We calculated that 17% of Service Coordinators are proficient in Customer Service, Communication, and Health Care. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.
We break down the percentage of Service Coordinators that have these skills listed on their resume here:
Most service coordinators list "customer service," "communication," and "health care" as skills on their resumes. We go into more details on the most important service coordinator responsibilities here: The most important skills for a service coordinator to have in this position are compassion. In this excerpt that we gathered from a service coordinator resume, you'll understand why: "social and human service assistants often work with people who are in stressful and difficult situations" According to resumes we found, compassion can be used by a service coordinator in order to "demonstrated high standards of performance, including teamwork, communication, and compassion. " Another commonly found skill for being able to perform service coordinator duties is the following: time-management skills. According to a service coordinator resume, "social and human service assistants often work with many clients." Check out this example of how service coordinators use time-management skills: "performed hr duties including timesheet submittals, tracking sick and vacation time, and creating and maintaining personnel files. " Communication skills is also an important skill for service coordinators to have. This example of how service coordinators use this skill comes from a service coordinator resume, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "collaborated with coworkers to ensure efficient communication between the red cross and community partners. " A service coordinator responsibilities sometimes require "interpersonal skills." The responsibilities that rely on this skills are shown by this resume excerpt: "social and human service assistants must make their clients feel comfortable discussing sensitive issues" This resume example shows how this skill is used by service coordinators: "used exceptional professionalism, interpersonal and customer service skills to develop strong relationships with all clients. " Another common skill for a service coordinator to be able to utilize is "organizational skills." Social and human service assistants must often complete lots of paperwork and work with many different clients a service coordinator demonstrated the need for this skill by putting this on their resume: "utilize organizational skills for scheduling appointments averaging over 150 per day and everyday activities. " While "problem-solving skills" is listed last on this skills list, don't underestimate its importance to service coordinator responsibilities. The skill is described by this resume snippet, "social and human service assistants help clients find solutions to their problems" Here is an example of how this skill is used, "demonstrated exceptional customer service skills managed appointment scheduling, and client/patient processing, billing, account resolution, and daily reconciliation reports"
See the full list of service coordinator skills.
We've found that 59.9% of service coordinators have earned a bachelor's degree. Furthermore, 12.5% earned their master's degrees before becoming a service coordinator. While it's true that most service coordinators have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven service coordinators did not spend the extra money to attend college.
Those service coordinators who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for service coordinators include social work degrees or criminal justice degrees.
When you're ready to become a service coordinator, you might wonder which companies hire service coordinators. According to our research through service coordinator resumes, service coordinators are mostly hired by Ulta Beauty, Anthem, and Sunrise Senior Living Management. Now is a good time to apply as Ulta Beauty has 132 service coordinators job openings, and there are 70 at Anthem and 37 at Sunrise Senior Living Management.
But if you're interested in companies where you might earn a high salary, service coordinators tend to earn the biggest salaries at Halliburton, Siemens, and Dresser. Take Halliburton for example. The median service coordinator salary is $89,443. At Siemens, service coordinators earn an average of $86,805, while the average at Dresser is $85,485. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on service coordinator salaries across the United States.
The industries that service coordinators fulfill the most roles in are the health care and non profits industries. But the highest service coordinator annual salary is in the manufacturing industry, averaging $65,618. In the health care industry they make $51,714 and average about $50,754 in the technology industry. In conclusion, service coordinators who work in the manufacturing industry earn a 48.9% higher salary than service coordinators in the retail industry.