Post job

Service coordinator jobs in Orlando, FL - 302 jobs

All
Service Coordinator
Student Services Coordinator
Admissions Advisor
Social Service Coordinator
Educational Programs Coordinator
Client Care Coordinator
Coordinator
Student Life Coordinator
Family Services Coordinator
Community Outreach Specialist
Food Service Coordinator
Admissions Representative
  • Bid Coordinator - Florida

    Haugland Group LLC

    Service coordinator job in Eustis, FL

    Haugland Group, a privately-owned civil infrastructure and energy construction company, has an immediate opportunity for an experienced Bid Coordinator to join our team. This position is based out of our Central Florida location. At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way. Let's build together! Key Functions Track bid opportunities and submissions, ensuring all deadlines and requirements are met. Maintain bid tracking logs and update win/loss records. Categorize electronic data; add new projects to the Procore Bid Board (Log) and manage the Bid Log daily as established with company protocols. Assist the Estimators with following up on bids and providing post-bid information. Maintain project records such as contracts, licenses, change orders, and schedules. Maintain company records, insurance certificates, safety logs, and compliance documents. Provide administrative support to management, project teams, and field staff as needed. Maintain accurate records for all administrative files, subcontractor documentation, and compliance paperwork. Additional duties as assigned. Desired Qualifications 3+ year's experience as a bid coordinator or in a construction administrative role. Effective communication skills, interpersonal and organizational skills, and a strong work ethic. Proficient in Microsoft Office (Word, Excel, Outlook). Experience with construction software (Procore, or similar) is a plus. Ability to identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and make recommendations. Why Haugland? Compensation range for this role is 65-80k. At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront. Excellent benefits package including medical, prescription drug, dental, vision, Health Savings, short/long term disability, and life insurance 401k with 5% employer match Employer funded Dependent Care FSA Potential for annual performance-based raise Paid Time off Paid company observed holidays Educational and professional advancement opportunities Frequent company-sponsored events Relaxed, friendly office Fast-paced, exciting environment Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, “the Company”) do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current. We are an Equal Opportunity Employer.
    $31k-50k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Service Coordinator

    Firstkey Homes 4.2company rating

    Service coordinator job in Orlando, FL

    SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This role is responsible for scheduling, work order management, vendor coordination, and resident communication to ensure timely and efficient service request completion. The Service Coordinator works under the direction of the Service Manager and collaborates with Lead Technicians, ensuring that work orders are triaged correctly, residents receive timely updates, and vendors complete services efficiently. This position requires high energy, strong organizational skills, and the ability to handle a large volume of calls and system updates while maintaining excellent resident service. ESSENTIAL DUTIES Coordinate and manage service requests by accurately entering, scheduling, updating, and closing work orders, while assigning technicians and vendors for efficient routing and timely service. Serve as the primary point of contact for residents, managing service requests, scheduling, and follow-ups via phone, email, and resident tickets. Respond to and manage resident service tickets, addressing resident inquiries, escalating urgent issues, and ensuring timely follow-ups. Collaborate cross-functionally with service teams and property operations to ensure a seamless resident experience and timely issue resolution. Communicate with vendors and service teams, confirming work order assignments, verifying work completion, and resolving scheduling conflicts. Monitor work order progress and follow up on outstanding service requests, escalating as needed to the Service Manager or Lead Technician. Use Power BI and other reporting tools to track service trends, assess response times, and provide insights on operational needs. Identify scheduling gaps, delays, or inefficiencies, bringing them to the attention of the Service Manager and/or Lead Technician. Maintain accurate records in work order systems, ensuring compliance with company policies and reporting requirements. Support the Service Manager and Lead Technicians with data entry, performance tracking, and service-related administrative tasks as needed. Additional duties may be assigned as needed. WORKING CONDITIONS Office-based role with a focus on high-volume resident communication and work order coordination. Frequent phone, email, and system interactions, requiring strong communication and multitasking skills. Extended periods of computer use, including data entry, scheduling, and reporting tasks. Cross-functional collaboration with service teams, vendors, and internal teams to ensure resident and district needs are met. Standard business hours, with occasional evening or weekend support as needed based on resident or operational demands. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent required. 1+ years of experience in an administrative, customer service, or operations support role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience managing work orders, scheduling, and coordinating service tasks. Exposure to data tracking and reporting tools (Power BI preferred) for monitoring service trends and operational insights. Strong verbal and written communication skills, with the ability to interact professionally with residents, service teams, and vendors. PREFERRED EDUCATION AND EXPERIENCE Experience in property management, real estate, or service operations. Familiarity with work order and customer service management systems. Bilingual in Spanish (reading & writing) preferred. Knowledge of basic service and repair terminology (e.g., HVAC, plumbing, electrical). Experience in a fast-paced, high-growth environment with high-volume resident or customer interactions. REQUIRED KNOWLEDGE Service Operations Support - Understanding of work order processes, scheduling, and vendor coordination. Customer Service - Knowledge of resident needs, service expectations, and issue resolution best practices. Data Tracking & Reporting - Exposure to analyzing service trends, response times, and work order efficiency using tools like Power BI. Work Order & Service Systems - Familiarity with platforms for managing service requests and resident interactions. Administrative & Clerical - Knowledge of data entry, record-keeping, scheduling, and workflow coordination. REQUIRED SKILLS High-Volume Communication - Ability to handle a large number of calls, emails, and resident inquiries professionally and efficiently. Time Management - Strong ability to prioritize multiple service requests, administrative tasks, and scheduling in a fast-paced environment. Data Analysis & Reporting - Basic proficiency in Power BI or similar reporting tools to track service trends and operational performance. Attention to Detail - Ensures accurate data entry, scheduling, and tracking of work orders and service requests. Problem-Solving - Quickly identifies service delays or issues and escalates them appropriately. Vendor & Technician Coordination - Ability to schedule, track, and follow up on service tasks with efficiency. Resident-Focused Approach - Committed to delivering excellent resident service and satisfaction. Technical Proficiency - Familiarity with service management platforms such as Yardi, Facilgo, customer service software, or similar systems. Collaboration & Teamwork - Works effectively with service teams, vendors, and internal stakeholders to ensure smooth service operations. WORK STYLES & BEHAVIORS Highly Organized - Ability to manage multiple priorities, keep detailed records, and ensure timely follow-ups. Resident-Focused - Committed to delivering excellent resident service and a seamless resident experience. Proactive & Detail-Oriented - Identifies service gaps, inefficiencies, or escalations and ensures timely resolution. Dependable & Reliable - Follows through on assigned tasks with accuracy and consistency. Tech-Savvy & Data-Driven - Comfortable using digital tools, reporting systems (Power BI), and work order platforms. Strong Communication Skills - Able to interact effectively with residents, service teams, vendors, and internal teams. Collaborative & Team-Oriented - Works cross-functionally to support service operations and resident needs. High Energy & Drive - Thrives in a fast-paced, high-contact role with frequent calls, scheduling, and system interactions. Adaptable & Resilient - Remains flexible and responsive in a dynamic work environment. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.
    $34k-47k yearly est. Auto-Apply 3d ago
  • Legal Service Coordinator

    U.S. Legal Support 4.3company rating

    Service coordinator job in Orlando, FL

    As a Legal Services Coordinator at U.S. Legal Support, you will play a key role in coordinating legal service orders. This position requires strong data entry skills, legal research capabilities, and the ability to interact with both clients and contractors to ensure efficient service execution. The Legal Services Coordinator will primarily be responsible for inputting, coordinating, and assigning new service orders while maintaining a high level of accuracy and professionalism. Location : Orlando, FL Schedule : Monday - Friday, 8:00 AM - 5:00 PM Essential Job Functions: Input, coordinate, and assign new service orders. Conduct legal research as needed. Interact with clients to provide updates and gather necessary information. Communicate with contractors and delegate assignments efficiently. Ensure data accuracy and compliance with company procedures. Maintain a professional and organized workflow to meet deadlines. Perform additional duties as assigned by management. Requirements: High proficiency in Microsoft Office. Minimum typing speed of 60-70 WPM (Typing test required). Strong spelling and written communication skills (Spelling test required). Detail-oriented with excellent organizational skills. Professional attitude with a positive and team-oriented mindset. Strong work ethic and ability to adapt to a fast-paced environment. Proper phone etiquette and customer service skills. Benefits: Paid Time Off - 15 days per year Paid Holidays - 8 days per year + 2 floating holidays 401(k) Retirement Plan Health Insurance Dental Insurance Vision Insurance Pet Insurance Apply Today! Discover why we've earned the Happiest Employees Award two years in a row:******************************************************
    $32k-42k yearly est. Auto-Apply 7d ago
  • Global Services Coordinator

    Envoy 4.4company rating

    Service coordinator job in Orlando, FL

    Works on the Global Services Team in providing financial services to US Mob Base missionaries, appointees, other Pioneers Gateways, the International Office, and Partner Organizations. Qualifications: Committed to global missions and overall vision of Pioneers. Must practice and support the relevant elements of the US Mobilization Base Manual. Bachelors' degree preferred. Ministry experience required. Excellent communication skills (verbal and written). High proficiency in computer skills - Microsoft Office suite products is a must. Strong administrative and problem-solving skills. Must be detail oriented. Works well on a team with a positive attitude and relationship building skills. Good time management and organization skills. Responsibilities: Learn and implement financial policies and processes pertaining to appointees, field members, staff, volunteers, other Pioneers Gateways, the International Directors Office (IDO), and partner organizations. Coordinate with various Orlando-based teams for interactions with Pioneers members, Pioneers Gateways, and Partner Organization pertaining to finance. Keep accurate data across multiple systems - NetSuite (FMS), Studio Enterprise (CRM), Concur (ER), Donor Hub/MPDX - involving account set up, transfers & transactions, as well as Statement balances. Process cash advances, monthly allocations, recurring transfers, payment wires for appointees and missionaries. Produce various financial reports as assigned by the Global Services manager. Provides education to missionaries/appointees on financial policies and expense reporting. Update and maintain forms and resources on our member portal (Envoy) as it pertains to finance. Assist in the creation of project accounts for field and staff. Assist in the reconciliation of event finances for field members. Participate in Grant making program, including assisting in ensuring compliance with BoD requirements, best practices, and regulatory requirement. Perform all other related duties as assigned by the Global Services manager. Physical Demands: Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Notes: This is a hybrid position, requiring to be in the office three days a week (Tuesday - Thursday). Additional in-person meetings may be required on an as needed basis.
    $34k-47k yearly est. Auto-Apply 60d+ ago
  • Service Coordinator - Orlando

    ISS Mechanical 4.3company rating

    Service coordinator job in Apopka, FL

    Job DescriptionSalary: Join the ISS Team today!!! ABOUT US: ISS Mechanical is a family owned and operated local mechanical contractor with the mindset that we are here to build futures together. We have been in business for 18+ years and have a strong client base in the area. Our strong culture of teamwork, honesty, and consistently delivering a high level of service to our clients is a top priority. The position: Were seeking a highly organized and client-focused Service Coordinator to support our HVAC service team. This role serves as the primary point of contact for service requests and plays a keypart in ensuring timely scheduling, efficient technician dispatching, and excellent client communication. Checkout the following details to see if they match with your career goals and desires. Responsibilities of the Service Coordinator includes: Act as the main point of contact for client service requests, ensuring timely responses and follow-ups. Manage service calls, entering detailed information into the ERP system (Sampro) Coordinate, schedule and manage preventative maintenance, service calls and approved repair work. Assign daily service calls and maintain ongoing communication with technicians throughout the day. Build and maintain strong working relationships with technicians throughout the day. Review completed work orders daily to verify accuracy, parts usage and completion status. Desired Skills: Strong communication skills (verbal and written.) Microsoft Office experience (especially Outlook, Excel, Word.) Ability to handle multiple things at once Strong organizational skills Work well in face-paced environment 2-4 years of service coordination, dispatching or administrative experience (required) We offer: Competitive pay Medical, Dental and Vision Care Short term & Long term disability insurance paid 401(k) Plan with Company Match Paid Vacation
    $34k-47k yearly est. 4d ago
  • Service Coordinator (Title Experience)

    Tews Company 4.1company rating

    Service coordinator job in Orlando, FL

    Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. Are you ready to take your TITLE experience to the next level? *Our world-class partner is seeking a detail-oriented Service Coordinator with Title experience.* Monday-Friday, 8:00am-5:00pm HYBRID after in-office training in the Orlando area $18/hour You are: High School/GED 1-3 years' title experience Self-motivated, task-oriented and resourceful Ability to multi-task and work well under pressure Enthusiastic team player attitude Ability to take initiative and effectively adapt to changes What you will do? Essential Job Functions: Perform title searches, fix any issues, and resolve outstanding liens. Prepare essential documents for resales, including CPR letters, settlement agreements, deeds, and notary instructions. Authenticate deeds and ensure all legal requirements are met. Keep accurate records of refunds and transactions using Voice and Salesforce. Review and pay HOA fees and loans before closing. Handle check requests and wire transfers for members, the company, and vendors. Verify documents for accuracy and ensure proper notarization. Finalize transactions by closing memberships and loans in Voice and Salesforce. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.
    $18 hourly 1d ago
  • Admissions Advisor (Online Division)

    Herzing University 4.1company rating

    Service coordinator job in Winter Park, FL

    Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation Position Overview The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately. A 40-hour per week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division. Hybrid options may be available at one of the Herzing campus or office locations listed below. * Monday-Thurs 8am-8pm * Friday 8am-5pm * Sat 8am-4pm * Sun 10:30-7pm Campus/Office Locations: Akron, OH Clarksville, TN Minneapolis, MN Tampa, FL Atlanta, GA Kenosha, WI Nashville, TN Birmingham, AL Madison, WI New Orleans, LA Brookfield, WI Milwaukee, WI Orlando, FL EDUCATION & EXPERIENCE REQUIREMENTS * Bachelor's Degree or equivalent work experience * A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales Pay: Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $23.17 to $31.39. PRIMARY DUTIES AND RESPONSIBILITIES * Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat. * Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience. * Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers. * Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources. * Generating inquiries through prospective students, current students, and the local community outreach/events. Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
    $23.2-31.4 hourly 26d ago
  • Admissions Representative

    Rasmussen College 4.4company rating

    Service coordinator job in Orlando, FL

    Admissions Representative (On-Site) Rasmussen University Orlando, FL The Admissions Representative works in a dynamic team environment to facilitate student enrollment for Rasmussen University. The position is responsible for delivering attentive, timely and effective service to students throughout the admissions process. The Admissions Representative will build strong relationships with prospective students through extensive outreach, including, but not limited to calls, emails, click-to-chats, text messages, as well as in-person meetings. Through active listening, the Admissions Representative engages with the student to understand and identify the educational need of the student. The position is further responsible for providing accurate and timely information on Rasmussen's programs and services and to guide the student through each enrollment step effectively and efficiently. The Admissions Representative is the prospective student's primary contact, serving as liaison to each department within Rasmussen University, including Student Services, Financial Aid and Career Services. The role will demonstrate a commitment to the University's mission, vision, and values in their daily activities as well as support an environment of understanding, acceptance and respect for diversity. Responsibilities: * Responsible for an individual recruitment goal, contributing to the team goal and will work with students from the point of inquiry through census. Admissions activities include and are not limited to outbound engagement, scheduling appointments, conducting informational interviews, assisting in the completion of student funding and financial aid planning, background checks, immunizations and documentation of activities in the SIS per compliance, and following up with enrolled students as needed. * Maintains and explains accurate and fundamental knowledge of program and services including entrance requirements, institutional and programmatic accreditation, programmatic tuition and respective fees. * Exercises strong working knowledge of student account services, re-entry process, student prior learning opportunities including transfer credits and more, scheduling and financial aid process in order to assist students through the enrollment process efficiently. * Builds strong relationships with prospective and current students by having the ability to listen and identify student needs. * Responsible for accurately presenting the various programs and services of Rasmussen University to prospective students and guiding them through a process of career choices, educational options, and enrollment procedures. * Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct. * Accurately and professionally represents the University through interactions with students, staff and constituents. * Develops and monitors reports to enhance recruiting strategies, forecasting and operational efficiency. * Cultivates a positive team environment by demonstrating accountability and dependability with respect to individual productivity and conduct. * Implements and supports policy and procedural changes to ensure the success of students and the success of the University. * Openly shares best practices, tools and expertise amongst peers, along with providing constructive input, ideas and feedback as appropriate. * Participates in community events to help generate interest/inquiries and promote brand awareness. * Demonstrates a commitment to Rasmussen University's mission, vision, and values in daily activities as well as support an environment of understanding, acceptance, and appreciation for diversity. Reporting Relationships: The Admissions Representative may report either to the Director of Admissions or Associate Director of Admissions, depending on the location, and has no direct reports. Requirements: * Associate's or Bachelor's Degree preferred. * Minimum of one year of relevant experience and/or training, or equivalent combination of education and experience, preferably in an educational service, admissions counseling, customer service, and/or employee recruitment environment. * General knowledge of the higher education industry preferred. * Ability to work a flexible schedule as the University and student needs dictate including evenings and weekends. * Excellent written communication and strong verbal communication skills. * Proven customer service experience in a professional environment. * Self-motivated, flexible, and able to work in a team environment. * Strong interpersonal skills to interact with students, management, and peers. * Must be proficient in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and Power Point. * A professional appearance and telephone manner are essential. About Us: Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (********************** is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit ****************** It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
    $45k-50k yearly est. 1d ago
  • Family Services Coordinator Per Diem

    Corneagen 3.8company rating

    Service coordinator job in Orlando, FL

    Are you searching for a job with a company that offers paid on-the-job training and development, competitive wages? Perhaps you are looking to join a high-performing team that's focused on improving the lives of others? Or are you thinking about making a career change into a new and exciting line of work? If the answer to any of these questions is “Yes!”, then keep reading! CorneaGen is a mission-driven company focused on providing the highest quality donor tissue, unparalleled customer service and superior products that transform how ophthalmologists treat and care for every person impacted by corneal disease. Through continuous innovations in tissue processing technology and surgical devices, advocacy for patient access and simplified payor reimbursement policies, CorneaGen is advancing the next generation of cornea care. In support of this goal, we are looking for a Family Services Coordinator to join our team. What does a Family Services Coordinator do? The Family Services Coordinator contributes to a dynamic industry which operates 24 hours a day, 7 days per week; serves as the point of contact regarding incoming referrals, coordinates specific functions of the donation program including receiving initial referrals and assessing/determining donor potential for CorneaGen and with all external donation partners, and directs recovery arrangements. The FSC is responsible for working with families to provide information regarding donation opportunities & obtaining authorization. JOB DUTIES AND RESPONSIBILITIES Job Location This is a remote/work-from home position Shifts are composed of 8-hour increments (subject to change) Referrals and Donor Screening Handles inbound and outbound communication with donation stakeholders such as hospitals/hospices/medical examiner offices/funeral homes and assesses suitability for eye donation Captures all information timely, accurately, and completely within donor management software Provides comprehensive medical screening of potential donors by effectively communicating with referral source personnel to determine suitability for eye recovery based on established guidelines Discusses screening information and criteria applications with Family Services Director accordingly Routinely provides feedback to appropriate chain of management regarding hospital education needs, community outreach opportunities, and development with donation partner agencies Donor Advocacy and Logistics Works in close collaboration with hospitals, team members, and Family Services Director to evaluate and determine the best time to offer families the opportunity for donation Leads donation discussion with potential donor families or agents Effectively advocates for donation and ensures informed consent to potential donor families; completes authorization for donation; obtains and documents accurate medical/social histories Provides support and education to families throughout the donation process Coordinates all logistical aspects required for donation to occur, including interfacing with other participating agencies such as recovery partners, hospitals, medical examiners, and funeral directors Coordinates recovery location and timing; activates/assigns recovery staff for eye recovery Ensures that case documentation within donation software is updated accurately and in a timely manner Maintains a high sense of urgency to ensure optimal time frames for recovery Works to utilize resources and reduce inefficiencies Strives to meet and/or exceed critical KPIs that drive organizational success including but not limited to; authorization rate, suitability rate, call volume and error rate Collaborates with appropriate personnel to troubleshoot real-time challenges QUALIFICATIONS Possess advanced knowledge related to donor evaluation and management Exhibits superb customer service skills Able to maintain professionalism during potentially complex circumstances Possesses an advanced understanding of national regulations and procedures surrounding donation, and an advanced clinical and anatomical knowledge Demonstrates both a strong work ethic and efficient productivity in an independent work environment Ability to communicate and present information effectively and concisely within a team environment Proactive team player who can multitask with ease, and uphold organizational core values Must possess strong interpersonal, priority-setting and strategic skills. Strong attention to detail, written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required Well-spoken, has the ability to communicate appropriately and effectively over the phone, especially with families in the midst of their grieving process Knowledgeable about medical terminology Proficient in critical thinking Able to work nights, days, weekends, holidays; willingness and flexibility to adapt to schedule adjustments as needed What if I've never done this type of work before? Not a problem! We will provide on-the-job training to give you the skills and knowledge needed to become a Family Services Coordinator. What we ask of you is: Preferred: Bachelor's degree in biologic sciences- or an equivalent degree/diploma/certification in an allied health field. Minimum of 3 years of experience may substitute for educational requirement. Prior Donor Coordination experience strongly preferred Preferred: Bilingual (Spanish/English) What compensation and benefits do you offer? The minimum hourly rate for this position is $21.00/hour and a maximum hourly rate is $23.00/hour. Individual compensation will vary within this range based on a candidate's skills, qualifications, and experience as they relate to the requirements for this position. On Call Premium of $3.00/hour. Shift Premium of $2.00/hour for nights and weekends. Bilingual Premium of $1.50/hour. Our benefits package includes: Generous employer-paid health benefits (Dental and vision premiums) plus minimal premium contributions to cover dependents Retirement benefits, with a 5% company match plus opportunities for additional employer contributions. Costco or similar wholesale club membership reimbursement. Employee Assistance Program Voluntary Pet Insurance This sounds great - I'm ready to apply! Fantastic! We look forward to receiving your online application at CorneaGen.com; our recruiting team reviews applications on a frequent basis and will contact you via email if we'd like to talk with you further. As an equal opportunity employer, every qualified applicant will be considered for employment. CorneaGen does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. CorneaGen is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance.
    $21-23 hourly 59d ago
  • Admissions Advisor I

    Columbia Southern University 3.7company rating

    Service coordinator job in Altamonte Springs, FL

    Columbia Southern University Job Description Job Title: Admissions Advisor I Department: Admissions Reports to: Admissions Supervisor FLSA: Non-Exempt Hours: Remote: Monday, Wednesday, and Friday 8:00 AM EST to 5:00 PM EST, Tuesday and Thursday 8:30 AM EST to 5 PM EST with a scheduled Saturday rotation. Location: Hybrid/Altamonte Springs, FL Compensation: Starting at $20.00/hour Disclosure: Final compensation will be determined based on experience, qualifications, and company compensation guidelines. Job Summary Admissions Advisor I is the first impression for prospective online students. This role will qualify and advise prospective students on the degree program that will help them achieve their educational goals. Essential Job Tasks Additional duties may be assigned. Assists prospective students with completing their application for enrollment and setting a timeline for beginning classes, by evaluating their educational goals to determine a path for degree completion. Follows-up with inquiries from prospective students who have expressed interest in the university via phone, email, text, chat, and other communication methods. Communicates relevant information regarding the application and enrollment process for classes, while providing accurate information and exceptional customer service. Fosters interdepartmental relationships within the university to meet prospective students' needs. Maintains inbound and outbound phone rotation availability with the commitment to promptly meeting scheduled appointments and responding to internal and external communications. Accurately enters student information in an internal database, according to the stated processes and procedures, to include contact information, academic information, detailed notes from interactions with current and prospective students, and documentation received from current and prospective students. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities Knowledge English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Computer - Knowledge of basic computer processes including word processing, email, and web browsing. Proficiency using Microsoft Office Products (Word, Excel, and Outlook). Clerical - Knowledge of office administrative procedures including managing files and records, typing, and other office procedures. Customer and Personal Service - Knowledge of principles and processes for providing future students with personal services. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. Skills Problem Solving - Identifies, researches, and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Dependability - Follows instructions and responds to management directions; Takes responsibility for own actions; Arrives to work as scheduled; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Adaptability - Adjusts behavior and maintains composure when confronted with changing circumstances. Time Management - Manages one's own time to accomplish assigned tasks. Abilities Written Expression - The ability to communicate information and ideas in writing so others will understand. Written Comprehension - The ability to read and understand information and ideas presented in writing. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Education & Experience High school diploma or equivalent is required. Bachelor's degree preferred. Equipment Used Office equipment including computers, telephones, printers, faxes, and copiers. Software use including Microsoft Word, Excel, Outlook, Blackboard, and internal database software. Secure and reliable internet is required for this position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The telework position should have an established office with secure and reliable internet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities There are no supervisory responsibilities for this position.
    $20 hourly 5d ago
  • Client Care Coordinator

    AAWP Enterprises DBA Serotonin Winter Park

    Service coordinator job in Orlando, FL

    Benefits: Employee discounts Free uniforms Training & development Responsibilities: Provide guidance to clients on services offered. Support the Manager in optimal Center operation. Perform multiple tasks, including answering phones, scheduling, checking clients in, tracking Center engagement, and maintaining client records. Hold clients accountable to their agreed-upon services and memberships. Introduce, promote, and sell retail products to clients. Greet clients warmly and provide information on services and products. Perform multiple tasks, including answering phones, scheduling, checking clients in/out, and maintaining client records. Introduce, promote, and sell retail products to clients. Process payments and manage client feedback. Qualifications: Strong communication and interpersonal skills. Experience in a consultative sales environment. Proficiency in business software platforms (Zenoti). Excellent multitasking and organizational skills. Expectations for All Team Members at Serotonin Centers: Professionalism and Knowledge: Participate in daily huddles and keep the tracker up to date. Be knowledgeable about all products and services offered. Focus on asking more questions than talking to understand client needs better. Client Empowerment and Engagement: Treat every client with respect and empathy. Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness Safety and Compliance: Ensure compliance with HIPAA regulations and biohazard standards. Follow rigorous protocols to ensure a safe and comfortable environment for clients. Collaborative and Supportive Environment: Work collaboratively with other team members to achieve common goals. Foster a supportive community within the center. Exceptional Customer Service: Be friendly, welcoming, and accommodating to all clients. Provide personalized care tailored to each client's specific needs and goals. Continuous Improvement and Accountability: Regularly participate in knowledge checks to stay up to date with the latest information and best practices. Actively seek and incorporate feedback from clients to continuously improve services. Marketing and Community Engagement: Follow the InCenter marketing plan and participate in local marketing activities. Engage with the local community through area marketing grassroots actions and other community outreach activities. By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike. Aptly named for the hormone that works to stabilize our overall feelings of well-being and happiness, Serotonin - your Wellness and Anti-Aging Center - gives its clients a road map for their lifelong wellness journeys, no matter where they may sit on the continuum.
    $26k-40k yearly est. Auto-Apply 60d+ ago
  • Student Services Coordinator

    Florida Technical College 4.3company rating

    Service coordinator job in Orlando, FL

    Job DescriptionThe Student Services Coordinator is responsible for providing supportive services to students by managing student resources available both on and off campus, coordinating social and recreational activities throughout the academic year, supervising student campus organizations, and overseeing all other academic and non-academic activities. They administer programming, enhancing the quality of the learning environment by contributing to the educational experience that increases retention and fosters student success. The Student Services Coordinator's goal is to facilitate student success by defining, coordinating, and implementing proactive retention strategies that help students stay on track to fulfill their educational goals. Minimum Requirements: An associate's degree is required. Over two years' experience working with students in higher education. Demonstrate strong interpersonal and communication skills. Skilled at quickly learning new software programs and using technology to improve job performance. Must be willing to work a flexible schedule to include days, nights, and weekends as needed to meet population requirements and business needs. Core Duties and Responsibilities: Engages in New Student Orientation, events, and scheduled meetings as requested. Develops programs with the campus leadership that meet the advising related needs of all students that impact student retention and success. Plans orientation workshops and other activities for incoming and current students Assesses all attendance and retention results, using the NUC University Retention Model in order to create programs and events that contribute to students' persistence and addresses their Social, Academic, Environmental and Emotional needs. Uses the resources available to identify potential dropouts and coach them through their issue. The Student Services Coordinator will contact students identified as at risk and schedule coaching or advising sessions to offer support, information, resources and referrals. Assist students with technology questions and concerns regarding the student portal, Microsoft 365 and Canvas. Ensure student 100% completion of Canvas Orientation by the end of the first module. Provides timely and consistent follow up through various forms of communication. Uses the Student Services Ticket System to track student case management and follow up within 24 hours. Maintains accurate and up-to-date records and submit Tutoring Reports and Student Services Calendar and assessment reports as indicated by the Dean of Academic Affairs and/or the Executive Director. Participates in the Retention efforts for Online Students as an Online Student Services Coach. Provides the necessary resources needed for students, which includes orientation, advisement and referrals. Ensures the campus complies with institution wide events, required guest speakers and other activities to include Constitution Day Activities, Bullying Awareness Activities, Domestic Violence Awareness Activities, Suicide Prevention Activities and other FTCCares program events in the year. Provides leadership that motivates and creates a positive environment within the student body by chairing the student clubs, associations and other extracurricular activities, which are regulated by academic, fiscal, administrative principles and procedures. Participates in the planning of the annual graduation ceremony. Organizes student awards and ceremonies. Support the Education Resource and Assessment Manager by proctoring Certification Exams and assisting with educational resource inventory and control. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.
    $30k-36k yearly est. 29d ago
  • Disney College Program HBCU Cohort Powered by Disney on the Yard

    Walt Disney Co 4.6company rating

    Service coordinator job in Orlando, FL

    Job Summary: Our Program: Discover the Magic Within For the fifth year, the Disney College Program is excited to offer the HBCU Cohort powered by Disney on the Yard for summer 2026! As a part of this paid internship experience, you can create meaningful connections and develop your own sense of community. This Program is specifically for those who are attending or have recently attended a HBCU (Historically Black College or University). This program is an exciting, unique opportunity for college students and recent graduates to work at Walt Disney World Resort near Orlando, Florida. While on a program, participants will: * Receive valuable professional experience while working at our world-renowned theme parks and resorts. * Meet people from around the globe and create friendships and memories to last a lifetime. * Take part in uniquely Disney learning and development opportunities, exclusive program events and more. Where You'll Work * Front-line roles: Guest-facing positions directly interacting with visitors in our theme parks, resorts and Disney Springs locations. * Attractions, Bell Services, Character Attendant, Custodial, Lifeguard, Quick Service Food & Beverage, Recreation Attractions, Merchandise, Seater, and Photopass Photographer Program Overview * Starting pay: $18/hour * Program length: 3 months, with potential to extend up to 12 months (one year) * Arrival date: May 18, 2026 * Departure date: August 6, 2026 Due to the length of the HBCU Cohort Powered by Disney on the Yard, all dates are non-negotiable.
    $18 hourly 8d ago
  • Community Outreach Specialist

    The Coalition for The Homeless of Central Florida 4.0company rating

    Service coordinator job in Orlando, FL

    Community Outreach Specialist REPORTS TO: Community Outreach Program Manager STATUS: Full Time - Hourly Non-Exempt The Community Outreach Specialist will identify and build rapport with homeless families in Orange, Osceola, and Seminole county area. Will assist clients in breaking the cycle of homelessness by moving from accessing to linking to necessary social services, and rapidly obtaining permanent housing. Will provide individualized support throughout by developing a service plan to address barriers, increase personal income, and offer a better place to stay until the permanent housing goal is achieved. Under the supervision of the Community Outreach Program Manager, the Community Outreach Specialist will design a plan to identify areas in which families need assistance to accomplish outlined goals and objectives. The Community Outreach Specialist is an integral member of the Coalition Housing Team and works collaboratively with all aspects of community programs, representatives from Housing Programs and local Continuum of Care (CoC), and representatives of other nonprofit agencies and the faith community. All Coalition for the Homeless of Central Florida employees should demonstrate our organizational values and sensitivity to the diversity of the organization's client base. This position requires multi-tasking, coordination with community partners, and some direct participant services. Housing First and Trauma-Informed Care training is a plus. Exhibit patience and understanding when dealing with guests, as many have been through a recent trauma. This full-time position requires 40 hours per week, with occasional additional hours, including some weekends and evenings. Key Responsibilities Conduct community outreach via van 3-5 days a week. Perform program enrollment for new families during initial community impact visits. Provide information, referrals, advocacy, and supportive services in a nonjudgmental manner. Assist clients with obtaining necessary documents (e.g., ID cards, birth certificates) and accessing resources (e.g., social security income, disability income). Identify permanent housing options, including subsidized housing, Section 8, VASH, and affordable or market-rate housing. Maintain accurate client data, including case notes and entries in the Homeless Management Information System (HMIS). Prepare reports on case outcomes, successes, and challenges. Perform follow-up and retention services with proper documentation in client files. Build strong community relationships through outreach to businesses, agencies, and service providers. Respond to community requests for outreach interventions. Coordinate intake processes and manage family referrals effectively. Create and manage weekly supply lists and perform supply runs. Arrange transportation for guests as needed. Collaborate with hotel managers to ensure timely payment for services. Work with Housing Specialists to facilitate timely transitions from shelter to permanent housing. Monitor shelter length of stay and coordinate case conferences. Partner with Housing Stability Case Managers for exit planning and successful community connections. Provide technical assistance, program support, and training to community service providers. Attend meetings, trainings, and networking events with agencies, churches, and local community groups. Perform other duties as assigned by the Community Outreach Program Manager. Qualifications Bachelor's degree in Human Services, Public Administration, Social Work, or a related field, or equivalent experience (five years) in homelessness, poverty, housing, mental health, and human services. Strong relationship-building and communication skills with a customer service focus. Knowledge of HUD guidelines, policies, and procedures, or the ability to learn and adhere to them. Familiarity with best practice models, including Housing First, Mental Health Recovery, Harm Reduction, and Trauma-Informed Care. Experience with HMIS and other databases and spreadsheets. Proficiency in MS Office (Word, PowerPoint, Excel) and other computer applications. Valid driver's license and ability to use a personal vehicle for daily duties (with mileage reimbursement). FBI Level 2 background clearance with fingerprinting. Required Skills Ability to manage multiple tasks and maintain attention to detail. Strong organizational skills and adaptability. Patience and understanding when interacting with individuals experiencing trauma. Effective verbal and written communication skills. Capacity to work independently and collaboratively with a diverse client base. Regularly required to communicate in person or by phone. Frequently required to stand, walk, bend, and use hands to handle objects or tools. Ability to lift and/or move objects weighing up to 40 pounds. Significant time spent in the field and occasionally in an office setting. Encounter challenges associated with clients experiencing long-term homelessness, mental health issues, or substance abuse. Disclaimer: This job description does not imply that these are the only duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments. This description excludes the marginal functions of the position that are incidental to essential job duties. All duties, responsibilities, and requirements are vital to the job. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
    $41k-53k yearly est. 15d ago
  • School Services Coordinator II

    BAC 3.5company rating

    Service coordinator job in Rockledge, FL

    Job Description MISSION: The mission of BAC Enterprises is to provide persons with disabilities innovative services and opportunities to achieve personal success. Responsible for introducing students to work experiences and different careers through a variety of methods. Teaches employment readiness skills. Work is performed independently under limited supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of more complex, less clearly defined issues. EXAMPLES OF ESSENTIAL FUNCTIONS: The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need. Teaches employment readiness skills to high school students; to include resume development and mock interview preparation. Identifies resources for finding employment; provides employment data, hiring trends, and career information. Creates lesson plans to teach the concepts outlined in the Practical Application of Career Exploration (PACE) program. Coordinates meetings with teachers, guidance counselors, and other school personnel to explain the program and identify classroom needs and potential program participants. Prepares and administers pre- and post-assessments; provides data and results to appropriate stakeholders. Sets up mock interview schedules for all students assigned on an annual basis. Creates calendar of dates for providing teaching services to various schools. Maintains administrative documentation for program requirements (i.e., student documentation, reporting, and analysis, etc.). Works with Employment Services when school is not in session. This includes Winter, Spring and Summer breaks. This may include teaching both live and or virtual classes, job coaching/check ins with students as needed. Identifies individuals, businesses, and employers as potential resources for job shadowing, training sites, and guest speakers for classroom presentations. This is a year-round position. Additional hours may be required during the summer months depending on specific need. SUPERVISORY RESPONSIBILITY: None MINIMUM QUALIFICATIONS: Bachelor's degree in education, social work, behavioral science, or related field; supplemented by two or more years of experience working in school services; or an equivalent combination of education, certification, training, and/or experience. Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements. May be required to have or obtain additional formal industry certification(s) based on area of assignment. PREFERRED QUALIFICATIONS: Experience with disability-service and multi-division organizations. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of principles and methods for teaching and instruction for individuals and groups and the measurement of training effects. Ability to operate a computer using Microsoft Office Suite and applicable department/organization specific software. Ability to handle confidential employment information with tact and discretion. Ability to correctly interpret and efficiently implement all applicable policies and procedures. Ability to manage multiple priorities to ensure that deadlines are met. Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work. Ability to regularly attend work and arrive punctually for designated work schedule. Ability to communicate effectively orally and in writing. TRAVEL: Travel within local area to schools and or businesses is expected daily. PHYSICAL REQUIREMENTS: Depending on the functional area of assignment, tasks involve the routine performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 40 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. These requirements can be done with or without reasonable accommodation. SENSORY REQUIREMENTS: Some tasks require manual dexterity. Availability: Full Time Monday - Friday Salary: Starting at $21.45 per hour Benefits: Medical insurance is offered. Free Dental and Vision insurance for employees. Paid holidays, vacation, sick, and personal days. Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage. Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee. Supplemental voluntary life and AD&D insurance is available. Additional Supplemental benefits are available including Accident, Critical Illness, Hospital, and Pet Insurance. Employee Assistance Program. Tuition reimbursement. Eligible for performance bonus plans. Eligible for 401k Profit-Sharing program. Accepting applications until positions filled… Applications may be completed through our website: ********************** *A completed application is required*: Brevard Achievement Center Providing innovative services for individuals with disabilities to achieve personal success! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are a Drug-Free Workplace.
    $21.5 hourly 5d ago
  • Social Services Coordinator - Kissimmee

    Humanitary Medical Center

    Service coordinator job in Kissimmee, FL

    Humanitary Medical Center Kissimmee, Inc. is looking for an experienced and friendly Social Services Coordinator that can work in a fast-paced environment. We are actively interviewing, and our team is waiting for the right candidate! Job Summary: The Social Services Coordinators responsibility is to provide information and guidance to patients about their social rights, benefits and existing resources facilitating access to all citizens. Also provides orientation on the steps to follow within the federal, state and local regulations, including HIPAA. Coordinates the socio- economic needs and service to selected member populations across the continuum of illness. Work Location: 1507 N. John Young Pkwy, STEB Orlando FL 34741 Essential Duties & Responsibilities: The following duties are illustrative and not exhaustive. Detects and receives cases on patient's needs related to Social Services and Social Assistance Interviews and coordinate home assessments with members and their families Provides support and/or intervention and assists members in understanding the implications and complexities of their current medical situation and/or overall personal care Assess social needs of applicant through an individualized analysis with the use of techniques and experiences of the Social Worker Coordinates appropriate resources to patients to meet their needs and demands Evaluates and follows up with all cases, especially where there are minors or elderly, or anyone at higher risk Develops plan of care for patients to obtain authorizations for appropriate home and community-based services Assesses the availability of natural supports such as the enrollee's representative or family members to ensure the ongoing mental and physical health of those natural supports Acts as a liaison between the Health Plan, providers, enrollees, and their families Assesses the enrollees' current medical and social circumstances to identify any gaps or barriers that would impact compliance with the prescribed treatment plan and assist members in understanding the implications and complexities of their current medical condition Educate enrollees about the program, including Community based Services Coordinates with enrollees' primary care provider, specialists and other providers and care programs to ensure comprehensive approach to care and determine appropriate behavioral action needed to support medical needs Coordinates community resources and assist members in obtaining these resources when their benefits are exhausted or not available Follows up with members telephonically and/or in-person and coordinates member's case management services Constantly interacts with members, family and other resources to determine appropriate behavioral action needed to address/ support medical needs Calls patients to ensure they are and have seen their PCP and are completing their treatment plan or preventative care services as defined by the PCP or guidelines Coordinates community resources Assists in obtaining benefits for members through community resources At times, may manage members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability Communicates effectively with other professional and support staff to achieve positive patient outcomes Promotes and contributes to a positive, problem-solving environment Assists patients, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner Complies with company policies and procedures and maintains confidentiality of patient medical records in accordance with state and federal laws Ensures compliance with all HEDIS, HIPAA, OSHA and other federal, state or local regulations Participates in training and in-service education, as required Other duties as assigned This is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization. Requirements: Experience in an acute care, manage care, or social services environment Minimum of High School diploma or equivalent combination of education and experience Previous experience in healthcare environment and medical terminology Excellent computer knowledge is required, including proficient knowledge of Microsoft Office Proficiency in electronic health record software Outstanding Customer relations experience Proficient in Microsoft Office, including Outlook and Excel. Reliable with strong organizational and interpersonal skills Must be fully Bilingual (English & Spanish) Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization Ability to work effectively independently and in a team environment with little supervision Must be able to work well under stressful conditions Must be able to work in a fast-paced environment Ability to effectively present information and respond to questions from groups of managers, clients, customers and the public, strong presentation skills Ability to define problems, collect data, establish facts, and draw valid conclusions Strong decision-making, analytical skills Must be self-motivated, organized and have excellent prioritization skills Physical Requirements/Working Environment: The noise level in the work environment is usually moderate Works in office areas as well as throughout the facility Interact with patients, family members, staff, visitors, government agencies, etc., under a variety of conditions and circumstances May be subject to hostile and/or emotionally upset patients, family members, staff, visitors, etc. May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses. All employees are offered the opportunity to receive the Engerix Hepatitis B vaccination series This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity The work is performed indoors. Sits, stands, bends, lifts, and moves intermittently during working hours Work schedule is approximate, and hours/days may change based on company needs All full-time employees are required to complete forty (40) hours per week as scheduled, including weekends and holidays as needed May be requested lo work overtime and weekends May occasionally walk on slippery or uneven surfaces Highly regulated environment Ability to continuously sit for extended periods of time Frequent bending, kneeling, squatting The employee may lift and/or move up to 10 pounds The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: Humanitary Medical Center Inc reserves the right to modify, interpret, or apply this , as it desires. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive ; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. This job description is not an employment contract, implied or otherwise. Humanitary Medical Center Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Benefits offered: Paid Holidays 401 (k) Plan PTO (Paid Time Off) Employee Assistance Program Health Insurance Voluntary Life Insurance
    $41k-54k yearly est. Auto-Apply 60d+ ago
  • Client Care Coordinator (CS)

    Concierge Elite

    Service coordinator job in Ocoee, FL

    Client Care Coordinator / Patient Care Coordinator Ocoee, FL Family-Owned Private Dental Practice Classic Smiles, a family-owned and privately operated dental practice in Ocoee, Florida, is seeking a compassionate and organized Client Care Coordinator / Patient Care Coordinator to join our team. As the first and lasting impression of our office, you'll play a vital role in delivering a warm, professional, and personalized experience to every patient. This position is ideal for someone who thrives in a fast-paced setting, enjoys helping people, and is confident managing calls, scheduling, and administrative support with a smile. Key Responsibilities: Greet and check in patients with kindness and professionalism Answer and manage incoming phone calls Schedule, confirm, and update patient appointments Collect and process payments and insurance details Maintain accurate patient records in our system Collaborate with the clinical team to support smooth daily operations Qualifications: College degree required Previous experience in dental field required Comfortable using computer and phone systems Excellent communication, multitasking, and organizational skills What We Offer: Family-owned, supportive team culture Modern, high-tech office environment Comprehensive benefits package including: Paid vacation, personal time, and holidays Medical, vision, and dental insurance
    $26k-40k yearly est. 60d+ ago
  • Food and Beverage Coordinator

    Senior Living Management 4.0company rating

    Service coordinator job in Orange City, FL

    **This position is responsible for supervising all Food & Beverage department staff, managing the department budget, and complying with applicable federal, state and local laws & regulations.** Our Food and Beverage Coordinator: Provides prompt and exemplary meal services to residents and guests to ensure a satisfactory dining experience. Is aware of residents' special dietary needs, i.e. low-sodium “NAS” and low-sugar diets “NCS”, allergies, etc. and prepares meals accordingly. Plans weekly menus according to in accordance with nutritional guidelines provided by Registered Dietitian as well as with company policies & procedures. Directs daily operation of dining room and kitchen. Maintains quality assurance program, such as inspecting and sampling food quality, quantity, temperature as well as appearance of meals. Checks meals during service to ensure they are served in an appetizing matter and in accordance with residents' diet and/or food preference. Practices positive resident relations by introducing himself or herself to new residents upon move-in and by responding promptly and positively to requests or complaints. Orders and maintains appropriate inventory of foods and non-food supplies; manages receiving, storage, and rotation of food and supplies inventory in accordance with established guidelines. Promptly submits invoices to the Business Office for payment processing. Develops and monitors inventory controls. Regularly audits inventory on hand (at least one a month). Maintains minimal food waste by using proper food storage and food recycling techniques. Ensures proper disposal of food and waste. Ensures prompt repair of equipment or obtains authorization for purchase of new equipment as necessary. Coordinates and executes special event catering. Maintains record of and compiles reports pertaining to menus, number of meals served, food and other departmental costs, personnel attendance records, repair of dietary equipment. Computes monthly food cost report as required. Acts as facility's representative during health department inspections; assures compliance and follows-up to ensure deficiencies are immediately corrected Job Requirements: High school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience. Prior successful food service management experience specific to assisted living, retirement housing, long-term care or related environments preferred. Degree and/or certification from culinary institute preferred. Holds/obtains applicable local, state, otherwise required food handling/sanitation licenses and/or certifications. SERV-SAFE certified desired or as required by State. CPR/First Aid certified a plus. Benefits of the Food & Beverage Coordinator: Comprehensive Healthcare Plans (Medical, Dental /Vision as well as a variety of Supplemental Benefits Paid Vacation/Personal and Holidays Retention Bonus Referral Bonus Tuition Assistance **Equal Opportunity Employer & drug-free Workplace**
    $20k-29k yearly est. 60d+ ago
  • Student Life Coordinator - Student Affairs, Titusville (Extended)

    Eastern Florida State College 3.8company rating

    Service coordinator job in Titusville, FL

    Eastern Florida State College is currently seeking applications for the part-time position of Student Life Coordinator on the Titusville Campus in Titusville, Florida. Salary & Benefit The hourly rate is $18.00. This position has been approved for up to 28 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.). Position Concept To plan and implement student activities on their assigned campus and assist other Coordinators as needed on additional Eastern Florida State College campuses. This position will serve and advise the Student Government Association and coordinate student clubs and organizations, as well as other aspects of student life on campus. Minimum Qualifications The following minimum qualifications for this position must be met before any applicant will be considered: * Associates's degree from a regionally accredited institution is required. * Bachelor's degree from a regionally accredited institution in higher education student personnel or counseling preferred. * Demonstrated ability to work both effectively and professionally with students, faculty, staff, and the community. * Demonstrated understanding of and commitment to open-access college philosophy and service technology. * Knowledge of college student activity programs, budgeting, event planning, community and volunteer resources, human and public relations, instructor/advisor relationships, community organizations, record keeping and record management, office management techniques, public and human relations techniques, marketing and promotion of campus programs. * Computer proficiency to include Microsoft Office, computerized information systems and/or Banner. * The ability to implement and maintain online software platforms and social media systems. * Design and creative computer skills to include proficiency in writing for marketing purposes. * Valid Florida Motor Vehicle Operator's license required. * A review of Social Media activity will be part of the candidate evaluation process. * This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. * Understanding of and commitment to Equal Access/Equal Opportunity. * Official transcripts of all collegiate work will be required to be considered beyond the application phase. * * High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications: * Demonstrated competence in oral and written communication skills. * Ability to sit at a desk and view a display screen for extended periods of time. Ability to lift, pull and assist with required set up for campus events. * Works in a variety of settings including but not limited to an office environment, outdoor locations and off campus-venues. * This position will require travel and schedule flexibility. Notes Applications will be accepted until filled; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans' Preference in employment for eligible veterans and eligible spouses of veterans.
    $18 hourly 34d ago
  • Student Services Coordinator

    Florida Technical College 4.3company rating

    Service coordinator job in Orlando, FL

    Job DescriptionThe Student Services Coordinator is responsible for providing supportive services to students by managing student resources available both on and off campus, coordinating social and recreational activities throughout the academic year, supervising student campus organizations, and overseeing all other academic and non-academic activities. They administer programming, enhancing the quality of the learning environment by contributing to the educational experience that increases retention and fosters student success. The Student Services Coordinator's goal is to facilitate student success by defining, coordinating, and implementing proactive retention strategies that help students stay on track to fulfill their educational goals. Minimum Requirements: An associate's degree is required. Over two years' experience working with students in higher education. Demonstrate strong interpersonal and communication skills. Skilled at quickly learning new software programs and using technology to improve job performance. Must be willing to work a flexible schedule to include days, nights, and weekends as needed to meet population requirements and business needs. Core Duties and Responsibilities: Engages in New Student Orientation, events, and scheduled meetings as requested. Develops programs with the campus leadership that meet the advising related needs of all students that impact student retention and success. Plans orientation workshops and other activities for incoming and current students Assesses all attendance and retention results, using the NUC University Retention Model in order to create programs and events that contribute to students' persistence and addresses their Social, Academic, Environmental and Emotional needs. Uses the resources available to identify potential dropouts and coach them through their issue. The Student Services Coordinator will contact students identified as at risk and schedule coaching or advising sessions to offer support, information, resources and referrals. Assist students with technology questions and concerns regarding the student portal, Microsoft 365 and Canvas. Ensure student 100% completion of Canvas Orientation by the end of the first module. Provides timely and consistent follow up through various forms of communication. Uses the Student Services Ticket System to track student case management and follow up within 24 hours. Maintains accurate and up-to-date records and submit Tutoring Reports and Student Services Calendar and assessment reports as indicated by the Dean of Academic Affairs and/or the Executive Director. Participates in the Retention efforts for Online Students as an Online Student Services Coach. Provides the necessary resources needed for students, which includes orientation, advisement and referrals. Ensures the campus complies with institution wide events, required guest speakers and other activities to include Constitution Day Activities, Bullying Awareness Activities, Domestic Violence Awareness Activities, Suicide Prevention Activities and other FTCCares program events in the year. Provides leadership that motivates and creates a positive environment within the student body by chairing the student clubs, associations and other extracurricular activities, which are regulated by academic, fiscal, administrative principles and procedures. Participates in the planning of the annual graduation ceremony. Organizes student awards and ceremonies. Support the Education Resource and Assessment Manager by proctoring Certification Exams and assisting with educational resource inventory and control. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing. #NUCEnglish
    $30k-36k yearly est. 29d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Orlando, FL?

The average service coordinator in Orlando, FL earns between $29,000 and $58,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Orlando, FL

$41,000

What are the biggest employers of Service Coordinators in Orlando, FL?

The biggest employers of Service Coordinators in Orlando, FL are:
  1. Innovacare Health
  2. Enfra
  3. FirstKey Homes
  4. Envoy
  5. Tews
  6. Sodexo Management, Inc.
  7. U.S. Legal Support
  8. Bernhard Link Theatrical Llc
  9. Advanced Material Handling Systems
  10. Central Florida Expressway Authority
Job type you want
Full Time
Part Time
Internship
Temporary