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Patient Intake Coordinator
Performance Ortho
Service coordinator job in Bridgewater, NJ
The Patient Access Coordinator- Intake Specialist at Performance Ortho will support the Patient Access Team by managing the intake process, ensuring seamless scheduling, and delivering an extraordinary patient experience. Reporting directly to the Patient Access Manager, this role is critical to maintaining operational efficiency and meeting the needs of new and returning patients.
Schedule: Onsite in our Bridgewater, NJ location
Monday: 10:00am-3:00pm; 5:00-8:00pm
(remote)
Tuesday: 9:00am-6:00pm (1hr lunch)
Wednesday: 10:00am-3:00pm; 5:00-8:00pm
(remote)
Thursday: 9:00am-6:00pm (1hr lunch)
Friday: 9:00am-6:00pm (1hr lunch)
Key Responsibilities
Patient Intake: Address new patient inquiries and incoming calls professionally, providing timely and thorough assistance.
Scheduling: Accurately manage appointments for new and returning patients, ensuring schedules align with patient and provider availability.
Medical Record Coordination: Secure diagnostic tests, referrals, and chart notes from external facilities and ensure they are available for provider review.
Documentation: Maintain complete and accurate records of patient interactions, including updates to charts and treatment plans.
Paperwork Management: Provide patients with necessary forms, ensuring submission before their scheduled appointments.
HIPAA Compliance: Uphold confidentiality and compliance standards in all patient interactions and data handling.
Support Team Operations: Assist in maintaining productivity by contributing to team coverage, addressing time-sensitive tasks, and performing other duties as assigned by management.
Qualifications
Essential
3-5 years of experience in customer service, hospitality, or healthcare administration.
Strong interpersonal and phone communication skills.
Excellent problem-solving abilities and a commitment to providing exceptional patient care.
Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
Proficiency in administrative and office management tasks.
Desired
Experience in a medical or clinical office setting.
Bachelor's degree in healthcare administration, business, or a related field.
Familiarity with medical records management and scheduling software.
What We Offer
Competitive compensation and benefits package.
Opportunities for professional development and growth.
A supportive, team-driven environment that fosters innovation and excellence.
Why This Role Matters
This position ensures the Patient Access Team operates efficiently, meeting both patient care demands and operational goals. With a focus on professionalism, attention to detail, and patient satisfaction, the Patient Access Coordinator / Intake Specialist will contribute to the seamless delivery of high-quality care.
$35k-51k yearly est. 4d ago
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Outreach Specialist
Pride Health 4.3
Service coordinator job in New York, NY
Job Title: Outreach Specialist - Quality & Member Engagement
The Outreach Specialist supports Quality Management and Care Coordination initiatives by engaging members through outreach efforts, administering Health Risk Assessments (HRA), identifying care needs, and connecting members to appropriate clinical and social services. This role plays a critical part in improving member outcomes, quality performance, and overall satisfaction through effective communication, accurate documentation, and coordinated follow-up.
Key Responsibilities
Conduct outbound and inbound outreach to members to administer Health Risk Assessments (HRA) and gather relevant health information
Identify member needs and coordinate appropriate referrals to clinical, behavioral health, and social support services
Support care coordination activities, including scheduling appointments, transportation, and follow-up services
Document all member interactions accurately and in a timely manner in electronic systems in compliance with regulatory and quality standards
Enter, track, and maintain medical and outreach data; assist with reporting and quality metrics
Provide members with basic benefit education and navigation support
Collaborate with Care Management, Quality Management, and internal departments to ensure continuity of care
Escalate clinical concerns or high-risk cases to appropriate clinical staff or leadership
Participate in team meetings, trainings, and quality improvement initiatives
Represent the organization professionally during outreach events and member interactions
Perform additional duties as assigned
Required Qualifications
High school diploma or GED required
Minimum of one (1) year of experience in healthcare, managed care, care coordination, or member outreach
Experience working directly with patients or health plan members
Strong customer service and communication skills
Ability to accurately document and manage data across multiple systems
Proficiency with Microsoft Word, Excel, and Outlook
Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
Managed care experience (Medicaid, Medicare, or health plan environment)
Experience administering Health Risk Assessments (HRA)
Background as a Medical Assistant, LVN/LPN, or similar clinical support role
Bachelor's degree in healthcare, public health, social work, or related field
Bilingual proficiency (Spanish, Haitian Creole, Russian, or other languages)
Skills & Competencies
Member-focused and service-oriented mindset
Strong interpersonal and problem-solving skills
Attention to detail and organizational excellence
Professional, nonjudgmental, and culturally sensitive approach
Ability to work independently and collaboratively
High level of integrity and confidentiality
Work Environment
Full-time, 40 hours per week
Field-based and/or office-based outreach, depending on business needs
May include community outreach events and member-facing activities
Why Join Us
Opportunity to make a meaningful impact on member health outcomes
Collaborative and mission-driven healthcare environment
Exposure to quality management and population health initiatives
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
$35k-44k yearly est. 1d ago
OSP Permit Coordinator
Eaton Fiber 4.7
Service coordinator job in Bergenfield, NJ
Eaton Fiber is seeking an experienced Permitting / Right of Way Coordinator to be the subject matter expert on all permitting of a large fiber deployment in the various markets. Experience in right-of-way and encroachment permits for telecommunication build preferred. Candidate must have local permitting experience and an understanding of the permitting application process for multiple Jurisdictions.
Requirements and Responsibilities
In conjunction with Engineering, coordinate and acquire permits and agreements in all aspects of an Eaton Fiber build deployment project.
Oversee the movement of permits from design by the vendor to the jurisdiction.
Oversee relations between our vendor and the jurisdictions as well as manage the quality and direction requested by the jurisdiction and intervene when necessary to ensure that permit requirements are being fulfilled.
Ensure all permit payments are timely and invoiced appropriately
As necessary, interfaces with jurisdictional staff to ensure compliance with applicable laws, codes, and ordinances, and leverage regulatory status to support deployment objectives.
Collaborates and coordinates with internal functional groups to resolve permit issues and achieve project milestones, ensuring on-time and on-budget network delivery.
Tracks permit project progress and maintain accurate data entry.
Coordinates network permitting functions, including reviewing project reports, identifying issues, and ensuring adherence to cycle times and project forecasting accuracy.
Ensures all permits are submitted in a timely manner to ensure fiber build projects are not delayed.
Ensure are permits are worked in a timely manner and are closed with the issuing authority correctly.
Other duties as maybe assigned.
What we are looking for:
Bachelor's degree and min 5+ years of permitting experience in either the engineering, construction, architecture, or telecommunications industries;
Experience with and understanding of wireline technologies specifically OSP fiber builds (buried/aerial, UG)
Familiarity with coordinating ROW issues and managing OSP for aerial Fiber Optic networks.
Ability to manage permitting processes, including highway, railroad, city, county, state, and municipal requirements for telecommunications construction.
Local knowledge of traffic control permitting requirements.
Expertise in Microsoft Office programs and Adobe Acrobat. Working knowledge of Google Earth/Maps.
Highly organized, self-starter, and detail-oriented with excellent time management and strong attention to detail.
Possess strong professional written, verbal, and interpersonal communication skills, including the ability to negotiate, build consensus, and provide solutions to problems.
Ability to take direction with ease, including changes to schedule and workflow priorities, and work independently or as a team member.
Critical thinking skills to make assessments and provide solutions to problems.
$46k-59k yearly est. 1d ago
Corporate Intake Coordinator
Forrest Solutions 4.2
Service coordinator job in New York, NY
Job Title: Lead Office Services Associate/ Intake Coordinator
Job Type: Full-Time
Pay Rate: $26.00 per hour
Work Schedule:
7:00 AM - 4:00 PM or
11:00 AM - 8:00 PM (preferred)
Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders.
This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role.
Essential Job Functions
Client Intake, Scheduling & Request Management
Manage and monitor a high-volume email inbox and request queue
Triage, document, and route incoming requests accurately and efficiently
Conduct initial client interactions or meetings to assess needs and expectations
Schedule meetings and coordinate logistics using internal scheduling systems
Track request status and ensure timely follow-up and resolution
Reception & Front Desk Operations
Provide professional and welcoming reception services for clients and visitors
Process visitor badges and manage check-in procedures in accordance with security protocols
Answer and manage incoming phone lines, directing calls appropriately
Maintain a polished, client-ready front desk environment at all times
Hospitality & Conference Support (Cross-Functional)
Support hospitality operations across the workplace as needed
Assist with conference room setup and breakdown, including furniture arrangement and basic logistics
Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings
Partner with workplace experience, facilities, and administrative teams to support daily operations
Communication & Coordination
Serve as a liaison between clients and internal service teams
Communicate clearly and professionally regarding request status, meeting details, and next steps
Maintain accurate documentation related to client interactions, schedules, and requests
Required Qualifications
Education & Experience
High school diploma or equivalent required; college coursework or degree preferred
Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support
Experience working in a corporate or financial services environment preferred
Skills & Competencies
Strong written and verbal communication skills
Exceptional customer service with a client-first mindset
Ability to manage high-volume workloads with accuracy and attention to detail
Strong organizational and scheduling skills
Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems
Ability to multitask, prioritize, and adapt in a fast-paced environment
Core Competencies
Professional, courteous, and hospitality-driven demeanor
Strong follow-through and accountability
Adaptability and problem-solving skills
Ability to work cross-functionally with multiple teams
Discretion and ability to maintain confidentiality
Physical Requirements
Ability to sit or stand for extended periods
Frequent use of computers, phones, and office equipment
Ability to lift light items related to conference room setup as needed
Clear verbal communication in person and over the phone
Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
$26 hourly 4d ago
Hospitality & Client Experience Coordinator
Fourth Floor 3.6
Service coordinator job in New York, NY
Our client, a luxury timepiece brand is seeking
a Hospitality & Client Experience Coordinator in shaping the client journey from the moment guests enter the boutique. Acting as an Ambassador, this individual ensures each client receives a refined, personalized, and elevated experience that reflects the brand's legacy of excellence. This role requires a strong hospitality mindset, exceptional organizational skills, and a passion for luxury service.
Client Experience & Hospitality
Create exceptional and lasting memories by delivering a warm, refined, and highly personalized welcome to every client upon entering the boutique.
Serve as a true Ambassador of the Maison, anticipating guest needs and ensuring outstanding hospitality throughout each visit.
Leverage the Maison's rich heritage and storytelling to elevate the client journey, while offering thoughtful hospitality services such as refreshments and comfort with impeccable attention to detail.
Support Sales Associates during client interactions and sales presentations by assisting with product movement, gathering selling tools, gift wrapping, and client data capture to ensure a seamless experience.
Contribute to the planning and execution of in-boutique events and client activations, and collaborate with the Watchmaker to deliver a distinctive and immersive watchmaking experience within the atelier.
Client Engagement & Support
Oversee the daily flow of boutique traffic, managing appointments and walk-in clients to ensure an organized and elevated experience.
Prepare client appointments in advance, coordinating closely with Sales Associates to facilitate smooth and efficient interactions.
Maintain accurate client records and support CRM data entry and reporting.
Handle all phone and email inquiries with professionalism, discretion, and a service-driven mindset.
Operational Excellence
Ensure the boutique environment consistently meets Maison standards for presentation, ambiance, and service.
Manage hospitality offerings and supplies, including drinkware, serveware, menus, and refreshments.
Assist with organizing and tracking client experience tools such as gifts, catalogs, and selling materials.
Partner with the boutique team to support product movement in and out of the boutique-including shipments, transfers, and consignments-while adhering to established procedures.
Participate in daily inventory counts and opening and closing responsibilities, and collaborate with management and sales teams to continuously enhance client satisfaction and loyalty.
What We're Looking For
Previous experience in hospitality or luxury retail is preferred.
Candidates should possess strong computer skills, including Microsoft Office (SAP knowledge is a plus), and additional language skills are highly valued.
Excellent interpersonal and communication abilities are essential, along with a strong understanding of customer service and a high level of attention to detail.
The ideal candidate is a proactive self-starter with a collaborative, team-oriented mindset and a positive, “can-do” attitude.
Flexibility to work retail hours, including weekends, is required.
Salary: $23/hr-$26/hr + commission
Full comprehensive medical, dental, vision, 401k + match, commuter benefits and educational opportunities.
$23 hourly 1d ago
Case Coordinator - Bilingual in English/Spanish
Bell Health Inc. 3.4
Service coordinator job in New York, NY
Job Description
Case Coordinator - Bilingual English/Spanish
Growing Homecare company providing services throughout the NYC area is looking for a Bi-Lingual Case Coordinator. This position will:
- Coordinate and Schedule appointments for Community Health Workers (CHW)
- Ensure all appointments are accurately updated in Master list and corresponding notes are maintained
- Collect files, assign members, and monitor performance of Community Health Workers (CHW) to ensure they are able to complete their scheduled visits
- Manage client accounts and maintain accurate records
Requirements:
One Year Homecare experience preferred
Bi-Lingual - English/Spanish
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-48k yearly est. 23d ago
Admissions Specialist
Odyssey House Inc. 4.1
Service coordinator job in New York, NY
Job Description
JOB TITLE: Admissions Specialist
REPORTS TO: Deputy Director of Admissions
DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTION:
To provide effective and efficient advocacy service as part of the induction process
including program interviews, ascertaining information and orientating prospective
residents in the Odyssey House admissions process.
SPECIFIC DUTIES & RESPONSIBILITIES:
1. Ensure potential inductions are serviced immediately in a professional and concerned manner.
2. Make sure all documents are included in new charts prepared prior to transfer.
3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly.
4. Submit reports as required
5. Counsel, screen, interview, and induct residents.
6. Obtain medical and psychiatric clearances when necessary.
7. Participate in outreach engagements.
8. Develop files on new inductions.
9. Coordinate individual inactive charts/closure.
10. Other projects and assignments as required.
11. Follow up scheduled interviews/inductions.
REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES.
High School Diploma or equivalent with minimum of one year experience in a TC
and/or admissions knowledge and experience. CASAC/CASAC-T
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
$36k-44k yearly est. 28d ago
Academic Coordinator
Columbia University In The City of New York 4.2
Service coordinator job in New York, NY
* Job Type: Support Staff - Union * Bargaining Unit: Local 2110 * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $57,500 - $58,500 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Director of Academic Administration & Finance (DAAF) in the Department of Mathematics, the Academic Coordinator is responsible for the smooth operation of the Department's academic programs by providing a wide range of support to faculty, students, and University administration. The Academic Coordinator strives to maintain the Department's high standards and to create a welcoming and rewarding environment for all students.
The Department of Mathematics is a world-class center of discovery, collaboration, and innovation in the mathematical sciences. Home to distinguished faculty, researchers, and students, the department fosters a thriving intellectual community enriched by visiting scholars from around the globe. Research spans an extraordinary range of areas from Algebraic Geometry, Geometric Analysis, and Mathematical Physics to Number Theory, Probability & Financial Mathematics, and Topology, reflecting the department's deep commitment to both foundational theory and emerging frontiers to train the next generation of mathematical leaders, positioning Columbia University at the forefront of mathematical thought and global scholarship.
Responsibilities
* Collect and screen undergraduate Teaching Assistant (TA) applications, ensure minimum qualifications are met, and provide nominations for new hires.
* Compile student enrollment data, generate reports, and make recommendations for TA assignments.
* Serve as the primary point of contact for all TA-related inquiries and provide operational supervision to the department's 100+ graduate and undergraduate TAs.
* Ensure compliance with the Graduate School of Arts & Sciences and departmental policies.
* Manage the scheduling of Columbia and Barnard Help Rooms; conduct periodic reviews of usage and attendance, and ensure smooth operations.
Distribute, collect, and review undergraduate and graduate student and instructor evaluations to ensure satisfactory performance.
* Maintain teaching files for currently enrolled doctoral students, including assignments, instructor and student evaluations, and records of teaching observations.
* Working closely with the DAAF, the Director of Undergraduate Studies, and the Department Chair, review historical course enrollments and instructor data to make recommendations for curricular planning and teaching assignments, including course capping, scheduling, and classroom assignments.
* Collect instructional preferences from faculty and students and prepare Curricular Planning Statements (CPS) for the academic year and Summer Session.
* In collaboration with the Registrar's Office, regularly review the Directory of Classes to ensure accurate course information; maintain a database with historical records of CPS submissions and updates.
* Edit the Department's course offerings and programmatic information prior to publication in the College Bulletin, and ensure accurate course data in Course Management systems.
* Serve as the initial point of contact for undergraduate majors and concentrators regarding the Department's curriculum and course requirements.
* Assist instructors with course logistics, including but not limited to class rosters, waiting lists, and grade changes, and ensure accurate data in Canvas and SSOL.
* Coordinate the Department's online course evaluation process.
* Manage textbook inventory, ensure timely ordering, and maintain accurate textbook and syllabus information in Canvas.
* Maintain homework boxes and assignment/exam retention storage.
* Coordinate the Mathematics Prize Exam and the Putnam Exam.
* Assist with logistics for undergraduate events, including but not limited to open houses and graduation receptions.
* Perform other duties as assigned.
Minimum Qualifications
* Three years of related experience.
* High School Diploma or equivalent.
Preferred Qualifications
* Some college preferred.
* Three years of experience working in an academic environment, such as student affairs or program support.
Other Requirements
* A high degree of accuracy, detail-oriented, and strong organizational skills to coordinate multiple projects with competing priorities skillfully.
* Ability to work proactively and strategically in a fast-paced environment.
* Excellent interpersonal and administrative skills, as well as strong skills in written and oral expression.
* Must have a friendly and professional customer-focused approach to supporting students.
* Ability to effectively partner with a diverse group of administrators.
* Must be available to help support student inquiries during peak times of the year, with occasional evening hours - orientation, key registration dates, and graduation.
* Punctual, reliable, with effective time and project management skills.
* Must be able to maintain confidentiality.
* Ability to work in an entrepreneurial environment and enjoys building and creating new processes.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
$57.5k-58.5k yearly 26d ago
Senior Social Services Coordinator, New York, NY
Kind Inc. 4.5
Service coordinator job in New York, NY
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary:
KIND seeks a Senior Social ServicesCoordinator to work with KIND's child clients and their families to identify needs and gaps in services, assist families in accessing services related to education, health, mental health, housing, mediation, and childcare and provide leadership in establishing and sustaining relationships with local and state social services partners. In this position, the selected candidate will be expected to regularly commute to work with clients in Long Island.
This position is contingent upon continued funding.
Essential Functions:
* Develops and maintains a knowledge base of social services available to clients in assigned work areas.
* Leads outreach efforts to establish strategic working relationships and partnerships/coalitions with local providers in each service area to enhance the referral process.
* Completes case management activities for referred clients inclusive of assessments, comprehensive service plan, referrals to services, monitoring and follow-up, and client/caregiver engagement ensuring appropriate tracking of appropriate documentation. regarding attempts to access services and service delivery.
* Contributes to completion of data/metrics reports for internal and external program requirements inclusive of client data, outreaches, and other program outcomes.
* Leads and guides in client therapeutic support and crisis management as assigned or necessary.
* Supervise MSW placement interns as required by program agreement.
* Leads design, planning and monitoring of in-house therapeutic events, resource fairs, and preventive programming.
* Supports hiring, onboarding, training, and mentoring of new staff inclusive of foundational training areas and in concert with hiring manager/supervisor
* On occasion, if needed, assist KIND Legal Staff in conducting "Know Your Rights" presentations and screenings of children who have recently entered the ORR facility
* Supports with termed special projects related to the delivery of services to children as assigned.
* Communicates and collaborates with ORR facility staff to create post-18 plans for detained children approaching 18 years of age and post-release plans for detained children under 18 years of age who have obtained immigration status.
* Supports development of best practices, protocols, and provides training on relevant topics for the detained setting and KIND staff.
* Supervises general interns and volunteers.
* Other duties as assigned.
Qualifications and Requirements
* Graduate degree in Social Work or related field, preferably in counseling, or related specialty or 6 years of works experience. MSW (Master of Social Degree) preferred.
* Must be fluent in English and Spanish (required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish-speaking).
* Minimum of 2 years of experience working with children including early childhood/intervention for tender ages (0-8), preferably unaccompanied minors, immigrant and refugee children, or experience working with survivors of abuse, human trafficking, or other trauma.
* Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
* Direct experience or strong familiarity with case management frameworks.
* Strong communication skills.
* Experience working with teams of social service providers and advocating on behalf of clients, including attorneys, law firms, or other legal services providers.
* Ability to verbalize and implement therapeutic-focused strategies for children/families.
* Ability to effectively conduct training in person and virtually, including attorney training and presentations for child clients.
* Familiarity or ability to work with caretakers, or training in trauma-informed parenting.
* Ability to manage, create and oversee various events to bring resources and services to child clients.
* Ability to network with local coalitions to establish strong relationships to allow for cross-referrals.
* Ability to travel as assigned.
* Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
* Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
* Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
* Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
* Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
* Committed to practicing and supporting wellbeing and a work-home life balance.
* Experience working and communicating in a remote environment preferred but not required.
$66,038 - $82,548 a year
Our Benefits
* Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
* Pre-tax flexible spending account (FSA) for both medical and dependent care.
* Pre-tax transit and parking spending account.
* Employer-paid life insurance and accidental death and dismemberment insurance.
* Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm "no fees" recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: *****************************************************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$66k-82.5k yearly 12d ago
Program and Curriculum Advisor
School of Visual Arts 4.3
Service coordinator job in New York, NY
JOB TITLE: Program and Curriculum Advisor
DEPARTMENT: MFA Computer Arts
REPORTED TO: Director of Operations
SCHEDULE: FT, Exempt, Mon-Fri, 9 am-5 pm EST, In-Person (No Remote Work)
COMPENSATION: $75,000 annually
POSITION OVERVIEW:
Reporting to the Director of Operations, the Program and Curriculum Advisor serves as a central academic and administrative resource for students in the MFA Computer Arts department at the School of Visual Arts (SVA). This role provides academic and career advising, supports curriculum development and program enhancement, and serves as a key liaison among students, faculty, staff, and external industry and recruitment contacts.
The MFA Computer Arts program emphasizes creativity and a multidisciplinary approach to producing innovative animation, motion graphics, and experimental art within a collaborative state-of-the-art production environment. Our goal is to develop artists who will continue to challenge norms, question standards, and surprise people long after they leave SVA. For more information, please visit the department's website at this link.
DUTIES & RESPONSIBILITIES:
Program Advising and Student Support
Advise students in setting academic and career goals, selecting courses and internships, and planning for graduation and beyond.
Support and resolve student matters related to registration, drop/adds, transcripts, credits, GPA, attendance, registrar matters, and cross-department curricula.
Oversee registration and course adjustment processes, and schedule advising meetings with students.
Manage and administer student audits, independent studies, and internships in coordination with the Career Development Office.
Serve on the Thesis Committee; review thesis proposals and documents with the Chair and Director of Operations.
Collaborate with campus partners including International Student Services (ISO), Disability Resources, Student Affairs, and Student Health to address academic, visa, and health and wellness concerns.
Attend and represent the department at recruitment and admission events (e.g., National Portfolio Day, Ringling, etc.) and engage with prospective students.
Facilitate interdisciplinary projects and curricula integrating 2D, 3D, experimental art, design, and new technologies, including participation in Graduate Center events.
Perform additional duties, special projects, and responsibilities as assigned to support the department's priorities.
Curriculum Development and Management
Collaborate with the Chair and department staff to regularly update curriculum content, catalog and registration books, department brochures, and content on departmental websites.
Support the department's student orientation, curriculum updates, catalog and registration books, public lectures, exhibitions, year-end events, and special projects.
Identify, meet, and onboard new faculty while guiding them through the hiring and onboarding process.
Provide ongoing support to faculty to improve courses and address student concerns.
Advise students on supplemental Continuing Education (CE) courses.
Maintain digital records of departmental, faculty, and student files.
Coordinate with other SVA departments, such as External Relations, Communications, Alumni Affairs, VAP, Career Development, Health & Counseling Services, Graduate Admissions, International Student Office, Registrar, and the Office of Learning Technologies, on course planning, syllabi, and Canvas management.
Collaborate with the Chair and department staff to review applications and interview prospective students for the graduate program.
Optimize workflows for registration, advising, and curriculum management.
Perform additional duties, special projects, and responsibilities as assigned to support the department's needs.
MINIMUM QUALIFICATIONS:
Master of Fine Arts (MFA) or Master of Arts (MA), or an equivalent combination of relevant education and professional experience.
Four (4) years of relevant professional experience in academic advisement, program coordination or management, and student support within a higher education or related setting.
PREFERRED QUALIFICATIONS:
Professional work experience in the visual arts and/or arts education preferred.
Background in design, creative production, or studio environments preferred.
Familiarity with higher education policies, academic programs, and degree requirements
Proficiency with Google Drive tools on Mac and PC computing systems
Proficiency with Adobe Creative Suite
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of higher education policies, academic programs, and degree requirements.
Knowledge of registration systems, curriculum structures, and student information systems.
Knowledge of FERPA regulations and best practices for maintaining student confidentiality.
Knowledge of resources for student support (e.g., counseling, tutoring, student support services, international student support services).
Skill in verbal, written and interpersonal communications to effectively engage with students, faculty, and staff.
Skill in planning and organizing.
Skill in problem-solving and attention to detail.
Skill in learning new technologies, policies, and institutional changes.
Ability to build and maintain rapport and positive relationships with diverse student, faculty, and staff populations.
Ability to problem solve and conflict resolution to address student challenges and concerns.
Ability to understand and be aware of diverse student populations and cultural competencies.
Ability to provide clear and empathetic guidance tailored to individual student needs.
Ability to handle sensitive and confidential information with professionalism.
Ability to work independently, proactively, and collaboratively within a fast-paced and agile team environment.
Ability to promote student success and support institutional goals.
Ability to establish and maintain good working relationships with other employees, students and stakeholders.
PHYSICAL REQUIREMENTS OR WORKING CONDITIONS:
Schedule: Full-time schedule (35 hrs per week), Monday - Friday, 9am-5pm EST. Exempt (salaried) position. The position will work on site (in person - no remote work)
Location: MFA Computer Arts department at 133 W 21st St, 10th floor, New York, NY 10011.
Travel: flexibility and willingness to travel 2-3 times per year for local, national, and international recruitment or program-related events.
Evening and weekend work may be required as needed to support departmental events, programs and initiatives.
Ability to work in an office environment, with computer and office equipment.
Ability to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds.
APPLICATION INSTRUCTIONS
To be considered for this position, candidates must submit the following:
Cover Letter - Describe your interest in the position and how your qualifications meet the stated requirements.
Resume or CV - Include relevant experience and key responsibilities.
WORKING AT SVA
The School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for more than seven decades. With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprising over 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA also represents one of the most influential artistic communities in the world. For more information about the College's 30 undergraduate and graduate degree programs.
Click here to learn what it's like to work at SVA.
The School of Visual Arts is an equal-opportunity employer. Diversity and inclusion is a core principles of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.
$75k yearly Auto-Apply 12d ago
Youth Program Coordinator - Flushing, NY
Boys Club of Ny 3.8
Service coordinator job in New York, NY
Youth Program Coordinator
Salary Range: $20.00 per hour
Employment Type: Part-Time, Non-Exempt
About Us
Since 1876, The Boys' Club of New York (BCNY) has been partnering with boys and young men in after-school, weekend, and summer programs that support youth growth and development. BCNY's two well-equipped clubhouses in East Harlem and Flushing and its wilderness camp in Harriman State Park offer activities and programs remarkable in their range. From swimming to robotics and enjoying ice skating in Central Park and a trip to the theatre on Saturdays, BCNY programs and events deepen interests and skills and are free of charge to members and their families. With the increase in youth directly impacted by the shelter and homelessness crisis in New York City, BCNY is dedicated to increasing equitable access to its free, high quality youth programs that foster brave spaces where boys and young men can connect, have fun and build lifelong friendships with peers and mentor. Part of that mission is our commitment to BCNY's expansion sites in the Bronx and Brooklyn that engage members within their communities with the same youth-centered ethos the organization is known for. Our dedicated and highly skilled staff and our professional advisory council have made BCNY a leader in youth programming across the field and we invite you join our team as we partner with boys and young men as they journey through their childhoods and our clubhouses.
Job Summary
We are a COVID-19 proactive organization who makes every effort to create and maintain an environment that is safe for our members and staff. The Program Coordinator participates in developing, implementing, supervising, and evaluating educational, recreational, and social programs. He/she will also assist in managing support staff, including program assistants, operations assistants, group leaders, and volunteers.
Job Requirements
Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot.
Responsibilities
Under the supervision of the Age Group Director, oversee the implementation and facilitation of programs and curricula
Assist in the planning and management of daily activities in the clubhouse and external spaces
Assist Age Group Director with special events, parent activities, and trips
Assist Age Group Director in managing training, supervision, and evaluation of frontline staff and volunteers
Use behavior management strategies to defuse inappropriate behavior and communicate behavior incidents with the Age Group Director and other necessary staff
Attend mandatory professional development trainings
Other duties as assigned
Qualifications
Previous experience in youth development, education, or afterschool
Strong communication skills with an ability to communicate effectively with young children, staff, and parents
Experience managing multiple priorities
Well organized, able to work both independently and collaboratively
Experience managing staff preferred
Associates' or Bachelor's degree preferred
First Aid and CPR certification desirable
What We Offer
PTO: Sick time only
The Boys' Club of New York is an equal opportunity employer
and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.
$20 hourly Auto-Apply 60d+ ago
Academic Specialist/Coordinator, Mathematics Learning Center
Passaic County Community College 4.2
Service coordinator job in Paterson, NJ
We are seeking an Academic Specialist/Coordinator who reports to the Director of Developmental Mathematics and is responsible for overseeing the day-to-day operations of the Mathematics Learning Center. This position falls under the supervision of the Academic Deans and is a twelve (12) month in person full-time position. In addition to teaching, the Academic Specialist/Coordinator promotes and ensures the success of the Mathematics Learning Center (MLC) and provides support to students, tutors, and faculty.
This is a full-time, administrative position.
Example of Essential Functions:
* Provides up to 12 credit hours of instruction per week. These hours can be any combination of lecture, laboratory, or field experiences.
* Participates in curriculum development planning and program assessment projects.
* Assists in the administration of grant activities (if any), assist with curriculum and assessment of project within grants.
* Integrate modern technology and instructional tools effectively in the classroom.
* Utilizes data informed strategies to support student success.
* Conducts meeting as necessary for effective function of the program.
* Participates in the College Governance Process as appropriate.
* Attends professional development activities on and off campus.
* Participates in all commencement events and other institutional ceremonies and events.
* Supports student learning by maintaining regular office hours.
* Performs other related duties as assigned by the Director of Developmental Mathematics and/or Dean.
Example of Specific Functions:
* Conduct meetings with tutors as necessary for effective function of the MLC.
* Assist Director of Developmental Mathematics (DDM) with interviewing, hiring, and training professional and peer tutors to ensure high-quality tutoring services in developmental and college level mathematics.
* Maintain records on the usage of the MLC and communicate specific needs regarding students or identify patterns with classes with DDM in a timely manner (at least monthly).
* Provide an annual report on the overall usage and other developments to the DDM.
* Attend Mathematics Department meetings and report on issues and needs as related to the MLC.
* Provide backup tutoring when professional and peer tutors are busy or unable to assist students.
* Coordinate with the DDM to develop, review, and improve syllabi and curriculum for the Developmental Mathematics courses.
* Deliver high-quality instruction in improved/updated courses.
* Market and promote the Mathematics Learning Center across the PCCC campuses.
* Participate and assist within program evaluation.
* Collaborate with other tutoring centers on campus and other special programs (e.g., TRIO, EOF, STEM TRACS) with information about the MLC and provide outreach to students referred to the MLC through advising.
Qualifications:
* Master's degree in mathematics education or a closely related field (such as mathematics with a strong background in education, or education with a strong background in mathematics).
* Excellent interpersonal, organizational, and communication skills.
* Ability to work both independently and as part of a team.
* Secondary or college-level teaching experience.
* Managerial experience.
The completion of a background check will be required for the selected candidate.
Compensation: Salary is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The starting salary for this position is $65,000.
Benefits: PCCC offers a variety of benefits which include:
* Excellent New Jersey State health insurance plans
* Dental Plan options 100% covered by employer
* Retirement systems through New Jersey State
* Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.)
* Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract
* Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions)
* Paid Holidays
* Vacation, Sick, Personal, and Floating Holiday hours (*Prorated based on hire date)
Vacation
Sick
Personal
Floating Holiday
Administrators
154 hours
105 hours
28 hours
14 hours
The college also offers optional programs such as:
* Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
* Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
* Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses.
* Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick.
* Voluntary Annuity Programs: Additional contributions to retirement account
$65k yearly 54d ago
Admissions Specialist - Substance Abuse Service Center
Bowery Residents Committee 4.5
Service coordinator job in New York, NY
DUTIES/RESPONSIBILITIES: * Carry small caseload and facilitate groups * Responsible for intake process from engagement to admission to program * Some outreach and recruitment of clients from targeted community * Participate in interdisciplinary case planning team
* Maintain statistics and client records
* Assist w/ liaison between HRA and agency in placement of clients in treatment
* Assist w/ outreach into community to expand referral base for substance abuse services
* Provide emergency first aid/CPR assistance when needed. Related duties as assigned.
QUALIFICATIONS:
CASAC-T required, Masters preferred. Bilingual English/Spanish preferred. Computer literacy, oral and written communication skills required. CPR training certification or willingness to take training class in CPR.
* Vaccination preferred but not required.
HOURS:
Full-time 37.5 hours per week
* Monday-Friday 9am-5pm
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$40k-51k yearly est. 60d+ ago
Coordinator, Resource Management - Advisory Practice (CPA Firm)
Pkfod Careers
Service coordinator job in New York, NY
About PKF O'Connor Davies
PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients.
Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence.
At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives.
If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you!
Office Location: New York City or Woodcliff Lake, NJ
The Resource Management Coordinator supports the Advisory practice by ensuring optimal allocation of team member to client engagements. This role balances business needs with team member development goals, helping the firm meet utilization targets and deliver high-quality service.
The ideal candidate is organized, responsive, and highly collaborative, with strong attention to detail and an understanding of professional services environments.
Essential Duties:
Coordinate team member assignments for client engagements, balancing business needs, team member availability, skill sets, and development goals.
Maintain and update scheduling tools and systems with accurate project and resource information.
Collaborate with partners, engagement managers, and resource management team to anticipate and resolve scheduling conflicts or capacity constraints.
Monitor and track utilization, chargeability, and availability across the Advisory practice.
Assist in preparing reports related to staffing, utilization, and other resource metrics.
Support onboarding of new hires by assigning initial projects and integrating them into the staffing system.
Partner with HR to align staffing with training, mentorship, and performance management.
Communicate regularly with advisory team members regarding assignments, scheduling updates, and engagement expectations.
Contribute to process improvement initiatives related to resource management and operations efficiency.
Qualifications:
Bachelor's degree in Business Administration, Human Resources, or related field.
1+ years in resource management or staffing in a CPA or professional services firm preferred.
Must be able to work in-office a minimum of 2-3 days per week.
Experience with ProStaff scheduling software preferred.
Ability to coordinate and follow up on multiple tasks in a timely and efficient manner.
Strong interpersonal, written and verbal communication skills.
Proficient in Microsoft Office applications, particularly Word and Excel.
Adept at navigating and adapting to different interpersonal dynamics.
Ability to work effectively both independently and as part of a team across all levels of the Firm.
Able to work efficiently in a fast-paced environment while maintaining a strong sense of urgency.
Excellent organizational skills and strong attention to detail.
Ability to think creatively and propose effective alternative solutions.
Capable of exercising discretion when handling confidential information.
Exhibits a professional attitude and exercises sound judgment when handling confidential matters.
Preferred Skills:
Experience working in a public accounting or professional services firm.
Understanding of Advisory service lines (e.g., Risk, Transactions, Forensics, Valuation).
Familiarity with professional services KPIs such as utilization, realization, and leverage.
Compensation & Benefits:
The compensation for this position ranges from $55,000 - $65,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications.
At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer:
Medical, Dental, and Vision plans
Basic Life, AD&D, and Voluntary Life Insurance
401(k) plan and Profit-Sharing program
Flexible Spending & Health Saving accounts
Employee Assistance, Wellness, and Work-life programs
Commuter & Parking benefits programs
Inclusive Parental Leave Benefits
Generous Paid Time Off (PTO)
Paid Firm Holidays
Community & Volunteering programs
Recognition & Rewards programs
Training & Certification programs
Discretionary Performance Bonus
*Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process.
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future.
PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law.
To all staffing agencies: PKF O'Connor Davies Advisory, LLC (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD.
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$55k-65k yearly 60d+ ago
Full-Time Health Home Coordinator in Brooklyn NY
Doral Medical and Multi Specialty Facility
Service coordinator job in New York, NY
Doral Health & Wellness is a trusted multi-specialty healthcare organization serving diverse communities across New York State. Our mission is to provide compassionate, integrated, and patient-focused care-particularly for individuals living with chronic medical, behavioral health, and developmental conditions. As a New York State-designated Health Home provider, we are expanding our Care Management team to strengthen support for Medicaid members.
Position Overview
We are seeking a dedicated Health Home Care Manager (Spanish-speaking) to join our growing team. The care manager will play a critical role in coordinating person-centered services for Medicaid-enrolled clients with chronic medical, behavioral health, or substance use needs. This is a hybrid role that combines office-based work with in-person community and home visits across NYC boroughs.
Compensation & Benefits
Salary: up to $55,000 annually, depending on experience
Health, Dental & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO), sick leave, and holidays
Life & Disability Insurance
Hybrid work flexibility (remote, office, and field)
Supportive, mission-driven team environment
Professional development and training opportunities
Key Responsibilities
Serve as the primary care manager and advocate for clients by completing initial and ongoing assessments to guide individualized care planning.
Coordinate medical, behavioral health, substance use, and social support services as part of the case manager role.
Help clients navigate healthcare systems, secure housing, schedule appointments, and access benefits.
Encourage client self-management of health and wellness.
Accurately document all care activities in electronic health records (EHR).
Collaborate with families, providers, and community partners to enhance client well-being.
Adhere to NYS Health Home quality standards and compliance requirements.
Qualifications (per NYS DOH requirements)
Bachelor's degree in health or human services + 2 years of relevant experience, or
Master's degree in health or human services + 1 year of relevant experience, or
Licensed Registered Nurse (RN) + 2 years of relevant experience.
Additional Requirements:
Experience with Medicaid populations, chronic conditions, and social determinants of health.
Strong communication, organizational, and case management skills.
Proficiency in Microsoft Office and EHR systems.
Ability to travel across NYC for community and home visits.
Bilingual in Spanish is preferred.
Why Join Doral?
At Doral Health & Wellness, you'll be part of a mission-driven team of care managers and healthcare professionals committed to improving access and outcomes for underserved communities. We value cultural humility, collaboration, and meaningful engagement with the populations we serve.
If you are a compassionate case manager fluent in Spanish and passionate about helping others, apply today and grow your career with Doral Health & Wellness.
:" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN
Everyone on our team has a part to play
* Intraday real time monitoring of service levels for all queues at all sites
* Real time monitoring of agent's performance from all teams at all sites
* Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals
* Communicate and call out changes to incoming contact patterns to operations and the broader WFM team
* Have a real time communication with the WFM team and operations when call outs or changes need to be done
* Update and send reports related to the performance for all teams
* Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met
* Review and process vacation time off and overtime requests in real-time
* Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers
* Maintain composure in critical situations and communicate clearly with both internal and external stakeholders
* Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions
* Provide assistance to the WFM team as needed
THE STATS
What we're looking for in our next teammate
* 1+ years of experience in a contact center environment
* 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred
* Prior experience working with a WFM software solution
* Functional knowledge of Salesforce or similar call management system(s)
* Proven experience with NICE IEX or other WFM platform
* Intermediate level proficiency in Excel
* Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions
* Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment
* Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred
* Ability to work nights and weekends.
ABOUT FANDUEL
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
PLAYER BENEFITS
We treat our team right
We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.
FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************.
The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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$20.2-25 hourly 60d+ ago
Medicaid Coordinator
Bronx Gardens Rehabilitation and Nursing Center
Service coordinator job in New York, NY
The Citadel at Bronx Garden Rehabilitation & Nursing Center is currently seeking for a Medicaid Coordinator Full time Day shift (9am-5pm) to join our dynamic organization.
Please email your resumes and Human Resources Department will contact you.
JOB DUTIES:
Include but are not limited to:
Financial Interview for Medicaid application process
Attend weekly department meetings to identify potential Medicaid application recipients
Discuss with Private Pay residents' financial option in a timely manner
Attend Monthly Aging meetings
Educate residents and families about income payments/NAMI in a timely manner
Having resident/family/POA sign authorization and order all documents related to the Medicaid application
Filing Medicaid application/conversion through MEDS system
Yearly Medicaid re-certifications
Follow up and correspond with local HRA
Handle all rejected, deferred applications in a timely manner
File Fair Hearing and attend if necessary
Identify budget discrepancies and correct when necessary
Assist with enrollments/dis enrollments HMO/MLTC
Collect private/NAMI payments as necessary
Apply for Representative Payee as necessary
Submit Social Security Annual report
Guardianship petitions when necessary
Other duties as needed to ensure department operates at its maximum
QUALIFICATIONS:
EDUCATION / EXPERIENCE:
A Bachelor's degree in Human Services, Finance or related field
3 years of experience in Medicaid/Finance services
Bilingual preferred but not necessary
Bronx Gardens Rehabilitation and Nursing Center is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$38k-57k yearly est. 60d+ ago
Academic Enrichment Coordinator
Check Out These Great Henry Street Settlement
Service coordinator job in New York, NY
Work Schedule: 35 hours per week, regular, full-time, Monday - Friday 10 am - 6 pm
Pay: $55,000 - $65,000 Annually; exempt
Education and Employment Services is a $15.5 million dollar division serving over 9000 people each year through a continuum of services from Early Childhood Education through Adult Workforce programs designed to assist individuals in obtaining the skills necessary for lifetime self-sufficiency. Education Services include Early Childhood Education, After School & Camp Services Programs, Athletics, Community Schools, Expanded Horizons College Success Program, and our Youth Opportunity Hub. Education programming takes place within 3 community center sites and multiple school-based programs.
Qualifications:
Bachelor's degree in education or a related field required, Master's Degree preferred
Minimum of two (2) years' experience working in after-school and/or camp settings
Experience developing and providing quality age appropriate, hands-on projects, enrichment, and recreation experiences to youth, grades K-5
Experience working with youth from diverse backgrounds and implementing culturally relevant programming
Advanced experience working with families to facilitate overall student success
Ability to work with students from a variety of academic backgrounds and skill levels
Strong organizational, multitask, and follow-through skills
Excellent verbal and written communication and interpersonal skills
Flexible and positive team-oriented attitude
Must be able to work on school holidays
Bilingual preferred (Spanish, Cantonese or Mandarin)
Responsibilities:
Lead in the development and maintenance of a comprehensively coordinated educational program designed to meet the needs of all participants on both sides of the learning campus
Infuse principals of early college awareness, post-secondary exploration, and youth choice/agency in the educational philosophy governing program
Plan and execute program-wide hands-on inquiry based academic projects, enrichment, and recreation experiences
Ensure that age-appropriate Social Emotional Learning opportunities are incorporated into program activities
Structure group and individual instruction for all students with a keen focus on providing enrichment for neurodivergent learners
Support community-based program coordinators, instructional, and administrative staff to work towards collaborative implementation of grant requirements, which entails the supervision and coordination of weekly curriculum meetings
Implement feedback mechanisms from staff, parent, student, and community members regarding curriculum and instruction
Assist with orders and purchases of materials and supplies to support and enrich the activity specialists' lessons and activities
Maintain records of all participants' pre- and post-individual assessments for Hello Insight and STAR
Collaborate with the program coordinators to review and assess individual students via surveys, observation, etc.
Ensure that students and Activity Specialists are adequately prepared for sharing's, culminating events, and exhibits
Develop lessons and activities to support the academic development of participants who do not receive homework.
Complete monthly and quarterly progress reports for the agency
Attend regular meetings with agency staff, Department of Education, Department of Health, and participate in trainings as required
Other duties as assigned by the supervisor.
Essential Physical Job Functions:
Ability to carry 20 pounds
Ability to climb multiple flights of stairs per day
Ability to work onsite in the Lower East Side
$55k-65k yearly 33d ago
Student Services Generalist
Union County College 4.2
Service coordinator job in Elizabeth, NJ
Position Title Student Services Generalist Campus Elizabeth Department Center for Economic & Workforce Development Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Grant General Description Responsible for recruiting, advising and guiding participants to sustain successful participation in the UCNJ/Center for Economic & Workforce Development Programs. The Generalist will be responsible but not limited to facilitate applications, recruiting, assessment, advising, registration, and placement through personal contact and follow through with the prospective student as she/he proceeds through the intake process.
Characteristics, Duties, and Responsibilities
* Recruits, guides, and advises participants in UCNJ Union College of Union County, NJ/Center for Economic & Workforce Development educational, training, and supportive/work programs.
* Develops and implements client outreach initiatives, including but not limited to, presenting at client orientations and the Union County American Job Centers, attend partner events to promote programs, and through social media campaigns.
* Orients students into assigned program.
* Identifies client supportive service needs.
* Develops individual educational and career plans for students based on student interest, academic levels and career assessment.
* Orients and advises all supportive work program referrals, if applicable.
* Advises participants in the proper work attitude and attempt to stimulate positive efforts towards employment.
* Participates in the pre-intake and post-intake processes.
* Monitors weekly attendance and participation of students.
* Prepares and maintains necessary records and files on recruitment, assessment, enrollment, advising, and job placement.
* Develops a student IEEP (Individual Education and Employment Plan) with student.
* Initiates and conducts post-surveying for student outcomes.
* Performs liaison duties with cooperative agencies and programs.
* Responds to all program related requests.
* Initiates and supports CEWD recruitment efforts for all programs.
* Reads, interprets, and communicates College and CEWD policies and procedures.
* Recommends improvements in department procedures. Collaborates with other staff/administrators/instructors to identify needed improvements in procedures and communication.
WIOA Title II Specific Grant Duties, and Responsibilities
* Maintains accurate records by entering student data into the Assessment log.
* Prepares and oversees the computer lab for pre-tests and proctors' exams, including CLAS-E and CASAS assessments.
* Manages the intake process, creating and maintaining student folders and ensuring all required documentation is submitted to MIS.
* Prepare termination forms for students upon course completion, ensuring accurate and timely documentation.
* Prepares necessary documentation, including excuses for students with required justifications.
* Scans, uploads, and files documents such as IEEPs, PRTCE, and PSTCE for compliance.
* Organizes class materials and prepares information for instructors before the start of each new cycle.
* Assists in creating and managing Canvas courses and related technical setups.
* Reviews scanned CDSS documents for remote live classes to ensure accuracy and compliance.
* Checks accuracy of WTS Weekly Time sheets (attendance report)
* Regularly attends and participates in training sessions for CASAS, Aztec, and Burlington English to effectively utilize tools in student support.
* Collaborates with other departments to promote programs and actively participates in partner events to support recruitment efforts.
* Attends LACES meetings to stay updated on new features and updates.
* Organizes and manages the student recruitment and intake process, including folder creation, registration, and pre-test scheduling.
* Conducts interviews with prospective students to assess eligibility and guide them through the registration and pre-testing processes.
* Advises students on the proper use of educational platforms like Canvas, offering troubleshooting support when needed.
* Tracks student data using LACES and other tools to ensure accuracy and compliance with grant requirements.
* Compiles and submits reports on student enrollment, attendance, and program progress to MIS and relevant directors, maintaining a schedule of daily, weekly, or term-end submissions.
* Responds to inquiries about class schedules, grant details, and student resources via email, phone, and in-person meetings.
* Ensures absent students are followed up, preparing and submitting necessary documents like excuse forms.
* Monitors and reports on students' academic progress, updating instructors and directors as needed.
Education Requirements
Bachelor's degree required
Experience
Experience working in Workforce Development programs.
Competencies and Skills Required
Fluent in Spanish preferred
Physical Demands and Work Environment
* This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
* Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
* No or very limited exposure to physical risk.
* Some travel required.
Salary $51,184 Additional Information
UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
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Disclaimer: This outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
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We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment
Full-time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Grant Position:
Position will be terminated upon expiration of grant funding.
Posting Detail Information
Open Date 12/12/2025 Close Date Open Until Filled Yes
$51.2k yearly 38d ago
Academic Specialist/Coordinator, Mathematics Learning Center
Passaic County Community College 4.2
Service coordinator job in Paterson, NJ
We are seeking an Academic Specialist/Coordinator who reports to the Director of Developmental Mathematics and is responsible for overseeing the day-to-day operations of the Mathematics Learning Center. This position falls under the supervision of the Academic Deans and is a twelve (12) month in person full-time position. In addition to teaching, the Academic Specialist/Coordinator promotes and ensures the success of the Mathematics Learning Center (MLC) and provides support to students, tutors, and faculty.
This is a full-time, administrative position.
Example of Essential Functions:
Provides up to 12 credit hours of instruction per week. These hours can be any combination of lecture, laboratory, or field experiences.
Participates in curriculum development planning and program assessment projects.
Assists in the administration of grant activities (if any), assist with curriculum and assessment of project within grants.
Integrate modern technology and instructional tools effectively in the classroom.
Utilizes data informed strategies to support student success.
Conducts meeting as necessary for effective function of the program.
Participates in the College Governance Process as appropriate.
Attends professional development activities on and off campus.
Participates in all commencement events and other institutional ceremonies and events.
Supports student learning by maintaining regular office hours.
Performs other related duties as assigned by the Director of Developmental Mathematics and/or Dean.
Example of Specific Functions:
Conduct meetings with tutors as necessary for effective function of the MLC.
Assist Director of Developmental Mathematics (DDM) with interviewing, hiring, and training professional and peer tutors to ensure high-quality tutoring services in developmental and college level mathematics.
Maintain records on the usage of the MLC and communicate specific needs regarding students or identify patterns with classes with DDM in a timely manner (at least monthly).
Provide an annual report on the overall usage and other developments to the DDM.
Attend Mathematics Department meetings and report on issues and needs as related to the MLC.
Provide backup tutoring when professional and peer tutors are busy or unable to assist students.
Coordinate with the DDM to develop, review, and improve syllabi and curriculum for the Developmental Mathematics courses.
Deliver high-quality instruction in improved/updated courses.
Market and promote the Mathematics Learning Center across the PCCC campuses.
Participate and assist within program evaluation.
Collaborate with other tutoring centers on campus and other special programs (e.g., TRIO, EOF, STEM TRACS) with information about the MLC and provide outreach to students referred to the MLC through advising.
Qualifications :
Master's degree in mathematics education or a closely related field (such as mathematics with a strong background in education, or education with a strong background in mathematics).
Excellent interpersonal, organizational, and communication skills.
Ability to work both independently and as part of a team.
Secondary or college-level teaching experience.
Managerial experience.
The completion of a background check will be required for the selected candidate.
Compensation: Salary is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The starting salary for this position is $65,000.
Benefits: PCCC offers a variety of benefits which include:
Excellent New Jersey State health insurance plans
Dental Plan options 100% covered by employer
Retirement systems through New Jersey State
Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.)
Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract
Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions)
Paid Holidays
Vacation, Sick, Personal, and Floating Holiday hours (*Prorated based on hire date)
Vacation
Sick
Personal
Floating Holiday
Administrators
154 hours
105 hours
28 hours
14 hours
The college also offers optional programs such as:
Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
Commuter Benefits : Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses.
Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick.
Voluntary Annuity Programs: Additional contributions to retirement account
How much does a service coordinator earn in Newark, NJ?
The average service coordinator in Newark, NJ earns between $32,000 and $74,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Newark, NJ
$49,000
What are the biggest employers of Service Coordinators in Newark, NJ?
The biggest employers of Service Coordinators in Newark, NJ are: