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Service coordinator jobs in Waukesha, WI

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  • HUD Service Coordinator - Full-Time in Janesville, WI

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Service coordinator job in Janesville, WI

    🏡HUD Service Coordinator - Janesville, WI 📍 Riverview Heights | 930 N. Washington St., Janesville, WI 🕒 Full-Time | 40 hrs/week 🚗 Community-Based Role with Local Travel Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and resourceful HUD Service Coordinator in the Janesville, WI area to support residents at Riverview Heights, located at 930 N. Washington St., Janesville, WI 53548. This role is all about helping individuals maintain independence and avoid premature transitions to assisted living or nursing homes. You'll connect residents with vital community services, build support networks, and promote self-sufficiency in a meaningful, hands-on way. 🌟 🧠 What You'll Do 🧾 Provide informal case management, intake, and referrals 🧍 ♂️ Assess health, psychological, and social needs of tenants 🧩 Develop and monitor individualized service plans 🧑 🤝 🧑 Build relationships with local service providers and maintain a resource directory 🗣️ Educate tenants on available services, rights, and application processes 🧑 🏫 Present workshops and training sessions on topics of interest 🤝 Foster informal support networks among residents, families, and volunteers 🧑 💼 Collaborate with property staff and educate on aging-in-place strategies 📋 Maintain accurate documentation and case records 🎁 Perks & Benefits 🚙 Mileage Reimbursement 🏖️ Paid Time Off 📈 Annual Raises 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 📚 Qualifications 🎓 Bachelor's degree in Social Work, Psychology, Sociology, or related field OR equivalent combination of education and/or experience is required with a minimum of 3 years working with older adults 🧠 Knowledge of supportive services and resources for older adults and/or individuals with disabilities 💬 Strong verbal and written communication skills 💻 Comfortable with basic computer systems and documentation tools 🚗 Valid driver's license, reliable transportation, and auto insurance (MVR check required) 🌍 Work Environment Office-based with regular travel to client homes and community locations Moderate noise level; occasional exposure to household allergens and outdoor conditions Physical activity including bending, stooping, and stair climbing may be required ✨ Ready to make a lasting impact in your community? Apply today and help residents live independently with dignity and support! LSS is an Equal Opportunity Employer (EOE).
    $35k-47k yearly est. 12d ago
  • Support and Service Coordinator - Children's Long Term Support Program (CLTS)

    Wisconsin Community Services 3.2company rating

    Service coordinator job in Milwaukee, WI

    Job Responsibilities: The CLTS Waiver Program is one of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under § 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the waiver access and inclusion in their home and community. Eligible participants include youth between the ages of 0-22 with developmental, severe emotional, and/or physical needs, who are also functionally and financially eligible for Medicaid. The Support and Service Coordinator (SSC) coordinates and facilitates access to all services and support, both formal and informal, which are needed by the child and family to meet their identified needs. Support and service coordination assists a child or youth and his or her family to achieve an inclusive, interdependent, and self-empowered life. The child's or youth's SSC uses their knowledge of available programs, resources, and services to create an individualized service plan that best supports the child and family in pursuit of their desired outcomes. This includes connecting families to support throughout the community and promotes family members' self-determination and involvement in all facets of community life. A primary responsibility of the SSC is promoting the child's health, safety, and welfare in their home and community. Essential Functions: Coordinates and facilitates services with the child and family to meet the developmental, emotional, and physical needs of the enrolled youth in CLTS. Provide family centered, trauma informed, strength based, culturally intelligent services through monthly collateral contact, direct contact with the family a minimum of every three months, face-to-face contact at least every six months (with the child or youth), and at least one of the face-to-face contacts is required annually to take place at the child and family's place of residence. Provide services in the community focused on promoting inclusion and access in the community and youth's home. Assisting to establish and maintain all aspects of program functional and financial eligibility. Assessing and periodically reassessing the child's or youth's health, safety, and functional capacity. Identifying vulnerable and high-risk children and ensuring heightened care coordination, collaborating with other agencies when applicable. Providing crisis and critical incident intervention and resolution. Mandated reporter responsibilities include making reports of mental health, safety, or well-being of a child or youth to the Wisconsin Department of Health Services. Develop and execute family centered service plans to meet the individualized needs of the youth and family. Authorizing support and services provided through the CLTS Program. Managing the coordination of benefits for the supports and services in the service plan to ensure high quality services/ Provide advocacy and resources to the child or youth and their family and/or advocates to independently obtain access to services and support, regardless of funding source. Provide transitional support for the CLTS Program enrollment and disenrollment. Complete all required training including CLTS specific training and shadowing, functional screen training, and mandated reporter training. Compiling and maintaining required documentation. Completes all paperwork in a strength based and youth/family centered manner. Follow all SSC policies and procedures outlined by Milwaukee County Children Youth and Family Services. Other Duties and Responsibilities: Attend required training and participate in staffing, weekly/monthly meetings, and consultations, as needed. Assist with child and family coverage for co-workers as needed or directed. Other job-related duties may be necessary to carry out the responsibilities of the position. Job Qualifications: Knowledge, Skills and Abilities: Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs. Minimal Qualifications: Must possess a bachelor's degree in a health or human services-related field and one year of experience working with individuals with disabilities. Complete all mandatory CLTS training and shadowing. Working knowledge of computer applications preferred (Windows and Microsoft Word). Ability to provide strength based, family centered, trauma informed, and culturally sensitive services to children and families with disability, emotional, physical, and life needs. Knowledge and skills to work with children, young adults and families. Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal background check, and driver's license check. pm21 Other Job Information (if applicable): Work Relationship and Scope: Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, including collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public. Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the CLTS Program under the direction of Milwaukee County Children Youth and Family Services Division. Professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at desk using a computer; requires outreach in the community and families' homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends. Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. PIa0de6d8adea7-37***********8
    $45k-58k yearly est. 13d ago
  • Family Service Coordinator- Bilingual

    Curative Care 3.1company rating

    Service coordinator job in Milwaukee, WI

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Family Service Coordinators provide case management/service coordination for children ages zero to three who evidence a developmental delay or other atypical development. Service Coordinators conduct screenings, facilitate eligibility determination, organize and participate in evaluations and develop plans for care. Service Coordinators link families with community resources, teach families how to be effective advocates for their children, and assist families in arranging for services their children may need at the time of discharge. Service Coordinators demonstrate excellent documentation, organization and customer service skills. SKILLS AND QUALIFICATIONS: The Family Service Coordinator must be fluent in Spanish and have: 1. Knowledge of the local service delivery system, the target group's needs, the need for integrated services, and the resources available or needing to be developed 2. A Bachelor's Degree in a human service related field (Human service related fields are those that include coursework in areas such as human development, psychology, social services or similar areas) 3. One (1) year of supervised experience working with families with special needs preferred 4. A valid Wisconsin driver's license, reliable transportation and car insurance are required 5. Experience with children in the 0-3 age range and a love of working with them. Come join our team and start making a difference today! Job Type: Full-time Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients.
    $39k-48k yearly est. 4d ago
  • Employer Outreach Coordinator

    Employ Milwaukee 3.0company rating

    Service coordinator job in Milwaukee, WI

    Department: Business Solutions Reports To: Business Solutions Manager Pay Grade: 212 Supervises: N/A FLSA Classification: Exempt Approved By: Revision Date: 10/18/25 JOB PURPOSE: For 50% of the time, the Employer Outreach Coordinator is responsible for identifying, developing, and maintaining employment opportunities for approximately 160 U.S. Department of Labor Go MKE youth program participants ages 15-18 through partnerships with local and regional employers. This position plays a critical role in connecting youth-particularly those who are justice-involved, urban, or opportunity youth-with subsidized and unsubsidized work experiences that promote skill development, career awareness, and long-term employability. The Job Developer serves as a bridge between employers and youth participants, ensuring that placements are appropriate, successful, and aligned with Employ Milwaukee's workforce development goals. For 50% of the time, the Employer Outreach Coordinator will assist with developing job opportunities and employment readiness for Employ Milwaukee's other program participants through coordination with the WIOA, Non-WIOA, and Special Projects manager, as well as assist the Business Solutions Team with hosting hiring events and providing other employer resources. ESSENTIAL DUTIES and RESPONSIBILITIES: Develop and maintain relationships with local and regional employers to secure subsidized and unsubsidized employment opportunities for youth and adult participants. Conduct outreach to new employers, leveraging existing Employ Milwaukee partnerships and labor market information to identify high-demand job opportunities. Strengthen current and grow new business relationships working collaboratively with other Employ Milwaukee Business Solutions staff and other partner agencies. Screen, match, and refer youth and adult participants to job openings based on interests, abilities, and program criteria. Support participants in resume development, interview preparation, job search strategies, and job retention skills. Maintain consistent communication with employers and participants to monitor job performance, satisfaction, and progress. Document all employer and participant interactions, job placements, and outcomes accurately and timely in Employ Milwaukee's Efforts to Outcomes (ETO) data management systems. Enter into state and federal data systems, as requested. Collaborate with program and business solutions team members to ensure coordinated service delivery and achievement of program performance goals. Review LMI data sources and supplement with demand intelligence from employers, chambers, business associations, economic development organizations, and site selectors. Prepare reports and presentations for various audiences, both internal and external. Represent Employ Milwaukee in the community, including at job fairs, employer meetings, and workforce development events. Lead and/or assist with recruitment/hiring events. Maintain professional appearance in business attire and model positive, high-energy engagement with both participants and employers. Attend meetings, conferences and seminars as requested Perform other related duties as assigned. Supervisory Responsibilities: This position does not have direct supervisory responsibilities but may provide guidance and mentorship to program participants and interns. KEY ABILITIES, KNOWLEDGE AND SKILLS: Baccalaureate Degree required in business management, economic development, marketing, public administration or other related field; or any combination of experience and training which provides the knowledge, skills and abilities. Background in Sales or Human Relations helpful. Proven ability to engage and maintain relationships with employers across multiple industries. Strong understanding of job development, placement strategies, and workforce development practices. Knowledge of issues affecting justice-involved, urban, and opportunity youth, as well as unemployed, underemployed, dislocated and other populations of students and job seekers. Excellent communication, presentation, and interpersonal skills with diverse audiences. Strong organizational and time management skills; ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office Suite and data entry systems; ability to accurately maintain detailed records. Ability to work independently and as part of a team in a fast-paced environment. High level of professionalism, motivation, and positive attitude. Strong written skills to include complex business correspondence and documentation for legal compliance. Ability to interact effectively with individuals from diverse socioeconomic and cultural backgrounds. General accounting skills and basic mathematics skills for budget monitoring, calculations, and numbers analysis. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Must possess good problem-solving skills. Ability to interpret and carry out instructions furnished in oral or written form. Ability to recognize and anticipate the needs of Employ Milwaukee's partners and participants. Ability to engage in long range planning and projecting. Knowledge of business challenges and priorities. Demonstrated ability to gather and assess data, identify patterns, and develop recommendations. Demonstrated ability to assess, build and maintain business and other collaborative relationships. MINIMUM QUALIFICATIONS: Education: Associate's Degree in business management, economic development, marketing, public administration, social services, or other related field. Experience and/or Training: At least 2 years of experience in sales, job placement services, workforce development, or business administration. Licenses/Certificates: Valid Driver's License and reliable transportation. Technology/Equipment: Experience using workforce development data systems and tools (e.g., case management, job matching, or CRM platforms). Experience with and capability to utilize Microsoft Office Suite, Teams, and data entry. Employee will be trained on entering data and reporting through various systems including Efforts to Outcomes, ASSET, and JCW Business. PREFERRED QUALIFICATIONS: Education: Baccalaureate Degree in business management, economic development, marketing, public administration, social services, or other related field. Experience and/or Training: High growth, high demand industry sector network and relationships with union and non-union employers. Understanding of training and hiring processes. Knowledgeable in current labor market information for high growth high demand sectors. Established network of employer contacts within the Milwaukee area and regional labor market. Licenses/Certificates: Valid Driver's License and reliable transportation. Technology/Equipment: Experience using workforce development data systems and tools (e.g., case management, job matching, or CRM platforms). Experience using Efforts to Outcomes, ASSET, and JCW Business. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Frequent use of computer, telephone, and office equipment. Ability to maintain focus, organization, and composure while managing multiple priorities in a dynamic environment. WORKING ENVIRONMENT: Work is performed within private Employ Milwaukee office or through travel to meeting locations, primarily within Milwaukee County and occasionally high crime areas within the City of Milwaukee. Travel also occasionally includes to neighboring counties in southeast Wisconsin. Noise level is quiet to moderate. Safety concerns exist only where travel is required. Regular interaction with youth participants,
    $41k-56k yearly est. Auto-Apply 24d ago
  • Integrated Services Coordinator

    Milwaukee County (Wi 3.6company rating

    Service coordinator job in Milwaukee, WI

    Behavioral Health Services Salary Pay Range: $54,579.20 - $82,368 Job Summary: The Integrated Services Coordinator will be responsible for overseeing a designated portion of the Comprehensive Community Services (CCS) and Community Access to Recovery Services (CARS) provider network. Key responsibilities include quality assurance, compliance monitoring, and providing training and support to providers. In addition, this position will play a critical role in supporting the implementation and expansion of the evidence-based practice of Individual Placement and Support (IPS). Essential Responsibilities: Work closely with contracted vocational agencies. Communicate with personnel to ensure adherence to expectations, serve as the primary point of contact, and facilitate operational meetings to support coordination and effective service delivery. Ensure quality assurance across the provider network. Monitor service delivery for adherence to established standards, conduct reviews to assess program effectiveness, and identify areas for improvement. Conduct program evaluations and fidelity reviews with each vocational agency. Address compliance concerns, implement corrective actions when necessary, and promote best practices to ensure the delivery of high-quality, person-centered services. Provide training and support to all contracted providers with a focus on the principles of Individual Placement and Support (IPS). Develop and deliver initial training and address ongoing training needs to ensure providers have the skills needed. Develop and maintain strong relationships that support the success of employment services. Foster collaboration with the Division of Vocational Rehabilitation, the Wisconsin Division of Care and Treatment Services, and the IPS International Learning Community. Perform all other duties as assigned. Minimum Requirements: Current resident of Wisconsin. Possession of a valid Wisconsin Driver's License, able to be maintained throughout employment. Possession of a Bachelor's Degree or higher in Vocational Rehabilitation, Psychology, Social Work, or Human Services. At least three (3) years of experience in Vocational Rehabilitation, Psychology, Social Work, or Human Services. Willing and able to travel up to 25% of the time in this role. Preferred Qualifications: Possession of a Master's Degree or higher in Vocational Rehabilitation, Psychology, Social Work, or Human Services. Knowledge of the Individual Placement and Support (IPS) model. NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process. APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
    $54.6k-82.4k yearly 10d ago
  • Admissions Advisor

    Herzing University 4.1company rating

    Service coordinator job in Brookfield, WI

    Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. Position Overview Hiring for the Midwest Region with final candidate being located near Brookfield, Kenosha, Madison, WI or Minneapolis, MN. The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately. HOURS: 40 hours per week, Monday through Friday with hours falling between 8AM and 6PM. Some additional weekend or evenings may be required based on business need. Potential for travel to conferences, college fairs, and recruitment/community events. EDUCATION & EXPERIENCE REQUIREMENTS: * Associate Admissions Advisor: * Associate's Degree or equivalent work experience * A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales * Admissions Advisor: * Bachelor's Degree or equivalent work experience * A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience. COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $18.95 to $25.64 (associate level) or $23.17 to $31.39 (advisor level). Click Here to learn more about careers at Herzing University. PRIMARY DUTIES AND RESPONSIBILITIES * Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat. * Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience. * Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers. * Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources. * Generating inquiries through prospective students, current students, and the local community outreach/events. * Other duties as assigned. Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Physical Requirements: * Must be able to remain in a stationary position most of the time. * Must be able to occasionally move around the work location. * Must be able to communicate information and ideas so others will understand. * Constantly operates office and/or tech equipment which may include computers, copiers, fax machines, audio/visuals. * Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone. * Visually or otherwise identify, observe and assess. * Occasionally move, carry, or lift 10 pounds. * Frequently positions self to maintain computer related equipment which may involve bending, stooping, kneeling, crouching, or crawling. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
    $19-25.6 hourly 25d ago
  • Service Coordinator

    Capri Communities 3.5company rating

    Service coordinator job in Waukesha, WI

    St. Clare Management Local Travel Required to Multiple different sites in Milwaukee Must have a Drivers License 37-40 Hours Per week The Service Coordinator will focus on assisting residents to be successful in Section 8 housing and in improving their economic stability. The SC will provide Information and Referral that focuses on housing success, crisis intervention, employment, education, and health and safety. All residents live in a subsidized HUD/202 property and are elderly and/or disabled. The SC will follow-up on notices given to residents and work proactively to decrease the number of notices that result in evictions. The position will work with other staff to assist with program outreach and marketing materials; contribute to the Bi-monthly newsletter, and coordinate other special yearly events. The position will work closely with Property Management, other Services Coordinators, and our data base system. Employ proper Landlord/Tenant and Fair Housing Law Practices and Policies. ESSENTIAL RESPONSIBILITIES: Housing Success/Eviction prevention * Orientate new residents. * Assist residents with accessing rent/utility assistance, Case Management services, housekeeping services and other connections to resources needed to prevent notices and evictions when possible. * Refer residents to employment organizations when appropriate. * Assist and monitor residents to ensure satisfactory tenancy. Property Management Liaison * Assist residents in understanding requirements for tenancy made by Community Managers, assist in filling out required paperwork, facilitate discussions between residents and Property Management as needed. Mediate when necessary. Evaluation and Outcomes * Work closely with Resident Services staff and Property Management to evaluate the successes of our Eviction prevention functions. * Enter data into data base, run reports, and assist with evaluating effectiveness of referrals. * Maintain resident files and statistical data to ensure accurate annual reporting. Information and Referral and Other Resident Resources: * Develop and maintain relationships with agencies working with low-income, elderly and/or disabled individuals. Work closely with Aging and Disability, and other local supportive service providers in assisting residents to obtain income through employment, SSI or SSD. * Maintain information on relevant referral resources. Produce community resource documents to promote community access. * Work closely with Asset Coordinator to co-facilitate leadership and goal setting workshops. * Organize and facilitate resident meetings. Problem solves with residents when appropriate. Provide professional communication and leadership in a variety of meeting/presentation settings that support open, honest communication and inclusion of diversity. Regular attendance is required in accordance with a regular schedule established for the position by the supervisor. Secondary Functions: (These responsibilities will be shared with other staff members) * Assist with Holiday Party and other events for all residents. * Assist with planning and delivering classes. QUALIFICATIONS: Education and/or Experience: * Bachelor's degree Required. Preferably in Social Work or Social Services. * At least 2 years relevant work experience in community organizing or social work or a combination of education and experience that shows the applicant can fulfill the requirements of the job. * Experience in working with formerly homeless individuals preferred. * Experience with community organizing and social work. * Excellent human service planning skills and ability to engage a broad spectrum of community members in planning efforts. * Strong background in working with low-income individuals. * Experience in working with individuals with addiction, mental, physical and developmental disabilities. * Knowledge of sexual and domestic violence. * Group facilitation, conflict resolution and mediation skills are preferred. * Good working knowledge of Microsoft Suite (Word, Excel) computer programs and volunteer management techniques. * Possess strong verbal, written and interpersonal communication skills. * Good organization skills. * Sensitivity and ability to relate to people from diverse lifestyles and cultures. * Knowledge of sexual and domestic violence "signs, trauma indicators, or emotional and psychological impacts of the same." JOB CONDITIONS: * Requires some evening and/or weekend availability. * May be exposed to people suffering with mental health issues and/or struggling in stressful situations. * May require lifting of 50 pounds or less. * Access to an insured vehicle is a requirement of this position. * Position includes sitting, walking, and standing for long periods of time. Equal Opportunity Employer Statement Capri Communities is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    $36k-47k yearly est. 2d ago
  • CEJA Transition Coordinator

    Lake County Il 4.5company rating

    Service coordinator job in Waukegan, IL

    Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefits package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment. The Lake County Workforce Development department plays an integral role in preparing individuals for work by developing, sourcing and recruiting talent for local businesses throughout Lake County. The Transitions Coordinator plays a crucial role in the Climate Equity Jobs Act (CEJA) Waukegan HUB program by facilitating the transition of participants into sustainable employment opportunities. Working closely with individual program participants, the Coordinator works as a member of the CEJA team by developing and implementing transition plans, which include career assessments and coaching services including but not limited to skills and interests' assessments, career goals planning, program enrollment, coaching services, training and education, and job search assistance. In addition, the Coordinator will be responsible for proactive follow-up and tracking of graduates, providing ongoing support and referring participants to Barrier Reduction services as needed for up to one year after program completion. This position requires strong communication skills, attention to detail, and a commitment to supporting participants' success in the workforce. * Collaborate with individual participants to develop their personalized CEJA Transition Plans, which include barrier reduction services, training and education, job search assistance, and follow-up services. * responsible for maintaining information within the state data system, including customer case notes, planned services, and documenting follow-up activities. * Maintain post-program follow-up and tracking of graduates, offering ongoing support and guidance. * Refer participants to Barrier Reduction services based on assessment of support needed for successful employment transition and retention. * Develop and maintain relationships with partner agencies, referral sources, and education and training institutions. * Ensure services are carried out under the CEJA guidelines. Coordinate with other program staff to ensure seamless delivery of services and support to participants. * All other related duties as assigned. * To be successful in this role, the candidate should have completed a bachelor's degree in a related field with 2 to 3 years of experience or have the competency and skills required to perform in this position. * Experience in career counseling, job placement, or workforce development. * Strong interpersonal skills and the ability to build relationships with participants, employers, and community partners. * Knowledge of career assessment tools and techniques. * Familiarity with job search strategies and employment resources. * Excellent communication skills, both verbal and written. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office Suite and data management systems. * Bilingual proficiency in English and Spanish preferred. * Previous work in Non-Profit, Case Management, or related field. Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).
    $47k-61k yearly est. 4d ago
  • Service Coordinator

    Koru Health 4.4company rating

    Service coordinator job in Pewaukee, WI

    The Resident Services Coordinator provides support to department head managers and staff as it relates to community operation with specific focuses on resident directed services. Under the direction of the Clinical Director this position ensures the highest degree of quality care by planning and organizing the overall operation of our care services in accordance with resident needs, government regulations and our internal policies and procedures. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. Provides support to nursing staff conducting medical assessments of each new admission as well as ongoing resident evaluations. This role does not complete assessments unless trained to do so and delegated properly. In a quality control role, monitors medication administration, medication records and medication documentation in the MARs. Maintains resident documentation, medical management documentation and care plan documentation as directed by supervisor. Reviews the care coordination of all residents, coordinates the service plan, activates appropriate resources and communicates with the physician or pharmacy regarding new medication orders, changes in orders and any medication issues. Follows up on residents admitted to the hospital and completes necessary paperwork for a re-admission to the community after hospitalization or rehab. Addresses any resident issues/concerns with families. Works with the onsite medical provider and helps coordinate appointments. Assists residents with any transportation needs. Routinely performs a med cart audit and checks in meds as needed. Provides regular support to resident care needs and care-related follow-up as appropriate. Ensures incident/fall reports are completed. Continually seeks out and directs quality improvement activities that focus on wellness, clinical management, medication management, risk management, staff training, safety and survey preparedness. Supports the hiring, training, and oversight of clinical care staff. Ensures skin sheets, shower schedules, and charting are completed. Routinely reviews call light times to ensure prompt responses. Ensures compliance with all DHS 83 and 89 policies, procedures, and reporting requirements well as adherence to internal policies and procedures. Maintains on-going communication with direct supervisor and other department heads on all notable resident service matters or changes. When short staffed performs cares and passes medication. Maintains knowledge of State Regulations and updates for DHS 83 and 89. Assists with timecard corrections and payroll. Available for on-call duties on an as-needed basis. Requirements This position does have leadership responsibilities but does not have direct supervisory responsibilities except in the absence of the Executive Director. This position does participate in the performance management functions of the staff. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a minimum of 3 years of experience in a nursing care community or other related healthcare environment. Knowledge of DHS Sections 83 and 89 regulations preferred. Must be a strong team player with proven leadership and supervisory skills. Consistently maintains high levels of resident satisfaction. Strong ability to communicate effectively with residents, families, staff, community officials, state regulatory agencies, hospitals and the general public. Excellent customer service skills, with a courteous and helpful demeanor. Well developed problem-solving skills and ability to develop conceptual alternatives. Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the care services program.
    $38k-55k yearly est. 56d ago
  • Window Service Coordinator

    Bliffert Lumber

    Service coordinator job in Germantown, WI

    Job Details Experienced Germantown - Germantown, WI Full Time DayDescription Service Coordinator Primary Objectives of the Service Coordinator Coordinates and schedules service jobs Making and answering customer calls to coordinate efficient scheduling of services Primary contact of Service Technicians for on the road support of scheduled services Evaluates and executes ordering of product and parts as needed Pulling and organizing products for Service Technicians Service Coordinator Responsibilities Works closely with production builders to coordinate and schedule screen installations and any service work needed Manages all incoming service requests to be sure they are processed and executed in a timely manner Communicates to all Sales staff that requested service to be sure they are updated promptly as the service requests move through the process Involvement in new employee training in the Service department Involvement in coordination of transfers from location to location Provide support to the yard and location as daily needs arise Work with yard to establish cleanliness and organization of product Assist in the proper receiving of inbound products as needed for the Service Department Responsible for following all safety rules and policies as outlined in the employee handbook, safety manual and communicated by Bliffert Lumber management Act as store representative and provide exceptional customer service Additional job responsibilities to be determined by Manager or Operations Manager Reports accidents and injuries immediately to Management Requirements of Service Coordinator Reports to Window Service Manager Lifting up to 50lbs as needed Travel to jobsites as needed if additional support is needed Completing any other tasks given as direction from Management Company Benefits PTO and holidays 401K -Employer match Profit Sharing $15,0000 Company paid Life Insurance Policy Company Paid Short-term disability Annual bonus and Annual increase Employee Stock Ownership Plan (ESOP) Medical and Prescription drug insurance Dental and vision insurance Supplemental Life Insurance (Employee, Spouse, Children) Long-term disability insurance
    $37k-56k yearly est. 60d+ ago
  • Service Coordinator-Bilingual

    St. Francis Children's Center 3.7company rating

    Service coordinator job in Milwaukee, WI

    Essential Functions Facilitates and participates in the development, review and evaluation of the Individual Family Service Plan (IFSP) Maintains continued regular contact with families, as mandated, to ensure that services are being delivered appropriately and in a timely manner Accurately and comprehensively case-notes and reports service units Informs parents of advocacy services, coordinates with medical and other health care providers Facilitates the development of transitional/discharge plans and attends all conferences and meetings associated with transitions. Attends trainings as needed Ensures compliance with mandated timelines; facilitates timely PPS entries Understands and upholds the components of the PCATT model for early intervention Assists parents in locating community resources Attends meetings as appropriate, including in-house and community meetings relating to Birth-to-Three Maintains regular contact with families on caseload to ensure that services are being delivered as described in the IFSP. A natural environment focus should be central in IFSP goals Works with Program Manager to ensure all files are audit compliant Serves as a positive ambassador for St. Francis Children's Center and for Milwaukee County All other duties as assigned Physical Demands of the Position Walk, sit, stand and climb stairs Bend/twist and reach Far vision at 20 feet or further; near vision at 20 inches or less Speak and hear Kneel, crouch, climb, feel and stoop Lift objects weighing up to 35 lbs Carry objects weighing up to 35 lbs Handle or manipulate objects at a low intensity level of effort Mental Requirements Must have ability to cope with changes in routine to accommodate needs of the agency Must be able to make decisions and exercise good judgment under stress and time restraints Environmental/Working Conditions Inside work environment approximately 67% of the time Requires driving 33% of the time Equipment Used Computer Copy machine Fax machine Telephone Required Education/License/Certifications Bachelor's degree in a Social Work, Human Services, Child Development. 1 year of experience working with clients who have special needs. Must be able to complete home visits in-person anywhere in Milwaukee County on a daily basis. Fluency in reading, writing, and speaking Spanish is required. Must have a valid Wisconsin driver's license and may not have more than three current minor driving violations and/or one current at-fault accident on your record. Auto insurance must include $100,000/$300,000 bodily injury and $100,000 property damage. Required Knowledge and Skills Experience with Birth-to-Three programs Ability to function effectively in a team Understand and follow written and verbal directions Read, write, basic math skills Excellent interpersonal skills Ability to prioritize multiple demands Must possess and practice a customer service focused management philosophy Behavior and Attitude The mission and philosophy of St. Francis Children's Center requires this position to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, clients, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each client, visitor and fellow employee is a requisite of successful job performance. In addition, strict client confidentiality must be maintained.
    $36k-46k yearly est. Auto-Apply 9d ago
  • Medical Services Coordinator

    Lifestance Health

    Service coordinator job in Brookfield, WI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Job Summary: The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in-person and remote patients and clinicians. COMPENSATION: $19.25 - $20.25/hour LOCATION: 16535 W Bluemound Rd #200, Brookfield, WI 53005 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situation. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA) * Facilitate communication as needed between the patient, medical staff and the patient's pharmacy * Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc. * Ensure accuracy of patient pharmacy information in the medical record * Scan all hard copy correspondence into patient's EHR record * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Assist in coordination of external referrals for patient care Clinician Support * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.) Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
    $19.3-20.3 hourly 5d ago
  • Family Care-Service Coordinator

    Paragoncommunity

    Service coordinator job in Waukesha, WI

    LTSS Service Coordinator (Case Manager) $5,000 Sign-on Bonus Hiring near: Milwaukee County Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an impact: Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as Family Care Partnership), and BH or PH needs. Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. Minimum Requirements: Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background Preferred Skills, Capabilities and Experiences: BA/BS degree field of study in health care related field preferred. Assisted living or social work experience preferred. Waiver experience preferred. Comfortable using technology preferred. Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $39k-53k yearly est. Auto-Apply 4d ago
  • Policy Download Coordinator

    Robertson Ryan Insurance 4.0company rating

    Service coordinator job in Milwaukee, WI

    Recognized nationally as a Top Workplace and Top 100 US Insurance Agency! Since 1960, Robertson Ryan Insurance has provided comprehensive solutions across Business, Benefits, and Personal Insurance. We proudly serve over 70,000 clients, from small businesses to major national accounts across various industries. With a team of more than 526 professionals and partnerships with over 150 insurance companies, we are the 44th largest Property & Casualty Insurance Agency according to the Insurance Journal. Our dynamic and enjoyable culture is a cornerstone of our success, with many team members having been with us for over a decade. It's an exciting time to join our growing firm! Position Overview The Policy Download Coordinator is responsible for managing, maintaining, and optimizing the flow of digital policy information between carriers, internal systems, and agency stakeholders. This role ensures that policy downloads are accurate, timely, and properly integrated into the agency management system, supporting smooth operational workflows and high-quality client service. Key Responsibilities Policy Download Management: Monitor, retrieve, and process daily policy downloads from carriers. Ensure all policy, endorsement, cancellation, and reinstatement files are accurately received and posted in the agency management system. Data Accuracy & Quality Control: Review downloaded policies for completeness and accuracy; resolve discrepancies promptly. Identify and correct data mapping issues or inconsistencies within system fields. Carrier & Vendor Coordination: Communicate with carriers, vendors, and internal teams to troubleshoot download failures, missing transactions, or format issues. Maintain a schedule of carrier download availability, updates, and system changes. System Maintenance & Optimization: Work closely with the IT or Systems Team to configure and maintain download settings. Assist with system upgrades, testing, and rollout of new download features. Documentation & Reporting: Maintain detailed documentation of workflows, carrier setups, and troubleshooting steps. Generate reports on download activity, errors, trends, and system performance. Internal Support & Training: Provide guidance to account managers and staff on download processes and best practices. Support onboarding of new carriers or lines of business into the download process. Qualifications Education: High school diploma required; associate or bachelor's degree preferred. Experience: Experience in the insurance industry, data operations, or administrative coordination preferred. Familiarity with agency management systems (e.g., Applied Epic, Vertafore AMS360 or QQCatalyst) is a plus. Applied EPIC experience is a plus! Skills: Strong attention to detail and commitment to data accuracy. Excellent organizational and time-management abilities. Strong analytical and problem-solving skills. Clear written and verbal communication. Comfort with software systems and basic troubleshooting. Competencies Customer-service orientation Process improvement mindset Ability to work independently and collaboratively Adaptability in a fast-paced environment Working Conditions Full-time position; hybrid or remote options may be available. May require occasional meetings with carriers or system vendors. EEO/AA Statement: Robertson Ryan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Attention to all Recruiting Agencies: Recruitment at RRI works on a direct sourcing model. We will contact agencies directly if needed. RRI is not responsible for any related fees for resumes submitted to job postings, our employees or any other part of our company.
    $67k-90k yearly est. 21d ago
  • Intake Specialist

    Express Employment-Waukesha, Wi

    Service coordinator job in Waukesha, WI

    The Energy Intake Specialist provides direct support to clients applying for energy assistance and related programs. This role involves assisting with applications, verifying documentation, answering inquiries, and ensuring timely processing to help individuals maintain essential utility services. Key Responsibilities: Assist clients in completing Energy Assistance Program applications at the office & outreach sites Answer client and vendor questions regarding program eligibility, benefit levels, and payment methods. Verify or help applicants assemble required documentation for application submission. Review completed forms for accuracy and completeness before data entry. Follow up on incomplete applications and pending documentation. File applications and respond to correspondence and reports. Communicate with utility vendors regarding client accounts and payments. Provide intake services and assist clients with certification for other agency-contracted energy programs. Determine client eligibility and authorize emergency payments to ensure fuel deliveries and restoration of services. Perform other related duties as assigned by the supervisor. Qualifications: Experience: Minimum 3 years of office experience, preferably in customer service or high-volume environments. Skills:- Strong phone and computer skills (Windows proficiency required). Ability to establish and maintain positive working relationships with clients, vendors, and public/private representatives. Maintain a strong customer service mindset. Other Requirements:- Longevity and reliability within work history are essential. Excellent organizational skills and attention to detail. Ability to handle confidential information with discretion. If you are interested in this position please submit your resume to **Express Email Please make sure you include the Job IDNumber in the title of the email. ** Or Call us today! ************ Or Apply online at:Website You should be proficient in: Customer Service
    $31k-43k yearly est. 11d ago
  • Coordinator of Graduate & Adult Advising

    Alverno College 3.5company rating

    Service coordinator job in Milwaukee, WI

    For a description, see file at: ************ alverno. edu/files/galleries/Coordinator_of_Graduate_Adult_Advising. pdf
    $43k-53k yearly est. 45d ago
  • Family Care-Service Coordinator

    Elevance Health

    Service coordinator job in Milwaukee, WI

    LTSS Service Coordinator (Case Manager) $5,000 Sign-on Bonus Hiring near: Milwaukee County Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as Family Care Partnership), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background Preferred Skills, Capabilities and Experiences: * BA/BS degree field of study in health care related field preferred. * Assisted living or social work experience preferred. * Waiver experience preferred. * Comfortable using technology preferred. * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $39k-53k yearly est. 22d ago
  • Care Coordinator - Comprehensive Community Services

    Wellpoint Care Network 4.1company rating

    Service coordinator job in Milwaukee, WI

    At Wellpoint Care Network, our mission is to facilitate equity, learning, healing, and wellness by restoring the connections that help children and families thrive. Every person deserves the opportunity to reach their fullest potential. It's part of human nature, and the promise of our country, that everyone be given a fair chance to be and do their best. Yet, many in our community live with unresolved childhood and generational trauma. That's where we come in. We believe we can create a world where children and families have a clearer path to their fullest potential. Wellpoint Care Network has championed the restoration of families for nearly 175 years. Job Purpose: Our next Care Coordinator - CCS will be responsible for community-based family support for mental health and behavioral needs of youth and young adults. They will support families through community resources and a strengths-based approach to help and healing. Qualifications: Bachelor's Degree in Social Work (BSW) required. Certification as a Social Worker (CSW) preferred. Master's Degree in Social Work or related field preferred . Ability to work in-home with children and families, as well as coordinate services with ancillary providers within the community Ability to multi-task and prioritize work within the community; in conjunction with timely completion of documentation to support the work completed in the community Excellent written and oral communication skills Demonstrates ability to work independently and effectively with staff, clients, caregivers, and purchasers. Must be honest, dependable, and able to meet deadlines; Self-motivated and able to work independently. Valid driver's license with an acceptable driving record, reliable transportation, and meet agency auto insurance requirements. Required or reliable transportation to conduct on-site learning throughout the state. Ability to demonstrate critical thinking skills, detail oriented, highly effective verbal, and written communication skills. Demonstrate an ability to effective understanding and practice of cultural humility and ability work and communicate respectfully with individuals from diverse backgrounds. Proficient in the usage of computer software; demonstrate an understanding of computer file systems and databases, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc. Duties: Direct Services/Assessment •Performs clinical assessments, including intake interviews and screens for new referrals using trauma informed and recovery-oriented perspective. •Develops, directs, and implements client treatment plans, interventions, skill training and crisis management . •Effectively links clients and families with community resources and support systems, including referral to other services and monitoring of involvement. •Provides individual and family psychoeducation and skill building by maintaining face to face contact with youth and family in the community and home settings. Family Engagement •Sets appropriate expectations for family involvement upon admission. •Demonstrates family investment and participation in treatment planning and ongoing treatment. •Assists families in crisis resolution and de-escalation through developing appropriate crisis plan. Collaboration and Teaming •Develops a network of community support and resources and connects clients with these resources as appropriate. •Demonstrates relationship building and information sharing supporting a collaborative system of care. •Establishes and maintains working knowledge of the WCHSD programs, resources, and supports . •Assisting in utilization of these resources to resolve problems that impede optimal functioning of the family. •Facilitates bringing together service teams for regular and consistent collaboration to best meet the needs of client and family. Documentation and Information Sharing •Completes all necessary paperwork timely and utilizes trauma informed, strength-based language. •Maintains client files in accordance with program policies and participates in quarterly review of files. •Monitors collection of outcome data to measure program performance. Obtains accurate and complete data. Assists program coordinator in compiling data for purposes of program development. Professionalism •Continually seeks to improve skills through training and demonstrates high level of self-direction •Actively participates in clinical consultation individually and team driven •Demonstrates a high level of competence in communication both verbal and written. •Dependable with commitments and demonstrates follow through. Agency Engagement •All employees will be evaluated on their demonstration of a consistent commitment to the Agency's Seven Essential Ingredients, Diversity, Equity and Inclusion, and engagement in the strategic initiatives of the organization. This will be measured by their active participation in committees and workgroups, and by their communication and practice within their daily work and in the community. •Participates in assigned meetings, events and learning as required. •Other duties as assigned, including serving in a coverage role for other department members. Position Details & Extras: Full time. Onsite / Hybrid work is available with reliable broadband connection. Fast paced, flexible work schedule includes evenings to accommodate program needs. Moderate exposure to noise. Subject to frequent interruptions with ability to manage multiple tasks simultaneously. Demonstrates an understanding of the cultural differences among diverse groups and the need to adapt service provision to match these differences in respectful ways. Public Service Loan Forgiveness (PSLF) - Wellpoint employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Interaction with personnel, clients, family members, visitors, volunteers, interns, and vendors under all conditions and circumstances. Physical exam, drug screen, motor vehicle report, and background checks are required for this position. Organizational Information: At Wellpoint Care Network, we have seen exactly how trauma, poverty, systemic racism, social injustices, and other barriers create instability in all areas of life. The people in our care face education and health disparities, high unemployment rates and unaffordable housing. What's worse, many have lost connections to resources, family, friends, and other support systems. We have seen the toll it has on a person's physical, emotional, and financial well-being to try and successfully navigate complex systems that may have failed them in the past. We believe there is a better way. So, we have anchored ourselves in our 170 years of caring for our neighbors through modernized human services. Wellpoint Care Network provides a rich continuum of services, including: Child Welfare and Foster Care Support for youth who have aged out of care Mental health therapy and supports such as our Clinic, Family Preservation, Caregiver Support, and Integrated Community Treatment Professional education and clinical consultation (for organizations, schools, and individual/family) Wellpoint Care also works to promote a diverse and caregiving environment to ensure that those we serve and employ are valued, accepted, respected, and treated equitably. Equity means we work tirelessly toward fair and just treatment, systems, and policies. At Wellpoint Care Network, we believe that we are accountable - individually and collectively - when inequity or injustice replaces equity and inclusion. Inclusivity means that we consciously build groups that welcome and celebrate differences in age, race, ethnicity, class, gender, sexual orientation, religion, gender expression, education, socio-economic background, personal history, geographical location, marital status, parental status, and work experiences. Interested parties please apply online. We are committed to enhancing diversity, equity and inclusion and strongly encourage minority candidates to apply. For more information, visit our website ********************** Equal Opportunity Employer
    $39k-54k yearly est. Auto-Apply 60d+ ago
  • Comprehensive Community Services (CCS) Youth Care Coordinator

    Alternatives In Psych Consultation Sc

    Service coordinator job in Milwaukee, WI

    Job DescriptionDescription: At Alternatives in Psychological Consultation (APC), we care about the overall well-being of our employees and we don't just talk about it-we walk the walk. If you are looking for a company that understands the importance of work-life balance and promotes health of mind, body, and spirit, then we'd love for you to apply! We take pride in our talented, dynamic, values-driven workforce. When you speak with our employees, it's not uncommon to hear that they've been with us for quite a long time. We are searching for a CCS Youth Care Coordinator! Requirements: Applicants must have the ability to transport clients by having a valid Wisconsin driver's license and vehicle and auto insurance. Applicants must also have an Associate's degree or Bachelor's degree (B. A. / B. S.) from a four-year college or university in human services; and one-year related experience and/or training; or equivalent combination of education and experience. Job duties include: Initiates contact with the referred Comprehensive Community Services member and builds rapport using a strength-based, trauma-informed, recovery-oriented, and culturally sensitive approach.* Facilitates all aspects of the Comprehensive Community Services service planning as outlined in DHS 36.* Ensures that the member receives culturally, linguistically, and age-appropriate assessment services in an appropriate and timely manner.* Ensures that the service plan and service delivery for each member is coordinated, monitored, and designed to be as supportive as possible towards the member's independence and rehabilitation.* Assists the member in self-advocacy and helps the member obtain other necessary services and support.* Completes and submits all required or assigned documentation by due dates.* Attends all supervision, meetings, training, in-services, and events as directed.* Maintains the members' records and ensures that records are in compliance with state and county expectations.* Submits all service authorization requests to the Director of Youth Services for review and submission.* Completes at least 8 hours of ongoing training annually.* Coordinates crisis services for the member to be provided by DHS 34 certified programs. Participates in quality improvement projects. Benefits: Besides the benefit of working alongside some of the friendliest and most devoted people ever, APC offers comprehensive and competitive benefits for all its full-time employees. Not able to work full-time? We also offer select benefits to part-time employees as well! Our benefits include: Competitive salary Relaxed dress code Hybrid worksite model for most positions Health insurance, with multiple options to match what is best for you and your family HSA contributions Dental Insurance Vision insurance Flexible Spending Account (FSA) Company-matched 401(k) plan Profit-sharing (employer discretionary contribution) Company-paid life Insurance with the option to purchase additional life insurance for self, spouse, and/or children Company-sponsored short-term disability Voluntary long-term disability insurance PTO- Paid Time Off (for vacation, sick days, and everything in between) Paid holidays (including your birthday!) Annual training allowance Wellness Program Quarterly wellness incentives Free wellness events Employee Assistance Program (EAP) Company-sponsored fundraiser events Ready to work for an award-winning agency? Apply today! APC is an equal-opportunity employer. APC prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. APC conforms to the letter of all applicable laws and regulations.
    $37k-52k yearly est. 27d ago
  • Intake Specialist

    Adapthealth

    Service coordinator job in New Berlin, WI

    Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. Job Duties: Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. Accurately enters referrals into appropriate system based on the type of referral obtained. Works with local branch leadership to ensure appropriate inventory/services are provided. Assists with other regional team functions, as necessary. For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly. Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. Answers phone calls in a timely manner and assists caller. For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. Must be an expert at payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Responsible for working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Works with sales team to obtain necessary documentation to facilitate referral process as well as support referral source relationships. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Works with verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. Competency, Skills and Abilities: Ability to appropriately interact with patients, referral sources and staff. Decision Making Analytical and problem-solving skills with attention to detail Strong verbal and written communication Excellent customer service and telephone service skills Proficient computer skills and knowledge of Microsoft Office Ability to prioritize and manage multiple tasks Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: High School Diploma One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Exact job experience is considered any of the above tasks in a Medicare certified HME, IV or HH environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $31k-43k yearly est. 60d+ ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Waukesha, WI?

The average service coordinator in Waukesha, WI earns between $31,000 and $67,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Waukesha, WI

$45,000

What are the biggest employers of Service Coordinators in Waukesha, WI?

The biggest employers of Service Coordinators in Waukesha, WI are:
  1. Lifestance Health
  2. Koru
  3. Capri Communities
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