Livestock and Rodeo Coordinator
Service Coordinator Job In Kansas City, MO
The American Royal is a not-for-profit organization with one simple purpose: to champion food and agriculture. The organization coordinates events and programs, including nationally competitive livestock shows, the world's largest barbecue competition, regional and national equine shows, youth and professional rodeos, and elementary and secondary education outreach. All gatherings further the vision of a world where food and agriculture are celebrated, and all generations are committed to its future.
Position Summary
The American Royal is looking for a Livestock and Rodeo Coordinator that is responsible for developing the planning and execution of the American Royal Livestock Show, Youth Rodeo and ProRodeo including overseeing all entry processes, managing multiple databases, operational procedures, event schedules, managing volunteers, testing procedures, Premium Book development and execution, and budgeting.Additionally, the position will oversee seasonal staff and interns and will facilitate additional events on the American Royal calendar.
Essential Functions
Review, edit and execute agreements, contracts and bids (as applicable) with show officials, judges, exhibitors, breed associations, specialty acts, stock contractors, and vendors, and partners
Develop, submit and oversee event budget; approve expenditures, make purchases
Develop and continuously update event plans and manifests for facility and grounds
Assist in the creation, direction, and implementation of marketing strategies, fundraising opportunities, and related projects designed to promote the events
Schedule, manage, and assist in facilitating the Committee and Sub-Committee Meetings to formulate strategic plans, determine policy, and evaluate progress of set goals critical to success
Support Committee Chairs to implement ideas, concepts and changes that are discussed in committee meetings
Outline content and deadlines for social media, website and advertising schedules
Work in partnership with the Volunteer Coordinator to recruit, organize and cultivate relationships with the volunteers required to ensure the success of the events
Required Qualifications
Bachelor's degree in animal science, business administration, agriculture, or a related field
3+ years of experience in event planning, livestock show and rodeo experience
Experience in directly managing a team and volunteers
Demonstrated experience managing financial budgets
Ability to work nights and weekends to support events
EEOC Statement
The American Royal is an -equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law.
Bid Coordinator
Service Coordinator Job 19 miles from Kansas City
Excelligence Learning Corporation is seeking a highly motivated and detail-oriented Bid Coordinator to join our team in our Shelton, CT office. This is a dynamic and collaborative role ideal for someone passionate about managing proposals and government contracts in the K-12 education space. If you thrive in a fast-paced environment and enjoy working cross-functionally to drive success, we'd love to hear from you.
What You'll Do:
As a Bid Coordinator, you will be responsible for researching and evaluating RFPs, creating proposal responses, and tracking bid results. The position requires collaboration with other departments such as Sales, Marketing, and Legal to ensure legal and certification compliance for contract submissions
.
Key Responsibilities:
Collaborate with various internal teams, including sales, marketing, and project management, to gather information and insights for bid proposals.
Develop and maintain a comprehensive database of proposal content, including boilerplate language, case studies, and other relevant materials.
Research and evaluate RFPs, create proposal responses and track bid results.
Lead and coordinate kick-off meetings with cross-functional teams to define scope, timelines, and responsibilities.
Write, edit, and proofread proposal sections for clarity, compliance, and brand consistency.
Work closely with subject matter experts to gather technical information and incorporate into the bid proposal.
Manage the proposal development process, including scheduling reviews, obtaining approvals, and ensuring deadlines are met.
Collaborate with graphic designers and other team members to create visually appealing and professional proposal documents.
Conduct quality assurance checks to ensure accuracy, completeness, and adherence to formatting and branding standards.
Stay informed about industry trends, best practices, and changes in bidding processes to enhance the organization's competitiveness.
Maintain open communication with clients and stakeholders to address questions, provide clarifications, and gather additional information as needed.
Coordinate and participate in debrief sessions following the submission of bids to gather feedback and insights for continuous improvement.
Keep track of key performance indicators (KPIs) related to bid proposals, such as win rates and success metrics.
Support the development and maintenance of a centralized repository for proposal-related documents, templates, and best practices.
Provide training and guidance to team members on bid proposal processes and best practices.
Foster a collaborative and positive working environment within the bid proposal team.
Stay updated on industry standards and compliance requirements to ensure bid proposals meet all necessary regulations.
Assist in the development and implementation of strategies to improve the organization's overall bid proposal process.
What You'll Bring:
3+ years of experience in K-12 education contract management or a related field.
Proven track record of coordinating successful bids and proposals, preferably in a similar industry.
Excellent editing and proofreading skills to ensure accuracy and consistency in bid documents.
Excellent communication and interpersonal skills.
Ability to prioritize tasks effectively and meet tight deadlines.
Strong analytical skills to understand bid requirements, assess risks, and identify opportunities for improvement.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
Ability to collaborate effectively with other departments and external stakeholders.
Strong problem-solving skills and ability to work under tight deadlines.
A commitment to stay updated on industry's best practices, bid management trends, and relevant regulations through continuous learning and professional development activities.
Why You'll Love Working Here:
Competitive compensation package.
Comprehensive benefits including health, dental, vision, and 401(k).
Opportunities for professional growth and development.
A collaborative, mission-driven culture dedicated to making a difference in education.
Ready to Apply?
If you're excited about this opportunity, we'd love to hear from you!
Please submit your resume AND a brief cover letter detailing your qualifications and interest in the role.
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
Veteran Service Coordinator
Service Coordinator Job In Kansas City, MO
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Human Resources
Grade: 230
Salary: $58,509/year
Job Duties:
Represent veterans and their families before Federal Law judges at the United States Department of Veterans Department of Veterans Affairs (USDVA) Board of Veterans Appeals and informal conferences with the USDVA Veteran Benefits administration Decision Review Officers.
responsible for assisting veterans, their dependents, and survivors in understanding and obtaining the benefits and services they are entitled to from the Department of Veterans Affairs and other agencies.
Provides comprehensive support, including the preparation, submission, and follow-up of benefit claims.
Minimum Qualifications:
A minimum of two years of experience in a local, state or federal government Veterans' program consulting with veterans providing technical assistance, representation, and advocacy, developing and/or presenting cases before an administrative hearing or preparing written administrative decisions; and a Bachelor's degree in health or social sciences, Business Administration, Education or a related field
Or at least five years of experience in a local, state, or federal government Veteran's program consulting with veterans providing technical assistance.
Pass a written exam administered by the Department of Veterans Affairs (VA) within two years of the hire date to become an Accredited Claims Agent. The exam covers topics related to veterans' benefits, laws and regulations.
Must possess and maintain a valid driver's license throughout the duration of employment.
Must submit to and pass a background check and drug screen
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Equipment Service Coordinator
Service Coordinator Job In Kansas City, KS
Equipment Service Coordinator Hillyard, Inc. is currently taking applications for Equipment Service Coordinator for our Service team in Kansas City Missouri. Do you have experience dealing with service calls? Can you be described as organized? Do you enjoy problem solving? If you answered “Yes” then the Hillyard Service Team has the Career Opportunity for you. Essential Functions And Responsibilities:
Entering Customer Service Calls in the Company System for Dispatch & Communicate with Service Technicians
Monitor Repair Status for Machine Completion.
Monitor Open Service Orders.
Review and Assist Technicians with Service Repair Estimates
Communicate Directly with the Customer & Service Team Leadership regarding Customer Repairs.
Assist in scheduling of Programmed Maintenance Agreements
Qualifications Include:
Experience in an interactive customer service environment is a plus.
Ability to interact professionally with technicians and service team associates.
Dispatching and direct customer interfacing as well as experience in a parts ordering environment
Ability to handle multiple tasks productively while maintaining attention to detail.
Strong follow-up and problem-solving skills.
Excellent verbal communication and listening skills.
Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area. What's in it for You:
Monday-Friday day shift schedule
Competitive salary and bonus program
Paid holidays
Paid time off programs
Industry leading 401(K) and profit-sharing program
Excellent medical, vision, dental
Getting Started
At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you're eager to embark on a fulfilling career with a thriving, stable company, don't hesitate - seize this opportunity and apply today! Your journey to greatness begins here! Click here to view a full position description Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
HVAC Installation Services Coordinator
Service Coordinator Job 13 miles from Kansas City
Royal Durham Supply, a Style Crest company, has been a leading distributor of high-quality products for the manufactured housing industry since 1964. With over 50 years of dedication to excellence, we are committed to delivering exceptional products and service to the mobile home sector. At Royal Durham Supply, our focus is simple: ensuring customer satisfaction by prioritizing our customers in everything we do.We are looking for an HVAC Installation Services Coordinator who will oversee and manage the scheduling, coordination, and execution of HVAC installations. You will work closely with customers, installation technicians, and internal teams to ensure timely and successful completion of projects while maintaining the highest standards of customer satisfaction. Direct Supervision : HVAC Helpers, Installers, and Service Technicians
Responsibilities
Oversees the installed sales program for a particular location(s) to ensure 100% customer satisfaction for both external and internal customers. Responsible for the efficiency, productivity, cost effectiveness, quality and safety of the team and work performed.
Responsible for the timely and accurate processing of installation work, service work, order entry, and billing functions. Schedules, assigns, and adjusts the team's work based on the increasing workload and call volume during the peak season to ensure customer satisfaction.
Ensures our service and installation operation meets or exceeds our customer expectations. Calls for inspections and ensures all jobs pass.
Leads a team of associates by setting expectations, providing workflow direction, improving performance and productivity, resolving conflicts and issues, communicating goals and objectives, and ensuring a safe work environment.
Responsible for ensuring that all equipment is installed in accordance with Style Crest's procedures. Audits randomly selected installations on a continuous basis to ensure quality of work of our installation crews and our sub-contractors.
Ensures understanding of and compliance with the installed services policies and procedures, government codes and regulations, safety and housekeeping established by the company. Ensures technicians complete paperwork correctly and thoroughly before submitting them to billing.
Obtains all business licensing, permits and COI's for all cities, counties and states we install within.
Responsible for safeguarding the facility(s), vehicles, inventory, and equipment. Ensures all equipment and inventory is properly stored, well-maintained, and in good working condition. Immediately investigates security issues such as burglaries, theft, vandalism or missing inventory and reports findings to management.
Oversees the inventory control process for all HVAC products and materials both in the facility and the installation vehicles. Works with purchasing to ensure proper inventory levels of HVAC equipment.
Pulls equipment for HVAC Techs to ensure proper inventory levels of HVAC Equipment.
Orders Service supplies for the techs to eliminate trips to Home Depot/Lowes/Locke Supply.
Schedules service on all HVAC vans and trucks.
Assists with cycle counts and physical inventory. Ensures all discrepancies are resolved and communicated.
Assists in establishing action plans for installed services to achieve the budget, customer satisfaction and strategic goals established for the region.
Makes recommendations to improve efficiency, cost effectiveness, and/or customer satisfaction with regards to our installation and service capabilities, staffing, overall customer service, and our sub-contractor services and rates.
Handles all call backs, issues, or warranty related problems, submits and receives all warranty information and claims.
Assigns installer (in-house or sub-contractor) and determines the kit to be used.
Coordinates via phone and email with outside sub-contractor to schedule the job.
Follows up with sub-contractor on status of work.
Listens to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests. Works with Territory and General Managers to resolve customer issues.
Responsible for dealing with immediate associate issues, performance improvement coaching, and resolving time sensitive problems or questions.
Ensures all the necessary paperwork is completed correctly.
Develops and maintains positive relationships with internal and external customers.
Works collaboratively with other departments and sales to resolve problems and achieve the company's growth goals.
Maintains master files of products, pricing, workflow, training, and procedural information for the team's operating procedures.
Provides additional functional support as a member of the team in times of absence, vacation, or business surge.
All other duties as assigned.
Requirements
Previous experience in Air Conditioning and Heating Installation industry; 5 to 7 years of field experience is preferred.
Must have a satisfactory MVR driving history.
Must be proficient using Word, Excel, and Outlook.
Must have experience in inventory management.
Must have proven leadership skills.
Strong communication (verbal and written), organization, interpersonal and team building skills are required.
Must possess strong analytical skills and be adept at strategic thinking.
Demonstrates positive customer service attitude and behavior.
Demonstrates abilities problem solving, decision making, and conflict resolution.
Demonstrated ability to lead in a way that produces quality results.
Ability to travel in the field as needed which may require overnight stays.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Royal Durham Supply, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
Ticket Operations/Service Coordinator
Service Coordinator Job 16 miles from Kansas City
Full-Time. Must be available to work a flexible schedule with a weekend rotation, holidays and varying hours.
(Tickets For Less)
At TFL, we are passionate about creating Memories For Life for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate over 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal's Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Alabama and Omaha, Nebraska.
Reports To: Senior Vice President of Operations/Sr. Manager of Operations/Customer Service
Job Summary
The Ticket Operations/Service Coordinator is an important member of #team TFL, responsible for ensuring an exceptional customer experience and operational excellence. This position involves managing ticket orders, optimizing inventory processes and assisting customers while contributing to company goals in a dynamic, fast-paced environment. The ideal candidate is detail-oriented, self-motivated and passionate about sports and live entertainment.
Responsibilities
Provide best-in-class service to retail and marketplace customers, assisting with ticket access and resolving inquiries through various communication channels
Generate revenue by managing customer sales via email, telephone and in-person interactions
Collaborate with marketplace representatives (e.g., StubHub, Vivid Seats, SeatGeek) to resolve ticket order issues and ensure seamless transactions
Monitor and respond to critical emails to ensure orders are processed accurately and on time
Utilize internal and external technology platforms to process and fulfill orders, sync accounts and manage ticket inventory
Input and manage ticket inventory in the Point-of-Sale system and process from-public ticket purchases, including sales submissions and offers
Communicate active promotions, discounts and offers to customers to drive sales and enhance customer satisfaction
Actively contribute ideas and suggest process improvements to management and peers
Ensure day-to-day business processes and functions run smoothly, meeting department and company objectives
Qualifications
Bachelor's degree in Sports Management or a related field preferred
Previous experience or internships in ticketing, sports or live entertainment strongly preferred
Retail, travel, event or sports industry experience considered a plus
Excellent verbal and written communication skills
Strong organizational skills, attention to detail and the ability to multi-task effectively
Self-motivated and capable of working independently or as part of a team
Thrives under pressure in a fast-paced, dynamic environment
Passion for sports and/or live entertainment
Company Benefits
Competitive salary
Discretionary performance bonuses
401(k) with company match
Unlimited vacation
Medical/Dental/Vision insurance
Long-term and short-term disability
Life insurance
Paid maternity leave
Company Perks
$1,000 employee ticket credit
Employee referral program
Casual dress code
Company outings to local live events, including Suite tickets to Kansas City's premier events
Company kitchen serving complimentary breakfast, lunch, snacks and drinks
Service Coordinator Dispatcher - Greater Milwaukee , Greater Chicago, Kansas City, MO
Service Coordinator Job In Kansas City, MO
What we offer: * Work-life balance * Career advancement opportunities * A great manager and/or team * A compelling work culture * A sense of purpose Calling all Service Coordinator Dispatchers! Premistar is in search of Service Coordinator Dispatchers in the following locations:
Greater Milwaukee Area
Greater Chicago Area
Kansas City, MO
Summary
Under the guidance of the Office Operations manager, located at one of our locations in Milwaukee WI, Wood Dale, IL, Frankfort, IL, Kansas City, MO, the Service Coordinator Dispatcher will lead and direct the daily functions of the dispatch department. You will help with scheduling and dispatching technicians for service, maintenance, or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer to client atmosphere in all interaction with internal and external customers.
Responsibilities
* Serve as the initial point of contact with escalated issues and inform manager.
* Receive customer service calls and schedule or dispatch technicians to appropriate locations.
* Relay work orders, messages, or information to or from technicians or customers.
* Communicate with customers, coworkers, or supervising personnel to address questions, problems, or requests for service.
* Communicate with the customer the status of service call and relay information to technician and service representatives as needed.
* Prepare and schedule daily work and run schedules.
* Receive and document customer purchase orders.
* Track status of any orders and resolve problems.
* Confirm time, check material, and submit for billing once matched to biller.
* Monitor technician locations and utilization to coordinate service and schedules.
* Record and enter records of customer requests, work or services performed.
* Coordinate and determine tools and inventory needed for technician to complete service order.
* Advise technicians and coworkers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards if known.
* Identify best itinerary based on customer and equipment knowledge.
* Manage the unbilled hours report.
* Submit tech hours for payroll processing.
* Assist and train dispatchers.
* Perform administrative activities, which may include returning parts for credit, assisting with labeling incoming equipment or parts for service and construction departments.
* Other duties as assigned.
Required Education/Experience
* High School Diploma (or GED or High School Equivalence Certificate) and 3+ years of dispatching experience.
Physical Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* This position is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary.
Work Environment
This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.
Reasonable Accommodation
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Employee understands the above and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.
Salary & Benefits:
Salary Range: $22 - $30 hourly.
Benefits: Health, vision, dental, 401k, etc.
Home Health Sales and Marketing/Outreach Coordinator
Service Coordinator Job In Kansas City, KS
A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they
want while also meeting all of their needs along the way. Every day our
associates collaborate to guarantee this promise is fulfilled in more than 1,150
communities in 47 states. Our Senior Living Solutions include: Independent
Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care
Retirement, Therapy, Hospice, Home Health, and Personalized Living.
Job Description
We are looking for dynamic seasoned Home Healthcare Sales Professionals with a book of business in: Kansas City, KS. Experience in Medical Sales with either a Home Healthcare, Hospice or Durable Medical Equipment Sales background and a clear understanding of Medicare is essential for this position.
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing
* 2 years of experience in sales or public relations; Home Health sales experience with current book of business required
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
HDF Family College Prep Program Advisor
Service Coordinator Job In Kansas City, KS
Full-time Description
The Greater Kansas City Hispanic Development Fund's (HDF) mission is to improve the quality of life of Latino families in Greater Kansas City by engaging the Latino community in philanthropy to build stronger communities through grantmaking, scholarship support, and college advising. HDF is an affiliate fund of the Greater Kansas City Community Foundation (GKCCF).
Job Summary
Through the HDF Family College Prep Program, the FCPP Advisor will collaborate with the team to increase the number of Kansas City Latino and first-generation college students who enroll in, persist, and graduate from college in as timely and cost-effective manner as possible. Under the direction of the HDF Family College Prep Program Director, the FCPP Advisor will successfully deliver FCPP services at assigned partner high school(s) which includes execution of family college workshops, college campus visits, scholarship/FAFSA workshops, parent meetings, and other college-going milestones that result in college enrollment upon high school graduation.
Essential Functions
Under the direction of the FCPP Director and in partnership with our high school partner staff, provide bilingual, professional college advising services to a caseload of students and their families, helping them successfully navigate the college-going and financial aid processes and ultimately enroll in college upon high school graduation.
Coordinate and execute programmatic outputs, including family college workshops, college campus visits, scholarship/FAFSA workshops, and parent meetings.
Ensure that FCPP outcomes are being achieved, including college applications, FAFSA completion, scholarship applications/awards, and post-secondary decision.
Track program participant data through the year and create mid-year and end-of-year FCPP reports to share internally and externally.
Remain current on college admissions, financial aid, and scholarship updates and best practices.
Manage partner-level HDF Family College Prep Program budgets.
Requirements
Preferred candidates will have a bachelor's degree and experience in college advising, nonprofit education, or higher education, and demonstrated measurable impact in the field.
Possess a passion, strong commitment, and credibility to the Latino community and demonstrate proficiency in bilingual communication skills (English and Spanish).
Detailed oriented and proficient in Microsoft Excel.
Ability to operate in a highly collaborative environment, while working independently and being self-motivated.
Ability to drive, navigate maps/GPS instructions, and possess reliable transportation with a clean driving record and valid driver's license.
The Employee Must Physically Be Able To
Regularly complete tasks at a computer terminal.
Work in a fast-paced environment with frequent interruptions.
Work within an office that has a moderate noise level.
Able to lift and carry up to 25 lbs. to organize office equipment.
Communicate and interpret detailed information.
Premium Services Coordinator
Service Coordinator Job In Kansas City, MO
Job Summary: The Premium Services Coordinator provides support to the Premium & Group Experience team in matters relating but not limited to: suite sales, event recaps, ticket management, special events, preparation of sales materials, assets inventory, communications and reports. The coordinator will also assist with client contact management and various premium & group sales related reports and projects.
Essential Duties:
* Resolve routine and non-routine problems based on knowledge or priorities, policies, procedures, or practices; discreetly handle confidential information.
* Screen telephone calls, emails, and voicemail, taking appropriate action; respond to routine telephone requests by researching information and analyzing the situation to resolve issues.
* Prepare contracts, correspondence, reports, forms, and records or notes. Edit written work as needed to note missing or questionable data.
* Assist with coordination of client servicing during events for Premium & Group Experiences Department.
* Perform online research to grow the pipeline of possible new clients. Create, organize and maintain files.
* Assist with preparation of sales materials.
* Premium activations and recaps, assets inventory and management, assist in generating new premium opportunities, communications and updates.
* Other duties as assigned.
Required Qualifications (Job Knowledge, Skills, and Education):
* A minimum education level of High School Diploma or its equivalency
* Years of related work experience: 2-4 years' previous administrative experience
* Must have good written and verbal skills.
* Ability to consistently prioritize projects, meetings, and fast-changing schedules while remaining productive and professional.
* Proficient in Microsoft Office Suite.
* Ability to occasionally work varying schedules based on the business needs of the company.
* Ability to remain in a stationary position for extended periods of time.
Preferred Qualifications:
* BA/BS Degree
* Previous experience at a sports/marketing company or sports venue preferred.
* Ticketing system experience
* Adobe creative suite
Additional Comments:
ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
************************ for applicants requesting reasonable accommodation.
Premium Services Coordinator
Service Coordinator Job In Kansas City, MO
Job Summary: The Premium Services Coordinator provides support to the Premium & Group Experience team in matters relating but not limited to: suite sales, event recaps, ticket management, special events, preparation of sales materials, assets inventory, communications and reports. The coordinator will also assist with client contact management and various premium & group sales related reports and projects.
Essential Duties:
Resolve routine and non-routine problems based on knowledge or priorities, policies, procedures, or practices; discreetly handle confidential information.
Screen telephone calls, emails, and voicemail, taking appropriate action; respond to routine telephone requests by researching information and analyzing the situation to resolve issues.
Prepare contracts, correspondence, reports, forms, and records or notes. Edit written work as needed to note missing or questionable data.
Assist with coordination of client servicing during events for Premium & Group Experiences Department.
Perform online research to grow the pipeline of possible new clients. Create, organize and maintain files.
Assist with preparation of sales materials.
Premium activations and recaps, assets inventory and management, assist in generating new premium opportunities, communications and updates.
Other duties as assigned.
Required Qualifications (Job Knowledge, Skills, and Education):
A minimum education level of High School Diploma or its equivalency
Years of related work experience: 2-4 years' previous administrative experience
Must have good written and verbal skills.
Ability to consistently prioritize projects, meetings, and fast-changing schedules while remaining productive and professional.
Proficient in Microsoft Office Suite.
Ability to occasionally work varying schedules based on the business needs of the company.
Ability to remain in a stationary position for extended periods of time.
Preferred Qualifications:
BA/BS Degree
Previous experience at a sports/marketing company or sports venue preferred.
Ticketing system experience
Adobe creative suite
Additional Comments:
ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
************************
for applicants requesting reasonable accommodation.
Program Support Coordinator - Center for Advancing Faculty Excellence (CAFE)
Service Coordinator Job In Kansas City, MO
The CAFE Coordinator plays a pivotal role in supporting the Diane Filion Center for Advancing Faculty Excellence (CAFE) at UMKC. This position ensures that CAFE's professional development initiatives, faculty support services, and resource management are executed efficiently and effectively. The CAFE Coordinator works closely with the CAFE Director, Faculty Fellows, and campus partners to promote faculty success through well-organized programming, timely communication, and exceptional operational support.
Duties and responsibilities include, but are not limited to:
* Coordinate logistics for CAFE programming, including workshops, events, and Faculty Learning Communities (FLCs).
* Provide scheduling support for CAFE Faculty Fellows and the CAFE Director, ensuring meetings and programs run smoothly.
* Assist in the planning, promotion, and execution of professional learning opportunities for UMKC faculty.
* Promote CAFE's professional learning opportunities and events through newsletters, social media, and other communication platforms.
* Collaborate with the CAFE team to ensure clear and timely dissemination of information about workshops, conferences, and initiatives.
* Develop proficiency with Canvas to provide first-line support for faculty experiencing technical difficulties.
* Utilize advanced knowledge of Microsoft Office and Zoom to support virtual and hybrid programming.
* Perform standard administrative tasks, such as maintaining records, tracking program participation, and supporting evaluation efforts.
* Assist with accurate record keeping and logging of faculty participation and engagement.
* Curate and manage the CAFE giveaways, including inventory tracking, restocking, and coordinating orders for new items.
* Maintain inventory and proactively order coffee supplies and snacks for the Faculty Commons, ensuring a welcoming space for faculty engagement.
* Obtain and use a university-issued procurement card to purchase meeting supplies, refreshments, and other program-related items, adhering to university purchasing policies and procedures.
Receives instruction, guidance, and direction from the CAFE Director and senior-level roles within the Center for Advancing Faculty Excellence.
May mentor (or supervise as needed) others in completing program/project duties
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
* Experience in event coordination, marketing, or program support within an academic or professional development setting.
* Familiarity with Canvas or other learning management systems.
* Strong organizational, communication, and problem-solving skills.
* Ability to work independently, manage multiple priorities, and maintain attention to detail.
* Basic knowledge of ADA compliance related to event planning, technology platforms, and communication.
* Advanced proficiency with Zoom and the Microsoft Office, including Teams.
* Experience with organizational procurement procedures or willingness to complete training to obtain and manage a procurement card.
Knowledge, Skills, and Abilities needed for this role:
* Proficiency with Microsoft Office Suite, Canvas, and other educational technology platforms.
* Ability to build strong working relationships with faculty, staff, and campus partners.
* Demonstrated initiative and ability to anticipate needs and proactively address them.
* Strong written and verbal communication skills.
Anticipated Hiring Range
$18.50/hr - $28.85/hr commensurate with experience, education, and internal equity.
Application Deadline
Applications will be accepted until this position is filled, for best consideration apply by April 20, 2025.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at ***********************************************
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Office of Equity & Title IX at ************.
Apply for Job
* Careers
* Sign In
* New User
Group Housing Coordinator
Service Coordinator Job In Kansas City, MO
The Group Housing Coordinator plays a critical role in the success of group reservations and guest satisfaction by serving as the primary liaison for group room blocks from pre-arrival through departure. This position is responsible for managing all aspects of group housing, including reservation intake, block management, billing setup, and effective communication across departments. The Group Housing Coordinator will deliver exceptional service to both internal and external clients, ensuring an organized and seamless experience that reflects the standards of our brand.
Requirements
Serve as the main point of contact for group housing, coordinating room reservations and related functions with internal departments, outside group contacts, and affiliates.
Maintain full ownership of group room blocks, including monitoring pickup reports, managing reservation methods, accommodating VIP requests, and handling all billing arrangements in accordance with company policy.
Process all group reservation requests, changes, and cancellations via phone, email, fax, or system input; ensure accurate room types, rates, and special requests are reflected.
Ensure timely and accurate input of rooming lists and audit group blocks to maintain the required number of available rooms.
Set up and maintain billing accounts (e.g., tax-exempt, direct bill, room/tax only, incidental splits) following established accounting procedures.
Review and issue invoices, billing summaries, and final folios for groups post-event to ensure billing accuracy and guest satisfaction.
Act as a liaison between Sales, Events, Front Office, and Accounting teams to ensure accurate execution of group contracts.
Provide prompt, courteous, and professional communication in all guest and colleague interactions.
Use sales techniques and service opportunities to maximize room revenue and guest satisfaction.
Assist in training and mentoring night audit or front desk team members who may support group housing functions.
Ensure all STR and internal reservation reporting responsibilities are completed timely and accurately, if applicable.
Maintain organized records of group files and documentation per company and brand standards.
Guest Service & Interdepartmental Collaboration:
Anticipate and address guests' service needs and follow up to ensure satisfaction.
Maintain a strong service culture through professional, clear, and warm communication.
Work proactively with Front Desk, Sales, Housekeeping, and Accounting teams to ensure a seamless group arrival and stay experience.
Represent the reservations department during pre-convention meetings and internal briefings as needed.
Administrative & Operational Duties:
Accurately enter, verify, and review group data in the reservation system.
Prepare and review rooming lists, arrival reports, VIP lists, and billing instructions.
Maintain confidentiality of sensitive guest and company information.
Follow all safety procedures and report incidents immediately.
Comply with all brand, SOP, and LSOP guidelines.
Qualifications:
Education:
High school diploma or GED required; college coursework in Hospitality or Business preferred.
Experience:
Minimum of 1 year in hotel reservations, front office, or a related hospitality role.
Experience with group housing preferred.
Skills & Competencies:
Proficient in hotel PMS and reservation systems (e.g., Opera, Marsha, OnQ).
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Customer-focused mindset with a professional demeanor.
Working Conditions:
Must be able to sit, stand, or walk for extended periods.
Ability to lift or move items up to 10 lbs. as needed.
May require working a flexible schedule, including weekends and holidays, based on business demand.
Graduate Assistant Student Life
Service Coordinator Job 49 miles from Kansas City
Job Details Ottawa University - Ottawa, Kansas - Ottawa, KS Graduate Assistant - Part Time 29 Hours Yes - Driving MVR Required Academic ETLDescription
OUR UNIVERSITY
Ottawa University (established in 1865), one of the oldest private liberal arts universities in the United States, is a multi-campus system serving approximately 4000 students through its campuses in Kansas (Ottawa, Kansas- Residential Campus and Overland Park, Kansas- Adult Programs); Arizona (Surprise Residential Campus and OUAZ Adult Programs); Wisconsin (Brookfield Adult Programs); and our OU ONLINE PROGRAM based out of Overland Park, Kansas.
Ottawa University is a regionally accredited, church-related, private university that strives to integrate faith, learning, and life in the academic experiences of students.
JOB SUMMARY
The Student Affairs Graduate Assistant (SAGA) is responsible for developing students outside of the classroom. The Residence Life program is an essential part of the living and learning experience for students. Providing both knowledge and support in social, educational and recreational areas is a key component of this position. This role serves to facilitate, lead and provide counsel to student staff and its residents. This is an on-campus, live-in position on our residential campus, responsible for supervising 5-7 resident assistants (RAs).
ESSENTIAL FUNCTIONS AND REQRUIED DUTIES OF THE JOB
(provide list of items which are essential to effective outcomes in this role):
The evaluation, training and supervision of student staff
General residence hall operations and maintenance
Facilitation and support of programming within halls and around the greater campus community
Enforcement of institutional policies
Assistance in/with Student Affairs programming
Including intramurals and student activities
Office hours and on-call rotation coverage
Active engagement in student outreach, both in and out of assigned residence hall.
Manage social media accounts for Residence Life
Hold a minimum of 1 one-on-one meeting for each RA per semester
Maintain a safe, living-learning community. SAGA will conduct monthly health and safety checks in one of the on-campus residence halls, adhering to standards throughout Residence Life.
Submit maintenance request and note any inventory changes
Send changes to Director of Student Life
Communicate with residents who failed health and safety by email within 24 hours
Serves as a resource to residents and students. This may include making referrals for campus services, facilities, or activities, sending students to academic advisors, and making them aware of other OU personnel, functions, facilties, and activities.
Work with students who have conflicts or problems (i.e. roommate conflicts, homesickness, adjustments to school, etc.) and knowing when annd where to refer students experiencing problems.
Maintain a presence in the building and be available to students. SAGAs are expected to attend a minimum of 1 program/building per programming month (on-call weeks).
Serve in on-call rotation with Professional Staff. On-call parameters include:
Staying within Ottawa city limits
Forward RD phone during weekly housing meetings
Complete rounds within each residence hall (Fri/Sat expected, other night encouraged)
Be confident/comfortable utilizing emergency protocol
Supervise 1 weekend program per semester
Supervise 1 community service program per semester
Supervise 1 educational co-curricular program per semester
Help manage budget
Be sure RA's follow pre-program action plans to promote equal division of duties/reponsibilities
Be present at event
Ensure building staff is completing programs that complements and/or supports the living-learning community. Specific RA programming requirements are:
o Wing Program (active)- Once a Programming Month
o Wing Program (passive)- Once a Programming Month
o Building Program- Once a Programming Month
o Weekend Programming- Once a Semester
o Mental Health Campaign - Once a Semester
o Community Service Project- Once a semester
o Intentional Program (Off-Campus housing RAs only)-Once a Programming Month
o 1 bulletin board per programming month on assigned board (Pro Staff completes 1/semester minimum)
o 1 door decoration/resident in building at the start of each semester.
Enforcement of University and Residential Life policies. Conduct/incident intervention. The SAGA is usually the first staff person to confront conduct infractions or assist with emergencies.
Administrative activities related to the operation of their building, including but not limited to processing overnight requests, office upkeep, inventory management, assisting on-duty RAs with tasks.
Work 20 Hours a week in the Student Affairs Office (M-F)
o Reviewing documentation from RAs (pre-program action plans, program evals., maintenance requests, duty change forms, incident reports, behavioral documentation).
o Track performance of RAs
o Help manage programming checklist.
o Oversee Walmart requisitions for budget filing. Co-manage hall budgets with other SAGA
Direct weekly building staff meetings, and help Director of Residence Life organize monthly all-staff meetings.
Participate in RA interview process.
Assist with planning and execution of Fall/Spring RA training & End of year parties.
Be willing to accommodate students in overflow housing situations.
Direct move-in and move-out operations for Residence life.
Work Spring Commencement Ceremony.
Help with Enrollment Days throughout summer months.
Be available during Matriculation (fall and spring) for to help Student Affairs department with student registration.
Attend Convocations, Town Halls, and other University events deemed necessary.
Other duties as assigned
PREFERRED EXPERIENCE:
Prior work experience in a related role preferred.
STANDARD UNIVERSITY EXPECTATIONS:
Model and encourage collaboration among University departments assuring effective communication and operations.
Understand the Universitys policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the Universitys Code of Conduct and Ethics.
Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
Be mindful and supportive of the overall Mission of Ottawa University.
Exercise Inclusivity in your daily actions accruing alignment within expectations of the University's Mission Statement and Statement of Inclusion, Openness, and Community.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship
.
Ottawa University is committed to equal employment opportunity and does not unlawfully discriminate in recruitment or employment on the basis of race, age, sex, color, religion, disability, national origin, sexual orientation, genetic information, or any other characteristic protected by law.
Qualifications
GRADUATE ASSISTANT GENERAL INFORMATION:
A limited number of graduate assistants are available through various departments and campus locations.
The selected candidates will be granted tuition waiver (18 credit hours per year) for one of Ottawa University's graduate programs, a partial meal allowance and a bi-weekly living stipend paid over 12 months. Renewals for a second year are based on the evidence of academic performance and quality execution of assigned duties.
International candidates are only eligible to pursue the on-campus MBA degree of the programs that are offered. International students must also be able to secure an F1 student visa and meet the international admissions criteria for acceptance into the Ottawa University MBA program.
Appointments are generally made to those students who have shown superior aptitude in their field of study as an undergraduate and who appear likely to render a high quality of service to the University through their appointment and service activities.
All Graduate Assistants must be eligible to work in the United States and present the proper documentation to the Human Resources Department prior to beginning their graduate assistantship.
Academic Requirements
An individual must first be accepted and enrolled in an Ottawa University graduate program to be eligible for appointment as a Graduate Assistant. Admission requirements are as follows:
1) Completed online admissions application at: ********************
Donation Services Coordinator
Service Coordinator Job 5 miles from Kansas City
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Westwood - Westwood, KS/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Responsible for referral intake and screening for donation opportunities and obtaining authorization for tissue and eye donation. Maintains communication between internal and external stakeholders./span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strongu ESSENTIAL JOB FUNCTIONS/u/strong/span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strongu CLINICAL/REFERRAL INTAKE AND SCREENING/u/strong/span/span/p
ol
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Rapidly, accurately, and professionally obtain potential donor information from referring hospitals and provide clinical information to processors for screening and tissue team for recovery process./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Communicates effectively and conveys sensitive information with external stakeholders, referring or other procurement agencies./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Manages donor referrals and conducts clinical screenings ensuring all relevant clinical information is documented accurately and screened appropriately. /span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Reviews and interprets medical records to accurately determine donor suitability. /span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Maintains working knowledge of tissue processor criteria and applicable industry standards. /span/span/li
/ol
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strongu DONOR FAMILY INTERACTIONS/AUTHORIZATION/u/strong/span/span/p
ol
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Assesses family dynamics and coordinates a planned, compassionate family-focused donation discussion with hospital team./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Coordinates donation discussion process and offers opportunity to authorizing individual./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Provides informed disclosure and authorization for appropriate donation options./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Obtains accurate and complete donor medical/social history from authorizing individual/next-of-kin and other appropriate historians./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Maintains an authorization rate based on department goals and individual work plan./span/span/li
/ol/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strongu QUALIFICATIONS AND PHYSICAL DEMANDS/u/strong/span/span/p
ol
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Associate degree in biological sciences or allied health degree and/or two or more years of related experience or training; or equivalent combination of education and experience is required. LPN or EMT-P strongly preferred./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Ability to work a minimum of 40 hours per week. May be required to work for extended periods of time with few breaks./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Ability to maneuver through Microsoft office systems and use a telephonic system efficiently and effectively./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Working knowledge of medical terminology and disease processes./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Must maintain a valid driver's license in accordance with MTN motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. /span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Excellent organization and time management skills; ability to function independently and collaboratively; good problem-solving and creative thinking skills and well-developed personal stress management skills./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Ability to lift 50 pounds and transfer short distances./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Possess the ability to operate telephones, computers, and office equipment./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Ability to speak and communicate clearly to accurately convey information to donor families, hospital staff and transplant/procurement personnel in person or by phone./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"OSHA Category III - No exposure to bloodborne pathogens while performing assigned job duties./span/span/li
lispan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"Home internet and wireless phone access may be required./span/span/li
/ol
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strongu MTN BEHAVIORAL COMPETENCIES/u/strong/span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strong Belonging:/strong Intentionally connects with colleagues by embracing differences and finding commonalities to create a workplace where all employees feel safe and genuine at work. Models the philosophy that lived experiences make individuals unique by respecting and seeking to understand beliefs, values and opinions that are new or different from their own. Represents through actions and influence, the idea that diverse perspectives make MTN stronger as we serve our mission./span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strong Respect/strong: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths./span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strong Excellence/strong: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions./span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strong Accountability:/strong Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately./span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"strong Leadership/strong: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential./span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment/span/span/p
pspan style="font-size:14px;"span style="font-family:'Times New Roman', Times, serif;"MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be span style="background-color:#ffffff;"considered for the position they desire, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities/span, unless the accommodation would impose an undue hardship on the operation of MTN's mission. /span/span/p/span/div/div/div/div
School Coordinator
Service Coordinator Job In Kansas City, MO
Department: Residential Services
County or State funded: County
Exempt of Non-exempt: Non-exempt
Paygrade: C-113
Salary pay rate: $23.81 - $35.72 hourly
Basic Function and Responsibility:
Provides individual or group education and/or vocational guidance to youth and parents. May also provide family counseling. Serve as the liaison and advocate between the court, local school districts, community groups and resources. Serves as the co-liaison with the department of vocational rehabilitation's peer mentoring program.
Appointing Authority and Supervision Received:
The deputy court administrator of family court is the appointing authority. The school coordinator receives direct supervision by the director of residential services.
Supervision Exercised:
None.
Characteristic and Assigned Duties: (The following duties are representative of the position and do not include all duties which may be performed.)
Monitors students' progress for the purpose of identifying issues and taking appropriate action for increasing student success via development and implementation of an educational plan.
Providing information to students and parents regarding educational resources, such as tutors, summer school, HiSET preparation, and study-skills materials.
Track credits earned and advise students who have not made sufficient progress toward graduation of their status for the following school year.
Administers student interest surveys for the purpose of identifying student career path.
Consult with students, teachers, parents, and administration regarding academic progress to assist and advocate for students in resolving issues.
Counseling students individually in problem-solving skills, communication skills, and decision-making skills.
Participating with multi-disciplinary teams regarding students with special needs.
Participates in a variety of meetings (e.g. workshops, committees, community groups, etc.) for the purpose of gathering and sharing information related to job assignment.
Assists parents and administration with referrals and exchange of information about community resources as required.
Develops a variety of special programs (e.g. career night, financial aid workshops, parents' meetings, etc.) for the purpose of providing information to assist students in the successful transition to postsecondary education.
Presents information of interest to a variety of staff, students, and families for the purpose of communicating information that will aid them in the student's educational and socio-emotional development.
Assists management in the development of programs and services for youth at risk.
Conducts staff training, orientation of new staff members; coordinate staff schedules.
Conducts restorative justice circle facilitation and meditation sessions as needed.
Performs public speaking regarding court services and programs.
Recruits and coordinates referrals from the assigned officer and vocational rehabilitation.
Attends regularly scheduled vocational rehabilitation peer mentoring meetings.
Perform other duties as required.
Knowledge, Skills, and Abilities:
Knowledge of various triage techniques.
Knowledge of Trauma Informed Practices.
Ability to recruit, motivate and engage challenging youth.
Ability to coordinate, train and build teams amongst staff, internal and external partners.
Ability to communicate ideas clearly and concisely, both orally, and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to apply legal principles, and specialized knowledge to individual cases and problems.
Ability to analyze, appraise, and organize facts concerned in cases and to prepare written recommendations or opinions.
Ability to develop presentations and present publicly in and effective manner.
Ability to make work decisions in accordance with laws, regulations, and court .policies/procedures.
Ability to relate in a positive fashion to individuals from a variety of cultural, economic, and ethnic backgrounds.
Minimum Qualifications:
Bachelor Degree in education, psychology, counseling, social work, or related field plus three years of experience preferred helping youth develop career/life goals; supporting academic achievement; providing individual and group counseling to youth; providing support during crisis; working with community agencies; and partnering with parents, teachers, support staff and the community.
Job Environment:
Subject to youth who are volatile and potentially violent.
Deal with emotionally disturbed youth.
Respond to emergencies.
Work may be in a secured and/or unsecured environment.
Necessary Special Requirement:
None.
Medical Enrollment & Intake Specialist (Onsite) Mosaic,(Marryville, Missouri)
Service Coordinator Job 47 miles from Kansas City
Medical Enrollment & INTAKE SPECIALIST - (Mosaic) Marryville, Missouri (Onsite) Job Summary: For more than 20 years RSi has been a leading revenue cycle management service provider for the hospital and large physician practice market. RSi, seeks full-time Enrollment Specialists to augment our growing team at Mosaic at St. Joseph Medical Center. As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. There has never been a better time to join RSi! If you are in or around the St. Joseph, Missouri area, Andrew County and Buchanan County, we are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at hospital facilities. Our culture is driven by sharp, committed, and enthusiastic employees. Are you the next member of our Team?
Job Responsibilities:
Determine patient's eligibility for state, federal, or county programs.
Maintain case load, uphold productivity standards.
Develop and maintain processional relationships with hospital staff, patients, and state workers.
Prepare documents, ensure accuracy and completion.
Adhere to and support organizational standards, policies, and procedures.
Perform other duties as assigned.
Skills/Abilities/Experience & Qualifications:
Bachelor's Degree preferred
High School Diploma or equivalent required
Exceptional customer services skills
Demonstrates problem solving and case management skills
Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
Excellent written and verbal communication skills
Bilingual (Spanish & English) Preferred
Preferred Skills:
Knowledge of Medicaid, Social Security Administration, and County Social Service programs
An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company
Knowledge of major hospital systems and healthcare environment
Physical Demands/Working Conditions: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required.
OSHA Category:
The normal work routine should involve no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). The candidate selected for this position will not be required to conduct any medical care if they are working in a hospital or remote setting. Enrollment Specialists must abide by client-required on-site policies such as wearing masks, providing COVID-19 vaccination status and testing, etc.
Snap Outreach Coordinator-Resource Center
Service Coordinator Job In Kansas City, MO
Network Title : SNAP Outreach Coordinator-Resource Center Non-Exempt
Summary: We're looking for teammates who share our passion for creating equitable access to nutritious food and addressing the root causes and impact of hunger. The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is one of the most powerful tools for addressing hunger in our community. This position will coordinate and complete all necessary tasks associated with outreach efforts for the SNAP program throughout our 27-county service area with emphasis on virtual based outreach through our resource center. This position meets the requirements and may be considered hybrid eligible.
Primary responsibilities:
Knowledge of the SNAP plans for both Missouri and Kansas is key in educating and promoting SNAP participation and use; this person will need to research and study both state plans and have a detailed understanding. This Coordinator will support SNAP outreach by attending events at agency partners, promotional events and prisons. You will process applications through phone or email to screen and enroll potential SNAP participants. You will also work to connect clients with our agency network and other available resources in our service area. In order to enhance the work of the SNAP department, this position will explore new opportunities and take ownership of other duties as assigned.
Harvesters employees are mission-driven: we want to improve how our neighbors access nutritious food. We're a friendly, dedicated, and passionate bunch of folks. We offer a robust benefits package, including employee paid medical, dental, life and disability insurance and a 403b plan. Our paid time off is generous and includes paid holidays. We're building a hardworking and diverse team that works hard toward shared goals. We also support our employees' growth and desire to live well-rounded lives.
Other aspects of the job:
This position functions in an office and warehouse environment and requires travel within the service area and occasionally bi-state and national travel. It requires the use of general office equipment such as telephone, computers, calculators, fax and copiers and extensive walking across the warehouse and back and forth to the office. Extensive use of email, phone and in-person interaction with agencies, volunteers, coworkers, government agencies and other food banks. Incumbent may spend 10% or more time in the community and 90% of time stationary working at a computer and talking on the phones.
Qualifications:
Required Experience:
High School Graduate or equivalent
Two (2) years of related experience in customer service, social services or project management
Administrative and customer service experience
Excellent verbal and written communication skills
Excellent interpersonal and time management skills
Proficient in Microsoft Office- Word, Excel, PowerPoint
Must have a valid driver's license and vehicle insurance
Demonstrate a dedication to the mission and values of Harvesters
Preferred Experience:
Bachelor's Degree with a background in social sciences, nutrition, or other related fields
Ability to speak Spanish
Work with SNAP or USDA regulated programs, food industry
Training or instruction experience
Harvesters is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact Human Resources.
HVAC Installation Services Coordinator
Service Coordinator Job 13 miles from Kansas City
divdivdivdivdivdivdivdivdivdivdiv Royal Durham Supply, a Style Crest company, has been a leading distributor of high-quality products for the manufactured housing industry since 1964. With over 50 years of dedication to excellence, we are committed to delivering exceptional products and service to the mobile home sector. At Royal Durham Supply, our focus is simple: ensuring customer satisfaction by prioritizing our customers in everything we do.br/br/We are looking for an HVAC Installation Services Coordinator who will oversee and manage the scheduling, coordination, and execution of HVAC installations. You will work closely with customers, installation technicians, and internal teams to ensure timely and successful completion of projects while maintaining the highest standards of customer satisfaction.strongbr/br/Direct Supervision/strongstrong:/strong HVAC Helpers, Installers, and Service Technicians pbr//ppstrong Responsibilities/strong/pulli Oversees the installed sales program for a particular location(s) to ensure 100% customer satisfaction for both external and internal customers. Responsible for the efficiency, productivity, cost effectiveness, quality and safety of the team and work performed. /lili Responsible for the timely and accurate processing of installation work, service work, order entry, and billing functions. Schedules, assigns, and adjusts the team's work based on the increasing workload and call volume during the peak season to ensure customer satisfaction./lili Ensures our service and installation operation meets or exceeds our customer expectations. Calls for inspections and ensures all jobs pass. /lili Leads a team of associates by setting expectations, providing workflow direction, improving performance and productivity, resolving conflicts and issues, communicating goals and objectives, and ensuring a safe work environment. /lili Responsible for ensuring that all equipment is installed in accordance with Style Crest's procedures. Audits randomly selected installations on a continuous basis to ensure quality of work of our installation crews and our sub-contractors./lili Ensures understanding of and compliance with the installed services policies and procedures, government codes and regulations, safety and housekeeping established by the company. Ensures technicians complete paperwork correctly and thoroughly before submitting them to billing. /lili Obtains all business licensing, permits and COI's for all cities, counties and states we install within./lili Responsible for safeguarding the facility(s), vehicles, inventory, and equipment. Ensures all equipment and inventory is properly stored, well-maintained, and in good working condition. Immediately investigates security issues such as burglaries, theft, vandalism or missing inventory and reports findings to management./lili Oversees the inventory control process for all HVAC products and materials both in the facility and the installation vehicles. Works with purchasing to ensure proper inventory levels of HVAC equipment. /lili Pulls equipment for HVAC Techs to ensure proper inventory levels of HVAC Equipment. /lili Orders Service supplies for the techs to eliminate trips to Home Depot/Lowes/Locke Supply. /lili Schedules service on all HVAC vans and trucks. /lili Assists with cycle counts and physical inventory. Ensures all discrepancies are resolved and communicated. /lili Assists in establishing action plans for installed services to achieve the budget, customer satisfaction and strategic goals established for the region. /lili Makes recommendations to improve efficiency, cost effectiveness, and/or customer satisfaction with regards to our installation and service capabilities, staffing, overall customer service, and our sub-contractor services and rates. /lili Handles all call backs, issues, or warranty related problems, submits and receives all warranty information and claims./lili Assigns installer (in-house or sub-contractor) and determines the kit to be used. /lili Coordinates via phone and email with outside sub-contractor to schedule the job. /lili Follows up with sub-contractor on status of work./lili Listens to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests. Works with Territory and General Managers to resolve customer issues./lili Responsible for dealing with immediate associate issues, performance improvement coaching, and resolving time sensitive problems or questions./lili Ensures all the necessary paperwork is completed correctly./lili Develops and maintains positive relationships with internal and external customers. /lili Works collaboratively with other departments and sales to resolve problems and achieve the company's growth goals. /lili Maintains master files of products, pricing, workflow, training, and procedural information for the team's operating procedures./lili Provides additional functional support as a member of the team in times of absence, vacation, or business surge./lili All other duties as assigned./li/ulpstrong Requirements/strong/pulli Previous experience in Air Conditioning and Heating Installation industry; 5 to 7 years of field experience is preferred./lili Must have a satisfactory MVR driving history./lili Must be proficient using Word, Excel, and Outlook./lili Must have experience in inventory management./lili Must have proven leadership skills./lili Strong communication (verbal and written), organization, interpersonal and team building skills are required./lili Must possess strong analytical skills and be adept at strategic thinking./lili Demonstrates positive customer service attitude and behavior./lili id="is Pasted"Demonstrates abilities problem solving, decision making, and conflict resolution./lili id="is Pasted"Demonstrated ability to lead in a way that produces quality results./lili id="is Pasted"Ability to travel in the field as needed which may require overnight stays./li/ulpstrong Benefits/strong/pulli Health Care Plan (Medical, Dental amp; Vision)/lili Life Insurance (Basic, Voluntary amp; ADamp;D)/lili Vacation Time/lili Short Term amp; Long Term Disability/lili 401K with Company Match/lili Paid holidays/li/ulp Royal Durham Supply, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected./p/div/div/div/div/div/div/div/div/div/div
br This is an on-site position at the Lenexa, KS store location. Store hours are Monday through Friday 7am to 4pm CST./br/div
Home Health Sales and Marketing/Outreach Coordinator
Service Coordinator Job In Kansas City, KS
A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve.
The services that we offer ensure residents continue to live the lives that they
want while also meeting all of their needs along the way. Every day our
associates collaborate to guarantee this promise is fulfilled in more than 1,150
communities in 47 states. Our Senior Living Solutions include: Independent
Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care
Retirement, Therapy, Hospice, Home Health, and Personalized Living.
Job Description
We are looking for dynamic seasoned Home Healthcare Sales Professionals with a book of business in: Kansas City, KS. Experience in Medical Sales with either a Home Healthcare, Hospice or Durable Medical Equipment Sales background and a clear understanding of Medicare is essential for this position.
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing
* 2 years of experience in sales or public relations; Home Health sales experience with current book of business required
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place