Service coordinator jobs in Shawnee, KS

Full-time Description The Company Miner Ltd, an OnPoint Company is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today. Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management. Benefits At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include: Competitive pay, including potential quarterly bonus incentives Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage PTO and Paid Holidays Training and mentoring - Learn from our experts in the industry Advancement opportunities Please view our benefits page to learn more about the Benefits to all Miner employees. The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Coordinator is responsible for assisting and effectively communicating to our company's Field Service Technicians as well as our customers. They will assign orders and service calls ensuring that our customers receive prompt customer service on their warehouse equipment. Key Job Responsibilities Review and process service requests, geographically dispatching an appropriate technician with proper skill set, paperwork, parts, and information. Strong organizational skills enabling effective communication with customers and technicians to ensure service calls are complete and when required, following up with technicians and other departments to finalize repairs, ensuring total customer satisfaction. Scheduling Planned Maintenance with customers. Documenting all pertinent information within service/invoicing software for each applicable job, as well as completing various forms, billing, reports, logs, records, etc. Prepare and maintain accurate records and data associated with the responsibilities of the department. Entering orders into company systems, sourcing materials, creating purchase orders, and tracking and receiving inventory. Assisting in accounts payable and receivable duties. Scheduling sales appointments for our sales team and working with our Service and Office manager. Work with the Service Manager to keep the service department informed of unusual circumstances or the need for additional assistance in order to facilitate and finalize repairs. Ensure quoted repairs are communicated thoroughly before the service technician is dispatched. For example: Informing of scope of work; Time allotted; Equipment required; etc. Proactively monitoring the service technicians' Work-in-Progress (WIP) to ensure timely completion of jobs and accurate customer invoicing. Maintaining vehicle maintenance documentation. Perform other duties as assigned by department manager. Requirements Minimum 2 years' experience in a service coordination or service management role. Mechanical or technical background is a plus. Excellent communication skills, both written and oral. Able to communicate effectively with management and customers - both internal and external. Professionalism in an office environment as well as on the phone. Ability to thrive in a fast paced, technology driven, service environment. Proven organizational and planning skills. Ability to prioritize and handle multiple projects. Basic knowledge of accounting processes. General computer skills with experience in Microsoft Office Products such as: Outlook; Excel; and Word. Also, experience with office operations and equipment including: computers/laptops and keyboards; fax machines; photocopiers; and telephone systems / cellular telephones. Needs to be a team player and work well with others. Needs to be a self-starter and work with little or no supervision. Able to work overtime when assigned and/or required. GED or High School degree required. The selected candidate will be required to pass a criminal history background check. *This job description is subject to change at any time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. The noise level in the work environment is low to moderate. Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status. Disclaimer This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group's Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting. Salary Range The pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay. Salary Description $22.00 - $28.00 per hour

Saint Luke's Cardiovascular Consultants treats patients throughout the Kansas City area and surrounding communities with resources not available elsewhere in the Midwest. What makes us unique and allows us to provide unmatched care is our team approach to comprehensive patient care. We are committed to furthering the field of Cardiology - training more fellows than any other program in the region and publishing more research studies than most Cardiology departments in the country. We offer competitive benefits, tremendous career growth, promotions from within, and the opportunity to transfer among hospitals and physician practices. If you share our commitment to excellence, we welcome you to apply. We are hiring an RN at our Plaza Location. This position is accountable for utilizing the nursing process. Responsible for coordinating the plan of care for a group of assigned patients and consulting with other members of the health care team when indicated to ensure optimal patient outcomes. This position is responsible for telephone triage, patient flow, and coordination of patient care. Coordinate emergent need patient appointments, identifies learning needs for patients and families, provide advice and recommendations, inserts intravenous access with medication administration and duties as assigned based on clinic need. Delegates tasks to clinical staff in accordance with demonstrated competencies and consideration to Scope of Practice. Subject matter expert for patient education, assessment, interpretation, and documentation of patient care and testing. Enters admission orders as directed by provider. Responsible for managing expired samples. Able to work in a team atmosphere as well as autonomously. Excellent customer service skills and professional demeanor at all times. May be responsible for covering Medical Assistant job duties, LPN job duties, or other office duties as needed. Job Requirements: Bachelors Degree preferred 2+ years experience preferred BLS required KS & MO RN License required; if the ideal candidate does not possess dual licensure at time of offer, he/she may be given an offer contingent upon completion of dual licensure within 90 days of start. BLS required. Job Requirements Applicable Experience: Less than 1 year Basic Life Support - American Heart Association or Red Cross, Registered Nurse - Various Associate Degree Job Details Full Time Day (United States of America) The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Human Resources Grade: 230 Salary: $60,257/year Job Duties: Represent veterans and their families before Federal Law judges at the United States Department of Veterans Department of Veterans Affairs (USDVA) Board of Veterans Appeals and informal conferences with the USDVA Veteran Benefits administration Decision Review Officers. responsible for assisting veterans, their dependents, and survivors in understanding and obtaining the benefits and services they are entitled to from the Department of Veterans Affairs and other agencies. Provides comprehensive support, including the preparation, submission, and follow-up of benefit claims. Minimum Qualifications: A minimum of two years of experience in a local, state or federal government Veterans' program consulting with veterans providing technical assistance, representation, and advocacy, developing and/or presenting cases before an administrative hearing or preparing written administrative decisions; and a Bachelor's degree in health or social sciences, Business Administration, Education or a related field Or at least five years of experience in a local, state, or federal government Veteran's program consulting with veterans providing technical assistance. Pass a written exam administered by the Department of Veterans Affairs (VA) within two years of the hire date to become an Accredited Claims Agent. The exam covers topics related to veterans' benefits, laws and regulations. Must possess and maintain a valid driver's license throughout the duration of employment. Must submit to and pass a background check and drug screen If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Tuition reimbursement Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizing technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Team Leads. Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer's expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner. How you will do it Receives customer requests for unscheduled or scheduled service. Determines customer needs and matches appropriate Technician or Team Lead to the need. Communicates the action plan and services to be provided directly to the customer. Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed. Answers any customer inquiries and resolves or escalates customer issues, as appropriate. Upon completion, reconciles all service requests daily. Coordinates labor scheduling to align technician to the appropriate customer and service need. Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe. Assists with creation of L&M quotations. Develops and maintains viable long-term relationships with customers and subcontractors. Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e., outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues. Researches and follows up on questions identified during monthly business review. Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date. Business review support Billing support Customer retention support Facilitates administration of warranty claims. May guide and prioritize the activities of the Customer Service Agent Assistants. Periodically performs duties of the Customer Service Agent Assistant as overflow demands. Answer incoming customer calls and resolve issues and/or take notes to pass to appropriate department Other duties and administrative activities as assigned. What we look for Required Associates degree preferred, high school diploma or equivalent required Preferred minimum of 2-4 years of service industry experiences managing service operations and/or service scheduling. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Able to prioritize work activities based upon financial impact to desired business goals. Experience and/or basic project accounting or costing principals is desired. Able to influence diverse teams to accomplish tasks/goals. HIRING HOURLY RANGE: $18.27 - 22.60 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI - AD2 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Description Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Tuition reimbursement Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizing technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Team Leads. Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer's expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner. How you will do it Receives customer requests for unscheduled or scheduled service. Determines customer needs and matches appropriate Technician or Team Lead to the need. Communicates the action plan and services to be provided directly to the customer. Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed. Answers any customer inquiries and resolves or escalates customer issues, as appropriate. Upon completion, reconciles all service requests daily. Coordinates labor scheduling to align technician to the appropriate customer and service need. Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe. Assists with creation of L&M quotations. Develops and maintains viable long-term relationships with customers and subcontractors. Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e., outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues. Researches and follows up on questions identified during monthly business review. Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date. Business review support Billing support Customer retention support Facilitates administration of warranty claims. May guide and prioritize the activities of the Customer Service Agent Assistants. Periodically performs duties of the Customer Service Agent Assistant as overflow demands. Answer incoming customer calls and resolve issues and/or take notes to pass to appropriate department Other duties and administrative activities as assigned. Additional Qualifications/Responsibilities What we look for Required Associates degree preferred, high school diploma or equivalent required Preferred minimum of 2-4 years of service industry experiences managing service operations and/or service scheduling. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Able to prioritize work activities based upon financial impact to desired business goals. Experience and/or basic project accounting or costing principals is desired. Able to influence diverse teams to accomplish tasks/goals. HIRING HOURLY RANGE: $18.27 - 22.60 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.)

Midwest Alarm Services was founded in 1950 in Des Moines, Iowa. Per Mar Security Services acquired Midwest Alarm Services in 1998. Today, Midwest Alarm Services has 15 locations throughout the Midwest and is one of the largest Notifier Distributors in North America. We are a leading life safety company dedicated to providing top-notch fire alarm and life safety solutions across multiple locations. With a strong commitment to protecting lives and property, we pride ourselves on delivering exceptional customer service and maintaining the highest standards in safety and compliance. Our experts primarily work with contractors, building owners, property managers and facilities directors to design and implement reliable life safety solutions. Job Skills / Requirements The Service Coordinator is responsible for coordination of Midwest Alarm Services service ticket queue on a daily & monthly basis. This person will also be responsible with creating, scheduling, organizing data & invoicing service tickets. Pay range is $20-$22 per hour What You'll Be Doing: Review service queue & maintain the service inbox daily. Take incoming phone calls & make outbound correspondence with customers as needed. Review ticket data against internal platforms to ensure service needs. Build schedule and daily assignment for technicians based on technical skill level. Verify technician time on service tickets on a daily basis. Confirm any parts for service tickets are in stock & ready for technician to pick up. Work with our inventory coordinator to order any necessary equipment for tickets. Issue the correct parts to service tickets. Verify parts & notate info for accuracy. Coordinate service requests from subcontractors. Track all service work done. Backup the inspection & project coordinators if needed. Assist in managing stock inventory. Provide quotes to customers if requested. Invoice service and subcontracted service tickets Assume responsibility for understanding and complying with Midwest Alarm Services attendance expectations. What you'll need: High School Diploma or GED Experience with computers including MS Word and Excel Must have ability to speak effectively before groups of customers or employees of organization Must have ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Must be able to handle multiple projects effectively on a regular basis. Must possess the values important to Midwest Alarm Services - Integrity, Communication, Excellent Service, and Accountability *Essential Functions to be performed with or without a reasonable accommodations #MIDW Education Requirements (All) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan This job reports to the Operations Manager This is a Full-Time position Number of Openings for this position: 1

Job Description The Donor Services Coordinator plays a critical role in the eye donation process by coordinating and facilitating donor referrals, supporting partner agencies, and engaging with donor families. This position ensures compliance with regulatory standards and internal procedures while maintaining a high level of accuracy and professionalism in a time-sensitive healthcare environment. Responsibilities: Receive and document death referrals from partner agencies, including organ procurement organizations, funeral homes, hospices, and medical examiners. Provide guidance and education to referral sources regarding the eye donation process, including state-specific and partner-specific policies and procedures. Conduct preliminary screening of potential donors to assess medical suitability in accordance with Saving Sight SOPs, EBAA standards, FDA regulations and HIPAA requirements. Collaborate with internal and external stakeholders to coordinate logistics related to donor evaluation and recovery. Access and utilize internal and external information systems to accurately record and manage referral and donor data, maintaining strict confidentiality in compliance with HIPAA and other applicable privacy laws. Engage with the families of potential donors to communicate donation opportunities, determine legal authorization, and complete donor risk assessments. Review and interpret medical records to evaluate donor suitability and ensure accurate documentation. Maintain compliance with HIPAA, Saving Sight Standard Operating Procedures, EBAA Standards, FDA regulations, and respective state Uniform Anatomical Gift Acts (UAGA) at all times. Accurately transcribe and record information, ensuring thorough and timely documentation within eye bank systems. Assist with daily departmental tasks and provide support for special projects or assignments. Knowledge, Skills, and Abilities: Strong interpersonal, written, verbal, and phone communication skills. Strong organizational skills, critical thinking, problem-solving abilities and attention to detail. Ability to work independently, with limited direction, and in a team environment. Proficient in using multiple screens and systems including Microsoft Office, databases, and web applications. Demonstrated ability to maintain confidentiality and exercise professionalism and objectivity. Basic Requirements: High school diploma or equivalent required. Must have reliable transportation. Preferred Requirements: A minimum of one (1) year of work experience in a call center or other customer service environment. Knowledge of medical terminology. Physical Requirements: Frequent periods of intense concentration. Able to manage the demands of extended computer, print, and phone use. Moderate manual dexterity for basic keyboarding. Must be able to sit and/or stand for long periods of time. Ability to lift and move 20 pounds. Working Environment: Standard office setting with typical working conditions. Position may involve frequent interruptions and shifting priorities. Must be available to work scheduled holidays and weekends. Position may be eligible for hybrid work based on business needs NOTE: The preceding statements describe the nature and level of assignments normally given to job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization. Saving Sight is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Job Posted by ApplicantPro

SUMMARY: Responsible for coordinating all aspects of logistics and operational resources for the Anesthesiology Department and provides operational and systems support to all Procedural Services departments. Maintains and changes supply inventory par levels to meet volume demands; problem-solving for staff and physicians. Required Education/Training: High school diploma or equivalent Required Experience: Minimum of two (2) years in a surgery clinical role, preferably as a scrub tech or as an anesthesia tech Preferred Education/Training: Associates degree Preferred Experience: Experience with supply chain management, customer service and systems analysis Preferred Licensure/Certification/Registration: ASATT, Scrub Tech certification

A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living. Job Description We are looking for dynamic seasoned Home Healthcare Sales Professionals with a book of business in: Kansas City, KS. Experience in Medical Sales with either a Home Healthcare, Hospice or Durable Medical Equipment Sales background and a clear understanding of Medicare is essential for this position. * Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community * Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities * Managing all aspects of organization marketing including managing the members of the marketing team * Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns * In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement Qualifications We seek the following principal qualifications: * Bachelor's degree with a major in Marketing * 2 years of experience in sales or public relations; Home Health sales experience with current book of business required * Familiarity with health care reimbursement * Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person Additional Information All your information will be kept confidential according to EEO guidelines. Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at ************** Pavion and our family of companies are seeking a talented and motivated Service Coordinator I to join our security business unit. Primary Responsibilities: Service Coordination- Perform intake, scheduling, service quoting, part ordering, tech coordination efforts Handle incoming service requests via phone or email or customer portal which result in a work order to be scheduled and dispatched to proper personnel Provide updates within service portal Provide timely and accurate information to incoming customer order status and product knowledge requests Track open service calls and provides after service follow-up to maintain customer satisfaction Access and update on a daily basis customer website for service requests, site findings, quote approvals and billing needs Procures all materials needed to complete service requests Replenishes truck stock to encourage 1st time fixes (MTTR) Inspection/PMI- Ensure on time completion of preventative maintenance and inspection tickets Work with field teams and third-party sub-contractors to meet staffing requirements. Drive On-time inspection KPI to ensure contractual obligations are met Identify, track and drive deficiency tickets Customer Service- Ensure high level of customer satisfaction through consistent and timely communication, through work order documentation, email, verbal and portal Proactively follow up with customers after completion of service to ensure a high level of satisfaction Must be a champion for our customers and comfortable working across all functions and departments Utilize various methodologies to research and resolve issues Act as liaison between customer and vendor, seamlessly collaborating to achieve goals and bring work orders to completion Interact daily with internal/external contacts using multiple systems to ensure accurate information Exhibit professional behavior with all interactions - internal and external Provide timely feedback to the company regarding service failures or customer concerns Service Revenue- Ensuring all work orders are completed and invoiced timely Review and prep all work orders thoroughly to minimize billing challenges Work closely with the Finance department to resolve billing/vendor issues Effectively steward company resources Basic Qualifications: High school diploma Proficient in Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) Able to redirect and pivot based on changes in projects and tasks assigned Able to multi-task and work under tight deadlines Able to work in high pressure environments Excellent time management and organizational skills Able to coordinate multiple customer strategic needs and initiatives Able to travel as needed, up to 20% of time Preferred Qualifications: Associate's degree in business management, personnel management, project management or related Experience in relationship and client management Advances or Enterprise technical certifications on platforms and systems sold by Pavion Strategic thinker, experience problem solving and driving results Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Title: Service Coordinator/Pemberton Park Department: RESIDENT SERVICES Reports To: Director of Resident Services FLSA Status: Exempt Provides case management the Pemberton Park development for grandparents raising grandchildren. Serve as liaison between the Housing Authority and various organizations and health agencies. Responsible for planning, organizing, and conducting activities, events, programs, or services that support the personal, social, and cultural growth of residents. ESSENTIAL FUNCTIONS Essential Duties and Responsibilities The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned. 1. Develops a strong working relationship with the residents and property manager. 2. Engages both seniors and children/youth. 3. Researches and provides resources for both seniors and children/youth, including resources to address basic needs such as utilities, rent, clothing, food, furniture, health, and mental health needs. 4. Develops safety procedures for the residents and provide sensitivity skills training for property managers. 5. Facilitates or co-facilitates a support group for grandparents Crisis Intervention. 6. Conducts needs assessment and analyze the data. 7. Makes referrals to appropriate social service agencies and providers and coordination of services. 8. Provides educational workshops in preventative health care screening. 9. Networks with outside agencies to assist in blood pressure, blood sugar, nutrition, grief counseling, alcohol/substance counseling and medication screening. 10. Addresses training issues for managers relating to residents. 11. Works with the Authority Public Safety Officers and police to provide self-defense training and security procedures training for residents. 12.. Serves as community liaison to public, government, private and nonprofit organizations. 13. Develops and implement programs for the benefit of residents. Network with outside agencies in providing various outside activities for both grandparents and grandchildren. 14. Maintains files in accordance with recognized case management standards. 15. As needed, and where expertise in the areas is held, assist in writing grants to provide funding sources for programs. 16. Participates in monthly mobile food pantries and distribution to families. 17. Coordinates after-school programs. 18. Prepares monthly case manager reports. SUPERVISORY RESPONSIBILITIES Assignments and instructions received primarily from the Director of Resident Services are broad, though there are some occasions when the employee receives specific instructions. The employee initiates and performs routine activities without supervisory direction. Problems or situations that arise and are not covered by instructions are either dealt with independently, or in consultation with the supervisor. The employee's work is reviewed regularly for adherence to policies and the attainment of objectives. The employee has no supervisory responsibilities. **FULL AVAILABLE AT HAKC.ORG** Requirements Job Competencies Good knowledge of pertinent HUD regulations and public housing management, and comprehensive knowledge of Authority policies and procedures. Knowledge of Fair Housing, Equal Opportunity, and nondiscrimination laws and regulations. Knowledge of the community, its resources, and dynamics applicable to the delivery of Housing Authority programs in assigned areas of responsibility. Skill in representing the Housing Authority effectively in making presentations and conducting meetings with clients and community/public organizations. Skill in understanding, applying, adopting, explaining, and interpreting complex regulations, policies, and procedures. Considerable knowledge of social work and resources available through community service agencies. Thorough knowledge of accepted consultation and interviewing techniques. Ability to address the public and present information in a clear, concise, and convincing manner. Ability to deal effectively with situations that require tact and diplomacy, yet firmness. Must maintain a professional appearance and portray a positive image for the Authority. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to maintain punctuality and attendance as scheduled. EDUCATION AND EXPERIENCE Bachelor's degree or Master's degree preferred in social work or a similar field with case management and coordination of services. Minimum of three (3) years' experience working with low income populations and families. Experience using Strengths-based case management and either knowledge of Trauma Informed Care or willingness to be trained. Must be able to use the computer and have reliable transportation. A combination of experience and formal education may fulfill this requirement. OTHER REQUIREMENTS Must possess a valid driver's license. Must be available for occasional overnight travel for training. Must pass employment drug screening and criminal background check. Must work with the highest degree of confidentiality. The Housing Authority of Kansas City, Missouri is an Equal Opportunity Employer. This is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This reflects management's assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management's right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director. Employment with the Housing Authority of Kansas City, Missouri is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment. **FULL JOB DESCRIPTION AVAILABLE AT HAKC.ORG**

Key Contributions: Assist with the planning, development, coordination, and implementation of varying levels of activities for community. Prepare progress notes quarterly and/or deemed necessary and maintain records. Conducts activity groups to assure residents participate and make progress. Assists Community Manager in ordering or purchase supplies for activities and picking up materials needed outside of community. Coordinate and communicate with Community Manager and other community organizations to assure that community and project goals are achieved on a continuous basis. Maintain a physical environment that conforms to community policies as they are related to safety and cleanliness. Provide individual care and assistance with instrumental activities of daily living. Help supervise and schedule volunteers. Assist participants throughout the day and help with transportation services and meal services. Perform other reasonable related duties as requested by the Community Manager. Essential Mental Alertness Requirements: Work in a constant state of alertness and safe manner Ability to perform tasks involving high levels of cognitive function and judgment Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform the duties of the position Ability to take prompt and appropriate response to operating conditions Ability to work in an unfatigued state Ability to accurately gauge lengths of time and distance Ability to quickly store and recall instructions in one's short-term memory Ability to concentrate Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms Demonstrated caring, committed and concerned attitude about safety Position Requirements: Must be 18 years of age or older. Good oral and written communication skills. Caring and compassion for disadvantaged adults, families, and children. Ability to identify individuals and families in crisis and refer to Phoenix Family Housing for assistance. Word and Excel spreadsheet working knowledge. Education: High school diploma or GED required. Higher education preferred. Experience: 2-3 year of customer service or related experience Physical & Cognitive: Ability to work in a constant state of alertness and safe manner. Ability to lift, push and pull up to 40 pounds. If job includes or may include driving for company business: Driver must have a valid driver's license and acceptable motor vehicle record with company insurance carrier Driver must have reliable means of transportation Driver must have the ability to be insurable at standard rates for driving Driver must provide proof of personal auto liability insurance when using vehicles for company business To be hired, candidates will be required to successfully complete a background investigation, drug screen, and a physical demand analysis; when applicable.

The Children's Ministry Coordinator is responsible for leading, developing, and overseeing all aspects of the children's ministry (ages 1-12) to help children know, love, and follow Jesus at IHOPKC. This includes planning and leading the children's ministry at our Saturday night services, collaborating with our volunteer coordinator, integrating biblical teachings, and creating a safe and welcoming environment where children can grow in their faith. Requirements Essential Functions Lead and oversee all youth and children's ministry programming, including Saturday evenings, midweek activities, and coordinating family outreach. Collaborate with the Volunteer coordinator to recruit, train, and support a team of committed volunteers. Select and/or develop a curriculum that aligns with the IHOPKC theological values and engages children at each developmental stage. Foster relationships with children and families, serving as a pastoral presence and resource. Ensure the safety and security of all children through the implementation of appropriate policies, training, and thorough background checks. Collaborate with IHOPKC leadership to ensure integration of children's ministry within the broader vision of our ministry. Communicate regularly with parents and caregivers, providing updates, encouragement, and discipleship resources. Maintain an organized, welcoming environment for children's ministry spaces. Qualifications A committed follower of Jesus with a heart for children and families. Experience in children's ministry or related field preferred. Strong organizational, communication, and leadership skills. Ability to build and lead volunteer teams. Creativity, flexibility, and a humble, team-oriented attitude. Alignment with the IHOPKC mission, values.

Job Title: Residential Coordinator Department: Adult Housing Employment Type: Full-time (Sunday- Thursday) Join our compassionate and collaborative team as a Residential Coordinator, where you will play a vital role in supporting individuals in their journey towards recovery. This position offers the opportunity to make a meaningful difference in the lives of clients by providing supervision and training to Behavioral Health Technicians (BHTs). We are looking for someone who is dedicated, empathetic, and skilled in behavioral health methods. Your leadership will help create a safe and therapeutic environment for our clients, ensuring they receive the highest quality of care. In this role, you will be responsible for interviewing, hiring, and training BHTs, as well as overseeing their daily activities. You will ensure that all staff are adequately trained and oriented to program rules and expectations, while also providing ongoing supervision and support. Your commitment to adhering to policies and procedures will be essential in maintaining a high standard of client care. This position offers… Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement - Company paid for work functions requiring travel Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: Oversee daily activities of clients/patients, ensuring adherence to expectations and rules while communicating vital information to the treatment team. Assist in the orientation of clients regarding rules and rights. Schedule technicians in accordance with established policies and procedures under the supervision of the Program Director or designee. Monitor and manage overtime to ensure proper coverage is maintained per contractual standards. Interview, hire, and train new technician staff under the direct supervision of the Program Director or designee. Ensure staff obtain the required 36 hours of training every two years, including monitoring of required and/or assigned trainings on Relias Learning. Develop individualized training plans for staff and facilitate regularly scheduled supervision meetings to ensure proper training. Complete and maintain documentation of supervisory meetings per CARF/State Regulatory/company regulations. Schedule and facilitate a minimum of monthly staff meetings and/or trainings, maintaining documentation as required. Ensure compliance with UA processes and that staff are properly trained. Ensure medication management systems are followed according to program and agency procedures. Facilitate educational groups and ensure completion of required documentation according to all CARF/State Regulatory/agency standards. Participate in clinical staffing and treatment team meetings to provide feedback and facilitate ongoing communication between BHTs and the treatment team. Demonstrate interest in the long-term and short-term goals and objectives of the company. Perform other duties as assigned by the Program Director/designee, Vice President, or Executive Team member. Education, Experience, and/or Credential Qualifications: Graduate from an accredited college or university with a Bachelor's Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR High School education and two (2) years of experience in substance abuse or mental health treatment with a minimum of one (1) year of supervisory experience. Additional Qualifications: Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. Completion of New Hire Orientation at the beginning of employment. Current driver's license, acceptable driving record, and current auto insurance. Training in detoxification procedures in a social setting or modified medical as applicable within three (3) months of employment for applicable programs. Behavioral Management training completed within thirty (30) days of employment or first available class after start date. Medication Administration training completed within thirty (30) days of employment. Achievement of thirty-six (36) hour training requirements within a 2-year period in accordance with 9 CSR 10-7.110 E 1. Direct Service Expectations form within thirty (30) days of employment. For adolescent program only: Within the first year of employment, receive training on adolescent behavior, family dynamics, communication skills, and the effects of peer pressure. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

We are hiring an After School Coordinator and Assistant Teacher for our lovely Guidepost Montessori school at Leawood! Get the opportunity to empower 0 to 6-year-olds to gain independence, self-confidence, and an enduring love of learning! Your Role As an After School Coordinator and Assistant Teacher, you will lead the introduction and implementation of new curriculum to our current extended day (after school) programming while you continue to work directly with children and fulfill your responsibilities as an Assistant Teacher. You will have the opportunity to oversee and execute all program logistics, ranging from the scheduling of different activities, supervision of staff involvement, curriculum practices, procurement of materials, and ensuring the ultimate success of the afternoon. The After School Coordinator and Assistant Teacher should be an extremely organized and responsible individual. This individual will not only lead the lesson plans but provide guidance to the children and other extended day staff. Please note that during the extended day program, you will be working “in ratio” leading and personally executing the program. This position will work 9:30am till 6:00pm daily, with an hour of daily prep time integrated into a daily schedule including time supporting in the classrooms during the normal academic day. The After School Coordinator will prepare daily activities for the extended day time period, running from 3:00pm till 6:00pm, and will mentor other guides in executing the planned activities. Active participation during extended care is very important and this role will oversee the day to day operations until closing each day. Please consider your schedule and the required time commitment carefully prior to applying for this position. Guidepost Guides: Observe children closely to understand and best meet their needs Prepare a beautiful, orderly environment that fosters independence and concentration Provide individual and small-group lessons to support each child's development Form personal connections with each child and cultivate a community of collaboration and respect An ideal candidate has: Experience working with children ages 3-6 in a school setting What we offer: The opportunity to contribute to a high-quality Montessori program that serves the individual needs of each child Fully sponsored Montessori diploma training and ongoing professional development through the Prepared Montessorian Institute 75% tuition discount for two children at any school in our network (we serve children from 3-months-old through 6 years) A network of supportive peers and mentors who appreciate your valuable contributions and regularly share best practices Abundant career growth and promotion opportunities A competitive pay rate Health, dental, and vision insurance Paid time off and paid holidays About Us Guidepost Montessori is a growing network of over 80 schools across the U.S. and Asia, serving children ages 0-6 in our Nido, Toddler, and Children's House programs. At Guidepost, we believe children are capable and we design an education for independence. We're on a mission to radically transform education based on this belief-for children, parents, and educators! Our mission? Children who fully experience and joyfully achieve their own development; children who can reach their highest potential and flourish-in school and in life! If you love children and have been looking for the right opportunity to grow, join our school community by applying below! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Part-time Description Outreach Coordinator Department: Site Ministry Reports To: Program Director/ Supervisor Supervises: N/A FLSA Classification: Non-Exempt ESSENTIAL DUTIES and RESPONSIBILITIES: · Focus on student outreach and engagement, facilitating communication and collaboration with students and student groups to bring them into the Site Location. · Intentionally provide opportunities for the Site Location to come together in an organized program of prayer and faith exploration activities. · Builds disciples for Christ by developing and implementing a comprehensive approach to outreach while serving as a spiritual leader and role model. · Seek to cultivate partnerships and relationships for the organization and ministry with entities that are compatible with LIM's mission, ministry, and strategic plan. · Facilitate a coordinated approach to outreach activities and special events on behalf of the Site Location, including helping with planning, set up, and advertising for events. · Propose new Site Location outreach initiatives by researching, developing, and maintaining programmatic relevance related to trends and shifts in student needs. · Work collaboratively with Site Ministry Director to develop and maintain marketing initiatives and outreach materials by updating social media pages with event and activity details, creating flyers and announcements, and providing support for newsletter updates. · Be an active participant at all outreach plans, initiatives, and events. NOTE: Outreach Coordinator is a 9-month position, up to 20 hours/week; following the academic school year/schedule of Haskell Indian Nations University. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position . The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Lutheran Indian Ministries Competencies: · Must be an exceptional written and verbal communicator. · Must be a self-starter who is able to work with minimal supervision. · Must be able to multi-task and remain focused while juggling several diverse projects at once. · Must be willing to work in a cross-cultural environment. · Must have a heart for outreach and a passion for Native people. · Must understand, uphold and be sensitive to Lutheran Theology and traditions. MINIMUM QUALIFICATIONS: · Requires knowledge and experience working with diverse populations. · Requires the knowledge of basic concepts and principles of building and maintaining effective relations with a variety of people. · Requires the ability to maintain cooperative relationships with community organizations and other institutions. · Requires organizational skills including event planning skills; ability to prioritize and work effectively within multiple deadlines; adept at managing change with resilience and flexibility. · Requires analytical and critical thinking skills. · Requires the ability to use a computer and computer programs, including Office 365. · Requires excellent oral and written communication skills to effectively communicate with team members, students, and the general public. · Demonstrated experience utilizing social media tools and developing outreach strategies. · Requires the ability to thrive while working with minimal supervision. · Requires the willingness to continue to grow and develop, both personally and through educational opportunities. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. I have read and understand the duties, responsibilities, and requirements for this position. * ________________________________ _______________________ Team Member Acknowledgement Date *This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Lutheran Indian Ministries retains the discretion to add duties or change the duties of this position at any time. Salary Description $12.50 - $14.00/hour

Job Description Title: Community Outreach Specialist Reports to: Vice President, Regional Operations Department/Location: Kansas City, MO (Local Travel Required) FLSA Status: Full-Time Exempt About AbriCare AbriCare is a mission-driven personal care services (PCS) organization that helps seniors and adults with disabilities live safely and independently at home. We combine compassionate caregiving with AI-enabled operations, empowering our teams to deliver person-centered care efficiently and at scale. About the Role The Community Outreach Specialist will be AbriCare's face in the community. You'll help us build relationships, awareness, and trust across Kansas City and surrounding Missouri communities. This role is all about connection - meeting people where they are, representing our mission at community events, and building partnerships that help more people access care. You'll spend your time out in the field: volunteering, sharing information, collaborating with referral partners, and making sure AbriCare becomes a familiar, trusted name in Kansas City. What You'll Do Build Awareness & Connection Represent AbriCare at senior events, health fairs, food pantries, and community gatherings. Share our story and services with individuals, families, and organizations in the community. Identify new opportunities for visibility through volunteering, sponsorships, and co-hosted events. Develop Partnerships Build and maintain relationships with local referral sources: hospitals, social workers, AAAs, VA centers, and senior programs. Collaborate with faith communities, housing authorities, and local nonprofits to connect with seniors in need. Serve as a local resource - someone partners call when they have a family or senior who needs help. Drive Community Outreach Efforts Coordinate and participate in AbriCare-led events such as bingo nights, caregiver workshops, or educational talks. Support flyer and collateral distribution across assigned routes. Keep our outreach database up to date with contact information and engagement notes Advocate for Access Educate community members about Missouri Medicaid personal care services and how AbriCare can help them get started. Distribute educational handouts and materials that build understanding and trust. Be an active listener and voice for the community - bringing feedback to the team about what people need most. Required Qualifications Minimum 1 year of experience in community outreach, marketing, healthcare liaison work, or related role. High school diploma or GED required; associate or bachelor's degree in communications, marketing, public health, or a related field preferred. Demonstrated experience building relationships in community or healthcare settings. Strong communication and presentation skills with comfort speaking to groups and individuals. Proficiency in Microsoft Office and ability to track activities in CRM or similar systems. Valid driver's license, reliable transportation, and willingness to travel locally across Kansas City and surrounding areas. Preferred Qualifications 2+ years of experience in outreach, healthcare, or community development. Experience working with older adults, people with disabilities, or Medicaid programs. Familiarity with the Missouri aging and home care ecosystem, including AAAs, social service agencies, and community organizations. Previous work with or for a home care, healthcare, or nonprofit organization. Core Competencies Community Engagement: Comfortable representing AbriCare in public settings and building trust through consistent presence. Relationship Building: Skilled at forming long-term partnerships with diverse organizations and individuals. Organization & Follow-Through: Able to manage multiple outreach priorities and maintain accurate tracking of contacts and activities. Mission Alignment: Deeply motivated by AbriCare's goal of helping people live safely and with dignity at home. Adaptability: Thrives in a start-up environment and adjusts quickly to evolving priorities. Communication: Clear, compassionate, and professional verbal and written communication skills.

DEPARTMENT: Program Operations REPORTS TO: Unit Director The Food Service Coordinator is responsible for overseeing the planning, development, implementation, and evaluation of the Child Nutrition Program for the club, including meal planning and preparation, service, maintenance and clean-up of the cafeteria. Review and monitor the operations and activities of the cafeteria, provide leadership, supervision and training to program and volunteer staff; manage budgets and control expenses as assigned. QUALIFICATION REQUIREMENTS : Knowledge Understanding of Human Resources policies Understanding of BGC Youth Development Strategy Knowledge and understanding of all State licensing requirements for Child Care Center Food Service Understanding of operations, services, and activities of a child nutrition program Management skills to analyze programs, policies, and operation needs Principles and methods of planning and preparing meals in large quantity for club members Principles and practices of program development and administration Operating policies, rules and procedures of the BGC Federal and State regulations governing child nutrition programs Sanitation and safety procedures related to cafeterias Pertinent Federal, State and local laws, code and regulations Education High School Diploma required. Experience Minimum of two years experience in the operation of a Boys & Girls Club (or similar organization) preferred. Administrative or supervisory experience in a food service or institutional food service program including planning and preparation of food in large quantities, supervision of employees, food purchasing, menu planning, inventory, and financial reporting. Skills required in the following areas: Communication Skills : Informing, Listening, Presenting, Writing Decision Making Skills : Analyzing, Innovating Developing Organizational Talent : Delegating, Coaching Leadership Skills : Team Building, Lead by Example, Managing Change Personal Initiative Skills : Organizational Awareness, Striving for Excellence, Professional Development Planning Skills: Action Planning and Organizing, Monitoring Relationship Skills : Teamwork, Conflict Management Safety, Health and Environment Skills : Supporting a Safe Environment Supervisory Responsibilities · Provide direct supervision to volunteers and assigned staff. · Knowledge of and ability to insure adherence to the organization's Operations Plan · Provide food service at special programs and/or events. · Ensure program outcome measurement by staff Budget Responsibilities · Limited control expenditures against an assigned budget. · Direct budget responsibilities to authorize expenditures of agreed-upon budget program lines items as approved by Unit Directors. · Submit paperwork for monthly reimbursement Relationships Internal: · Maintain daily contact with Club staff, including full time, part time, program and volunteers. · Provide and receive information as warranted. · Provide guidance and discipline to members in the cafeteria. · Manage, plan and supervise activities of club cafeteria. · Set standards for efficient and sanitary practices in food preparation and service. · Provide standards for quantity and quality of food prepared and served. · Plan menu. · Inspect and test food for quality. · Participate in the selection, assignment, and evaluation of food services personnel. · Assist in planning layout and selection of new equipment. · Plan for the efficient use, care, maintenance, and repair of cafeteria equipment. · Prepare reports and maintain records. · Review for accuracy all orders and records. · Coordinate organization of special events which include meal service. · Prepare meals for other sites as needed. · Operate computer and modern software to develop, direct and maintain a computerized Child Nutrition Services program. External: · Maintain contact with other youth-serving agencies and parents of members and other youth served. · Consult with vendors and order cafeteria food. · Assure compliance with health and sanitation requirements. Other Requirements · CPR and first aid certifications · Valid (state) driver's license · Meet the eligibility of insurance company regulations for operating Club vehicle(s) · Pass a background review for child abuse/screening from Missouri State Highway Patrol · Attend national trainings and conferences, as needed ENVIRONMENTAL AND WORKING CONDITIONS: All work is conducted in a Club setting, indoors and outside. Limited travel is required. PHYSICAL AND MENTAL REQUIREMENTS: Demonstrated ability to: · Maintain a high energy level. · Be comfortable performing multi-faceted projects in conjunction with day-to-day activities. · Regularly speak clearly and hear the spoken word. EndFragment

Job DescriptionDescription: Provides office support to the Food and Beverage team (Banquets, Culinary, Stewarding and/or Restaurants). Primary duties include payroll reconciliation, scheduling support, and processing daily operations information that involves communication with other divisions, as well as within the Food and Beverage departments. ESSENTIAL FUNCTIONS: Review Time and Labor system and update daily & weekly payroll for accuracy & compliance. Coordinate with accounting on necessary corrections to tip pay-out paperwork and job classification exceptions for each pay period. Answer department communications and relay messages to proper persons. Review and submit temporary staff timesheets. Attend BEO meetings and other department meetings as needed. Create banquet menu cards and event marketing material, as needed. Process daily mail and email and distribute/post. Assist with onboarding of division new hires. Make necessary changes to the server's schedule and BEO's when needed. Monitor communications on the Beekeeper app and communicate as needed. Other projects and duties as assigned by management. Requirements: QUALIFICATIONS: Microsoft Office proficient. Effective office and time management organizational practices. Effect oral and written communication. Dynamic personality with ability to fully execute Marriott standards of Brilliant Hosting.