Service coordinator jobs in Manchester, NH - 581 jobs

Assisting Hands provides professional in-home health care services, enabling clients to remain safely and comfortably in their own homes. The company is recognized as a Provider of Choice in the Boston area, consistently delivering high-quality support. With a focus on helping clients thrive at home , Assisting Hands offers a comprehensive suite of services, from companionship and personal care to transportation and meal preparation. By embracing technology, they keep family members updated through a secure portal and ensure seamless communication with health care providers. Assisting Hands is committed to enhancing client well-being by reducing hospitalizations and maintaining independence while providing highly trained caregivers. Role Description As often the first team member to interact with a prospective client, the Intake/Care Coordinator plays an essential role in client acquisition and retention. This position focuses on driving client acquisition by guiding prospective customers through all phases of the intake process. The Intake/Care Coordinator partners closely with our Operations, Client Care, and Marketing teams to ensure coordinated and thoughful care planning from start to finish. Essential Duties and Responsibilities Take all leads calls, as well as follow up on inquiries via email, SMS and other digital means Speak knowledgeably about our services and address questions with confidence and care Qualify opportunities by gathering client needs, care requirements, and service preferences Work in conjunction with our client care team to facilitate smooth transitions from inquiry to assessment to start of care. Utilize our CRM and scheduling platform to document all infmation quickly and accurately Build a deep understanding of our service offerings, pricing models, and operational capabilities to effectively position our solutions. Act as an adjunct to the Client Care Team for field visits Triage and assist with client calls during business and off-hours as needed Required Qualifications and Skills 2+ years Intake/Healthcare Sales experience Bachelor's degree preferred or equivalent work experience in sales, healthcare, or customer service Experience with CRM systems and ability to use technology to manage leads, track progress, and report on KPIs. Strong ability to manage high volumes of inbound calls while delivering excellent customer service Strong interpersonal skills with a high degree of empathy and active listening Self-starter with excellent follow-through and a results-driven mindset Exceptional written and verbal communication skills Demonstrated ability to work collaboratively across departments to achieve outcomes 2+ years experience with general Healthcare Work Enviroment Hybrid: some in-office but also remote work options available some client site visits needed Benefits Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan License/Certification Driver's License (Required) Ability to Commute: Lexington, MA 02420 (Required) Pay Range $55,000-70,000/year Come Grow With Us!

We are seeking a BIM Coordinator to manage and execute BIM processes for innovative projects in life sciences, healthcare, and higher education. The ideal candidate will have strong expertise in mechanical systems, BIM software, and delivering efficient, high-quality designs. Responsibilities: Develop, manage, and maintain 3D models for preconstruction and construction phases. Review contract documents, resolve issues, and collaborate with the Project Management team. Conduct clash detection, track resolutions, and update project models. Create accurate, code-compliant drawings and layouts tailored to field needs. Coordinate schedules, equipment placement, and maintenance zones with project teams. Communicate effectively with field personnel and address design questions. Mentor and support team members while maintaining high standards. Qualifications: 5+ years of BIM coordination experience. Proficiency in Revit, Navisworks, BIM 360, and Trimble tools. Knowledge of mechanical systems, plumbing, and NFPA codes. Experience in preconstruction, fabrication, and construction processes. Strong time management and attention to detail. Ability to produce precise, build-ready drawings. Why Join Us? Work on dynamic, cutting-edge projects. Competitive benefits, including medical, dental, and 401(k) with company contributions. Quarterly bonuses, tuition reimbursement, and ample PTO. Opportunities for professional growth in a collaborative environment.

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties. Does this position require Patient Care? Yes Essential Functions -Engages patients in recreational activities that promote mental and emotional well-being. -Assists patients with non-clinical needs, such as meal assistance, mobility support, and companionship. -Collaborates with nursing staff to identify patient needs and preferences for enrichment activities. -Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs. -Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care. -Maintains a safe and clean environment in patient recreational areas, following hospital protocols. -Supports the emotional and social needs of patients by providing a listening ear and positive interaction. -Assists with the setup and facilitation of special events or programs for patients. -Communicates regularly with family members and visitors to enhance patient experiences. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in a healthcare, caregiving, recreational therapy setting, or related work 1-2 years preferred Knowledge, Skills and Abilities - Strong interpersonal and communication skills. - Ability to engage patients in activities that promote emotional and social well-being. - Empathy and patience in working with patients from diverse backgrounds. - Ability to work collaboratively with nursing and support staff. - Organizational skills and attention to detail. - Flexibility and adaptability in responding to changing patient needs. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) Carrying Frequently (34-66%) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 1575 Cambridge Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Hiller Companies, LLC has an immediate opening for Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Sign-On Bonus: New hires will receive up to a $2,000 sign-on bonus paid in two installments: the first payment after successfully completing 30 days of employment, and the second payment after completing 90 days. This bonus rewards your commitment and excellent performance during your initial months with our company.. Job Summary: The Service Coordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians. Key Responsibilities: * Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems. * Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work. * Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals. * Alert management of potential problems resulting from customer or field complaints and work to resolve. * Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process. * Maintain and process inspection documentation as required during the job completion process. * Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information. * Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations * Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management. * Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.) * Serve as the point of contact for all 3rd party portals (IROL, etc.) * Send inspection reports to AHJ's and completion of repair notices to 3rd party portals * Ensure work order extensions are requested in customer portals as required. * Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance * Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales. * Complete special projects as required. * Assist with research and updating quotes for existing house customers. * Develop positive and ongoing relationships with customers and team members. * Other duties as required.

Job Description About us! Empowering People. Supporting Independence. Inspiring Dreams. Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities. Why work for us? As a Communitas employee, you are the heart, soul, and foundation of our agency's mission and contribute to a positive, meaningful, and lasting impact in the lives of others. We want to welcome you to a workplace dedicated to rewarding our valued employees for their commitment, and supporting their well-being through efforts such as: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | | Quarterly Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment | The role! Position: Family Support Transition Coordinator Location: Wakefield, MA Pay rate: $24 - $25.50 per hour depending upon Education level Hours: Full-time, 40 hours Benefits of Working for us! Tiered pay increases based on years of service, pending performance evaluations 4 weeks' vacation, 1 week sick time, and 12 holidays for new full-time employees Low-cost benefit plans - Medical & dental insurance, employer-paid life insurance, and long-term disability coverage Tuition reimbursement eligibility after 90 days of employment Summary & Responsibilities The Family Support Transition Coordinator uses their knowledge and creativity to assist families who have children ages 14-22 who are eligible for DDS services (Department of Developmental Services) in navigating complex issues associated with the transition process. This position will work both in the Family Support Office in Wakefield, MA as well as providing home-based services and supports. Responsibilities Identify eligible students (ages 14-22) and their families, meet with them in-home or in their preferred setting to introduce transition services, assess individual needs, maintain all contact records, and provide services in a timely and professional manner. Promote the transition program through marketing and communication efforts, conduct parent/family workshops with relevant speakers and resources, and participate in community programs to build awareness, knowledge, and support. Collaborate and consult with DDS, school districts, and state, community, and federal agencies to provide program information, coordinate services, and establish strong partnership relationships. Attend monthly Family Support Council meetings, complete all required documentation, maintain all agency-required training, and perform other duties as assigned. Qualifications Bachelor's Degree in Social Work, Education, Human Services or a related field is required. Master's Degree position is also available. Up to two years of family support case management experience preferred A passion and dedication to supporting our people is a must Valid Driver's license, reliable transportation, and acceptable driving record Must pass company background and reference checks Check out our website: ************************* Powered by JazzHR HWUsJEsqrQ

About us! Empowering People. Supporting Independence. Inspiring Dreams. Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities. Why work for us? As a Communitas employee, you are the heart, soul, and foundation of our agency's mission and contribute to a positive, meaningful, and lasting impact in the lives of others. We want to welcome you to a workplace dedicated to rewarding our valued employees for their commitment, and supporting their well-being through efforts such as: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | | Quarterly Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment | The role! Position: Family Support Transition Coordinator Location: Wakefield, MA Pay rate: $24 - $25.50 per hour depending upon Education level Hours: Full-time, 40 hours Benefits of Working for us! Tiered pay increases based on years of service, pending performance evaluations 4 weeks' vacation, 1 week sick time, and 12 holidays for new full-time employees Low-cost benefit plans - Medical & dental insurance, employer-paid life insurance, and long-term disability coverage Tuition reimbursement eligibility after 90 days of employment Summary & Responsibilities The Family Support Transition Coordinator uses their knowledge and creativity to assist families who have children ages 14-22 who are eligible for DDS services (Department of Developmental Services) in navigating complex issues associated with the transition process. This position will work both in the Family Support Office in Wakefield, MA as well as providing home-based services and supports. Responsibilities Identify eligible students (ages 14-22) and their families, meet with them in-home or in their preferred setting to introduce transition services, assess individual needs, maintain all contact records, and provide services in a timely and professional manner. Promote the transition program through marketing and communication efforts, conduct parent/family workshops with relevant speakers and resources, and participate in community programs to build awareness, knowledge, and support. Collaborate and consult with DDS, school districts, and state, community, and federal agencies to provide program information, coordinate services, and establish strong partnership relationships. Attend monthly Family Support Council meetings, complete all required documentation, maintain all agency-required training, and perform other duties as assigned. Qualifications Bachelor's Degree in Social Work, Education, Human Services or a related field is required. Master's Degree position is also available. Up to two years of family support case management experience preferred A passion and dedication to supporting our people is a must Valid Driver's license, reliable transportation, and acceptable driving record Must pass company background and reference checks Check out our website: *************************

Catholic Charities Childcare is seeking an experienced professional to fill the position of family engagement coordinator for our Northshore locations. The family engagement coordinator serves as a crucial liaison between the childcare programs and the families that we serve. The essential duties and responsibilities of the family engagement coordinator include planning, organizing, and facilitating all components of the family engagement strategies at Catholic Charities Childcare. This involves working closely with program educators, administrators, families, and other partner agencies in the community. This role is an excellent opportunity for individuals interested in developing organizational, communication, leadership, and advocacy skills in the realm of early childhood education. RESPONSIBILITIES Develop, update, and submit the program's Family Engagement and Comprehensive Services Plan Develop and maintain respectful, supportive, and ongoing relationships with families, educators, administrators, and community partners. Engage one-on-one with families and serve as a resource for families who have questions about Catholic Charities Childcare. Share the program's Family Engagement Plan/Events with enrolled families annually. Implement and facilitate components of the family engagement plan mentioned above, which may include but are not limited to: Develop and facilitate family engagement events quarterly for each site within a calendar year to build family capacity, including but not limited to workshops on parenting skills, mental health support, understanding education benchmarks etc. Refer families to resources in the community as appropriate. Serve as a resource to families in navigating the special education referral process when necessary. Serve as a resource to families for the transition into the classroom, between classrooms Demonstrate familiarity with the program's core components, policies, and processes and be prepared to explain it to families when necessary. Support enrollment, recruitment, and marketing efforts. Work environment in a general office and forward facing within the community. Maintain professional boundaries and confidentiality. Local travel as needed. QUALIFICATIONS Bachelor's degree in education or relevant field with 2 years of experience, Master's degree preferred. Experience working in the early childhood education field especially working with students and families from historically underserved communities. Communication and problem solving, attention to detail and relationship building and collaboration skills. Ability to carry out multiple projects concurrently with excellent organization. Proficient with Microsoft Office Suite, including Google Docs, Sheets, and Power Point Bilingual Spanish or other language preferred. Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours). We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training. Visit us at: ************ . 3/25

Family Services Coordinator Manchester Housing and Redevelopment Authority is hiring a Part-Time Family Services Coordinator. This person will have a four-year degree in human services, sociology, criminal justice, education, social work or five to seven years equivalent related field work. Our ideal candidate will have experience working with special needs populations including those with high-risk behaviors and/or substance abuse issues. Demonstrated abilities in program development and delivery. Assess and address the problems and concerns of low-income youth and families. Strong organizational and interpersonal skills. Must be encouraging, supportive and enthusiastic in his/her work. Sensitivity to the needs of diverse social, cultural and economic backgrounds. Ability to communicate effectively orally and in writing. Experience in community relations, dealing with human service and governmental agencies, and/or grant funded program delivery. Knowledge of child development, family issues, adult and juvenile court system and public housing. Bilingual Spanish/English preferred, but not required. This is a part-time, 20-hour work week position with work hours being Monday-Thursday, 12:30pm-5:30pm. Occasional work events outside of the above hours may be required. A Valid Driver's License and Personal Auto Insurance is Required. Interested applicants should submit a resume and an application to: Human Resources, Manchester Housing and Redevelopment Authority, 198 Hanover Street, Manchester, NH 03104-6125. Manchester Housing & Redevelopment Authority is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. MHRA is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call Human Resources at ************. 198 Hanover Street, Manchester, New Hampshire 03104-6125 ************ FAX ************ TDD **************, ext. 590 MHRA complies with the Fair Housing Act and provides accommodations to persons with disabilities. For language assistance: Please contact us for an explanation or more information. View all jobs at this company

Resource Case Coordinator/Teacher Contract Period: Academic-year position, 186 days, salaried, exempt Supervisor: Associate Dean of Academics - Special Education Director Qualifications: NH DOE General Special Education Certification or NH DOE Statement of Eligibility for General Special Education Classroom ● Implements effective specialized instructional practices to meet the needs of the learners. ● Plans specialized instruction that focuses on student goals and is supported by research. ● Assesses student progress, provides feedback in a timely manner, and alters instruction based on that feedback. ● Communicates and adheres to clear grading procedures aligned with department policy. ● Monitors and documents progress of students and issues reports based on department timelines. ● Maintains accurate student records and data, including grades and attendance. ● Utilizes appropriate and available resources (technology, professional growth opportunities, collaboration). ● Communicates proactively with students and all other stakeholders (including parents and district LEAs) regarding student progress. ● Provides support and remediation for students outside of class time. ● Provides case management that complies with Pinkerton, state, and federal guidelines/laws. Department ● Exhibits enthusiasm, cooperation, and professionalism with respect to department responsibilities. ● Engages and participates in department meetings, professional learning communities, and common planning. ● Displays professional growth in relation to individual, department, and school initiatives. ● Collaborates and shares expertise or areas of professional growth with colleagues. ● Communicates effectively and respectfully with department members. Participates in Specialized instruction planning Inventory and budgeting General supervision Professional growth Departmental responsibilities Displays Professionalism Appropriate conduct and behavior Punctuality Care of equipment and facilities Reliability Appropriate management techniques Strong communication skills (written & verbal)

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Nutrition DSME Program Support Coordinator to join our team. The Nutrition/DSME Program Coordinator "Coordinator" provides administrative and patient support to the Manager of Nutrition and DSME (Diabetes Self-Management Education). Coordinator ensures that all patients referred into the program are managed both efficiently and promptly. With a goal to minimize any delays in care or patients being lost to follow-up, the Coordinator monitors barriers to timely access and escalates to the manager as needed. The Coordinator supports group visits by helping to organize and facilitate patient care. Under the direction of the manager and as part of pre-visit planning, the coordinator outreaches patients and follows-up asynchronously as needed. In summary, this role involves managing daily scheduling, recruiting, overseeing group sessions, reporting on outcomes, and processing referrals for Nutrition/DSME services. * Present professionally in behavior, communication, appearance, and all interactions with patients and colleagues. * Verify that all patients scheduled with Registered Dieticians (RDs) or DSME Educators have an updated referral. * Review referral list at least three times weekly to ensure timely scheduling. * Process all referrals, prioritizing patients with GDM and high-risk patients with A1C > 9%. * Schedule appointments for both group and individual Nutrition/DSME visits. * Place reminder calls for all appointments. * Schedule or overbook STAT Nutrition or DSME appointments as needed. * Reschedule appointments when providers are unavailable due to illness or meetings. * Contact no-show patients via phone and send follow-up letters to reschedule. * Mail educational materials upon request. * Review the DSME data spreadsheet to identify patients who need follow-up or new A1C labs. * Participate in Nutrition and DSME group sessions as part of the team. * Order glucometers, strips, and lancets; schedule glucometer teaching sessions. * Co-facilitate group sessions with the Nutritionist/Diabetes Educator. * Translate for the Nutritionist group sessions when needed. Qualifications * Strong communication and computer skills (Word and Excel proficiency required). * Bilingual in English and Spanish (required). * Experience in a healthcare role including medical assistant, community health worker or program support coordinator required. * Ability to multitask, show creativity, and maintain a positive work environment. * Must be highly organized and able to prioritize work independently but escalate when appropriate. * Strong Customer Service skills, including ability to engage patients in appointment compliance. * Ability to form relationships with other departments (i.e. Clinical Pharmacy, Nursing), in order to facilitate timely patient care. Education * High School Diploma or GED required. * College experience or degree highly desirable. * Experience in a health care role including medical assistant, community health worker, or program support coordinator required. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Title Code: UCCH008 Role Title: Family Development and Service Coordinator FLSA Status: Non-Exempt Union Status: SEIU Job Level: Non Teacher Scale Department: 7 - Childcare and Head Start Pay Range: $19.91 to $34.81 per hour (SEIU Non-Teacher Pay Scale 2024) Reports To: Family Service Specialist Supervisory Responsibilities: None Revision Date: 6/16/2025 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: Responsible for waitlist, enrollment, reassessment, and family supports. Provide high-quality parent, family, and community engagement, and social services to Early/Head Start toddlers, preschool children, and their families. Comply with Head Start Performance Standards, the Head Start Act, and other applicable regulations. Build partnerships with families to assist them in identifying their goals, strengths, needed services and support systems and in developing strategies and timetables for achieving their goals. Responsibilities include eligibility, recruitment, selection, enrollment, and attendance. Participate in at least 20 hours of training per year to comply with EEC, QRIS, Head Start, and CACFP trainings. Enter all training/course work into EEC Professional Qualification Registry (PQR). Have a good knowledge of MOC policies and procedures, Head Start/Early Head Start, EEC licensing regulations and EEC regulations in relation to DCF and subsidized slots. Essential Duties and Responsibilities: Enroll and appropriately place children who qualify for childcare. Enter financial information for new and existing families into the CCFA system full day slots. Complete reassessments as they are due. Maintain financial/slot information and required EEC and program information in each child's paper and electronic file. Expected to complete all assigned slots at sites during the school year and summer months. Conduct outreach, recruitment, and enrollment. Inform parents of program options and refer to appropriate program along with wait list information and assistance as needed. Maintain communication with DCF social workers for supportive slots. Share information received as needed with Head Start FSC's, FCC and School Age Coordinator on shared family members. Follow procedures for entries in the data management systems, including case notes, services, and referrals. Provide appropriate referrals and information on community resources. Arrange and attend case conferences as appropriate. Assist with arranging transportation services for children. Transportation coordination, for appointments, meetings, workshops, Policy Council, Health Advisory, and Parent Advisory, and screenings, will be conducted as needed. Assist in following up on child absences. Establish mutually respectful partnerships with families. Orientate parents on MOC's Child Care and Head Start philosophy and services. An initial Home Visit followed by regularly scheduled visits and/or primary substantial monthly contact will be conducted based on each family's need and with input and direction from supervisor. Minimally, 3 Home Visits will be conducted each year with additional visits scheduled if needed by the family. Utilize program software data system to develop strength-based assessment that describes the family's strengths, resources, and support networks. Make appropriate referrals. Develop a Family Partnership Agreement with each family and assist in setting and meeting individualized goals. Advocate for families and support them to advocate for themselves and their children. Collaborate with parents to participate in leadership and growth opportunities, such as Parent and Health Advisory's, Policy Council, and Parent Committee's. Encourage volunteerism and assist with program volunteer activities. Follow the Head Start Parent, Family, and Community Framework by promoting engagement and school readiness. Be familiar with the child's School Readiness goals and assist the parents in successful transitions. Provide skill building activities for parents involving literacy, financial education, child development, nutrition, and health, and understanding their role as their child's first teacher. Encourage and assist families in the timely delivery of medical, dental, mental health, and nutrition services. Assist the health component staff with obtaining physicals, immunizations, dentals, and other health records. Comply with Abuse and Neglect reporting policies. Intervene during family crises by offering assistance and resources as needed. Responsible for family emergency (Blue card) information. Assist with answering telephones Assist with arranging early morning coverage when needed Check and respond to agency emails on a regular basis Participate in staff and building meetings Serve as a productive team member on in-house and community interdisciplinary teams. Must comply with MOC and Head Start neglect and abuse policy. Demonstrate professional boundaries and confidentiality by communicating effectively and professionally, using verbal and nonverbal messages and reflective listening skills. Notify supervisor and classroom when absent and arrange rescheduled responsibilities and/or communicate coverage needs. Required Qualifications and Skills: Associates degree or certification in social work, human services, counseling, or related field. Reliable vehicle, valid license, proof of liability vehicle insurance in accordance with EEC requirements. Dependable and Flexible Able to maintain confidentiality Ability to work with other adults and children Willingness to attend job related trainings outside of normal work hours. Ability to follow directions Bi-lingual staff must be able to speak, write and read in two languages, and assist with translations as necessary. Good communication skills and the ability to interact sensitively with diverse populations. Have computer proficiency with word processing, spreadsheets, and data-based software. Organizational skills required in a fast-paced environment. Have a working phone. Able to react to new assignments positively and to handle other tasks as they arise. Exhibit cultural sensitivity Must have a suitable Background Record Check (BCR) Follow MOC policies and procedures as described in the Staff Handbook and Personnel Policies as well as the Head Start Program Performance Standards and Dept. of Early Education and Care regulations Physical Requirements: Fulfillment of all specific health and safety requirements (staff physical every two years, with evidence of Mantoux and MMR test, OSHA, first aid and CPR) Must be in good physical and mental health and be able to lift children and/or work-related equipment, walk, bend, sit on floor and climb stairs. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $19.91 to $34.81 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. Employees in this role are places on the SEIU Non-Teacher Payscale. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Hybrid Work Opportunities Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Child & Family Support Coordinator Are you passionate about being in service to others? Do you want to make a difference in children' s lives? Do you want each workday to look different? JOB TYPE: Salary: 59,000- 63,000, commensurate with experience. Full time 35 (paid) hour work week, salaried with 5 hours of unpaid lunch One to two evenings per week In person, on-site role with some flexibility of hours - no weekends Reports to: Director of Long-Term Housing Programs This role is at Transition House and the search is being assisted by Riverwalker Talent Role Summary: With a focus on child well-being and trauma recovery from the impacts of domestic violence, the Child & Family Support Coordinator provides advocacy, consultation, referral, coordination, and direct support to children, youth, and parents who are survivors of domestic violence as well as training and education in the community. This role will provide service in shelter, office and community. Our Culture: Why work with us? Our greatest asset is our employees, encompassing a variety of origins, concepts, viewpoints, and life journeys. We've established a diverse and inclusive atmosphere filled with individuals who share a common purpose. Our leadership is characterized by openness, approachability, genuineness, and a commitment to nurturing our team. A tangible sense of mutual dedication permeates our environment, and collectively, we engage in impactful endeavors that bring about transformative changes for those we serve. Transition House values diverse life experience and is an Equal Opportunity/Affirmative Action Employer. Bilingual/bicultural applicants, survivors of domestic violence, persons of color, people with disabilities and GLBTQI people are strongly encouraged to apply. Find out more about us *********************** Who we are Transition House's mission is to end domestic violence in our community. Sparking social change in Cambridge, Massachusetts since 1976, we are an innovative organization that develops prevention tools and provides holistic support and a range of housing options for individuals and families surviving domestic and intimate partner violence. To learn more about us: https://*********************** A day in the life of this role The Child and Family Support Coordinator will serve as a vital link between our youth clients, their families, and the resources necessary for their overall well-being and development. This role involves direct support, advocacy, and resource navigation, with a focus on building strong relationships and facilitating access to essential services and enrichment opportunities. This Coordinator works in the main office but will have the opportunity to work closely with the Coordinator for families in our Emergency Shelter and provide Playspace Support 1-2 evenings per week. During the course of the week, clinical supervision will be available to process challenges, and needs, as well regular programmatic supervision. Duties & Responsibilities Parenting Support and Resources: Research and share parenting resources on child development, positive discipline, challenging behaviors, co-parenting, and healthy family communication Co-facilitate internal parenting groups and connect families to external support groups (Baby U, Parenting Journey, special needs support) Educational Support: Assist families with IEP meetings, school liaisons, transportation, and teacher/counselor connections Support daycare voucher process and maintain relationships with area facilities Help high school students with college applications Coordinate summer camp scholarships and enrollment; organize back-to-school events Clinical and Medical Referrals: Connect families with youth clinicians and pediatricians Ensure youth have current insurance and access to providers Work with Children's Clinician to coordinate therapeutic services Direct Client Support: Meet regularly with child clients in Long-Term Housing and Community Support programs Coordinate Child and Family intake for new families Provide or coordinate youth training on healthy relationships and life skills (financial education, home maintenance, study skills, nutrition, time management) Support evening Playspace at Emergency Shelter and coordinate childcare for agency events Community Partnerships for Youth Enrichment: Build relationships with local organizations, community centers, and schools Secure free or discounted extracurricular activities for youth Remove barriers to access (fees, equipment, transportation, scholarships) Support teens with employment, vocational training, resume writing, interview prep, and job search Help plan and execute family/youth events (movie nights, seasonal outings, holiday celebrations) DCF Support: Advocate for parents during DCF meetings and interactions Help parents understand and comply with DCF case plans Administrative Responsibilities: Maintain confidential client records in EmpowerDB Report incidents of discrimination and harassment Participate in weekly programmatic supervision and monthly clinical supervision Attend team and agency meetings Professional Growth & Development: Familiarize yourself with Cambridge/Somerville resources and statewide domestic violence support trends Attend agency and external training (minimum 3 times per quarter) Qualifications - What we need from you A Bachelor's Degree is required for this position. 2-3 years direct service with marginalized populations (homelessness, mental illness, substance use, or domestic violence) Experience providing trauma informed support to children and families Education and training in child development Education in domestic violence, human service and/or clinical training highly preferred Demonstrated ability to provide services to children/families from diverse backgrounds and on behalf of people who are socially marginalized including individuals who are low income, immigrants, homeless, mentally ill, struggle with substance use, and are survivors of domestic violence. Knowledge of family systems, PTSD, conflict resolution, domestic violence, and crisis intervention strongly preferred Understands the impact of chronic trauma on adults and children as well as best practices in trauma-informed social service Able to climb stairs frequently, move items up to 30 pounds. Fluency in English both verbal and written. Additional compensation available for fluency in Spanish. Work Environment: Some exposure to emotional support animals. Collaborative work spaces Work is performed in a non-traditional office environment as well as in the on-site play room, meeting rooms, living spaces of residential program participants, & other locations as needed How to Apply: Riverwalker Talent is assisting with this search. To apply please fill out this application. In lieu of a cover letter, you will be asked 3 short answer questions and will upload your resume. The questions are: Please expand on the key experiences (life or work) that prepare you best for this position? What experience do you have working with children who've experienced trauma? How do you approach building trust and creating safety for them? This role requires building partnerships with many community organizations. Describe your approach to developing and maintaining these kinds of relationships. If you have any accessibility issues, need accommodations, or have questions, please contact Jessye Kass (********************************). It is our policy to complete a Criminal Offense Record Information (CORI) background check prior to hire. Findings will not automatically disqualify candidates. No phone calls, please.

JOB DESCRIPTION - LEAD EDUCATOR/PROGRAM COORDINATOR Purpose: To provide all children with a warm, nurturing, safe and loving environment where self-concepts are enhanced, independence encouraged and individuality respected. To uphold and support the philosophy of the center at all times. To support and lead team members where needed. Reports to: Executive Director Key Responsibilities: To offer a program that meets the emotional, physical, intellectual and social needs of both the individual child and the group. To interact with the children and to encourage their involvement in activities. Need to be a balance between Educator initiated and child-initiated activities/social interactions. To prepare, with team support, a warm and safe environment that is orderly, clean and appealing and permits the child to grow and to explore. This includes sharing in daily set-up, maintenance and clean-up of the environment. To be responsible for making sure that all Center common areas that apply to the Lead Educator/Program Coordinator and his/her team are in order according to the common area's description. This includes that all duties are executed in a timely manner. To provide student assistants and other appropriate personnel such as parent volunteers, substitutes and specialists with support and input to the program, in consultation with other team members and/or Director. To support and meet the standards of the Hygiene/Dress Code Policy in Staff Handbook. To plan weekly with team members developmentally appropriate curriculum for the classroom, and to work together cooperatively as a member of the teaching team. To change and enrich the environment regularly. To change the environment and materials in all learning centers at least monthly but no more than bimonthly. To make sure a newsletter is published at the beginning of each month. The newsletter needs to be educationally sound, helping parents understand their child's developmental needs and how we go about meeting them. To conduct oneself in a professional manner so as to be an appropriate role model for Lasell students and for all team members. To supervise train and evaluate Lasell students, and to work with/conference with college supervisors. To establish and maintain good communication with parents through parent conferences twice a year and on a daily informal basis. To maintain professional attitudes and loyalty to the school and parents at all times. This includes dealing with personal and family issues of our center families, including refraining from gossip and judgmental statements. To cooperate with and respect all team members, parents, staff and children in the school community. To observe, record and report significant individual and group behavior regularly to team members and administration. Prepare all reports on children with team members. Treating all children with dignity and respect as outlined in the Behavior Management Policy. To use appropriate and positive discipline and to model methods so that all persons working with children may provide discipline that is consistent and developmentally appropriate and in accord with the center's philosophy and staff handbook. To maintain all records and files as appropriate for their class: parents' phone numbers, medication forms, attendance, evaluation reports and emergency numbers. To keep team members informed of program goals and developments, with children, parents and administration. To continue to grow within the profession by attending workshops, conferences, taking courses, or through in-service training opportunities. To bring their new findings back into the classrooms and share it with teaching staff. To help with evaluation process, self evaluation process and set professional goals with administration. To attend weekly team meeting and monthly staff meetings and other parent programs or conference evenings as scheduled. To inform the administration of any ongoing classroom issue, or any scheduling or major environmental changes. To arrive at the Barn promptly and ready to begin working in the classroom during hired shift. When a team member, including a substitute, arrives late it is the responsibility of the Lead Educator to speak with the team member and remind her of the center policy and report it to the Director. It is the Lead Educator's responsibility to make sure the classroom is safely covered during that time. To be resourceful within the Holway ECC community, knowing where to go for replenishing materials, for ordering new supplies and equipment, petty cash etc. To inform the Director when: Leaving the building with children (and also notify staff member on floor) a child becomes ill in school a child has an accident at school ordering new equipment or supplies releasing a child to an unauthorized person needing to take time off wishing to refer a parent to outside resources (Director only) wishing to change working hours any incident that may involve anxiety in staff, parents or children (and also notify staff member on floor) Qualifications required: * BA or BS in Early Childhood Education or related field required as well as * EEC LEAD INFANT/TODDLER and/or PRESCHOOL EDUCATOR certification * Experience working with appropriate age children * Experience supervising students

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Days, Varied schedule, Monday-Sunday $25.05 - $33.05 Job Summary: Responsible for conducting High Risk Screening/Heath Related Social Needs Assessment on all patients assigned; for those who screen in complete an assessment of those needs and provides information and referral services, assist with discharge planning efforts assuring the continuity of care is provided as they transition from hospitalization to next level of care. Is knowledgeable of community services and resources available to provide services to our patients and families. Is available to assist the patient, the patient's family and other persons significant to the patient with the issues which may develop as a result of illness and hospitalization and services patients of all ages guided by the Culturally and Linguistically Appropriate Standards {CLAS}. Is aware of how Race, Ethnic, Languages, Disability, Sexual Orientation, Gender Identity and Health Related Social Needs may affect care and address those areas of opportunity within the care planning and post discharge process with the multidisciplinary team. May also complete high risk discharge post discharge follow up; Flexibility and adaptability to change is essential. Ability to travel between Heywood and Athol campuses as needed is required. Responsibilities Essential Functions: Provides Case Management Services upon admission through discharge including but not limited to dc planning -engaging client in process ; services may include but are not limited to: housing, primary care; transportation resources, legal services, outpatient therapy med management follow up other social service supports/resources; addresses barriers to treatment or discharge and applications for program assistance. Completes documentation using the documentation standards noted by department policies and procedures, as well as, state and federal regulations. Works collaboratively with staff on cases and other members of the multidisciplinary team as needed. Keeps updated community resources to share with clients; provides update to Director for Community Resource Directory Access and for distribution to clients as needed. Completes a statistical record of each case closed, noting recorded hours, contacts made and services provided so that department documentation and statistics can be completed. Keeps abreast of department policies and procedures, as well as, state and federal regulation guidelines, (i.e. JCAHO, DPH, etc.) to ensure compliance with department policies and procedures, as well as, state and federal regulations. Completes Utilization Review activities and other duties as assigned by Director. Provides information and education to patients and their families regarding the discharge planning as part of their specific care needs and works closely with members of the multidisciplinary team including, physicians, patients, families, staff, community agencies including but not limited to LTC Mass Health Applications for SNF placement timely and efficiently with patient, family and/or significant others. Covers department as needed in various capacities within their own scope of service. Informs patients of their patient rights when indicated (i.e. discharge planning, guardianship, court commitments, admission/hospitalization, Power of Attorney, etc.). Statement of Other Duties: This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Functional Demands Physical Requirements: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Qualifications Job Requirements Minimum Education Associates Degree required, Bachelor's Degree preferred, in Social Work or related field. Minimum Work Experience Minimum one to three years experience in Social Service/Human Service capacity in a hospital, rehab /treatment facility, Skilled Nursing Facility, or community social,health, behavioral health or addictions agency/facility. Addiction Recovery experience a plus. Minimum Licenses and Certifications State licensure preferred LCSW, LSW, or LSWA. Required Skills Works well with others, organized and efficiency essential. Works closely with social service staff , updating resources, networking with agencies. Ability to work independently and with a team. Excellent verbal and written communication skills required. Ability to work with community agencies to mobilize resources is required. Flexibility is a must. Ability to travel between Heywood and Athol campuses as needed is required.

The Guild utilizes the collaborative efforts of leading professionals, best-practice approaches, tailored curricula and unmatched care to treat the individuals we serve. Mission: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community. At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges. Summary: The Behavior Clinician (Youth Day Program) is responsible for conducting behavioral assessments, selecting function-based interventions, and developing behavior support plans. S/he/they assist in staff training, crisis intervention and make recommendations to students' educational teams regarding behavioral support and strategies. Additionally, the Behavior Clinician I may develop skill acquisition programs, attend team meetings, provide supervision to behavior department personnel, and represent the Clinical Department to outside agencies. Major Duties/Responsibilities: * Ensure policies/procedures regarding behavior management adhere to all regulatory and agency guidelines. * Participate in IEP development and progress monitoring; working cooperatively with Educational and Residential staff to address the needs of students across settings. * Conduct Functional Behavior Assessments and develop corresponding Behavior Support Plans * Provide formal staff training for behavior support plan implementation in school and residential settings. * Provide informal staff training by modeling behavior support plan implementation and appropriate staff-student interactions in school and residential settings. * Monitor and provide feedback to staff based on direct observation of behavior plan implementation. * Evaluate Behavior Support Plan implementation and effectiveness, making revisions and programmatic changes as needed. * Develop individualized programming and data tracking using comprehensive assessments and curricula (e.g., VB-MAPP, ABLLS-R, AFLS, and EFL) * Develop and supervise implementation of skill acquisition programs for social and functional living skills in school and residential settings. * Lead classroom and residential group sessions that target social and functional living skills. * Participate in off-site evaluations as part of the admissions process. * Coordinate with student support services and mental health clinicians to provide monthly parent training sessions. * Present data analysis of student behavior and provide recommendations to multidisciplinary teams. * Instruct ABA-based training sessions during Pre-Service training for new staff. * Assist with implementation of RBT training for Guild staff. * Provide support to milieu services by providing crisis management and problem solving, facilitating community experiences, classroom coverage, and classroom assistance. * Assist with implementation of PBIS and trauma-sensitive frameworks. Essential Job Functions * Regular attendance at work is an essential function of the job including inclement weather. * Demonstrated evidence of mature judgment, good interpersonal skills, a desire to enrich individuals' lives and a willingness to learn. * Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs. * Must be able to organize, plan, and prioritize activities with specific attention to higher level strategies while ensuring that details are also effectively addressed. * Proficiency in written and spoken English is an essential function of the job. * Pass Guild Driving test to access Guild vehicles for transportation of individuals. * Must be able to implement crisis intervention techniques as necessary, including Nonviolent Crisis Intervention (via certification through CPI) * The ability to assist individuals in evacuation from the residence. * The ability to provide clinical coverage in the residences during school intercession breaks. Qualifications: * Master's degree in ABA, Education, Psychology or related field required. * Training or experience with a population with developmental disabilities and social/emotional challenges preferred. * Experience in developing, writing, implementing, and evaluating the effectiveness of behavior programs. * Experience in completing and summarizing behavioral assessments. * A valid driver's license. * Must meet background check requirements. * Proficiency in Microsoft OfficeSuite.

RFK Community Alliance has an exciting opportunity for a full-time Student Service Coordinator to join our RFK Academy team in Lancaster, MA! Who We Are RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strengths, determination, and resilience. The RFK Community Alliance is a therapeutic day school that provides educational and clinical services to students with diverse social, emotional, behavioral, mental health, and learning disabilities. Our educational and related services support students in reaching milestones such as graduation, the transition to post-secondary educational or vocational opportunities, or a return to their local school district. We strive to ensure that each of our students is Connected, Capable, and Healthy so that when they leave us, they are well-positioned to experience sustained and meaningful well-being over the course of their lives. Who we Seek The Student Service Coordinator is responsible for the organization and management of the upper and lower schools throughout the hours of operation. This position oversees reporting responsibilities within the day education program. This role also provides staff leadership for the educational programs and Residential Day staff during school hours and other duties outlined below. Key Areas of Responsibility Developments, disseminates, and evaluates the daily schedule for staff assignments within the educational setting, including field trips, events and activities. Ensures that the daily program schedule is carried out and that staff take an active role in its implementation. Maintains high visibility, monitoring ongoing and emerging student/building needs throughout the day. Supervises and evaluates Program Supervisors. Co-plans and facilitates monthly Teacher Assistant meetings with the second Coordinator. Collaborates with staff to develop individual student support plans, as needed. Provides feedback to Directors regarding individual teacher needs for guidance and growth. Models and maintains healthy boundaries and interactions with students. Demonstrates strong skills in empathy, listening, praise, encouragement, limit setting, providing choices, and stating clear expectations. Understands the stages of a behavioral incident, identifies potential stressors/triggers, and provides students with support and consistent interventions during crises. Demonstrates a clear understanding and use of logical responses/consequences and student support plans. Communicates with students about the significance of their behaviors and choices. Coordinates the review and approval of weekday off-campus trips for students in assigned buildings. Collaborates with HR and the second Coordinator to interview and hire Teacher Assistants. In collaboration with Directors, co-develops the summer activity schedule with the second Coordinator. Reviews student requests for campus independence/privileges. Supports the review of all incident reports related to therapeutic holds and time-outs. Ensures information is communicated to appropriate team members around critical incidents and required follow up. Leads investigations related to student complaints. Demonstrates a sound understanding of the RFKCA personnel policies and practices. Immediately follows-up on all complaints of potential discrimination, harassment, poor employee performance or attendance, safety concerns, or mistreatment of students and reports these immediately to the AVP. Participates in quality improvement efforts, analyzing, and auditing plans and tools identified in the PQI plan and in divisional goal plans, communicating results and plans for improvement with staff. Engages in annual required professional learning. Reasonable, related duties as assigned by the AVP for Education. Who You Are Prefer individual with a minimum of a Bachelor's degree and have experience in the field of human services. You are a compassionate, collaborative, and resourceful individual who is committed to supporting and empowering students in our year-round, therapeutic private special education day school. You want to work in an environment that has a philosophy that builds on individual student strengths and an emphasis on seeing students succeed. You understand the importance of trauma-responsive practices, and you support every student every day with unconditional positive regard. You seek out opportunities to learn, reflect, and collaborate with colleagues. Qualifications: You are someone who leads with compassion and values collaboration, inclusion, and learning. The best-qualified candidate has experience working with young people with disabilities or in the field of human services and has a bachelor's degree. Shift Mon- Fri 7:00-3:30 Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Able to regularly stand, sit; talk, hear, and use hands and fingers to operate a computer Ability to sit at a computer terminal for an extended period of time Light lifting is required Work Environment The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Moderate noise Ability to work in open and confined areas How We Promote Equity, Cultivate Leaders, and Grow Together At RFK Community Alliance, we're dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn't happen by accident, it's by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we're committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we're creating here at RFK Community Alliance, and we're here to contribute to the progression of our society to a more inclusive and equitable one. Why You'll Love Us In addition to being a part of a supportive team, we offer amazing employee benefits, including: •Health Insurance •Dental Insurance •Vision Insurance •Generous paid time off •Holiday Pay •Educational Assistance •Employer paid life insurance •Employer paid Short- & Long-Term Disability •Retirement Plan with generous employer match •Tuition Reimbursement •Comprehensive Employee Assistance Program $2,500 Sign-On Incentive! This position is eligible for the RFK Community Alliance Sign-On Incentive in the amount of $2,500 in your first year of employment. You will receive $500 after 3 months; $500 after 6 months; $1,500 after 12 months. To apply for this position please click on → Student Service Coordinator. RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA Keywords: Direct Support Professional, DSP, Mental Health Worker, Youth Counselor, Direct Care, Group Home, Residential Care, Human Services, Personal Care Assistant, Home Health Aide, Relief Staff, RFK

At Assisting Hands Home Care - Boston Northwest, we provide award-winning care and are recognized as an Employer of Choice in the Boston area. We help seniors achieve their #1 wish: to continue living independently in their homes during retirement. We're looking for a Sr. Community Liaison to lead and grow our community outreach efforts, support our team of Community Liaisons, and drive strategic marketing initiatives to increase client referrals across the MetroWest/Boston Region. This is a leadership role for a motivated and compassionate professional who can lead, build lasting relationships with referral partners, and guide the overall marketing strategy for the organization. Sr. Community Liaison Benefits: Competitive base salary with performance incentive bonuses Vacation and sick time Health and dental insurance (starting on day one) Flexible schedule, some hybrid work; approximately 60-80% time in the community Mileage reimbursement Professional development support Sr. Community Liaison Requirements: Experience in Healthcare marketing/outreach (required); Experience in social services, senior care, home care or similar roles (preferred). RN/LPN, SW, OT, PT encouraged to apply. Valid driver's license and reliable transportation for community travel (required) Must be able to pass a background check Strong relationship-building skills and a polished, professional presence; A Can-Do attitude with problem solving skills, and able to work independently Excellent verbal and written communication, and multi-tasking skills to manage parallel efforts on new initiatives, lead management and community outreach Highly organized, reliable, and able to work independently in the field Comfortable presenting information and representing the organization at events Familiarity with CRM systems, Microsoft Office Suite and/or Google Suite Sr. Community Liaison Responsibilities: Build and execute a Marketing Plan to achieve growth targets Lead brand awareness efforts, and prepare/deliver presentations to groups in the community Identify new partnership opportunities and provide insights on local market needs Engage with community partners, building relationships Manage the sales funnel, responding to all lead inquiries and onboarding new clients/families Communicate & work collaboratively with referral partners, families, and colleagues. Contribute to a strategic plan for long-term business growth. Cultivate and maintain strong relationships with key referral partners, including hospitals, rehabs, SNFs, senior living communities, and community organizations Conduct regular in-person outreach visits to strengthen presence and awareness Educate community partners about our home care services, capabilities, and value Attend community events, professional meetings, networking groups, and health fairs Track outreach activities, referral trends, and partnership engagement in CRM tools Collaborate with internal care teams to support a smooth intake experience for new clients and families We are seeking someone who enjoys building relationships with partners within their community. You likely are already be working in the health care sector, looking to expand your horizons, and use your existing knowledge and connections. We have a fantastic tool box of resources that can make excelling in this role fun and rewarding. **Compensation includes base salary with commission** Come grow with us! Job Type: Full-time Pay: $75,000.00 - $130,000.00 per year Benefits: Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan License/Certification: Driver's License (Preferred) Ability to Commute: Lexington, MA 02420 (Required) Work Location: On the road

The Guild utilizes the collaborative efforts of leading professionals, best-practice approaches, tailored curricula and unmatched care to treat the individuals we serve. Mission: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community. At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges. Summary: The Behavior Clinician (Youth Residential Program - Evenings) is responsible for conducting behavioral assessments, selecting function-based interventions, and developing behavior support plans. S/he/they assist in staff training, crisis intervention and make recommendations to students' educational teams regarding behavioral support and strategies. Additionally, the Behavior Clinician I may develop skill acquisition programs, attend team meetings, provide supervision to behavior department personnel, and represent the Clinical Department to outside agencies. Major Duties/Responsibilities: * Ensure policies/procedures regarding behavior management adhere to all regulatory and agency guidelines. * Participate in IEP development and progress monitoring; working cooperatively with Educational and Residential staff to address the needs of students across settings. * Conduct Functional Behavior Assessments and develop corresponding Behavior Support Plans * Provide formal staff training for behavior support plan implementation in school and residential settings. * Provide informal staff training by modeling behavior support plan implementation and appropriate staff-student interactions in school and residential settings. * Monitor and provide feedback to staff based on direct observation of behavior plan implementation. * Evaluate Behavior Support Plan implementation and effectiveness, making revisions and programmatic changes as needed. * Develop individualized programming and data tracking using comprehensive assessments and curricula (e.g., VB-MAPP, ABLLS-R, AFLS, and EFL) * Develop and supervise implementation of skill acquisition programs for social and functional living skills in school and residential settings. * Lead classroom and residential group sessions that target social and functional living skills. * Participate in off-site evaluations as part of the admissions process. * Coordinate with student support services and mental health clinicians to provide monthly parent training sessions. * Present data analysis of student behavior and provide recommendations to multidisciplinary teams. * Instruct ABA-based training sessions during Pre-Service training for new staff. * Assist with implementation of RBT training for Guild staff. * Provide support to milieu services by providing crisis management and problem solving, facilitating community experiences, classroom coverage, and classroom assistance. * Assist with implementation of PBIS and trauma-sensitive frameworks. Essential Job Functions * Regular attendance at work is an essential function of the job including inclement weather. * Demonstrated evidence of mature judgment, good interpersonal skills, a desire to enrich individuals' lives and a willingness to learn. * Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs. * Must be able to organize, plan, and prioritize activities with specific attention to higher level strategies while ensuring that details are also effectively addressed. * Proficiency in written and spoken English is an essential function of the job. * Pass Guild Driving test to access Guild vehicles for transportation of individuals. * Must be able to implement crisis intervention techniques as necessary, including Nonviolent Crisis Intervention (via certification through CPI) * The ability to assist individuals in evacuation from the residence. * The ability to provide clinical coverage in the residences during school intercession breaks. Qualifications: * Master's degree in ABA, Education, Psychology or related field required. * Training or experience with a population with developmental disabilities and social/emotional challenges preferred. * Experience in developing, writing, implementing, and evaluating the effectiveness of behavior programs. * Experience in completing and summarizing behavioral assessments. * A valid driver's license. * Must meet background check requirements. * Proficiency in Microsoft OfficeSuite.