Service coordinator jobs in Middletown, NJ

RESPONSIBILITIES: 1. Reviews PRI's and all supporting clinical documentation for appropriateness to the facility. 2. Serves as a liaison to hospitals through the metropolitan area, making field visits as needed and telephone consultations to confer with hospital staff and to seek out and evaluate potential applicants for admission to the facility. 3. Completes all required clinical pre-admission assessment forms on all potential evaluated, gathering additional medical and social information as needed for a thorough assessment. 4. Begins the application process during field visits and via telephone by disseminating information about the facility's programs; may gather psychosocial and financial information to complete applications with applicants and/or applicants. 5. Documents all applicant clinical and psycho-social assessments. 6. Submits monthly statistics and reports as requested by the Director of Admissions. 7. Contacts Managed Care Companies to obtain pre-authorization; reviews level requirements to obtain appropriate level prior to admissions. 8. Conducts tours of the facilities with potential patients, families and or representatives. 9. Interacts with HMO Case Managers prior to admissions, to review skilled needs and maximization of level. 10. Weekend and Holiday admission coverage as needed. 11. Performs other duties as required. JOB QUALIFICATIONS: 1. RN, LPN or Social Worker registered in the State of New York. 2. MDS experience and PRI certification would be a plus. 3. Previous experience in post-acute admissions processes 4. Acute Care experience preferred. 5. Bilingual is a plus. SPECIALIZED SKILLS AND COMPETENCIES: 1. Responds politely and helpfully to telephone and in-person requests for service consultations. 2. Excellent writing and clinical assessment skills. 3. Good working relationships with staff and referral services. 4. Ability to multi-task and work accurately in a fast-paced environment. 5. Knowledge of Electronic Medical Record, Microsoft outlook, Word, and Excel. 6. Required to speak and write in an understandable manner. 7. Bilingual (English/Spanish) a plus. OTHER SKILLS AND COMPETENCIES: 1. Ability to relate to adult and geriatric populations in a manner that respects their needs and capabilities. 2. Thorough knowledge and understanding of medical terminology, conditions and treatments relevant to adult and geriatric populations. 3. Ability to make thorough and accurate bio-psychosocial assessments of adult and geriatric applicants in relation to the continuum of services provided by the facility.

Job Title : Community Health Outreach Specialist Duration : 2+ Months Education : Associates Degree Shift Details : Hybrid 9-5 (Thursdays Required) General Description: We are hiring a Case Worker (Hybrid) for a 2+ month contract. The role involves conducting home visits and telehealth assessments, scheduling your own visits, and documenting all interactions in the Disease Care Management System (DCMS). You will support members by providing educational materials, coordinating appointments, transportation, medication refills, DME needs, and escalating clinical or social concerns to the assigned Care Manager. Position is Hybrid, 9-5, with Thursdays onsite required.

THIS ROLE IS ONSITE IN QUEENS 5 DAYS PER WEEK. The Organization is looking for a bright, energetic Leasing Coordinator for their newest affordable housing development. This position reports to the Property Operations Manager and will provide assistance with the leasing process and other related property management tasks providing quality service to the tenants and prospective tenants. Responsibilities: Prepare lease renewals Update Student Status LIHTC Recertifications Ensuring all leases are renewed within 120 days Upload all resident documents to Yardi Assist resident in understanding their leases, ledger, and payment Provide support to Residents with property amenities Collect rent/security deposits for new rental Assist with the process of reviewing and submitting annual subsidies (Sec 8, CittFHEPS, NYCHA, etc.) contracts from City Agencies Show viewing for new prospects market and the HPD lottery Prepare documents for key pick up -move in documents Respond to Residents both oral and written communications Resolve ledger billing and building issues Correspond with all departments to ensure quality and accuracy Other duties as assigned Requirements: Must be enthusiastic with strong customer service abilities and follow-up. Must be capable of multi-tasking and prioritizing work Detail oriented with strong follow-up skills Prior training in Fair Housing regulations preferred Experience working with Yardi preferred Must exhibit excellent verbal and written communication skills High School or GED required; Excellent Organizational skills, time management a plus Ability to work independently once trained and as part of team. Microsoft office, Word, Excel experience

Responsibilities Prepare and type title reports accurately and in a timely manner Utilize TrackerPro software for order entry, document management, and workflow tasks Assist with organizing and coordinating title files and documentation Communicate with team members and clients as needed to ensure smooth processing Perform general administrative duties related to title production Requirements Previous experience in title or real estate office preferred Proficiency with TrackerPro is required

🌟 Client Intake Specialist - Above & Beyond Therapy 📍 On-site | Toms River, NJ | Full-time At Above & Beyond Therapy, we believe every family deserves exceptional support on their autism journey. As one of the fastest-growing ABA therapy providers in the country, we're looking for a Client Intake Specialist to be the welcoming face of our organization and ensure every new client feels confident, cared for, and set up for success. What You'll Do Be the first point of contact for new families - reaching out by phone, email, and other channels to answer questions and explain our services. Guide families through onboarding by collecting required documentation, verifying insurance information, and creating accurate client profiles. Ensure clarity & transparency around insurance coverage, eligibility, and potential out-of-pocket costs. Coordinate across teams so each client transitions smoothly into active services. Deliver an exceptional experience that builds trust and satisfaction from the very start. What We're Looking For Strong communicator who enjoys talking with people and can explain information clearly. Detail-oriented and organized - able to manage multiple clients, documents, and deadlines. Experience with customer service, healthcare, or insurance verification is a plus (but not required). Someone motivated by helping families get access to the care they need. Comfortable working with a variety of computer programs and systems beyond standard tools like Microsoft Word and Excel. Why Join Us Mission-driven impact: You'll play a vital role in helping families access life-changing autism services. Team culture: Supportive, collaborative, and passionate teammates who care deeply about the work. Growth opportunities: As we expand nationwide, we're committed to developing our people along the way.

Adecco Creative and Marketing partnered with a luxury jewelry enterprise to hire a Partnerships Coordinator. Job Title: Partnerships Coordinator Contract Duration: Through May 31, 2026 Pay Range: $25-$28 per hour Job mission The commercial network is composed of Boutiques, Ecommerce, and Retail Partners, who are our authorized watch retailers. We work with Retail Partners to expand our reach to clients across North America, offering the same level of service as with our boutiques and ecommerce network. Our goal is to strengthen our network of Retail Partners through an efficient supply chain, competitive retail environments, and excellent client services. Key Responsibilities Customer Engagement Initiatives Support the development of the annual rollout plan for the initiative within the external network. Assist with the planning and execution of meetings and training sessions related to the initiative. Develop and maintain a tracker to monitor the progress and performance rollout throughout the year. Client Engagement Support the launch of new tool within the external network. Assist in ensuring all participating clients execute the necessary legal agreements. Coordinate with HQ/IT teams to ensure seamless technical implementation. Monitor and analyze feedback, providing actionable insights. Client Experience Maintain and update the annual event calendar, coordinating communication of dates and detail to all relevant teams. Coordinate events logistics, including ordering gifts, invitations etc tracking deadlines to guarantee on-time execution. Collect and consolidate feedback and results after each event to support continuous improvement. Support roll out of the new gifting strategy: monitoring all orders, tracking legal documentation. Organize and schedule training sessions related to gifting protocols and processes. Strategic Project Management Create in collaboration with SDP and Regions the Project and Score Cards for new Espace projects. Track and maintain updated tracker of all ongoing repairs request across the network. Support leadership team in organizing cross functional presentations and seminars. Ambassador Community Support in developing and executing the annual engagement plan for the Ambassador community. Assist in the organization of the yearly seminar. Create and distribute monthly newsletter, gathering relevant content and ensuring timely delivery. Maintain and update the contacts list for all members. Qualifications Previous experience especially in luxury retail, service or hospitality industry is a plus. You have strong communication/interaction and project management skills. You have a strong attention to detail with the ability to handle multiple tasks simultaneously. You have convincing interpersonal and relationship-building skills with the ability to collaborate with groups of people on a project. You are proactive, flexible, innovative and passionate. You have strong working knowledge of Microsoft Office, including Excel and PowerPoint. Experience with Power BI, Macro & SAP knowledge is a plus. Fine print: This is a W2 position. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws. Equal Opportunity Employer/Veterans/Disabled Must be authorized to work in the U.S. without employer sponsorship. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: *The California Fair Chance Act *Los Angeles City Fair Chance Ordinance *Los Angeles County Fair Chance Ordinance for Employers *San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide! Cleanliness is a necessity of every business. As a Custodial Services worker on our team, you?ll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. The best part? It?s just the starting point of your career! It?s time to pursue what matters to you. Essential functions and responsibilities?of the position may vary by Aramark location based on client requirements?and business needs Compensation Data COMPENSATION: The Hourly rate for this position is $20.00 to $20.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations Maintains a clean and orderly environment to project the safety and health of others Accurately maintains and cleans housekeeping equipment Cleans assigned areas to Aramark and client standards and requirements Follows procedures for storage and disposal of trash and transports it to designated areas Reports maintenance concerns via work order requests to appropriate personnel Secures the facility, ensuring building is locked/unlocked as required Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous custodial experience preferred. Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers Adaptable to guests? needs This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Job Description Under the direction of the Health Insurance Access Program Director and Associate Director, plan, direct and coordinate outreach activities designed to raise program awareness and maintain community relationships. Complete all applications for the Local Department of Social Services. These duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up. RESPONSIBILITIES: Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills. Attend additional trainings specific to the Aged, Blind and Disabled population. Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance. Travel to partner locations to maintain relationships. Provide referrals to other agencies, if applicable. Collect and report data to Director and Associate Director. Report all issues and concerns to Director and/or Associate Director for resolution. Maintain ethical standards including but not limited to HIPAA. Assist Disabled, Aged, Blind also known as non-MAGI population by inputting all required household data on application and accompanying documents Collect and copy required documents Explain submission and approval process Provide guidance on the Medicare application process Educate consumers regarding changes in circumstances that may affect eligibility as well as reporting requirements Assist NON-MAGI population with renewal completion Travel to meet consumer, as necessary MINIMUM QUALIFICATIONS: Ability to handle confidential information in an ethical, professional manner. Ability to provide exceptional customer service to all clients. Must be a collaborative team-player willing to provide assistance and perform various tasks as needed. Must be willing to travel throughout NYC, Rockland and Westchester Counties.

Job Description JOB TITLE: Admissions Specialist REPORTS TO: Deputy Director of Admissions DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTION: To provide effective and efficient advocacy service as part of the induction process including program interviews, ascertaining information and orientating prospective residents in the Odyssey House admissions process. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Ensure potential inductions are serviced immediately in a professional and concerned manner. 2. Make sure all documents are included in new charts prepared prior to transfer. 3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly. 4. Submit reports as required 5. Counsel, screen, interview, and induct residents. 6. Obtain medical and psychiatric clearances when necessary. 7. Participate in outreach engagements. 8. Develop files on new inductions. 9. Coordinate individual inactive charts/closure. 10. Other projects and assignments as required. 11. Follow up scheduled interviews/inductions. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES. High School Diploma or equivalent with minimum of one year experience in a TC and/or admissions knowledge and experience. CASAC/CASAC-T Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

West Side Federation for Senior and Supportive Housing Clinical Coordinator I Job Description: Clinical Coordinator II The Clinical Coordinator I will supervise the provision of professional social work services, including but not limited to, supervision of social workers, case managers, recreation, medication and other program staff members, while carrying a small caseload. The Clinical Coordinator I reports to the Managing Director or Director of Clinical and Social Services and works closely with the Building Manager. Responsibilities Provide clinical and case management supervision to all social work and case management staff Provide access to clinical supervision to all staff as needed As a member of the Intake Committee, review all applications for admission, participate in home visits to prospective applicants and participate in all admission decisions Provide clinical support and resources for any psychiatric emergencies Review and sign support plans, case management summaries, case notes and psychosocial histories Ensure compliance with contract and regulatory requirements thru regular chart audits to review completeness, timeliness and quality of documentation Meet regularly with Building Manager to review tenant and building issues Coordinate with Building Manager on staff training and provide resident related counseling to building staff as needed Lead a weekly team meeting with social work staff Facilitate monthly or quarterly meetings with Building Manager and social work staff Provide orientation and training for new social work staff Review incidents and incident reports and submit to contracted agencies as required Assume leadership role during site audits by contract agencies; write and submit any required Plans of Correction Supervise social work intern/s as needed Clinical Coordinator II will develop a 1:1 relationship with residents Assist residents in obtaining and maintaining appropriate medical and mental health services Assist residents in obtaining and maintaining entitlements Assist residents in establishing and/or maintaining family and social contacts Assist residents in identifying socialization activities Complete required forms and reports for resident discharges and/or transfers Provide crisis intervention services Visit residents in hospitals, nursing homes or other care facilities as needed Facilitate community building through various modalities including group work services, activities and holiday celebrations Other responsibilities as assigned Qualifications MSW required; LMSW preferred Minimum of 3+ years experience working with the older adults and/or people with a history of homelessness, mental health issues or substance use required Supervisory experience preferred WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Compensation details: 68000-75000 Yearly Salary PIaa1e3bc0a276-31181-38291177

* Job Type: Support Staff - Union * Bargaining Unit: Local 2110 * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $56,182 - $56,182/Annually The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary Reporting to the Associate Director of the Center for the Core Curriculum, the incumbent will provide comprehensive administrative support for the Center for the Core Curriculum. The position requires the ability to manage a wide variety of tasks, excellent verbal and written communication skills, and collaboration with staff members, faculty and administrators across the University. Responsibilities * Provides administrative support for up to 200 faculty members teaching in the Core. Communicates Core policies and procedures in person and via email. Arranges meetings and supports the schedule of the Director of the Center for the Core Curriculum. Daily interaction with students, faculty, and administrators, while performing multiple duties, and meeting deadlines. The incumbent also sends out routine weekly Core communications to faculty and guest speakers; works closely with the offices of the Dean of the College and Academic Affairs to schedule meetings in the Core Conference Room and Core Library; liaises with the Associate Director of Academic Affairs, Finance and Administration, and other administrative units as directed. Prepare and assemble faculty course materials and liaise with Columbia Housing to ensure access for instructors teaching in undergraduate residences. * Coordinates and sets up weekly meetings, and arranges all aspects of regularly scheduled faculty luncheons and special occasions; provides administrative support for the entire array of Core programming events including scheduling regular and electronic classrooms, and distributes information and publicity materials as directed. Assists with the acquisition of required texts for Core courses and the distribution of desk copies to instructors. Handles all logistics for weekly internal/external faculty speakers: writes, edits, and manages correspondence with faculty outside of Columbia; makes travel and logistical arrangements; and provides technical support. Supports the final exam for Literature Humanities and Frontiers of Science: assists exam committee with proofreading and editing; helps with exam scheduling and room assignments; and arranges printing and distribution of physical exams. Serves as liaison with the Office of Disability Services and with Columbia Athletics to provide any necessary accommodations for students taking the exam. * Serves as the first point of contact at the front desk of the Center for the Core Curriculum; provides students and instructors with information on registration policies and procedures; and distributes Core book loans to students. * Provides logistical support for the interview and selection processes for preceptorships and lectureships for Core courses, which includes processing applications and creating applicant files, updating recruitment databases, coordinating calendars with relevant committees, scheduling interviews and class visits, and corresponding with applicants. Drafts and revises preceptor, lecturer, and adjunct appointment letters for Core Faculty Chairs and works with academic departments and administrative offices in Arts & Sciences to complete appointment processes. * In collaboration with the Associate Director of Academic Affairs, Finance and Administration, assists in processing of reimbursements for instructors related to individual class outings and programs; processing honoraria and travel reimbursements for guest speakers. * Maintains and updates Core faculty email and contact lists for all Core courses (African Civilization, Art Humanities, Contemporary Civilization, Frontiers of Science, Latin American Civilization, Literature Humanities, and Music Humanities) and departmental communications, including 9 main listservs and numerous email list subsets. Prepares and distributes large mailings for all faculty. * Working closely with the Associate Dean for Academic Affairs and Core Chairs, maintains and updates pages on the Columbia College website dedicated to the Core Curriculum, which includes maintaining and editing content and course materials for course instructors (e.g., uploading required documents and supplemental material, removing outdated materials) and performing monthly maintenance quality assurance checks on content links. * Other related duties as assigned. Minimum Qualifications * High School diploma and/or its equivalent required. * A minimum of three years of relevant experience, or a combination of education and experience, is required. * Excellent communication (verbal and written), editorial, organization, interpersonal, administrative, and technical skills required. * Discretion and attention to detail are essential. * Multi-tasking, flexibility, and a demonstrated ability to work well with a broad constituency are required. Applications submitted without a resume and cover letter will not be considered Preferred Qualifications * College degree preferred. * Experience in a University or other complex organization preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Information Position Number S00741 Position Title Indigenous Student Services Coordinator Division/Portfolio Student Services Department/Program Indigenous Student Services Location Penticton Other Flexible Work Options Your Opportunity Under the general supervision of the Indigenous Services Manager, the Indigenous Student Services Coordinator facilitates the successful transition of Indigenous students from pre-application to graduation using a holistic, Indigenous student-centered lens. A key function of this position is facilitating retention, working closely with enrolled Indigenous students. The position assists with the development and implementation of individualized educational plans as necessary. The Indigenous Student Services Coordinator initiates and maintains working relations with, and knowledge of, Indigenous communities, organizations, service providers, and other training institutions locally, regionally, and provincially. The position acts as primary resource for prospective and current Indigenous students and performs other related duties as required. Functions and Duties ENTRANCE ADVISING: 1. Assists prospective and current Indigenous students to meet their personal career and educational objectives. Provides prospective Indigenous students with information and basic advice regarding OC programs, admission requirements, and suitability related to their learning/training objectives. Refers Indigenous students to Educational Advisors for in-depth program and course advising information. Assists with OC processes including facilitating admissions and registration. Assists in interpreting College policy and regulations. 2. Assists in providing general educational advice. Provides one-on-one support by identifying and putting in place strategies and plans to assist Indigenous students with their successful transition into OC, their transition from one academic year to the next, and upon transferring or graduating from OC. 3. Assists Indigenous students by helping to identify and then providing advice related to reducing or eliminating barriers to participation in post-secondary education (e.g. daycare, financial aid, academic readiness, and band funding). 4. Maintains detailed records of student interviews. MENTORING: 1. Regularly communicates and interacts with Indigenous students, individually and/or collectively, to support their educational journey. Acknowledges the strengths of each student and maintains a focus on active listening, encouragement, and empowerment. Functions as an advocate as appropriate. 2. Recognizes when to provide trauma-informed support as a result of issues stemming from a history of systemic marginalization including but not limited to post-traumatic stress disorder and intergenerational trauma. Addresses concerns tactfully, taking into consideration confidentiality, and refers students to counselling, accessibility services or academic support services as needed. 3. Maintains lists/databases of current Indigenous students and student funding contacts. Assists Indigenous students in awareness of the range of services available from local Indigenous communities, organizations, and service providers. Refers students to community resources as needed. 4. Responsible for the smooth functioning of the regional Indigenous Student Centres. Leads or participates in the planning, organization, and delivery of culturally specific services on an annual basis. Refers students to additional services (e.g. Learning Centre, Counselling, Financial Aid & Awards, Accessibility Services, etc.), faculty, admissions and registration, and on-campus housing as needed. Recruits, hires, and supervises student employees (e.g. peer mentors) as needed to supplement the support network provided by Indigenous Services. 5. Participates in meetings and sits on committees as required. COMMUNITY LIAISON: 1. Maintains currency and awareness of Indigenous communities, organizations, and service providers, especially those within the College region. Develops and maintains ongoing community connections and partnerships. Engages with and participates in local Indigenous community initiatives and events with a focus on maintaining respect and demonstrating reciprocity. 2. Identifies and maintains strong relationships with local Indigenous knowledge keepers and elders. 3. Engages in the promotion of Okanagan College and its programs to the external Indigenous community, generating interest and encouraging applications. 4. Assists and participates in the development and practice of creative recruitment activities with a particular focus on the needs of Indigenous students. Prepares and administers Indigenous student recruitment presentations. Promotes, attends, and coordinates events and activities such as program information evenings, experiential activities (e.g. student for a day), and campus tours. 5. Attends recruitment events (e.g. career fairs, conferences) locally and provincially when appropriate. 6. Visits Indigenous communities, organizations, and service providers to liaise with prospective students, parents, education coordinators, counsellors, and administrative staff. Provides program information to school district Indigenous support workers, counsellors, teachers, and career contact centres. CAMPUS EVENTS: 1. Leads or assists with planning, coordination, promotion, and delivery of culturally relevant events, both campus-specific and institution-wide, on an annual basis. Assists with and participates in the coordination of student events more generally (e.g. orientation). 2. Supports students and student employees with coordination of activities and events for other Indigenous students. 3. Leads or assists with ordering/purchasing of event or student centre supplies (e.g. food, prizes) by assessing needs and evaluating options as necessary. 4. Leads or participates in the identification, invitation, and coordination of guests and Indigenous community representatives, knowledge keepers, and elders for culturally relevant events and activities. Education and Experience Bachelor's degree in a related area (Indigenous studies, social work, education, etc.) required. A minimum of 4 years related experience working with Indigenous learners, communities and/or organizations required. A combination of education and extensive related experience will be considered. Knowledge and understanding of Indigenous communities, customs, and history preferred. Knowledge of post-secondary institutions, particularly Okanagan College is an asset. Training in trauma informed care and nonviolent crisis intervention is an asset. Experience with post-secondary student recruitment, marketing, event organization and experience working with committees and volunteers is an asset. Skills and Abilities * Excellent written and verbal communication skills * Exceptional public speaking skills * Exceptional customer service and a strong student-focused orientation * Dealing with people in a calm, tactful, efficient and effective manner that projects a polished, professional and helpful image * Presentation and research skills * Organizational abilities * Maintain positive working relations with organizations, colleague institutions, high school principals and counselors * Act independently, to organize and co-ordinate recruitment and other special events * Computer literate and familiar with Microsoft Office (Word, Excel, Access, and PowerPoint) Preferred Qualifications Desired Start Date 11/03/2025 Position End Date (if temporary) Schedule Annual Salary/Hourly Rate $63,827 - $72,927 Appointment Type Support - Regular Full-time Special Instructions to Applicants Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selections of candidates. Employee Group Support

DUTIES/RESPONSIBILITIES: * Carry small caseload and facilitate groups * Responsible for intake process from engagement to admission to program * Some outreach and recruitment of clients from targeted community * Participate in interdisciplinary case planning team * Maintain statistics and client records * Assist w/ liaison between HRA and agency in placement of clients in treatment * Assist w/ outreach into community to expand referral base for substance abuse services * Provide emergency first aid/CPR assistance when needed. Related duties as assigned. QUALIFICATIONS: CASAC-T required, Masters preferred. Bilingual English/Spanish preferred. Computer literacy, oral and written communication skills required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. HOURS: Full-time 37.5 hours per week * Monday-Friday 9am-5pm MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay. BSFHC is seeking a Population Outreach Coordinator to focus on outreaching to patients to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support outreach efforts to both patients and providers to assist with connecting patients to clinical and enabling services. In this multi-faceted role, they will work with internal and external parties at all levels - representing BSFHC in the most positive light. They should be well-presented with strong oral, written, computer and organizational skills, as well as possess the understanding of an "outstanding patient experience." Duties and Responsibilities include but not limited to: Maintain ongoing tracking and appropriate documentation on referrals on databased to promote team awareness and ensure patient safety. Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Assist member with basic benefit information. Assist patients with appointments for specialists, educational classes, and transportation. Perform data entry of medical information; maintain tracking process and reports. Assist Quality Management personnel to coordinate patients' appointments, equipment, social services, and home health needs. Performs outreach to patients and patients to support completion of quality measures Performs outreach to additional parties such as pharmacies, doctors' offices, labs, etc. Documents all actions taken regarding contact related to member Performs documentation reconciliation to support care and quality initiative. Informs patients of insurer member rewards and incentive programs available to them, during outreach. Qualifications: 2-3 years of experience working with patients and/or patients in a similar role High school diploma or GED required (or working towards completion of same) One or more years of experience in the medical field. Managed Care Experience a plus. Strong customer service skills to coordinate service delivery including attention to patients/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for patients. Bilingual candidates who are fluent in Spanish, Haitian Creole or French are strongly preferred. Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. Hourly rate: $20 - 21 BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER

Job Details Management New York, NY Full Time Graduate Degree $70000.00 - $72900.00 Salary/year Nonprofit - Social ServicesDescription JOB TITLE FLSA STATUS SALARY PROGRAM MANAGER Coordinator of Intensive Case Management Non-Exempt $70,000-$72,900 Drop-In Center Assistant Director of Mental Health Services WORKDAYS [ X ] Monday [ X ] Tuesday [X ] Wednesday [ X] Thursday [X ] Friday [X ] Saturday [ X] Sunday 35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote FUNCTION The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed. TOP RESPONSIBILITIES Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables. Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs. Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to. Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs. Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings). Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff. Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable. EDUCATION REQUIREMENTS [ ] High School [ ] Vocational Training [ ] Undergraduate Degree [ X] Masters Degree MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred. SKILL REQUIREMENTS TGNCNB Competency Proficient communication and writing skills. Knowledge of psychosocial needs of LGBTQ/homeless population. Basic assessment and/or interviewing. Computer and technology, data entry and documentation. Familiarity with trauma informed care and harm reduction. PREFERRED QUALITIES Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply. Qualifications Must have LMSW. LCSW preferred.

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role The Home Study Case Worker plays a critical role in evaluating a potential sponsor's ability to provide a safe, stable, and supportive environment for an unaccompanied child prior to reunification. This includes conducting in-depth, trauma-informed home visits; verifying information gathered by the care provider; and assessing all potential risks, protective factors, and support needs. The HS Case Worker collaborates closely with the HS Supervisor and relevant stakeholders including the care provider's case manager and clinician, the sponsor, and, when necessary, family members of the sponsor or minor to ensure the child's safety and well-being. Home Study services are provided throughout the New York City tri-state area and nationally. This role requires frequent travel across states and may include overnight stays to complete in-person assessments as needed. What You'll Do Initiate contact with the referring care provider (e.g., case manager, clinician) upon case activation to review the child's background and coordinate information-sharing Review the child's history to guide a trauma-responsive approach and ensure age-appropriate, culturally sensitive engagement throughout the assessment process. • Provide Home Study services by conducting in-home assessments and interviews with sponsors and household members to evaluate safety, caregiver capacity, and readiness for reunification. • Identify and flag any red Flags or safety concerns (e.g., abuse, neglect, trafficking, special needs, or risk of exploitation) and maintain high-level communication with the HS Supervisor to discuss concerns, timelines, or case support needs. • Educate sponsors on reunification responsibilities, including providing a safe and stable home, supporting access to education and healthcare, complying with immigration obligations, and fulfilling the Sponsor Care Agreement. Ensure sponsors are informed of the child's rights, including the right to attend school, be protected from abuse or neglect, and access essential services. Submit high-quality Home Study reports within 10 calendar days of referral acceptance, ensuring accuracy, objectivity, and alignment with ORR and agency standards. Routinely audit and maintain accurate Home Study case Diles (physical and electronic), ensuring all required documents are complete. Close out cases in accordance with ORR and program guidelines, including timely updates to the UC Portal and internal trackers. Report any suspected abuse, neglect, or trafficking in accordance with state-specific mandated reporting laws and ORR procedures. Be available and Flexible to accommodate evening, after-hours, and weekend work as needed to meet case deadlines and report requirements. Complete all required ORR and agency trainings and remain current on child welfare policies, best practices, and program protocols Participate in regular supervision, case staffing, and team meetings, both virtually and in person. Must have excellent verbal and written communication skills, including the ability to maintain clear, consistent, and timely communication with supervisors. Given the fast-paced nature of the program, strong communication is essential to ensure alignment of priorities, deadlines, and case needs Perform other duties as assigned by the supervisor or Program Director. Your Qualifications Bachelor's degree in social work (BSW) or a related Field such as education, psychology, sociology, or other behavioral sciences. Valid driver's license Valid TSA-compliant identification, as travel, including air travel will be required as part of this role Minimum of two years of experience working with youth in the social service or child welfare Field. Skilled in writing professional, thorough, and timely assessment reports. Knowledge of child welfare systems and immigration-related policies Familiarity with local community resources and social service systems. Strong verbal and written communication skills, with the ability to manage high-volume report writing and meet strict deadlines. Proficiency in Microsoft Office and case management systems (e.g., Connections preferred). Bilingual in English and Spanish (required) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: This hybrid role requires three in-office days and two remote days per week, with Flexibility for after-hours, weekend, and holiday support as needed to meet report deadlines and expectations. Position Type/Expected Hours of Work: This is a full-time position with an annual salary of $63,922.56. While the program primarily operates Monday through Friday from 9:00 AM to 5:00 PM, a 10:00 AM to 6:00 PM schedule is also available. Flexibility is required, as staff will frequently need to work evenings, weekends, or holidays for case-related matters, including accommodating sponsor availability, fulfilling travel requirements, or ensuring timely completion of Home Study reports in accordance with ORR deadlines. Additional Requirements: Authorized to work in the U.S. Ability to work in-person in New York City (NY) for at least 3 days or more per week. Ability to travel to other Rising Ground sites (if required) Ability to adapt to evolving program policies, procedures, and federal guidelines. Willingness to collaborate across teams and participate in From Hope to Home initiatives and interdepartmental efforts. Demonstrated Flexibility in meeting program demands and adjusting to organizational or policy-driven changes. Ability to balance independent decision-making with collaborative case coordination in a fast-paced, dynamic environment. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

About Rising Ground: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role The Home Study Case Worker plays a critical role in evaluating a potential sponsor's ability to provide a safe, stable, and supportive environment for an unaccompanied child prior to reunification. This includes conducting in-depth, trauma-informed home visits; verifying information gathered by the care provider; and assessing all potential risks, protective factors, and support needs. The HS Case Worker collaborates closely with the HS Supervisor and relevant stakeholders including the care provider's case manager and clinician, the sponsor, and, when necessary, family members of the sponsor or minor to ensure the child's safety and well-being. Home Study services are provided throughout the New York City tri-state area and nationally. This role requires frequent travel across states and may include overnight stays to complete in-person assessments as needed. What You'll Do Initiate contact with the referring care provider (e.g., case manager, clinician) upon case activation to review the child's background and coordinate information-sharing Review the child's history to guide a trauma-responsive approach and ensure age-appropriate, culturally sensitive engagement throughout the assessment process. • Provide Home Study services by conducting in-home assessments and interviews with sponsors and household members to evaluate safety, caregiver capacity, and readiness for reunification. • Identify and flag any red Flags or safety concerns (e.g., abuse, neglect, trafficking, special needs, or risk of exploitation) and maintain high-level communication with the HS Supervisor to discuss concerns, timelines, or case support needs. • Educate sponsors on reunification responsibilities, including providing a safe and stable home, supporting access to education and healthcare, complying with immigration obligations, and fulfilling the Sponsor Care Agreement. Ensure sponsors are informed of the child's rights, including the right to attend school, be protected from abuse or neglect, and access essential services. Submit high-quality Home Study reports within 10 calendar days of referral acceptance, ensuring accuracy, objectivity, and alignment with ORR and agency standards. Routinely audit and maintain accurate Home Study case Diles (physical and electronic), ensuring all required documents are complete. Close out cases in accordance with ORR and program guidelines, including timely updates to the UC Portal and internal trackers. Report any suspected abuse, neglect, or trafficking in accordance with state-specific mandated reporting laws and ORR procedures. Be available and Flexible to accommodate evening, after-hours, and weekend work as needed to meet case deadlines and report requirements. Complete all required ORR and agency trainings and remain current on child welfare policies, best practices, and program protocols Participate in regular supervision, case staffing, and team meetings, both virtually and in person. Must have excellent verbal and written communication skills, including the ability to maintain clear, consistent, and timely communication with supervisors. Given the fast-paced nature of the program, strong communication is essential to ensure alignment of priorities, deadlines, and case needs Perform other duties as assigned by the supervisor or Program Director. Your Qualifications Bachelor's degree in social work (BSW) or a related Field such as education, psychology, sociology, or other behavioral sciences. Valid driver's license Valid TSA-compliant identification, as travel, including air travel will be required as part of this role Minimum of two years of experience working with youth in the social service or child welfare Field. Skilled in writing professional, thorough, and timely assessment reports. Knowledge of child welfare systems and immigration-related policies Familiarity with local community resources and social service systems. Strong verbal and written communication skills, with the ability to manage high-volume report writing and meet strict deadlines. Proficiency in Microsoft Office and case management systems (e.g., Connections preferred). Bilingual in English and Spanish (required) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: This hybrid role requires three in-office days and two remote days per week, with Flexibility for after-hours, weekend, and holiday support as needed to meet report deadlines and expectations. Position Type/Expected Hours of Work: This is a full-time position with an annual salary of $63,922.56. While the program primarily operates Monday through Friday from 9:00 AM to 5:00 PM, a 10:00 AM to 6:00 PM schedule is also available. Flexibility is required, as staff will frequently need to work evenings, weekends, or holidays for case-related matters, including accommodating sponsor availability, fulfilling travel requirements, or ensuring timely completion of Home Study reports in accordance with ORR deadlines. Additional Requirements: Authorized to work in the U.S. Ability to work in-person in New York City (NY) for at least 3 days or more per week. Ability to travel to other Rising Ground sites (if required) Ability to adapt to evolving program policies, procedures, and federal guidelines. Willingness to collaborate across teams and participate in From Hope to Home initiatives and interdepartmental efforts. Demonstrated Flexibility in meeting program demands and adjusting to organizational or policy-driven changes. Ability to balance independent decision-making with collaborative case coordination in a fast-paced, dynamic environment. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionSalary: $65K-$70K THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: ************** Fax: ************** Email: *************** Job Title: Friendly Visiting Coordinator Supervisor: Assistant Director Job Status:Full Time / 35 hrs. per week Job Location: CMP - Friendly Visiting Program Salary Range: $65,000 - $70,000 (Exempt) Work Schedule: Hybrid, field-based role with frequent outdoor work; must be available to work off-site after normal business hours for community meetings or events. About SHOPP: The Neighborhood Self-Help by Older Persons Project (SHOPP) enhances the strength and resilience of individuals of all ages and abilities through innovative programming and supportive services. SHOPPs critical programs serving the Bronx and Upper Manhattan include the Community Care Network Program, four Older Adult Centers (Casa Boricua, Leon, Soundview, and Guess), NORC, Case Management with Friendly Visiting, Elder Justice, Caregiver Support Program, and NY Connects. Program Overview Friendly Visiting Services (FV): FV is a supplemental program within SHOPPs Case Management Program that supports frail, homebound older adults who wish to remain in the community. Using a strengths-based approach, FV reduces social isolation by providing companionship and emotional support. The program matches CMP clients with volunteers for regular in-home visits, fostering mutually rewarding relationships. Position Overview: The Friendly Visiting Coordinator (FVC) manages and supports the FV program, overseeing volunteer recruitment, community engagement, and client-volunteer matching. The FVC ensures high-quality services to homebound older adults while promoting SHOPP programming and maintaining program compliance. Key Responsibilities: Collaborate with SHOPP administration to establish program principles, procedures, and action plans for volunteer outreach, screening, client eligibility, assessment, service initiation, monitoring, reassessment, and termination. Conduct home visits for client assessments, matching of cases, and ongoing support. Home visits may require walking up and down stairs and conducting fieldwork in various weather conditions. Develop and maintain an annual outreach plan to promote volunteerism. Create innovative outreach materials such as flyers, brochures, and presentations using Canva or other tools. Conduct outreach, informational, and program presentations to community groups to recruit volunteers. Recruit, train, and retain 75+ volunteers and coordinate approximately 112 client-volunteer matches annually. Screen and interview prospective volunteers, including reference and background checks. Provide orientation and training to volunteers on the needs of homebound older adults, emergency protocols, and client preferences. Monitor and evaluate volunteer assignments through ongoing communication with volunteers and clients. Develop and maintain a structured, team-oriented volunteer program that encourages peer interaction and support. Conduct ongoing recognition of volunteer contributions and organize an annual volunteer appreciation event. Engage CMP/SHOPP staff in identifying and referring potential clients for FV. Maintain regular communication with CMP staff regarding FV client status, program issues, or concerns. Coordinate and collaborate with SHOPP Outreach team members to develop innovative program promotion strategies. Promote SHOPP programming in the community through events, presentations, and outreach initiatives. Participate in training workshops, staff meetings, Advisory Committee meetings, Community Board meetings, and other assigned meetings. Maintain a supervisory relationship with the Program Director and Assistant Director while receiving peer-to-peer supervision from Team Leaders. Collaborate with student interns and FV volunteers while monitoring completion of required hours. Promote SHOPP Virtual Connections and other virtual programming. Assist with other agency duties and perform tasks as assigned by the Program or Assistant Director. Attend off-site community meetings or events outside of normal business hours as needed. All staff must be able to travel and report to the office a minimum of 23 times per week (or as otherwise requested), and attend in-person training, meetings, or events. Qualifications: Bachelors degree in Social Work or Communications. Minimum of 1 year of volunteer management experience. Spanish-language proficiency required; experience working with older adults preferred. Proficiency in Microsoft Office. Strong organizational and time management skills. Team building, public speaking, critical thinking, conflict resolution, and empathy. Excellent oral and written communication skills. Background Check Notice: All offers of employment are contingent upon the successful completion of a background check. SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision Insurance. How to Apply: Please send your resume to Chief Program Officer, Tynisha Rodriguez, at ***************. Equal Opportunity Employer: SHOPP is an equal opportunity employer and encourages applications from all qualified individuals regardless of age, race, gender, sexual orientation, disability, or any other protected status.

The Admissions Specialist is often the first point of contact between our clients/participants and the agency, and thus services an important function, contributing to the client's first impression of our agency. The Admissions Specialist is calm, detail-oriented, possesses excellent listening skills, and is able to communicate clear descriptions of the services offered by Autism Delaware. The Admissions Specialist is responsible for responding to new requests for service from families and other callers, explaining our services, and setting up families for their first service appointment or informational interview. The Admissions Specialist is comfortable working in a fast-paced environment, entering data into software systems, and documenting the intake process for each potential client. He/she/they also work closely with the Authorization/Billing staff in securing the necessary documentation to request authorization. This position supports the organization as a whole through the accurate and consistent collection of utilization data. The Admissions Specialist adheres to Autism Delaware's policies and procedures, maintains client confidentiality/adheres to all HIPAA requirements. This position requires outstanding communication and organizational skills. Training and ongoing professional development are provided. EMPLOYEE PHILOSOPHY STATEMENT At Autism Delaware, we believe in supporting those who support our mission - and that begins with the way we show up for one another every day. We ask every employee to be the person you want to work with: respectful, kind, collaborative, and professional. MISSION Autism Delaware's mission is to help people and families affected by autism. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Understands The Agency's Mission & Service Philosophy Understands and models Autism Delaware's mission, vision, commitments, and family-driven philosophy of support. Maintains confidentiality of service recipients at all times. Participates actively in meetings, demonstrating self-awareness, responsibility, initiative, and professionalism. Provide support to other services, participate in agency functions, initiatives and fundraising events, as needed when budget allows. Responsible for Completing Admissions Tasks with New Clients & Enrolling Families in Services Answers incoming phone calls and emails from families requesting new service. Explains services and eligibility to callers, allowing callers to choose the service that works best for their family. Processes and completes client enrollment in Autism Delaware services. Assists families with obtaining a referral if needed. Schedules clients for their first appointment. Collaborates with manager, director, and billing staff to identify opportunities for improvement and efficiency in the admissions process. Monitors call response time to ensure a minimum wait time for clients. Reports out to the team at departmental staff meetings as needed. Maintains strict client confidentiality and follows HIPAA privacy rules at all times. Other duties as assigned. Maintains up-to-date knowledge of agency services. Collaboration & Representation Works collaboratively with other professionals. Represents Autism Delaware with professionalism. Actively participates in departmental and agency meetings. Documentation & Compliance Maintains accurate and timely client records, case notes, and service documentation in the appropriate database. Adheres to HIPAA privacy and security requirements. Completes agency required trainings by deadlines. NON-ESSENTIAL FUNCTIONS Maintains a safe, hazard-free work environment. Monitors agency facilities and equipment for cleanliness and safety, raising concerns when necessary. Identifies potential program risks and alerts the appropriate staff immediately. Ensure confidentiality of all business and client information, including compliance with state and federal laws and regulations, including HIPAA. WORKING CONDITIONS & PHYSICAL REQUIREMENTS This is a full-time position (37.5 hours/week), at the Autism Delaware office. Travel to various locations is expected occasionally. Must be able to participate in meetings, training, and events that require prolonged sitting, standing, and occasional lifting of materials. QUALIFICATIONS Minimum Requirements Minimum age 21 High school diploma or GED required Successfully pass background checks and a drug screening Valid Driver's license, auto insurance and favorable driving record; reliable transportation Dependable with a positive attitude Strong time management skills and ability to meet deadlines for documentation Excellent oral and written communication skills Ability to use and/or learn a variety of computer software applications Commitment to Autism Delaware's core values and options policy Bilingual English/Spanish a plus Requirements for Continued Employment Adherence to Autism Delaware policies and procedures Punctual and regular attendance at staff trainings Ability to work cooperatively with clients, coworkers, and community partners Willingness to adapt to evolving service needs and organizational priorities