Agent Services Coordinator
Service coordinator job in Roanoke, VA
This position provides administrative support to the branch manager and sales associates, oversees and performs office operation duties, recruits and trains staff, interprets and enforces company policy and provides customer service. Duties may vary depending on the size of the real estate sales office.
Job Duties and Responsibilities (Essential Job Functions)
Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
* Coordinate the administrative activities in support of the real estate office. Oversee, maintain and perform the day-to-day sales office operations, including payment of bills, answering phones, record keeping, invoicing, marketing, filing, assisting sales/branch manager, tracking expenses, greeting clients, building and equipment maintenance and maintenance of office supply and marketing material inventories. Manage the on/off boarding of agents for the office tools registration, systems, and licensing compliance. (30-40%)
* Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports. Calculate advertising, proof and submit ads for local newspapers. Distribute work to the office staff. May handle correspondence, mail and support for agent appointments. (20-30%)
* Provide support to the sales associates which may include, processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner, conducting orientation for new sales associates, assisting sales associates with billings, advertising, paperwork and training. Remain available and act as the first point of contact for sales associates. (15-20%)
* Coordinate special events, collateral material, flyers, handouts and brochures. (5%-10%)
* Provide telecommunication support, including notice of phone number changes, coordinate long distance codes with long distance carrier as needed; assign voice mail and DID numbers for new agents; maintain voice mail computer system adding and deleting agents as required. (0-5%)
* Perform any additional responsibilities as requested or assigned. (0 - 5%)
Performance Expectations
* Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
* Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
* Establish and maintain positive and productive work relationships with all staff, customers and business partners.
* Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
* Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
* Bachelor's degree in business administration or related field; or equivalent work experience and knowledge.
Experience:
* Three to five plus years of related experience and demonstrated supervisory skills.
Knowledge and Skills:
* Knowledge of real estate, title and /or mortgage business strongly preferred.
* Strong computer skills; proficient in Microsoft Office products, including Word, Excel, Publisher and Access.
* Excellent oral and written communication skills.
* Effective interpersonal skills and leadership abilities. A strong customer-service focus.
* Effective analytical, problem-solving and decision-making skills; initiative, attention to detail, and a team player.
* Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
* Ability to handle stress and work under pressure.
* Ability to work evenings and weekends.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Educator and Co-Coordinator, Clinical Simulation Center
Service coordinator job in Roanoke, VA
Title: Educator and Co-Coordinator, Clinical Simulation Center Work Authorization: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time.
Job Description
Works collaboratively with all nursing faculty, administration, and students to develop and implement clinical simulation as a method of learning for nursing students to enhance and support their educational needs. This is a 12-month appointment.
Required Qualifications
Proficiency with computer skills and use of instructional technology strategies. Knowledge of education principles and teaching-learning methods. Excellent public relations abilities. Strong interpersonal and communication skills. In-depth clinical knowledge of outcome-based patient care.
Licensure as a Registered Nurse in Virginia required. Current CPR certification required.
Preferred Qualifications:
Clinical experience in medical/surgical, critical care, obstetrics, and/or pediatrics. Teaching experience and use of classroom technologies. Knowledge of computer hardware and software applications relevant to simulator functions.
Special Instructions to Applicants
Please submit a resume and cover letter
Is this position Grant Funded: No
Is this position restricted: No
Is this position eligible for telework: No
Hours Per Week: 40
Months per Year: 12
Statement of Economic Interest Required: No
FLSA Status: Exempt
Work Classification: Administrative & Professional Faculty
Normal Work Schedule: 0730 - 1630, Mon-Fri
Employee Classification: Professional - Lecturer
Department: Bingham Clinical Simulation Center
Salary: Commensurate with experience
Department Contact Name: Jodi Kushner
Department Contact Phone: **********
Department Contact Email: ********************
Equal Opportunity Statement:
Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years' of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
Criminal Background Check Statement
Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.
Easy ApplyLTSS Service Coordinator-Clinician
Service coordinator job in Roanoke, VA
. The territory for this position is Bedford County, VA
Field:
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator-Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case. As required by applicable state law and contract, the Clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
How you will make an impact:
Assists responsible RN in identifying members for high risk complications. Obtains clinical data as directed by the responsible RN.
Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs.
Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.
Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.
Minimum Requirements:
Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.
Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required.
May require state-specified certification based on state law and/or contract.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed/Certified - Other
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyLTSS Service Coordinator-RN Clinician
Service coordinator job in Roanoke, VA
. Candidate must reside in Roanoke, Salem, or Vinton.
Field:
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator-RN Clinician is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
How you will make an impact:
Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
Obtains a thorough and accurate member history to develop an individual care plan.
Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
May also assist in problem solving with providers, claims or service issues.
Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Minimum Requirements:
Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
Current, unrestricted RN license in applicable state(s) required.
May require state-specified certification based on state law and/or contract.
Preferred Skills, Knowledge, and Experience:
MA/MS in Health/Nursing preferred.
Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed Nurse
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyCommunity Outreach Coordinator
Service coordinator job in Roanoke, VA
About the Role: Tivolisworld LLC is seeking an enthusiastic and community -driven Community Outreach Coordinator to expand awareness of our affordable housing programs and strengthen partnerships with local service organizations. This role is key to ensuring eligible individuals and families are informed about housing opportunities and connected to support networks that enhance stability and quality of life.
Key Responsibilities:
Promote available housing opportunities through community events, workshops, and information sessions
Develop and maintain relationships with local nonprofits, government agencies, faith -based organizations, and advocacy groups
Coordinate outreach campaigns, both online and in person, to increase visibility and access to housing programs
Represent Tivolisworld LLC at community meetings and public forums
Assist in the development and distribution of outreach materials such as flyers, brochures, and social media content
Track outreach efforts and measure engagement outcomes to improve effectiveness
Collaborate with internal teams to ensure accurate information sharing and timely follow -ups with interested applicants
Maintain a calendar of community events and strategically plan participation
Requirements
Associate's or Bachelor's degree in communications, public relations, social work, or a related field preferred
Experience in community outreach, public engagement, or advocacy work
Excellent verbal and written communication skills
Comfortable speaking to diverse groups and building trust across different populations
Strong organizational and event coordination skills
Familiarity with affordable housing programs and community services a plus
Bilingual abilities are a plus
Benefits
Health insurance
Paid time off
Flexible scheduling for community events
Opportunity to make a measurable impact on housing access
401(k)
Health insurance
Paid time off
Student Conduct Coordinator
Service coordinator job in Blacksburg, VA
Apply now Back to search results Job no: 535029 Work type: Administrative & Professional Senior management: Vice President for Student Affairs Department: Student Conduct Job Description
When was the last time you changed the world?
In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.
We're currently searching for a Student Conduct Coordinator to join our Student Conduct team in Blacksburg, VA to help us in our mission. So, if you're passionate about supporting student success, please keep reading.
HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE:
1) You'll be joining the Student Conduct team; a department that approaches their work through five core values: Student-Centered, Learning-Focused, Relationally Driven, Community Minded, and Administratively Sound.
2) You'll be reporting to the Associate Director of Student Conduct, in a Regular twelve-month, 100% administrative professional appointment.
3) You'll be responsible for meeting with students to address behavior that conflicts with university policies and expectations by providing both accountability and support to foster students' ethical development, resilience, and wellness.
4) You'll resolve conduct matters through informal and formal resolution processes, including explaining students' opportunities in each process, determining responsibility, sanctioning, providing ongoing feedback to students regarding educational assignments, and connecting students to relevant resources.
5) You'll adjudicate a variety of cases, including but not limited to gender-based violence and Title IX, abusive conduct, organizational misconduct, etc. as well as coordinate formal hearings for other hearing officers, including scheduling, meeting with students and advisors for pre-hearings, identifying policies, and ensuring timely resolution.
6) You'll assist in the creation and management of conduct records in keeping with applicable university policies and state/federal laws
7) You'll provide trainings and presentations and serve on campus committees, as needed. In addition, work with campus and community partners to ensure that cases are resolved in an equitable, consistent, and educational manner and to provide proactive education/coaching on ethical development, conflict resolution, and other topics.
8) You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.\
9) You'll be offered a base compensation package between $50,000 - $55,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!
HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY:
1) THE UNIVERSITY: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life.
2) THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our aspirations for student learning.
3) The TEAM: Student Conduct strives for students to feel heard and valued. We respect that everyone is a unique learner and challenge students to embrace a commitment to holistic learning. We strive to create meaningful and ongoing connections with our students and commit to a welcoming, safe, inclusive, and civil environment, and acknowledge our students can have impact beyond themselves. We commit to implementing and managing innovative processes and practices that adhere to the spirit and content of policies, protocols, and laws.
Required Qualifications
* Master's degree in Student Affairs, counseling, or related field, or bachelor's degree with professional experience
* Demonstrated experience working with college students in a leadership, support, or teaching role
* Knowledge of current trends and issues facing college students
* Excellent verbal and written communication skills
* Ability to problem-solve and analyze complex situations
* Demonstrated experience engaging college students in difficult conversations and/or conflict resolution
* Demonstrated ability to manage competing priorities and to work in a fast-paced environment
* Strong organizational skills.
Preferred Qualifications
* Experience working with college students in housing/residence life, student conduct or academic integrity, and/or student organizations
* Knowledge of relevant state and federal laws/regulations that impact student conduct policies and processes
* Experience with developing and facilitating training or educational programs.
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
$50,000 - $55,000
Hours per week
40
Review Date
01/09/2026
Additional Information
The successful candidate will be required to have a criminal conviction check.
Applicants must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at ************ or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061.
If you are an individual with a disability and desire an accommodation, please contact Martha Pinard at ************** during regular business hours at least 10 business days prior to the event.
Advertised: December 10, 2025
Applications close:
Coordinator for Testing Services
Service coordinator job in Blacksburg, VA
In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We're currently searching for a Coordinator for Testing Services to join our Services for Students with Disabilities team in Blacksburg, VA to help us in our mission. So, if you're passionate about serving students with disabilities, please keep reading.
HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE:
1) You'll be joining the Services for Students with Disabilities team; a department centered on access and inclusion by determining reasonable accommodations for students in the living and learning environment.
2) You'll be reporting to the Assistant Director for Testing Services, in a Regular twelve-month, 100% university staff appointment.
3) You'll support the Assistant Director of Testing at the Services for Students with Disabilities (SSD) office by managing the daily testing operations.
4) You'll ensure that testing accommodations for students with disabilities are implemented smoothly, assisting in the coordination of resources and collaborating with faculty and staff to provide accessible academic assessments.
5) You'll play a key role in helping SSD meet the accommodation needs of students, ensuring compliance with disability laws and university policies.
6) You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
7) You'll be offered a base compensation package between $50,000 - $55,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!
HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY:
THE UNIVERSITY: Virginia tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life.
THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our aspirations for student learning.
The TEAM: Services for Students with Disabilities (SSD) strives to create an accessible and inclusive campus community. We collaborate with campus partners to remove barriers and meet the individualized access needs of disabled students. SSD supports success through the promotion of student learning and the development of advocacy skills.
Required Qualifications
• Bachelor's degree in education, counseling, psychology, or a related field.
• Experience working with students or providing administrative support in an academic setting.
• Familiarity with the ADA, Section 504, and other disability laws and regulations.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
Preferred Qualifications
• Experience in disability services or testing accommodations in higher education.
• Knowledge of assistive technologies and testing accommodations for students with disabilities.
• Familiarity with accommodation management software, such as AIM or RegisterBlast.
Pay Band
4
Appointment Type
Regular
Salary Information
$50,000 - $55,000
Work Schedule
Monday - Friday 8:00 am - 5:00 pm; Occasional evening and weekend hours
Review Date
10/16/2024
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto,
Ut Prosim
(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Alberta Burke at *************** during regular business hours at least 10 business days prior to the event.
SBDC Program Coordinator
Service coordinator job in Roanoke, VA
The City of Roanoke and the Greater Roanoke & New River Valley Small Business Development Center is seeking a dynamic, organized, and community-minded individual to serve as Program Coordinator. This position plays a central role in connecting entrepreneurs and small business owners to resources and programming, providing administrative and outreach support, and helping ensure smooth delivery and measurement of our services.
As Program Coordinator, you will support the SBDC's mission by being a first point of contact for clients, developing, coordinating and implementing workshops, events and programs, handling administrative functions, assisting with marketing and partner engagement, and supporting data collection and reporting. The Program Coordinator will work closely with SBDC advisors, leadership, and community stakeholders.
Key Responsibilities
* Serve as first point of contact for the public-by phone, email, in person-and provide basic introductory information about SBDC services.
* Greet visitors, route inquiries to appropriate staff, schedule appointments, and maintain a professional front-facing presence.
* Assist with planning, promotion, registration, and execution of workshops, events and programs.
* Develop, maintain, and distribute promotional materials (flyers, newsletters, social media posts, web content).
* Manage calendars for programs and staff, track registration, maintain attendance lists, and follow up as needed.
* Coordinate with external speakers, community partners, and referral agencies for events and programming.
* Conduct outreach to community partners, referral sources, and potential clients; represent the SBDC at local business or networking events.
* Perform research and information gathering on regional small business resources, industry trends, and economic data.
* Maintain and update the SBDC's resource library, website, CRM, and databases with accurate, timely information.
* Assist in compiling performance metrics, preparing reports, and helping monitor progress toward goals.
* Provide general administrative support-preparing correspondence, processing invoices, supply orders, and tracking program budgets.
* Collaborate with SBDC staff on marketing campaigns, partner initiatives, and continuous improvement of SBDC services.
Examples of Duties
Other Duties
* Assist Business Consultants with research; perform demographic studies; Analyze market and industry trends/statistics; Internet research as needed.
* Input data accurately and timely into the SBDC's CRM. Maintain area office records and files in accordance with SBA requirements.
* Perform support duties required for the operation of the regional office using standard SBDC equipment and software in the preparation of:
* Correspondence
* Presentation materials
* Purchase and check requests
* Invoices
* Supply orders
* Promotional Materials including brochures, flyers, newsletters, e-mails to promote workshops, events and programs
* Compile performance data and other information for completion of required reports. Represent the Director and the SBDC as needed. Assist Director and Business Advisors with other projects as needed.
* Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments as directed by the Director.
Typical Qualifications
* Minimum three (3) years of experience in program coordination, event planning, outreach/marketing, or related administrative roles.
* Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and adapt to changing priorities.
* Excellent verbal and written communication skills; ability to engage with business owners, community partners, and internal team members professionally and empathetically.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint), Canva, Zoom, and social media platforms (Facebook, Instagram, LinkedIn and YouTube).
* Experience with email marketing tools (e.g., Constant Contact), website platforms (Squarespace, WordPress, or similar), and CRM systems preferred.
* Demonstrated ability to collect, track, and analyze program data; strong attention to detail.
* Self-starter who is comfortable and motivated to work both independently and collaboratively in a fast-paced, evolving environment
* Organized and takes the initiative to continually improve operations.
* High level of professionalism, reliability, discretion, and customer service orientation.
* Desires to continuously learn and develop professionally.
* Ability to travel for events, meetings, or outreach (reliable transportation required).
Education
* Associate's degree in business administration, public administration, communications, marketing, or related field required.
* Bachelor's degree in a relevant field preferred.
* Equivalent combinations of education and relevant professional experience will be considered.
Preferred Attributes
* Familiarity with small business development, entrepreneurship, or startup ecosystem in the Roanoke / NRV region.
* Experience working under funding or grant-driven programs and familiarity with performance metrics or outcome-based reporting.
* Background in community engagement, economic development, or local government relations.
* Comfort with public speaking, delivering short presentations, or facilitating small group sessions.
* Creative mindset for marketing and promotional strategies in a lean environment.
Supplemental Information
Supplemental Information
TYPICAL QUALIFICATIONS:
LANGUAGE SKILLS
Ability to read, analyze, and interpret, journals, financial reports, and documents. Ability to respond to inquiries or complaints orally and in writing. Ability to communicate effectively with management, public groups or employees of organization.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This is a and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
ELL Transition Specialist (10.5 month position)
Service coordinator job in Roanoke, VA
This position plays a crucial role in fostering a positive and inclusive learning environment, ensuring the well-being of students, and providing specialized support to English Language Learners. The ideal candidate should possess strong leadership skills, cultural competence, and a deep commitment to promoting diversity and equity within the educational setting.
Responsibilities:
Student Support and Well-being:
Develop and implement programs and initiatives that support the overall well-being of students.
Collaborate with administrators, teachers, counselors, and parents to identify and address students' academic and behavioral needs.
Establish a positive and inclusive school culture that promotes respect, empathy, and positive relationships among students.
English Language Learners (EL) Support:
Design and implement strategies to support English Language Learners in their language acquisition and academic progress.
Collaborate with EL teachers to develop and implement ELP's and effective instructional practices for diverse learners.
Provide professional development opportunities for teachers to enhance their ability to support EL students.
Community Engagement:
Foster positive relationships with parents, community members, and external organizations. Organize and participate in community events to enhance collaboration and communication. Represent the school at community meetings and events to promote a positive image and build partnerships.
Data Analysis and Reporting:
Analyze student data to identify trends and areas for improvement.
Prepare reports on student behavior, attendance, and academic performance.
Use data-driven insights to inform decision-making and develop targeted interventions.
Preferred Qualifications:
Prior experience in a leadership role within an educational setting is highly desirable.
Strong interpersonal and communication skills.
Cultural competence and experience working with diverse student populations.
Knowledge of current educational trends and best practices.
RCPS is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities. The following person(s) has been designated to handle inquiries regarding the non-discrimination policies: Hayley Poland - Title IX Coordinator **************.
Branch Outreach Coordinator
Service coordinator job in Roanoke, VA
Branch Outreach Coordinator
Reports to: Audit & Fair Lending Manager
Department: Compliance
Position Type: Full-Time; 40 hours per week
FLSA Classification / Type: Non-Exempt / Clerical
Supervises: None
POSITION SUMMARY
The Branch Outreach Coordinator provides legal and audit support to the Compliance Department and participates in the coordination of special projects and initiatives. This position requires excellent verbal and written communication skills as well as proficiency in MS Word, Excel, Outlook, and PowerPoint.
DUTIES AND RESPONSIBILITIES
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Marketing Services Agreements - Monthly, collect supporting documentation for services received, completes MSA workpapers, and provide to the Audit & Fair Lending Manager for review
Compliance Research - Assist in the research of regulatory guidance regarding applicable federal and state regulatory requirements and make recommendations to the AVP Compliance Officer. Review new and revised forms with compliance related information
Compliance Audit Remediation - Assist in the coordination of remediation of compliance audit findings with various department managers
Compliance Monitoring and Testing - Perform compliance monitoring and testing as required by the Internal Audit Schedule and Compliance Calendar including, but not limited to, Internal Policy Reviews required by regulations and investors
Complaints - Assist in the investigation of complaints
Subpoenas - Assist in assembling documents requested by subpoenas
Legal - Assist with legal research requests related to litigation and research
BSA Compliance - Assist the Assistant AML Compliance Officer by performing research for the preparation of Suspicious Activity Reports
Branch Audits - Perform on-site Branch audits as required which may require overnight, out of state travel
P&P Maintenance - Develop & maintain applicable P&P for functions specific to this position.
Other duties as assigned
EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES
Two year college degree and/or two years administrative assistant, compliance, or fair lending background preferred. A combination of education and related work experience may be considered
Requires effective communication skills, both verbal and written
Requires strong organizational skills, attention to details, and proficiency using Microsoft Office, specifically, Outlook, Word, Excel, and PowerPoint
Strong aptitude and desire to provide excellent customer service
Able to simultaneously manage and accomplish multiple tasks / projects and deadlines
Must be trustworthy, honest, and display a high-level of integrity
Able to work effectively in a team environment
Able to identify and resolve problems in a timely manner
Able to understand and respond appropriately to basic inquiries
Able to read, write, and communicate using the English language sufficient to perform job functions
Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)
Work well independently
Able to handle deadlines and work within company guidelines
Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas
WORK ENVIRONMENT
This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
This position requires the ability to lift files, open filing cabinets, and bend or stand, as necessary.
TRAVEL
This position requires up to 10% travel. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates.
EXPECTED HOURS OF WORK
Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.
OTHER DUTIES
This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.
EOE D/V/M/F
Auto-ApplyHousing Choice Voucher Specialist
Service coordinator job in Roanoke, VA
Job Description
HCV Specialist (Full Time) Department: Housing Choice Voucher
General Definition of Work
Performs work participating in determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. The position also involves technical, investigative work involving the inspection of housing units to determine compliance or noncompliance with the Department of Housing and Urban Development (HUD) Housing Quality Standards (HQS), Uniform Physical Condition Standards (UPCS), and other work as apparent or assigned.
This position reports to the Housing Choice Voucher Manager.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without a reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the position and, if necessary, the employee must engage in an interactive process with RRHA HR to determine what accommodations may be possible.
Assists HCV HQS Inspector with scheduling of monthly inspections. Assists with periodic housing quality standard inspections.
Manages Project-Based Vouchers (PBV) Program
Performs the function of a leasing agent by entering initial applications into Section 8 tenant based computer software; reviews new applications, determines eligibility for participation based on income and family size, requests supporting documents from external agencies; computes housing assistance payments and family rental rates; completes criminal history request forms on all applicants.
Communicates with clients in a clear, professional and sensitive manner; answers questions clients may have regarding the HCV program; instructs clients in their responsibilities while they are participating in the program; provides information on established routines and procedures; takes client complaints regarding a landlords failure to repair or maintain the rental unit and passes it on to the proper designee.
Receives and processes changes from clients on income level and family composition; verifies income to compute and adjust rent; posts rent changes and other changes to appropriate records and generates or composes letters notifying the client and landlord.
Answers client inquiries concerning rental, special maintenance, damage and other charges or fines that have been levied by the landlord; follows through on complaints with program participants. Explains security deposit and rent amounts to clients and landlords, and obtains all pertinent documentation.
Receives and processes termination and new employment verification information, notifying landlords of the change in their tenants status; assists clients and landlords with the signing of new leases and contracts; generates form letters, composes specific correspondence to program participants, owners and other service agencies, prepares notifications, contracts, correspondence and routine reports from MS Excel files; sends landlords a copy of any moving notices submitted by clients to RRHA.
Calculates water, sewer, electric and gas utility allowances.
Manages waiting list; explains program requirements to realtors and property owners; determines rent reasonableness of units.
Performs complex mathematical computations, determines appropriate codes for recording various transactions or documents; enters information in Section 8 tenant based software and in MS Excel reports for monthly changes made in clients/RRHA payment accounts and notes such transactions to the client accounting records in specific and specialized transaction areas; uses calculators, photocopiers and/or personal computers as part of the normal operation of the business office on a daily basis. Maintains office files in an orderly and efficient manner.
Updates electronic files regarding changes in rental or employment status; receives, records, transcribes and posts client demographic and financial data in an accurate and efficient manner.
Maintains an awareness of worker safety guidelines and procedures and applies these in performing daily tasks and activities.
Minimum Qualifications
High School Diploma or GED and two (2) years of practical work experience in a position involving significant public contact, education, job training, social services programs whose core group of participants is low or very low-income individuals, housing subsidy programs, leasing, or rent calculation, or a combination of equivalent education and experience.
Preferred Qualifications
Associates degree or Bachelors degree with a major in public administration, social sciences, or related field. Experience working with education, job training, and social services programs whose core group of participants is low or very low-income individuals. Experience working with housing subsidy programs, leasing, and/or Rent Calculation Certification. Bilingual, Spanish and English preferred.
Special Qualifications
Obtains Housing Choice Voucher Rent Calculation Specialist Certification.
Valid state identification or drivers license in the Commonwealth of Virginia.
Working Conditions
The characteristics
listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the position and, if necessary, the employee must engage in an interactive process with RRHA HR to determine what accommodations may be possible.
Employees sit frequently or most of the time of the time but may sometimes walk or sometimes stand for periods of time.
This classification involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions and manual dexterity.
Sensory requirements include standard vision requirements, ability to express ideas and standard hearing requirements.
Physical Exertion (Pounds)
Up to 10
Frequently or most of the time
Up to 25
Seldom or never
Up to 50
Seldom or never
Up to 100
Seldom or never
100 or more
Seldom or never
Environmental Exposures
Work near moving mechanical parts
Seldom or never
Work in high, precarious places
Seldom or never
Toxic or caustic chemicals
Seldom or never
Outdoor weather conditions
Seldom or never
Extreme Cold, non-weather
Seldom or never
Extreme Heat, non-weather
Seldom or never
Noise Level
Seldom or never
APPLICATION:
This class specification is intended to illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties that may be required of an employee or be used to limit the nature and extent of assignments such individuals may be given. This is not an employment contract and does not alter any employee's at-will employment status.
#HP
Healthcare Liaison
Service coordinator job in Lynchburg, VA
This position is responsible for the sales and marketing efforts for a specific area. This person is responsible for ensuring solid and sustainable relationships with long-term care facilities while driving revenue for the area through effective sales practices and processes.
Responsibilities
Serve as Sales representative in the defined area.
Must have Health Insurance license within 45 days of employment.
Travel 75% of the time.
No direct reports.
Create demand by successfully finding, developing and selling services to new accounts.
Expand and maintain professional relationships with new and existing customers within designated region.
Successfully execute sales activities and provide accurate and timely reporting.
Contact prospective leads and identify up sell opportunities.
Assist with any potential business opportunities.
Assist clients with completion of enrollment forms as needed.
Proactively contact sales leads and maintain an accurate sales pipeline.
Ensure client satisfaction is met and maintained.
Conduct business in a professional, ethical and honest manner at all times.
Completing pre-calls to responsible parties for nursing home residents to inform them of services.
Comfortably present Company services with proper decision makers.
Follow up to ensure prospective clients have received marketing materials.
Answer any questions from prospects in a timely manner.
Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
Reacts positively to change and performs other duties as assigned.
Qualifications
Bachelor of Science in related field preferred; High School Diploma required.
3 years healthcare sales experience preferred.
Excellent communication, presentation and computer skills.
Sensitive to deadlines and completed reporting in a timely manner.
Must be goal oriented, sensitive to deadlines and have a passion to help others.
Must be self-motivated and able to problem solve and multitask.
Must have own transportation, good driving record and auto insurance.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
Covid-19 Vaccination required!
We are an equal opportunity employer.
Auto-ApplyPatient Services Coordinator, Home Health
Service coordinator job in Roanoke, VA
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required** **Experience/Skills:**
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
+ Must have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Program Coordinator
Service coordinator job in Salem, VA
Our Company
ResCare Community Living
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Provides assistance to person(s) served in order to promote their physical, social, and psychological well being
Interacts frequently and positively with person(s) served and support staff to promote the rights of the person(s) served to achieve an enhanced quality of life
Follow agency procedures to promote optimum health care and behavioral supports to maintain the well being of person(s) served
Ensures consumer and guardian participation in development of service plan and personal futures plan
Coordinates development of each person(s) served personal futures plan
Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
Demonstrates knowledge of contractual, legal and regulatory requirements
Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements
Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc
Monitors worker's compensation and unemployment claims for assigned service site(s)
Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas
Other duties as assigned
Qualifications
BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations. Exceptions must have written approval from Regional Management.
A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities.
One year previous supervisory experience preferred.
Experience in managing systems, processes, and people.
Based on geographical location, you may be required to be certified as a Food Service Director
About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Additional Job Information
This is a M-F 9a-5p position. BA/BS in Business, Health Care Administration, Psychology, Education or Social Services
Salary Range USD $22.36 - $24.00 / Hour
Auto-ApplyResident Care Coordinator
Service coordinator job in Roanoke, VA
Job Description
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care.
TerraBella Senior Living is hiring a Resident Care Coordinator to join our community at TerraBella Pheasant Ridge
The Resident Care Coordinator is responsible for the coordination of resident care needs including, but not limited to drafting the schedule, maintenance of required logs such as the physician appointment log and the pharmacy log, filing and organization of the clinical record, retrieval of signed physician orders, etc. Additionally, the Resident Care Coordinator assists the Director of Health & Wellness, as needed, to train new Care Managers, and Medication Technicians. In the absence of the Director of Health & Wellness, assumes the responsibility of supervision and delivery of resident care services in compliance with TerraBella expectations, policy and procedure and State regulations.
Responsibilities:
Ensures resident care staffing is within regulatory and company requirements with a 4-week rolling schedule submitted to the Director of Health & Wellness for approval at least one week in advance of posting due date.
Maintains the resident care scheduling book with current approved requests for time off noted on the scheduling calendar for planning purposes.
Performs daily filing of all documents relevant to the resident record in chronological order. Performs a quality assurance review of the documents prior to filing to ensure items are dated, verified and signed by the physician if appropriate.
Performs the ongoing task of verbal order signature retrieval, ensuring all orders are returned signed by the physician with 14 days of the date the order is received.
May conduct weekly cart audits of each medication cart following the cart audit process and submits the audit sheet to the Director of Health & Wellness and Executive Director for review in the event that a Support Nurse cannot complete the audit.
Assists with data collection, reporting processes as requested.
Performs a daily review of medication administration process ensuring medications are passed timely and accurately. Intervenes as needed to provide support/ training during the med pass.
Performs as a preceptor to new team members ensuring each new team member is in full compliance with all policies and procedures relevant to their individual roles before completion of orientation.
Takes physician's orders following the medication order process and maintains adequate records of order transcription and verification.
Ensures that all Residents Rights are protected.
Gives emergency treatment when required and notifies the physician and family or responsible party of the emergency. Completes resident, staff, and visitor incident and accident reports.
Notifies the Director of Health & Wellness of changes in resident's condition, and any unusual or abnormal observations. (In the absence of the Director of Health & Wellness, notifies the physician directly) Ensures appropriate documentation is entered into the resident's record and the 24-hour shift report relevant to changes in condition and physician communication.
Schedules appointments, and arranges for transportation of residents for diagnostic, therapeutic, dental or medical services. Ensures compliance with the physician visit log process/procedure.
Understands and implements the Fire Safety and Disaster Plan and evacuation procedures of the community during drills and actual emergencies.
Performs all other duties as assigned by the Director of Health & Wellness.
Performs initial review of the monthly Medication Administration Record verification to ensure orders are compliant.
Assists the Director of Health & Wellness to ensure compliance with all required logs, policies and procedures relevant to medication administration.
Ensures care staff understands their role as it relates to dietary services including how to serve, the requirement to pour water at every meal, and how to ensure the right resident receives the right diet prepared the right way according to the posted diet board.
Assists to serve residents during meal time, circulating through both AL and Memory Care dining rooms.
Performs building rounds at the beginning and end of each shift, evaluating the care provided and ensuring resident needs are met.
May be required to work overtime in an emergency situation.
Sets a good example for residents and other staff members by appearance, conduct and interest in job.
Takes weekend call in rotation with other managers.
Participates in Manager on Duty Program.
Qualifications:
Must meet minimum criteria to perform as a Supervisor in Charge in the State of North Carolina.
Must be a licensed Medication Technician, CNA with at least one year of experience preferred.
Must possess excellent written and verbal communication skills.
Must express or demonstrate an interest in working with a senior population.
Must demonstrate a warm, outgoing and compassionate personality.
Must be a person of deep moral integrity with demonstrated maturity and leadership skills.
Must have knowledge of community agencies and appreciation for social and life history status of the residents
Benefits:
In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
Patient Service Coordinator
Service coordinator job in Roanoke, VA
Job DescriptionDescription:
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements:
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Helpline Services Worker
Service coordinator job in Roanoke, VA
Description & Requirements We have an exciting opportunity available working 15 hours per week. This is a UK home based remote role only supporting the charity CALM. Shifts are 8 hours and you will be working 16:30 - 00:30 working shifts. The pattern we have available is below and you will work only work these days.
2 week rota
Week 1 - Monday 16:30 - 00:30, Saturday 16:30 - 00:30
Week 2 - Saturday 16:30 - 00:30, Sunday 16:30 - 00:30
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges. The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner. Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1. Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2. Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3. Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4. Comply with the expectations of the client processes and data protection regulations.
5. Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6. Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7. Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8. Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input. Keeping data integrity as a core priority.
9. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10. Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
10,136.00
Maximum Salary
£
10,136.00
Admissions Counselor
Service coordinator job in Lynchburg, VA
Job Details Lynchburg - Lynchburg, VA Staff 4 Year Degree Day
JOB PURPOSE:
The primary focus of this position is to build strong relationships with prospective students, guiding and assisting them through the selection, application, admission, financial aid, and enrollment processes. This position represents the institution to prospective students and families and contributes to the achievement of our enrollment goals.
ESSENTIAL DUTIES:
Plan, manage and execute recruitment strategies within a designated territory in order to meet individual recruitment goals.
Utilize phone, email, and text to reach out to prospective students to build relationships that lead to enrollment
Review applicants and make admissions decisions
Use the Customer Relationship Management system, Slate, to track interactions and conversations in order to personalize outreach
Conduct on-campus interviews and provide presentations in group settings to prospective students and families.
Attend and participate in recruitment events on and off campus.
Develop long-standing, productive relationships with school counselors and community based organizations. Design opportunities to bring students and counselors to campus.
Actively contribute to team-based decision-making, planning and program implementation.
Develop and maintain data related to assigned recruitment territory. Use data to inform decision making about territory recruitment, including travel
Participate as an active member in appropriate national and regional organizations for professional development.
Serve on campus committees and working groups for programs related to enrollment and student development such as orientation, leadership institute, retention, etc.
Manage or oversee a special project to help support enrollment goals and daily operations
Perform other duties as may be required.
MINIMUM EXPERIENCE:
1-2 years of professional experience in sales, marketing, recruitment, coaching, or other goal-oriented role
Valid driver's license
MINIMUM EDUCATION:
Bachelor's degree
EQUIPMENT USED:
Computer, printer, office phone, cell phone, copier/scanner
ORAL OR WRITTEN REQUIREMENTS:
Ability to write effectively, attention to detail, ability to proofread
WORKING CONDITIONS:
Long hours of sitting in front of a computer, time spent in transportation to and from recruiting events, limited carrying of luggage under 20lbs when traveling
We seek candidates who are committed to the University of Lynchburg's efforts to create an environment that fosters a student-centered environment, develops the breadth of knowledge associated with liberal education, respects and supports diversity, equity, and inclusion, values and celebrates diverse faith traditions, and sustains close working relationships among faculty, staff, students, alumni, and community partners.
Candidates must successfully pass a background check that is satisfactory to the University.
Submit a cover letter, résumé, and three professional references to:
Human Resources Jobs Page
The University of Lynchburg is committed to diversity within its community and welcomes applications from persons of color, women, Indigenous/aboriginal people of North America, persons with disabilities, the LGBTQIA+ community, and others who may contribute to the further diversification of the University of Lynchburg community.
The University of Lynchburg is an equal-opportunity employer.
Client Satisfaction Coordinator - 100% Commission | Lynchburg, VA (SG-359128)
Service coordinator job in Lynchburg, VA
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Child ID_DD Support Coordinator
Service coordinator job in Rocky Mount, VA
Job Description
Piedmont Community Services is seeking a support coordinator to provide support coordination and case management services to children 3-17 years of age with developmental/intellectual disabilities. Assure that individuals receive appropriate services and assist them in accessing needed medical, psychiatric, educational, residential and other support services. Bachelor's degree in human services or related field and one year experience working with the population required. Experience with assessment & service plan development desirable. Must be computer literate. Salary is determined by education & experience as it relates to the position.
Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.