Service coordinator jobs in Maryland - 798 jobs

Project Coordinator Job Type: Fully Onsite - 5 days a week (M-F) Pay Rate: $32-$33 hourly on W2 Salary: $55,000-70,000k Yearly We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team. This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners. The ideal candidate will play a key role in maintaining efficiency and ensuring project success. Responsibilities: Support Project Managers with scheduling, tracking, and reporting. Maintain organized project documentation and updates. Coordinate meetings and follow up on action items. Communicate with internal teams, suppliers, and customers. Monitor progress and flag risks or delays. Qualifications/Must haves: 4+ years of project coordination or related experience. Experience with purchase orders (POs) and managing customer accounts. Strong organizational and multitasking skills. Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus. What We're Looking For: Strong communication skills with an outgoing, adaptable, and professional attitude. Comfortable with daily commute and able to work onsite 5 days a week. Available for onsite interviews and flexible with the hiring manager's schedule. Ready to start immediately if selected and open to any shift schedule.

THE MEDICAL HEART OF MARYLAND Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives. Job Description Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns. Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital. Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient. Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments. Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary. Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients. Communicates coverage issues to the service areas; works with patients and staff to resolve. Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required. Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization. Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed. Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures. Qualifications Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required. Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred. 1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

IN A NUTSHELL Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle. WHAT YOU'LL BE DOING (and doing well!) Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs. Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations. Generate and monitor Service department's internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time. Assist with performing accurate pricing of labor and/or materials as dictated by the contract for that particular customer. Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes. Track and/or quote deficiencies. Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses. Dispatch appropriate technician(s) based on skill set required for each site or project. Generate and maintain schedules on a daily/weekly/monthly intervals. Field trouble calls, PM inspections, vacation schedule, and subcontractor schedule. Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires. Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed. Material requisition: prepare and process accurate purchase requisitions for purchasing. Complete service contract cancellation form(s) and submit with back up for processing. Coordinate customers' service requirements with other appropriate departments, as necessary, to ensure effective customer service. Provide accurate information to Accounting to ensure one-day billing processing. WHAT WE LIKE ABOUT YOU High school diploma or equivalent. Two to five years of experience in customer service. Strong organizational skills. Ability to multi-task and remain calm under pressure. Possess sound decision-making skills and practical judgment priorities. Ability to encourage and motivate people with positive attitude. Interest in helping and working with customers. Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Professional career development opportunities. Tuition reimbursement.

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role We're looking for a highly skilled and experienced professional to join our team as Coordinator, Vehicle Repair in a 12 month, fixed term position. In this role, you will oversee vehicle repair operations in the field and provide guidance to vehicle repair technicians. You will ensure the timely and efficient repair and maintenance of the fleet while supporting data-driven decisions, compliance, and operational effectiveness. What You'll Do Ensure the timely and efficient repair and maintenance of all LMR vehicles in the field. Respond to client queries and analyze data to make meaningful recommendations to support sound vehicle decisions. Develop and implement maintenance schedules and procedures to maximize vehicle performance and minimize downtime. Maintain and enhance vendor relationships at the field operations level to meet or exceed program performance targets. Provide guidance on the daily operations of the field vehicle repair function within the LMR team. Support and partner with field vehicle repair coordinators by providing guidance, training, and support. Coordinate with internal departments to prioritize and schedule vehicle repairs based on operational needs. Collaborate with vendors and suppliers to source cost effective parts and equipment. Monitor and analyze repair data to identify trends, performance issues, and areas for improvement and make recommendations to leadership. Maintain accurate records of repairs, parts inventory, and maintenance history for the LMR fleet. Basic Qualifications High school diploma or equivalent required Proven experience in vehicle repair and maintenance with a focus on fleet management. Minimum of intermediate level proficiency with Excel and other Microsoft applications. Valid driver's license Proficient in spoken and written English Preferred Qualifications Education: College/University degree preferred. ASE certifications Experience supporting people in cross functional settings is preferred. Strong leadership skills with the ability to motivate and mentor a team. Excellent technical knowledge of vehicle systems, diagnostics, and repair tools. Ability to analyze repair data to identify opportunities for improved efficiency and cost savings. Location: US Remote The hiring base salary range for this position is $60,400 - $83,100 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You * A culture of innovation, empowerment, decision-making, and accountability * Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness * Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to or call . Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rsum and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer - they assist recruiters and hiring managers. Final hiring decisions are made by people. Know Your Rights: Workplace discrimination is illegal

Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations. Maintains a clean and orderly environment to project the safety and health of others. Accurately main Worker, Custodial, Service, Retail

Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community. We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees. We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day. SUMMARY: Under the supervision of the Senior Director of J Camps, The J Camps Admin and Outreach coordinator is responsible for providing administrative support for the J Camps department. This role involves working closely with J Camp families and J Camp staff to ensure that registrations, paperwork, and payment information are accurate and properly entered into the J Camps software systems. The coordinator also oversees J Camps community engagement and maintains relationships with partner organizations. Additionally, this position is responsible for creating systems to maintain organization of both camper and staff information and paperwork, as well as preparing and sharing rosters and reports as necessary. WHAT YOU WILL DO: Communicate professionally and effectively with parents, campers, directors and JCC staff. Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids Work with the camp team to implement a recruitment plan to attract new camper families. Implement a lead follow-up protocol and ensure consistent follow-through for J Camps and J Kids Send monthly birthday cards to J Camps families to maintain engagement Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings. Accurately input payment and additional camper information into our J Camps CRM systems including CampMinder and Salesforce/Traction Rec. Collaborate with the HR department to manage and collect seasonal staff paperwork. Work with Assistant Director of J Camps to plan recruitment events Create camper recruitment events such as the Howard County reunion Lead the planning of the annual staff reunion Implement system for collecting and organizing camper and staff forms Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies Supervise seasonal camp administrative staff Collaborate with the Assistant Director of J Camps to complete the following tasks in CampMinder: Create and distribute weekly rosters and reports to all J Camps Directors during the summer. Review and finalize new camper registrations and process applications. Manage CampMinder reports including but not limited to, bunking, transportation, carpool, and busing capacity reports. Oversee the camper waitlist and communicate with waitlisted families. WHO YOU ARE: Strong customer service skills Prior experience in an administrative capacity preferred. Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines. Desire to make a positive impact on the lives of young people. Demonstrated ability to communicate effectively with parents and campers. Excellent interpersonal skills. Excellent written and verbal communication skills. Highly organized, with a strong emphasis on attention to details. Prior experience in managing paperwork and office files is a plus. Prior experience working in a summer camp or youth-oriented setting is preferred. Flexibility to work some evenings and weekends; full availability required during the camp season, (May- August), with no vacation during that time. Comfortable with Jewish traditions and practices. Proficient in Microsoft Office Suite, including Excel, Word and Outlook PHYSICAL SKILLS AND WORK ENVIRONMENT: While performing the duties of this position, the employee is regularly required to use hands to manipulate objects, or tools, and controls, and to communicate verbally or hear. The employee is frequently required to sit and reach with their hands and arms. The role requires sufficient mobility to assist others with limited mobility. The employee must be physically capable of responding appropriately in situations where participant behavior requires physical action, such as running or restraining. The employee may be asked to assist with transferring participants from wheelchairs. Occasional lifting and/or moving up to 25 pounds may be required. COMPENSATION AND BENEFITS: Salary (or Salary Range): $18.50 $20.00 per hour Benefit & Perks: The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming. This is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment. The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.

Job Description: Description: This role serves as the creator, planner, and implementer of the Student Life Program both in and outside of the residence halls. This position is responsible for teaching the HALLS Curriculum, discipline of students, and implementing life skills programming. This position also serves as the principal caregiver for the students and supervises the resident assistants in the afternoon and evening hours. Life Skills Counselors are also responsible for developing and maintaining necessary residence hall programs. Requirements: DUTIES AND RESPONSIBILITIES Nurturing, Educating, and Engaging Students/Staff (70%) Ø Demonstrates ability to nurture each student entrusted to their care consistent with the Student Life Training & Certification Program by: · establishing trust, · advocating for students' best interest, · mentoring students, · developing strong, mutually respectful relationships, · providing consistent emotional support through praise, affection, empathy, and recognizing student achievement, · advising students through personal problems, · listening to students' thoughts, feelings, concerns, and problems, · helping students in developing relationships, · maintaining students' dignity and self-esteem, · providing opportunities for students to develop personal maturity through developmentally appropriate freedoms and responsibilities, · maintaining confidentiality of sensitive materials, and · supporting students by attending as many functions that involve their students as practical. Ø Fosters relationships between students and their families of origin by: · orienting students and families to the residence hall upon enrollment and providing counseling regarding possible separation issues, · providing opportunities for and promoting interaction with siblings, · participating in parent conferences, when necessary, · communicating with the family of origin regarding student's progress, accomplishments, growth areas, and concerns about the student · consulting with the family of origin, when appropriate, and involving them in decision- making concerning the student's care. Ø Protects the rights and dignity of individual students by: · making decisions based on the best interest of students, · supporting the ethical treatment of all students, · serving as a direct link to students in cases of student's rights violations, and · promoting problem solving and relationship development between students. Ø Attends to students' health care needs by: · recognizing students' health needs and referring to medical services when appropriate, and · maintaining accurate student health care records. Ø Attends to students' mental health needs by: · reporting signs of student abuse, depression, and suicide ideation to mental health services, · maintaining students' dignity and self -esteem, · recognizing and supporting students in bereavement/separation issues, and · listening actively to students' thoughts, feelings, concerns, and problems and counseling when appropriate Ø Attends to the moral, and character development of students by: · teaching and modeling values related to sound moral and character development, and · teaching and role-modeling appropriate choices in movies, music, and television programs. Ø Manages and evaluates the students' individualized goal attainment as part of the implementation of the HALLS standards and benchmarks system by: · stressing the importance of setting goals, evaluating progress, developing a strong work ethic, following through and remaining committed, · collaborating with others to decide how best to help each child reach the HALLS Standards and Benchmarks, and · participating in overall assessment of students. Ø Teaches social, self-help, life-long learning, and basic life skills through implementation of the HALLS curriculum: · teaching developmentally appropriate responsibility for self and others, · teaching developmentally appropriate decision-making and critical thinking strategies, · providing a supportive and flexible structure from which students learn responsibility, problem solving, and time management, · providing opportunities for students to practice/demonstrate learned skills including manners, conflict resolution, cooperation and teamwork, · teaching students to develop a positive peer culture through helping relationships, · facilitating students' development of individual, house and residence hall goals and objectives, · teaching students developmentally appropriate leadership and communication skills, and · encouraging individuality and creative thinking from students. Ø Facilitates student academic achievement by: · providing a structured learning environment and assisting with homework, when necessary, · integrate literacy strategies through the HALLS curriculum · teaching and modeling appropriate study skills, · assessing students' school grades and performance and implementing additional learning support, when necessary, · communicating with teachers on a regular basis, and · counseling and preparing students for college education. Ø Attends to students' personal safety by: · being aware of student location, · being aware of and attentive to warning signs of emotional distress, and · supporting overall campus supervision. Ø Facilitates student leisure and recreational activities by: · teaching students to make leisure activity choices, · planning and leading students on educational and/or recreational trips and/or activities, · facilitating house activities, · participating in residence hall activities, and · encouraging and supporting students' involvement in SEED community activities. Ø Teaches students healthy lifestyles by: · teaching and coaching students' personal hygiene, · demonstrating and involving students in regular physical activity, · educating and counseling students on dating relationships, human sexuality, and drug and alcohol issues, and · making referrals to appropriate student support services when necessary. Ø Teaches students to exhibit behaviors and values deemed appropriate for a member of the SEED community through: · displaying appropriate role modeling, · maintaining personal self-control, · respecting and appreciating diversity, and · modeling positive relationships. Ø Establishes and maintains a developmentally appropriate behavior management system by: · managing student behavior in the house, residence hall, SEED community, and public, · collaborating with students in developing house rules and regulations, · effectively utilizing appropriate skills to prevent and/or de-escalate intense situations while maintaining the dignity and respect of the student, · holding students accountable by delivering natural and logical consequences and using corrective teaching, · utilizing modules from Level I Certification such as active listening, pro-active teaching, corrective teaching, and self-awareness, · utilizing a consistent incentive system that reinforces and rewards students' appropriate behavior, · implementing a motivation / incentive system, and · collaborating with SEED staff and outside agencies (when necessary) to develop strategies to effectively manage student behavior. Ø Provides on-the-job coaching and mentoring for the purpose of: · providing direct support and mentoring to Resident Assistants, · assessing Resident Assistants' skill levels and providing clear direction and support in areas of growth, · developing Resident Assistants' skills consistent w/ the Student Life Training & Certification Program, · motivating Resident Assistants to use the skills they have already learned, · answering procedural questions for Resident Assistants and other staff, · advising Resident Assistants on appropriate role modeling, behavior and cultural/ gender sensitivity, · fostering a sense of autonomy and self-sufficiency in the Resident Assistants, and · promoting career development/advancement opportunities for Resident Assistant. Ø Assisting in the development of personal and professional goals by: · negotiating a plan/agreement with the Resident Assistants, · providing written documentation that the plan is being met, and · following up on whether Resident Assistant have met professional, personal & safety goals. Facilities Management (10%) Ø Responsible for managing and maintaining the house/residence hall facility by: · ensuring a safe, secure, and clean environment, · submitting work orders, when necessary, · conducting monthly fire drills and reviewing emergency exit plan with students, and · maintaining OSHA, first aid and universal precaution guidelines and procedures. Program Development (10%) Ø Develops and maintains individualized student programs including: · participating on student intervention teams and collaborating to develop and implement an individualized plan, · developing and implementing behavioral management programs for students as necessary, and · developing and implementing individual community restitution programs in collaboration with internal departments and external agencies. Professional Development (10%) Ø Achieves and maintains Student Life Program Certification by: · participating in and reaching minimum standards of the Student Life Certification Program (Level I), · reading and researching information pertinent to parenting skills and student development, · setting / meeting annual professional development goals, · evaluating self performance in collaboration with supervisor(s), and · soliciting and implementing feedback on job performance and professional behavior. EXPECTATIONS SEED Core Values All Student Life Staff are responsible for understanding, communicating and demonstrating the following set of shared vales: 1. Respect - being civil, cordial, courteous, and polite toward peers and adults and tolerating differences by treating others as you want to be treated 2. Responsibility - taking ownership and being accountable for your actions and doing what you are supposed to do for the betterment of yourself and the SEED community 3. Self-Discipline - controlling your behavior and actions and doing what is expected of you without reminders 4. Integrity - doing the right thing even when no one is looking. 5. Compassion - being concerned, helpful and supportive toward other people and the community and thinking about how the other person will feel before you act. Behavioral Indicators All Student Life Staff are responsible for demonstrating professional behaviors consistent with the following principles. Such behaviors include, but are not limited to the following: 1. Professionalism: · Cooperative and positive attitude toward students, parents, staff and other constituencies of the school · Presentation of self by appropriate dress and manner of speech · Appreciation for the sensitivity of information gathered in one's professional role and in maintaining the confidentiality of such information · Cooperative team membership and participation on teams both within and outside of the Student Life Program · Appropriate constructive questioning · Openness to new ideas and ongoing program improvement · Maintaining the highest legal, moral and ethical standards, thus enabling each adult to be a strong, positive role model for the students 2. Growth and Development: · Support and actively encourage an overall school environment which promotes personal and professional growth and development · Development and completion of personal and professional growth plans in a timely manner · Commitment to a process of life-long learning · Strive for excellence in both adult's and student's performance · Fulfilling personal and professional responsibilities with honesty, integrity, and in full compliance with school, local, state and federal regulations 3. Commitment to the SEED Mission: · Commitment to the mission of The SEED School of Maryland · Commitment to the shared vision of the SEED School of Maryland · Modeling values consistent with the SEED School's Student-Parent Handbook · Cooperation and collaboration within and across departments to accomplish goals and objectives which are focused on the students. · Enthusiastic commitment to high standards of excellence in performance, behavior, and learning. · Commitment to meeting student's individual needs and understanding their individual contextual background. 4. Effective Communication: · Development and maintenance of high performance teams at every level (students, parents, administration, staff) · Effectively shares information and instruction in a manner that helps others succeed · Communicates plans, goals and developments of projects in an effective and timely manner · Striving to create “win/win” solutions wherever possible · Use of a tone and style of communication that is assertive and appropriate for the individuals as well as the circumstance/situation · Use of tact, sensitivity and empathy when interacting with and/or serving the SEED School, community, parents, students. · Demonstrates an ability to utilize active listening in a manner that shows care, sensitivity, and approachability QUALIFICATIONS Experience & Education · Bachelor's or higher degree or equivalent work experience in social sciences or related field · Two to three years direct experience in administration, management, or other leadership positions · Two to three years experience in adolescent development, residential/boarding education, teaching, or related fields · Two to three years supervision/security experience with adolescents Computer Skills · Proficient in MS Office Suite · Internet savvy and skilled with technology Language Skill · Ability to read, analyze and interpret orders · Ability to respond to common inquiries or complaints from students, staff members, parents, contractors, etc. · Ability to write reports that conform to prescribed style and format · Ability to effectively present information to students, supervisors, and others · Ability to analyze and solve issues Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee must be able to lift and/or move boxes up to 25 lbs. in weight. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment While performing the duties of this job the employee is exposed to a noise level in the work environment that is usually moderate.

The Youth First Care Program is a school-based program through Sheppard Pratt that embeds mental health therapists directly within Prince George's County Schools. By providing services on-site and free of charge, the program helps overcome common barriers to therapy, such as transportation and cost, making mental health support more accessible to students. What to expect. We are seeking a bilingual (English and Spanish) licensed counselor or social worker to provide culturally responsive, trauma-informed mental health support to youth and families within Prince George's County Schools. In this role, you will deliver culturally relevant interventions, collaborate with clinical teams, case managers, and community partners, and help address common barriers to treatment. You will also develop and implement interventions that promote holistic wellness from a client-centered, school-based, and community-focused perspective. Specific Responsibilities: Conduct assessments to tailor treatment plans and engage with clients, families, and support systems. Facilitate wellness activities and educational outreach, focusing on stigma reduction and mental health awareness. Address barriers to treatment engagement and contribute to the development of culturally relevant prevention materials. Act as a liaison for obtaining culturally sensitive services and participate in case management and team planning. Provide clinical assessments, therapy, crisis services, and maintain comprehensive documentation. Deliver services in various settings, including offices, client homes, and other community environments. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Free clinical supervision to those working towards licensure Licensing and certification preparation assistance Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Grand rounds, CME opportunities, and on-site lectures Cross-discipline collaboration What we need from you. Must be licensed in Maryland as a: Licensed Certificated Social Worker - Clinical (LCSW-C) Licensed Masters Social Worker (LMSW) Licensed Graduate Professional Counselor (LGPC) Licensed Clinical Professional Counselor (LCPC) Requirement of fluency in both English and Spanish. A driver's license with 3-points or less and access to an insured vehicle. Experience working with at-risk adolescents and families is preferred. The pay range for this position is $60,320 minimum to $87,838.40 maximum. Pay for this position is determined on a number of factors, including but not limited to, license and years and level of related experience. Sheppard Pratt's mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work. #LI-EH1

How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates A current teacher certification

Wor-Wic Community College is accepting applications for a Veterans Upward Bound (VUB) coordinator to assist with the implementation of the federal VUB program to achieve program goals and objectives. This position may be required to periodically work evenings and weekends. Some local travel is required. The following list is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills or working conditions associated with this position. * Coordinates with veteran-serving agencies for the recruitment of potential VUB participants and referral of VUB participants for external resources; assists with recruitment and screening of potential VUB participants * Provides direct services for students, including intake and advising for current and prospective participants and assists VUB participants with applications for VA education benefits, FAFSA, college admission and military transcripts * Coordinates program services to meet the needs of VUB participants, including presentation of workshops, academic instruction, industry presentations for career exploration and recognition events * Manages database of VUB service usage and student assessments for program evaluation and prepares monthly and annual VUB reports in accordance with VUB guidelines * Performs other duties as assigned * Bachelor's degree * Three years of relevant work experience working with the military community * Computer, Microsoft Office, organizational, mathematical and human relations skills * Valid driver's license * Preference will be given to candidates with prior military service, civilian work in a military organization and/or higher education experience This full-time administrative position is grant-funded and includes excellent fringe benefits. The starting salary will likely range from $60,200 to $69,300, and is based on the successful candidate's qualifications and experience. The right candidate will represent our commitment to innovation, community, integrity, learning, excellence, accessibility and diversity; collaborate and cooperate with others to accomplish the goals of the college; and support new and creative ideas to enhance institutional effectiveness. It is important that your application show all the relevant education and experience you possess. Please do not use "See Resume" or similar language in the job application. Applications may be rejected if incomplete. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The college reserves the right to change or reassign job duties, or combine and/or eliminate positions at any time. Applications received by Jan. 11 will be given first consideration; the position will remain open until filled. ************** This document is available in alternative formats to individuals with disabilities by contacting disability services at disabilityservices@worwic.edu, ************ or TTY ************. Wor-Wic Community College is an equal opportunity educator and employer. Visit **************/Services-Support/Disability-Services to learn more.

How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates A current teacher certification

Under the general direction of the Regional Clinical Manager, Family Services, Organ, the Organ Family Services Coordinator 1 (OFSC 1) is responsible for coordinating a wide range of support for potential organ donor families. Information is to be articulated in an easily understood and accurate manner to families whose ability to process information is impaired by emotionally traumatic circumstances. Infinite Legacy's Organ Family Services Coordinator I coordinates and facilitates emotional support during and after the discussion of the donation process. Rapport is established with donor families, Infinite Legacy team members, and hospital staff involved in the donation process. The Organ FSC 1 will be aware and sensitive to diversity of all kinds (cultural, religious, educational, etc.) while working with families and hospital staff. Education and Experience: Master's degree at an accredited college or university with major course work in social work, counseling psychology, nursing, or related allied health degree. Bachelor's degree with minimum of 4 years relevant experience will be considered. 2 - 4 years' experience in an acute health care setting (preferred), hospice, bereavement counseling center, etc. where there was active involvement in issues involving death, dying, grief and loss. Required Skills/Abilities: Ability to interact with grieving families in a supportive, empathic manner while taking into consideration actual or potential cultural diversities. Ability to communicate effectively, verbally and in writing to provide information to donor families, recipients, health care personnel, and the general public. Ability to comfortably use technology to access and utilize Infinite Legacy databases, draft letters, send/receive email, and access the Internet for vital information/resources to assist donor families. Must have the ability to connect to the Internet safely with speeds capable of supporting both a VoIP phone and laptop. The requirements for such can change at any time and the user must be able to able to maintain current technologies. Must be highly accountable and able to work autonomously. Must possess a high level of self-motivation and well-developed time management, organizational, and problem-solving skills. Organ FSCs will do ten 24-hour shifts per month in addition to simulation time with both external and internal partners, team, and organizational meetings. The majority of work activity is 10am to 10pm. Ability to travel throughout Infinite Legacy's Donor Services Area. Duties/Responsibilities: The Organ FSC 1 will establish initial contact with the potential donor family and provide trauma, grief and bereavement services for the family or identify hospital or community resources to provide this service. The plan for grief and bereavement services will be communicated to fellow Infinite Legacy staff responsible for following the referral for donation. Completes all necessary documentation within the timeframes established by Infinite Legacy and its regulatory bodies. Works in conjunction with appropriate Infinite Legacy staff and funeral homes during local organ and/or tissue cases. Collaborates closely with clinical personnel, DSC, AOC, HS, and TR during donor management to ensure that donor families' needs are communicated to the Infinite Legacy team. Initiates follow-up support to donor and non-donor families when appropriate and is responsible for completing aftercare components within the timeframes established by Infinite Legacy and its regulatory bodies. Responsible for offering the option of organ and tissue donation in accordance with all state, federal and industry related regulations. Provides family a copy of an authorization or disclosure and completes the medical/social history proficiently. Facilitates the sharing of correspondence and communication between donor families and recipients. Works with local transplant centers, OPOs, and tissue processors across the country in obtaining recipient updates when requested from donor families. Attends regularly scheduled Infinite Legacy staff meetings, FS team meetings, and case review. Working Conditions: This position requires consistent availability, travel, and certain physical, language, and communication abilities, including: Frequent prolonged use of computer screen may produce visual fatigue. Requires travel to donor hospitals, off-site meetings, and Infinite Legacy functions in all weather conditions. Possible exposure to communicable diseases, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed. This position does not meet criteria to be eligible for Infinite Legacy's flexible scheduling program. FSCs are considered essential personnel and are expected to be available to work in inclement weather conditions. This position has a workload that is 100% clinical. Valid driver's license and reliable, insured automobile for transportation. Ability to move or traverse within an office, hospital, and outdoors. Manual dexterity sufficient to operate telephones and computers. Ability to accurately communicate, converse, and exchange information in English over the telephone and in person. Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs. Work requires attention to detail, adhering to deadlines, assigning, and receiving work from other staff which may produce mental fatigue. Work requires standing and walking for various tasks and lifting of supplies up to a weight of 40 pounds. This position is Level 2 - Minimal level of exposure to Bloodborne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research. At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family. Our Benefits Include: Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles. Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual. 401K: Plan for your future with employer contributions. Contribute to your retirement on day one of employment that is 100% vested with a 6% match. Life & Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability and long-term disability Pet Insurance Discounts: Because your furry friends matter too! Realize significant discounts on medical care and prescriptions. Tuition Reimbursement: We support your growth and development with education assistance. Join our team today and experience a workplace that truly values you! This position requires employees to be fully vaccinated and be able to provide proof.

The Evening Student Coordinator supports the operations of the library. Duties may include closing the library, assisting with the coordination of undergraduate student workers, circulating library materials, searching for materials, communicating with library patrons about overdue materials, providing technology support, answering questions, recording statistics, and using library software. Education/Experience Bachelors degree and current enrollment in a Stevenson University master's or doctoral program. Must be in good standing with the University academically and judicially. Knowledge/Skills/Ability * Ability to be a reliable team member with a positive attitude is of the highest importance. * Excellent written and verbal communication skills. * Proven time management and organizational skills. * Proficiency in computer skills in a Windows environment including word processing, spreadsheets, and email applications. * Accuracy, attention to detail, and the ability to follow instructions for set procedures and processes. * Flexibility and ability to prioritize duties * Enthusiasm for learning new skills while working with changing technology. * Ability to work both independently and under supervision. * Ability to maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA). * Ability to work evenings and weekends as scheduled. * Previous experience in a library or office is desirable but not required. Physical Requirements Medium work. Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, keyboarding, grasping, talking, hearing, repetitive motions and communicate in English. Close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions. Essential Functions * Serve as the main point of contact for library operations during assigned weekend and evening hours * Learn and use specialized library software * Staff the main information and reference desk as needed * Answer questions in person, via phone, and via online chat reference service as needed * Resolve circulation issues and check library items in and out as needed * Issue guest, visitor, and alumni cards * Assist with the claims missing, claims returned, missing item search process * Assist with overdue/lost/block notices * Provide technology assistance and troubleshooting as needed * Record statistics in assigned areas * Communicate problems and issues to supervisor in a timely manner * Provide direction for undergraduate student workers on assigned shifts Reports To Director, Library Services

Salary: $25.00 PROGRAM COORDINATOR & FAMILY SERVICE COORDINATOR LEAD JOB DESCRIPTION PROGRAM COORDINATOR The Program Coordinator is responsible for inter agency operation coordination of the Outpatient Mental Health Clinic (OMHC), Psychiatric Rehabilitation Program (PRP), and Addiction Services in compliance with Maryland state regulations and CARF accreditation standards. The Program Coordinator works collaboratively with clinical and administrative staff to ensure optimal program functionality and compliance with regulatory standards. Essential Functions Program Operations & Compliance Coordinate daily operations of the OMHC, PRP, and Addiction Services to ensure compliance with Maryland licensing regulations and CARF accreditation standards. Support schedululing of groups, workshops, staff assignments, and coverage. Conduct regular quality assurance reviews, internal audits, and chart reviews to ensure adherence to clinical and administrative requirements. Monitor and support program performance, productivity expectations, case distributions, ensuring compliance with treatment plans, documentation timelines, and outcome measures. Maintain up-to-date knowledge of federal, state, and local regulations affecting behavioral health services. Maintain communiation with leadership, therapist, PRP staff, and front office team. Staff Supervision & Scheduling Provide coordination and support to clinical, rehabilitation, and administrative staff, ensuring adherence to performance expectations and best practices. Assist with training new staff members to align with program goals and regulatory requirements. Assist with onboarding program staff and facilitating staff orientation Facilitate regular staff meetings to address program updates, challenges, and operational needs. Support clinical supervision and professional development initiatives for staff. Client Services & Program Development Monitor client engagement and service delivery to ensure high-quality, person-centered care. Coordinate referrals and transitions between programs to support integrated behavioral health care. Oversee and complete consumer intake process Outreach & Community Engagement Market PRP, OMHC, SUD, IOP, programs to establish community partnerships and referrals Manage marketing and outreach to the community. Develop and maintain relationships with community organizations, referral sources, and stakeholders to promote PRP services. Conduct outreach activities to increase awareness of psychiatric rehabilitation services and engage potential consumers. Collaborate with external agencies to enhance service coordination and resource referrals for consumers. Participate in marketing and networking efforts to support program growth and consumer engagement. Manage the front office referral line phone calls and website referral system inquiries Facilitate an immediate response by each callers requests/inquiries to respective programs. Oversee and ensure individuals are linked to community resources and peer supports to promote community integration. FAMILY SERVICE COORDINATOR LEAD ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required (other duties may be assigned): Direct Consumer Services Provide PRP rehabilitation services to a caseload of up to 12 consumers. Conduct required IRP-based skill-building contacts (6 monthly for adults, 4 for minors). Provide services onsite, in-home, in community, or via telehealth when appropriate. Skills Training & Support Areas Emotional regulation and coping skills. Social skills and effective communication. ADLs, organization, and time management skills. Community integration and resource navigation. Education and employment readiness. Healthy routines, self-care, and life skills development. Documentation Complete PRP notes within 2448 hours based on IRP goals. Assist consumers with updating IRPs based on progress and changing needs. Document missed appointments and outreach attempts. Care Coordination Collaborate with therapists, psychiatrists, schools, probation, family, and community supports. Participate in treatment team meetings. Support re-engagement efforts for consumers who miss appointments. I am very excited about the potential relationship between RMBHS and yourself. We feel confident that your experience and expertise will be an asset to the agency and our growing Consumer base. We look forward to having you on our team. Please sign this letter as proof of your acceptance of the full-time employment offer. Feel free to email Program Director at *******************************if you have any questions. The offer is open for acceptance untilafter which it expires if not accepted by/before that time. Prior to the start of your employment (Not applicable to previous employees) at Renewing Me Behavioral Health Solutions, we will need the following documentations: Criminal Background check First Aid and CPR. Three professional references (Names, Relationship to you and official email Addresses) A Government-issued photo ID and social security card or passport or other work authorization documents. Copies of professional licenses(if applicable). Copies of relevant academic qualification(s). Drivingrecords. (For client transporting roles) Motor Vehicle Insurance.(For client transporting roles) Please upload the documents above via the Bamboohr portal and sign this offer letter as proof of your acceptance of the full-time employment offer. Sincerely, Stacy L. Pleaze, MSW, LCSW-C To ensure a seamless onboarding process, please expect that on or around your rst day, you will participate in a new hire orientation. This orientation will include introductions to the team, location tour, completing employment forms, and reviewing fringe benets. Also you will receive an email to electronically sign and upload appropriate documentation (via Bamboo HR) for the completion of your new-hire forms, such as your criminal background check, First Aid and CPR certication, 3 professional references, copies of your professional licensures and proof that you are presently eligible to work in the United States for I-9 Form purposes. Your acceptance of this position is with the understanding that the nal appointment is contingent upon successful completion of a background investigation and positive references. Kindly indicate your understanding writing within 2 business days. Should you have any questions, feel free to contact Program Director at *******************************. We look forward to your success! Requirements: Required Knowledge, Skills & Abilities Knowledge of Maryland COMAR regulations for PRP and OMHC. Understanding of CARF accreditation standards. Ability to manage caseload while supporting program operations. Strong verbal, written, and organizational skills. Proficiency in EMR systems and Microsoft Office. Knowledge of trauma-informed, person-centered practices. Ability to work independently and collaboratively within a multidisciplinary team. Minimum Qualifications Bachelors degree in Human Services, Psychology, Social Work, or related field (Masters preferred). 13 years of experience in PRP, behavioral health, case management, or program coordination. Valid drivers license and reliable transportation for community visits. Must meet Maryland background and credentialing requirements. COMPLIANCE Must be 18 years or older Once hired, must complete 40 hours specialized PRP training before servicing clients independently and an additional 20 hours direct supervision if rendering services to minors Current first aid and CPR certification Ability to follow RMBHS Center practice guidelines and policies Comply at all times with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues. Promote and comply with RMBHSs policies on diversity and equality both in the delivery of services and treatment of others. Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provision of the HIPPA regulations and all related rules and regulations. Comply with the RMBHSs protocols on the appropriate use of telephone, email, and internet facilities. Comply with the principles of risk management in relation to individual and corporate responsibilities. Comply with RMBHSs policies on diversity and equality both in the delivery of services and treatment of others. PHYSICAL DEMANDS Ability to sit for several hours Ability to frequently utilize the computer and other office technology Occasional standing and walking throughout shift Ability to travel to various program locations Ability to work evenings and some weekends REQUIRED EDUCATION/EXPERIENCE At least 2 years of direct care experience working with emotionally disturbed youth, adults and/or families; addictions experience is a plus A self-starter with excellent client centered and organized approach to client care Excellent organizational skills with an attention to detail Desire to work with a small member team of passionate client-centered professionals High level of integrity, patience, compassion, and care Problem solver and strong team-player Professionalism in dealing with client related pressure, unpredictability, and sensitive situations Superb organizational skills and ability to guide, direct, or influence people Excellent written and oral communication skills

The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. Utilize various reports and data bases to assign cases to members of the care team. Assist with health screenings and assessments and supports patient education related to social and health needs. Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. Identify members who could benefit from case management and make appropriate referrals to the CM Program. Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). Provide education regarding scheduling routine wellness and screening appointments. Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. Document the patient medical record and/or care management application. Maintain HIPAA standards and ensure confidentiality of protected health information. Perform other duties as assigned. Qualifications Education and Experience High School Diploma. Associate degree in a healthcare related field preferred. Minimum two (2) years' experience in care management, coaching or community health work. Minimum two (2) years' experience working in a client service environment. Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities Working knowledge of basic medical terminology and concepts used in care management. Working knowledge of population, demographics, assets, and needs. Working knowledge of chronic health conditions and associated self-care. Working knowledge of social determinants of health disparities. Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). Ability to educate members regarding community resources. Ability to think critically and follow a plan of care. Advanced customer service skills. Proficient documentation skills to maintain client records. Ability to analyze, compare, contrast, and validate work with keen attention to detail. Effective interviewing, listening, and coaching skills. Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Effective analytical, critical thinking, planning, organizational, and problem-solving skills. Ability to communicate effectively in person, by phone, and by email. Ability to work independently and as part of a team. Advanced verbal, written and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $23.7-$33.19 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The Evening Student Coordinator supports the operations of the library. Duties may include closing the library, assisting with the coordination of undergraduate student workers, circulating library materials, searching for materials, communicating with library patrons about overdue materials, providing technology support, answering questions, recording statistics, and using library software. Essential Functions Serve as the main point of contact for library operations during assigned weekend and evening hours Learn and use specialized library software Staff the main information and reference desk as needed Answer questions in person, via phone, and via online chat reference service as needed Resolve circulation issues and check library items in and out as needed Issue guest, visitor, and alumni cards Assist with the claims missing, claims returned, missing item search process Assist with overdue/lost/block notices Provide technology assistance and troubleshooting as needed Record statistics in assigned areas Communicate problems and issues to supervisor in a timely manner Provide direction for undergraduate student workers on assigned shifts

Company: Renewing Me Behavioral Health Solutions About Us Renewing Me Behavioral Health Solutions (RMBHS) is a CARF-accredited and Maryland-licensed Outpatient Mental Health Center providing integrated behavioral health services to children, adolescents, and adults. Our licensed programs include Psychiatric Rehabilitation (PRP), Outpatient Mental Health Center (OMHC), Intensive Outpatient Treatment (IOP), and DUI/DWI Early Intervention. We are committed to empowering individuals and families through person-centered care, rehabilitation, and skill-building services that promote independence and stability. Position Overview We are seeking a Contractual 1099 PRP Family Service Coordinator (Direct Care Counselor) to join our Psychiatric Rehabilitation Program. This role provides community-based and onsite direct care services to support clients in building independence, stability, and daily living skills. The position offers flexible part-time hours and the independence of a 1099 contractual role. Essential Duties and Responsibilities Provide a minimum of 4 visits per month for minors and 6 visits per month for adult consumers in home, office, or community settings. Complete consumer progress notes within 24-48 hours according to IRP goals. Facilitate a minimum of 2 onsite/offsite psycho-educational groups per month. Transport and participate in onsite psycho-education, social skills, and/or wellness groups/activities at least monthly with consumers. Transport, accompany, or assist consumers with scheduled treatment, psychiatric, and medical appointments as needed. Carry out services and supports that meet consumers' medically necessary mental health needs, as reflected in the IRP, promoting independence, choice, and overall wellness through monthly collaboration with the therapist. Assist consumers in monitoring and obtaining access to entitlement benefits; apply when necessary and monitor benefit status monthly. Be available to consumers in the event of a mental health crisis while on duty. Assist consumers in creating a daily structure that fosters skill-building, decision-making, and community integration. Implement interventions from rehabilitation plans including therapeutic recreation, cultural enrichment, and independent skill-building activities. Participate in development and implementation of IRPs and rehabilitation service plans. Ensure consumers are successful in managing their medication and other holistic wellness needs. Participate in clinical training, treatment team meetings, and staff meetings (weekly or as scheduled). Collaborate with therapists, psychiatric nurse practitioners, and other care providers to ensure treatment schedule compliance. Participate in individual IRP goal development and provide ongoing support toward goal achievement. Serve as liaison between clients, families, therapists, housing providers, case managers, and community agencies. Qualifications High School Diploma with relevant behavioral health experience (Bachelor's degree in Human Services, Psychology, Social Work, or related field preferred). Prior experience in Psychiatric Rehabilitation Program (PRP) or direct care strongly preferred. Must be reliable, organized, and able to work independently as a contractor. Strong interpersonal and communication skills. Must have reliable transportation for community visits. Compensation & Structure Contractual 1099 position (independent contractor). Part-Time schedule with flexible hours (evenings and weekends as needed). Competitive hourly rate. Ongoing professional development and training opportunities. Join RMBHS as a contractual PRP Family Service Coordinator and make a lasting difference by blending onsite and offsite support, facilitating workshops, and guiding consumers toward stability and independence.

Job Description * General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. * Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. * Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). * Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. * Utilize various reports and data bases to assign cases to members of the care team. * Assist with health screenings and assessments and supports patient education related to social and health needs. * Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. * Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. * Identify members who could benefit from case management and make appropriate referrals to the CM Program. * Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. * Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). * Provide education regarding scheduling routine wellness and screening appointments. * Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. * Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. * Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. * Document the patient medical record and/or care management application. * Maintain HIPAA standards and ensure confidentiality of protected health information. * Perform other duties as assigned. Company Description The University of Maryland Medical System (UMMS) is an academichealth system, focused on delivering compassionate, high-quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications * Education and Experience * High School Diploma. * Associate degree in a healthcare related field preferred. * Minimum two (2) years' experience in care management, coaching or community health work. * Minimum two (2) years' experience working in a client service environment. * Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. * Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities * Working knowledge of basic medical terminology and concepts used in care management. * Working knowledge of population, demographics, assets, and needs. * Working knowledge of chronic health conditions and associated self-care. * Working knowledge of social determinants of health disparities. * Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). * Ability to educate members regarding community resources. * Ability to think critically and follow a plan of care. * Advanced customer service skills. * Proficient documentation skills to maintain client records. * Ability to analyze, compare, contrast, and validate work with keen attention to detail. * Effective interviewing, listening, and coaching skills. * Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. * Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. * Effective analytical, critical thinking, planning, organizational, and problem-solving skills. * Ability to communicate effectively in person, by phone, and by email. * Ability to work independently and as part of a team. * Advanced verbal, written and interpersonal communication skills. * Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $23.7-$33.19 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide

The Student Coordinator works as a member of a team to advance and support the operations of the BSNHP , particularly assisting with the clinical placement process. Responsibilities include, but are not limited to, assisting with monitoring student submission of medical requirement documentation, disseminating and collecting clinical site documentation as needed, and communicating with students regarding clinical placement requirements as needed. The Student Coordinator works closely with the Manager, Clinical Contracts and Compliance and the academic program leaders in the BSNHP to obtain and manage the placement process for the nursing and medical laboratory science programs. Essential Functions Assist with the clinical placement process as directed. Maintain confidentiality in accordance with FERPA and HIPAA regulations. Assist with monitoring student submission of medical requirement documentation in Castlebranch and provide regular reports to the Manager, Clinical Contracts and Compliance, Stevenson University Online Success Coaches, and/or BSNHP academic program leaders as requested. Assist in assignment of clinical groups as requested and communicate site-specific documentation requirements to students. Assist with collection of site-specific documentation, organize by clinical group as appropriate, and provide regular reports to the Manager, Clinical Contracts and Compliance. Communicate with students who are non-compliant in submitting required documentation as needed. Assist with maintaining records of clinical placements, including required paperwork, number of students placed, and contact information for liaisons.