public
8. California State University - Long Beach
Long Beach, CA • Public
9. University of Michigan - Ann Arbor
Ann Arbor, MI • Public
10. San Diego State University
San Diego, CA • Public
Top Skills For a Service Coordinator
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.0% of service coordinators listed customer service on their resume, but soft skills such as compassion and time-management skills are important as well.
- Customer Service, 17.0%
- Communication, 7.8%
- Health Care, 7.4%
- Social Workers, 4.4%
- Emergency, 4.0%
- Other Skills, 59.4% See All Service Coordinator Skills
Best States For a Service Coordinator
Some places are better than others when it comes to starting a career as a service coordinator. The best states for people in this position are California, New Jersey, Connecticut, and New York. Service coordinators make the most in California with an average salary of $54,286. Whereas in New Jersey and Connecticut, they would average $49,039 and $46,585, respectively. While service coordinators would only make an average of $45,696 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. District of Columbia
$55,844
Avg. Salary
2. Connecticut
$46,585
Avg. Salary
3. North Dakota
$41,750
Avg. Salary
How Do Service Coordinator Rate Their Jobs?
Top Service Coordinator Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ service coordinators and discovered their number of service coordinator opportunities and average salary. Through our research, we concluded that Meijer was the best, especially with an average salary of $37,754. Discount Tire follows up with an average salary of $66,339, and then comes Ulta Beauty with an average of $63,342. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a service coordinator. The employers include Latham & Watkins, Walgreens, and Anthem