Service coordinator jobs in Stamford, CT - 475 jobs
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Tritech Communications Inc. 4.3
Service coordinator job in Garden City, NY
As a Customer ServiceCoordinator, you will be a part of a key team in our corporate headquarters located in Garden City, NY. You will be responsible for providing TRITECH Quality support to our clients as well as your team members on the Service Team. You will coordinatorservice orders, jobs, and repairs with white glove service. The ideal person in this role will have experience with ticketing systems, sales orders, scheduling, and mathematical skills to be able to provide cost estimates.
We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one of the nation's leading technology system integrators serving clients in corporate, education, healthcare and government industries. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami and Washington DC. We are a one-source business that provides our clients clients with a single partner for the design, installation and maintenance of large/complex Audio Visual, Communications, PoE Lighting and Electronic Security Systems.
Primary Responsibilities:
Serve as the first point of contact for all inbound service requests from Tritech customers.
Use ticketing system to create, prioritize and manage customer requests while adhering to strict Service Level Agreement (SLA) guidelines.
Schedule technicians for on-site service visits using ticketing system shared calendar.
Determine follow-up action based on technician's resolution and implement recommended solutions including working with vendors, programmers, and other teams for escalated solutions.
Work with Tritech Shipping and Purchasing departments on receiving/shipping equipment and pricing/availability of equipment to generate quotes/proposals for customers.
Qualifications:
2-3 Years of Customer Service experience specifically with routing Service Technicians for corporate customers.
Highly proficient with computers including multitasking programs/screens.
Must be a highly organized, motivated team player with great verbal and written communication skills.
The ideal candidate wants to be more than just an employee. We are looking for someone who wants to be part of a team and a family. The right candidate takes themselves and their work seriously but also knows how to have fun!
Associate's Degree highly preferred
$42k-54k yearly est. 2d ago
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Repair Coordinator
Franzoso Contracting Inc.
Service coordinator job in Croton-on-Hudson, NY
Are you looking for a new challenge in a fast-paced, stable industry?
The home improvement industry is always in constant demand, and Franzoso Contracting is proud to be the largest and most reputable residential roofing contractor in the region-named Best of Westchester's Best Roofing Contractor for eight consecutive years.
We are currently seeking a driven, customer-focused professional to join our team as a Repair Project Coordinator.
About the Role
The Repair and Service Division is a vital component of Franzoso Contracting's sales engine. This department supports our past customers with follow-up service work while also serving as a primary entry point for new customer inquiries. In many cases, the Repair Department is the first interaction a homeowner has with our company.
The Repair Project Coordinator plays a key role in managing repair and service requests while working closely with the broader sales team. This position helps coordinate inspections, qualify customer needs, and identify opportunities where smaller repair projects can naturally lead to larger home improvement solutions. This role plays a key part in converting basic service calls into long-term, higher-value customer relationships.
Services supported by this department include roof, siding, and gutter repairs, as well as roof shampoo cleaning services. As the “tip of the spear” in the sales process, the Repair Project Coordinator helps create Franzoso customers for life by combining exceptional service with consultative sales skills.
Key Responsibilities & Qualifications
The ideal candidate will demonstrate:
Exceptional professionalism and a strong commitment to customer service excellence
Experience handling a high volume of inbound calls, emails, and service inquiries
Sales experience, including qualifying prospective clients, setting expectations, and gaining commitment to service and inspection appointments
An understanding of the fast-paced home improvement sales cycle and the importance of follow-up, communication, and closing the loop with customers
Ability to prepare and present sales proposals for basic home improvement and repair services
Strong organizational and scheduling skills with attention to detail
Excellent computer skills, with experience using CRM platforms and Microsoft Office tools.
Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products is a plus, but not required
Position Details & Compensation
Hourly position with standard business hours, Monday through Friday (Saturday availability required on a rotating schedule)
Starting pay range: $20-$26 per hour, based on experience
Bonus opportunities available for motivated, performance-driven individuals
If you enjoy combining customer service with sales, thrive in a dynamic environment, and want to play a meaningful role in growing customer relationships and revenue, we encourage you to apply and build your career with Franzoso Contracting.
$20-26 hourly 3d ago
OSP Permit Coordinator
Eaton Fiber 4.7
Service coordinator job in Bergenfield, NJ
Eaton Fiber is seeking an experienced Permitting / Right of Way Coordinator to be the subject matter expert on all permitting of a large fiber deployment in the various markets. Experience in right-of-way and encroachment permits for telecommunication build preferred. Candidate must have local permitting experience and an understanding of the permitting application process for multiple Jurisdictions.
Requirements and Responsibilities
In conjunction with Engineering, coordinate and acquire permits and agreements in all aspects of an Eaton Fiber build deployment project.
Oversee the movement of permits from design by the vendor to the jurisdiction.
Oversee relations between our vendor and the jurisdictions as well as manage the quality and direction requested by the jurisdiction and intervene when necessary to ensure that permit requirements are being fulfilled.
Ensure all permit payments are timely and invoiced appropriately
As necessary, interfaces with jurisdictional staff to ensure compliance with applicable laws, codes, and ordinances, and leverage regulatory status to support deployment objectives.
Collaborates and coordinates with internal functional groups to resolve permit issues and achieve project milestones, ensuring on-time and on-budget network delivery.
Tracks permit project progress and maintain accurate data entry.
Coordinates network permitting functions, including reviewing project reports, identifying issues, and ensuring adherence to cycle times and project forecasting accuracy.
Ensures all permits are submitted in a timely manner to ensure fiber build projects are not delayed.
Ensure are permits are worked in a timely manner and are closed with the issuing authority correctly.
Other duties as maybe assigned.
What we are looking for:
Bachelor's degree and min 5+ years of permitting experience in either the engineering, construction, architecture, or telecommunications industries;
Experience with and understanding of wireline technologies specifically OSP fiber builds (buried/aerial, UG)
Familiarity with coordinating ROW issues and managing OSP for aerial Fiber Optic networks.
Ability to manage permitting processes, including highway, railroad, city, county, state, and municipal requirements for telecommunications construction.
Local knowledge of traffic control permitting requirements.
Expertise in Microsoft Office programs and Adobe Acrobat. Working knowledge of Google Earth/Maps.
Highly organized, self-starter, and detail-oriented with excellent time management and strong attention to detail.
Possess strong professional written, verbal, and interpersonal communication skills, including the ability to negotiate, build consensus, and provide solutions to problems.
Ability to take direction with ease, including changes to schedule and workflow priorities, and work independently or as a team member.
Critical thinking skills to make assessments and provide solutions to problems.
$46k-59k yearly est. 2d ago
Showroom Coordinator
Adecco 4.3
Service coordinator job in Stamford, CT
Adecco Creative is partnering with a global electronics company to recruit for an Experience & Showroom Coordinator. This position will be 5 days onsite in Stamford, CT. The role is ongoing contract and requires flexibility to work weekends and holidays as needed.
Job Summary:
We are looking for an organized and customer-focused Showroom Coordinator to manage the day-to-day operations of our kitchen appliance showroom. The ideal candidate will be responsible for ensuring the showroom runs smoothly, assisting customers with product inquiries, and supporting the events & marketing team. This role requires excellent communication, organizational skills, and attention to detail to create a positive customer experience.
Our environment is not a typical corporate event space. You will be part of a team with a strong collaborative work ethic that is passionate about putting their skills to work.
Key Responsibilities:
Maintain a clean, organized, and visually appealing showroom environment.
Greet customers warmly and assist with any inquiries.
Support the marketing & culinary team with administrative tasks, including scheduling appointments, tours, managing customer follow-ups, ordering supplies, fulfilling small appliance sales, event set up/breakdown.
Monitor inventory levels and communicate restocking needs with the manager.
Assist with operations of events, demonstrations, or training sessions held in the showroom.
Help curate new experiences at the brand to drive traffic and sales leads.
Handle customer service tasks, including addressing concerns and ensuring a seamless shopping experience.
Stay informed about product updates, promotions, and industry trends to better assist customers.
Develop and maintain relationships with event-related vendors & contractors including, but not limited to creative, external caterers, chefs, talent and support staff.
Assist with developing recap reports post event.
Assist with content capture of all events and assist with socializing on social platforms and website.
Facilitate on-going tours of facility
General administrative duties.
Qualifications:
Previous experience in retail, showroom, or customer service roles.
Strong organizational skills and attention to detail.
Excellent interpersonal and communication abilities.
Ability to multitask and manage time effectively in a fast-paced environment.
Basic knowledge of kitchen appliances or willingness to learn about product features and functionality.
Proficient in basic computer applications, inventory systems and other software solutions like Canva, Mailchimp, Envoy, Shopify, Toast.
Digital / Social media expertise (Facebook, Instagram, Twitter, YouTube, TikTok)
Flexibility to work weekends and holidays as needed.
Ability to lift up to 25lbs+
$37k-48k yearly est. 2d ago
Patient Service Coordinator- Hematology / Oncology
Hartford Healthcare 4.6
Service coordinator job in Bridgeport, CT
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
Warmly greets and registers arriving patients.
Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
High school diploma or equivalent preferred
Relevant experience in a fast-paced medical office highly preferred.
Epic experience preferred.
Positive, customer-focused approach, with commitment to providing excellent patient care.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
Proven ability to work effectively in a team environment.
Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
Strong computer skills. Solid working knowledge of Microsoft Office software.
Basic working knowledge of medical terminology.
Ability to travel independently to satellite offices with or without advanced notice.
Strong working knowledge of insurance requirements.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
$32k-37k yearly est. 3d ago
Admissions Advisor, SL-3
Purchase College, State University of New York 3.8
Service coordinator job in Harrison, NY
Posting Number S403P Job Title Admissions Advisor, SL-3 Application Deadline 02/08/2026 Department Admissions FT - PT Full Time Part-time % Minimum Salary $57151 + $4000 (location pay) Maximum Salary $57151 + $4000 (location pay) Description Reporting to the Assistant Director of Admissions, the Admissions Counselor represents Purchase College to prospective first-year, transfer, and graduate students, their families, counselors, and the general public. The counselor develops and implements strategic recruitment plans for assigned student populations and territories, actively engages prospective students through events, school visits, presentations, and information sessions, and provides personalized guidance throughout the admissions process. The successful candidate demonstrates professionalism, superior customer service and communication skills, and a commitment to supporting the College's mission. The counselor also creates and manages communications and social media content, evaluates enrollment data to guide outreach strategies, and collaborates on various recruitment initiatives.
Qualifications
Required:
Bachelor's degree.
Strong customer service skills and a commitment to student success.
Superior communication skills (spoken, written, group, and individual).
Excellent organizational skills and attention to detail.
Strong analytical skills and ability to make independent, data-informed decisions.
Proficiency with Microsoft Office Suite.
Ability to work independently and collaboratively within a team environment.
Preferred:
Experience in higher education administration, admissions, or student services.
Experience advising or recruiting undergraduate and/or transfer students.
Experience using Slate or other admissions CRM systems.
Experience using BANNER.
Bilingual in Spanish (strongly preferred).
Candidates must attach the following documents to their online application: resume, cover letter, and a document containing the names and contact information for three (3) professional references (upload as list of references).
Special Note
About Purchase College, SUNY
A top 10 public school, according to U.S. News & World Report, Purchase College, part of the State University of New York (SUNY) system, was founded in 1967 by Governor Nelson Rockefeller. His aspiration for Purchase was to create a dynamic campus that combined conservatory training in the visual and performing arts with programs in the liberal arts and sciences, in order to inspire an appreciation for both intellectual and artistic talents in all students. Today, Purchase College, SUNY is a community of students, faculty, and friends where open-minded engagement with the creative process leads to a lifetime of intellectual growth and professional opportunity. For more information about the college, visit Purchase College.
Benefits -
* Health, dental, and vision benefits are available to eligible employees after a 28-day waiting period. More information regarding other benefits such as generous paid time off, tuition assistance, and retirement systems can be found on SUNY's Benefit Summaries website.
* Purchase College is a qualifying government employer allowing eligible employees to participate in the Public Service Loan Forgiveness program.
* Access to the NAEYC-accredited, on-campus child care at The Children's Center.
* Discounted access to the world-class Performing Arts Center, free admission to the Neuberger Museum of Art, and free access to the athletic facilities.
* Other benefits include business-casual dress and an opportunity to telecommute (dependent on job function and operational need). For detailed information on some of the College's employee benefits, visit the College's Human Resources/Benefits website.
Nondiscrimination Policy - Purchase College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to service, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the Purchase community (including vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. To view the entire policy, please visit the following website: Purchase College Human Resources Policies and Procedures website.
Women, minorities, and individuals with disabilities are encouraged to apply. Purchase College is an AA/EEO employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and the availability regarding the University's current campus security policies. Purchase College's Annual Security Report is available at Purchase College NYS University Police Website.
Date to be Filled 03/01/2026
$57.2k yearly 6d ago
Academic Affairs Coordinator
Long Island University 4.6
Service coordinator job in Brookville, NY
The Long Island University College of Veterinary Medicine (LIU-CVM) invites applications for the position of Academic Affairs Coordinator (AAAC). The AAC will report to Associate Dean of Academic Affairs (ADAA)_. The AAC will work with the ADAA and others in the office in facilitating the oversight, planning, and scheduling of academic programs at LIU-CVM and perform other duties as assigned.
Job Responsibilities
* Ensure the policies and procedures established by LIU-CVM are fully implemented regarding the academic program.
* Works collaboratively with others in the Academic Affairs area
* Assist with communication of relevant information to
* Assist with the management of the department operations and
* Assist with student registration.
* Perform student scheduling.
* Monitor, organize, and maintain student and faculty files/documents.
* Assist in Scheduling student learning experiences of clinical clerkships in year 4.
* Interact effectively with diverse students, faculty, staff and resolve issues.
* Communicate policies, procedures and practices to faculty, students, university personnel and others.
* Maintain databases to gather data, compile statistics, and generate reports.
* Oversee and manage additional support staff, as assigned.
* Provide support in documenting accreditation information.
* Other duties as assigned.
Job Skills & Qualifications
* Work experience and familiarity with the veterinary medical profession.
* Strong people skills including communication and emotional intelligence
* Solutions-oriented and problem solving
* Discretion and professionalism in management of sensitive personal and college materials
* CVT/LVT/RVT or MSc credentials will strengthen the position application, which are desired but are not essential.
* Proficiency in the use of excel, word, OneDrive, and various software programs (i.e., Evalue)
LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.
$61k-75k yearly est. 16d ago
Policy Coordinator
QSAC Careers 4.2
Service coordinator job in Melville, NY
is $70,000-$80,000.
Full Time Position
RESPONSIBILITIES
Complete required QSAC orientation.
Ensure health, safety, and welfare of individuals.
Maintain individual/family confidentiality.
Attendance and punctuality is essential.
Commitment to company values and adherence to policies.
Develop QSAC policies and procedures in accordance with OPWDD regulations.
Review OPWDD ADMs to ensure continued compliance with changing regulatory requirements.
Develop training protocols and train staff on agency policies across all QSAC locations.
Maintain records of staff training to ensure compliance.
Conduct observations to ensure that all QSAC policies and all applicable Federal, State, and local laws and regulations are being adhered to.
Interview staff to ensure understanding of QSAC policies and procedures and in-service staff as needed.
Schedule quarterly and semi-annual departmental policy meetings to ensure policy standards are being met and effectively implemented.
Take minutes for policy meetings.
Review and maintain documentation and provide reports and recommendations to supervisors.
Perform other duties as assigned by supervisors and/or senior management.
MINIMUM QUALIFICATIONS
Qualifications are subject to change in accordance with government regulations.
Bachelor's Degree and/or substantial related experience.
3-5 years professional work experience.
1-2 years' experience in working with the adult developmental disabilities population (preferred not required).
Extensive knowledge of OPWDD Regulations, as well as Federal, State, and local regulatory requirements.
Knowledge and experience writing and developing Agency Policy as well as developing and conducting staff training.
Excellent interpersonal, critical thinking, problem-solving and communications skills.
Ability to work independently with minimal supervision.
Must be proficient in Microsoft Word and Excel.
Must be able to travel across QSAC sites in NYC and Long Island (NYS valid drivers license)
Benefits
QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.
Competitive salary
Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
Medical can be as low as $1dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
Generous Paid Time Off policy (for full time staff) Start with 24 days annually
Group Life Insurance and Long Term Disability (for FT staff)
Flexible Spending Accounts (for FT staff)
Pre-Tax Commuter Benefits
403(b) Retirement with Employer Discretionary Match (for FT staff)
Paid Training in the field of human services and ABA
Opportunities for career advancement
Qualifications are subject to change in accordance with government regulations.
*This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
QSAC is an Equal Opportunity Employer (EOE).
Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.
To easily apply: please send resume to jobs@qsac.com
$70k-80k yearly 39d ago
Criminal Justice Client Care Coord
Choice of New Rochelle In 3.4
Service coordinator job in White Plains, NY
Purpose of the Role:
The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community.
Essential Functions of the Role:
Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:
Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services.
Transport clients from County Jail upon release.
Complete initial assessment and follow-up re-assessments.
Provide direct services to clients through regular case management meetings.
Assess clients' needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients' well-being, productivity, and stability.
Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties.
Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc.
Follow up with clients to ensure their situations have improved.
Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism.
Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes.
Comply with eligibility and reporting requirements for re-entry programming.
Works with other programs to provide services and referrals to eligible clients.
Other duties as assigned.
Working Relationships:
Internal: Criminal Justice Program Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule: Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment:
Traditional office environment.
Must be comfortable attending appointments at various agencies, facilities, and client's homes.
Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing, or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
Minimum Qualifications - Knowledge, Skills and Abilities Required
Minimum of a bachelor's degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master's Degree preferred OR
At least two years' experience working in a program or organization serving high-risk individuals OR
Prior case management, therapy, or counseling experience with individuals and/or groups.
Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies.
Unwavering commitment to quality programs and data-driven program evaluation.
Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills.
Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.
$35k-43k yearly est. Auto-Apply 60d+ ago
Field Service Planning Coordinator I
Technical Safety Services 3.2
Service coordinator job in Deer Park, NY
Who are we?
Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS' customers who are doing dramatic work focused on improving the human condition.
TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers - helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States.
How will you make an impact?
The Field Service Planning Coordinator will play a crucial role in enhancing the customer's experience. The impact will be achieved by diligently managing service schedules for both existing and new customers, ensuring exceptional service delivery, meeting deadlines, addressing urgent request promptly, and overseeing repairs. Through these efforts, the coordinator will significantly contribute to the prioritization of our customers satisfaction and safety.
** This position is fully onsite at our Deer Park office location.
What will you do?
Client Communication - Promptly respond to client inquiries via phone and email, providing comprehensive product and service information while addressing repair requests efficiently and effectively.
Inventory and Scheduling Oversight - Manage monthly inventory lists, ensuring all items requiring service are scheduled after PO/payment collection, document reasons for any missed items in the scheduling process.
ServiceCoordination - Organize and schedule field service work orders, prioritizing tasks to ensure the most efficient timeline possible for service delivery
Order Review and Assignment - Review daily field service orders, assign tasks to technicians, and monitor job progress to ensure timely completion.
Issue Resolution - Identify, investigate, and resolve any client or technician issues that may arise during service delivery, ensuring seamless operations and customer satisfaction.
Other duties as assigned
How will you get rewarded?
TSS offers competitive salaries and a wide range of benefits:
Salary range of $24.00 - $30.00 hourly
(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data)
Medical, vision and dental insurance
401(k) plan with a company matching contribution
Long-term disability, short-term disability, and life insurance
Competitive Paid Time Off (PTO) and company paid holidays
How will you get here?
Education and Experience
2-5 years of field service industry experience in a customer service or scheduling/coordination
position
Demonstrate strong communication skills and an ability to deliver results through teamwork
Proficient in Microsoft Outlook, Excel and Word
A combination of education, training, and related experience may meet the requirements.
Knowledge, Skills and Abilities
Proficiency in using software or platforms for scheduling and coordination purposes.
Must think critically and creatively and be able to work independently as well as have strong organizational and planning skills.
Strong interpersonal skills
Ability to successfully solve challenging issues, perform critical thinking, and be detail oriented
Excellent organizational ability - can easily multitask and shift priorities as need
Ability to think and plan strategically.
Excellent customer service and communication skills, both verbal and written.
Strong troubleshooting and problem-solving skills with the ability to learn new systems and services.
Excellent organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic environment while maintaining a customer-centric approach.
Ability to quickly learn and train others on the use of Service Manager other software systems.
TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it's the right fit for you? Call us and let's talk.
$24-30 hourly Auto-Apply 40d ago
Resident Services Aide
EBC White Plains LLC 3.6
Service coordinator job in White Plains, NY
Job Description
Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual - not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you'll make an impactful difference. Because the difference is you.
Come join us!
We are seeking compassionate and dedicated Resident Service Assistants/Home Health Aides with a skillset and a heart for helping residents make the most of each day. In this position, you'll be a friendly and familiar face to our residents, providing hands-on care in a respectful and dignified manner. Your role is essential to the care and safety of residents who choose to call The Bristal home. The loving care you bring to the services you provide is fundamental to the quality of life and the general wellbeing of our residents every day.
Additional responsibilities include:
Assisting residents manage Activities of Daily Living (ADLs)
Escorting residents to meals and recreational activities
Supporting residents in achieving their highest level of physical, emotional and psycho-social well-being
Helping out as needed in the Wellness area to ensure the safety, comfort and wellbeing of our residents
Following all policies and procedures, and adhering to the instructions of the Nurse Shift Supervisor and the Director of Wellness
Must be able to work Sundays
Qualifications:
Home Health Aide
Experience assisting those with Alzheimer's disease and dementia is a plus
Must be able to speak and read in English
Previous experience with geriatric population preferred, providing assistance with ADLs
Ability to follow instructions and establish personal care routines
Basic understanding of dementia; patience and professionalism in redirecting residents
Ability to adjust to different personality types and situations in positive ways
Must always be reliable, caring and gentle in touch and demeanor
Maintain an abiding respect for the elderly and remain calm at all times
$26k-34k yearly est. 28d ago
After School Coordinator
Portledge School 4.1
Service coordinator job in Locust Valley, NY
Portledge School was founded in 1965 and is located on the beautiful North Shore of Long Island. Approximately fifty minutes (28 miles) from NYC by train, Portledge is nestled on a pastoral 63-acre tree-lined campus that is known for its cherry blossoms in spring. Enrolling approximately 535 students in grades PN-12, Portledge offers a competitive college preparatory program in a warm, inclusive community. We seek to inspire our students to realize their individual potential by developing critical thinking skills and moral courage necessary for lifelong learning in an increasingly complex world. Portledge is fully committed to a culturally diverse faculty and student body.
Job Description:
Portledge School seeks to hire a dynamic part-time After-School Coordinator to help supervise, engage and care for students ranging from Pre-Kindergarten to Fifth Grade in the Portledge School “After 3:00 Club” and After School Enrichment program. The After 3:00 Club is designed to serve families who require supervision for their children beyond the normal school hours. After School Enrichment offers a variety of classes for students after the school day is finished. This position would report directly to the Controller. This is a part-time, 10-month position.
Responsibilities:
Oversee all Auxiliary program activities and resources throughout the school year: this includes “After 3 Club”, for Lower School students, and “After School Enrichment” which offers age-level topical programs (Chess, Basketball, Dance; etc).
Create daily, quarterly, and annual schedules for all after-school programs, including coordination with all other school events to avoid/manage scheduling conflicts.
Manage and supervise after school program staff and all third party vendors, with regular in-person monitoring of program events.
Manage regular billing summary sheets for staff, ensure accuracy of all program revenue and expenses, and serve as auxiliary programs budget manager.
Assist with supervision coverage of enrolled students in after-school programs as needed and supervision of special events as needed.
Design and implement a schedule of activities with After 3:00 Club staff each day, including outdoor play, structured and unstructured play activities, snacks, and homework support
Proactively suggest and implement auxiliary program improvements and new activities.
Collaborate with the Controller regarding auxiliary program budgets, profits, and enrollment projections.
Ensure profitability and sustainability of all auxiliary programs, activities, and events.
Collaborate with Communications to develop marketing materials to advertise and publicize auxiliary programs.
Collaborate with the Head of Campus Operations and/or Facilities Supervisor regardingevent requests in regard to Enrichment schedules and work orders, as needed.
Ensure all auxiliary school programs are compliant with applicable federal, state, and local licensing and supervision requirements and regulations.
Maintain open and regular communication and serve as auxiliary program liaison for participating families.
Engage regularly with Portledge families through casual and formal family meetings to build strong community relationships and gauge interest in new or improved auxiliary program activities.
Collect COI's, W-9's, and background checks from vendors.
Other duties as assigned.
Qualifications:
Experience in an educational aftercare and or educational auxiliary program setting is required.
Experience managing instructional and care-oriented professionals required.
Ability to comfortably, warmly, and effectively engage with large and small groups of adults and/or students in professional or social settings.
CPR and First Aid certification preferred
Belief in the value of all types of diversity with a commitment to social justice and equity
Dedicated to following and modeling Portledge safety and security procedures for all auxiliary program staff and participating students.
Proven success with creating and implementing a schedule of auxiliary program activities and managing auxiliary program budgeting and billing.
Ability to communicate effectively and collaborate with colleagues, direct reports, students, and families.
Ability to problem solve and make sound, timely decisions.
Application Notes:
Please apply through the link provided on our Careers Page with your resume and cover letter.
Compensation:
$30-$35 per hour
Deadline:
Position open until filled
Start Date:
Immediate
Website:
*****************
Medicaid Eligibility / Authorization Coordinator
REPORTS TO: Controller
At Sunshine Homecare Services, we believe access to quality care begins with compassion, accuracy, and advocacy. We are seeking a dedicated Medicaid Eligibility / Authorization Coordinator who is passionate about supporting patients and families by ensuring uninterrupted insurance coverage and timely authorizations.
This role is vital to our mission, serving as a key liaison between patients, families, payers, and internal teams. The Coordinator ensures that eligibility, authorizations, and compliance requirements are met so our clients can receive care without delay across all Sunshine Homecare agencies.
QUALIFICATIONS
Bachelor's Degree with 3-5 years of experience in Medicaid eligibility and authorization management within a healthcare setting, including acquiring and maintaining authorizations for Medicaid and other insurance plans.
Knowledge of NHTD and TBI program requirements and regulations is a plus.
Experience working directly with patients, family members, servicecoordinators, Medicaid representatives, and insurance companies.
Ability to read, write, and comprehend instructions, short correspondence, and memos; ability to draft professional written communications.
Strong verbal communication skills, with the ability to effectively present information in one-on-one and small-group settings.
Proficiency in office equipment and computer applications, including Microsoft Word and Excel.
Strong organizational, interpersonal, and time-management skills.
Ability to apply common-sense reasoning to carry out instructions and resolve routine issues.
Ability to manage standardized processes with occasional variables in a fast-paced environment.
CONTACTS
External Contacts:
Patients and patient families
Servicecoordinators
Medicaid representatives
Insurance companies
Outside billing vendors
Internal Contacts:
Administrative staff
Intake team
Finance department
EQUIPMENT USED
Computer
Telephone
Copier
Fax machine
SPECIFIC DUTIES AND RESPONSIBILITIES (ADA ESSENTIAL FUNCTIONS)
In compliance with the Americans with Disabilities Act (ADA), essential job functions are identified below. A duty is considered essential if the position exists to perform that duty, requires specialized skills, or can only be performed by a limited number of employees.
☒ Confirm patient insurance coverage and eligibility for services prior to admission and before services are rendered.
☒ Obtain initial and ongoing authorizations from Medicaid and insurance companies, ensuring all required documentation is submitted accurately and timely.
☒ Serve as a liaison between patients, families, insurance representatives, servicecoordinators, and clinical staff to facilitate the authorization process and resolve issues.
☒ Gather and submit all required documentation for patients enrolled in NHTD and TBI programs.
☒ Track patient eligibility status and ensure continuous enrollment to prevent service interruptions.
☒ Submit required documentation to Medicaid for fee-for-service patients, including pediatric cases.
☒ Develop and maintain a tracking system for expiring authorizations, reviewing weekly to prevent lapses that may result in non-payment.
☒ Follow up on outstanding authorization requests to ensure timely determinations and continuity of care.
☒ Provide clear information and support to patients and families regarding insurance coverage and authorization processes, promoting a positive patient experience.
☒ Maintain accurate and compliant records of all authorization requests, approvals, and denials in accordance with regulatory and internal policies.
☒ Perform other duties as assigned by the Controller.
CUSTOMER SERVICE & INTERPERSONAL SKILLS
Assists team members as needed
Demonstrates cooperation and professionalism with patients, families, supervisors, and colleagues
Maintains a friendly, respectful, and professional work environment
Accepts constructive feedback and adjusts performance accordingly
Uses established communication channels effectively
Respects individuals and seeks assistance appropriately when needed
SPECIALIZED SKILLS & TECHNICAL COMPETENCIES
Proficiency in ePACES and electronic eligibility systems
Experience with HHA Exchange preferred
Strong telephone and customer service skills
Word processing and spreadsheet management
Accurate data entry skills
PHYSICAL DEMANDS
The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
☒ Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or negligible force frequently. This position involves prolonged periods of sitting and extended computer use.
ADDITIONAL INFORMATION
Essential job duties listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the task responsibilities and requirements of the position. Employees may be required to perform other job-related assignments as requested.
Sunshine Homecare Services is an equal opportunity employer. Sunshine Homecare Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Joanne DiBiasi of Human Resources at ************** Ext 2213
Sunshine Homecare complies with all applicable federal, state, and local laws regarding background checks, including the Fair Credit Reporting Act (FCRA). We will obtain your written consent before conducting any background check and will provide you with a copy of the report, if requested.
We are committed to complying with all applicable laws and regulations regarding background checks. We will obtain your written consent before conducting any background check and will ensure that the information obtained is used in a fair and lawful manner.
$32k-43k yearly est. 29d ago
Community Outreach & Client Intake Specialist
La Fuerza Unida Inc.
Service coordinator job in Glen Cove, NY
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
401(k)
About La Fuerza Unida, Inc. La Fuerza Unida, Inc. is a 501(c)(3) not-for-profit organization founded in 1978 to enhance the social, literary, educational, cultural, and economic conditions of Hispanic-Americans and the low-to-moderate income community at large. Created as an outgrowth of community needs and shared interests among Spanish-speaking persons residing in Long Island, La Fuerza serves as a vital resource for the City of Glen Cove and neighboring communities across Nassau County, Suffolk County, Queens, and Brooklyn.
Position Overview
We are seeking a dedicated and detail-oriented Community Outreach & Client Intake Specialist to serve as a vital bridge between our organization and the communities we serve. This role combines grassroots community engagement with precise client intake support for our foreclosure prevention team. The ideal candidate is passionate about community service, excels at building relationships, and has a meticulous approach to documentation and data management.
This position offers a unique opportunity for professional growth, including potential sponsorship for certified housing counselor training for the right candidate interested in deepening their impact in the housing counseling field.
Key Responsibilities
Community Outreach (Boots-on-the-Ground Engagement)
Conduct outreach throughout Glen Cove, Nassau County, Suffolk County, and Queens to connect community members with La Fuerza's services
Promote and educate the public about our programs including:
Foreclosure prevention and housing counseling services
ESL (English as a Second Language) courses
Financial literacy programs
Before- and After-School Program (K-5)
Translation services
Documentation assistance (SNAP Benefits, passport applications, etc.)
Represent La Fuerza at community events, local gatherings, and partner organizations
Build and maintain relationships with community members, local businesses, and partner agencies
Create engaging outreach materials using design platforms (i.e. Canva)
Client Intake & Support
Conduct thorough and accurate intake interviews with clients facing foreclosure
Collect and document detailed client information with meticulous attention to detail
Maintain organized client files and databases to support housing counselors' case management
Ensure all documentation meets requirements for quarterly, mid-year, and annual reporting
Provide compassionate, culturally sensitive support to clients during intake process
Follow up with clients as needed to complete documentation
Assist with data entry and reporting tasks to track program outcomes
Foreclosure Team Support
Work closely with certified housing counselors to ensure seamless client onboarding
Participate in team meetings and case reviews
Learn foreclosure prevention processes and housing counseling best practices
Support administrative needs of the foreclosure prevention program
Required Qualifications
High school diploma required;
Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams)
Experience with design and content creation tools (Canva or similar platforms)
Exceptional attention to detail and organizational skills
Strong written and verbal communication skills
Ability to work independently and manage time effectively in the field
Comfortable engaging with diverse communities and populations
Reliable transportation for community outreach throughout service areas
Commitment to La Fuerza's mission of serving low-to-moderate income communities
Preferred Qualifications
Bachelors Degree
Fluency in other languages (i.e. Spanish, Haitian Creole, or Chinese Mandarin, etc)
HUD-certified housing counselor or HUD housing counseling certification
Prior experience in social services, community outreach, or nonprofit work
Experience with client intake, case management, or data collection
Knowledge of housing issues, foreclosure prevention, or financial counseling
Familiarity with Long Island communities and social service landscape
Experience working with immigrant and multilingual populations
$41k-63k yearly est. 21d ago
Community Specialist III (Sign-On Bonus $1,000)
The Arc Rockland 3.3
Service coordinator job in New City, NY
Job Description
Community Specialist III
Status: Non-Exempt
Hourly Rate: $21.67 to $22.80 (Part-Time and Full-Time opportunities available)
Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.
Department: Direct Care
About The Arc Rockland
The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.
Position Summary
As a Community Specialist III at The Arc Rockland, you will take a leading role in designing and delivering programs that foster independence, inclusion, and personal growth. This position combines hands-on support with program development and staff mentorship. You will lead instructional activities, conduct assessments, and connect individuals to opportunities that align with their goals - whether in skill-building, community engagement, or employment readiness. Your expertise ensures quality services, compliance with regulations, and a safe, supportive environment for all participants.
Role's Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.
Program Development & Instruction
• Design and implement lesson plans based on individual program goals and assessments.
• Prepare instructional materials and lead hands-on activities in site-based and community settings.
• Teach functional skills, including work readiness, independent living, behavior management, and community integration.
Assessment & Planning
• Conduct and document assessments to identify interests, skills, and training needs.
• Match individuals with training, volunteer opportunities, internships, and employment aligned with their goals.
• Maintain and organize program documentation, including valued outcomes, behavioral data, monthly notes, and habilitation plans.
Direct Support
• Provide personal care assistance as needed (e.g., toileting, feeding, hygiene).
• Administer medications after AMAP certification.
• Ensure health, safety, and welfare of participants on-site and in the community.
Leadership & Mentorship
• Provide guidance and oversight to staff, including mentoring new team members and supporting orientation.
• Act as liaison with community organizations, volunteer sites, and agencies.
• Participate in planning meetings and contribute to team decision-making.
Compliance & Reporting
• Complete timely documentation and incident reports per regulatory requirements.
• Maintain organized program areas and replenish materials as needed.
• Perform bus duty functions, including traffic monitoring and attendance documentation.
Requirements
• Bachelor's degree in Special Education, Psychology, Human Services, or a related field (Five years of experience working in a direct support position outside of this agency, along with demonstrated competencies in completion of the required duties, may be substituted in lieu of a degree.)
• One (1) year of professional experience working directly with individuals with development disabilities preferred.
What We Offer
• Competitive pay that reflects your skills and dedication
• Comprehensive benefits package to support your health and well-being
• Paid training to set you up for success from day one
• Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle
• Part-time and full-time roles so you can choose what works best for you
• Tuition reimbursement and career advancement opportunities to help you grow with us
How To Apply?
Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.
The Arc Rockland is an Equal Opportunity Employer.
The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.
$21.7-22.8 hourly Easy Apply 12d ago
Policy Coordinator
QSAC, Inc. 4.2
Service coordinator job in Melville, NY
Job Description
is $70,000-$80,000.
Full Time Position
RESPONSIBILITIES
Complete required QSAC orientation.
Ensure health, safety, and welfare of individuals.
Maintain individual/family confidentiality.
Attendance and punctuality is essential.
Commitment to company values and adherence to policies.
Develop QSAC policies and procedures in accordance with OPWDD regulations.
Review OPWDD ADMs to ensure continued compliance with changing regulatory requirements.
Develop training protocols and train staff on agency policies across all QSAC locations.
Maintain records of staff training to ensure compliance.
Conduct observations to ensure that all QSAC policies and all applicable Federal, State, and local laws and regulations are being adhered to.
Interview staff to ensure understanding of QSAC policies and procedures and in-service staff as needed.
Schedule quarterly and semi-annual departmental policy meetings to ensure policy standards are being met and effectively implemented.
Take minutes for policy meetings.
Review and maintain documentation and provide reports and recommendations to supervisors.
Perform other duties as assigned by supervisors and/or senior management.
MINIMUM QUALIFICATIONS
Qualifications are subject to change in accordance with government regulations.
Bachelor's Degree and/or substantial related experience.
3-5 years professional work experience.
1-2 years' experience in working with the adult developmental disabilities population (preferred not required).
Extensive knowledge of OPWDD Regulations, as well as Federal, State, and local regulatory requirements.
Knowledge and experience writing and developing Agency Policy as well as developing and conducting staff training.
Excellent interpersonal, critical thinking, problem-solving and communications skills.
Ability to work independently with minimal supervision.
Must be proficient in Microsoft Word and Excel.
Must be able to travel across QSAC sites in NYC and Long Island (NYS valid drivers license)
Benefits
QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.
Competitive salary
Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
Medical can be as low as $1dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
Generous Paid Time Off policy (for full time staff) Start with 24 days annually
Group Life Insurance and Long Term Disability (for FT staff)
Flexible Spending Accounts (for FT staff)
Pre-Tax Commuter Benefits
403(b) Retirement with Employer Discretionary Match (for FT staff)
Paid Training in the field of human services and ABA
Opportunities for career advancement
Qualifications are subject to change in accordance with government regulations.
*This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
QSAC is an Equal Opportunity Employer (EOE).
Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.
To easily apply: please send resume to *************
$70k-80k yearly Easy Apply 11d ago
Field Service Planning Coordinator I
Technical Safety Services 3.2
Service coordinator job in Deer Park, NY
Job Description
Who are we?
Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS' customers who are doing dramatic work focused on improving the human condition.
TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers - helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States.
How will you make an impact?
The Field Service Planning Coordinator will play a crucial role in enhancing the customer's experience. The impact will be achieved by diligently managing service schedules for both existing and new customers, ensuring exceptional service delivery, meeting deadlines, addressing urgent request promptly, and overseeing repairs. Through these efforts, the coordinator will significantly contribute to the prioritization of our customers satisfaction and safety.
** This position is fully onsite at our Deer Park office location.
What will you do?
Client Communication - Promptly respond to client inquiries via phone and email, providing comprehensive product and service information while addressing repair requests efficiently and effectively.
Inventory and Scheduling Oversight - Manage monthly inventory lists, ensuring all items requiring service are scheduled after PO/payment collection, document reasons for any missed items in the scheduling process.
ServiceCoordination - Organize and schedule field service work orders, prioritizing tasks to ensure the most efficient timeline possible for service delivery
Order Review and Assignment - Review daily field service orders, assign tasks to technicians, and monitor job progress to ensure timely completion.
Issue Resolution - Identify, investigate, and resolve any client or technician issues that may arise during service delivery, ensuring seamless operations and customer satisfaction.
Other duties as assigned
How will you get rewarded?
TSS offers competitive salaries and a wide range of benefits:
Salary range of $24.00 - $30.00 hourly
(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data)
Medical, vision and dental insurance
401(k) plan with a company matching contribution
Long-term disability, short-term disability, and life insurance
Competitive Paid Time Off (PTO) and company paid holidays
How will you get here?
Education and Experience
2-5 years of field service industry experience in a customer service or scheduling/coordination
position
Demonstrate strong communication skills and an ability to deliver results through teamwork
Proficient in Microsoft Outlook, Excel and Word
A combination of education, training, and related experience may meet the requirements.
Knowledge, Skills and Abilities
Proficiency in using software or platforms for scheduling and coordination purposes.
Must think critically and creatively and be able to work independently as well as have strong organizational and planning skills.
Strong interpersonal skills
Ability to successfully solve challenging issues, perform critical thinking, and be detail oriented
Excellent organizational ability - can easily multitask and shift priorities as need
Ability to think and plan strategically.
Excellent customer service and communication skills, both verbal and written.
Strong troubleshooting and problem-solving skills with the ability to learn new systems and services.
Excellent organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic environment while maintaining a customer-centric approach.
Ability to quickly learn and train others on the use of Service Manager other software systems.
TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it's the right fit for you? Call us and let's talk.
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VBcAmJ8b6Z
$24-30 hourly 11d ago
Outreach Coordinator
Choice of New Rochelle In 3.4
Service coordinator job in White Plains, NY
Purpose of the Role:
Grow the agency's client base through relationship building in the community and personal visit sites. Identify persons who currently do not have benefits (either have not applied or benefits have expired) or an agency affiliation. Through a one-on-one meeting, determine if the person can benefit from the support and services of CHOICE such that their lives will become stable, recovery centric and interactive (minimizing isolation).
Essential Functions of the Role:
Identify and build relationships with organizations and individuals in places such as, but not limited to: hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized persons, etc., promoting and building awareness regarding CHOICE, its mission and services.
Meet one-on-one with person needing services, screen to determine eligibility.
Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential clients and can benefit from CHOICE.
For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until in-take has been completed.
Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment.
Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes.
Special projects and other duties as assigned.
Qualifications for this Role:
CHOICE is a peer organization. Persons who work on the team must have direct experience with, or have a family member with a mental health condition or disability.
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Proven ability to effectively engage staff and persons in shelters, soup kitchens, and other similar environments.
Computer literacy required.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a must.
Compensation Range: $38,000 - $40,000
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
$38k-40k yearly Auto-Apply 31d ago
After School Coordinator
Portledge School 4.1
Service coordinator job in Locust Valley, NY
Portledge School was founded in 1965 and is located on the beautiful North Shore of Long Island. Approximately fifty minutes (28 miles) from NYC by train, Portledge is nestled on a pastoral 63-acre tree-lined campus that is known for its cherry blossoms in spring. Enrolling approximately 535 students in grades PN-12, Portledge offers a competitive college preparatory program in a warm, inclusive community. We seek to inspire our students to realize their individual potential by developing critical thinking skills and moral courage necessary for lifelong learning in an increasingly complex world. Portledge is fully committed to a culturally diverse faculty and student body.
Job Description:
Portledge School seeks to hire a dynamic part-time After-School Coordinator to help supervise, engage and care for students ranging from Pre-Kindergarten to Fifth Grade in the Portledge School “After 3:00 Club” and After School Enrichment program. The After 3:00 Club is designed to serve families who require supervision for their children beyond the normal school hours. After School Enrichment offers a variety of classes for students after the school day is finished. This position would report directly to the Controller. This is a part-time, 10-month position.
Responsibilities:
Oversee all Auxiliary program activities and resources throughout the school year: this includes “After 3 Club”, for Lower School students, and “After School Enrichment” which offers age-level topical programs (Chess, Basketball, Dance; etc).
Create daily, quarterly, and annual schedules for all after-school programs, including coordination with all other school events to avoid/manage scheduling conflicts.
Manage and supervise after school program staff and all third party vendors, with regular in-person monitoring of program events.
Manage regular billing summary sheets for staff, ensure accuracy of all program revenue and expenses, and serve as auxiliary programs budget manager.
Assist with supervision coverage of enrolled students in after-school programs as needed and supervision of special events as needed.
Design and implement a schedule of activities with After 3:00 Club staff each day, including outdoor play, structured and unstructured play activities, snacks, and homework support
Proactively suggest and implement auxiliary program improvements and new activities.
Collaborate with the Controller regarding auxiliary program budgets, profits, and enrollment projections.
Ensure profitability and sustainability of all auxiliary programs, activities, and events.
Collaborate with Communications to develop marketing materials to advertise and publicize auxiliary programs.
Collaborate with the Head of Campus Operations and/or Facilities Supervisor regardingevent requests in regard to Enrichment schedules and work orders, as needed.
Ensure all auxiliary school programs are compliant with applicable federal, state, and local licensing and supervision requirements and regulations.
Maintain open and regular communication and serve as auxiliary program liaison for participating families.
Engage regularly with Portledge families through casual and formal family meetings to build strong community relationships and gauge interest in new or improved auxiliary program activities.
Collect COI's, W-9's, and background checks from vendors.
Other duties as assigned.
Qualifications:
Experience in an educational aftercare and or educational auxiliary program setting is required.
Experience managing instructional and care-oriented professionals required.
Ability to comfortably, warmly, and effectively engage with large and small groups of adults and/or students in professional or social settings.
CPR and First Aid certification preferred
Belief in the value of all types of diversity with a commitment to social justice and equity
Dedicated to following and modeling Portledge safety and security procedures for all auxiliary program staff and participating students.
Proven success with creating and implementing a schedule of auxiliary program activities and managing auxiliary program budgeting and billing.
Ability to communicate effectively and collaborate with colleagues, direct reports, students, and families.
Ability to problem solve and make sound, timely decisions.
Application Notes:
Please apply through the link provided on our Careers Page with your resume and cover letter.
Compensation:
$30-$35 per hour
Deadline:
Position open until filled
Start Date:
Immediate
Website:
*****************
$30-35 hourly 8d ago
Community Specialist II (Sign-On Bonus $1,000)
The Arc Rockland 3.3
Service coordinator job in Nyack, NY
Job Description
Community Specialist II
Status: Non-Exempt
Hourly Rate: $19.63 to $20.66 (Part-Time and Full-Time opportunities available)
Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.
Department: Direct Care
About The Arc Rockland
The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.
Position Summary
As a Community Specialist II, you will take an active role in empowering individuals to achieve greater independence and success through personalized instruction and community engagement. This position goes beyond support-it's about teaching functional skills, fostering confidence, and building pathways to employment and inclusion. You'll deliver hands-on training in real-world settings, monitor progress, and collaborate with community partners to create opportunities that align with each person's goals. Your work ensures health, safety, and dignity while helping individuals reach their fullest potential.
Role's Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.
• Teach functional skills based on individual assessments, including work readiness, independent living, behavior management, and other areas of development.
• Monitor skill acquisition in various settings, including community-based work environments.
• Deliver hands-on instruction in community settings and collect data to track progress.
• Provide transportation and travel training to promote independence.
• Assess aptitudes, interests, and preferences to match individuals with community training experiences aligned with their desired outcomes.
• Prepare and maintain documentation, including daily data collection, monthly notes, and other required reports (e.g., ACCES-VR, OPWDD).
• Administer prescribed medications after successful completion of AMAP certification.
• Safely operate agency vehicles for transportation of individuals as required.
• Act as a liaison with community organizations to support inclusion and training opportunities.
• Participate in planning meetings and contribute to individualized program development.
• Identify learning and training needs and adapt instruction accordingly.
• Assist with personal care needs as necessary.
• Ensure health, welfare, and safety of individuals both on-site and in the community.
Requirements
• High School Diploma or GED
• At least one (1) year of experience working with individuals with developmental disabilities is preferred
• Valid New York State driver's license, active for a minimum of two (2) years with a clean driving record
What We Offer
• Competitive pay that reflects your skills and dedication
• Comprehensive benefits package to support your health and well-being
• Paid training to set you up for success from day one
• Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle
• Part-time and full-time roles so you can choose what works best for you
• Tuition reimbursement and career advancement opportunities to help you grow with us
How To Apply?
Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.
The Arc Rockland is an Equal Opportunity Employer.
The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.
How much does a service coordinator earn in Stamford, CT?
The average service coordinator in Stamford, CT earns between $34,000 and $77,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Stamford, CT