Service Management Coordinator-Suffern NY
Service coordinator job in Suffern, NY
The Services Management Coordinator plays a crucial role in the delivery of healthcare services for patients within the assigned area. The Services Management Coordinator serve as liaison for patient care activities in specific program and ensures coordination of care around the course of the patient visit as well as subsequent patient interactions between visits. The Services Management Coordinator is responsible for multiple components of care coordination within the program(s). Specifically, Services Management Coordinators are responsible for providing administrative assistance to our providers, nurses, medical directors, medical review and case management team. The position is based in the Suffern clinic location.
Responsibilities
Plays a lead role in the navigation of care and ensures that patients understand their overall program benefits as well as what they can expect the program to provide. This may include but is not limited to: liaison with Physicians, Patients education
Sets goals with patient and care team to coordinate care, documents goal in program dashboard/calendar tool. Follow ups to be tracked include visit status reminders, scheduled follow up and specialty appointments, authorization submitted for review.
Ensures that all orders placed by the providers (internal and external) are authorized after confirming the service falls under the patients covered services.
Services as the primary point of contact to education patients pharmacy benefits, and assist with obtaining prior authorizations when applicable. This may include: Submitting refill request/confirm patients preferred pharmacies; verify coverage.
Organizes correspondence and future program plans for the patient based on program interactions in the electronic medical record as well as in the program benefits systems. This involves ensuring that a plan is made with next steps in the process.
Offers extensive patient navigation between program visits and other encounters. This includes detailed discussion with the patient to review next steps and resources, facilitation of patient concerns review, questions or concerns related to coverage..
Educates and communicates closely with the patients to ensure they have a full understanding of the benefits offered by the program. Patient education provided on all relevant program benefits.
Provides recommendations for process improvement and services improvement aimed at improving patient experience, and participates in ongoing pilot programs to improve patient engagement.
Additional duties as assigned
Qualifications
Bachelor degree required
3 years' experience in healthcare/customer service or relevant experience.
Employer Description
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's “Best Children's Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's “The World's Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $70000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Biomedical Service Coordinator
Service coordinator job in Oakland, NJ
Who We Are
Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.
The Biomedical Services Coordinator oversees and supports biomedical and field service technicians at a designated location. This role ensures that medical equipment-both in-office and at customer sites-is inspected, repaired, and maintained in a timely and cost-effective manner. The coordinator will also manage equipment records, support revenue growth initiatives, and assist with daily office operations including inventory and billing functions.
This position works on special projects that require traveling 2-3 weeks per month to locations across the country.
Key Responsibilities
Coordinate and support biomedical and field service technicians.
Ensure timely and compliant inspection, maintenance, and repair of medical equipment.
Maintain accurate equipment documentation and service records.
Assist with inventory management, requisitions, and purchase orders.
Support customer billing accuracy and timeliness.
Promote continuous improvement and team development through training and feedback.
Partner with internal teams to drive revenue growth and service expansion.
Ensure compliance with safety, health, and quality standards.
Respond to equipment incidents, recalls, and upgrades.
Perform other duties as assigned.
Qualifications
Education & Experience:
Associate degree in Applied Science (electronics or biomedical equipment technology preferred); Bachelor degree preferred.
Minimum of 1 year of technical experience in a healthcare or biomedical setting.
Military training in biomedical equipment technology may be considered.
Technical Skills:
Experience with preventive maintenance and repair of medical equipment.
Ability to read technical manuals and schematics.
Proficient in using test equipment and Microsoft Office (Word, Excel, PowerPoint).
Familiarity with hospital operations and medical equipment manufacturers.
Valid driver's license required.
Ability to lift/push up to 75 pounds.
Behavioral Competencies
Strong communication and presentation skills.
Professional, confident, and customer-focused demeanor.
Team-oriented with respect for others.
Proactive, organized, and self-directed.
Flexible and coachable with a commitment to continuous improvement.
Maintains patient privacy and complies with all regulatory standards.
Geriatric Program Coordinator - F/T Days
Service coordinator job in Jersey City, NJ
The Geriatric Program Coordinator plans, directs, develops and organizes the daily operation of the Geriatric Surgery Program. The Geriatric Program Coordinator partners with the Geriatric Services Program Director in ensuring the program obtains and maintains Geriatric Surgery Verification (GSV) certification, forming Geriatric Surgery Quality Committee, ensuring all GSV standards are met, maintaining performance improvement indicators, serving as the main point of contact with the ACS, overseeing the day-to-day operations of the GSV program, tracking the implementation progress of action items for the Geriatric Quality Committee and initiating and overseeing annual quality improvement initiatives and community outreach projects.
We invite you to listen to a message from our CNO who shares what it's like to be part of Team HMH at Jersey Shore University Medical Center:
Responsibilties:
Essential Job Functions :
Provides counseling, education and instruction. Evaluates that patient care is administered consistently through intervention, written documentation, observation and comparison to established standards.
Demonstrates knowledge of adult medical surgical patients and the patho-physiology of the geriatric patient including but not limited to risk factors management, short and long term complications, nutrition, behavioral changes and patient education. Serves as a clinical resource regarding patient care concerns and issues.
Ensures unit compliance with GSV policies, procedures and patient care documentation requirements. Assures program meets requirements of all certifying agencies and other institutional requirements and guidelines.
Assists the GSV Program Director in the development and implementation of the Center's Geriatric Surgery operation protocols, and policies and procedures. Updates protocols, policies and procedures based on Quality Improvement data. Monitors compliance to protocols, policies and procedures.
Assists Medical Director in developing forms, educational materials and brochures.
Serves as a liaison for staff, administration and other departments.
Other duties and / or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required :
Bachelor of Science in Nursing OR graduate of an APTA accredited program or equivalent OR graduate of an AOTA Occupational Therapy program
Minimum of 2 years of clinical practice with geriatric patients
Well-developed critical thinking and analytical skills.
Independent worker accustomed to clear accountability and reporting.
High level or organizational skills to manage projects, timetables, and implementation plans.
Licenses and Certifications Required
Current valid New Jersey Nursing license OR Physical Therapist license OR Occupational Therapist license
Licenses and Certifications Preferred :
Gerontological nursing certification or Geriatric Specialty certification OR Geriatric Clinical Specialist Certification preferred
Admissions Evaluator - Perm (On-Site in New York, NY)
Service coordinator job in New York, NY
RESPONSIBILITIES:
1. Reviews PRI's and all supporting clinical documentation for appropriateness to the facility.
2. Serves as a liaison to hospitals through the metropolitan area, making field visits as needed and telephone consultations to confer with hospital staff and to seek out and evaluate potential applicants for admission to the facility.
3. Completes all required clinical pre-admission assessment forms on all potential evaluated, gathering additional medical and social information as needed for a thorough assessment.
4. Begins the application process during field visits and via telephone by disseminating information about the facility's programs; may gather psychosocial and financial information to complete applications with applicants and/or applicants.
5. Documents all applicant clinical and psycho-social assessments.
6. Submits monthly statistics and reports as requested by the Director of Admissions.
7. Contacts Managed Care Companies to obtain pre-authorization; reviews level requirements to obtain appropriate level prior to admissions.
8. Conducts tours of the facilities with potential patients, families and or representatives.
9. Interacts with HMO Case Managers prior to admissions, to review skilled needs and maximization of level.
10. Weekend and Holiday admission coverage as needed.
11. Performs other duties as required.
JOB QUALIFICATIONS:
1. RN, LPN or Social Worker registered in the State of New York.
2. MDS experience and PRI certification would be a plus.
3. Previous experience in post-acute admissions processes
4. Acute Care experience preferred.
5. Bilingual is a plus.
SPECIALIZED SKILLS AND COMPETENCIES:
1. Responds politely and helpfully to telephone and in-person requests for service consultations.
2. Excellent writing and clinical assessment skills.
3. Good working relationships with staff and referral services.
4. Ability to multi-task and work accurately in a fast-paced environment.
5. Knowledge of Electronic Medical Record, Microsoft outlook, Word, and Excel.
6. Required to speak and write in an understandable manner.
7. Bilingual (English/Spanish) a plus.
OTHER SKILLS AND COMPETENCIES:
1. Ability to relate to adult and geriatric populations in a manner that respects their needs and capabilities.
2. Thorough knowledge and understanding of medical terminology, conditions and treatments relevant to adult and geriatric populations.
3. Ability to make thorough and accurate bio-psychosocial assessments of adult and geriatric applicants in relation to the continuum of services provided by the facility.
Leasing Coordinator-Affordable Housing
Service coordinator job in New York, NY
THIS ROLE IS ONSITE IN QUEENS 5 DAYS PER WEEK.
The Organization is looking for a bright, energetic Leasing Coordinator for their newest affordable housing development. This position reports to the Property Operations Manager and will provide assistance with the leasing process and other related property management tasks providing quality service to the tenants and prospective tenants.
Responsibilities:
Prepare lease renewals
Update Student Status LIHTC Recertifications
Ensuring all leases are renewed within 120 days
Upload all resident documents to Yardi
Assist resident in understanding their leases, ledger, and payment
Provide support to Residents with property amenities
Collect rent/security deposits for new rental
Assist with the process of reviewing and submitting annual subsidies (Sec 8, CittFHEPS, NYCHA, etc.) contracts from City Agencies
Show viewing for new prospects market and the HPD lottery
Prepare documents for key pick up -move in documents
Respond to Residents both oral and written communications
Resolve ledger billing and building issues
Correspond with all departments to ensure quality and accuracy
Other duties as assigned
Requirements:
Must be enthusiastic with strong customer service abilities and follow-up.
Must be capable of multi-tasking and prioritizing work
Detail oriented with strong follow-up skills
Prior training in Fair Housing regulations preferred
Experience working with Yardi preferred
Must exhibit excellent verbal and written communication skills
High School or GED required;
Excellent Organizational skills, time management a plus
Ability to work independently once trained and as part of team.
Microsoft office, Word, Excel experience
Permit Coordinator
Service coordinator job in Morristown, NJ
Job Title: Railroad Permitting Specialist
Employment Type: Full-Time
Department: Permitting & Compliance
Reports To: Permitting Manager / Senior Project Manager
The Railroad Permitting Specialist will manage and coordinate the permitting and approval processes for railroad-related construction and infrastructure projects. This role requires strong coordination skills, technical understanding, and familiarity with railroad, state, and federal regulations.
You will work closely with engineering, environmental, and construction teams-as well as railroad representatives and public agencies-to ensure all required approvals are obtained efficiently and in compliance with applicable standards.
Key Responsibilities
Prepare, submit, and track permit applications for railroad projects, including right-of-way access, utility crossings, encroachments, and construction activities.
Serve as the primary liaison between the company, clients, Class I and short-line railroads, and regulatory agencies.
Review engineering drawings and technical documents for compliance with railroad standards and permitting requirements.
Coordinate with internal teams to ensure timely submittals and responses to railroad and agency feedback.
Maintain accurate permitting records, correspondence, and schedules.
Monitor permit timelines and proactively communicate updates to project managers.
Ensure all work adheres to federal, state, local, and railroad-specific safety and regulatory standards.
Qualifications
Required:
Bachelor's degree in Engineering, Environmental Science, Planning, or a related field (or equivalent professional experience).
Minimum 3 years of experience in permitting, regulatory compliance, or right-of-way coordination-preferably with railroad or transportation infrastructure projects.
Working knowledge of railroad permitting processes and safety requirements.
Excellent written and verbal communication skills.
Strong organizational abilities and attention to detail.
Proficiency with Microsoft Office and general project management tools.
Preferred:
Experience working directly with Class I railroads (e.g., Norfolk Southern, CSX, BNSF, Union Pacific).
Familiarity with FRA, DOT, or NEPA-related permitting and environmental documentation.
Experience with engineering or construction coordination.
Partnerships Coordinator
Service coordinator job in New York, NY
Adecco Creative and Marketing partnered with a luxury jewelry enterprise to hire a Partnerships Coordinator.
Job Title: Partnerships Coordinator
Contract Duration: Through May 31, 2026
Pay Range: $25-$28 per hour
Job mission
The commercial network is composed of Boutiques, Ecommerce, and Retail Partners, who are our authorized watch retailers. We work with Retail Partners to expand our reach to clients across North America, offering the same level of service as with our boutiques and ecommerce network. Our goal is to strengthen our network of Retail Partners through an efficient supply chain, competitive retail environments, and excellent client services.
Key Responsibilities
Customer Engagement Initiatives
Support the development of the annual rollout plan for the initiative within the external network.
Assist with the planning and execution of meetings and training sessions related to the initiative.
Develop and maintain a tracker to monitor the progress and performance rollout throughout the year.
Client Engagement
Support the launch of new tool within the external network.
Assist in ensuring all participating clients execute the necessary legal agreements.
Coordinate with HQ/IT teams to ensure seamless technical implementation.
Monitor and analyze feedback, providing actionable insights.
Client Experience
Maintain and update the annual event calendar, coordinating communication of dates and detail to all relevant teams.
Coordinate events logistics, including ordering gifts, invitations etc tracking deadlines to guarantee on-time execution.
Collect and consolidate feedback and results after each event to support continuous improvement.
Support roll out of the new gifting strategy: monitoring all orders, tracking legal documentation.
Organize and schedule training sessions related to gifting protocols and processes.
Strategic Project Management
Create in collaboration with SDP and Regions the Project and Score Cards for new Espace projects.
Track and maintain updated tracker of all ongoing repairs request across the network.
Support leadership team in organizing cross functional presentations and seminars.
Ambassador Community
Support in developing and executing the annual engagement plan for the Ambassador community.
Assist in the organization of the yearly seminar.
Create and distribute monthly newsletter, gathering relevant content and ensuring timely delivery.
Maintain and update the contacts list for all members.
Qualifications
Previous experience especially in luxury retail, service or hospitality industry is a plus.
You have strong communication/interaction and project management skills.
You have a strong attention to detail with the ability to handle multiple tasks simultaneously.
You have convincing interpersonal and relationship-building skills with the ability to collaborate with groups of people on a project.
You are proactive, flexible, innovative and passionate.
You have strong working knowledge of Microsoft Office, including Excel and PowerPoint.
Experience with Power BI, Macro & SAP knowledge is a plus.
Fine print:
This is a W2 position.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.
Equal Opportunity Employer/Veterans/Disabled
Must be authorized to work in the U.S. without employer sponsorship.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Coordinator
Service coordinator job in Teaneck, NJ
Title: Facility Coordinator
Speaks Korean Fluently
Hanwha Vision America, Inc. is seeking a motivated and detail-oriented General Affairs / Facility Coordinator to join our team full-time. This position supports daily office operations, facilities coordination, and general administrative functions to ensure a smooth and efficient work environment. The ideal candidate will be organized, proactive, and able to manage multiple responsibilities in a fast-paced setting.
Key Responsibilities:
Greet and direct visitors to the appropriate departments or personnel.
Order and maintain inventory for office and kitchen supplies (including items such as coffee, cups, pens, etc.) for both the Main Office and HITE (Product Showroom/Training Facility).
Provide administrative support to new hires and the CFO, including arranging travel, hotel accommodations, transportation, and handling special requests.
Receive, sort, and distribute incoming mail and deliveries.
Prepare and send outgoing packages via UPS.
Submit and track work orders with building management for any maintenance or facility issues.
Serve as the liaison with cleaning staff and building management to ensure the office, lunchroom, and HITE facility remain clean and organized.
Manage and maintain inventory of new hire welcome kits (e.g., backpack, tumbler, planner, pen) and prepare kits for on-site orientations.
Assist the HR team during new hire onboarding sessions, including ordering, setting up, and cleaning up lunch.
Order business cards and nameplates for new hires before their start date.
Process and post local purchase invoices in SAP.
Perform additional administrative and clerical tasks as assigned.
Qualifications:
Strong organizational and multitasking skills.
Speaks fluent Korean.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Detail-oriented and customer-service focused.
Prior administrative or facilities experience is a plus but not required.
Work Schedule:
Full-time, on-site
Intake Specialist
Service coordinator job in New York, NY
Job Title: Intake Specialist, Legal
FLSA Classification: Full-time (35 hours per week), Non-exempt
The Intake Specialist, Legal will perform specific intake procedures to identify barriers that will impede the structure developed towards guiding clients in becoming self-sufficient.
Intake specialists have to be able to understand what a client needs when coming to them in crisis or in a less than optimum state. The specialist will be responsible to find solutions for a myriad of issues as necessary. Compassion and patience are assets in this field and communication skills are imperative. Organization is also crucial as case records must be maintained accurately and efficiently. In addition, staff is encouraged to be crossed trained and have an understanding of job functions within their designated units.
Primary Job Responsibilities/Duties
The primary job responsibilities and duties of the position shall include, but not necessarily be limited to, the following:
• Provide direct services to new clients including intake, engagement, assessment, referral, advocacy, counseling, exit summaries and follow-up.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on- and off-site.
• Attend staff meetings and serve on committees as required.
• Attend professional meetings, educational conferences, and in-service trainings.
• Maintain current and accurate documentation, progress notes, and data tools both physically and electronically.
• Maintain Confidentiality.
• Maintain a professional appearance.
• Time management and prioritization.
• Interacting with other departmental staff.
• Perform general clerical duties.
• Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals.
• Provide coverage for other areas as directed/needed.
• Perform additional duties as assigned.
Physical Requirements
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to sit for extended periods and perform repetitive tasks.
• Must be able to lift and carry up to 20 pounds.
• Must be able to travel to multiple NYC sites as needed.
Work Environment / Schedule Requirements
• Office setting with regular exposure to computer screens and moderate noise levels.
• May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.
• Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor.
Qualifications
• High School Diploma or General Equivalent Diploma.
• Bilingual English/Spanish language fluency is required.
• Strong oral and written communication, time management and organizational skills are necessary.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.
• Commitment to the mission of the NAICA, Inc.
• Proven ability to work collaboratively well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure
• Strong organizational skills, detail-oriented, and efficient
• Maturity, integrity, and sound judgment
Custodial Services Worker - Bernards Twp Public Schools Facilities
Service coordinator job in Ridgefield, NJ
Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide!
Cleanliness is a necessity of every business. As a Custodial Services worker on our team, you?ll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. The best part? It?s just the starting point of your career! It?s time to pursue what matters to you.
Essential functions and responsibilities?of the position may vary by Aramark location based on client requirements?and business needs
Compensation Data
COMPENSATION: The Hourly rate for this position is $20.00 to $20.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
Maintains a clean and orderly environment to project the safety and health of others
Accurately maintains and cleans housekeeping equipment
Cleans assigned areas to Aramark and client standards and requirements
Follows procedures for storage and disposal of trash and transports it to designated areas
Reports maintenance concerns via work order requests to appropriate personnel
Secures the facility, ensuring building is locked/unlocked as required
Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Previous custodial experience preferred.
Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals
Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
Adaptable to guests? needs
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Admissions Specialist
Service coordinator job in New York, NY
JOB TITLE: Admissions Specialist
REPORTS TO: Deputy Director of Admissions
DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTION:
To provide effective and efficient advocacy service as part of the induction process
including program interviews, ascertaining information and orientating prospective
residents in the Odyssey House admissions process.
SPECIFIC DUTIES & RESPONSIBILITIES:
1. Ensure potential inductions are serviced immediately in a professional and concerned manner.
2. Make sure all documents are included in new charts prepared prior to transfer.
3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly.
4. Submit reports as required
5. Counsel, screen, interview, and induct residents.
6. Obtain medical and psychiatric clearances when necessary.
7. Participate in outreach engagements.
8. Develop files on new inductions.
9. Coordinate individual inactive charts/closure.
10. Other projects and assignments as required.
11. Follow up scheduled interviews/inductions.
REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES.
High School Diploma or equivalent with minimum of one year experience in a TC
and/or admissions knowledge and experience. CASAC/CASAC-T
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Auto-ApplySocial Service Clinical Coordinator II
Service coordinator job in New York, NY
West Side Federation for Senior and Supportive Housing
Clinical Coordinator I
Job Description: Clinical Coordinator II
The Clinical Coordinator I will supervise the provision of professional social work services, including but not limited to, supervision of social workers, case managers, recreation, medication and other program staff members, while carrying a small caseload. The Clinical Coordinator I reports to the Managing Director or Director of Clinical and Social Services and works closely with the Building Manager.
Responsibilities
Provide clinical and case management supervision to all social work and case management staff
Provide access to clinical supervision to all staff as needed
As a member of the Intake Committee, review all applications for admission, participate in home visits to prospective applicants and participate in all admission decisions
Provide clinical support and resources for any psychiatric emergencies
Review and sign support plans, case management summaries, case notes and psychosocial histories
Ensure compliance with contract and regulatory requirements thru regular chart audits to review completeness, timeliness and quality of documentation
Meet regularly with Building Manager to review tenant and building issues
Coordinate with Building Manager on staff training and provide resident related counseling to building staff as needed
Lead a weekly team meeting with social work staff
Facilitate monthly or quarterly meetings with Building Manager and social work staff
Provide orientation and training for new social work staff
Review incidents and incident reports and submit to contracted agencies as required
Assume leadership role during site audits by contract agencies; write and submit any required Plans of Correction
Supervise social work intern/s as needed
Clinical Coordinator II will develop a 1:1 relationship with residents
Assist residents in obtaining and maintaining appropriate medical and mental health services
Assist residents in obtaining and maintaining entitlements
Assist residents in establishing and/or maintaining family and social contacts
Assist residents in identifying socialization activities
Complete required forms and reports for resident discharges and/or transfers
Provide crisis intervention services
Visit residents in hospitals, nursing homes or other care facilities as needed
Facilitate community building through various modalities including group work services, activities and holiday celebrations
Other responsibilities as assigned
Qualifications
MSW required; LMSW preferred
Minimum of 3+ years experience working with the older adults and/or people with a history of homelessness, mental health issues or substance use required
Supervisory experience preferred
WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
Compensation details: 68000-75000 Yearly Salary
PIaa1e3bc0a276-31181-38291177
Academic Affairs Coordinator
Service coordinator job in New York, NY
* Job Type: Support Staff - Union * Bargaining Unit: Local 2110 * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $56,182 - $56,182/Annually The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Associate Director of the Center for the Core Curriculum, the incumbent will provide comprehensive administrative support for the Center for the Core Curriculum. The position requires the ability to manage a wide variety of tasks, excellent verbal and written communication skills, and collaboration with staff members, faculty and administrators across the University.
Responsibilities
* Provides administrative support for up to 200 faculty members teaching in the Core. Communicates Core policies and procedures in person and via email. Arranges meetings and supports the schedule of the Director of the Center for the Core Curriculum. Daily interaction with students, faculty, and administrators, while performing multiple duties, and meeting deadlines. The incumbent also sends out routine weekly Core communications to faculty and guest speakers; works closely with the offices of the Dean of the College and Academic Affairs to schedule meetings in the Core Conference Room and Core Library; liaises with the Associate Director of Academic Affairs, Finance and Administration, and other administrative units as directed. Prepare and assemble faculty course materials and liaise with Columbia Housing to ensure access for instructors teaching in undergraduate residences.
* Coordinates and sets up weekly meetings, and arranges all aspects of regularly scheduled faculty luncheons and special occasions; provides administrative support for the entire array of Core programming events including scheduling regular and electronic classrooms, and distributes information and publicity materials as directed. Assists with the acquisition of required texts for Core courses and the distribution of desk copies to instructors. Handles all logistics for weekly internal/external faculty speakers: writes, edits, and manages correspondence with faculty outside of Columbia; makes travel and logistical arrangements; and provides technical support. Supports the final exam for Literature Humanities and Frontiers of Science: assists exam committee with proofreading and editing; helps with exam scheduling and room assignments; and arranges printing and distribution of physical exams. Serves as liaison with the Office of Disability Services and with Columbia Athletics to provide any necessary accommodations for students taking the exam.
* Serves as the first point of contact at the front desk of the Center for the Core Curriculum; provides students and instructors with information on registration policies and procedures; and distributes Core book loans to students.
* Provides logistical support for the interview and selection processes for preceptorships and lectureships for Core courses, which includes processing applications and creating applicant files, updating recruitment databases, coordinating calendars with relevant committees, scheduling interviews and class visits, and corresponding with applicants. Drafts and revises preceptor, lecturer, and adjunct appointment letters for Core Faculty Chairs and works with academic departments and administrative offices in Arts & Sciences to complete appointment processes.
* In collaboration with the Associate Director of Academic Affairs, Finance and Administration, assists in processing of reimbursements for instructors related to individual class outings and programs; processing honoraria and travel reimbursements for guest speakers.
* Maintains and updates Core faculty email and contact lists for all Core courses (African Civilization, Art Humanities, Contemporary Civilization, Frontiers of Science, Latin American Civilization, Literature Humanities, and Music Humanities) and departmental communications, including 9 main listservs and numerous email list subsets. Prepares and distributes large mailings for all faculty.
* Working closely with the Associate Dean for Academic Affairs and Core Chairs, maintains and updates pages on the Columbia College website dedicated to the Core Curriculum, which includes maintaining and editing content and course materials for course instructors (e.g., uploading required documents and supplemental material, removing outdated materials) and performing monthly maintenance quality assurance checks on content links.
* Other related duties as assigned.
Minimum Qualifications
* High School diploma and/or its equivalent required.
* A minimum of three years of relevant experience, or a combination of education and experience, is required.
* Excellent communication (verbal and written), editorial, organization, interpersonal, administrative, and technical skills required.
* Discretion and attention to detail are essential.
* Multi-tasking, flexibility, and a demonstrated ability to work well with a broad constituency are required.
Applications submitted without a resume and cover letter will not be considered
Preferred Qualifications
* College degree preferred.
* Experience in a University or other complex organization preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Indigenous Student Services Coordinator
Service coordinator job in New York, NY
Information Position Number S00741 Position Title Indigenous Student Services Coordinator Division/Portfolio Student Services Department/Program Indigenous Student Services Location Penticton Other Flexible Work Options Your Opportunity Under the general supervision of the Indigenous Services Manager, the Indigenous Student Services Coordinator facilitates the successful transition of Indigenous students from pre-application to graduation using a holistic, Indigenous student-centered lens. A key function of this position is facilitating retention, working closely with enrolled Indigenous students. The position assists with the development and implementation of individualized educational plans as necessary. The Indigenous Student Services Coordinator initiates and maintains working relations with, and knowledge of, Indigenous communities, organizations, service providers, and other training institutions locally, regionally, and provincially. The position acts as primary resource for prospective and current Indigenous students and performs other related duties as required.
Functions and Duties
ENTRANCE ADVISING:
1. Assists prospective and current Indigenous students to meet their personal career and educational objectives. Provides prospective Indigenous students with information and basic advice regarding OC programs, admission requirements, and suitability related to their learning/training objectives. Refers Indigenous students to Educational Advisors for in-depth program and course advising information. Assists with OC processes including facilitating admissions and registration. Assists in interpreting College policy and regulations.
2. Assists in providing general educational advice. Provides one-on-one support by identifying and putting in place strategies and plans to assist Indigenous students with their successful transition into OC, their transition from one academic year to the next, and upon transferring or graduating from OC.
3. Assists Indigenous students by helping to identify and then providing advice related to reducing or eliminating barriers to participation in post-secondary education (e.g. daycare, financial aid, academic readiness, and band funding).
4. Maintains detailed records of student interviews.
MENTORING:
1. Regularly communicates and interacts with Indigenous students, individually and/or collectively, to support their educational journey. Acknowledges the strengths of each student and maintains a focus on active listening, encouragement, and empowerment. Functions as an advocate as appropriate.
2. Recognizes when to provide trauma-informed support as a result of issues stemming from a history of systemic marginalization including but not limited to post-traumatic stress disorder and intergenerational trauma. Addresses concerns tactfully, taking into consideration confidentiality, and refers students to counselling, accessibility services or academic support services as needed.
3. Maintains lists/databases of current Indigenous students and student funding contacts. Assists Indigenous students in awareness of the range of services available from local Indigenous communities, organizations, and service providers. Refers students to community resources as needed.
4. Responsible for the smooth functioning of the regional Indigenous Student Centres. Leads or participates in the planning, organization, and delivery of culturally specific services on an annual basis. Refers students to additional services (e.g. Learning Centre, Counselling, Financial Aid & Awards, Accessibility Services, etc.), faculty, admissions and registration, and on-campus housing as needed. Recruits, hires, and supervises student employees (e.g. peer mentors) as needed to supplement the support network provided by Indigenous Services.
5. Participates in meetings and sits on committees as required.
COMMUNITY LIAISON:
1. Maintains currency and awareness of Indigenous communities, organizations, and service providers, especially those within the College region. Develops and maintains ongoing community connections and partnerships. Engages with and participates in local Indigenous community initiatives and events with a focus on maintaining respect and demonstrating reciprocity.
2. Identifies and maintains strong relationships with local Indigenous knowledge keepers and elders.
3. Engages in the promotion of Okanagan College and its programs to the external Indigenous community, generating interest and encouraging applications.
4. Assists and participates in the development and practice of creative recruitment activities with a particular focus on the needs of Indigenous students. Prepares and administers Indigenous student recruitment presentations. Promotes, attends, and coordinates events and activities such as program information evenings, experiential activities (e.g. student for a day), and campus tours.
5. Attends recruitment events (e.g. career fairs, conferences) locally and provincially when appropriate.
6. Visits Indigenous communities, organizations, and service providers to liaise with prospective students, parents, education coordinators, counsellors, and administrative staff. Provides program information to school district Indigenous support workers, counsellors, teachers, and career contact centres.
CAMPUS EVENTS:
1. Leads or assists with planning, coordination, promotion, and delivery of culturally relevant events, both campus-specific and institution-wide, on an annual basis. Assists with and participates in the coordination of student events more generally (e.g. orientation).
2. Supports students and student employees with coordination of activities and events for other Indigenous students.
3. Leads or assists with ordering/purchasing of event or student centre supplies (e.g. food, prizes) by assessing needs and evaluating options as necessary.
4. Leads or participates in the identification, invitation, and coordination of guests and Indigenous community representatives, knowledge keepers, and elders for culturally relevant events and activities.
Education and Experience
Bachelor's degree in a related area (Indigenous studies, social work, education, etc.) required. A minimum of 4 years related experience working with Indigenous learners, communities and/or organizations required. A combination of education and extensive related experience will be considered. Knowledge and understanding of Indigenous communities, customs, and history preferred. Knowledge of post-secondary institutions, particularly Okanagan College is an asset. Training in trauma informed care and nonviolent crisis intervention is an asset. Experience with post-secondary student recruitment, marketing, event organization and experience working with committees and volunteers is an asset.
Skills and Abilities
* Excellent written and verbal communication skills
* Exceptional public speaking skills
* Exceptional customer service and a strong student-focused orientation
* Dealing with people in a calm, tactful, efficient and effective manner that projects a polished, professional and helpful image
* Presentation and research skills
* Organizational abilities
* Maintain positive working relations with organizations, colleague institutions, high school principals and counselors
* Act independently, to organize and co-ordinate recruitment and other special events
* Computer literate and familiar with Microsoft Office (Word, Excel, Access, and PowerPoint)
Preferred Qualifications Desired Start Date 11/03/2025 Position End Date (if temporary) Schedule Annual Salary/Hourly Rate $63,827 - $72,927 Appointment Type Support - Regular Full-time Special Instructions to Applicants
Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selections of candidates.
Employee Group Support
Academic Specialist/Coordinator, Mathematics Learning Center
Service coordinator job in Paterson, NJ
We are seeking an Academic Specialist/Coordinator who reports to the Director of Developmental Mathematics and is responsible for overseeing the day-to-day operations of the Mathematics Learning Center. This position falls under the supervision of the Academic Deans and is a twelve (12) month in person full-time position. In addition to teaching, the Academic Specialist/Coordinator promotes and ensures the success of the Mathematics Learning Center (MLC) and provides support to students, tutors, and faculty.
This is a full-time, administrative position.
Example of Essential Functions:
Provides up to 12 credit hours of instruction per week. These hours can be any combination of lecture, laboratory, or field experiences.
Participates in curriculum development planning and program assessment projects.
Assists in the administration of grant activities (if any), assist with curriculum and assessment of project within grants.
Integrate modern technology and instructional tools effectively in the classroom.
Utilizes data informed strategies to support student success.
Conducts meeting as necessary for effective function of the program.
Participates in the College Governance Process as appropriate.
Attends professional development activities on and off campus.
Participates in all commencement events and other institutional ceremonies and events.
Supports student learning by maintaining regular office hours.
Performs other related duties as assigned by the Director of Developmental Mathematics and/or Dean.
Example of Specific Functions:
Conduct meetings with tutors as necessary for effective function of the MLC.
Assist Director of Developmental Mathematics (DDM) with interviewing, hiring, and training professional and peer tutors to ensure high-quality tutoring services in developmental and college level mathematics.
Maintain records on the usage of the MLC and communicate specific needs regarding students or identify patterns with classes with DDM in a timely manner (at least monthly).
Provide an annual report on the overall usage and other developments to the DDM.
Attend Mathematics Department meetings and report on issues and needs as related to the MLC.
Provide backup tutoring when professional and peer tutors are busy or unable to assist students.
Coordinate with the DDM to develop, review, and improve syllabi and curriculum for the Developmental Mathematics courses.
Deliver high-quality instruction in improved/updated courses.
Market and promote the Mathematics Learning Center across the PCCC campuses.
Participate and assist within program evaluation.
Collaborate with other tutoring centers on campus and other special programs (e.g., TRIO, EOF, STEM TRACS) with information about the MLC and provide outreach to students referred to the MLC through advising.
Qualifications :
Master's degree in mathematics education or a closely related field (such as mathematics with a strong background in education, or education with a strong background in mathematics).
Excellent interpersonal, organizational, and communication skills.
Ability to work both independently and as part of a team.
Secondary or college-level teaching experience.
Managerial experience.
The completion of a background check will be required for the selected candidate.
Compensation: Salary is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The starting salary for this position is $65,000.
Benefits: PCCC offers a variety of benefits which include:
Excellent New Jersey State health insurance plans
Dental Plan options 100% covered by employer
Retirement systems through New Jersey State
Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.)
Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract
Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions)
Paid Holidays
Vacation, Sick, Personal, and Floating Holiday hours (*Prorated based on hire date)
Vacation
Sick
Personal
Floating Holiday
Administrators
154 hours
105 hours
28 hours
14 hours
The college also offers optional programs such as:
Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
Commuter Benefits : Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses.
Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick.
Voluntary Annuity Programs: Additional contributions to retirement account
Auto-ApplyAdmissions Specialist - Substance Abuse Service Center
Service coordinator job in New York, NY
DUTIES/RESPONSIBILITIES: * Carry small caseload and facilitate groups * Responsible for intake process from engagement to admission to program * Some outreach and recruitment of clients from targeted community * Participate in interdisciplinary case planning team
* Maintain statistics and client records
* Assist w/ liaison between HRA and agency in placement of clients in treatment
* Assist w/ outreach into community to expand referral base for substance abuse services
* Provide emergency first aid/CPR assistance when needed. Related duties as assigned.
QUALIFICATIONS:
CASAC-T required, Masters preferred. Bilingual English/Spanish preferred. Computer literacy, oral and written communication skills required. CPR training certification or willingness to take training class in CPR.
* Vaccination preferred but not required.
HOURS:
Full-time 37.5 hours per week
* Monday-Friday 9am-5pm
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
Home Study Post Release Services-Home Study Caseworker
Service coordinator job in New York, NY
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.
About the Role
The Home Study Case Worker plays a critical role in evaluating a potential sponsor's ability to provide a safe, stable, and supportive environment for an unaccompanied child prior to reunification. This includes conducting in-depth, trauma-informed home visits; verifying information gathered by the care provider; and assessing all potential risks, protective factors, and support needs. The HS Case Worker collaborates closely with the HS Supervisor and relevant stakeholders including the care provider's case manager and clinician, the sponsor, and, when necessary, family members of the sponsor or minor to ensure the child's safety and well-being. Home Study services are provided throughout the New York City tri-state area and nationally. This role requires frequent travel across states and may include overnight stays to complete in-person assessments as needed.
What You'll Do
Initiate contact with the referring care provider (e.g., case manager, clinician) upon case activation to review the child's background and coordinate information-sharing
Review the child's history to guide a trauma-responsive approach and ensure age-appropriate, culturally sensitive engagement throughout the assessment process.
• Provide Home Study services by conducting in-home assessments and interviews with sponsors and household members to evaluate safety, caregiver capacity, and readiness for reunification.
• Identify and flag any red Flags or safety concerns (e.g., abuse, neglect, trafficking, special needs, or risk of exploitation) and maintain high-level communication with the HS Supervisor to discuss concerns, timelines, or case support needs.
• Educate sponsors on reunification responsibilities, including providing a safe and stable home, supporting access to education and healthcare, complying with immigration obligations, and fulfilling the Sponsor Care Agreement. Ensure sponsors are informed of the child's rights, including the right to attend school, be protected from abuse or neglect, and access essential services.
Submit high-quality Home Study reports within 10 calendar days of referral acceptance, ensuring accuracy, objectivity, and alignment with ORR and agency standards.
Routinely audit and maintain accurate Home Study case Diles (physical and electronic), ensuring all required documents are complete. Close out cases in accordance with ORR and program guidelines, including timely updates to the UC Portal and internal trackers.
Report any suspected abuse, neglect, or trafficking in accordance with state-specific mandated reporting laws and ORR procedures.
Be available and Flexible to accommodate evening, after-hours, and weekend work as needed to meet case deadlines and report requirements.
Complete all required ORR and agency trainings and remain current on child welfare policies, best practices, and program protocols
Participate in regular supervision, case staffing, and team meetings, both virtually and in person.
Must have excellent verbal and written communication skills, including the ability to maintain clear, consistent, and timely communication with supervisors. Given the fast-paced nature of the program, strong communication is essential to ensure alignment of priorities, deadlines, and case needs
Perform other duties as assigned by the supervisor or Program Director.
Your Qualifications
Bachelor's degree in social work (BSW) or a related Field such as education, psychology, sociology, or other behavioral sciences.
Valid driver's license
Valid TSA-compliant identification, as travel, including air travel will be required as part of this role
Minimum of two years of experience working with youth in the social service or child welfare Field.
Skilled in writing professional, thorough, and timely assessment reports.
Knowledge of child welfare systems and immigration-related policies
Familiarity with local community resources and social service systems.
Strong verbal and written communication skills, with the ability to manage high-volume report writing and meet strict deadlines.
Proficiency in Microsoft Office and case management systems (e.g., Connections preferred).
Bilingual in English and Spanish (required)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supervisory Responsibility
No
Work Environment:
This hybrid role requires three in-office days and two remote days per week, with Flexibility for after-hours, weekend, and holiday support as needed to meet report deadlines and expectations.
Position Type/Expected Hours of Work:
This is a full-time position with an annual salary of $63,922.56. While the program primarily operates Monday through Friday from 9:00 AM to 5:00 PM, a 10:00 AM to 6:00 PM schedule is also available. Flexibility is required, as staff will frequently need to work evenings, weekends, or holidays for case-related matters, including accommodating sponsor availability, fulfilling travel requirements, or ensuring timely completion of Home Study reports in accordance with ORR deadlines.
Additional Requirements:
Authorized to work in the U.S.
Ability to work in-person in New York City (NY) for at least 3 days or more per week.
Ability to travel to other Rising Ground sites (if required)
Ability to adapt to evolving program policies, procedures, and federal guidelines.
Willingness to collaborate across teams and participate in From Hope to Home initiatives and interdepartmental efforts.
Demonstrated Flexibility in meeting program demands and adjusting to organizational or policy-driven changes.
Ability to balance independent decision-making with collaborative case coordination in a fast-paced, dynamic environment.
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
Auto-ApplyHome Study Post Release Services-Home Study Caseworker
Service coordinator job in New York, NY
About Rising Ground:
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.
About the Role
The Home Study Case Worker plays a critical role in evaluating a potential sponsor's ability to provide a safe, stable, and supportive environment for an unaccompanied child prior to reunification. This includes conducting in-depth, trauma-informed home visits; verifying information gathered by the care provider; and assessing all potential risks, protective factors, and support needs. The HS Case Worker collaborates closely with the HS Supervisor and relevant stakeholders including the care provider's case manager and clinician, the sponsor, and, when necessary, family members of the sponsor or minor to ensure the child's safety and well-being. Home Study services are provided throughout the New York City tri-state area and nationally. This role requires frequent travel across states and may include overnight stays to complete in-person assessments as needed.
What You'll Do
Initiate contact with the referring care provider (e.g., case manager, clinician) upon case activation to review the child's background and coordinate information-sharing
Review the child's history to guide a trauma-responsive approach and ensure age-appropriate, culturally sensitive engagement throughout the assessment process.
• Provide Home Study services by conducting in-home assessments and interviews with sponsors and household members to evaluate safety, caregiver capacity, and readiness for reunification.
• Identify and flag any red Flags or safety concerns (e.g., abuse, neglect, trafficking, special needs, or risk of exploitation) and maintain high-level communication with the HS Supervisor to discuss concerns, timelines, or case support needs.
• Educate sponsors on reunification responsibilities, including providing a safe and stable home, supporting access to education and healthcare, complying with immigration obligations, and fulfilling the Sponsor Care Agreement. Ensure sponsors are informed of the child's rights, including the right to attend school, be protected from abuse or neglect, and access essential services.
Submit high-quality Home Study reports within 10 calendar days of referral acceptance, ensuring accuracy, objectivity, and alignment with ORR and agency standards.
Routinely audit and maintain accurate Home Study case Diles (physical and electronic), ensuring all required documents are complete. Close out cases in accordance with ORR and program guidelines, including timely updates to the UC Portal and internal trackers.
Report any suspected abuse, neglect, or trafficking in accordance with state-specific mandated reporting laws and ORR procedures.
Be available and Flexible to accommodate evening, after-hours, and weekend work as needed to meet case deadlines and report requirements.
Complete all required ORR and agency trainings and remain current on child welfare policies, best practices, and program protocols
Participate in regular supervision, case staffing, and team meetings, both virtually and in person.
Must have excellent verbal and written communication skills, including the ability to maintain clear, consistent, and timely communication with supervisors. Given the fast-paced nature of the program, strong communication is essential to ensure alignment of priorities, deadlines, and case needs
Perform other duties as assigned by the supervisor or Program Director.
Your Qualifications
Bachelor's degree in social work (BSW) or a related Field such as education, psychology, sociology, or other behavioral sciences.
Valid driver's license
Valid TSA-compliant identification, as travel, including air travel will be required as part of this role
Minimum of two years of experience working with youth in the social service or child welfare Field.
Skilled in writing professional, thorough, and timely assessment reports.
Knowledge of child welfare systems and immigration-related policies
Familiarity with local community resources and social service systems.
Strong verbal and written communication skills, with the ability to manage high-volume report writing and meet strict deadlines.
Proficiency in Microsoft Office and case management systems (e.g., Connections preferred).
Bilingual in English and Spanish (required)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supervisory Responsibility
No
Work Environment:
This hybrid role requires three in-office days and two remote days per week, with Flexibility for after-hours, weekend, and holiday support as needed to meet report deadlines and expectations.
Position Type/Expected Hours of Work:
This is a full-time position with an annual salary of $63,922.56. While the program primarily operates Monday through Friday from 9:00 AM to 5:00 PM, a 10:00 AM to 6:00 PM schedule is also available. Flexibility is required, as staff will frequently need to work evenings, weekends, or holidays for case-related matters, including accommodating sponsor availability, fulfilling travel requirements, or ensuring timely completion of Home Study reports in accordance with ORR deadlines.
Additional Requirements:
Authorized to work in the U.S.
Ability to work in-person in New York City (NY) for at least 3 days or more per week.
Ability to travel to other Rising Ground sites (if required)
Ability to adapt to evolving program policies, procedures, and federal guidelines.
Willingness to collaborate across teams and participate in From Hope to Home initiatives and interdepartmental efforts.
Demonstrated Flexibility in meeting program demands and adjusting to organizational or policy-driven changes.
Ability to balance independent decision-making with collaborative case coordination in a fast-paced, dynamic environment.
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
Coordinator of Intensive Case Management
Service coordinator job in New York, NY
Job Details Management New York, NY Full Time Graduate Degree $70000.00 - $72900.00 Salary/year Nonprofit - Social ServicesDescription
JOB TITLE
FLSA STATUS
SALARY
PROGRAM
MANAGER
Coordinator of Intensive Case Management
Non-Exempt
$70,000-$72,900
Drop-In Center
Assistant Director of Mental Health Services
WORKDAYS
[ X ] Monday
[ X ] Tuesday
[X ] Wednesday
[ X] Thursday
[X ] Friday
[X ] Saturday
[ X] Sunday
35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote
FUNCTION
The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed.
TOP RESPONSIBILITIES
Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables.
Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs.
Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to.
Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs.
Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings).
Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff.
Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable.
EDUCATION REQUIREMENTS
[ ] High School
[ ] Vocational Training
[ ] Undergraduate Degree
[ X] Masters Degree
MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred.
SKILL REQUIREMENTS
TGNCNB Competency
Proficient communication and writing skills.
Knowledge of psychosocial needs of LGBTQ/homeless population.
Basic assessment and/or interviewing.
Computer and technology, data entry and documentation.
Familiarity with trauma informed care and harm reduction.
PREFERRED QUALITIES
Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply.
Qualifications
Must have LMSW. LCSW preferred.
Population Health Coordinator
Service coordinator job in New York, NY
The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay.
BSFHC is seeking a Population Outreach Coordinator to focus on outreaching to patients to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support outreach efforts to both patients and providers to assist with connecting patients to clinical and enabling services.
In this multi-faceted role, they will work with internal and external parties at all levels - representing BSFHC in the most positive light. They should be well-presented with strong oral, written, computer and organizational skills, as well as possess the understanding of an "outstanding patient experience."
Duties and Responsibilities include but not limited to:
Maintain ongoing tracking and appropriate documentation on referrals on databased to promote team awareness and ensure patient safety.
Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements.
Assist member with basic benefit information.
Assist patients with appointments for specialists, educational classes, and transportation.
Perform data entry of medical information; maintain tracking process and reports.
Assist Quality Management personnel to coordinate patients' appointments, equipment, social services, and home health needs.
Performs outreach to patients and patients to support completion of quality measures
Performs outreach to additional parties such as pharmacies, doctors' offices, labs, etc.
Documents all actions taken regarding contact related to member
Performs documentation reconciliation to support care and quality initiative.
Informs patients of insurer member rewards and incentive programs available to them, during outreach.
Qualifications:
2-3 years of experience working with patients and/or patients in a similar role
High school diploma or GED required (or working towards completion of same)
One or more years of experience in the medical field. Managed Care Experience a plus.
Strong customer service skills to coordinate service delivery including attention to patients/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for patients.
Bilingual candidates who are fluent in Spanish, Haitian Creole or French are strongly preferred.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.
Hourly rate: $20 - 21
BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER