Service coordinator jobs in San Jose, CA - 776 jobs

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role Crusoe is seeking a Director to lead our fast growing IT Service Desk operations across all company locations, supporting diverse environments including manufacturing and data center sites. This role will oversee day‑to‑day IT support, act as the primary escalation point for complex issues, and drive continuous improvement in service delivery and customer satisfaction. We are looking for a leader with a maniacal focus on using technology and automation to scale support. The Director will lead a team of Service Desk professionals, collaborating closely with Systems Engineering, Security, and IT Operations to ensure seamless and reliable service. What You'll Be Working On Lead, manage, and mentor the Service Desk team; build a culture of excellence by hiring, growing, and developing talent through coaching, performance reviews, and clear career pathing. Develop and execute a multi-year strategic roadmap for internal IT support, aligning technology, automation, and service delivery models with company growth. Develop and manage the annual IT Service Desk budget, including forecasting for hardware, software, services, and staffing. Lead procurement for end-user computing and own relationships with key technology vendors and internal Procurement stakeholders. Oversee daily Service Desk operations, ensuring timely resolution of tickets and adherence to SLAs. Partner with other IT and business teams to coordinate onboarding, offboarding, and provisioning activities. Develop and manage the IT asset management lifecycle, from procurement to disposal. Develop and maintain Service Desk documentation and knowledge bases. Monitor key performance metrics, identify improvement opportunities, and implement process optimizations. Lead and manage the IT technology buildouts for new office, manufacturing, and data center locations. Travel up to 20% to company office locations as needed. Qualifications Bachelor's degree in Information Systems, Computer Science, or equivalent experience. 7+ years of IT support and operations experience, including 3+ years in a leadership role managing Service Desk or IT support teams. Demonstrated ability to manage large-scale support operations, with a proven track record of measuring KPIs, managing continuous improvement, and using technology and automation to scale support. Proven experience developing staff performance, with a passion for mentoring and growing talent within the team. Proficiency in mac OS and Windows support, including command-line tools and native utilities. Strong understanding of Active Directory, Cloud Identity Management, SSO, SAML 2.0, and MFA. 5+ years of experience managing MDM or RMM solutions. Experience with SaaS management and IT asset tracking/lifecycle management. Experience collaborating with cross‑functional teams on IT initiatives and infrastructure projects. Ability to work in a hands‑on capacity while driving strategic initiatives. Excellent written, oral, and interpersonal communication skills. Previous experience in manufacturing environments preferred. Certifications in OKTA, Google Workspace, CCNA, or MCP are a plus. Ability to pass a background check. Compensation Range Compensation will be paid in the range of $180k - $225k + Bonus. Restricted Stock Units are also included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr

San Jose, CA, USA Full-time Hybrid Compensation: $27 - $33 - hourly *Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range: $25-$29/hr for entry level, depending on relevant experience in similar roles. For the RIGHT applicant, hourly compensation can go as high as $32/hr if there is prior admissions experience with for-profit educational institutions. This equates to aproxamitely $52,000 - $66,500 annualy, however, this IS an hourly position. Qualifications Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Demonstrated ability to fulfill Company Key Behaviors Excellent presentation skills Bachelor's degree or equivalent experience required Knowledge of Microsoft Office Suite: Word, Excel, Outlook Ability to work assigned/flexible hours necessary to complete the job on a weekly basis Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program

Program Coordinator. ● Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing events within budget. ● Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial research editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites. ● Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and/or vendor selection. ● Responsible for leading the administrative functions of a program or unit. Minimum Requirements: Education & Experience: High school diploma or equivalent and six years of administrative experience, or combination of education and relevant experience. Knowledge, Skills and Abilities: ● Advanced computer skills and demonstrated experience with office software and email applications. ● Proven success in following through and completing projects. ● Excellent organizational skills and attention to detail. ● Excellent verbal and written communication skills. ● Excellent customer service and interpersonal skills. ● Ability to prioritize, multi-task, and assign work to others. ● Ability to take initiative and ownership of projects. ● Ability to routinely and independently exercise sound judgment in making decisions. Physical Requirements* ● Constantly perform desk-based computer tasks. ● Frequently sitting. ● Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds. ● Rarely twist/bend/stoop/squat, kneel/crawl. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Pay Range: $26.00 - $28.00 per hour Bonus: $150 Sign-On Bonus & $150 Retention Bonus Insight Global is seeking to hire a Support Coordinator to support one of our clients. This role works directly with youth and caregivers in home and community settings to implement individualized plans of care. This position provides behavioral and emotional interventions, models positive strategies for caregivers, and supports youth participation in age-appropriate activities. Responsibilities include: Direct Support & Intervention Meet with youth and caregivers per program and plan requirements. Implement interventions as outlined in individualized service plans. Transfer skills and model interventions for caregivers and family members. Conduct therapeutic sessions with youth and caregivers when indicated. Support youth participation in age-appropriate and therapeutic activities. Provide transportation for youth to appointments and service-related activities as approved. Collaboration & Communication Participate in Child and Family Team (CFT) meetings and other case consultations. Communicate regularly with supervisors and team members regarding youth progress and needs. Report incidents and program concerns promptly to Supervisor. Maintain professional and supportive relationships with youth, families, and community partners. Documentation & Compliance Complete timely and accurate contact notes that meet program and funder standards. Maintain productivity and documentation requirements. Adhere to confidentiality and HIPAA standards at all times. Complete administrative paperwork such as time sheets, mileage logs, schedules, and expense reports accurately and on time. Professionalism & Agency Representation Attend required meetings, supervision, and training sessions. Demonstrate sensitivity to cultural differences and family dynamics. Ensure youth safety and support trauma-informed care practices in all settings. Must Haves: Bachelor's degree in a related field Two (2) years of full-time equivalent experience in a behavioral health-related field. Ability to work evenings and weekends as needed. Complies with all federal, state, and county regulations, including periodic background and sanction checks. Strong knowledge of crisis assessment, trauma-informed care, and safety planning. Meets all state-required employment conditions, including: DOJ fingerprint and Child Abuse Index clearance TB/Health physical Valid CA Driver's License, acceptable driving record, and proof of insurance Plusses: Previous work in residential, STRTP (short term residential therapeutic program) , or community-based youth programs. Training in trauma-informed care, behavioral interventions, or family engagement strategies. Experience providing direct support or counseling to children and adolescents. Support Counselor Support Coordinator Team B - Swing #1 - Non-exempt, Wed-Sat, 2:30 PM - 11:30 PM Support Coordinator Team B - NOC #1 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM Support Coordinator Team B - NOC #2 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM

TRB and Associates is seeking an experienced and motivated Permit Coordinator to join our Building and Safety Group at our Home Office. The ideal candidate will have a minimum of two years of experience performing a variety of general office tasks. This role is a great fit for someone who thrives in a fast-paced environment, is organized, detail-oriented, friendly, and looking to learn and grow within the municipal services field. Join a rapidly expanding building & safety consulting firm supporting jurisdictions throughout California. Hiring Immediately! Location: San Ramon, CA Job Type: Full-time | In person Essential job duties and responsibilities of the role include but not limited to: Document Control Review application and construction documents for completeness and compliance with requirements; route plans to appropriate staff for processing. Coordinate the plan checking process, monitoring, and assuring that all necessary documentation and reviews are completed. Perform various administrative, reporting, billing, and accounts receivable tasks. Be able to manage a wide range of duties in an effective manner, including timely plan processing and routing and coordinating with disciplined staff. Perform data entry and coordinate routing of various permits and plans; use specialized database/permit tracking programs. Greet and direct visitors to appropriate areas, screen phone calls, respond to inquiries, and provide relevant project-related information to appropriate parties. Must be highly organized and possess the flexibility to adjust to changing workload volume. Other Must be able to lift heavy plans and specification documents on a regular basis (up to 25 lbs.). Provide backup relief to other office support staff. Run errands on an as-needed basis, usually within a 15-mile radius. This may include pickups and drop-offs at various jurisdictions. Job Requirements: One-year municipal experience Proficient with Microsoft Suite (Outlook, Word, and Excel) High School Diploma, GED Must be highly organized, detail-oriented, and possess the flexibility to adjust to changing workload volume. Must have a valid driver's license. Must have reliable transportation to run errands. Desired Skills: ICC Permit Technician Certification, preferred. Must possess excellent communication and customer service skills. Use consistent sound judgment and discretion. TRB and Associates, Inc. offers a collaborative work environment, comprehensive compensation, and benefits package, 401(k) plan, holidays and paid time off for full-time employment. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance You can also send a resume and cover letter to TRB and Associates via email at **************** **Notice to Recruiters:** Recruitment services and unsolicited job offers are not currently required. Thank you for understanding and adhering to this preference!

The Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student. Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager #NL

Reporting to the Senior Director of Resources and Operations and receiving work lead direction from the Associate Dean of the College of Information, Data and Society (IDS), the Student Success & Services Coordinator provides comprehensive program administration, academic advising, and student success services for a diverse body of applicants and enrolled students. The incumbent plans, conducts, and interprets qualitative and quantitative analyses (e.g., retention, persistence, time-to-degree, and survey data) to support recruitment, student success, accreditation needs, and program planning; recommends policy and procedural improvements; and coordinates and evaluates projects and services designed to enhance student experience and outcomes. Serving as a primary liaison among College leadership, departments, and University offices (e.g., Graduate Admissions and Program Evaluation, Registrar), the incumbent exercises considerable judgment and discretion to triage student issues, ensure timely resolution, and facilitate critical information exchange. Key Responsibilities * Investigates and prioritizes incoming student queries; researches solutions and recommends appropriate courses of action, referrals, and responses * Provides academic advising and guidance, including review of student background and documentation to determine eligibility for campus services; anticipates student problems and addresses them proactively * Coordinates services for applicants and students (e.g., graduation processing, grade petitions, program documentation) and maintains advising resources * Collects, analyzes, and reports on student success metrics (retention, persistence, time-to-degree), drawing conclusions and making recommendations to achieve programmatic goals * Gathers, analyzes, and presents exit/alumni survey findings and other trend data for faculty and administrators; prepares complex reports for accreditation reviews and program planning reviews * Leads the development, management, analysis, and reporting on advising centers and online advising * Develops and manages systems and materials to ensure productive and efficient services for globally distributed students; contributes to recruitment and marketing initiatives Knowledge, Skills & Abilities * Ability to communicate with constituents in a professional and respectful manner; excellent customer service and public relations skills with a wide and diverse spectrum of people in online and in-person settings * Knowledge and ability to research, collect, compile, organize, analyze, interpret, and evaluate data; skill in preparing clear written reports and presentations based on data * Expertise in investigating and analyzing problems with broad administrative impact; ability to anticipate issues and address them proactively; ability to suggest courses of action that resolve issues and promote collegial relationships * Skill in the research, development, implementation, and evaluation of policies, programs, procedures, and advising resources (including online tools and workshops) * Ability to take initiative and independently plan, organize, coordinate, and perform work in situations with numerous and diverse demands; handle multiple priorities; organize and plan work and projects; train others and provide lead work direction * Ability to maintain confidentiality and appropriately handle sensitive communications with students, employees, applicants, and external agencies Required Qualifications * Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience. Three years of progressively responsible professional student services work experience. * A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. * A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications * A master's degree in Counseling, Clinical Psychology, Social Work * 5 years of progressively responsible experience providing academic advising, student success, or student support services in a college or university setting * 3 years of experience planning, coordinating, and delivering student engagement activities such as workshops, webinars, orientations, or open houses * At least 2 years of experience using data analysis and reporting tools such as Microsoft Excel, Google Sheets, Tableau, or similar systems to compile and interpret student data. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,700/month - $6,200/month CSU Salary Range: $5,540/month - $7,893/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: January 12, 2025, through January 4, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 12 2025 Pacific Standard Time Applications close:

The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing. Duties and Responsibilities: The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator. Responsibilities include but are not limited to: Daily ongoing communication via phone, email, and fax with clients and referral sources Input and Organize Data Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed. Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission. Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission. Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Benefits: Pay: $21-$24/hr Health Insurance Dental insurance 401k Life insurance Paid time off Vision insurance Schedule: Job Type: Full-time, Non-Exempt Weekly Hours: 40 8-hour shift, 8AM-5PM negotiable Work setting: In-Person Campbell, CA Can you describe your previous experience in Customer Service or related fields? Describe a time where you were able to de-escalate an emotionally charged or high conflict interaction with a customer/client and/or coworker? Can you give an example of a time when you had to resolve a difficult problem related to your job in customer service, and what steps did you take to reach a resolution? What strategies do you use to engage and build professional and personable relationships with others? How do you maintain your enthusiasm and energy in the face of challenges that arise with others, within or outside of the workplace?

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment. Key Responsibilities Admissions & Enrollment Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process Schedule and conduct school tours, highlighting programs, curriculum, and unique value propositions Maintain accurate records of prospective families and enrollment status Assist families with enrollment paperwork, waitlists, and tuition information Follow up consistently with prospective families to convert leads into enrollments Sales & Revenue Growth Actively promote school programs and services to meet or exceed enrollment goals Utilize consultative sales techniques to identify family needs and recommend appropriate programs Track leads, tour conversions, and enrollment metrics Participate in enrollment forecasting and capacity planning Marketing & Community Outreach Support marketing initiatives to increase brand awareness and lead generation Represent the school at community events, open houses, and outreach activities Build and maintain relationships with local businesses, realtors, and community partners Assist with social media, events, and promotional campaigns as needed Customer Service & Family Experience Deliver exceptional customer service to prospective and current families Address questions, concerns, and objections professionally and promptly Foster strong relationships with families to support retention and referrals Collaborate with leadership and staff to ensure a seamless onboarding experience Administrative & Team Support Maintain CRM systems, inquiry logs, and enrollment reports Collaborate with directors, teachers, and corporate partners Ensure compliance with school policies, procedures, and licensing requirements Qualifications Associate or Bachelors degree required 2+ years of experience in admissions, sales, marketing, and customer service Strong interpersonal, communication, and presentation skills Goal-oriented with a proven ability to meet or exceed sales targets Proficiency in CRM systems, Microsoft Office, and/or enrollment software Ability to multitask, prioritize, and work in a fast-paced environment Skills Experience in early childhood education, private school admissions, or related fields Knowledge of lead management, marketing funnels, and sales follow-up strategies Event planning and community outreach experience On-site school setting with frequent interaction with families Some evening or weekend events may be required

Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment. Key Responsibilities Admissions & Enrollment * Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process * Schedule and conduct school tours, highlighting programs, curriculum, and unique value propositions * Maintain accurate records of prospective families and enrollment status * Assist families with enrollment paperwork, waitlists, and tuition information * Follow up consistently with prospective families to convert leads into enrollments Sales & Revenue Growth * Actively promote school programs and services to meet or exceed enrollment goals * Utilize consultative sales techniques to identify family needs and recommend appropriate programs * Track leads, tour conversions, and enrollment metrics * Participate in enrollment forecasting and capacity planning Marketing & Community Outreach * Support marketing initiatives to increase brand awareness and lead generation * Represent the school at community events, open houses, and outreach activities * Build and maintain relationships with local businesses, realtors, and community partners * Assist with social media, events, and promotional campaigns as needed Customer Service & Family Experience * Deliver exceptional customer service to prospective and current families * Address questions, concerns, and objections professionally and promptly * Foster strong relationships with families to support retention and referrals * Collaborate with leadership and staff to ensure a seamless onboarding experience Administrative & Team Support * Maintain CRM systems, inquiry logs, and enrollment reports * Collaborate with directors, teachers, and corporate partners * Ensure compliance with school policies, procedures, and licensing requirements Qualifications * Associate or Bachelor's degree required * 2+ years of experience in admissions, sales, marketing, and customer service * Strong interpersonal, communication, and presentation skills * Goal-oriented with a proven ability to meet or exceed sales targets * Proficiency in CRM systems, Microsoft Office, and/or enrollment software * Ability to multitask, prioritize, and work in a fast-paced environment Skills * Experience in early childhood education, private school admissions, or related fields * Knowledge of lead management, marketing funnels, and sales follow-up strategies * Event planning and community outreach experience * On-site school setting with frequent interaction with families * Some evening or weekend events may be required

On-Call Co-Curricular CoordinatorPosition Type:Fixed Term (Fixed Term) Hiring Range: $28.03- $30.83/hr. Compensation will be based on education, experience, skills relevant to the role and internal equity. The Co-Curricular Coordinator is a part-time role supporting the LEAD Scholars Program, which serves first-generation college students at Santa Clara University. This position focuses on student advising and co-curricular engagement by managing an internal opportunity board, assisting with professional development events, and guiding students in exploring internships, research opportunities, and leadership development. The role collaborates with the Associate director of Curricular and Co-Curricular Engagement to ensure that LEAD Scholars have access to valuable experiential learning opportunities. Key Responsibilities Student Advising & Support (50%) Provide one-on-one advising to students on career exploration, leadership development, and co-curricular engagement. Assist students in identifying and applying for internships, research experiences, and leadership roles. Support new LEAD student onboarding, including academic and career advising. Refer students to appropriate campus resources related to academic and professional development. Co-Curricular Program Development & Management (30%) Oversee and maintain an internal opportunity board featuring internships, research opportunities, scholarships, and professional development for LEAD Scholars. Plan and execute professional development workshops, networking events, and alumni panels. Work with the Associate Director to identify and promote relevant co-curricular opportunities for students on and off campus. Program Communication & Administration (20%) Collaborate on communications, including email, social media, and the LEAD website, to promote co-curricular opportunities. Maintain records of student participation. Qualifications Bachelor's degree required; Master's degree in higher education, student affairs, or a related field preferred. Experience in student advising, career services, or program coordination in higher education. Strong interpersonal and organizational skills, with the ability to work collaboratively. Knowledge of first-generation college student experiences and support strategies. Telecommute Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states. EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at ****************************** Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at **************. The report includes the type of crime, venue, and number of occurrences. Americans with Disabilities Act Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at *************.

BUILT ON FLAVOR. FUELED BY PEOPLE. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it. With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable. As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives. Position Overview: We're looking for a Community Manager who loves connecting with people and knows how to build genuine relationships. In this role, you'll help foster and facilitate community engagement across Kinder's social platforms-delivering thoughtful customer care, managing end-to-end product seeding efforts, capturing valuable insights through social listening, and supporting the consistent execution of content posting across channels. If you're someone who thrives in conversation, keeps things organized, and enjoys making people feel seen and appreciated, we'd love to have you on the team. Key Responsibilities: Community Care & Engagement Manage daily (7 days a week) community interactions across all social platforms-reposting UGC, replying to comments, and answering DMs. Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach. Monitor community sentiment and flag recurring feedback or product concerns to relevant teams. Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder's brand. While not required, a love for cooking is a plus-it helps in connecting with and understanding our food-loving community. Manage Product Seeding Program Project manage gifting campaigns from start to finish, ensuring timely execution. Research and recommend influencers for gifting opportunities. Maintain and routinely update the influencer and shipping databases. Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives. Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time. Assist in compiling results and insights to evaluate campaign performance and identify future opportunities. Social Listening & Insights Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities. Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth. Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding. Content Posting & Calendar Management Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more. Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness. Qualifications: Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest). Exceptional written and verbal communication skills with a customer-first mindset. Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail. Analytical thinker with the ability to interpret data and inform decisions. Adaptable, proactive, and energized by fast-paced, collaborative work. Team-oriented with a passion for people and relationship-building-both internally and externally. Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions. Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most. We are committed to delivering top-tier care through consistent, daily responsiveness. Things About the Way We Work: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embrace ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things and we are willing to work hard to achieve them. Location & Travel: The position will be based out of our 70,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them. Pay Transparency The expected starting salary range for this role is $100,000- $105,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs. SEASONED FOR SUCCESS: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them. BENEFITS THAT BRING MORE TO THE TABLE: We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process. OUR RECIPE FOR BALANCE: We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments. WHERE EVERY INGREDIENT MATTERS: Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************

Job Description Join Our Youth Programs Team! Ecology Action is dedicated to creating a sustainable future through innovative education and outreach programs. We are seeking a passionate Part-time Program Coordinator to join our Youth Team! About Ecology Action At Ecology Action, we believe every person counts and every action matters. We've made it our mission to advance equitable community climate solutions and reduce GHG emissions through partnership, education and action. Every action we take today can create the future we want-one where people and planet can thrive together. Join Ecology Action in building a sustainable future where equity, resilience, and innovation are at the core. Together, we can make it happen. About the Role As a Program Coordinator II - you will deliver engaging pedestrian and bicycle safety education to K-12 students, collaborate with school and district partners, and assist in coordinating community events. The role primarily involves on-campus instruction, student engagement, and ensuring high-quality program implementation and data tracking, with most activities taking place within Santa Clara County- Peninsula region (Cupertino, Sunnyvale, and Palo Alto). What you'll be doing Student Engagement and Education Delivering onsite presentations and assemblies in schools. Managing and conducting on-bike safety training on school premises. Leading walking field trips in the school neighborhood. Setting up and dismantling obstacle courses for training. Fostering a positive learning environment for children. Contributing to student safety in their neighborhoods. Coordination of Program Delivery and Administration Scheduling, coordinating, and tracking data related to the programs. Spending time in the office for administrative tasks and fieldwork at schools and the general community. Evaluating student assessments before and after presentations. Ensuring accurate timesheet hour allocation across cost centers. Supporting grant contract management as required (e.g. deliverable tracking, photo/video documentation). Tracking and reporting program data accurately and according to deadlines. Event Coordination and Execution Collaborating with school principals, teachers, CBOs, and staff to schedule events. Organizing and conducting events related to education, encouragement, and community engagement. Preparing and assembling necessary materials, including paperwork, bicycles, helmets, and safety equipment. Providing in-field support and guidance to program volunteers, student intern onboarding, training, coordination, and management, as required. Maintain, transport, and inventory, program equipment (bikes, helmets, cones, teaching materials). What We're Looking For A minimum of 2 years' experience in a youth education or teaching role; or an equivalent combination of education and experience may be qualifying. Proven experience with community outreach and education. Bilingual (Spanish, Vietnamese, or Mandarin) Ability to instill and nurture enthusiasm in students about biking or walking safely and the benefits of other modes of active transportation. Exceptional classroom management skills. Proficiency with Microsoft Office suite (Word, PowerPoint, and Excel). Valid California Class C driver's license, a reliable personal vehicle, and current automobile insurance. Ability to work effectively within a team. Ability to maintain a high level of organization and attention to detail. Preferred Qualifications Bachelor's degree in a related field is preferred but not required. Minimum of three years of teaching experience in any capacity. Experience coordinating with multiple agencies. Experience working with grants and/or contracts. Experience with Safe Routes to School or bike/pedestrian education. Knowledge of traffic safety, Vision Zero, or active transportation principles. Comfort riding in urban environments and teaching on bike skills (training provided). Familiarity with K-12 school operations and multisite coordination. First Aid/CPR certification (or willingness to obtain). Work Environment The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regular duties for this position involve sitting, standing, conversing, hearing, and using a computer keyboard and monitor. The work environment is diverse, encompassing an office setting, remote work from home, and fieldwork at schools and community events for planning and executing youth bicycle and pedestrian safety training. Preparation for these training events includes frequent trips to the basement storage unit to load and unload supplies, such as bicycles, helmets, and other materials, into the agency trailer. The employee should be capable of regularly lifting and moving items weighing up to 50 pounds. This position requires travel to various locations based on the assigned geographic team. Services areas include, but are not limited to: City of Cupertino, City of Sunnyvale, City of Mountain View, San Mateo County, City of Palo Alto, and Santa Cruz County. The role requires availability from 6 am to 4 pm on weekdays for scheduled school day events, with occasional weekend or evening events. Are You Ready? Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Join us at Ecology Action and contribute to a sustainable future!

Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.

El Camino House: 2175 S El Camino Real, San Mateo, CA 94403 (2) Weekend Day shift 7:00am - 03:30pm (2) Weekend Grave shift 11:30pm - 07:30am (2) Monday-Friday Swing shift 3:30pm - 12:00am Safe Harbor Shelter: 295 N Access Rd., South San Francisco, CA 94080 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Grave shift 11:30pm - 07:30am (1) Monday-Friday Day shift 7:00am - 3:30pm (This one requires bilingual English/Spanish AND intermediate computer proficiency) Pacific Shelter: 2610 El Camino Real, Redwood City, CA 94061 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Graveyard shift 11:30pm - 07:30am (1) Monday-Friday Swing shift 3:30pm - 12:00am OUR IMPACT For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We're the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live. OUR CULTURE We're passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need. YOUR IMPACT Under the general supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House's Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency's Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+ room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Day Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need. ESSENTIAL FUNCTIONS OF THE JOB Resident Client Customer Service Delivery: Ensure the delivery of excellent, values driven and high-quality customer service in all aspects of the program. Deliver all service with a demonstrated commitment to treat clients, volunteers, and co-workers in a kind, compassionate manner at all times in all business dealings. Troubleshoot client needs, requests and concerns in a timely manner. Respond to the needs of clients and listen to their concerns or inquiries. Redirect when needed. Manage any situations that arise, acting professionally, appropriately and within professional boundaries to resolve problems. Shelter Safety and Risk Management: Safely respond to and assist with the management of any emergencies/accidents/incidents including but not limited to accidents, fire, police, client medical emergency, client interpersonal issues etc. Maintain safe shelter property and program environment (inside, outside) and storage areas in a clean, safe condition including all appliances and alarm system (with maintenance). Perform minor shelter repairs and maintenance. Conduct walk-through tours with Shelter Operations Manager of the facility to identify needed repairs and maintenance requiring shelter staff or facilities support. Know the current disaster plan for the shelter unit. Participate with the Shelter “safety team” maintaining and knowing how to execute a site's emergency plan. Participate in evaluation of emergencies as needed. Participate with all fire, health, and other needed facility inspections including fire drills at Shelter Sites as requested. Shelter Services Activities: Perform Client Onboarding - which includes client Intakes and orientations of the program. Educate, guide and explain to residents' rules and procedures of the program. Support any shelter service site and position as assigned and participate in all aspects of program delivery as requested. Conduct hourly inspections of assigned client personal space (house, room, bed, etc.). Post status for clients. Report to staff the condition of the client's personal space. Maintain, store, organize and distribute shelter supplies. Ensure adequate, labeled supplies of food, clean linens, towels, clothing, cleaning supplies, personal care/hygiene products, furniture, and equipment for clients, facility and the office. Shop for all needed food items as requested by supervisor. Perform head counts and during Grave Shift ensure two headcounts are completed. Assist with training, guidance and supervision of volunteers and related projects that support shelter operations. Ensure clients adhere to Shelter Services Policies, Protocols and Regulations according to internal agency and program policies. Administer warning notices to clients as needed. Supervise chores and clean-up daily. Participate in Community Outreach as needed. Support Case Managers with bed/room count and roll ups as needed. Maintain and update bus tickets spreadsheet. Ensure clean working facilities of offices, meeting rooms and kitchens. Perform End of Shift duties including Shelter Cleanup and status updates with incoming staff before shift ends. Shelter Administrative Support: Conduct all work within professional boundaries without exception. Conduct all work with reliable attendance and punctuality following agency and department policies- work assigned schedule and show up to work on time. Follow Agency policies for PTO and calling out sick. Perform Shelter front desk reception work including monitoring desk, monitoring safety, facility entrances, phone management, taking messages or redirecting calls/visitors to appropriate party. Support client intakes. Receive, Record and Coordinate in kind donations as needed. Inventory donated items and send records of contributions to the Shelter Operations Manager for acknowledgement. Ensure the in-kind donation policy is followed and no one takes such donations outside of the approval policy. Notify Manager if any constituent taking in kind donations of any type without supervisor approval. Assist Manager and Department staff with administrative duties as needed. Complete any special projects assigned for Shelter Services. This includes but not limited to creation and maintenance of documents as well as assisting with reports. Deliver excellent customer service to all agency constituents including but not limited to visitors, vendors, volunteers, staff, clients, donors. Ensure timely and informed communication with Manager at all times. Pick up mail from post office as assigned. Order office or program supplies as needed. Report and complete incident reports within 24 hours. Review incident report(s) with Manager immediately. Support other agency activities and special events where needed. Attend trainings and meetings assigned. Perform other duties as requested. Requirements JOB QUALIFICATIONS Please note our preferred and in some cases required qualifications for this position: EDUCATION: AA in Non-Profit Administration, Human Services or related field Minimum Education is GED or High School Diploma EXPERIENCE: 1-2 years of experience in the following: Working in a congregate or non-congregate residential facility - Shelter Experience. Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues. Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness. PREFERRED CERTIFICATIONS, LICENSES and SPECIAL SKILLS: Experience with Clarity Database or other client tracking databases. GENERAL REQUIREMENT: Ability to work flexible schedules is essential. Excellent communication skills both verbal and written required. Ability to follow directions independently and apply what is learned. Ability to establish and maintain successful and effective interpersonal relationships with all agency constituents. Must be able to work independently and collaboratively within teams. Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases. Proven ability to conduct all interactions with all constituents in a highly ethical manner demonstrating high level of integrity, transparency and compassion in all work. Ability to meet deadlines and complete all work in a timely manner. Excellent data entry skills; strong organizational and time management skills; strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment. Strong ability to maintain confidentiality and maintain excellent professional boundaries with constituents. Ability and desire to work with various constituents of diverse backgrounds. Demonstrated ability to exercise appropriate judgment with tact and diplomacy both under normal and stressful situations. Must be able to maintain appropriate composure and professionalism when faced with escalated situations. Positive and resilient attitude with ability to maintain grace under pressure, excel and contribute to a collegial and friendly working environment. Have a sense of humor and a collaborative spirit. Demonstrated solutions-based approach to problem solving in an effective, efficient and timely manner. Ability to be creative and show initiative. Self-starter. Ability to de-escalate issues. Ability to follow Agency Policies and organize required activities according to Samaritan House policies, procedures and best practices which include any related federal, state, or local agency requirement. Clean driving record- ability to get to and from job sites within the Agency as assigned. PHYSICAL REQUIREMENTS AND BACKGROUND CHECK References will be conducted by Samaritan House prior to employment. All employees will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 15 lbs.). Occasional sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress and fast paced due to crisis intervention. This position will require use of company mobile devices which will be provided. Salary Description $21 - $23.50 per hour

specified Two (2) years of demonstrated experience providing excellent customer service Experience providing student service within a higher education environment Experience with multi-provider schedules/calendar systems in a health environment Demonstrated project management experience Compensation Classification: Health Education Assistant Anticipated Hiring Range: $5,446/month - $6,012/month (Step 10 - Step 15) CSU Salary Range: $4,557/month - $6,508/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: November 14, 2025 through December 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act, services provided by CSU Student Wellness Centers include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). It is expected that all CSU SWC employees will engage in the administration of these services as applicable to their position, scope of practice, and license. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Nov 14 2025 Pacific Standard Time Applications close:

Job DescriptionThe Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student. Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager #NL We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing. Duties and Responsibilities: The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator. Responsibilities include but are not limited to: Daily ongoing communication via phone, email, and fax with clients and referral sources Input and Organize Data Follow up with completion of patient registration, including signing of ROI, Consent for Tx, Clinical Scales on EHR and Clinicom, and acquire client medical records as needed. Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission. Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission. Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Benefits: Pay: $21-$24/hr Health Insurance Dental insurance 401k Life insurance Paid time off Vision insurance Schedule: Job Type: Full-time, Non-Exempt Weekly Hours: 40 8-hour shift, 8AM-5PM negotiable Work setting: In-Person Campbell, CA Can you describe your previous experience in Customer Service or related fields? Describe a time where you were able to de-escalate an emotionally charged or high conflict interaction with a customer/client and/or coworker? Can you give an example of a time when you had to resolve a difficult problem related to your job in customer service, and what steps did you take to reach a resolution? What strategies do you use to engage and build professional and personable relationships with others? How do you maintain your enthusiasm and energy in the face of challenges that arise with others, within or outside of the workplace?

Benefits: Dental insurance Health insurance Paid time off Vision insurance The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment. Key Responsibilities Admissions & Enrollment Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process Schedule and conduct school tours, highlighting programs, curriculum, and unique value propositions Maintain accurate records of prospective families and enrollment status Assist families with enrollment paperwork, waitlists, and tuition information Follow up consistently with prospective families to convert leads into enrollments Sales & Revenue Growth Actively promote school programs and services to meet or exceed enrollment goals Utilize consultative sales techniques to identify family needs and recommend appropriate programs Track leads, tour conversions, and enrollment metrics Participate in enrollment forecasting and capacity planning Marketing & Community Outreach Support marketing initiatives to increase brand awareness and lead generation Represent the school at community events, open houses, and outreach activities Build and maintain relationships with local businesses, realtors, and community partners Assist with social media, events, and promotional campaigns as needed Customer Service & Family Experience Deliver exceptional customer service to prospective and current families Address questions, concerns, and objections professionally and promptly Foster strong relationships with families to support retention and referrals Collaborate with leadership and staff to ensure a seamless onboarding experience Administrative & Team Support Maintain CRM systems, inquiry logs, and enrollment reports Collaborate with directors, teachers, and corporate partners Ensure compliance with school policies, procedures, and licensing requirements Qualifications Associate or Bachelor's degree required 2+ years of experience in admissions, sales, marketing, and customer service Strong interpersonal, communication, and presentation skills Goal-oriented with a proven ability to meet or exceed sales targets Proficiency in CRM systems, Microsoft Office, and/or enrollment software Ability to multitask, prioritize, and work in a fast-paced environment Skills Experience in early childhood education, private school admissions, or related fields Knowledge of lead management, marketing funnels, and sales follow-up strategies Event planning and community outreach experience On-site school setting with frequent interaction with families Some evening or weekend events may be required Compensation: $27.00 - $34.00 per hour