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12 Service Coordinator Resume Examples

Five Key Resume Tips For Writing A Service Coordinator Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Service Coordinator Resume templates

Zippia allows you to choose from different easy-to-use Service Coordinator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Coordinator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Service Coordinator Resume

What Should Be Included In A Service Coordinator Resume


1. Add Contact Information To Your Service Coordinator Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Service Coordinator Resume Contact Information Example #1
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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Our resume builder tool will walk you through the process of creating a stand-out Service Coordinator resume.

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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Service Coordinator Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Service Coordinator Resume Relevant Education Example #2
High School Diploma 2014 - 2016

3. Next, Create A Service Coordinator Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Service Coordinator Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Communication Skills

    Communication is the ability to express one's ideas and thoughts to other people using expressions, words, or actions. Communication is to receive or send any kind of information. People need to be able to communicate and convey their message to the customers to run a successful business.

  • Health Care Skills

    Healthcare means an organized service provided to people when they are diagnosed with a medical illness or suffer an injury. Basic health care would ensure to improve the health of the patient. Health care is provided by designated and certified specialists who can be doctors, registered nurses, therapists, etc. The healthcare of the people is the responsibility of the state as they set up hospitals and clinics for the public and arrange certified professionals in them for the health care of the people.

  • Social Workers Skills

    A social worker is a person that helps people in improving their everyday life, provide them with basic life necessities, and help them cope with life stresses and troubles. Social workers can work in various fields such as mental health clinics, schools, old age homes, hospitals, or lead a private practice. They assess the needs and necessities of their clients to develop plans that would improve their clients' well-being. Social workers can help people adjust to changes and challenges in their life like unemployment, lack of children, house facilities, divorce, and illness. They can help out in disaster management as well such as earthquakes, floods, and tornadoes.

  • Emergency Skills

    An emergency is a situation or condition that poses a great risk to the health, wealth, or property of someone. An emergency can be affecting the health of a person, like a heart attack, or it may even be a natural disaster, e.g. an earthquake. Emergencies can take place at home or at workplaces and they need immediate intervention to prevent the danger.

  • Mental Health Skills

    Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

  • Service Coordination Skills

    Service coordination refers to the activities carried out by service coordinators that assist or support families to have better service and assure the rights and procedural safeguards and services authorized under the state. Service coordination is also an advocacy agency that focuses on developmental disabilities to help them have a comfortable life and achieve their goals. They are usually funded by state or organizations to provide some support and comfort to people with disabilities or the underprivileged.

Top Skills for a Service Coordinator
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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Our resume builder tool will walk you through the process of creating a stand-out Service Coordinator resume.

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4. List Your Service Coordinator Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Work History Example # 1
Service Coordinator
Avi Resort & Casino
  • Ensured that waiver services coordination participants meet MSC eligibility requirements.
  • Managed quality communication, customer support and product representation for each client.
  • Counseled clients on an individual, family or group basis.
  • Addressed collection account inquiries and resolved complaints via phone and online client communications.
  • Assisted Event Managers with communications between client and hotel staff.

Work History Example # 2
Community Service Coordinator
Home Instead Senior Care
  • Provided timely documentation, clear communication with members of multidisciplinary treatment teams.
  • Served as vital member of marketing communications creative team, partnering with departments to conceive and coordinate various employee invoices.
  • Escalated concerns to appropriate departments.
  • Scheduled healthcare staff to meet client's needs.
  • Maintained a caseload of 20+ consumers, visiting each individual one or more times per month and documenting each individual case.

Work History Example # 3
Practicum Student
Memorial Healthcare System
  • Provided general administrative support including maintaining client files and communication with clients and court staff.
  • Evaluated 3 students and provided comprehensive IEP reports.
  • Created a comprehensive report regarding the findings and recommendations for improving the operations of the warehouse from an engineering prospective.
  • Collaborated with other counselors to create camp-wide activities.
  • Drafted legal pleadings in preparation of hearings regarding Medicare and Medicaid benefit denials before an Administrative Law Judge.

Work History Example # 4
Case Aide
World Relief
  • Provided counseling to Haitian detainees, conducted workshops on HIV/AIDS and STD's.
  • Manifested service plans in conjunction with foster families to architect permanency requirements and goals.
  • Maintained communication utilizing website, phone calls, emails, and in person to service men and women.
  • Completed all Necessary paperwork involved with case loads
  • Managed facility's daily operations.


5. Highlight Your Service Coordinator Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your Service Coordinator resume:

  1. Certified Professional - Human Resource (IPMA-CP)
  2. Certified Pharmacy Technician (CPhT)
  3. Certified Medical Interpreter - Spanish (CMI)
  4. Certification in Forensic Social Work (CFSW)
  5. Certified Medical Office Manager (CMOM)
  6. Human Services - Board Certified Practitioner (HS-BCP)
  7. Travel and Tourism Professional (TTP)
  8. Certified Clinical Medical Assistant (NHA)
  9. Medication Aide Certification (MACE)


6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Service Coordinator Resumes FAQs

What is a service coordinator's job description?

A service coordinator's job description is to provide excellent customer service to help clients get what they need. They organize and track timelines to ensure that the customer has reasonable expectations.

What makes a good customer service coordinator?

A good customer service coordinator has excellent communication skills. The service coordinator sits as a liaison between clients and the company and assures a good experience by fully understanding the client's needs and expectations.

What makes a good service coordinator?

A good service coordinator has excellent communication skills. The Service Coordinator sits as a liaison between clients and the company and assures a good experience by fully understanding the client's needs and expectations.

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