Service coordinators work in a number of different areas. Whether it is retail, marketing, or real estate, their job is to manage the work of customer care teams. Essentially, it is up to them to make or break a company's good reputation.
As a successful service coordinator, know what your company wants, and you know how to communicate it. Frustrated clients cannot get to you. You are organized, creative, and analytical. You are a team player and yet independent. You multitask and all the while you stay friendly and professional. You are the whole package, you are a leader.
This is a handsomely paid position averaging around $40,000 a year, but at its zenith, it can even reach $100,000 a year, if you become an expert in the field and land a job at the most high-profile companies.
How to Become a Service Coordinator
What is a Service Coordinator
There is more than meets the eye when it comes to being a Service Coordinator. For example, did you know that they make an average of $18.66 an hour? That's $38,822 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
What Does a Service Coordinator Do
There are certain skills that many Service Coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Compassion, Time-management skills and Communication skills.
How To Become a Service Coordinator
If you're interested in becoming a Service Coordinator, one of the first things to consider is how much education you need. We've determined that 59.9% of Service Coordinators have a bachelor's degree. In terms of higher education levels, we found that 12.5% of Service Coordinators have master's degrees. Even though most Service Coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Service Coordinator. When we researched the most common majors for a Service Coordinator, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Service Coordinator resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Service Coordinator. In fact, many Service Coordinator jobs require experience in a role such as Administrative Assistant. Meanwhile, many Service Coordinators also have previous career experience in roles such as Customer Service Representative or Internship.
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And if you’re looking for a job, here are the five top employers hiring now:
Service Coordinator Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a Service Coordinator can determine their career goals through the career progression. For example, they could start out with a role such as Coordinator, progress to a title such as Team Leader and then eventually end up with the title Business Office Manager.
Service Coordinator Jobs You Might Like
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Average Salary for a Service Coordinator
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12 Service Coordinator Resume Examples
Build a professional service coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your service coordinator resume.
Karen Sullivan Service Coordinator |
Betty Fisher Service Coordinator Experience Service Coordinator2020 - Present Alternative Care Systems•Kalamazoo, MI
Family Service Aide2010 - 2020 Meijer•Kalamazoo, MI
Foster Care Worker2008 - 2009 Camelot Community Care•Tampa, FL
Skills Post-Placement SupervisionCommunity AgenciesSocial WorkersCPRPersonal CareHealth CareIndividual Service PlansTreatment PlansEducational ProgramsIntellectual Disabilities Education Master's Degree Psychology2009 - 2010 University of South Florida•Tampa, FL Bachelor's Degree Psychology2005 - 2008 University of South Florida•Tampa, FL |
Learn How To Write a Service Coordinator Resume
At Zippia, we went through countless Service Coordinator resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Service Coordinator Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Choose From 10+ Customizable Service Coordinator Resume templates
Zippia allows you to choose from different easy-to-use Service Coordinator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Coordinator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Find the best Service Coordinator job for you
Service Coordinator Jobs You Might Like
- High Paying Service Coordinator Jobs - $53K and Up
- Work From Home Service Coordinator Jobs
- Entry Level Service Coordinator Jobs
- Part Time Service Coordinator Jobs
- Actively Hiring
- No Degree Service Coordinator Jobs
Top Colleges for Service Coordinators
1. SUNY at Binghamton
Vestal, NY • Private
2. Northwestern University
Evanston, IL • Private
3. California State University - Dominguez Hills
Carson, CA • Private
4. Howard University
Washington, DC • Private
5. University of Southern California
Los Angeles, CA • Private
6. University of Pennsylvania
Philadelphia, PA • Private
7. California State University - Bakersfield
Bakersfield, CA • Private
8. California State University - Long Beach
Long Beach, CA • Private
9. University of Michigan - Ann Arbor
Ann Arbor, MI • Private
10. San Diego State University
San Diego, CA • Private
Find the best Service Coordinator job for you
Service Coordinator Jobs You Might Like
- High Paying Service Coordinator Jobs - $53K and Up
- Work From Home Service Coordinator Jobs
- Entry Level Service Coordinator Jobs
- Part Time Service Coordinator Jobs
- Actively Hiring
- No Degree Service Coordinator Jobs
Online Courses For Service Coordinator That You May Like
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Top Skills For a Service Coordinator
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.0% of Service Coordinators listed Customer Service on their resume, but soft skills such as Compassion and Time-management skills are important as well.
Best States For a Service Coordinator
Some places are better than others when it comes to starting a career as a Service Coordinator. The best states for people in this position are Connecticut, Maine, New Jersey, and New York. Service Coordinators make the most in Connecticut with an average salary of $54,607. Whereas in Maine and New Jersey, they would average $52,668 and $52,445, respectively. While Service Coordinators would only make an average of $51,041 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. District of Columbia
$66,454
Avg. Salary
2. Connecticut
$54,607
Avg. Salary
3. Massachusetts
$49,051
Avg. Salary
How Do Service Coordinator Rate Their Jobs?
Top Service Coordinator Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Service Coordinators and discovered their number of Service Coordinator opportunities and average salary. Through our research, we concluded that Meijer was the best, especially with an average salary of $31,964. Ulta Beauty follows up with an average salary of $37,695, and then comes Discount Tire with an average of $36,580. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Service Coordinator. The employers include Autodesk, Tech Data, and Stanley Black & Decker
Becoming a Service Coordinator FAQs
How long does it take to become a Service Coordinator?
It takes 5 years of professional experience to become a service coordinator. That is the time it takes to learn specific service coordinator skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 8 to 10 years years to become a service coordinator.
Do you need a degree to be a coordinator?
No, you do not need a degree to be a coordinator. However, it would be beneficial to obtain one. Most coordinators do have a degree. Those without a degree will need three to five years of work experience to be considered for a coordinator role.
There are no formal education requirements to become a program coordinator, but many employers prefer candidates with an associate or bachelor's degree in a related field.
Alternatively, landing an internship or an entry-level position with an organization in the industry you wish to work in is a great way to get your foot in the door. Through hands-on experience, a future coordinator can learn how to create and coordinate programs that are essential to the organization. Once you have some experience under your belt, it's time to network with human resources departments in the industry and seek program coordinator positions.
What does a service coordinator do?
A service coordinator does several operations for their company. As a service coordinator, you will work with clients to provide quality service and ensure clients get the services they need.
This position demands heavy customer service, as the service coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible.
A service coordinator also is expected to coordinate several operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors.
Responsibilities of a Service Coordinator:
Answering incoming phone calls
Placing return phone calls
Handling email correspondence
Scheduling appointments with clients
What is the role of a coordinator?
The role of a coordinator is overseeing the successful completion of projects and events.
Common Coordinator Roles:
Perform specialized tasks
Managing a team of staff members
Establishing relationships with vendor and freelance professionals
Work closely with the manager to prepare comprehensive action plans including resources, time frame, and budgets for projects
Scheduling
Risk management
Administrative duties
Maintaining project documentation
Handling financial queries
Other Coordinator Responsibilities:
Movement of equipment, supplies, furniture, and other large objects
Identify suppliers
Work as a team
Ensure everyone is aware of the project
Keep in constant communication with the shipper or receiver, site manager, and equipment supplier