Most service coordinators list "customer service," "social work," and "patients" as skills on their resumes. We go into more details on the most important service coordinator responsibilities here: The most important skills for a service coordinator to have in this position are compassion. In this excerpt that we gathered from a service coordinator resume, you'll understand why: "social and human service assistants often work with people who are in stressful and difficult situations" According to resumes we found, compassion can be used by a service coordinator in order to "provided patients and families with compassion and empathy during medical crisis. " Another commonly found skill for being able to perform service coordinator duties is the following: time-management skills. According to a service coordinator resume, "social and human service assistants often work with many clients." Check out this example of how service coordinators use time-management skills: "performed hr duties including timesheet submittals, tracking sick and vacation time, and creating and maintaining personnel files. " Communication skills is also an important skill for service coordinators to have. This example of how service coordinators use this skill comes from a service coordinator resume, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "maintained organizational communications and guest relations, data entry and management of confidential information. " A service coordinator responsibilities sometimes require "interpersonal skills." The responsibilities that rely on this skills are shown by this resume excerpt: "social and human service assistants must make their clients feel comfortable discussing sensitive issues" This resume example shows how this skill is used by service coordinators: "used exceptional professionalism, interpersonal and customer service skills to develop strong relationships with all clients. " Another common skill for a service coordinator to be able to utilize is "organizational skills." Social and human service assistants must often complete lots of paperwork and work with many different clients a service coordinator demonstrated the need for this skill by putting this on their resume: "performed hr functions including calling in prospective employees for interviews, updating employee handbook, and reorganizing the organizational chart. " While "problem-solving skills" is listed last on this skills list, don't underestimate its importance to service coordinator responsibilities. The skill is described by this resume snippet, "social and human service assistants help clients find solutions to their problems" Here is an example of how this skill is used, "resolved all held invoices, assigned ap issue escalations, and rejected invoices from data entry department in peoplesoft/oracle. "
See the full list of service coordinator skills.
We've found that 59.9% of service coordinators have earned a bachelor's degree. Furthermore, 12.5% earned their master's degrees before becoming a service coordinator. While it's true that most service coordinators have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven service coordinators did not spend the extra money to attend college.
Those service coordinators who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for service coordinators include social work degrees or criminal justice degrees.
When you're ready to become a service coordinator, you might wonder which companies hire service coordinators. According to our research through service coordinator resumes, service coordinators are mostly hired by Ulta Beauty, Deloitte, and Anthem. Now is a good time to apply as Ulta Beauty has 148 service coordinators job openings, and there are 108 at Deloitte and 81 at Anthem.
But if you're interested in companies where you might earn a high salary, service coordinators tend to earn the biggest salaries at Mt. San Antonio College, Softpath System, and University of Houston-Clear Lake. Take Mt. San Antonio College for example. The median service coordinator salary is $63,531. At Softpath System, service coordinators earn an average of $61,356, while the average at University of Houston-Clear Lake is $61,139. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on service coordinator salaries across the United States.
We also looked into companies who hire service coordinators from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include PHMC, Ulta Beauty, and American Red Cross.
The industries that service coordinators fulfill the most roles in are the health care and non profits industries. But the highest service coordinator annual salary is in the government industry, averaging $43,853. In the technology industry they make $43,434 and average about $43,210 in the finance industry. In conclusion, service coordinators who work in the government industry earn a 50.4% higher salary than service coordinators in the retail industry.