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  • Repair Coordinator

    Franzoso Contracting Inc.

    Service coordinator job in Croton-on-Hudson, NY

    Are you looking for a new challenge in a fast-paced, stable industry? The home improvement industry is always in constant demand, and Franzoso Contracting is proud to be the largest and most reputable residential roofing contractor in the region-named Best of Westchester's Best Roofing Contractor for eight consecutive years. We are currently seeking a driven, customer-focused professional to join our team as a Repair Project Coordinator. About the Role The Repair and Service Division is a vital component of Franzoso Contracting's sales engine. This department supports our past customers with follow-up service work while also serving as a primary entry point for new customer inquiries. In many cases, the Repair Department is the first interaction a homeowner has with our company. The Repair Project Coordinator plays a key role in managing repair and service requests while working closely with the broader sales team. This position helps coordinate inspections, qualify customer needs, and identify opportunities where smaller repair projects can naturally lead to larger home improvement solutions. This role plays a key part in converting basic service calls into long-term, higher-value customer relationships. Services supported by this department include roof, siding, and gutter repairs, as well as roof shampoo cleaning services. As the “tip of the spear” in the sales process, the Repair Project Coordinator helps create Franzoso customers for life by combining exceptional service with consultative sales skills. Key Responsibilities & Qualifications The ideal candidate will demonstrate: Exceptional professionalism and a strong commitment to customer service excellence Experience handling a high volume of inbound calls, emails, and service inquiries Sales experience, including qualifying prospective clients, setting expectations, and gaining commitment to service and inspection appointments An understanding of the fast-paced home improvement sales cycle and the importance of follow-up, communication, and closing the loop with customers Ability to prepare and present sales proposals for basic home improvement and repair services Strong organizational and scheduling skills with attention to detail Excellent computer skills, with experience using CRM platforms and Microsoft Office tools. Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products is a plus, but not required Position Details & Compensation Hourly position with standard business hours, Monday through Friday (Saturday availability required on a rotating schedule) Starting pay range: $20-$26 per hour, based on experience Bonus opportunities available for motivated, performance-driven individuals If you enjoy combining customer service with sales, thrive in a dynamic environment, and want to play a meaningful role in growing customer relationships and revenue, we encourage you to apply and build your career with Franzoso Contracting.
    $20-26 hourly 3d ago
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  • OSP Permit Coordinator

    Eaton Fiber 4.7company rating

    Service coordinator job in Bergenfield, NJ

    Eaton Fiber is seeking an experienced Permitting / Right of Way Coordinator to be the subject matter expert on all permitting of a large fiber deployment in the various markets. Experience in right-of-way and encroachment permits for telecommunication build preferred. Candidate must have local permitting experience and an understanding of the permitting application process for multiple Jurisdictions. Requirements and Responsibilities In conjunction with Engineering, coordinate and acquire permits and agreements in all aspects of an Eaton Fiber build deployment project. Oversee the movement of permits from design by the vendor to the jurisdiction. Oversee relations between our vendor and the jurisdictions as well as manage the quality and direction requested by the jurisdiction and intervene when necessary to ensure that permit requirements are being fulfilled. Ensure all permit payments are timely and invoiced appropriately As necessary, interfaces with jurisdictional staff to ensure compliance with applicable laws, codes, and ordinances, and leverage regulatory status to support deployment objectives. Collaborates and coordinates with internal functional groups to resolve permit issues and achieve project milestones, ensuring on-time and on-budget network delivery. Tracks permit project progress and maintain accurate data entry. Coordinates network permitting functions, including reviewing project reports, identifying issues, and ensuring adherence to cycle times and project forecasting accuracy. Ensures all permits are submitted in a timely manner to ensure fiber build projects are not delayed. Ensure are permits are worked in a timely manner and are closed with the issuing authority correctly. Other duties as maybe assigned. What we are looking for: Bachelor's degree and min 5+ years of permitting experience in either the engineering, construction, architecture, or telecommunications industries; Experience with and understanding of wireline technologies specifically OSP fiber builds (buried/aerial, UG) Familiarity with coordinating ROW issues and managing OSP for aerial Fiber Optic networks. Ability to manage permitting processes, including highway, railroad, city, county, state, and municipal requirements for telecommunications construction. Local knowledge of traffic control permitting requirements. Expertise in Microsoft Office programs and Adobe Acrobat. Working knowledge of Google Earth/Maps. Highly organized, self-starter, and detail-oriented with excellent time management and strong attention to detail. Possess strong professional written, verbal, and interpersonal communication skills, including the ability to negotiate, build consensus, and provide solutions to problems. Ability to take direction with ease, including changes to schedule and workflow priorities, and work independently or as a team member. Critical thinking skills to make assessments and provide solutions to problems.
    $46k-59k yearly est. 2d ago
  • Corporate Intake Coordinator

    Forrest Solutions 4.2company rating

    Service coordinator job in New York, NY

    Job Title: Lead Office Services Associate/ Intake Coordinator Job Type: Full-Time Pay Rate: $26.00 per hour Work Schedule: 7:00 AM - 4:00 PM or 11:00 AM - 8:00 PM (preferred) Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders. This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role. Essential Job Functions Client Intake, Scheduling & Request Management Manage and monitor a high-volume email inbox and request queue Triage, document, and route incoming requests accurately and efficiently Conduct initial client interactions or meetings to assess needs and expectations Schedule meetings and coordinate logistics using internal scheduling systems Track request status and ensure timely follow-up and resolution Reception & Front Desk Operations Provide professional and welcoming reception services for clients and visitors Process visitor badges and manage check-in procedures in accordance with security protocols Answer and manage incoming phone lines, directing calls appropriately Maintain a polished, client-ready front desk environment at all times Hospitality & Conference Support (Cross-Functional) Support hospitality operations across the workplace as needed Assist with conference room setup and breakdown, including furniture arrangement and basic logistics Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings Partner with workplace experience, facilities, and administrative teams to support daily operations Communication & Coordination Serve as a liaison between clients and internal service teams Communicate clearly and professionally regarding request status, meeting details, and next steps Maintain accurate documentation related to client interactions, schedules, and requests Required Qualifications Education & Experience High school diploma or equivalent required; college coursework or degree preferred Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support Experience working in a corporate or financial services environment preferred Skills & Competencies Strong written and verbal communication skills Exceptional customer service with a client-first mindset Ability to manage high-volume workloads with accuracy and attention to detail Strong organizational and scheduling skills Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems Ability to multitask, prioritize, and adapt in a fast-paced environment Core Competencies Professional, courteous, and hospitality-driven demeanor Strong follow-through and accountability Adaptability and problem-solving skills Ability to work cross-functionally with multiple teams Discretion and ability to maintain confidentiality Physical Requirements Ability to sit or stand for extended periods Frequent use of computers, phones, and office equipment Ability to lift light items related to conference room setup as needed Clear verbal communication in person and over the phone Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
    $26 hourly 5d ago
  • Outreach Specialist

    Pride Health 4.3company rating

    Service coordinator job in New York, NY

    Job Title: Outreach Specialist - Quality & Member Engagement The Outreach Specialist supports Quality Management and Care Coordination initiatives by engaging members through outreach efforts, administering Health Risk Assessments (HRA), identifying care needs, and connecting members to appropriate clinical and social services. This role plays a critical part in improving member outcomes, quality performance, and overall satisfaction through effective communication, accurate documentation, and coordinated follow-up. Key Responsibilities Conduct outbound and inbound outreach to members to administer Health Risk Assessments (HRA) and gather relevant health information Identify member needs and coordinate appropriate referrals to clinical, behavioral health, and social support services Support care coordination activities, including scheduling appointments, transportation, and follow-up services Document all member interactions accurately and in a timely manner in electronic systems in compliance with regulatory and quality standards Enter, track, and maintain medical and outreach data; assist with reporting and quality metrics Provide members with basic benefit education and navigation support Collaborate with Care Management, Quality Management, and internal departments to ensure continuity of care Escalate clinical concerns or high-risk cases to appropriate clinical staff or leadership Participate in team meetings, trainings, and quality improvement initiatives Represent the organization professionally during outreach events and member interactions Perform additional duties as assigned Required Qualifications High school diploma or GED required Minimum of one (1) year of experience in healthcare, managed care, care coordination, or member outreach Experience working directly with patients or health plan members Strong customer service and communication skills Ability to accurately document and manage data across multiple systems Proficiency with Microsoft Word, Excel, and Outlook Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications Managed care experience (Medicaid, Medicare, or health plan environment) Experience administering Health Risk Assessments (HRA) Background as a Medical Assistant, LVN/LPN, or similar clinical support role Bachelor's degree in healthcare, public health, social work, or related field Bilingual proficiency (Spanish, Haitian Creole, Russian, or other languages) Skills & Competencies Member-focused and service-oriented mindset Strong interpersonal and problem-solving skills Attention to detail and organizational excellence Professional, nonjudgmental, and culturally sensitive approach Ability to work independently and collaboratively High level of integrity and confidentiality Work Environment Full-time, 40 hours per week Field-based and/or office-based outreach, depending on business needs May include community outreach events and member-facing activities Why Join Us Opportunity to make a meaningful impact on member health outcomes Collaborative and mission-driven healthcare environment Exposure to quality management and population health initiatives Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $35k-44k yearly est. 2d ago
  • Hospitality & Client Experience Coordinator

    Fourth Floor 3.6company rating

    Service coordinator job in New York, NY

    Our client, a luxury timepiece brand is seeking a Hospitality & Client Experience Coordinator in shaping the client journey from the moment guests enter the boutique. Acting as an Ambassador, this individual ensures each client receives a refined, personalized, and elevated experience that reflects the brand's legacy of excellence. This role requires a strong hospitality mindset, exceptional organizational skills, and a passion for luxury service. Client Experience & Hospitality Create exceptional and lasting memories by delivering a warm, refined, and highly personalized welcome to every client upon entering the boutique. Serve as a true Ambassador of the Maison, anticipating guest needs and ensuring outstanding hospitality throughout each visit. Leverage the Maison's rich heritage and storytelling to elevate the client journey, while offering thoughtful hospitality services such as refreshments and comfort with impeccable attention to detail. Support Sales Associates during client interactions and sales presentations by assisting with product movement, gathering selling tools, gift wrapping, and client data capture to ensure a seamless experience. Contribute to the planning and execution of in-boutique events and client activations, and collaborate with the Watchmaker to deliver a distinctive and immersive watchmaking experience within the atelier. Client Engagement & Support Oversee the daily flow of boutique traffic, managing appointments and walk-in clients to ensure an organized and elevated experience. Prepare client appointments in advance, coordinating closely with Sales Associates to facilitate smooth and efficient interactions. Maintain accurate client records and support CRM data entry and reporting. Handle all phone and email inquiries with professionalism, discretion, and a service-driven mindset. Operational Excellence Ensure the boutique environment consistently meets Maison standards for presentation, ambiance, and service. Manage hospitality offerings and supplies, including drinkware, serveware, menus, and refreshments. Assist with organizing and tracking client experience tools such as gifts, catalogs, and selling materials. Partner with the boutique team to support product movement in and out of the boutique-including shipments, transfers, and consignments-while adhering to established procedures. Participate in daily inventory counts and opening and closing responsibilities, and collaborate with management and sales teams to continuously enhance client satisfaction and loyalty. What We're Looking For Previous experience in hospitality or luxury retail is preferred. Candidates should possess strong computer skills, including Microsoft Office (SAP knowledge is a plus), and additional language skills are highly valued. Excellent interpersonal and communication abilities are essential, along with a strong understanding of customer service and a high level of attention to detail. The ideal candidate is a proactive self-starter with a collaborative, team-oriented mindset and a positive, “can-do” attitude. Flexibility to work retail hours, including weekends, is required. Salary: $23/hr-$26/hr + commission Full comprehensive medical, dental, vision, 401k + match, commuter benefits and educational opportunities.
    $23 hourly 2d ago
  • PLM Coordinator

    Diane Gilman Jeans, LLC

    Service coordinator job in New York, NY

    Seeking a self-motivated, detail oriented Associate PLM Coordinator for a fast-paced Missy brand, Diane Gilman. The ideal candidate is creative, organized, and a driven team player, who is able to work with cross-functional teams. Responsibilities include, but are not limited to: Creating production ready tech packs from development tech packs. Communicating with design, production, and tech teams to ensure correct information is passed. Cross checking buys and tech packs, after every buy revision. Maintaining PLM materials libraries and fabric detail sheets. Making updates to tech packs and BOMS. Communicating with overseas vendors. Attending Proto and Assortment Finalization reviews and documenting the selected assortment. Finalizing washes, colors, threads and trim colors with design based on the buy. Coordinating the fitting date with the teams that need to attend, creating the fit list, and taking fit notes related to design or trim changes. Accurately entering any post fitting revisions to the tech packs. Leading Tech Pack Handoff meetings. Requirements: High Proficiency with PLM systems, Excel and Illustrator are needed. Accountability; take personal ownership towards delivering commitments. Detail oriented and thorough, able to deliver tech packs without error. Technical knowledge; an understanding of materials, color, BOM's, and construction of a garment. Strong understanding of the garment development and production processes and ability to adhere to calendar deadlines. Strong interpersonal skills and the ability to build relationships at all levels.
    $40k-66k yearly est. 4d ago
  • Admissions Specialist

    Odyssey House Inc. 4.1company rating

    Service coordinator job in New York, NY

    Job Description JOB TITLE: Admissions Specialist REPORTS TO: Deputy Director of Admissions DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTION: To provide effective and efficient advocacy service as part of the induction process including program interviews, ascertaining information and orientating prospective residents in the Odyssey House admissions process. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Ensure potential inductions are serviced immediately in a professional and concerned manner. 2. Make sure all documents are included in new charts prepared prior to transfer. 3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly. 4. Submit reports as required 5. Counsel, screen, interview, and induct residents. 6. Obtain medical and psychiatric clearances when necessary. 7. Participate in outreach engagements. 8. Develop files on new inductions. 9. Coordinate individual inactive charts/closure. 10. Other projects and assignments as required. 11. Follow up scheduled interviews/inductions. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES. High School Diploma or equivalent with minimum of one year experience in a TC and/or admissions knowledge and experience. CASAC/CASAC-T Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
    $36k-44k yearly est. 29d ago
  • Academic Affairs Coordinator

    Columbia University In The City of New York 4.2company rating

    Service coordinator job in New York, NY

    * Job Type: Support Staff - Union * Bargaining Unit: Local 2110 * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $59,390 - $59,390/Annually The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary Reporting to the Associate Director of the Center for the Core Curriculum, the incumbent will provide comprehensive administrative support for the Center for the Core Curriculum. The position requires the ability to manage a wide variety of tasks, excellent verbal and written communication skills, and collaboration with staff members, faculty and administrators across the University. Responsibilities * Provides administrative support for up to 200 faculty members teaching in the Core. Communicates Core policies and procedures in person and via email. Arranges meetings and supports the schedule of the Director of the Center for the Core Curriculum. Daily interaction with students, faculty, and administrators, while performing multiple duties, and meeting deadlines. The incumbent also sends out routine weekly Core communications to faculty and guest speakers; works closely with the offices of the Dean of the College and Academic Affairs to schedule meetings in the Core Conference Room and Core Library; liaises with the Associate Director of Academic Affairs, Finance and Administration, and other administrative units as directed. Prepare and assemble faculty course materials and liaise with Columbia Housing to ensure access for instructors teaching in undergraduate residences. * Coordinates and sets up weekly meetings, and arranges all aspects of regularly scheduled faculty luncheons and special occasions; provides administrative support for the entire array of Core programming events including scheduling regular and electronic classrooms, and distributes information and publicity materials as directed. Assists with the acquisition of required texts for Core courses and the distribution of desk copies to instructors. Handles all logistics for weekly internal/external faculty speakers: writes, edits, and manages correspondence with faculty outside of Columbia; makes travel and logistical arrangements; and provides technical support. Supports the final exam for Literature Humanities and Frontiers of Science: assists exam committee with proofreading and editing; helps with exam scheduling and room assignments; and arranges printing and distribution of physical exams. Serves as liaison with the Office of Disability Services and with Columbia Athletics to provide any necessary accommodations for students taking the exam. * Serves as the first point of contact at the front desk of the Center for the Core Curriculum; provides students and instructors with information on registration policies and procedures; and distributes Core book loans to students. * Provides logistical support for the interview and selection processes for preceptorships and lectureships for Core courses, which includes processing applications and creating applicant files, updating recruitment databases, coordinating calendars with relevant committees, scheduling interviews and class visits, and corresponding with applicants. Drafts and revises preceptor, lecturer, and adjunct appointment letters for Core Faculty Chairs and works with academic departments and administrative offices in Arts & Sciences to complete appointment processes. * In collaboration with the Associate Director of Academic Affairs, Finance and Administration, assists in processing of reimbursements for instructors related to individual class outings and programs; processing honoraria and travel reimbursements for guest speakers. * Maintains and updates Core faculty email and contact lists for all Core courses (African Civilization, Art Humanities, Contemporary Civilization, Frontiers of Science, Latin American Civilization, Literature Humanities, and Music Humanities) and departmental communications, including 9 main listservs and numerous email list subsets. Prepares and distributes large mailings for all faculty. * Working closely with the Associate Dean for Academic Affairs and Core Chairs, maintains and updates pages on the Columbia College website dedicated to the Core Curriculum, which includes maintaining and editing content and course materials for course instructors (e.g., uploading required documents and supplemental material, removing outdated materials) and performing monthly maintenance quality assurance checks on content links. * Other related duties as assigned. Minimum Qualifications * High School diploma and/or its equivalent required. * A minimum of three years of relevant experience, or a combination of education and experience, is required. * Excellent communication (verbal and written), editorial, organization, interpersonal, administrative, and technical skills required. * Discretion and attention to detail are essential. * Multi-tasking, flexibility, and a demonstrated ability to work well with a broad constituency are required. Applications submitted without a resume and cover letter will not be considered Preferred Qualifications * College degree preferred. * Experience in a University or other complex organization preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.
    $59.4k-59.4k yearly 60d ago
  • Youth Council Co-Coordinator for Data and Research (#DegreesNYC)

    Goddard Riverside Community Center 3.5company rating

    Service coordinator job in New York, NY

    Intro/Program Description: Goddard Riverside Community Center is a well-established community-based agency with an annual operating budget of approximately $65 million. Goddard Riverside is one of New York City's leading human service organizations meeting the basic needs of children, youth and families, homeless people, and older adults across Manhattan and New York City. #DegreesNYC is a data-informed collective impact movement co-led with young people to achieve fair education pathways in NYC. The #DegreesNYC Youth Council draws upon the lived experiences of young people to educate, advocate and create positive change in their communities. They seek to enhance #DegreesNYC's work toward a more just, equitable and student-ready education system. They do this by elevating youth voice, promoting civic engagement and developing youth leadership. Position Description: #DegreesNYC is the primary driver of Goddard Riverside's educational equity agenda. Our two Youth Council Co-Coordinators play a pivotal role in nurturing and empowering the next generation of NYC's youth leaders. The role of the Co-Coordinator for Data and Research is to help to provide comprehensive training, tailored curriculums, and guidance for the planning and execution of projects related to #DegreesNYC's policy priorities. This role presents a unique opportunity for Youth Council Co-Coordinators to affect tangible change within New York City's education systems, collaborating with youth from diverse backgrounds across the metropolis. The Youth Council Co-Coordinator for Data and Research will work with the Youth Council Co-Coordinator for Advocacy to co-lead the Youth Council (composed of the Advocacy Fellows and the Data Fellows). The Co-Coordinator for Data and Research will lead the collection and consolidation of qualitative and quantitative data for the Youth Council's projects. The Co-Coordinators will also engage in coalition-building efforts and facilitate youth-led call-to-actions to mobilize education advocates and practitioners. The Co-Coordinator for Data and Research will work closely with the Data and Research Coordinator to participate in, and lead, the data projects at #DegreesNYC. They will also help to lead the Data Fellowship and supervise the Data Fellows through 1:1 weekly supervisory meetings. Position Summary: As stewards of the #DegreesNYC Youth Council, the Youth Council Co-Coordinators shape its vision and trajectory. Directly accountable to the Data and Research Coordinator, the Co-Coordinator for Data and Research will help to oversee a team of up to five Fellows, driving the expansion and influence of the Youth Council. Their responsibilities encompass developing the Youth Council's strategy, expanding its membership, and organizing outreach efforts. The Co-Coordinators are also responsible for managing the communications, data collection, events, and advocacy initiatives of the Youth Council. Additionally, they will support fundraising endeavors and contribute to #DegreesNYC's data-driven approach. Engaging both locally and nationally, they actively participate in advocacy meetings and wider Goddard Riverside community engagements, ensuring the Youth Council's voice resonates within broader spheres of influence. Schedule: Up to 20 hours a week Hourly Rate: $22.00/hr Qualifications Role, Responsibilities, and Essential Duties Set the vision and direction for the #DegreesNYC Youth Council with the Youth Council Co-Coordinator for Advocacy Organize data collective and analysis for the entire Youth Council, with the help and guidance of the Data and Research Coordinator Help to supervise and organize the Data Fellowship, and contribute to related research projects, as needed Supervise the Data Fellows, and co-lead the Advocacy Fellows, as needed Serve as the Youth Co-Lead for the Data Co-Op Oversee communications, social media, and website development Oversee event planning and follow-up Oversee the building of relationships with other youth organizations and advocacy organizations Support a safe environment that promotes productive, healthy development for #DegreesNYC's participants and staff and promote skill building and professional development Support an environment that promotes collaborative relationships between Options and #DegreesNYC, and between #DegreesNYC and Goddard Riverside as a whole Actively represent #DegreesNYC and the #DegreesNYC Youth Council in the field, including serving on outside committees, presenting at conferences, and participating in lobbying efforts Qualifications/Educational Requirements Current or recent graduate of a NYC school (high school or college) or taking a gap year Experience with design software such as Photoshop/Canva; willingness to learn Experience in the #DegreesNYC Youth Council or other youth-led advocacy efforts or a background in youth organizing, or education justice, preferred Experience managing online platforms, websites, and apps, or willingness to learn, preferred Skills, Knowledge and Abilities: Demonstrated commitment to education equity Commitment to collective impact, youth voice and leadership, and data-informed approaches Demonstrated experience in diligence, creativity, and proactiveness when designing advocacy initiatives Communication and collaboration skills Demonstrated facilitation and convening experience Demonstrated experience working in youth development and youth leadership Strong speaking, writing, and presentation skills Working knowledge of technology Physical Requirements/Working Conditions Hybrid We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
    $42k-52k yearly est. 10d ago
  • Program and Curriculum Advisor

    School of Visual Arts 4.3company rating

    Service coordinator job in New York, NY

    JOB TITLE: Program and Curriculum Advisor DEPARTMENT: MFA Computer Arts REPORTED TO: Director of Operations SCHEDULE: FT, Exempt, Mon-Fri, 9 am-5 pm EST, In-Person (No Remote Work) COMPENSATION: $75,000 annually POSITION OVERVIEW: Reporting to the Director of Operations, the Program and Curriculum Advisor serves as a central academic and administrative resource for students in the MFA Computer Arts department at the School of Visual Arts (SVA). This role provides academic and career advising, supports curriculum development and program enhancement, and serves as a key liaison among students, faculty, staff, and external industry and recruitment contacts. The MFA Computer Arts program emphasizes creativity and a multidisciplinary approach to producing innovative animation, motion graphics, and experimental art within a collaborative state-of-the-art production environment. Our goal is to develop artists who will continue to challenge norms, question standards, and surprise people long after they leave SVA. For more information, please visit the department's website at this link. DUTIES & RESPONSIBILITIES: Program Advising and Student Support Advise students in setting academic and career goals, selecting courses and internships, and planning for graduation and beyond. Support and resolve student matters related to registration, drop/adds, transcripts, credits, GPA, attendance, registrar matters, and cross-department curricula. Oversee registration and course adjustment processes, and schedule advising meetings with students. Manage and administer student audits, independent studies, and internships in coordination with the Career Development Office. Serve on the Thesis Committee; review thesis proposals and documents with the Chair and Director of Operations. Collaborate with campus partners including International Student Services (ISO), Disability Resources, Student Affairs, and Student Health to address academic, visa, and health and wellness concerns. Attend and represent the department at recruitment and admission events (e.g., National Portfolio Day, Ringling, etc.) and engage with prospective students. Facilitate interdisciplinary projects and curricula integrating 2D, 3D, experimental art, design, and new technologies, including participation in Graduate Center events. Perform additional duties, special projects, and responsibilities as assigned to support the department's priorities. Curriculum Development and Management Collaborate with the Chair and department staff to regularly update curriculum content, catalog and registration books, department brochures, and content on departmental websites. Support the department's student orientation, curriculum updates, catalog and registration books, public lectures, exhibitions, year-end events, and special projects. Identify, meet, and onboard new faculty while guiding them through the hiring and onboarding process. Provide ongoing support to faculty to improve courses and address student concerns. Advise students on supplemental Continuing Education (CE) courses. Maintain digital records of departmental, faculty, and student files. Coordinate with other SVA departments, such as External Relations, Communications, Alumni Affairs, VAP, Career Development, Health & Counseling Services, Graduate Admissions, International Student Office, Registrar, and the Office of Learning Technologies, on course planning, syllabi, and Canvas management. Collaborate with the Chair and department staff to review applications and interview prospective students for the graduate program. Optimize workflows for registration, advising, and curriculum management. Perform additional duties, special projects, and responsibilities as assigned to support the department's needs. MINIMUM QUALIFICATIONS: Master of Fine Arts (MFA) or Master of Arts (MA), or an equivalent combination of relevant education and professional experience. Four (4) years of relevant professional experience in academic advisement, program coordination or management, and student support within a higher education or related setting. PREFERRED QUALIFICATIONS: Professional work experience in the visual arts and/or arts education preferred. Background in design, creative production, or studio environments preferred. Familiarity with higher education policies, academic programs, and degree requirements Proficiency with Google Drive tools on Mac and PC computing systems Proficiency with Adobe Creative Suite KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of higher education policies, academic programs, and degree requirements. Knowledge of registration systems, curriculum structures, and student information systems. Knowledge of FERPA regulations and best practices for maintaining student confidentiality. Knowledge of resources for student support (e.g., counseling, tutoring, student support services, international student support services). Skill in verbal, written and interpersonal communications to effectively engage with students, faculty, and staff. Skill in planning and organizing. Skill in problem-solving and attention to detail. Skill in learning new technologies, policies, and institutional changes. Ability to build and maintain rapport and positive relationships with diverse student, faculty, and staff populations. Ability to problem solve and conflict resolution to address student challenges and concerns. Ability to understand and be aware of diverse student populations and cultural competencies. Ability to provide clear and empathetic guidance tailored to individual student needs. Ability to handle sensitive and confidential information with professionalism. Ability to work independently, proactively, and collaboratively within a fast-paced and agile team environment. Ability to promote student success and support institutional goals. Ability to establish and maintain good working relationships with other employees, students and stakeholders. PHYSICAL REQUIREMENTS OR WORKING CONDITIONS: Schedule: Full-time schedule (35 hrs per week), Monday - Friday, 9am-5pm EST. Exempt (salaried) position. The position will work on site (in person - no remote work) Location: MFA Computer Arts department at 133 W 21st St, 10th floor, New York, NY 10011. Travel: flexibility and willingness to travel 2-3 times per year for local, national, and international recruitment or program-related events. Evening and weekend work may be required as needed to support departmental events, programs and initiatives. Ability to work in an office environment, with computer and office equipment. Ability to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds. APPLICATION INSTRUCTIONS To be considered for this position, candidates must submit the following: Cover Letter - Describe your interest in the position and how your qualifications meet the stated requirements. Resume or CV - Include relevant experience and key responsibilities. WORKING AT SVA The School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for more than seven decades. With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprising over 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA also represents one of the most influential artistic communities in the world. For more information about the College's 30 undergraduate and graduate degree programs. Click here to learn what it's like to work at SVA. The School of Visual Arts is an equal-opportunity employer. Diversity and inclusion is a core principles of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.
    $75k yearly Auto-Apply 13d ago
  • Academic Specialist/Coordinator, Mathematics Learning Center

    Passaic County Community College 4.2company rating

    Service coordinator job in Paterson, NJ

    We are seeking an Academic Specialist/Coordinator who reports to the Director of Developmental Mathematics and is responsible for overseeing the day-to-day operations of the Mathematics Learning Center. This position falls under the supervision of the Academic Deans and is a twelve (12) month in person full-time position. In addition to teaching, the Academic Specialist/Coordinator promotes and ensures the success of the Mathematics Learning Center (MLC) and provides support to students, tutors, and faculty. This is a full-time, administrative position. Example of Essential Functions: Provides up to 12 credit hours of instruction per week. These hours can be any combination of lecture, laboratory, or field experiences. Participates in curriculum development planning and program assessment projects. Assists in the administration of grant activities (if any), assist with curriculum and assessment of project within grants. Integrate modern technology and instructional tools effectively in the classroom. Utilizes data informed strategies to support student success. Conducts meeting as necessary for effective function of the program. Participates in the College Governance Process as appropriate. Attends professional development activities on and off campus. Participates in all commencement events and other institutional ceremonies and events. Supports student learning by maintaining regular office hours. Performs other related duties as assigned by the Director of Developmental Mathematics and/or Dean. Example of Specific Functions: Conduct meetings with tutors as necessary for effective function of the MLC. Assist Director of Developmental Mathematics (DDM) with interviewing, hiring, and training professional and peer tutors to ensure high-quality tutoring services in developmental and college level mathematics. Maintain records on the usage of the MLC and communicate specific needs regarding students or identify patterns with classes with DDM in a timely manner (at least monthly). Provide an annual report on the overall usage and other developments to the DDM. Attend Mathematics Department meetings and report on issues and needs as related to the MLC. Provide backup tutoring when professional and peer tutors are busy or unable to assist students. Coordinate with the DDM to develop, review, and improve syllabi and curriculum for the Developmental Mathematics courses. Deliver high-quality instruction in improved/updated courses. Market and promote the Mathematics Learning Center across the PCCC campuses. Participate and assist within program evaluation. Collaborate with other tutoring centers on campus and other special programs (e.g., TRIO, EOF, STEM TRACS) with information about the MLC and provide outreach to students referred to the MLC through advising. Qualifications : Master's degree in mathematics education or a closely related field (such as mathematics with a strong background in education, or education with a strong background in mathematics). Excellent interpersonal, organizational, and communication skills. Ability to work both independently and as part of a team. Secondary or college-level teaching experience. Managerial experience. The completion of a background check will be required for the selected candidate. Compensation: Salary is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The starting salary for this position is $65,000. Benefits: PCCC offers a variety of benefits which include: Excellent New Jersey State health insurance plans Dental Plan options 100% covered by employer Retirement systems through New Jersey State Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.) Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions) Paid Holidays Vacation, Sick, Personal, and Floating Holiday hours (*Prorated based on hire date) Vacation Sick Personal Floating Holiday Administrators 154 hours 105 hours 28 hours 14 hours The college also offers optional programs such as: Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance. Commuter Benefits : Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses. Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses. Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick. Voluntary Annuity Programs: Additional contributions to retirement account
    $65k yearly Auto-Apply 60d+ ago
  • Admissions Advisor, SL-3

    Purchase College, State University of New York 3.8company rating

    Service coordinator job in Harrison, NY

    Posting Number S403P Job Title Admissions Advisor, SL-3 Application Deadline 02/08/2026 Department Admissions FT - PT Full Time Part-time % Minimum Salary $57151 + $4000 (location pay) Maximum Salary $57151 + $4000 (location pay) Description Reporting to the Assistant Director of Admissions, the Admissions Counselor represents Purchase College to prospective first-year, transfer, and graduate students, their families, counselors, and the general public. The counselor develops and implements strategic recruitment plans for assigned student populations and territories, actively engages prospective students through events, school visits, presentations, and information sessions, and provides personalized guidance throughout the admissions process. The successful candidate demonstrates professionalism, superior customer service and communication skills, and a commitment to supporting the College's mission. The counselor also creates and manages communications and social media content, evaluates enrollment data to guide outreach strategies, and collaborates on various recruitment initiatives. Qualifications Required: Bachelor's degree. Strong customer service skills and a commitment to student success. Superior communication skills (spoken, written, group, and individual). Excellent organizational skills and attention to detail. Strong analytical skills and ability to make independent, data-informed decisions. Proficiency with Microsoft Office Suite. Ability to work independently and collaboratively within a team environment. Preferred: Experience in higher education administration, admissions, or student services. Experience advising or recruiting undergraduate and/or transfer students. Experience using Slate or other admissions CRM systems. Experience using BANNER. Bilingual in Spanish (strongly preferred). Candidates must attach the following documents to their online application: resume, cover letter, and a document containing the names and contact information for three (3) professional references (upload as list of references). Special Note About Purchase College, SUNY A top 10 public school, according to U.S. News & World Report, Purchase College, part of the State University of New York (SUNY) system, was founded in 1967 by Governor Nelson Rockefeller. His aspiration for Purchase was to create a dynamic campus that combined conservatory training in the visual and performing arts with programs in the liberal arts and sciences, in order to inspire an appreciation for both intellectual and artistic talents in all students. Today, Purchase College, SUNY is a community of students, faculty, and friends where open-minded engagement with the creative process leads to a lifetime of intellectual growth and professional opportunity. For more information about the college, visit Purchase College. Benefits - * Health, dental, and vision benefits are available to eligible employees after a 28-day waiting period. More information regarding other benefits such as generous paid time off, tuition assistance, and retirement systems can be found on SUNY's Benefit Summaries website. * Purchase College is a qualifying government employer allowing eligible employees to participate in the Public Service Loan Forgiveness program. * Access to the NAEYC-accredited, on-campus child care at The Children's Center. * Discounted access to the world-class Performing Arts Center, free admission to the Neuberger Museum of Art, and free access to the athletic facilities. * Other benefits include business-casual dress and an opportunity to telecommute (dependent on job function and operational need). For detailed information on some of the College's employee benefits, visit the College's Human Resources/Benefits website. Nondiscrimination Policy - Purchase College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to service, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the Purchase community (including vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. To view the entire policy, please visit the following website: Purchase College Human Resources Policies and Procedures website. Women, minorities, and individuals with disabilities are encouraged to apply. Purchase College is an AA/EEO employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and the availability regarding the University's current campus security policies. Purchase College's Annual Security Report is available at Purchase College NYS University Police Website. Date to be Filled 03/01/2026
    $57.2k yearly 11d ago
  • Full-Time Health Home Coordinator in Brooklyn NY

    Doral Medical and Multi Specialty Facility

    Service coordinator job in New York, NY

    Doral Health & Wellness is a trusted multi-specialty healthcare organization serving diverse communities across New York State. Our mission is to provide compassionate, integrated, and patient-focused care-particularly for individuals living with chronic medical, behavioral health, and developmental conditions. As a New York State-designated Health Home provider, we are expanding our Care Management team to strengthen support for Medicaid members. Position Overview We are seeking a dedicated Health Home Care Manager (Spanish-speaking) to join our growing team. The care manager will play a critical role in coordinating person-centered services for Medicaid-enrolled clients with chronic medical, behavioral health, or substance use needs. This is a hybrid role that combines office-based work with in-person community and home visits across NYC boroughs. Compensation & Benefits Salary: up to $55,000 annually, depending on experience Health, Dental & Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO), sick leave, and holidays Life & Disability Insurance Hybrid work flexibility (remote, office, and field) Supportive, mission-driven team environment Professional development and training opportunities Key Responsibilities Serve as the primary care manager and advocate for clients by completing initial and ongoing assessments to guide individualized care planning. Coordinate medical, behavioral health, substance use, and social support services as part of the case manager role. Help clients navigate healthcare systems, secure housing, schedule appointments, and access benefits. Encourage client self-management of health and wellness. Accurately document all care activities in electronic health records (EHR). Collaborate with families, providers, and community partners to enhance client well-being. Adhere to NYS Health Home quality standards and compliance requirements. Qualifications (per NYS DOH requirements) Bachelor's degree in health or human services + 2 years of relevant experience, or Master's degree in health or human services + 1 year of relevant experience, or Licensed Registered Nurse (RN) + 2 years of relevant experience. Additional Requirements: Experience with Medicaid populations, chronic conditions, and social determinants of health. Strong communication, organizational, and case management skills. Proficiency in Microsoft Office and EHR systems. Ability to travel across NYC for community and home visits. Bilingual in Spanish is preferred. Why Join Doral? At Doral Health & Wellness, you'll be part of a mission-driven team of care managers and healthcare professionals committed to improving access and outcomes for underserved communities. We value cultural humility, collaboration, and meaningful engagement with the populations we serve. If you are a compassionate case manager fluent in Spanish and passionate about helping others, apply today and grow your career with Doral Health & Wellness.
    $55k yearly 10d ago
  • Coordinator, Resource Management - Advisory Practice (CPA Firm)

    Pkfod Careers

    Service coordinator job in New York, NY

    About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Office Location: New York City or Woodcliff Lake, NJ The Resource Management Coordinator supports the Advisory practice by ensuring optimal allocation of team member to client engagements. This role balances business needs with team member development goals, helping the firm meet utilization targets and deliver high-quality service. The ideal candidate is organized, responsive, and highly collaborative, with strong attention to detail and an understanding of professional services environments. Essential Duties: Coordinate team member assignments for client engagements, balancing business needs, team member availability, skill sets, and development goals. Maintain and update scheduling tools and systems with accurate project and resource information. Collaborate with partners, engagement managers, and resource management team to anticipate and resolve scheduling conflicts or capacity constraints. Monitor and track utilization, chargeability, and availability across the Advisory practice. Assist in preparing reports related to staffing, utilization, and other resource metrics. Support onboarding of new hires by assigning initial projects and integrating them into the staffing system. Partner with HR to align staffing with training, mentorship, and performance management. Communicate regularly with advisory team members regarding assignments, scheduling updates, and engagement expectations. Contribute to process improvement initiatives related to resource management and operations efficiency. Qualifications: Bachelor's degree in Business Administration, Human Resources, or related field. 1+ years in resource management or staffing in a CPA or professional services firm preferred. Must be able to work in-office a minimum of 2-3 days per week. Experience with ProStaff scheduling software preferred. Ability to coordinate and follow up on multiple tasks in a timely and efficient manner. Strong interpersonal, written and verbal communication skills. Proficient in Microsoft Office applications, particularly Word and Excel. Adept at navigating and adapting to different interpersonal dynamics. Ability to work effectively both independently and as part of a team across all levels of the Firm. Able to work efficiently in a fast-paced environment while maintaining a strong sense of urgency. Excellent organizational skills and strong attention to detail. Ability to think creatively and propose effective alternative solutions. Capable of exercising discretion when handling confidential information. Exhibits a professional attitude and exercises sound judgment when handling confidential matters. Preferred Skills: Experience working in a public accounting or professional services firm. Understanding of Advisory service lines (e.g., Risk, Transactions, Forensics, Valuation). Familiarity with professional services KPIs such as utilization, realization, and leverage. Compensation & Benefits: The compensation for this position ranges from $55,000 - $65,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLC (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-KE1 #LI-Hybrid
    $55k-65k yearly 60d+ ago
  • Admissions Specialist - Substance Abuse Service Center

    Bowery Residents Committee 4.5company rating

    Service coordinator job in New York, NY

    DUTIES/RESPONSIBILITIES: * Carry small caseload and facilitate groups * Responsible for intake process from engagement to admission to program * Some outreach and recruitment of clients from targeted community * Participate in interdisciplinary case planning team * Maintain statistics and client records * Assist w/ liaison between HRA and agency in placement of clients in treatment * Assist w/ outreach into community to expand referral base for substance abuse services * Provide emergency first aid/CPR assistance when needed. Related duties as assigned. QUALIFICATIONS: CASAC-T required, Masters preferred. Bilingual English/Spanish preferred. Computer literacy, oral and written communication skills required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. HOURS: Full-time 37.5 hours per week * Monday-Friday 9am-5pm MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
    $40k-51k yearly est. 60d+ ago
  • Academic Enrichment Coordinator

    Check Out These Great Henry Street Settlement

    Service coordinator job in New York, NY

    Work Schedule: 35 hours per week, regular, full-time, Monday - Friday 10 am - 6 pm Pay: $55,000 - $65,000 Annually; exempt Education and Employment Services is a $15.5 million dollar division serving over 9000 people each year through a continuum of services from Early Childhood Education through Adult Workforce programs designed to assist individuals in obtaining the skills necessary for lifetime self-sufficiency. Education Services include Early Childhood Education, After School & Camp Services Programs, Athletics, Community Schools, Expanded Horizons College Success Program, and our Youth Opportunity Hub. Education programming takes place within 3 community center sites and multiple school-based programs. Qualifications: Bachelor's degree in education or a related field required, Master's Degree preferred Minimum of two (2) years' experience working in after-school and/or camp settings Experience developing and providing quality age appropriate, hands-on projects, enrichment, and recreation experiences to youth, grades K-5 Experience working with youth from diverse backgrounds and implementing culturally relevant programming Advanced experience working with families to facilitate overall student success Ability to work with students from a variety of academic backgrounds and skill levels Strong organizational, multitask, and follow-through skills Excellent verbal and written communication and interpersonal skills Flexible and positive team-oriented attitude Must be able to work on school holidays Bilingual preferred (Spanish, Cantonese or Mandarin) Responsibilities: Lead in the development and maintenance of a comprehensively coordinated educational program designed to meet the needs of all participants on both sides of the learning campus Infuse principals of early college awareness, post-secondary exploration, and youth choice/agency in the educational philosophy governing program Plan and execute program-wide hands-on inquiry based academic projects, enrichment, and recreation experiences Ensure that age-appropriate Social Emotional Learning opportunities are incorporated into program activities Structure group and individual instruction for all students with a keen focus on providing enrichment for neurodivergent learners Support community-based program coordinators, instructional, and administrative staff to work towards collaborative implementation of grant requirements, which entails the supervision and coordination of weekly curriculum meetings Implement feedback mechanisms from staff, parent, student, and community members regarding curriculum and instruction Assist with orders and purchases of materials and supplies to support and enrich the activity specialists' lessons and activities Maintain records of all participants' pre- and post-individual assessments for Hello Insight and STAR Collaborate with the program coordinators to review and assess individual students via surveys, observation, etc. Ensure that students and Activity Specialists are adequately prepared for sharing's, culminating events, and exhibits Develop lessons and activities to support the academic development of participants who do not receive homework. Complete monthly and quarterly progress reports for the agency Attend regular meetings with agency staff, Department of Education, Department of Health, and participate in trainings as required Other duties as assigned by the supervisor. Essential Physical Job Functions: Ability to carry 20 pounds Ability to climb multiple flights of stairs per day Ability to work onsite in the Lower East Side
    $55k-65k yearly 34d ago
  • Workforce Management Coordinator (Overnight/Weekends)

    Flutter Entertainment PLC

    Service coordinator job in Jersey City, NJ

    :" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play * Intraday real time monitoring of service levels for all queues at all sites * Real time monitoring of agent's performance from all teams at all sites * Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals * Communicate and call out changes to incoming contact patterns to operations and the broader WFM team * Have a real time communication with the WFM team and operations when call outs or changes need to be done * Update and send reports related to the performance for all teams * Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met * Review and process vacation time off and overtime requests in real-time * Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers * Maintain composure in critical situations and communicate clearly with both internal and external stakeholders * Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions * Provide assistance to the WFM team as needed THE STATS What we're looking for in our next teammate * 1+ years of experience in a contact center environment * 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred * Prior experience working with a WFM software solution * Functional knowledge of Salesforce or similar call management system(s) * Proven experience with NICE IEX or other WFM platform * Intermediate level proficiency in Excel * Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions * Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment * Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred * Ability to work nights and weekends. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid "}
    $20.2-25 hourly 60d+ ago
  • Medicaid Coordinator

    Bronx Gardens Rehabilitation and Nursing Center

    Service coordinator job in New York, NY

    The Citadel at Bronx Garden Rehabilitation & Nursing Center is currently seeking for a Medicaid Coordinator Full time Day shift (9am-5pm) to join our dynamic organization. Please email your resumes and Human Resources Department will contact you. JOB DUTIES: Include but are not limited to: Financial Interview for Medicaid application process Attend weekly department meetings to identify potential Medicaid application recipients Discuss with Private Pay residents' financial option in a timely manner Attend Monthly Aging meetings Educate residents and families about income payments/NAMI in a timely manner Having resident/family/POA sign authorization and order all documents related to the Medicaid application Filing Medicaid application/conversion through MEDS system Yearly Medicaid re-certifications Follow up and correspond with local HRA Handle all rejected, deferred applications in a timely manner File Fair Hearing and attend if necessary Identify budget discrepancies and correct when necessary Assist with enrollments/dis enrollments HMO/MLTC Collect private/NAMI payments as necessary Apply for Representative Payee as necessary Submit Social Security Annual report Guardianship petitions when necessary Other duties as needed to ensure department operates at its maximum QUALIFICATIONS: EDUCATION / EXPERIENCE: A Bachelor's degree in Human Services, Finance or related field 3 years of experience in Medicaid/Finance services Bilingual preferred but not necessary Bronx Gardens Rehabilitation and Nursing Center is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $38k-57k yearly est. 60d+ ago
  • Medicaid Eligibility/Authorization Coordinator Sunshine Homecare Services

    Sunshine Home Care 4.2company rating

    Service coordinator job in New City, NY

    Medicaid Eligibility / Authorization Coordinator REPORTS TO: Controller At Sunshine Homecare Services, we believe access to quality care begins with compassion, accuracy, and advocacy. We are seeking a dedicated Medicaid Eligibility / Authorization Coordinator who is passionate about supporting patients and families by ensuring uninterrupted insurance coverage and timely authorizations. This role is vital to our mission, serving as a key liaison between patients, families, payers, and internal teams. The Coordinator ensures that eligibility, authorizations, and compliance requirements are met so our clients can receive care without delay across all Sunshine Homecare agencies. QUALIFICATIONS Bachelor's Degree with 3-5 years of experience in Medicaid eligibility and authorization management within a healthcare setting, including acquiring and maintaining authorizations for Medicaid and other insurance plans. Knowledge of NHTD and TBI program requirements and regulations is a plus. Experience working directly with patients, family members, service coordinators, Medicaid representatives, and insurance companies. Ability to read, write, and comprehend instructions, short correspondence, and memos; ability to draft professional written communications. Strong verbal communication skills, with the ability to effectively present information in one-on-one and small-group settings. Proficiency in office equipment and computer applications, including Microsoft Word and Excel. Strong organizational, interpersonal, and time-management skills. Ability to apply common-sense reasoning to carry out instructions and resolve routine issues. Ability to manage standardized processes with occasional variables in a fast-paced environment. CONTACTS External Contacts: Patients and patient families Service coordinators Medicaid representatives Insurance companies Outside billing vendors Internal Contacts: Administrative staff Intake team Finance department EQUIPMENT USED Computer Telephone Copier Fax machine SPECIFIC DUTIES AND RESPONSIBILITIES (ADA ESSENTIAL FUNCTIONS) In compliance with the Americans with Disabilities Act (ADA), essential job functions are identified below. A duty is considered essential if the position exists to perform that duty, requires specialized skills, or can only be performed by a limited number of employees. ☒ Confirm patient insurance coverage and eligibility for services prior to admission and before services are rendered. ☒ Obtain initial and ongoing authorizations from Medicaid and insurance companies, ensuring all required documentation is submitted accurately and timely. ☒ Serve as a liaison between patients, families, insurance representatives, service coordinators, and clinical staff to facilitate the authorization process and resolve issues. ☒ Gather and submit all required documentation for patients enrolled in NHTD and TBI programs. ☒ Track patient eligibility status and ensure continuous enrollment to prevent service interruptions. ☒ Submit required documentation to Medicaid for fee-for-service patients, including pediatric cases. ☒ Develop and maintain a tracking system for expiring authorizations, reviewing weekly to prevent lapses that may result in non-payment. ☒ Follow up on outstanding authorization requests to ensure timely determinations and continuity of care. ☒ Provide clear information and support to patients and families regarding insurance coverage and authorization processes, promoting a positive patient experience. ☒ Maintain accurate and compliant records of all authorization requests, approvals, and denials in accordance with regulatory and internal policies. ☒ Perform other duties as assigned by the Controller. CUSTOMER SERVICE & INTERPERSONAL SKILLS Assists team members as needed Demonstrates cooperation and professionalism with patients, families, supervisors, and colleagues Maintains a friendly, respectful, and professional work environment Accepts constructive feedback and adjusts performance accordingly Uses established communication channels effectively Respects individuals and seeks assistance appropriately when needed SPECIALIZED SKILLS & TECHNICAL COMPETENCIES Proficiency in ePACES and electronic eligibility systems Experience with HHA Exchange preferred Strong telephone and customer service skills Word processing and spreadsheet management Accurate data entry skills PHYSICAL DEMANDS The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. ☒ Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible force frequently. This position involves prolonged periods of sitting and extended computer use. ADDITIONAL INFORMATION Essential job duties listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the task responsibilities and requirements of the position. Employees may be required to perform other job-related assignments as requested. Sunshine Homecare Services is an equal opportunity employer. Sunshine Homecare Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Joanne DiBiasi of Human Resources at ************** Ext 2213 Sunshine Homecare complies with all applicable federal, state, and local laws regarding background checks, including the Fair Credit Reporting Act (FCRA). We will obtain your written consent before conducting any background check and will provide you with a copy of the report, if requested. We are committed to complying with all applicable laws and regulations regarding background checks. We will obtain your written consent before conducting any background check and will ensure that the information obtained is used in a fair and lawful manner.
    $32k-43k yearly est. 34d ago
  • Student Services Generalist

    Union County College 4.2company rating

    Service coordinator job in Elizabeth, NJ

    Position Title Student Services Generalist Campus Elizabeth Department Center for Economic & Workforce Development Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Grant General Description Responsible for recruiting, advising and guiding participants to sustain successful participation in the UCNJ/Center for Economic & Workforce Development Programs. The Generalist will be responsible but not limited to facilitate applications, recruiting, assessment, advising, registration, and placement through personal contact and follow through with the prospective student as she/he proceeds through the intake process. Characteristics, Duties, and Responsibilities * Recruits, guides, and advises participants in UCNJ Union College of Union County, NJ/Center for Economic & Workforce Development educational, training, and supportive/work programs. * Develops and implements client outreach initiatives, including but not limited to, presenting at client orientations and the Union County American Job Centers, attend partner events to promote programs, and through social media campaigns. * Orients students into assigned program. * Identifies client supportive service needs. * Develops individual educational and career plans for students based on student interest, academic levels and career assessment. * Orients and advises all supportive work program referrals, if applicable. * Advises participants in the proper work attitude and attempt to stimulate positive efforts towards employment. * Participates in the pre-intake and post-intake processes. * Monitors weekly attendance and participation of students. * Prepares and maintains necessary records and files on recruitment, assessment, enrollment, advising, and job placement. * Develops a student IEEP (Individual Education and Employment Plan) with student. * Initiates and conducts post-surveying for student outcomes. * Performs liaison duties with cooperative agencies and programs. * Responds to all program related requests. * Initiates and supports CEWD recruitment efforts for all programs. * Reads, interprets, and communicates College and CEWD policies and procedures. * Recommends improvements in department procedures. Collaborates with other staff/administrators/instructors to identify needed improvements in procedures and communication. WIOA Title II Specific Grant Duties, and Responsibilities * Maintains accurate records by entering student data into the Assessment log. * Prepares and oversees the computer lab for pre-tests and proctors' exams, including CLAS-E and CASAS assessments. * Manages the intake process, creating and maintaining student folders and ensuring all required documentation is submitted to MIS. * Prepare termination forms for students upon course completion, ensuring accurate and timely documentation. * Prepares necessary documentation, including excuses for students with required justifications. * Scans, uploads, and files documents such as IEEPs, PRTCE, and PSTCE for compliance. * Organizes class materials and prepares information for instructors before the start of each new cycle. * Assists in creating and managing Canvas courses and related technical setups. * Reviews scanned CDSS documents for remote live classes to ensure accuracy and compliance. * Checks accuracy of WTS Weekly Time sheets (attendance report) * Regularly attends and participates in training sessions for CASAS, Aztec, and Burlington English to effectively utilize tools in student support. * Collaborates with other departments to promote programs and actively participates in partner events to support recruitment efforts. * Attends LACES meetings to stay updated on new features and updates. * Organizes and manages the student recruitment and intake process, including folder creation, registration, and pre-test scheduling. * Conducts interviews with prospective students to assess eligibility and guide them through the registration and pre-testing processes. * Advises students on the proper use of educational platforms like Canvas, offering troubleshooting support when needed. * Tracks student data using LACES and other tools to ensure accuracy and compliance with grant requirements. * Compiles and submits reports on student enrollment, attendance, and program progress to MIS and relevant directors, maintaining a schedule of daily, weekly, or term-end submissions. * Responds to inquiries about class schedules, grant details, and student resources via email, phone, and in-person meetings. * Ensures absent students are followed up, preparing and submitting necessary documents like excuse forms. * Monitors and reports on students' academic progress, updating instructors and directors as needed. Education Requirements Bachelor's degree required Experience Experience working in Workforce Development programs. Competencies and Skills Required Fluent in Spanish preferred Physical Demands and Work Environment * This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled. * Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds. * No or very limited exposure to physical risk. * Some travel required. Salary $51,184 Additional Information UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs. UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled ============== Disclaimer: This outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. ============== We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university. Terms of Employment Full-time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies. Grant Position: Position will be terminated upon expiration of grant funding. Posting Detail Information Open Date 12/12/2025 Close Date Open Until Filled Yes
    $51.2k yearly 39d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Wayne, NJ?

The average service coordinator in Wayne, NJ earns between $32,000 and $74,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Wayne, NJ

$49,000

What are the biggest employers of Service Coordinators in Wayne, NJ?

The biggest employers of Service Coordinators in Wayne, NJ are:
  1. Brown Harris Stevens , Zilbert
  2. Convergint
  3. Elevance Health
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