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  • Service Coordinator

    Abode Services 3.9company rating

    Service coordinator job in Oakland, CA

    Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for our programs in Alameda County. About The Role: The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Our Benefits & Perks: $28.85 - $31.74 per hour 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make An Impact: Provision of comprehensive housing services to participants, which may include working directly with landlords. Working closely with other social service partners referring and providing services to participants. Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes. Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement. Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household. Create and maintain an Individual service plan and needs assessment for each household. Meet with the household in person, either in the community or within the home as frequently as needed. Attend program meetings with internal and external partners to coordinate services and ensure quality services. Maintain client files, including all necessary documentation. Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work. Must be able to document services in a timely manner, using BIRP format. Attend staff meetings and other agency functions as needed. Other duties as assigned. How You Meet Qualifications: Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience. 2 years case management experience providing services to homeless or low-income individuals and/or families. Driving and transportation of participants when required. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed. Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28.9-31.7 hourly 4d ago
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  • Home Care Liaison

    Addus Homecare Corporation

    Service coordinator job in Pleasant Hill, CA

    To apply via text, text 9224 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry * Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $50k-106k yearly est. 1d ago
  • Admissions Representative (Admissions Experience Required)

    Unitek College 4.3company rating

    Service coordinator job in San Jose, CA

    San Jose, CA, USA Full-time Hybrid Compensation: $27 - $33 - hourly *Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range: $25-$29/hr for entry level, depending on relevant experience in similar roles. For the RIGHT applicant, hourly compensation can go as high as $32/hr if there is prior admissions experience with for-profit educational institutions. This equates to aproxamitely $52,000 - $66,500 annualy, however, this IS an hourly position. Qualifications Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Demonstrated ability to fulfill Company Key Behaviors Excellent presentation skills Bachelor's degree or equivalent experience required Knowledge of Microsoft Office Suite: Word, Excel, Outlook Ability to work assigned/flexible hours necessary to complete the job on a weekly basis Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $52k-66.5k yearly 5d ago
  • Student Services Specialist

    Confidential Company 4.2company rating

    Service coordinator job in Palo Alto, CA

    Schedule: Monday to Friday, 8:30 AM to 5:00 PM (with 30-minute lunch break) Contract Duration: 4 months Pay Rate: $30/hour We are hiring a Student Services Specialist on behalf of our client. Scope of Duties Work with prospective applicants regarding admissions and serve as a subject matter resource on admissions and financial aid procedures. Process a high volume of admissions applications and handle highly confidential documents. Input data and update electronic databases; collect, gather, and validate data as needed. Review documents and forms for completeness, track files for follow-up, and distribute for review. Maintain integrity of law school databases and organization of paper files. Respond to routine inquiries via phone, email, and drop-ins. Research and resolve routine admissions issues; refer complex issues to other staff. Process incoming mail; receive, sort, process, and distribute highly confidential documents. Assist in the preparation of Admitted Students Weekend and other recruiting events. Contribute to general office administration and process improvements within the office. Required Qualifications Bachelor's degree preferred, or combination of education and relevant experience. 1-2 years of relevant experience in office administration or student services. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite and basic computer skills. Strong word processing and data entry skills, including Excel. Customer service and office administration skills. Ability to learn compliance with legal, financial, and university policies and external regulations. Experience with PeopleSoft and Oracle Financials preferred. Ability to manage multiple, time-sensitive projects in a fast-paced environment. Handle highly confidential and sensitive information with discretion. Excellent organizational skills with high attention to detail and accuracy. Flexible with changing priorities and able to assume a demanding workload during peak periods (November-May). Demonstrate a team-player attitude and quick learning ability. Candidates must be U.S. Citizens or Green Card holders. No OPT, H1B, CPT, or EAD. Candidates must be local and currently located in the San Francisco Bay Area. You may also reach our recruiter at ************** or ************************. Please note, we are not accepting C2C at this time and only direct candidates may apply; submissions from third-party companies will not be considered.
    $30 hourly 5d ago
  • Director, HIV Community Liaison & Marketing

    Gilead Sciences, Inc. 4.5company rating

    Service coordinator job in Foster City, CA

    A leading biopharmaceutical company in California is seeking a professional with strong marketing skills and an emphasis on HIV-related experience. The ideal candidate will work with external agencies and contribute to the development of impactful marketing programs. Applicants should have a bachelor's degree, extensive experience in marketing, and an ability to thrive in a fast-paced environment. The role entails collaboration, communication, and a sensitivity to the topics in the HIV market, with potential for domestic travel. #J-18808-Ljbffr
    $49k-62k yearly est. 3d ago
  • Home Care Liaison

    Ambercare 4.1company rating

    Service coordinator job in Pleasant Hill, CA

    To apply via text, text 9224 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $50k-82k yearly est. 1d ago
  • Sustainability & Environmental Program Coordinator

    Goodwill of Central and Northern Arizona 4.0company rating

    Service coordinator job in South San Francisco, CA

    The Sustainability & Environmental Program Coordinator will play a critical part in ensuring our commercial warehouse operations in South San Francisco align with local and state environmental regulations, while advancing Goodwill of San Francisco Bay's sustainability goals. This position will serve as a bridge between warehouse operations, sustainability strategy, policy strategy, and regulatory compliance. Will support driving initiatives that promote circularity, waste reduction, sustainable packaging, and more. Essential Duties and Responsibilities: Environmental Compliance & Policy Coordination Ensure adherence to all applicable environmental regulations and city/state sustainability policies impacting warehouse operations. Serve as the point of contact for local regulatory agencies and maintain up-to-date knowledge of relevant compliance requirements (e.g. SF Department of the Environment). Conduct internal audits, maintain documentation, and coordinate reporting related to environmental performance and compliance metrics. Support implementation and tracking of environmental permits/designations, waste diversion goals, packaging standards, and material handling protocols (if applicable). Support on site coordination of sustainability stakeholder visits to warehouse operations. Sustainability Program Implementation Collaborate with cross-functional teams (e.g. Operations, Facilities, Procurement, EHS) to develop and implement sustainable practices and procedures. Design and support programs that enhance circularity and reduce environmental impact across warehouse operations (e.g. zero waste initiatives, sustainable materials sourcing, reverse logistics). Support efforts to monitor and improve packaging practices in line with sustainability goals and local regulations. Stakeholder Engagement & Communication Engage with external stakeholders, including city agencies, community groups, and sustainability coalitions, to represent company interests and stay informed of evolving sustainability policy. Partner with internal stakeholders to drive adoption of sustainability initiatives and build a culture of environmental responsibility within warehouse teams. Develop clear communications and training materials to support staff awareness and compliance with sustainability initiatives. Minimum Qualifications: Bachelor's degree in Environmental Science, Sustainability, Public Policy, Environmental Engineering, or related field. 1-4 years of experience in environmental compliance, sustainability coordination, or operations within a commercial, industrial, or logistics environment. Knowledge of San Francisco Bay Area and California environmental regulations, waste management policies, and sustainability ordinances. Strong project management, organizational, and communication skills. Ability to engage diverse stakeholders and build collaborative relationships. Preferred Qualifications: Experience working in warehouse, logistics, or supply chain operations. Familiarity with data collection and sustainability reporting tools. Experience with circular economy initiatives, LEED, TRUE Zero Waste, or similar certifications is a plus. Bilingual or multilingual skills are a bonus, especially Spanish or Cantonese. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
    $44k-63k yearly est. 4d ago
  • Bid Coordinator

    Drill Tech Drilling & Shoring, Inc. 3.3company rating

    Service coordinator job in Antioch, CA

    About Drill Tech Drill Tech Drilling & Shoring, Inc. (DTDS) is a design-build contractor specializing in the construction of earth retention systems, soil stabilizations, drilled foundations, landslide remediation, and tunnel and shaft construction. DTDS has 10 subsidiary companies which possess a wide range of expertise including marine construction, rockfall mitigation, microtunneling, and other specialty services. We operate across the greater United States for both the private and public sector. DTDS strives to hire individuals seeking to provide insight and innovative ideas for our growing and dynamic company. We employ individuals that are eager to learn, energetic, and able to multi-task. Applicants must be dependable, conscientious, assertive, and enjoy working in a team environment. Job Description DTDS is looking for a full-time Bid Coordinator for our headquarters in Antioch, CA. This position is fundamental to the Estimating department and Job tracking functions, requiring thorough organizational and communication skills. While viewing / evaluating construction plans is an essential part of the job, training will be provided to ensure best practices. A successful candidate will be hard-working, detail-oriented, maintain a positive attitude, and able to lift up to 25 lbs. We are seeking punctual candidates that conduct business in a professional and ethical manner. This position requires excellent communication skills and multitasking capabilities to coordinate with both field and office personnel across all our offices. Duties: Document Organization (scan and print, download and save documents, online and hardcopy filing, maintains data and provide edits to documents for accuracy, etc.) for Estimating and Project Tracking: Bid Schedule Evaluating Future Bid Opportunities (plans, specs, Geotech reports, etc.) and emailing the relevant individuals regarding these items Preparing “Possible Bids” For Review Saving all New Addendum/Documents/Plan Holders Coordination with Superintendents for bid walks Assistance with bid submission (sign-in and upload bid documents in timely manner) Data Entry (e.g. Estimate Numbers for all Drill Tech offices and select Subsidiaries) Job Tracking: Issuing Job Numbers, emailing relevant office and field personnel, and creating Job Folders for each new Drill Tech job Assigning Rental Numbers (and sending rental emails) Misc. Tasks Qualifications/Skills: High School Diploma/GED Equivalent Experience: 1-year minimum office experience Microsoft Office Outlook, Word, Excel, Teams / SharePoint Typing 50 wpm Proficiency with printers/scanners for digitizing documents Eager to learn new process/procedures Respectful of company policies, enforcing policies as needed Use and maintain checklists for daily and recurring tasks Strong ability for self-sufficiency, organization, and resourcefulness to identify problems and find solutions Compensation Negotiable depending on relevant experience. Health benefits include medical, dental, and vision coverage. 401k Plan, 5% company match Workweek is Mon-Fri 8am-5pm, 40hrs/wk
    $46k-72k yearly est. 1d ago
  • Permit Coordinator

    TRB and Associates, Inc.

    Service coordinator job in San Ramon, CA

    TRB and Associates is seeking an experienced and motivated Permit Coordinator to join our Building and Safety Group at our Home Office. The ideal candidate will have a minimum of two years of experience performing a variety of general office tasks. This role is a great fit for someone who thrives in a fast-paced environment, is organized, detail-oriented, friendly, and looking to learn and grow within the municipal services field. Join a rapidly expanding building & safety consulting firm supporting jurisdictions throughout California. Hiring Immediately! Location: San Ramon, CA Job Type: Full-time | In person Essential job duties and responsibilities of the role include but not limited to: Document Control Review application and construction documents for completeness and compliance with requirements; route plans to appropriate staff for processing. Coordinate the plan checking process, monitoring, and assuring that all necessary documentation and reviews are completed. Perform various administrative, reporting, billing, and accounts receivable tasks. Be able to manage a wide range of duties in an effective manner, including timely plan processing and routing and coordinating with disciplined staff. Perform data entry and coordinate routing of various permits and plans; use specialized database/permit tracking programs. Greet and direct visitors to appropriate areas, screen phone calls, respond to inquiries, and provide relevant project-related information to appropriate parties. Must be highly organized and possess the flexibility to adjust to changing workload volume. Other Must be able to lift heavy plans and specification documents on a regular basis (up to 25 lbs.). Provide backup relief to other office support staff. Run errands on an as-needed basis, usually within a 15-mile radius. This may include pickups and drop-offs at various jurisdictions. Job Requirements: One-year municipal experience Proficient with Microsoft Suite (Outlook, Word, and Excel) High School Diploma, GED Must be highly organized, detail-oriented, and possess the flexibility to adjust to changing workload volume. Must have a valid driver's license. Must have reliable transportation to run errands. Desired Skills: ICC Permit Technician Certification, preferred. Must possess excellent communication and customer service skills. Use consistent sound judgment and discretion. TRB and Associates, Inc. offers a collaborative work environment, comprehensive compensation, and benefits package, 401(k) plan, holidays and paid time off for full-time employment. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance You can also send a resume and cover letter to TRB and Associates via email at **************** **Notice to Recruiters:** Recruitment services and unsolicited job offers are not currently required. Thank you for understanding and adhering to this preference!
    $43k-73k yearly est. 2d ago
  • Temp Grievance and Appeals Coordinator

    Santa Clara Family Health Plan 4.2company rating

    Service coordinator job in San Jose, CA

    Salary Range: $66,273 - $99,409 The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change. FLSA Status:Non-Exempt Department:Grievance and Appeals Reports To:Supervisor, Grievance and Appeals GENERAL DESCRIPTION OF POSITION The Grievance and Appeals Coordinator is responsible for the beginning-to-end process of receiving, researching and resolving of new and existing member and provider grievance and appeals cases for all lines-of-business including any escalated step of the grievance and appeals process in accordance with state and federal regulatory requirements and SCFHP policies and procedures as set forth for each line of business. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Act as a back-up to the Grievance and Appeals Intake Specialist during times of high volume work and/or staffing shortages to ensure appropriate intake of new and existing grievance and appeal cases, assessing the priority of each case and routing to the appropriate staff. Ensure grievance and appeals cases are accurate and include the necessary elements for processing and resolving, giving special attention to those identified as "Expedite". Create clear and concise documentation in applicable system(s). Use good judgment and department resources to identify all issues and required actions within a case, appropriately categorize cases and identify required actions in accordance with state and federal regulations. Produce and manage outbound documents, correspondence and reports in a manner that meets required timeframes. Ensure adherence with state and federal regulatory timeframes for handling cases including acknowledging cases, resolving cases, monitoring effectuation of resolution, completing resolution letters and communicating with members and providers within required timeframes. Prepare case files for State Fair Hearings, Independent Review Entities or other escalated types of cases, including documentation of the Statement of Position and case narratives. Represent SCFHP in any hearing proceedings. Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing. Contact members and providers to seek additional information or clarification regarding grievance and appeals cases and review and resolve issues by requesting medical records, notice of action, or any other pertinent information related to grievances and appeals from medical groups, delegated entities and/or providers. Perform complete, accurate and consistent data entry into system software applications in accordance with policies, procedures and instruction from the Manager of Grievance and Appeals Operations. Maintain case files by ensuring that they are documented in accordance with state and federal requirements and organized in a manner that adheres to SCFHP standards and audit requirements. Participate in retrospective audit and review of cases and complete and correct gaps or errors in data. Identify operational issues and trends with SCFHP, delegates and other external stakeholders. Communicate these issues internally and externally and assist in formulating appropriate remediation plans. Assist the Manager of Grievance and Appeals Operations and peers with special projects. Work collaboratively and cross-functionally with other departments to facilitate appropriate resolutions. Work as a team to complete departmental tasks to meet deadlines and accomplish department objectives. Attend and actively participate in Grievance and Appeals Committee meetings, operational meetings and department meetings, trainings and coaching sessions. Perform other related duties as required or assigned. REQUIREMENTS - Required (R) Desired (D) The requirements listed below are representative of the knowledge, skill, and/or ability required or desired. High School diploma or GED. (R) Associate's degree or equivalent experience, training or coursework. (D) Minimum two years of experience in customer service, provider service, health service, or pharmacy in a managed care or health care environment handling escalated or complex issues. (R) Knowledge of health plan benefits, processes and operations. (R) Prior experience with commercial, Medi-Cal and/or Medicare programs and working with the underserved populations. (R) Work weekends and company holidays as needed based on business regulatory requirements. (R) Spanish, Vietnamese, Chinese, or Tagalog language bi-lingual skills. (D) Detail-oriented with the ability to conduct research and identify steps required to resolve issues and follow through to effectuation.(R) Proficient in adapting to changing situations and efficiently alternating focus between tasks to support the Grievance and Appeals Department operations as dictated by business needs (R) Ability to consistently meet grievance and appeals accuracy and timeline requirements by achieving regulatory standards. (R) Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word and Excel. (R) Ability to use keyboard with moderate speed and a high level of accuracy. (R) Excellent communications skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, Members, Providers and outside entities over the telephone, in person or in writing. The ability to remain calm and de-escalate tense situations. (R) Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R) Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R) Ability to maintain confidentiality. (R) Ability to comply with all SCFHP policies and procedures. (R) Ability to perform the job safely with respect to others, to property and to individual safety. (R) WORKING CONDITIONS Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications. PHYSICAL REQUIREMENTS Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation: Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R) Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R) Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R) Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment; (R) Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R) Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R) ENVIRONMENTAL CONDITIONS General office and call center conditions. May be exposed to moderate noise levels. EOE (function () { 'use strict'; social Share.init(); })();
    $66.3k-99.4k yearly 5d ago
  • Admissions Advisor

    Distro

    Service coordinator job in Concord, CA

    Job DescriptionThe Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student. Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager #NL We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $63k-122k yearly est. 13d ago
  • Admission advisor/Admin

    Primrose School of San Ramon

    Service coordinator job in San Ramon, CA

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Role: Admission Advisor/Admin at Primrose School at San Ramon Position Summary The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment. Key Responsibilities Schedule school tours, highlighting programs, curriculum, and unique value propositions Maintain accurate records of prospective families and enrollment status Assist families with enrollment paperwork, waitlists, and tuition information Follow up consistently with prospective families to convert leads into enrollments Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process Flexibility with the working hours Sales & Revenue Growth Actively promote school programs and services to meet or exceed enrollment goals Utilize consultative sales techniques to identify family needs and recommend appropriate programs Track leads, tour conversions, and enrollment metrics Participate in enrollment forecasting and capacity planning Marketing & Community Outreach Support marketing initiatives to increase brand awareness and lead generation Represent the school at community events, open houses, and outreach activities Build and maintain relationships with local businesses, realtors, and community partners Assist with social media, events, and promotional campaigns as needed Customer Service & Family Experience Deliver exceptional customer service to prospective and current families Address questions, concerns, and objections professionally and promptly Foster strong relationships with families to support retention and referrals Collaborate with leadership and staff to ensure a seamless onboarding experience Administrative & Team Support Maintain CRM systems, inquiry logs, and enrollment reports Collaborate with directors, teachers, and corporate partners Ensure compliance with school policies, procedures, and licensing requirements Qualifications Associate or Bachelors degree required 2+ years of experience in admissions, sales, marketing, and customer service Strong interpersonal, communication, and presentation skills Goal-oriented with a proven ability to meet or exceed sales targets Proficiency in CRM systems, Microsoft Office, and/or enrollment software Ability to multitask, prioritize, and work in a fast-paced environment Skills Experience in early childhood education, private school admissions, or related fields Knowledge of lead management, marketing funnels, and sales follow-up strategies Event planning and community outreach experience On-site school setting with frequent interaction with families Some evening or weekend events may be required Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you! MLBC
    $63k-122k yearly est. 7d ago
  • Health Services Coordinator

    California State University System 4.2company rating

    Service coordinator job in San Jose, CA

    specified Two (2) years of demonstrated experience providing excellent customer service Experience providing student service within a higher education environment Experience with multi-provider schedules/calendar systems in a health environment Demonstrated project management experience Compensation Classification: Health Education Assistant Anticipated Hiring Range: $5,446/month - $6,012/month (Step 10 - Step 15) CSU Salary Range: $4,557/month - $6,508/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: November 14, 2025 through December 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act, services provided by CSU Student Wellness Centers include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). It is expected that all CSU SWC employees will engage in the administration of these services as applicable to their position, scope of practice, and license. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Nov 14 2025 Pacific Standard Time Applications close:
    $5.4k-6.5k monthly Easy Apply 30d ago
  • Admission advisor/Admin

    Primrose School

    Service coordinator job in San Ramon, CA

    Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Role: Admission Advisor/Admin at Primrose School at San Ramon Position Summary The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment. Key Responsibilities Schedule school tours, highlighting programs, curriculum, and unique value propositions Maintain accurate records of prospective families and enrollment status Assist families with enrollment paperwork, waitlists, and tuition information Follow up consistently with prospective families to convert leads into enrollments Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process Flexibility with the working hours Sales & Revenue Growth Actively promote school programs and services to meet or exceed enrollment goals Utilize consultative sales techniques to identify family needs and recommend appropriate programs Track leads, tour conversions, and enrollment metrics Participate in enrollment forecasting and capacity planning Marketing & Community Outreach Support marketing initiatives to increase brand awareness and lead generation Represent the school at community events, open houses, and outreach activities Build and maintain relationships with local businesses, realtors, and community partners Assist with social media, events, and promotional campaigns as needed Customer Service & Family Experience Deliver exceptional customer service to prospective and current families Address questions, concerns, and objections professionally and promptly Foster strong relationships with families to support retention and referrals Collaborate with leadership and staff to ensure a seamless onboarding experience Administrative & Team Support Maintain CRM systems, inquiry logs, and enrollment reports Collaborate with directors, teachers, and corporate partners Ensure compliance with school policies, procedures, and licensing requirements Qualifications Associate or Bachelor's degree required 2+ years of experience in admissions, sales, marketing, and customer service Strong interpersonal, communication, and presentation skills Goal-oriented with a proven ability to meet or exceed sales targets Proficiency in CRM systems, Microsoft Office, and/or enrollment software Ability to multitask, prioritize, and work in a fast-paced environment Skills Experience in early childhood education, private school admissions, or related fields Knowledge of lead management, marketing funnels, and sales follow-up strategies Event planning and community outreach experience On-site school setting with frequent interaction with families Some evening or weekend events may be required Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you! MLBC Compensation: $27.00 - $34.00 per hour
    $27-34 hourly Auto-Apply 7d ago
  • On-Call Co-Curricular Coordinator

    SCU Credit Union 4.1company rating

    Service coordinator job in Santa Clara, CA

    On-Call Co-Curricular CoordinatorPosition Type:Fixed Term (Fixed Term) Hiring Range: $28.03- $30.83/hr. Compensation will be based on education, experience, skills relevant to the role and internal equity. The Co-Curricular Coordinator is a part-time role supporting the LEAD Scholars Program, which serves first-generation college students at Santa Clara University. This position focuses on student advising and co-curricular engagement by managing an internal opportunity board, assisting with professional development events, and guiding students in exploring internships, research opportunities, and leadership development. The role collaborates with the Associate director of Curricular and Co-Curricular Engagement to ensure that LEAD Scholars have access to valuable experiential learning opportunities. Key Responsibilities Student Advising & Support (50%) Provide one-on-one advising to students on career exploration, leadership development, and co-curricular engagement. Assist students in identifying and applying for internships, research experiences, and leadership roles. Support new LEAD student onboarding, including academic and career advising. Refer students to appropriate campus resources related to academic and professional development. Co-Curricular Program Development & Management (30%) Oversee and maintain an internal opportunity board featuring internships, research opportunities, scholarships, and professional development for LEAD Scholars. Plan and execute professional development workshops, networking events, and alumni panels. Work with the Associate Director to identify and promote relevant co-curricular opportunities for students on and off campus. Program Communication & Administration (20%) Collaborate on communications, including email, social media, and the LEAD website, to promote co-curricular opportunities. Maintain records of student participation. Qualifications Bachelor's degree required; Master's degree in higher education, student affairs, or a related field preferred. Experience in student advising, career services, or program coordination in higher education. Strong interpersonal and organizational skills, with the ability to work collaboratively. Knowledge of first-generation college student experiences and support strategies. Telecommute Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states. EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at ****************************** Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at **************. The report includes the type of crime, venue, and number of occurrences. Americans with Disabilities Act Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at *************.
    $28-30.8 hourly Auto-Apply 60d+ ago
  • Health Services Coordinator

    MBK Real Estate 4.2company rating

    Service coordinator job in Novato, CA

    At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today! Job Description Our stunning community at The Bluffs at Hamilton Hill is seeking a Health Services Coordinator to join our team of senior living heroes! Shift: Fri, Sat, Sun 9:00am-5:30pm Job Summary: The Health Services Coordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health Services Coordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure. Duties & Responsibilities: Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment. Draft initial individualized Service Plans and update as needed. Review service plans with responsible parties and Executive Director as requested by DHS. Ensure continuity of the assisted living residents' total care regimen. Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care. Perform all assigned duties accurately and timely including required documentation. Serve as a medication technician, if needed. Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties. Check vital signs as directed and look for signs that health is deteriorating or improving. Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated. Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment. Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations. Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers. Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures. Understand and comply with all Federal, State, and local regulations, and all company policies and procedures. Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values. Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director. Education Requirements: RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal. Experience Requirements (in years): 2+ years of prior related work experience functioning in a similar healthcare environment. Required Competencies/Licenses/Certifications: Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months). Valid state driver's license and valid insurance or reliable method of transportation required. Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment. Must have excellent communication skills including the ability to speak, write and read English. Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations. Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests. Must possess strong organizational, problem solving and time management skills. Must maintain a neat and organized work environment to promote safe coordination of resident care. Physical Demands & Work Environment: Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays. Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion. Ability to move intermittently throughout the workday, in the community and between neighborhoods. Ability to lift and carry up to 50 pounds and push up to 250 pounds. Ability to assist in the physical movement of residents during routine transfers or in emergency situations. Pay: $33-$35/hr Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve. MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************. Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately. Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
    $33-35 hourly Auto-Apply 14d ago
  • Program Coordinator II - Youth Programs

    Ecology Action

    Service coordinator job in Santa Clara, CA

    Job Description Join Our Youth Programs Team! Ecology Action is dedicated to creating a sustainable future through innovative education and outreach programs. We are seeking a passionate Part-time Program Coordinator to join our Youth Team! About Ecology Action At Ecology Action, we believe every person counts and every action matters. We've made it our mission to advance equitable community climate solutions and reduce GHG emissions through partnership, education and action. Every action we take today can create the future we want-one where people and planet can thrive together. Join Ecology Action in building a sustainable future where equity, resilience, and innovation are at the core. Together, we can make it happen. About the Role As a Program Coordinator II - you will deliver engaging pedestrian and bicycle safety education to K-12 students, collaborate with school and district partners, and assist in coordinating community events. The role primarily involves on-campus instruction, student engagement, and ensuring high-quality program implementation and data tracking, with most activities taking place within Santa Clara County- Peninsula region (Cupertino, Sunnyvale, and Palo Alto). What you'll be doing Student Engagement and Education Delivering onsite presentations and assemblies in schools. Managing and conducting on-bike safety training on school premises. Leading walking field trips in the school neighborhood. Setting up and dismantling obstacle courses for training. Fostering a positive learning environment for children. Contributing to student safety in their neighborhoods. Coordination of Program Delivery and Administration Scheduling, coordinating, and tracking data related to the programs. Spending time in the office for administrative tasks and fieldwork at schools and the general community. Evaluating student assessments before and after presentations. Ensuring accurate timesheet hour allocation across cost centers. Supporting grant contract management as required (e.g. deliverable tracking, photo/video documentation). Tracking and reporting program data accurately and according to deadlines. Event Coordination and Execution Collaborating with school principals, teachers, CBOs, and staff to schedule events. Organizing and conducting events related to education, encouragement, and community engagement. Preparing and assembling necessary materials, including paperwork, bicycles, helmets, and safety equipment. Providing in-field support and guidance to program volunteers, student intern onboarding, training, coordination, and management, as required. Maintain, transport, and inventory, program equipment (bikes, helmets, cones, teaching materials). What We're Looking For A minimum of 2 years' experience in a youth education or teaching role; or an equivalent combination of education and experience may be qualifying. Proven experience with community outreach and education. Bilingual (Spanish, Vietnamese, or Mandarin) Ability to instill and nurture enthusiasm in students about biking or walking safely and the benefits of other modes of active transportation. Exceptional classroom management skills. Proficiency with Microsoft Office suite (Word, PowerPoint, and Excel). Valid California Class C driver's license, a reliable personal vehicle, and current automobile insurance. Ability to work effectively within a team. Ability to maintain a high level of organization and attention to detail. Preferred Qualifications Bachelor's degree in a related field is preferred but not required. Minimum of three years of teaching experience in any capacity. Experience coordinating with multiple agencies. Experience working with grants and/or contracts. Experience with Safe Routes to School or bike/pedestrian education. Knowledge of traffic safety, Vision Zero, or active transportation principles. Comfort riding in urban environments and teaching on bike skills (training provided). Familiarity with K-12 school operations and multisite coordination. First Aid/CPR certification (or willingness to obtain). Work Environment The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regular duties for this position involve sitting, standing, conversing, hearing, and using a computer keyboard and monitor. The work environment is diverse, encompassing an office setting, remote work from home, and fieldwork at schools and community events for planning and executing youth bicycle and pedestrian safety training. Preparation for these training events includes frequent trips to the basement storage unit to load and unload supplies, such as bicycles, helmets, and other materials, into the agency trailer. The employee should be capable of regularly lifting and moving items weighing up to 50 pounds. This position requires travel to various locations based on the assigned geographic team. Services areas include, but are not limited to: City of Cupertino, City of Sunnyvale, City of Mountain View, San Mateo County, City of Palo Alto, and Santa Cruz County. The role requires availability from 6 am to 4 pm on weekdays for scheduled school day events, with occasional weekend or evening events. Are You Ready? Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Join us at Ecology Action and contribute to a sustainable future!
    $34k-48k yearly est. 5d ago
  • Service Coordinator

    Abode Services 3.9company rating

    Service coordinator job in Burlingame, CA

    Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for our Eucalyptus Grove Apartments program in San Mateo County. About the role: The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Services Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Our Benefits & Perks: $28.85 - $33.00 per hour DOE (higher end must have a degree and 2 years of experience working with unhoused people) 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make an Impact: Provision of comprehensive housing services to participants, which may include working directly with landlords Working closely with other social service partners referring and providing services to participants. Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes. Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement. Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household. Create and maintain an Individual service plan and needs assessment for each household. Meet with the household in person, either in the community or within the home as frequently as needed. Attend program meetings with internal and external partners to coordinate services and ensure quality services. Maintain client files, including all necessary documentation. Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work. Must be able to document services in a timely manner, using BIRP format. Attend staff meetings and other agency functions as needed. Other duties as assigned. How You Meet Qualifications: Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience. 2 years case management experience providing services to homeless or low-income individuals and/or families. Driving and transportation of participants when required. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed. COMPETENCIES: Excellent verbal & written communication, organizational, and time management skills. Strong analytical and problem-solving skills with meticulous attention to detail. Ability to work well independently and collaboratively with teams. Professional experience in the human services or related field and demonstrated experience with low-income individuals and families. Basic knowledge and understanding of applicable federal, state, and local laws. Ability to de-escalate crisis situations with program participants. Proficiency in Microsoft Office programs, systems, and platforms. Ability to learn and use required mobile devices and business-related applications. Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts. Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28.9-33 hourly 5d ago
  • Home Care Liaison

    Addus Homecare Corporation

    Service coordinator job in Vacaville, CA

    To apply via text, text 9700 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry * Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $50k-105k yearly est. 1d ago
  • Home Care Liaison

    Ambercare 4.1company rating

    Service coordinator job in Vacaville, CA

    To apply via text, text 9700 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $49k-80k yearly est. 1d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Oakland, CA?

The average service coordinator in Oakland, CA earns between $33,000 and $64,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Oakland, CA

$46,000

What are the biggest employers of Service Coordinators in Oakland, CA?

The biggest employers of Service Coordinators in Oakland, CA are:
  1. Abode Services
  2. Satellite Affordable Housing Associates
  3. Samuel Merritt University
  4. Saha
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