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Service coordinator jobs in San Rafael, CA

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  • Service Coordinator RN

    University Health 4.6company rating

    Service coordinator job in Pleasanton, CA

    /RESPONSIBIILITIES The Service Coordinator - Registered Nurse provides STAR Kids Members with initial and ongoing assistance by identifying, selecting, obtaining, coordinating, and using Covered Services and other supports to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The SC-RN provides a holistic evaluation of the Member's individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Responsible for the coordination of STAR Kids members' covered and non-covered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management or managed care experience. Working knowledge of ICD10, CPT4 coding, InterQual/M&R criteria, Texas Department of Insurance HMO standards, LTSS, and NCQA standards is preferred. Supervisory experience is preferred. LICENSURE RN must possess current licensure with the Texas State Board of Nurse Examiners. Current certification from an appropriate professional agency, such as the Case Management Society, is preferred.
    $44k-55k yearly est. 5d ago
  • Aftercare Coordinator (TBI)

    Insight Global

    Service coordinator job in Oakland, CA

    Required Qualifications: Experience in pediatric settings, trauma or TBI care, psychosocial support, or behavioral health Ability to support families emotionally and coordinate multidisciplinary care Strong organizational skills with comfort in project management and program development Clear communicator who can educate families, staff, and external partners Flexible team player willing to support events and improvement initiatives Preferred Qualifications: Licensed clinician such as LCSW, LMFT, RN, PA, or NP The Aftercare Coordinator serves as a dedicated Patient Navigator, leading the implementation of a hub-and-spoke model to support children and families following traumatic brain injury (TBI). This role bridges the gap between inpatient care and long-term recovery, guiding patients through post-acute services including neuro-recovery clinics, school reintegration, and community-based resources. As a central point of contact, the Aftercare Coordinator ensures continuity of care and empowers families with education, advocacy, and resource navigation. The position also co-leads the hospital's Trauma Survivorship Program, with a specialized focus on TBI. Key Responsibilities: Patient Navigation & Family Support: Serve as the primary liaison for families throughout the TBI recovery process. Provide emotional support, education, and resource navigation tailored to individual patient needs. Facilitate care transitions between inpatient, outpatient, and community-based services. Support school reintegration and long-term adaptation to daily life post-TBI. Program Development & Coordination: Design and implement program components in collaboration with trauma leadership. Develop and maintain collaborative partnerships. Coordinate multidisciplinary team efforts to ensure integrated care pathways. Contribute to trauma program strategy with a focus on survivorship and recovery outcomes. Project Management & Administrative Support Develop and manage project plans, charters, budgets, and status reports. Track deliverables, risks, resource needs, and interdependencies across workstreams. Prepare presentation materials, facilitate meetings, and document outcomes. Maintain confidentiality and integrity in all aspects of project documentation. Education & Training Assist in creating educational curricula for staff and families. Deliver trainings to internal stakeholders and external partners. Act as a content expert in TBI recovery and survivorship navigation. Quality Improvement & Community Engagement Participate in trauma-focused process improvement initiatives. Support evening and weekend community events as needed. Lead or contribute to data collection and outcome reporting activities. Additional Requirements Flexible schedule availability (occasional evenings/weekends). Active participation in trauma program evaluation and reporting. Other duties as assigned to support trauma program excellence. Compensation: $30-$33/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $30-33 hourly 3d ago
  • Program Services Coordinator

    Alameda County (Ca 4.8company rating

    Service coordinator job in Oakland, CA

    Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE POSITION Under general direction, Program Services Coordinators coordinate the services available for specific target groups in Alameda County with particular reference to social services, health services, probation, research and development services, and services dealing with information and referral, transportation and escort. Incumbents serve as liaisons between county and community organizations, provide advice and assistance to strengthen existing agencies, locate gaps in services, develop plans for the provision of needed services, and evaluate initial requests for funding from public and private providers of services to target groups. Please CLICK HERE for the full job description. THE VACANCIES This general recruitment will establish a general eligible list which will be used to fill general vacant positions throughout Alameda County. The same eligible list will also be used for selective certification purposes to fill vacant, specialty designated, positions in this class. The current vacant positions are located in the Health Care Services Agency, Probation Department, and Social Services Agency, however the eligible list resulting from this recruitment may be used to fill future vacancies in other county departments/agencies. Applicants who only meet the general minimum qualifications will not be impacted by the additional experience/licensure required for the designated positions. Some of the current vacant positions have specialty designation criteria which must be met, in addition to the minimum qualifications below. To qualify for appointment into a designated position, candidates eligible for referral must also possess experience/licensure as defined by the specialty designation criteria. The specific specialty designations, and qualifying criteria are detailed below, and in the supplemental questionnaire. IDEAL CANDIDATE In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes: Exceptional communication skills, both written and oral, with the ability to communicate effectively with diverse audiences and in a variety of contexts; A demonstrated commitment to community engagement and community-building utilizing inclusive outreach and engagement practices; Sensitivity to the interests of a wide range of stakeholder groups, strategic partners, elected officials, and administrative colleagues; Experience working with, or in, a public or governmental organization serving large, complex urban environments; Ability to design, implement and manage multiple or ongoing programs/projects; Strong community ties, capable of identifying opportunities and taking action to build strategic work relationships between own area of focus and with other areas, teams, departments, units or organizations to achieve business goals; Ability to seek or collect and synthesize information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal or judgment; Drive and focus; setting high goals for personal and group accomplishment, monitoring progress toward goals and tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement; Ability to identify and understand how internal and external issues impact the community and work of the organization; Ability to obtain information and identify key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values; Experienced, strong collaborator and consensus builder; Ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or backgrounds, making the most effective use of capabilities, insights and ideas of all individuals; and A set of values characterized by humility, innovation, compassion, collaboration, service excellence and responsive leadership. MINIMUM QUALIFICATIONS Experience: The equivalent of six years of experience in a human services field, including one year of experience performing duties involving community liaison or outreach functions or multi-program coordination function. (A bachelor's degree in sociology or a closely related field may be substituted for the equivalent of four years of the required general experience. A master's degree in Social Welfare or a closely related field may be substituted for an additional year of experience). NOTE: Experience working with specific target groups may be required in the announcement of an examination. License: Possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Community-based organizations including public and private community resources. • The local business community. • Federal and state legislation and regulations affecting the elderly, perinatal care, the handicapped, refugees, non-English speaking people, or other target groups. • Methods of strengthening existing viable services. • Information and referral systems. • Needs of specific target groups. Ability to: • Monitor and evaluate community-based programs providing services to the public. • Develop and use needs assessments. • Establish measurable objectives for community programs. • Promote cooperative joint efforts among divergent groups. • Work effectively with others and dealing tactfully with sensitive problems involving divergent viewpoints. • Develop comprehensive reports and presenting them clearly to the public and others. • Keep informed of community activities and problems involving the target groups. • Enlist the aid and cooperation of various public and private agencies and groups. • Communicate effectively in oral and written form. • Analyze problems and situations to develop an appropriate course of action. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, ****************** RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing 5:00 PM, Wednesday, January 7, 2026 Review of Minimum Qualifications: By January 19, 2026 Review of Supplemental Questionnaire for Best Qualified: Week of February 2, 2026 Virtual Oral Examination: Week of February 23, 2026 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: ****************** BENEFITS The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change. Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at ****************** You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda ************** | ******************* ***************** DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.
    $41k-52k yearly est. Easy Apply 17d ago
  • Housing Coordinator

    Brilliant Corners 3.6company rating

    Service coordinator job in San Francisco, CA

    Job Description Salary: $26.44 hourly, non-exempt Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary With guidance from the Program Supervisor, Housing Coordinators will provide move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. Housing Coordinators will work directly with tenants and case managers to ensure that tenants successfully retain their housing over time to permanently end the cycle of homelessness. The Housing Coordinator ensures tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. This work includes collaborating with property providers and case managers to mitigate conflict, prevent eviction and address housing related issues. This role involves working closely with individuals who have a history of trauma, providing them with support, guidance, and resources to aid in their healing journey. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for our clients. Position Summary With guidance from the Program Supervisor, Housing Coordinators will provide move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. Housing Coordinators will work directly with tenants and case managers to ensure that tenants successfully retain their housing over time to permanently end the cycle of homelessness. The Housing Coordinator ensures tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. This work includes collaborating with property providers and case managers to mitigate conflict, prevent eviction and address housing related issues. This role involves working closely with individuals who have a history of trauma, providing them with support, guidance, and resources to aid in their healing journey. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for our clients. Position Responsibilities Coordinate client move-ins into scattered-site, supportive housing units. Collaborate with Intensive Case Management Services providers, and property providers to quickly lease-up units and promote housing stability. Work with the Housing Acquisition Specialist team to assist with housing placements and assignments. Assist with maintaining client application reviews and trackers. Ensure tenant well-being and unit habitability through a regular schedule of home visits. Respond to housing and tenant-related emergencies during normal business hours. Become familiar with basic housing laws and processes in the San Francisco Bay Area. Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participant through the process to obtaining the request. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of tenants, staff, and organizational information at all times and exercise appropriate boundaries with tenants. Routinely make home visits and phone calls to program participants. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by Program Supervisor and Program Manager Requirements Professional Experience Experience with homeless, developmentally-disabled, and/or other marginalized populations a plus Case Management experience is a plus Knowledge of different housing models, particularly rapid rehousing, a plus Knowledge, Skills, and Abilities Bilingual abilities a plus Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel and make multiple visits in the field within the Bay Area by public transportation, BC provided transportation, or personal transportation. Transportation costs/mileage directly associated with job duties are paid/reimbursed by BC. Basic knowledge of computers, email systems, and MS Word required; PowerPoint a plus Flexibility required regarding scheduling and prioritizing of tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Ability to navigate complex challenges between multiple parties under critical timelines Core Competencies · Approachability: Builds trusting relationships by being accessible, understanding, and responsive to others needs to improve services · Conflict Management: Addresses conflicts by understanding needs, employing empathetic listening, identifying underlying issues and facilitating equitable solutions that respect all parties · Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking Organizational Values · Humanity: Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience. · Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection. · Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Travel Requirements This position requires frequent visits to properties, attendance at on-site partner meetings, community meetings, funding workshops, training, and other events, primarily in the San Francisco Bay Area. Candidates must have the ability to travel to these locations, whether by public transportation or other means. Opportunities to attend events outside the San Francisco Bay Area, such as Brilliant Corners' sponsored events throughout California or nationally, may also arise. While a valid driver's license is not required for this role, the ability to travel reliably is essential. Certificates, Licenses, and Registrations If driving a personal or company vehicle, a valid, clean California driver's license and personal auto insurance are required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement. Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $26.44 hourly. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records Disclaimer: Brilliant Corners does not accept unsolicited assistance from search firms/employment agencies / third-party recruiters for any of its employment opportunities. Please, no phone calls or emails to any employee of Brilliant Corners about this opening. All resumes submitted by search firms/employment agencies / third-party recruiters to any employee at Brilliant Corners via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Brilliant Corners; no fee will be paid in the event a candidate is hired by Brilliant Corners as a result of the unsolicited referral or through other means. Benefits Health Care Plan (Medical, Dental, & Vision) Retirement Plan (With 5% Match) Life Insurance (Basic, Voluntary and AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development Wellness Resources Hybrid Work
    $24-29.1 hourly 13d ago
  • Health Nutrition Coordinator

    Mexican American Opportunity Foundation 3.8company rating

    Service coordinator job in Richmond, CA

    Title: Health Nutrition Coordinator Department: MAOF Head Start/Early Head Start (Contra Costa County) Salary: $75,000.00 - $77,924.00 annually Status: Full Time, Exempt Under general supervision, plans, coordinates and oversees the implementation of the health services of the MAOF Early Head Start Program. The Health Coordinator is responsible for developing memoranda of understanding with community organization that provides health, nutrition, oral health services to families and children participating in the Early Head Start Program. GENERAL RESPONSIBILITIES AND SPECIFIC DUTIES Responsible for updating and/or developing service area plans, policies procedures, forms, monitoring tools and reports, in collaboration with the Early Head Start Management team, parent, health services advisory committee for the health, nutrition, and oral health using program data and the results from the community needs assessment. Ensures services are delivered with strict adherence to the organization's health, nutrition, and program policies, and procedures. Works as part of the integrated management team. Responsible for ensuring coordination and delivery of quality, comprehensive services in accordance with the agency's established timelines and in compliance with the Head Start Program Performance Standards Implements Level 2 and 3 of the ongoing monitoring policies and procedures for nutrition, oral health, and health. This includes and is not limited to oversight and monitoring to ensure child's health screening, follow up on any child needs identified, including health needs are met in a timely manner. Ensures the prompt identification, assessment and development of individual health plans that respond to the children's diagnosed or suspected health and nutritional needs. Produces reports regarding health services, oral health and nutrition services. Conducts data analysis and submits recommendations to improve the quality and consistency of innovative practices to the EHS CCP Program Manager. As assigned, will participate in the development and negotiation of interagency agreements and contracts with local providers Plans pre-service, in-service trainings, workshops, and education sessions for staff, family child care providers and parents on health and nutrition. Coordinates participation in community outreach and community events related to health and nutrition. Attends the child study teams and multi-disciplinary teams. Works with the program coordinators, teachers and Family Child Care Providers to develop effective, individualized child care plans, interventions and follow-up where/as needed. Responsible for identifying and recruiting community professionals that will form the Head Services Advisory Committee (HSAC). Plans effective agendas and sharing of knowledge and resources for the HSAC meetings in coordination with the Education/Mental Health/Disabilities Coordinator, the ERSEA/PFCE Coordinator and the EHS CCP Program Manager. Monitors the work and provides guidance to the Licensed Vocational Nurse to ensure all children have access to medical and dental homes, are on the schedule of well-child care as outlined on the State's EPSDT guidelines and are up to date on all required immunizations. Trains to, and monitors for implementation of the agency's selected parenting curriculum. Plans and coordinate Health and safety inspections to ensure adherence to the agency's policies and procedures related to health services such as medication, first aid, child accidents, toileting, tooth brushing and universal precautions. Ensures staff and family child care providers adhere to the agency's confidentiality polices and procedures SUPERVISION Establishes formal and effective lines of communication between all Family Services, Home Visitors and Health staff with Family Child Care Providers and other program staff in order to facilitate coordination and efficient flow of communication and the effective delivery of high-quality services to children and families. Interviews and recommends hiring of licensed vocational nurse in accordance with MAOF's hiring policies and procedures. Oversees compliance with the contract deliverables for the contracted Registered Nurse and Registered Dietician, who provide and/or support Health and nutrition services. KNOWLEDGE AND SKILLS REQUIRED Bachelor of Science degree in public health, child health, maternal health, Health Science, Social Work, or related field. A licensed Vocational Nurse with experience in Head Start is acceptable. Three years of experience in the Health Field or Coordinator in Head Start. English/Spanish speaking preferred. HEALTH REQUIREMENTS Must meet State health requirements including obtaining a physical examination at the time of employment; and give proof of T.B. clearance prior to employment (dated within six months before employment) and renew this every 4 year. SPECIAL REQUIREMENTS Must be willing to complete background checks including a criminal, FBI, DOJ, National Sex Offender Registry and CACI checks Must have the use of an automobile and must possess a valid California driver's license and adequate automobile insurance coverage or have available private transportation. Physical Requirements: While performing duties of this position, the employee is frequently required to sit, stand and walk; to use both hands to handle or feel objects and supplies and materials necessary to fulfill the demands of the job. To talk or hear when working with peers, teachers, parents, children, internal departments and/or members of the community on the telephone or in person. Frequently required to reach with hands and arms when accessing reference materials. Frequently required lift and/or move up to 40 pounds. Specific vision abilities required by the job includes close vision and distance vision. While performing the duties of this position, the employee works in a normal office environment where the noise level is usually moderate. The employee is required to drive to fulfill the duties of this position. To carry out this job, an individual must be able to perform all essential duties satisfactorily. Work Environment: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines MAOF Sponsored Benefits: At MAOF, we are committed to supporting the overall well-being of our employees. We are proud to offer a comprehensive package of benefits and perks for full-time employees, with select benefits also available to part-time employees. Personal Time Off (PTO) - (Vacation/personal days or sick time). Paid Sick Time - 48 hours. Paid Holidays per Calendar Year - 12 paid holidays. Bereavement Leave - 5 paid days. Jury Duty - 5 paid days. Medical, dental, and vision insurance Paid 100% by MAOF. 403(b) Retirement Plan - 5% employer match - 100% vested. Basic Life and Accidental Insurance. Pet Insurance. Supplemental life insurance. Professional development opportunities. Employee Assistance (EAP) - For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc. Supplemental Cancer, Disability, and Accident plans. Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days). Discounts for AT&T wireless, movie tickets, amusement parks, and much more. Public Service Loan Forgiveness. Credit Union Membership
    $75k-77.9k yearly 60d+ ago
  • BSAFE Family Case Coordinator

    Booker T Washington Community Service Center 3.5company rating

    Service coordinator job in San Francisco, CA

    BSAFE Family Case Coordinator FLSA: Exempt, Full Time Salary Range: $75k to $80k annually with full benefits Schedule: 40 hours/week, Monday - Friday, some nights and weekends Location: 100% In-Person, on-site in San Francisco, CA Start Date: January 15, 2026 Mission: Booker T. Washington Community Service Center (BTWCSC) is one of the Bay Areas oldest Black-led and serving nonprofit organizations with a century of service to San Francisco. A beacon of Black joy and self-determination, we have nurtured over five generations of Black San Franciscans. We stand embedded as an anchor institution, fostering intergenerational bonds and working in solidarity with allied communities to reform and reimagine a more inclusive San Francisco. We prioritize serving the Black community and welcome all from cultures and ages 0-99 who walk through our door. We are one of the few urban spaces where anyone in the community can access comprehensive services, from a hot meal to childcare to academic support to senior services. Summary: The BTWCSC (Black Safety Access Freedom and Equity) BSAFE Program purpose is to improve the holistic health and wellbeing of Black households by increasing access to health and social services, supporting spiritual and cultural activities that promote community building, strengthening social networks of support, and providing opportunities for healing as well as creating opportunities for early identification and interventions for families struggling to overcome trauma, depression, addiction, housing instability and other mental health problems. The (BSAFE) Family Case Coordinator will be under the direct supervision of the BSAFE Program Manager. The Family Case Coordinator provides comprehensive intensive Case management for children, adolescents, and families with young children to improve their quality of life and maintain the highest possible ability to thrive in community. This role assists families in defining their short- and long-term goals and needs, exploring service options, providing wraparound and emergency assistance, and linking clients with the appropriate services and resources to promote their holistic wellbeing and stabilization. Responsibilities include but are not limited to intensive Case management, data entry, home and site visits, Case coordination, service linkages and approvals, and assistance with bill payments, housing navigation, and advocacy. Essential Duties: Responsible for initiating and managing consistent client caseload. Establish and maintain warm authentic and professional rapport with clients. Assists families in accessing community resources and networks of support, through various types of service connection such as basic/comprehensive information and referrals, family advocacy, and case management services. Provide holistic and comprehensive Case management services to all clients, including intake, assessment, benefit assessment, goal setting, long-term Case plan development, weekly Case plan development, progress monitoring, individual money management, tenant education, advocacy, and/or referrals. Schedule and conduct in-person client intakes/assessments, ensuring confidentiality, compliance, and accurate and secure data collection. Collaborate with respective clients to craft tailored service management plans with a strengths-based approach that centers the self-determination, choice, and long-term stabilization of the client; work with clients to establish wellness goals and the specific actions to achieve them. Work with fellow case coordinators and staff to coordinate and secure client access to community resources, and wraparound and/or emergency support. Examples of supports and resources include, but are not limited to: locating and securing housing, food, clothing, school programs, vocational opportunities, social benefit programs, medical and wellness services, educational opportunities, relevant mental health services, and treatment programs. Work with BSAFE Associate Director (LCSW), and Program Manager to perform service linkages, and/or referrals to appropriate resources and services from vetted organizations and agencies. Coordinate and monitor service management plans, including client follow-up, Case plan progress, timeline, outcome evaluation, and exit survey. Accurately document all client encounters and contacts made with and on behalf of respective clients in alignment with standard operational procedure. Organize and maintain comprehensive client files, which may include documents held for safekeeping on behalf of the client. Identify and provide emergency crisis services as necessary, making immediate assessments and responding accordingly with crisis intervention methods and techniques; coordinates other services as appropriate. Document and maintain applicable statistics regarding programs and client services. Meet with clients weekly or bi-weekly for up to 12 months. For the first six months of a clients participation in the program, at least 80% of follow-up meetings should be held in person rather than over the phone. Input accurate and complete data for all client contacts into the agency database(s). Participate in biweekly and/or monthly Case coordination meetings with staff, practitioners and providers to ensure a collaborative and seamless delivery of services. Support program outreach and engagement efforts and other critical program operations. Performs other job-related duties as assigned. Qualifications and Skills Required: College Bachelors Degree OR High School Degree with at least 3 years of experience directly related to the duties and responsibilities specified At least 3 years of demonstrated experience in Case coordination and/or case management, serving underserved communities or color and providing emergency time-sensitive support services. Lived experience with Black/African-American communities, communities of color, and/or navigating housing insecurity and/or the justice system preferred. Ability to communicate effectively and professionally with staff, clients, volunteers, community stakeholders, funders and government agencies. Demonstrated professionalism, socioemotional tact and integrity. Ability to plan, be flexible, work with a team, and develop and create on-site activities and services. Demonstrated commitment to accountability, measuring outcomes, and a results-oriented culture. Strong written and verbal communication and interpersonal skills. Ability to handle and prioritize multiple tasks while maintaining attention to Ability to work with diversity and challenge, possessing sound judgement and a positive attitude. Google Suite, MS Excel and software proficiency required Certification, Licensure, Training: Applicants must complete all requirements below: Current CA Drivers License, current auto insurance, and a clean driving record. Current CPR & First Aid Certificate (every two years after that) Current Immunizations (TB) (every two years after that) Clearance Child Mandated Reporting Professional Expectations: In addition to responsibilities, candidates will exhibit and represent behaviors consistent with the expectations within the BTWCSC competency guidelines listed below: Ability to maintain discretion and confidentiality and handle sensitive information. Demonstrates a desire to serve others and fulfill community needs for vulnerable populations Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Makes sound judgments and transfers learning from one situation to another. Exercise mature judgment and good decision-making. Embraces new approaches and discovers ideas to create a better member experience. Strives to meet or exceed goals and deliver a high-value experience for members. Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Does not indulge in illicit drugs or alcoholic beverages before or during work hours. Physical Requirements: Must be able to move 35 pounds safely. Must be able to remain in a stationary position during shift. Physical requirements are also typical of those needed in an office environment. Schedule: Monday - Friday, 9:00 am to 6:00 pm, occasional nights and weekends. (Additional hours may be required for program activities include but are not limited to, BTWCSC staff events, evening and late-night duty, and staff meetings; a calendar will be provided.) Benefits and Compensation: BTWCSC offers a competitive compensation package with paid time off and holidays, generous health and retirement benefits, and a salary commensurate with experience. This position is full time and exempt with an annual salary range of $75k to $80k plus a full benefits package, including: 100% employer covered excellent health, dental, and vision benefits Paid time off, including 15 days paid vacation, plus holidays and Center breaks/closures Workers compensation; Employee assistance program; Monthly wellness benefit after 90 days; Access to daily chef cooked meals and snacks; Commuter benefits; Life and disability insurance 401(k) with employer contribution Professional development opportunities, including conferences, seminars, webinars, and trainings BTWCSC is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. To Apply: People of color and candidates with lived experience are strongly encouraged to apply. Please submit the following: Cover letter detailing your fit and qualifications for the position Copy of certifications Resume or CV Minimum of 2-3 references including at least one recent supervisors Application submission screening will be completed on a rolling basis
    $75k-80k yearly 7d ago
  • Outreach Coordinator, Upward Bound Lake County (Student Services Professional III), Fixed Term

    California State University System 4.2company rating

    Service coordinator job in Sonoma, CA

    Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Monday, December 1st. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under general direction of the Director, Upward Bound Lake and Mendocino County Programs (Director), the Outreach Coordinator, Upward Bound Lake County performs a wide variety of complex professional student services work by providing comprehensive academic advising and outreach to students and coordinating program activities for the Upward Bound (UB) Lake County program. The incumbent is responsible for case management and assisting in the coordination of outreach services (e.g., student recruitment, college placement, school outreach) for program participants to support the educational experience of the students/participants, as well as perform other activities related to student success and academic advising. This position requires significant collaboration with school counselors, administrators, teachers, parents, and university staff to meet program objectives and ensure compliance with TRIO, SSU, CSU, and U.S. Department of Education regulations. Duties will take place primarily on-site at Lake County target high schools, including, but not limited to, Kelseyville High School, Middletown High School, and Upper Lake High School. Key Qualifications This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of work experience. Two years' experience with TRIO, academic support, or similar programs, including two years' experience working with low-income, first-generation minority or disadvantaged students required. Additional education beyond Bachelor's Degree and/or certifications and training in areas appropriate to the position and demonstrated success in overcoming obstacles similar to that of the target population preferred. Bilingual English/Spanish proficiency highly preferred. Intermediate proficiency with computers and Microsoft Office (Word and Excel) required. Knowledge of Google Suite, Student Access, and PeopleSoft preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month. This is a full time, fixed-term, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year and a Personal Holiday that may be taken any time during the year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer (comprehensive benefits summary PDF). Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 12 2025 Pacific Standard Time Applications close:
    $5.5k monthly Easy Apply 43d ago
  • Community Management Coordinator

    Kinder's 4.1company rating

    Service coordinator job in Walnut Creek, CA

    BUILT ON FLAVOR. FUELED BY PEOPLE. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it. With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable. As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives. Position Overview: We're looking for a Community Manager who loves connecting with people and knows how to build genuine relationships. In this role, you'll help foster and facilitate community engagement across Kinder's social platforms-delivering thoughtful customer care, managing end-to-end product seeding efforts, capturing valuable insights through social listening, and supporting the consistent execution of content posting across channels. If you're someone who thrives in conversation, keeps things organized, and enjoys making people feel seen and appreciated, we'd love to have you on the team. Key Responsibilities: Community Care & Engagement Manage daily (7 days a week) community interactions across all social platforms-reposting UGC, replying to comments, and answering DMs. Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach. Monitor community sentiment and flag recurring feedback or product concerns to relevant teams. Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder's brand. While not required, a love for cooking is a plus-it helps in connecting with and understanding our food-loving community. Manage Product Seeding Program Project manage gifting campaigns from start to finish, ensuring timely execution. Research and recommend influencers for gifting opportunities. Maintain and routinely update the influencer and shipping databases. Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives. Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time. Assist in compiling results and insights to evaluate campaign performance and identify future opportunities. Social Listening & Insights Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities. Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth. Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding. Content Posting & Calendar Management Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more. Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness. Qualifications: Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest). Exceptional written and verbal communication skills with a customer-first mindset. Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail. Analytical thinker with the ability to interpret data and inform decisions. Adaptable, proactive, and energized by fast-paced, collaborative work. Team-oriented with a passion for people and relationship-building-both internally and externally. Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions. Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most. We are committed to delivering top-tier care through consistent, daily responsiveness. Things About the Way We Work: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embrace ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things and we are willing to work hard to achieve them. Location & Travel: The position will be based out of our 70,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them. Pay Transparency The expected starting salary range for this role is $100,000- $105,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs. SEASONED FOR SUCCESS: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them. BENEFITS THAT BRING MORE TO THE TABLE: We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process. OUR RECIPE FOR BALANCE: We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments. WHERE EVERY INGREDIENT MATTERS: Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************
    $100k-105k yearly Auto-Apply 26d ago
  • Family Care Coordinator

    Ronald McDonald House Charities Bay Area 4.0company rating

    Service coordinator job in Palo Alto, CA

    Job DescriptionSalary: $23-26 RMHC Bay Area seeks a compassionate and skilled professional for the role of Bilingual Spanish-Speaking Family Care Coordinator. This position demands a genuine social work heart, requiring deepcultural humility,empathy, and the ability to buildtrusting relationshipswith diverse families facing medical crises. Acting as the first point of contact after a housing request is made, the Coordinator will connect with families by phone, usingactive listeningandtrauma-informed supportto understand their needs. This involves shifting the conversation from "how can I help you?" to "what are you struggling with today?" to identify and address underlying challenges. By applying this social work lens, the Coordinator creates a compassionate and responsive first contact, laying the foundation for a supportive stay. Reporting to the Family Care Manager, the Coordinator is a key team member in delivering personalized service, ensuring accurate information gathering, and supporting the entire accommodations process. This role is central to upholding RMHC Bay Area's commitment to equitable, culturally humble, and empathetic care. DUTIES AND RESPONSIBILITIES Family Care & Accommodations Serve as the initial contact for families, conducting intake calls to confirm needs, collect accurate information, and begin building a supportive relationship. Support the accommodations process including check-ins, waitlist management, room changes, and exceptions. Ensure all check-in materials and access cards are prepared and information is communicated to the team. Uphold family data integrity in all systems. Coordinate with housekeeping and facilities for smooth room turnovers. Assist with weekly room inspections and monthly freezer clean-outs. Support the bereavement process as directed. Provide front desk coverage as needed. Billing & Administration Inform insurance and lodging support to families; assist families in collecting pre-lodging authorization from providers when available. Collect California Children's Services (CCS), insurance, or third-party payor information from guest families. Process and submit billing to CCS, insurance, or third-party payors accurately and in a timely manner. Work closely with the Finance department to audit guest family billing. EXPERIENCE & EDUCATION 2-3 years of relevant professional experience in working with people from diverse cultural and socioeconomic backgrounds, families in crisis, a semi-medical environment, and an understanding of the non-profit community OR Bachelor's degree in social work, psychology, social justice, human services, health science, or a related field (Preferred). KNOWLEDGE, SKILLS & ABILITIES Required:Fluency in Spanish and English, with the ability to translate grammatically and culturally appropriate information. Demonstrated ability to maintain healthy boundaries while building authentic, trusting relationships with guest families, staff, volunteers, and hospital partners. Professional competency in active listening, de-escalation, and providing trauma-informed support. Ability to work through a social work lens, demonstrating empathy, cultural humility, and emotional intelligence in every interaction. Strong problem-solving skills and the ability to handle difficult situations with confidence and compassion. Highly customer-service oriented with enthusiasm for supporting families in crisis. Ability to independently plan, organize, and prioritize work while managing multiple projects and deadlines. Strong attention to detail and commitment to confidentiality. SCHEDULE Schedule is Tuesday - Saturday, or Sunday - Thursday, 10 a.m. - 7 p.m.; some weekend and holiday work is required.
    $23-26 hourly 6d ago
  • Senior Admissions Representative(Sales)

    Unitek College 4.3company rating

    Service coordinator job in Fremont, CA

    As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range: 60k - 75k Depending on Experience within For-Profit Admissions Qualifications Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Demonstrated ability to fulfill Company Key Behaviors Excellent presentation skills Bachelor's degree or equivalent experience required Knowledge of Microsoft Office Suite: Word, Excel, Outlook Ability to work assigned/flexible hours necessary to complete the job on a weekly basis Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $86k-111k yearly est. 60d+ ago
  • In-house Organ Recovery Coordinator (Critical Care RNs Desired!)

    Dci Donor Services 3.6company rating

    Service coordinator job in Santa Rosa, CA

    Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Inhouse Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. This position will be the onsite Organ Recovery Coordinator at Santa Rosa Memorial Hospital to facilitate all aspects of making organ donation happen. SUMMARY FUNCTION: The In-house Organ Recovery Coordinator is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. The In-house Organ Recovery Coordinator works with potential donor families, hospital personnel and transplant hospitals to facilitate efficient recovery of organs and tissues for transplantation. Extensive on-call services and flexibility are required. Significant daily presence in assigned hospital is required. This position collaborates with the medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation. This position assists with public education and outreach projects. If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you! COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Performs daily responsibilities to meet the needs of potential donors, donors, donor families, potential donor families, hospital personnel, physicians, and the OPO. Provides rapid on-site response to referrals. Primary responsibilities will occur in the assigned facility where employed. Increased donor activity, staffing shortages, etc. will require assuming responsibilities outside the primary area. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation. Participates in decision-making programs and committees in the hospital that have an influence on organ donation, promoting donation and seeking opportunities for further collaboration. Facilitates the donation process. Maintains high visibility by conducting rounds to all critical care units with medical teams and functioning as the designated resource within the hospital for all issues related to organ donation. Provides donor and referral follow-up to appropriate hospital staff one-on-one or by post-recovery conferences. In partnership with the In-House Donation Specialist (when applicable), develops, provides and evaluates in-house training and in-service educational programs on all aspects of the donation process for hospital staff. Also, collects and reports donation outcome data to various levels of clinical and administrative hospital staff. Documents hospital activities, updates hospital plans, goals, and critical issues in a timely manner on a regular basis. Performs other duties as assigned. PHYSICAL TRAITS: Talks and listens to donor families, hospital personnel, and physicians. Visually assesses donors. Reads charts and documents information. Walks, stands, and sits. Lifts and carries containers up to 70 lbs. Drives to and from donor hospitals. Must be able to stand for more than eight hours a day. Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities. Must have a valid driver's license and ready access to reliable transportation. QUALIFICATIONS: Education Required: RN/PA or related health care degree or licensure. Or OPO experience commensurate with job requirements. Experience: Minimum one to two years experience as a Donation Coordinator or Organ Recovery Coordinator. Licenses/Certifications: Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business. Computer Skills: Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $41k-60k yearly est. Auto-Apply 60d+ ago
  • Admissions Representative

    Milan Institute 3.4company rating

    Service coordinator job in Vacaville, CA

    Full-time Description As an Admissions Representative, you will play a vital role in attracting and enrolling talented individuals who are seeking a transformative educational experience. Join our dynamic team and help shape the future of education. Position Overview: We seek a motivated and results-oriented Admissions Representative to join our admissions department. In this role, you will guide prospective students through the admissions process, provide information about our college programs, and assist them in making informed decisions about their educational journey. Responsibilities: Serve as the primary point of contact for prospective students and their families, providing exceptional customer service throughout the admissions process. Conduct telephone and MS Teams interviews to assess prospective students' eligibility and compatibility with our programs. Conduct informative and engaging in-person campus tours, highlighting the college's facilities, resources, and unique selling points. Evaluate and review student applications, transcripts, and other required documents to determine eligibility for admission. Provide accurate information about program requirements, curriculum, tuition, financial aid options, and scholarship opportunities. Collaborate with other college departments, such as financial aid and academic advising, to ensure a seamless admissions process for students. Follow up with prospective students to address questions, provide additional information, and encourage enrollment. Represent the college at college fairs, community events, and high school visits to promote our programs and recruit prospective students. Maintain up-to-date knowledge of industry trends, competitor offerings, and changes in educational policies to address student inquiries and concerns effectively. Requirements Qualifications: High school diploma or equivalent required. 2-3 years' successful sales experience is highly desirable. Excellent interpersonal and communication skills, with the ability to effectively engage and build rapport with diverse individuals. Strong organizational and time management abilities, with keen attention to detail. Ability to work independently and as part of a team while achieving individual and team goals. Familiarity with student recruitment strategies, enrollment management systems, and CRM software is a plus. Passion for education and the ability to articulate the value of our college's programs to prospective students. This is an exciting opportunity for the right candidate as we offer a competitive salary/benefits package. Company Benefits include group health insurance, a 401(k) retirement plan, Employee Stock Ownership Plan, PTO, and holiday pay. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics. Salary Description $19.00 to $21.50 per hour
    $19-21.5 hourly 60d+ ago
  • Denials and Appeals Coordinator - Case Management - Per Diem - Days

    Washington County Hospital 4.0company rating

    Service coordinator job in Fremont, CA

    Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
    $60k-86k yearly est. Auto-Apply 58d ago
  • Housing Coordinator

    Brilliant Corners 3.6company rating

    Service coordinator job in San Francisco, CA

    Salary: $26.44 hourly, non-exempt Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary With guidance from the Program Supervisor, Housing Coordinators will provide move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. Housing Coordinators will work directly with tenants and case managers to ensure that tenants successfully retain their housing over time to permanently end the cycle of homelessness. The Housing Coordinator ensures tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. This work includes collaborating with property providers and case managers to mitigate conflict, prevent eviction and address housing related issues. This role involves working closely with individuals who have a history of trauma, providing them with support, guidance, and resources to aid in their healing journey. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for our clients. Position Summary With guidance from the Program Supervisor, Housing Coordinators will provide move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. Housing Coordinators will work directly with tenants and case managers to ensure that tenants successfully retain their housing over time to permanently end the cycle of homelessness. The Housing Coordinator ensures tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. This work includes collaborating with property providers and case managers to mitigate conflict, prevent eviction and address housing related issues. This role involves working closely with individuals who have a history of trauma, providing them with support, guidance, and resources to aid in their healing journey. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for our clients. Position Responsibilities Coordinate client move-ins into scattered-site, supportive housing units. Collaborate with Intensive Case Management Services providers, and property providers to quickly lease-up units and promote housing stability. Work with the Housing Acquisition Specialist team to assist with housing placements and assignments. Assist with maintaining client application reviews and trackers. Ensure tenant well-being and unit habitability through a regular schedule of home visits. Respond to housing and tenant-related emergencies during normal business hours. Become familiar with basic housing laws and processes in the San Francisco Bay Area. Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participant through the process to obtaining the request. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of tenants, staff, and organizational information at all times and exercise appropriate boundaries with tenants. Routinely make home visits and phone calls to program participants. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by Program Supervisor and Program Manager Requirements Professional Experience Experience with homeless, developmentally-disabled, and/or other marginalized populations a plus Case Management experience is a plus Knowledge of different housing models, particularly rapid rehousing, a plus Knowledge, Skills, and Abilities Bilingual abilities a plus Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel and make multiple visits in the field within the Bay Area by public transportation, BC provided transportation, or personal transportation. Transportation costs/mileage directly associated with job duties are paid/reimbursed by BC. Basic knowledge of computers, email systems, and MS Word required; PowerPoint a plus Flexibility required regarding scheduling and prioritizing of tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Ability to navigate complex challenges between multiple parties under critical timelines Core Competencies · Approachability: Builds trusting relationships by being accessible, understanding, and responsive to others needs to improve services · Conflict Management: Addresses conflicts by understanding needs, employing empathetic listening, identifying underlying issues and facilitating equitable solutions that respect all parties · Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking Organizational Values · Humanity: Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience. · Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection. · Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Travel Requirements This position requires frequent visits to properties, attendance at on-site partner meetings, community meetings, funding workshops, training, and other events, primarily in the San Francisco Bay Area. Candidates must have the ability to travel to these locations, whether by public transportation or other means. Opportunities to attend events outside the San Francisco Bay Area, such as Brilliant Corners' sponsored events throughout California or nationally, may also arise. While a valid driver's license is not required for this role, the ability to travel reliably is essential. Certificates, Licenses, and Registrations If driving a personal or company vehicle, a valid, clean California driver's license and personal auto insurance are required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement. Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $26.44 hourly. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records Disclaimer: Brilliant Corners does not accept unsolicited assistance from search firms/employment agencies / third-party recruiters for any of its employment opportunities. Please, no phone calls or emails to any employee of Brilliant Corners about this opening. All resumes submitted by search firms/employment agencies / third-party recruiters to any employee at Brilliant Corners via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Brilliant Corners; no fee will be paid in the event a candidate is hired by Brilliant Corners as a result of the unsolicited referral or through other means. Benefits Health Care Plan (Medical, Dental, & Vision) Retirement Plan (With 5% Match) Life Insurance (Basic, Voluntary and AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development Wellness Resources Hybrid Work
    $24-29.1 hourly Auto-Apply 60d+ ago
  • Community Desk Residential Coordinator (Head Resident II) - Residential Life

    California State University System 4.2company rating

    Service coordinator job in San Francisco, CA

    Responsibilities * Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response * Adjudicate conduct violations specific to community desk operations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. * Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. * Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. * Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience: Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications * Due to the responsibilities and nature of this position our preferred qualifications that will lead to the succeed in this role include: * Master's degree in College Student Personnel, Counseling, Higher Education or related field. * At least one year of experience in working with college-aged students. * At least one year of experience supervising desk operations or customer service initiatives. * Experience with scheduling software and/or payroll software * Demonstrated ability to perform administrative tasks. * Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Required License/Certification Mental Health Certification | Incumbents should be certified or obtain certification within their first year in mental health support and services through: * Mental Health First Aid Organization * Another reputable organization approved by the department California Driver's License | If incumbent is expected and approved to travel for business, a valid California driver's license may be expected to be maintained. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *************. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 19 2025 Pacific Standard Time Applications close:
    $44k-59k yearly est. Easy Apply 60d+ ago
  • Admissions Representative

    Unitek College 4.3company rating

    Service coordinator job in Fremont, CA

    As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description We are looking for an Admissions Representative to join our team. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Qualifications Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Demonstrated ability to fulfill Company Key Behaviors Excellent presentation skills Bachelor's degree or equivalent experience required Knowledge of Microsoft Office Suite: Word, Excel, Outlook Ability to work assigned/flexible hours necessary to complete the job on a weekly basis Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $86k-111k yearly est. 15d ago
  • In-House Family Care Coordinator

    Dci Donor Services 3.6company rating

    Service coordinator job in Santa Rosa, CA

    Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of In-house Family Care Coordinator with previous experience with families, counseling, bereavement and/or crisis intervention. This position will be the onsite In-house Family Care Coordinator at Santa Rosa Memorial Hospital to facilitate all aspects of making organ donation happen. SUMMARY FUNCTION: The In-house Family Care Coordinator is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. Works with donor hospital personnel, physicians, and Organ Recovery Coordinators (ORC's) or Donation Coordinators (DCs) to obtain organ and tissue authorization. Must utilize consistent communication and empathy for both the donor family and potential transplant recipients. Extensive on-call services and call duties are required. May assist with the bereavement program and provide care to both donor and non-donor families as applicable. COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. MAJOR DUTIES AND RESPONSIBILITIES Provides extensive on call services to obtain authorization for organ and tissue donation. On-call responsibilities may be affected by increased donor activity, staffing shortages, etc. Facilitates the authorization process for potential organ and tissue donor families prior to, during and after death declaration. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation. Will visually assess donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. In the event of neurological deterioration and/or cardiac cessation, provides education to the potential donor family to include signs and symptoms of brain death, the process of diagnosing brain death, or cardiac cessation and withdrawal of support. As appropriate, discusses organ Family Care Coordinator and tissue donation opportunities with the potential donor family with the goal being to obtain authorization for donation. In the event the potential donor stabilizes and is no longer considered a potential organ donor, establishes an appropriate support system in collaboration with the health care staff, brings closure to the relationship with the family and returns if needed or requested. Provides appropriate information for the bereavement program to all potential organ and tissue donor families who wish to participate. As appropriate, provides a follow-up letter to donor families. Facilitates donor family and recipient communication in accordance with company policy and procedure. Performs other duties as assigned. PHYSICAL TRAITS: Walks, stands and sits. Must drive to on call assignments. Communicates verbally and in writing with donor families, hospital personnel and physicians. QUALIFICATIONS: Education Required: RN/PA/Paramedic or related health care degree or licensure or BA/BS preferred and equivalent work experience. OPO experience. Experience: Two to four years' Healthcare experience with families, counseling, bereavement and/or crisis intervention preferred. Acute care social worker experience strongly desired. Licenses/ Certifications: Valid driver license with ability to pass MVR underwriting requirements. Computer Skills: Working knowledge of computers and basic data entry skills required.
    $41k-60k yearly est. Auto-Apply 60d+ ago
  • Residential Coordinator for Residential Education (Head Resident II - Non-Exempt) - Residential Life

    California State University System 4.2company rating

    Service coordinator job in San Francisco, CA

    Responsibilities * Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. * Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response. * Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. * Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. * Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. * Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Residential Life Administration * Community Administration * Schedule and establish office hours that support team coaching. * Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. * Maintain appropriate records and administrative files. * Complete appropriate forms and reports as assigned per department, division and campus policies. * As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. * Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. * Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. * Community Development * Consult with Area Coordinators regarding student activities to ensure compliance with University policies and procedures. * Maintain records and reports for all community engagement activities. * Department Administration * Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. * Attend department trainings, team development, evaluation, and professional recruitment activities * Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc. Other Duties as Assigned At All Times * Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) * Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience: Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications * Master's degree in Student Affairs, Counseling, Higher Education or related field. * At least one year of experience in working with college-aged students. * At least one year of experience supervising student leaders or student assistants. * Demonstrated ability to perform administrative tasks. * Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *************. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 08 2025 Pacific Daylight Time Applications close:
    $44k-59k yearly est. Easy Apply 60d+ ago
  • In-house Organ Recovery Coordinator (Critical Care RNs Desired!)

    DCI Donor Services 3.6company rating

    Service coordinator job in Santa Rosa, CA

    Job Description Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Inhouse Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. This position will be the onsite Organ Recovery Coordinator at Santa Rosa Memorial Hospital to facilitate all aspects of making organ donation happen. SUMMARY FUNCTION: The In-house Organ Recovery Coordinator is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. The In-house Organ Recovery Coordinator works with potential donor families, hospital personnel and transplant hospitals to facilitate efficient recovery of organs and tissues for transplantation. Extensive on-call services and flexibility are required. Significant daily presence in assigned hospital is required. This position collaborates with the medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation. This position assists with public education and outreach projects. If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you! COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Performs daily responsibilities to meet the needs of potential donors, donors, donor families, potential donor families, hospital personnel, physicians, and the OPO. Provides rapid on-site response to referrals. Primary responsibilities will occur in the assigned facility where employed. Increased donor activity, staffing shortages, etc. will require assuming responsibilities outside the primary area. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation. Participates in decision-making programs and committees in the hospital that have an influence on organ donation, promoting donation and seeking opportunities for further collaboration. Facilitates the donation process. Maintains high visibility by conducting rounds to all critical care units with medical teams and functioning as the designated resource within the hospital for all issues related to organ donation. Provides donor and referral follow-up to appropriate hospital staff one-on-one or by post-recovery conferences. In partnership with the In-House Donation Specialist (when applicable), develops, provides and evaluates in-house training and in-service educational programs on all aspects of the donation process for hospital staff. Also, collects and reports donation outcome data to various levels of clinical and administrative hospital staff. Documents hospital activities, updates hospital plans, goals, and critical issues in a timely manner on a regular basis. Performs other duties as assigned. PHYSICAL TRAITS: Talks and listens to donor families, hospital personnel, and physicians. Visually assesses donors. Reads charts and documents information. Walks, stands, and sits. Lifts and carries containers up to 70 lbs. Drives to and from donor hospitals. Must be able to stand for more than eight hours a day. Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities. Must have a valid driver's license and ready access to reliable transportation. QUALIFICATIONS: Education Required: RN/PA or related health care degree or licensure. Or OPO experience commensurate with job requirements. Experience: Minimum one to two years experience as a Donation Coordinator or Organ Recovery Coordinator. Licenses/Certifications: Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business. Computer Skills: Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $41k-60k yearly est. 28d ago
  • Admissions Representative(Sales Exp Required)

    Unitek College 4.3company rating

    Service coordinator job in Fremont, CA

    As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description Unitek College has an open position for an Admissions Representative to work at our beautiful campus in Fremont. Unitek-Fremont offers diploma level programs in Vocational Nursing and Medical Assisting. Our online catalog includes Associates in Nursing(Bridge) and Medical Office Administration. The Admissions department follows a consultative sales process with prospective students. This is a very metric driven role and is not administrative. Job responsibilities include: Respond to inquiries from potential students Make 100 - 150 outbound phone calls per day to potential students to gauge interest and schedule interviews. Present career planning options for potential students during in-person or virtual interview sessions. Follow up with interested students to answer questions and collect admissions documents. Document contact with students in student information database (Nexus/CampusVue). Pay Range: $60k - 75k depending on experience Qualifications The successful candidate MUST have: A proactive demeanor. Excellent listening skills. Passion for the value of higher education. Energy and organizational skills for maintaining contact with multiple students every week. Dependability for being at work, arriving on time, and following instructions. Bachelor's degree and 2 years of successful work experience in Sales is strongly preferred. Extensive training will be provided on campus. Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Demonstrated ability to fulfill Company Key Behaviors Excellent presentation skills Bachelor's degree or equivalent experience required Knowledge of Microsoft Office Suite: Word, Excel, Outlook Ability to work assigned/flexible hours necessary to complete the job on a weekly basis Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $60k-75k yearly 60d+ ago

Learn more about service coordinator jobs

How much does a service coordinator earn in San Rafael, CA?

The average service coordinator in San Rafael, CA earns between $33,000 and $64,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in San Rafael, CA

$46,000

What are the biggest employers of Service Coordinators in San Rafael, CA?

The biggest employers of Service Coordinators in San Rafael, CA are:
  1. Housing Authority Of The County Of Salt Lake
  2. DXP Enterprises
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