UC ANR Policy Institute - Academic Coordinator II (Associate Director) - Davis, CA (AP 25-04)
Service coordinator job in Davis, CA
University of California Agriculture and Natural Resources Application Window Applications received after this date will be reviewed by the search committee if the position has not yet been filled.
Final date: Thursday, Jan 1, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
Position Overview:
The University of California, Agriculture and Natural Resources (UC ANR) invites applications for an Associate Director/Academic Coordinator II with the UC ANR Policy Institute.
Location Headquarters: UC ANR, Davis, CA.
Purpose:
The Associate Director/Academic Coordinator II will provide statewide coordination and leadership for activities of the UC ANR Policy Institute. Specifically, this position will collaborate with the Director to develop new sources of funding including preparing grant applications and engaging with donors. This position will also communicate science-based research, pursue new opportunities for interdisciplinary collaboration with researchers internal and external to UC ANR, oversee contracts and grants, build relationships with local, state, and federal policymakers, and serve as a resource for UC academics engaging in science-to-policy work.
The UC ANR Policy Institute (Policy Institute), housed within the University of California Agriculture and Natural Resources, will be the one-stop shop for policymakers to find and easily access scientists and cutting-edge research on issues critical to California. The Policy Institute will also connect affiliated researchers to work across specialty areas, serve as a resource for UC academics interested in expanding policy-relevant work and communications, and will establish a policy advisory board to help identify priority research areas, grant opportunities, and partnerships. The Policy Institute will also conduct original research and real-time economic analyses to remain relevant and responsive to timely, critical issues.
Alignment. As described in UC ANR's Vision 2040, California faces a complex, ever-changing regulatory environment in which science-based input and community engagement are needed to inform policy decisions and implementation. Now more than ever, solutions are needed to mitigate the impact of extreme weather events and other disasters, advance more efficient methods of agriculture production, further sustainable land stewardship, strengthen food systems, and build resiliency to future impacts of social, political, and ecological challenges. As these challenges increase in complexity so, too, do their solutions. Local, state, and federal policies and regulations must adapt and be responsive, taking into consideration current scientific and technological advances.
This position will help UC ANR achieve its mission of cultivating thriving communities, sustainable agriculture, resilient ecosystems, and economic prosperity in California through development and sharing of equitable and collaborative science-based solutions that have national and global impact. Through research, education, extension, and outreach, this position will contribute to each of UC ANR's Public Value Statements.
Clientele. The UC ANR Policy Institute's clientele is necessarily broad given that it conducts a wide variety of activities, from conducting original research, calculating real-time economic analyses, and communicating science with policymakers. The Associate Director/Academic Coordinator II will primarily work with UC researchers and local, state, and federal policymakers, as well as partner organizations and stakeholders.
Major Duties and Responsibilities:
Provide statewide coordination for activities of the UC ANR Policy Institute.
Lead and contribute to effective communication efforts (e.g., develop and maintain websites, social media, blogs, and other media).
Develop, adapt, implement, and evaluate program activities, training, curriculum, and other educational activities and multi-media materials aligned with strategic plan and/or clientele needs.
Write policy briefs and support academics in writing policy briefs.
Develop proposals for extramural funding (e.g., grants, contracts, gifts/donations).
Effectively communicate science-based research to a variety of audiences.
Collaborate with other UC ANR academics, campus-based specialists and faculty and/or others, to address priority issues.
Oversee contracts and grants.
Serve as a resource for UC academics engaging in science-to-policy work.
Design and deliver professional development opportunities for academics engaging in science-to-policy communications.
Create a positive environment that supports the success of the unit team and team members - includes modeling and supporting a good team working environment. Sets goals and target outputs for shared clarity of vision.
Represent UC ANR in a professional manner. Liaison representation with other agencies and institutions in the public and private sectors.
Be an effective listener and communicator, take responsibility for own actions, motivate others, and keep commitments.
Interact with UC ANR Program Teams, specialists, campus based Agricultural Experiment Station faculty and others within the research/extension network to develop, strengthen and expand Policy Institute goals.
Participate in professional organizations and collaborate with federal, state and county governmental agencies, non-government organizations and others.
Represent UC ANR in a professional manner. Maintain positive relationships with stakeholders and clientele. Meet with and provide responsive communications with key stakeholders (e.g., industry partners, donors, policymakers and elected officials, and others as required).
Commitment to ongoing self-improvement both professionally and personally; interest in continued and lifelong learning.
Promote and operationalize UC ANR's Principles of Community (https://ucanr.edu/sites/ucanr/About_ANR/Principles_of_Community/)
Reporting Relationship:
The Associate Director/Academic Coordinator II reports to the Director of the UC ANR Policy Institute who is responsible for supervision and evaluation of the position, and works closely with Associate Directors within the UC ANR Policy Institute on programs and projects. This position also collaborates with UC ANR academics, Cooperative Extension staff, other UC academics, Vice Provost of Academic Personnel, Associate Vice-President, and Vice-President.
Qualifications Required:
Required Qualifications
A minimum of a Master's degree in agricultural, environmental, social sciences, or related field, with coursework or experience relevant to agricultural extension and public policy is required at the time of appointment. Doctoral degree is preferred.
Skills Required:
To be successful, Academic Coordinators require skills in the following:
Technical Competence
Demonstrated ability to prepare, deliver, and evaluate research, educational materials, and extension programming.
Ability to maintain literacy in internet communications and with computer software.
Administrative experience including managing contract and grant budgets, reporting and evaluation, and understanding and following institutional policies.
Demonstrated ability to secure and manage extramural funding.
Communication
Demonstrated excellence in written, oral, and interpersonal communication skills, including website development and management.
Demonstrated ability to listen, communicate, and extend complex information in a format tailored to diverse audiences (policymakers, funders, partners, and other external stakeholders).
Collaboration, Teamwork, and Flexibility
Demonstrated ability to work independently and collaboratively in teams and provide leadership for research and education activities.
Self-directed, responsible, and internally motivated.
Adapts to changing conditions, prepared to capitalize on opportunities and work around potential threats, shifting focus as times and organizational needs change.
Demonstrated ability to model and support effective teamwork and remain open to exploring new ideas and innovative solutions.
Interest in Continued and Lifelong Learning
Demonstrated commitment to ongoing self-improvement both professionally and personally.
Additional Requirements
Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required. Must possess or obtain valid California Driver's License to drive a County or University Vehicle.
We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire.
This is not a remote position. The candidate must be available to work onsite. In accordance with UC ANR Flexible Work Guidelines flexible work agreements are available upon approval by supervisors and periodic re-evaluation.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy for Employees, Students and Third Parties
APM - 035: Affirmative Action and Nondiscrimination in Employment
Desired Experience:
Familiarity with local, state, and federal policies and agencies.
Professional accomplishment in applied, stakeholder-driven research in a field such as agricultural or environmental economics, or another relevant discipline.
Strong diplomatic skills to engage in dialogue and creative problem-solving with diverse groups of stakeholders and partners.
Experience working across multiple disciplines in whole systems approaches that consider multiple elements of agricultural and food systems as complex coupled human and natural systems.
Learn more about Skills and Areas of Programmatic Review (including Professional Competence, University and Public Service) at: https://ucanr.edu/sites/Professional_Development/files/355229.pdf
About UC ANR:
UC ANR is a division of the University of California (UC) system that bridges the gap between local issues and the expertise of the UC system by providing research-based information, educational programs, and technical expertise to the public in areas such as agriculture, natural resources, nutrition, and youth development. UC ANR is part of a nationwide Cooperative Extension network, which began in the early 20th century to connect research from land-grant universities with the everyday needs of people in communities across the United States. Today, we collaborate with farmers, ranchers, diverse communities, youth and adult educators, and policymakers to address local and statewide issues related to food systems, water, climate change, and sustainable agriculture through a statewide network of campus-based researchers, county-based Advisors, and community educators. Our mission is to cultivate thriving communities, sustainable agriculture, resilient ecosystems, and economic prosperity in California and globally through equitable generation and sharing of collaborative, science-based solutions. Over 250 UC ANR academics conduct research, extension, and education serving all 58 counties from 70+ locations, including county-based UCCE offices, 13 statewide programs and institutes, and 9 research and extension centers. By working and living among those we serve, UC ANR expands the University of California's reach to engage all people and communities in California, ensuring equal access to the resources UC has to offer. Our vision is that UC ANR will be valued in every California community for meaningful engagement and making a positive difference in people's lives.
Learn more about:
UC ANR and UC ANR Mission Statement.
UC ANR administers Statewide Programs and Institutes that focus research and extension on solving priority problems that engage ANR academics and UC faculty in integrated teams.
UC ANR Strategic Initiatives help unify, communicate, and advocate for the work we do.
UC ANR UC ANR uses seven Public Value statements to communicate how our work makes a difference to the public.
UC ANR academics are expected to share and exhibit UC ANR's commitment to UC ANR's Affirmative Action policy
UC ANR is committed to supporting inclusive excellence and is guided by UC ANR's Principles of Community. We strive to create an environment where all individuals, regardless of their background, feel valued and respected and have equal opportunities for growth and success.
Salary & Benefits:
Salary: The salary will be in the Academic Coordinator II series from Step 1 - $84,246 to Step 5 - $101,425 annually. The Step placement in this series is based on experience and professional qualifications. For information regarding the Academic Coordinator series salary scales, please refer to https://www.ucop.edu/academic-personnel-programs/_files/2025-26/policy-covered-july-2025-scales/t36-ii.pdf
This appointment is a limited term appointment. The merit cycle is every two years. The performance in the position will be evaluated annually. The position will be extended based on the continued need for the position, performance and availability of funding.
Benefits: The University of California offers comprehensive benefits including health insurance, retirement plans, two days per month paid vacation, one day per month paid sick leave, and paid holidays. For more information, refer to the UC Benefits website at: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply:
If interested in this position, please visit: https://recruit.ucanr.edu/ and choose "applicants" (refer to position #25-04)
Closing Date: To ensure full consideration, application packets must be received by November 13, 2025 (open until filled).
Questions?
Contact Katie Kilbane via email: klkilbane@ucanr.edu
University of California Cooperative Extension
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited.
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter (Optional)
Statement of Research - Please submit a Statement of Research and Extension Interests including how your current and/or past research and extension experience could contribute to, or be applicable to, the needs of the local community. Provide examples of potential goals and outcomes from your research and extension activities.
College Level Transcripts - Electronic transcripts or legible scanned copies (PDF) of original transcripts will be accepted. Transcripts must identify course work completed, grades earned, degrees conferred and confer dates. Please DO NOT send transcripts that are password protected.
References - Please provide 3 references including names, titles, emails and phone numbers.
Reference requirements
3-5 required (contact information only)
Please provide 3 references including names, titles, emails and phone numbers.
About UC Agriculture and Natural Resources
The University of California, Division of Agriculture and Natural Resources is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Job location
Davis, CA
To apply, please visit: https://recruit.ucanr.edu/JPF00337
Copyright ©2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-11a9d083d48cba4ea3c248384c642800
Aftercare Coordinator (TBI)
Service coordinator job in Oakland, CA
Required Qualifications:
Experience in pediatric settings, trauma or TBI care, psychosocial support, or behavioral health
Ability to support families emotionally and coordinate multidisciplinary care
Strong organizational skills with comfort in project management and program development
Clear communicator who can educate families, staff, and external partners
Flexible team player willing to support events and improvement initiatives
Preferred Qualifications:
Licensed clinician such as LCSW, LMFT, RN, PA, or NP
The Aftercare Coordinator serves as a dedicated Patient Navigator, leading the implementation of a hub-and-spoke model to support children and families following traumatic brain injury (TBI). This role bridges the gap between inpatient care and long-term recovery, guiding patients through post-acute services including neuro-recovery clinics, school reintegration, and community-based resources.
As a central point of contact, the Aftercare Coordinator ensures continuity of care and empowers families with education, advocacy, and resource navigation. The position also co-leads the hospital's Trauma Survivorship Program, with a specialized focus on TBI.
Key Responsibilities:
Patient Navigation & Family Support:
Serve as the primary liaison for families throughout the TBI recovery process.
Provide emotional support, education, and resource navigation tailored to individual patient needs.
Facilitate care transitions between inpatient, outpatient, and community-based services.
Support school reintegration and long-term adaptation to daily life post-TBI.
Program Development & Coordination:
Design and implement program components in collaboration with trauma leadership.
Develop and maintain collaborative partnerships.
Coordinate multidisciplinary team efforts to ensure integrated care pathways.
Contribute to trauma program strategy with a focus on survivorship and recovery outcomes.
Project Management & Administrative Support
Develop and manage project plans, charters, budgets, and status reports.
Track deliverables, risks, resource needs, and interdependencies across workstreams.
Prepare presentation materials, facilitate meetings, and document outcomes.
Maintain confidentiality and integrity in all aspects of project documentation.
Education & Training
Assist in creating educational curricula for staff and families.
Deliver trainings to internal stakeholders and external partners.
Act as a content expert in TBI recovery and survivorship navigation.
Quality Improvement & Community Engagement
Participate in trauma-focused process improvement initiatives.
Support evening and weekend community events as needed.
Lead or contribute to data collection and outcome reporting activities.
Additional Requirements
Flexible schedule availability (occasional evenings/weekends).
Active participation in trauma program evaluation and reporting.
Other duties as assigned to support trauma program excellence.
Compensation: $30-$33/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
BPO Service Line "Hunting" Sales - IOA (Intelligent Operations and Automation)
Service coordinator job in San Francisco, CA
BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation)
Level: Director
About the Role
We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment.
The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem.
While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
Drive portfolio growth and strategy development across performance metrics for the assigned portfolio.
Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management.
Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings.
Develop positive relationships with senior client executives and partner for mutual success.
Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
Manage accountability against Measurable Revenue/Profit Growth within set timelines.
What you need to have to be considered:
Solid knowledge of the technology industry, particularly with large tech platform companies.
Experience leading an annual revenue scale of $20Mn+ and handling TCV of $10-30Mn.
Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies.
Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies.
Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services.
Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape.
Knowledge of how matrix structures work across global markets.
Strong analytical and consultative selling approach.
We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Workplace Exp Coordinator
Service coordinator job in San Jose, CA
Immediate need for a talented Workplace Exp Coordinator . This is a 02 months contract opportunity with long-term potential and is located in San Jose , CA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93510
Pay Range: $24- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
General Office assistant
First point of contact for all those entering the facility.
Greet them with a friendly and welcoming demeanor.
Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner.
Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed.
Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers.
Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events.
This includes securing event space, set up and tear down of the room, and delivery of supplies.
Follow property-specific security and emergency procedures.
Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team.
Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Key Requirements and Technology Experience:
Must have skills; ["Workplace Experience", "Office Coordination", "Event Support", "Customer Service"] .
Our client is a leading Real Estate Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Community Management Coordinator
Service coordinator job in Walnut Creek, CA
BUILT ON FLAVOR. FUELED BY PEOPLE.
What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it.
With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.
As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives.
Position Overview:
We're looking for a Community Manager who loves connecting with people and knows how to build genuine relationships. In this role, you'll help foster and facilitate community engagement across Kinder's social platforms-delivering thoughtful customer care, managing end-to-end product seeding efforts, capturing valuable insights through social listening, and supporting the consistent execution of content posting across channels. If you're someone who thrives in conversation, keeps things organized, and enjoys making people feel seen and appreciated, we'd love to have you on the team.
Key Responsibilities:
Community Care & Engagement
Manage daily (7 days a week) community interactions across all social platforms-reposting UGC, replying to comments, and answering DMs.
Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach.
Monitor community sentiment and flag recurring feedback or product concerns to relevant teams.
Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder's brand.
While not required, a love for cooking is a plus-it helps in connecting with and understanding our food-loving community.
Manage Product Seeding Program
Project manage gifting campaigns from start to finish, ensuring timely execution.
Research and recommend influencers for gifting opportunities.
Maintain and routinely update the influencer and shipping databases.
Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives.
Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time.
Assist in compiling results and insights to evaluate campaign performance and identify future opportunities.
Social Listening & Insights
Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities.
Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth.
Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding.
Content Posting & Calendar Management
Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more.
Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness.
Qualifications:
Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest).
Exceptional written and verbal communication skills with a customer-first mindset.
Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
Analytical thinker with the ability to interpret data and inform decisions.
Adaptable, proactive, and energized by fast-paced, collaborative work.
Team-oriented with a passion for people and relationship-building-both internally and externally.
Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions.
Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most. We are committed to delivering top-tier care through consistent, daily responsiveness.
Things About the Way We Work:
No two days here are the same.
We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here.
We make a lot of decisions in the face of incomplete information - our team embrace ambiguity and tries to make good decisions fast rather than great decisions slow.
We believe our job is to take smart risk, not to eliminate risk.
We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
We aren't trying to be average - we want to do exceptional things and we are willing to work hard to achieve them.
Location & Travel:
The position will be based out of our 70,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.
Pay Transparency
The expected starting salary range for this role is $100,000- $105,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.
SEASONED FOR SUCCESS:
No two days here are the same.
We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here.
We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow.
We believe our job is to take smart risk, not to eliminate risk.
We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them.
BENEFITS THAT BRING MORE TO THE TABLE:
We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process.
OUR RECIPE FOR BALANCE:
We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments.
WHERE EVERY INGREDIENT MATTERS:
Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************
Auto-ApplyHousing Coordinator
Service coordinator job in San Francisco, CA
Salary: $26.44 hourly, non-exempt
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it.
Department Summary
With guidance from the Program Supervisor, Housing Coordinators will provide move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. Housing Coordinators will work directly with tenants and case managers to ensure that tenants successfully retain their housing over time to permanently end the cycle of homelessness. The Housing Coordinator ensures tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. This work includes collaborating with property providers and case managers to mitigate conflict, prevent eviction and address housing related issues. This role involves working closely with individuals who have a history of trauma, providing them with support, guidance, and resources to aid in their healing journey. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for our clients.
Position Summary
With guidance from the Program Supervisor, Housing Coordinators will provide move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. Housing Coordinators will work directly with tenants and case managers to ensure that tenants successfully retain their housing over time to permanently end the cycle of homelessness. The Housing Coordinator ensures tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. This work includes collaborating with property providers and case managers to mitigate conflict, prevent eviction and address housing related issues. This role involves working closely with individuals who have a history of trauma, providing them with support, guidance, and resources to aid in their healing journey. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for our clients.
Position Responsibilities
Coordinate client move-ins into scattered-site, supportive housing units.
Collaborate with Intensive Case Management Services providers, and property providers to quickly lease-up units and promote housing stability.
Work with the Housing Acquisition Specialist team to assist with housing placements and assignments.
Assist with maintaining client application reviews and trackers.
Ensure tenant well-being and unit habitability through a regular schedule of home visits.
Respond to housing and tenant-related emergencies during normal business hours.
Become familiar with basic housing laws and processes in the San Francisco Bay Area.
Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participant through the process to obtaining the request.
Submit and follow up on tenant maintenance requests.
Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of tenants, staff, and organizational information at all times and exercise appropriate boundaries with tenants.
Routinely make home visits and phone calls to program participants.
Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
Other duties as assigned by Program Supervisor and Program Manager
Requirements
Professional Experience
Experience with homeless, developmentally-disabled, and/or other marginalized populations a plus
Case Management experience is a plus
Knowledge of different housing models, particularly rapid rehousing, a plus
Knowledge, Skills, and Abilities
Bilingual abilities a plus
Excellent verbal and written communication skills
Strong interpersonal skills
Willingness to travel and make multiple visits in the field within the Bay Area by public transportation, BC provided transportation, or personal transportation. Transportation costs/mileage directly associated with job duties are paid/reimbursed by BC.
Basic knowledge of computers, email systems, and MS Word required; PowerPoint a plus
Flexibility required regarding scheduling and prioritizing of tasks
Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
Ability to navigate complex challenges between multiple parties under critical timelines
Core Competencies
·
Approachability:
Builds trusting relationships by being accessible, understanding, and responsive to others needs to improve services
·
Conflict Management:
Addresses conflicts by understanding needs, employing empathetic listening, identifying underlying issues and facilitating equitable solutions that respect all parties
·
Strategic Agility:
Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking
Organizational Values
·
Humanity:
Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.
·
Community:
Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
·
Ingenuity:
Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.
Travel Requirements
This position requires frequent visits to properties, attendance at on-site partner meetings, community meetings, funding workshops, training, and other events, primarily in the San Francisco Bay Area. Candidates must have the ability to travel to these locations, whether by public transportation or other means. Opportunities to attend events outside the San Francisco Bay Area, such as Brilliant Corners' sponsored events throughout California or nationally, may also arise. While a valid driver's license is not required for this role, the ability to travel reliably is essential.
Certificates, Licenses, and Registrations
If driving a personal or company vehicle, a valid, clean California driver's license and personal auto insurance are required.
Physical Requirements
Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.
Labor Union
This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.
Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $26.44 hourly.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
Disclaimer: Brilliant Corners does not accept unsolicited assistance from search firms/employment agencies / third-party recruiters for any of its employment opportunities. Please, no phone calls or emails to any employee of Brilliant Corners about this opening. All resumes submitted by search firms/employment agencies / third-party recruiters to any employee at Brilliant Corners via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Brilliant Corners; no fee will be paid in the event a candidate is hired by Brilliant Corners as a result of the unsolicited referral or through other means.
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Hybrid Work
Auto-ApplyHealth Nutrition Coordinator
Service coordinator job in Richmond, CA
Title: Health Nutrition Coordinator
Department: MAOF Head Start/Early Head Start (Contra Costa County)
Salary: $75,000.00 - $77,924.00 annually
Status: Full Time, Exempt
Under general supervision, plans, coordinates and oversees the implementation of the health services of the MAOF Early Head Start Program. The Health Coordinator is responsible for developing memoranda of understanding with community organization that provides health, nutrition, oral health services to families and children participating in the Early Head Start Program.
GENERAL RESPONSIBILITIES AND SPECIFIC DUTIES
Responsible for updating and/or developing service area plans, policies procedures, forms, monitoring tools and reports, in collaboration with the Early Head Start Management team, parent, health services advisory committee for the health, nutrition, and oral health using program data and the results from the community needs assessment.
Ensures services are delivered with strict adherence to the organization's health, nutrition, and program policies, and procedures.
Works as part of the integrated management team. Responsible for ensuring coordination and delivery of quality, comprehensive services in accordance with the agency's established timelines and in compliance with the Head Start Program Performance Standards
Implements Level 2 and 3 of the ongoing monitoring policies and procedures for nutrition, oral health, and health. This includes and is not limited to oversight and monitoring to ensure child's health screening, follow up on any child needs identified, including health needs are met in a timely manner.
Ensures the prompt identification, assessment and development of individual health plans that respond to the children's diagnosed or suspected health and nutritional needs.
Produces reports regarding health services, oral health and nutrition services. Conducts data analysis and submits recommendations to improve the quality and consistency of innovative practices to the EHS CCP Program Manager.
As assigned, will participate in the development and negotiation of interagency agreements and contracts with local providers
Plans pre-service, in-service trainings, workshops, and education sessions for staff, family child care providers and parents on health and nutrition. Coordinates participation in community outreach and community events related to health and nutrition.
Attends the child study teams and multi-disciplinary teams. Works with the program coordinators, teachers and Family Child Care Providers to develop effective, individualized child care plans, interventions and follow-up where/as needed.
Responsible for identifying and recruiting community professionals that will form the Head Services Advisory Committee (HSAC). Plans effective agendas and sharing of knowledge and resources for the HSAC meetings in coordination with the Education/Mental Health/Disabilities Coordinator, the ERSEA/PFCE Coordinator and the EHS CCP Program Manager.
Monitors the work and provides guidance to the Licensed Vocational Nurse to ensure all children have access to medical and dental homes, are on the schedule of well-child care as outlined on the State's EPSDT guidelines and are up to date on all required immunizations.
Trains to, and monitors for implementation of the agency's selected parenting curriculum.
Plans and coordinate Health and safety inspections to ensure adherence to the agency's policies and procedures related to health services such as medication, first aid, child accidents, toileting, tooth brushing and universal precautions.
Ensures staff and family child care providers adhere to the agency's confidentiality polices and procedures
SUPERVISION
Establishes formal and effective lines of communication between all Family Services, Home Visitors and Health staff with Family Child Care Providers and other program staff in order to facilitate coordination and efficient flow of communication and the effective delivery of high-quality services to children and families.
Interviews and recommends hiring of licensed vocational nurse in accordance with MAOF's hiring policies and procedures.
Oversees compliance with the contract deliverables for the contracted Registered Nurse and Registered Dietician, who provide and/or support Health and nutrition services.
KNOWLEDGE AND SKILLS REQUIRED
Bachelor of Science degree in public health, child health, maternal health, Health Science, Social Work, or related field. A licensed Vocational Nurse with experience in Head Start is acceptable.
Three years of experience in the Health Field or Coordinator in Head Start.
English/Spanish speaking preferred.
HEALTH REQUIREMENTS
Must meet State health requirements including obtaining a physical examination at the time of employment; and give proof of T.B. clearance prior to employment (dated within six months before employment) and renew this every 4 year.
SPECIAL REQUIREMENTS
Must be willing to complete background checks including a criminal, FBI, DOJ, National Sex Offender Registry and CACI checks
Must have the use of an automobile and must possess a valid California driver's license and adequate automobile insurance coverage or have available private transportation.
Physical Requirements:
While performing duties of this position, the employee is frequently required to sit, stand and walk; to use both hands to handle or feel objects and supplies and materials necessary to fulfill the demands of the job. To talk or hear when working with peers, teachers, parents, children, internal departments and/or members of the community on the telephone or in person. Frequently required to reach with hands and arms when accessing reference materials. Frequently required lift and/or move up to 40 pounds. Specific vision abilities required by the job includes close vision and distance vision. While performing the duties of this position, the employee works in a normal office environment where the noise level is usually moderate. The employee is required to drive to fulfill the duties of this position. To carry out this job, an individual must be able to perform all essential duties satisfactorily.
Work Environment:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
MAOF Sponsored Benefits:
At MAOF, we are committed to supporting the overall well-being of our employees. We are proud to offer a comprehensive package of benefits and perks for full-time employees, with select benefits also available to part-time employees.
Personal Time Off (PTO) - (Vacation/personal days or sick time).
Paid Sick Time - 48 hours.
Paid Holidays per Calendar Year - 12 paid holidays.
Bereavement Leave - 5 paid days.
Jury Duty - 5 paid days.
Medical, dental, and vision insurance Paid 100% by MAOF.
403(b) Retirement Plan - 5% employer match - 100% vested.
Basic Life and Accidental Insurance.
Pet Insurance.
Supplemental life insurance.
Professional development opportunities.
Employee Assistance (EAP) - For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
Supplemental Cancer, Disability, and Accident plans.
Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days).
Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
Public Service Loan Forgiveness.
Credit Union Membership
Student Success and Services Coordinator
Service coordinator job in San Jose, CA
Reporting to the Senior Director of Resources and Operations and receiving work lead direction from the Associate Dean of the College of Information, Data and Society (IDS), the Student Success & Services Coordinator provides comprehensive program administration, academic advising, and student success services for a diverse body of applicants and enrolled students. The incumbent plans, conducts, and interprets qualitative and quantitative analyses (e.g., retention, persistence, time-to-degree, and survey data) to support recruitment, student success, accreditation needs, and program planning; recommends policy and procedural improvements; and coordinates and evaluates projects and services designed to enhance student experience and outcomes. Serving as a primary liaison among College leadership, departments, and University offices (e.g., Graduate Admissions and Program Evaluation, Registrar), the incumbent exercises considerable judgment and discretion to triage student issues, ensure timely resolution, and facilitate critical information exchange.
Key Responsibilities
* Investigates and prioritizes incoming student queries; researches solutions and recommends appropriate courses of action, referrals, and responses
* Provides academic advising and guidance, including review of student background and documentation to determine eligibility for campus services; anticipates student problems and addresses them proactively
* Coordinates services for applicants and students (e.g., graduation processing, grade petitions, program documentation) and maintains advising resources
* Collects, analyzes, and reports on student success metrics (retention, persistence, time-to-degree), drawing conclusions and making recommendations to achieve programmatic goals
* Gathers, analyzes, and presents exit/alumni survey findings and other trend data for faculty and administrators; prepares complex reports for accreditation reviews and program planning reviews
* Leads the development, management, analysis, and reporting on advising centers and online advising
* Develops and manages systems and materials to ensure productive and efficient services for globally distributed students; contributes to recruitment and marketing initiatives
Knowledge, Skills & Abilities
* Ability to communicate with constituents in a professional and respectful manner; excellent customer service and public relations skills with a wide and diverse spectrum of people in online and in-person settings
* Knowledge and ability to research, collect, compile, organize, analyze, interpret, and evaluate data; skill in preparing clear written reports and presentations based on data
* Expertise in investigating and analyzing problems with broad administrative impact; ability to anticipate issues and address them proactively; ability to suggest courses of action that resolve issues and promote collegial relationships
* Skill in the research, development, implementation, and evaluation of policies, programs, procedures, and advising resources (including online tools and workshops)
* Ability to take initiative and independently plan, organize, coordinate, and perform work in situations with numerous and diverse demands; handle multiple priorities; organize and plan work and projects; train others and provide lead work direction
* Ability to maintain confidentiality and appropriately handle sensitive communications with students, employees, applicants, and external agencies
Required Qualifications
* Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience. Three years of progressively responsible professional student services work experience.
* A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
* A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling
Preferred Qualifications
* A master's degree in Counseling, Clinical Psychology, Social Work
* 5 years of progressively responsible experience providing academic advising, student success, or student support services in a college or university setting
* 3 years of experience planning, coordinating, and delivering student engagement activities such as workshops, webinars, orientations, or open houses
* At least 2 years of experience using data analysis and reporting tools such as Microsoft Excel, Google Sheets, Tableau, or similar systems to compile and interpret student data.
Compensation
Classification: Student Services Professional III
Anticipated Hiring Range: $5,700/month - $6,200/month
CSU Salary Range: $5,540/month - $7,893/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
* Resume
* Letter of Interest
All applicants must apply within the specified application period: January 12, 2025, through January 4, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
*************
************
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Advertised: Dec 12 2025 Pacific Standard Time
Applications close:
Easy ApplyFamily Care Coordinator
Service coordinator job in Palo Alto, CA
Job DescriptionSalary: $23-26
RMHC Bay Area seeks a compassionate and skilled professional for the role of Bilingual Spanish-Speaking Family Care Coordinator. This position demands a genuine social work heart, requiring deepcultural humility,empathy, and the ability to buildtrusting relationshipswith diverse families facing medical crises.
Acting as the first point of contact after a housing request is made, the Coordinator will connect with families by phone, usingactive listeningandtrauma-informed supportto understand their needs. This involves shifting the conversation from "how can I help you?" to "what are you struggling with today?" to identify and address underlying challenges. By applying this social work lens, the Coordinator creates a compassionate and responsive first contact, laying the foundation for a supportive stay.
Reporting to the Family Care Manager, the Coordinator is a key team member in delivering personalized service, ensuring accurate information gathering, and supporting the entire accommodations process. This role is central to upholding RMHC Bay Area's commitment to equitable, culturally humble, and empathetic care.
DUTIES AND RESPONSIBILITIES
Family Care & Accommodations
Serve as the initial contact for families, conducting intake calls to confirm needs, collect accurate information, and begin building a supportive relationship.
Support the accommodations process including check-ins, waitlist management, room changes, and exceptions.
Ensure all check-in materials and access cards are prepared and information is communicated to the team.
Uphold family data integrity in all systems.
Coordinate with housekeeping and facilities for smooth room turnovers.
Assist with weekly room inspections and monthly freezer clean-outs.
Support the bereavement process as directed.
Provide front desk coverage as needed.
Billing & Administration
Inform insurance and lodging support to families; assist families in collecting pre-lodging authorization from providers when available.
Collect California Children's Services (CCS), insurance, or third-party payor information from guest families.
Process and submit billing to CCS, insurance, or third-party payors accurately and in a timely manner.
Work closely with the Finance department to audit guest family billing.
EXPERIENCE & EDUCATION
2-3 years of relevant professional experience in working with people from diverse cultural and socioeconomic backgrounds, families in crisis, a semi-medical environment, and an understanding of the non-profit community OR
Bachelor's degree in social work, psychology, social justice, human services, health science, or a related field (Preferred).
KNOWLEDGE, SKILLS & ABILITIES
Required:Fluency in Spanish and English, with the ability to translate grammatically and culturally appropriate information.
Demonstrated ability to maintain healthy boundaries while building authentic, trusting relationships with guest families, staff, volunteers, and hospital partners.
Professional competency in active listening, de-escalation, and providing trauma-informed support.
Ability to work through a social work lens, demonstrating empathy, cultural humility, and emotional intelligence in every interaction.
Strong problem-solving skills and the ability to handle difficult situations with confidence and compassion.
Highly customer-service oriented with enthusiasm for supporting families in crisis.
Ability to independently plan, organize, and prioritize work while managing multiple projects and deadlines.
Strong attention to detail and commitment to confidentiality.
SCHEDULE
Schedule is Tuesday - Saturday, or Sunday - Thursday, 10 a.m. - 7 p.m.; some weekend and holiday work is required.
Admissions Representative(Sales Exp Required)
Service coordinator job in Concord, CA
As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Job Description
Unitek College has an open position for an Admissions Representative to work at our beautiful campus in Concord.
Unitek-Concord offers Bachelor of Science degrees in Nursing and diploma level programs in Vocational Nursing and Medical Assisting. The Admissions department follows a consultative sales process with prospective students. Most of the job duties involve contacting potential students who have already expressed an interest in enrolling at Unitek College, scheduling interviews with them, and--if appropriate--collecting documents for those students interested in applying.
Job responsibilities include:
Respond to inquiries from potential students
Make daily outbound phone calls to potential students to gauge interest and schedule interviews.
Present career planning options for potential students during in-person or virtual interview sessions.
Follow up with interested students to answer questions and collect admissions documents.
Document contact with students in student information database (Nexus/CampusVue).
Pay Range: $60k - 75k depending on Education and Experience with Admissions
Qualifications
The successful candidate MUST have:
A proactive demeanor.
Excellent listening skills.
Passion for the value of higher education.
Energy and organizational skills for maintaining contact with multiple students every week.
Dependability for being at work, arriving on time, and following instructions.
Bachelor's degree and 2 years of successful work experience in Sales is strongly preferred.
Extensive training will be provided on campus.
Minimum 2 years customer service, telemarketing or sales experience(including admissions experience)
Demonstrated ability to fulfill Company Key Behaviors
Excellent presentation skills
Bachelor's degree or equivalent experience required
Knowledge of Microsoft Office Suite: Word, Excel, Outlook
Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
Additional Information
We Offer:
Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks' starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
Company Paid Life Insurance at 1x's your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
Part-Time Health Services Coordinator (LVN/LPN)
Service coordinator job in Stockton, CA
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Pay: $33.00 -$35.00/ Hr.
Schedule: Part Time, Thursday- Saturday, 9:00 AM - 5:30 PM
Job Summary:
The Health Services Coordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health Services Coordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure.
Duties & Responsibilities:
Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
Draft initial individualized Service Plans and update as needed.
Review service plans with responsible parties and Executive Director as requested by DHS.
Ensure continuity of the assisted living residents' total care regimen.
Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care.
Perform all assigned duties accurately and timely including required documentation.
Serve as a medication technician, if needed.
Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties.
Check vital signs as directed and look for signs that health is deteriorating or improving.
Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated.
Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.
Education Requirements:
RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal.
Experience Requirements (in years):
2+ years of prior related work experience functioning in a similar healthcare environment.
Required Competencies/Licenses/Certifications:
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state driver's license and valid insurance or reliable method of transportation required.
Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
Must have excellent communication skills including the ability to speak, write and read English.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving and time management skills.
Must maintain a neat and organized work environment to promote safe coordination of resident care.
Physical Demands & Work Environment:
Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
Auto-ApplyOn-Call Co-Curricular Coordinator
Service coordinator job in Santa Clara, CA
On-Call Co-Curricular CoordinatorPosition Type:Fixed Term (Fixed Term) Hiring Range:
$28.03- $30.83/hr. Compensation will be based on education, experience, skills relevant to the role and internal equity.
The Co-Curricular Coordinator is a part-time role supporting the LEAD Scholars Program, which serves first-generation college students at Santa Clara University. This position focuses on student advising and co-curricular engagement by managing an internal opportunity board, assisting with professional development events, and guiding students in exploring internships, research opportunities, and leadership development. The role collaborates with the Associate director of Curricular and Co-Curricular Engagement to ensure that LEAD Scholars have access to valuable experiential learning opportunities.
Key Responsibilities
Student Advising & Support (50%)
Provide one-on-one advising to students on career exploration, leadership development, and co-curricular engagement.
Assist students in identifying and applying for internships, research experiences, and leadership roles.
Support new LEAD student onboarding, including academic and career advising.
Refer students to appropriate campus resources related to academic and professional development.
Co-Curricular Program Development & Management (30%)
Oversee and maintain an internal opportunity board featuring internships, research opportunities, scholarships, and professional development for LEAD Scholars.
Plan and execute professional development workshops, networking events, and alumni panels.
Work with the Associate Director to identify and promote relevant co-curricular opportunities for students on and off campus.
Program Communication & Administration (20%)
Collaborate on communications, including email, social media, and the LEAD website, to promote co-curricular opportunities.
Maintain records of student participation.
Qualifications
Bachelor's degree required; Master's degree in higher education, student affairs, or a related field preferred.
Experience in student advising, career services, or program coordination in higher education.
Strong interpersonal and organizational skills, with the ability to work collaboratively.
Knowledge of first-generation college student experiences and support strategies.
Telecommute
Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.
EEO Statement
Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at ******************************
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at **************. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act
Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at *************.
Auto-ApplyShelter Services Program Aide
Service coordinator job in San Mateo, CA
El Camino House: 2175 S El Camino Real, San Mateo, CA 94403
(2) Weekend Day shift 7:00am - 03:30pm
(2) Weekend Grave shift 11:30pm - 07:30am
(2) Monday-Friday Swing shift 3:30pm - 12:00am
Safe Harbor Shelter: 295 N Access Rd., South San Francisco, CA 94080
(1) Weekend Swing shift 3:30pm - 12:00am
(1) Weekend Grave shift 11:30pm - 07:30am
(1) Monday-Friday Day shift 7:00am - 3:30pm (This one requires bilingual English/Spanish AND intermediate computer proficiency)
Pacific Shelter: 2610 El Camino Real, Redwood City, CA 94061
(1) Weekend Swing shift 3:30pm - 12:00am
(1) Weekend Graveyard shift 11:30pm - 07:30am
(1) Monday-Friday Swing shift 3:30pm - 12:00am
OUR IMPACT
For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We're the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live.
OUR CULTURE
We're passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need.
YOUR IMPACT
Under the general supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House's Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency's Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+ room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Day Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need.
ESSENTIAL FUNCTIONS OF THE JOB
Resident Client Customer Service Delivery:
Ensure the delivery of excellent, values driven and high-quality customer service in all aspects of the program. Deliver all service with a demonstrated commitment to treat clients, volunteers, and co-workers in a kind, compassionate manner at all times in all business dealings.
Troubleshoot client needs, requests and concerns in a timely manner. Respond to the needs of clients and listen to their concerns or inquiries. Redirect when needed. Manage any situations that arise, acting professionally, appropriately and within professional boundaries to resolve problems.
Shelter Safety and Risk Management:
Safely respond to and assist with the management of any emergencies/accidents/incidents including but not limited to accidents, fire, police, client medical emergency, client interpersonal issues etc.
Maintain safe shelter property and program environment (inside, outside) and storage areas in a clean, safe condition including all appliances and alarm system (with maintenance).
Perform minor shelter repairs and maintenance. Conduct walk-through tours with Shelter Operations Manager of the facility to identify needed repairs and maintenance requiring shelter staff or facilities support.
Know the current disaster plan for the shelter unit. Participate with the Shelter “safety team” maintaining and knowing how to execute a site's emergency plan. Participate in evaluation of emergencies as needed.
Participate with all fire, health, and other needed facility inspections including fire drills at Shelter Sites as requested.
Shelter Services Activities:
Perform Client Onboarding - which includes client Intakes and orientations of the program. Educate, guide and explain to residents' rules and procedures of the program.
Support any shelter service site and position as assigned and participate in all aspects of program delivery as requested.
Conduct hourly inspections of assigned client personal space (house, room, bed, etc.). Post status for clients. Report to staff the condition of the client's personal space.
Maintain, store, organize and distribute shelter supplies. Ensure adequate, labeled supplies of food, clean linens, towels, clothing, cleaning supplies, personal care/hygiene products, furniture, and equipment for clients, facility and the office. Shop for all needed food items as requested by supervisor.
Perform head counts and during Grave Shift ensure two headcounts are completed.
Assist with training, guidance and supervision of volunteers and related projects that support shelter operations.
Ensure clients adhere to Shelter Services Policies, Protocols and Regulations according to internal agency and program policies. Administer warning notices to clients as needed.
Supervise chores and clean-up daily.
Participate in Community Outreach as needed.
Support Case Managers with bed/room count and roll ups as needed.
Maintain and update bus tickets spreadsheet.
Ensure clean working facilities of offices, meeting rooms and kitchens.
Perform End of Shift duties including Shelter Cleanup and status updates with incoming staff before shift ends.
Shelter Administrative Support:
Conduct all work within professional boundaries without exception.
Conduct all work with reliable attendance and punctuality following agency and department policies- work assigned schedule and show up to work on time. Follow Agency policies for PTO and calling out sick.
Perform Shelter front desk reception work including monitoring desk, monitoring safety, facility entrances, phone management, taking messages or redirecting calls/visitors to appropriate party.
Support client intakes.
Receive, Record and Coordinate in kind donations as needed. Inventory donated items and send records of contributions to the Shelter Operations Manager for acknowledgement. Ensure the in-kind donation policy is followed and no one takes such donations outside of the approval policy. Notify Manager if any constituent taking in kind donations of any type without supervisor approval.
Assist Manager and Department staff with administrative duties as needed. Complete any special projects assigned for Shelter Services. This includes but not limited to creation and maintenance of documents as well as assisting with reports.
Deliver excellent customer service to all agency constituents including but not limited to visitors, vendors, volunteers, staff, clients, donors.
Ensure timely and informed communication with Manager at all times.
Pick up mail from post office as assigned.
Order office or program supplies as needed.
Report and complete incident reports within 24 hours. Review incident report(s) with Manager immediately.
Support other agency activities and special events where needed. Attend trainings and meetings assigned.
Perform other duties as requested.
Requirements
JOB QUALIFICATIONS
Please note our preferred and in some cases required qualifications for this position:
EDUCATION:
AA in Non-Profit Administration, Human Services or related field
Minimum Education is GED or High School Diploma
EXPERIENCE: 1-2 years of experience in the following:
Working in a congregate or non-congregate residential facility - Shelter Experience.
Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues.
Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness.
PREFERRED CERTIFICATIONS, LICENSES and SPECIAL SKILLS:
Experience with Clarity Database or other client tracking databases.
GENERAL REQUIREMENT:
Ability to work flexible schedules is essential.
Excellent communication skills both verbal and written required. Ability to follow directions independently and apply what is learned.
Ability to establish and maintain successful and effective interpersonal relationships with all agency constituents. Must be able to work independently and collaboratively within teams.
Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases.
Proven ability to conduct all interactions with all constituents in a highly ethical manner demonstrating high level of integrity, transparency and compassion in all work.
Ability to meet deadlines and complete all work in a timely manner.
Excellent data entry skills; strong organizational and time management skills; strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment.
Strong ability to maintain confidentiality and maintain excellent professional boundaries with constituents.
Ability and desire to work with various constituents of diverse backgrounds.
Demonstrated ability to exercise appropriate judgment with tact and diplomacy both under normal and stressful situations. Must be able to maintain appropriate composure and professionalism when faced with escalated situations.
Positive and resilient attitude with ability to maintain grace under pressure, excel and contribute to a collegial and friendly working environment. Have a sense of humor and a collaborative spirit.
Demonstrated solutions-based approach to problem solving in an effective, efficient and timely manner. Ability to be creative and show initiative. Self-starter. Ability to de-escalate issues.
Ability to follow Agency Policies and organize required activities according to Samaritan House policies, procedures and best practices which include any related federal, state, or local agency requirement.
Clean driving record- ability to get to and from job sites within the Agency as assigned.
PHYSICAL REQUIREMENTS AND BACKGROUND CHECK
References will be conducted by Samaritan House prior to employment. All employees will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 15 lbs.). Occasional sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress and fast paced due to crisis intervention. This position will require use of company mobile devices which will be provided.
Salary Description $21 - $23.50 per hour
Denials and Appeals Coordinator - Case Management - Per Diem - Days
Service coordinator job in Fremont, CA
Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities:
Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization.
Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system.
Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable.
Responsible for concurrent denials working with the physician advisor for denial prevention.
Assists with Epic Work Queues to resolve issues timely
Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance
Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization
Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness
Job Competency includes:
Expert in MCG and assist in the education of case managers, when requested
Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial
Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare
Maintains an understanding of all Managed Care Agreement and the contracted rates
Distributes up to date information and changes from payors to case management staff
Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done.
Qualifications Include:
California Registered Nurse License
Bachelor of Science in Nursing
Four years clinical experience as a Registered Nurse
Three years with progressive experience in Utilization Review
Knowledgeable of payors and WHHS Managed Care contracts
Basic computer skills required
Demonstrates effective interpersonal and communication skills
Demonstrates flexibility via an ability to adapt to changing priorities
Demonstrates good customer relations
Ability to prioritize assignments and effective time-management skills
Must be detail oriented, flexible, and committed to patient advocacy
Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes
Excellent verbal and written communication skills required
Knowledge of basic computer software programs
Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
Auto-ApplyAdmissions Specialist
Service coordinator job in San Jose, CA
The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing.
Duties and Responsibilities:
The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator.
Responsibilities include but are not limited to:
Daily ongoing communication via phone, email, and fax with clients and referral sources
Input and Organize Data
Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed.
Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission.
Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission.
Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service
Qualifications:
High school diploma or equivalent
Must possess good follow-up and personal skills
Demonstrates competence in reacting to and handling emergencies
Documentation skills
Ability to effectively communicate with people at all educational levels and from various diverse backgrounds
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and fluctuating workflow
Experience:
Customer service: 1 year
Benefits:
Pay: $21-$24/hr
Health Insurance
Dental insurance
401k
Life insurance
Paid time off
Vision insurance
Schedule:
Job Type: Full-time, Non-Exempt
Weekly Hours: 40
8-hour shift, 8AM-5PM negotiable
Work setting:
In-Person Campbell, CA
Can you describe your previous experience in Customer Service or related fields?
Describe a time where you were able to de-escalate an emotionally charged or high conflict interaction with a customer/client and/or coworker?
Can you give an example of a time when you had to resolve a difficult problem related to your job in customer service, and what steps did you take to reach a resolution?
What strategies do you use to engage and build professional and personable relationships with others?
How do you maintain your enthusiasm and energy in the face of challenges that arise with others, within or outside of the workplace?
Auto-ApplyAdmissions Specialist
Service coordinator job in San Jose, CA
The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing.
Duties and Responsibilities:
The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator.
Responsibilities include but are not limited to:
Daily ongoing communication via phone, email, and fax with clients and referral sources
Input and Organize Data
Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed.
Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission.
Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission.
Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service
Qualifications:
High school diploma or equivalent
Must possess good follow-up and personal skills
Demonstrates competence in reacting to and handling emergencies
Documentation skills
Ability to effectively communicate with people at all educational levels and from various diverse backgrounds
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and fluctuating workflow
Experience:
Customer service: 1 year
Benefits:
Pay: $21-$24/hr
Health Insurance
Dental insurance
401k
Life insurance
Paid time off
Vision insurance
Schedule:
Job Type: Full-time, Non-Exempt
Weekly Hours: 40
8-hour shift, 8AM-5PM negotiable
Work setting:
In-Person San Jose, CA
Requirements:
Qualifications:
High school diploma or equivalent
Must possess good follow-up and personal skills
Demonstrates competence in reacting to and handling emergencies
Documentation skills
Ability to effectively communicate with people at all educational levels and from various diverse backgrounds
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and fluctuating workflow
Experience:
Customer service: 1 year
Program Coordinator II - Youth Programs
Service coordinator job in Santa Clara, CA
Job Description
Join Our Youth Programs Team!
Ecology Action is dedicated to creating a sustainable future through innovative education and outreach programs. We are seeking a passionate Part-time Program Coordinator to join our Youth Team!
About Ecology Action
At Ecology Action, we believe every person counts and every action matters. We've made it our mission to advance equitable community climate solutions and reduce GHG emissions through partnership, education and action. Every action we take today can create the future we want-one where people and planet can thrive together. Join Ecology Action in building a sustainable future where equity, resilience, and innovation are at the core. Together, we can make it happen.
About the Role
As a Program Coordinator II - you will deliver engaging pedestrian and bicycle safety education to K-12 students, collaborate with school and district partners, and assist in coordinating community events. The role primarily involves on-campus instruction, student engagement, and ensuring high-quality program implementation and data tracking, with most activities taking place within Santa Clara County- Peninsula region (Cupertino, Sunnyvale, and Palo Alto).
What you'll be doing
Student Engagement and Education
Delivering onsite presentations and assemblies in schools.
Managing and conducting on-bike safety training on school premises.
Leading walking field trips in the school neighborhood.
Setting up and dismantling obstacle courses for training.
Fostering a positive learning environment for children.
Contributing to student safety in their neighborhoods.
Coordination of Program Delivery and Administration
Scheduling, coordinating, and tracking data related to the programs.
Spending time in the office for administrative tasks and fieldwork at schools and the general community.
Evaluating student assessments before and after presentations.
Ensuring accurate timesheet hour allocation across cost centers.
Supporting grant contract management as required (e.g. deliverable tracking, photo/video documentation).
Tracking and reporting program data accurately and according to deadlines.
Event Coordination and Execution
Collaborating with school principals, teachers, CBOs, and staff to schedule events.
Organizing and conducting events related to education, encouragement, and community engagement.
Preparing and assembling necessary materials, including paperwork, bicycles, helmets, and safety equipment.
Providing in-field support and guidance to program volunteers, student intern onboarding, training, coordination, and management, as required.
Maintain, transport, and inventory, program equipment (bikes, helmets, cones, teaching materials).
What We're Looking For
A minimum of 2 years' experience in a youth education or teaching role; or an equivalent combination of education and experience may be qualifying.
Proven experience with community outreach and education.
Bilingual (Spanish, Vietnamese, or Mandarin)
Ability to instill and nurture enthusiasm in students about biking or walking safely and the benefits of other modes of active transportation.
Exceptional classroom management skills.
Proficiency with Microsoft Office suite (Word, PowerPoint, and Excel).
Valid California Class C driver's license, a reliable personal vehicle, and current automobile insurance.
Ability to work effectively within a team.
Ability to maintain a high level of organization and attention to detail.
Preferred Qualifications
Bachelor's degree in a related field is preferred but not required.
Minimum of three years of teaching experience in any capacity.
Experience coordinating with multiple agencies.
Experience working with grants and/or contracts.
Experience with Safe Routes to School or bike/pedestrian education.
Knowledge of traffic safety, Vision Zero, or active transportation principles.
Comfort riding in urban environments and teaching on bike skills (training provided).
Familiarity with K-12 school operations and multisite coordination.
First Aid/CPR certification (or willingness to obtain).
Work Environment
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Regular duties for this position involve sitting, standing, conversing, hearing, and using a computer keyboard and monitor. The work environment is diverse, encompassing an office setting, remote work from home, and fieldwork at schools and community events for planning and executing youth bicycle and pedestrian safety training.
Preparation for these training events includes frequent trips to the basement storage unit to load and unload supplies, such as bicycles, helmets, and other materials, into the agency trailer. The employee should be capable of regularly lifting and moving items weighing up to 50 pounds.
This position requires travel to various locations based on the assigned geographic team. Services areas include, but are not limited to: City of Cupertino, City of Sunnyvale, City of Mountain View, San Mateo County, City of Palo Alto, and Santa Cruz County.
The role requires availability from 6 am to 4 pm on weekdays for scheduled school day events, with occasional weekend or evening events.
Are You Ready?
Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Join us at Ecology Action and contribute to a sustainable future! ????
Job Posted by ApplicantPro
UC ANR Policy Institute - Academic Coordinator II (Associate Director) - Davis, CA (AP 25-04)
Service coordinator job in Davis, CA
University of California Agriculture and Natural Resources Application Window Applications received after this date will be reviewed by the search committee if the position has not yet been filled.
Final date: Thursday, Jan 1, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
Position Overview:
The University of California, Agriculture and Natural Resources (UC ANR) invites applications for an Associate Director/Academic Coordinator II with the UC ANR Policy Institute.
Location Headquarters: UC ANR, Davis, CA.
Purpose:
The Associate Director/Academic Coordinator II will provide statewide coordination and leadership for activities of the UC ANR Policy Institute. Specifically, this position will collaborate with the Director to develop new sources of funding including preparing grant applications and engaging with donors. This position will also communicate science-based research, pursue new opportunities for interdisciplinary collaboration with researchers internal and external to UC ANR, oversee contracts and grants, build relationships with local, state, and federal policymakers, and serve as a resource for UC academics engaging in science-to-policy work.
The UC ANR Policy Institute (Policy Institute), housed within the University of California Agriculture and Natural Resources, will be the one-stop shop for policymakers to find and easily access scientists and cutting-edge research on issues critical to California. The Policy Institute will also connect affiliated researchers to work across specialty areas, serve as a resource for UC academics interested in expanding policy-relevant work and communications, and will establish a policy advisory board to help identify priority research areas, grant opportunities, and partnerships. The Policy Institute will also conduct original research and real-time economic analyses to remain relevant and responsive to timely, critical issues.
Alignment. As described in UC ANR's Vision 2040, California faces a complex, ever-changing regulatory environment in which science-based input and community engagement are needed to inform policy decisions and implementation. Now more than ever, solutions are needed to mitigate the impact of extreme weather events and other disasters, advance more efficient methods of agriculture production, further sustainable land stewardship, strengthen food systems, and build resiliency to future impacts of social, political, and ecological challenges. As these challenges increase in complexity so, too, do their solutions. Local, state, and federal policies and regulations must adapt and be responsive, taking into consideration current scientific and technological advances.
This position will help UC ANR achieve its mission of cultivating thriving communities, sustainable agriculture, resilient ecosystems, and economic prosperity in California through development and sharing of equitable and collaborative science-based solutions that have national and global impact. Through research, education, extension, and outreach, this position will contribute to each of UC ANR's Public Value Statements.
Clientele. The UC ANR Policy Institute's clientele is necessarily broad given that it conducts a wide variety of activities, from conducting original research, calculating real-time economic analyses, and communicating science with policymakers. The Associate Director/Academic Coordinator II will primarily work with UC researchers and local, state, and federal policymakers, as well as partner organizations and stakeholders.
Major Duties and Responsibilities:
Provide statewide coordination for activities of the UC ANR Policy Institute.
Lead and contribute to effective communication efforts (e.g., develop and maintain websites, social media, blogs, and other media).
Develop, adapt, implement, and evaluate program activities, training, curriculum, and other educational activities and multi-media materials aligned with strategic plan and/or clientele needs.
Write policy briefs and support academics in writing policy briefs.
Develop proposals for extramural funding (e.g., grants, contracts, gifts/donations).
Effectively communicate science-based research to a variety of audiences.
Collaborate with other UC ANR academics, campus-based specialists and faculty and/or others, to address priority issues.
Oversee contracts and grants.
Serve as a resource for UC academics engaging in science-to-policy work.
Design and deliver professional development opportunities for academics engaging in science-to-policy communications.
Create a positive environment that supports the success of the unit team and team members - includes modeling and supporting a good team working environment. Sets goals and target outputs for shared clarity of vision.
Represent UC ANR in a professional manner. Liaison representation with other agencies and institutions in the public and private sectors.
Be an effective listener and communicator, take responsibility for own actions, motivate others, and keep commitments.
Interact with UC ANR Program Teams, specialists, campus based Agricultural Experiment Station faculty and others within the research/extension network to develop, strengthen and expand Policy Institute goals.
Participate in professional organizations and collaborate with federal, state and county governmental agencies, non-government organizations and others.
Represent UC ANR in a professional manner. Maintain positive relationships with stakeholders and clientele. Meet with and provide responsive communications with key stakeholders (e.g., industry partners, donors, policymakers and elected officials, and others as required).
Commitment to ongoing self-improvement both professionally and personally; interest in continued and lifelong learning.
Promote and operationalize UC ANR's Principles of Community ( )
Reporting Relationship:
The Associate Director/Academic Coordinator II reports to the Director of the UC ANR Policy Institute who is responsible for supervision and evaluation of the position, and works closely with Associate Directors within the UC ANR Policy Institute on programs and projects. This position also collaborates with UC ANR academics, Cooperative Extension staff, other UC academics, Vice Provost of Academic Personnel, Associate Vice-President, and Vice-President.
Qualifications Required:
Required Qualifications
A minimum of a Master's degree in agricultural, environmental, social sciences, or related field, with coursework or experience relevant to agricultural extension and public policy is required at the time of appointment. Doctoral degree is preferred.
Skills Required:
To be successful, Academic Coordinators require skills in the following:
Technical Competence
Demonstrated ability to prepare, deliver, and evaluate research, educational materials, and extension programming.
Ability to maintain literacy in internet communications and with computer software.
Administrative experience including managing contract and grant budgets, reporting and evaluation, and understanding and following institutional policies.
Demonstrated ability to secure and manage extramural funding.
Communication
Demonstrated excellence in written, oral, and interpersonal communication skills, including website development and management.
Demonstrated ability to listen, communicate, and extend complex information in a format tailored to diverse audiences (policymakers, funders, partners, and other external stakeholders).
Collaboration, Teamwork, and Flexibility
Demonstrated ability to work independently and collaboratively in teams and provide leadership for research and education activities.
Self-directed, responsible, and internally motivated.
Adapts to changing conditions, prepared to capitalize on opportunities and work around potential threats, shifting focus as times and organizational needs change.
Demonstrated ability to model and support effective teamwork and remain open to exploring new ideas and innovative solutions.
Interest in Continued and Lifelong Learning
Demonstrated commitment to ongoing self-improvement both professionally and personally.
Additional Requirements
Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required. Must possess or obtain valid California Driver's License to drive a County or University Vehicle.
We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire.
This is not a remote position. The candidate must be available to work onsite. In accordance with UC ANR Flexible Work Guidelines flexible work agreements are available upon approval by supervisors and periodic re-evaluation.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct . click apply for full job details
Outreach Coordinator, Upward Bound Lake County (Student Services Professional III), Fixed Term
Service coordinator job in Sonoma, CA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Monday, December 1st. Please review the position description listed above for full scope of responsibilities and qualifications.
Job Summary
Reporting to and under general direction of the Director, Upward Bound Lake and Mendocino County Programs (Director), the Outreach Coordinator, Upward Bound Lake County performs a wide variety of complex professional student services work by providing comprehensive academic advising and outreach to students and coordinating program activities for the Upward Bound (UB) Lake County program. The incumbent is responsible for case management and assisting in the coordination of outreach services (e.g., student recruitment, college placement, school outreach) for program participants to support the educational experience of the students/participants, as well as perform other activities related to student success and academic advising. This position requires significant collaboration with school counselors, administrators, teachers, parents, and university staff to meet program objectives and ensure compliance with TRIO, SSU, CSU, and U.S. Department of Education regulations.
Duties will take place primarily on-site at Lake County target high schools, including, but not limited to, Kelseyville High School, Middletown High School, and Upper Lake High School.
Key Qualifications
This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of work experience. Two years' experience with TRIO, academic support, or similar programs, including two years' experience working with low-income, first-generation minority or disadvantaged students required. Additional education beyond Bachelor's Degree and/or certifications and training in areas appropriate to the position and demonstrated success in overcoming obstacles similar to that of the target population preferred. Bilingual English/Spanish proficiency highly preferred. Intermediate proficiency with computers and Microsoft Office (Word and Excel) required. Knowledge of Google Suite, Student Access, and PeopleSoft preferred.
Salary and Benefits
Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month. This is a full time, fixed-term, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year and a Personal Holiday that may be taken any time during the year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer (comprehensive benefits summary PDF).
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************.
Advertised: Nov 12 2025 Pacific Standard Time
Applications close:
Easy ApplyHealth Services Coordinator (LVN/LPN)
Service coordinator job in Novato, CA
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Our stunning community at The Bluffs at Hamilton Hill is seeking a Health Services Coordinator to join our team of senior living heroes!
Shift: Mon, Sat, Sun 10:00am-6:00pm
Job Summary:
The Health Services Coordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health Services Coordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure.
Duties & Responsibilities:
Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
Draft initial individualized Service Plans and update as needed.
Review service plans with responsible parties and Executive Director as requested by DHS.
Ensure continuity of the assisted living residents' total care regimen.
Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care.
Perform all assigned duties accurately and timely including required documentation.
Serve as a medication technician, if needed.
Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties.
Check vital signs as directed and look for signs that health is deteriorating or improving.
Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated.
Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.
Education Requirements:
RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal.
Experience Requirements (in years):
2+ years of prior related work experience functioning in a similar healthcare environment.
Required Competencies/Licenses/Certifications:
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state driver's license and valid insurance or reliable method of transportation required.
Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
Must have excellent communication skills including the ability to speak, write and read English.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving and time management skills.
Must maintain a neat and organized work environment to promote safe coordination of resident care.
Physical Demands & Work Environment:
Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Pay: $32-$35/hr
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
Auto-Apply