Service Corporation International jobs in Marietta, GA - 24 jobs

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. Job Responsibilities Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items Prepares documents related to services, cremations, maintenance, as directed by management Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. Run errands such as for floral delivery, picking up of supplies, documents, etc Serves as an usher and may park cars or perform any transportation requirements. Drives Funeral Home vehicles for services and picking up families Ensures refreshments are available (where allowed by law) Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. Prepares documents related to services, cremations, maintenance etc., Greets and receives client families and / or other persons entering the office for information and assistance Accommodates the needs of the family during a service and/or visitation May wash and clean funeral home vehicles and other client vehicles as required from time to time Minimum Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferred Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses Valid state driver's license with an acceptable driving record required Knowledge, Skills and Abilities: High level of compassion and integrity Clear and concise verbal and written communication skills Professional behaviors and team player Postal Code: 30068Category (Portal Searching): OperationsJob Location: US-GA - Marietta

Your Job KBX is seeking a dynamic and entrepreneurial Direct of National Sales to have a role in driving revenue growth, market penetration, and competitive positioning by building and executing innovative sales strategies that deliver long-term strategic value. As the Director of National Sales, you will help to shape our sales strategy and drive execution focused on external market capture. You will forge strategic customer relationships, and champion the development of tailored solutions that address evolving customer needs and industry challenges. Our Team The corporate sales team will work to convert leads to opportunities resulting in mutually beneficial wins for clients and KBX Logistics. Success will also include utilizing comparatively advantaged resources across KBX and then entire Koch enterprise to create client value. What You Will Do * Lead execution of sales plans that target new customer acquisition, market penetration, and long-term business value * Align sales objectives with company goals and financial targets, ensuring measurable success * Monitor market trends, competitive landscape, and customer insights to adapt strategies and identify new growth opportunities * Build, nurture, and expand relationships with key decision makers across target customer segments * Lead negotiations and close complex, high-value deals, ensuring KBX's offerings deliver compelling business outcomes * Spearhead market research and competitive intelligence efforts to inform pricing, product mix, and go-to-market strategies * Identify and commercialize new business opportunities, partnerships, and channels * Partner with marketing, operations, customer success, and product teams to develop and present customized solutions * Leverage technology and automation to streamline sales processes, improve customer engagement, and enhance operational efficiency * Champion innovation in sales methodologies, tools, and techniques to strengthen our competitive edge. * Ability to travel roughly 50% Who You Are (Basic Qualifications) * Experience developing and executing sales strategies aligned to meet business objectives * Experience building relationships with senior stakeholders and understanding complex customer challenges * Experience negotiating long term contracts, service level agreements, freight management volume and customer solutions * Experience managing a sales pipeline, tracking new business development, deals and market expansion using a CRM What Will Put You Ahead * Experience selling solutions in the logistics or transportation or supply chain industry * Experience selling multimodal logistics solutions (ocean, air, rail, truck) * Experience selling international freight forwarding capabilities * Experience using data analytic tools to analyze sales trends, market opportunities and gain competitive intelligence * Experience selling technologically integrated supply chain solutions At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are KBX Logistics, a Koch company and global leader in transportation, offers world-class, technology-driven capabilities across all modes of managed freight and transportation asset management. KBX is uniquely positioned to meet the challenges shippers face, leveraging decades of firsthand experience and data-driven insights from a large, diverse, and global business network. By building mutually beneficial partnerships and innovative technology, KBX creates a competitive advantage for its customers and meets the growing need for cost effective and reliable supply chain solutions. For more information on KBX, visit *********** At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team Minimum Requirements Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver's license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company's internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) #SCI Postal Code: 30188Category (Portal Searching): SalesJob Location: US-GA - Woodstock

Our associates celebrate lives. We celebrate our associates. This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required. JOB RESPONSIBILITIES Funeral Services * Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased * Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn * Greet visitors, provide programs, answers questions, and provide funeral services information * May serve as pallbearer * May drive families to cemetery site * Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers Office Assistance * Courteously answer phones, screen callers, and take 'first call' information * Notify staff members when appointments arrive and escort guests to appropriate room * Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming * Review a variety of documents for accuracy * Data entry of document information into proprietary systems * Receive deliveries * Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task Driver and vehicle maintenance * Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home * May transport the deceased to funeral home * Wash, vacuum, and clean vehicles to ensure vehicle is presentable * Fuels vehicles as necessary; following safety guidelines and expenditure processes MINIMUM Requirements Education * High School Diploma or equivalent Certification/License * Valid state issued driver's license with an acceptable driving record Experience * No prior work experience required * Funeral industry experience preferred Knowledge, Skills and Abilities * Ability to follow instructions given over the phone or in person * Ability to use personal computer and type * Ability to work and communicate effectively with others * Ability to work with kindness and compassion for the deceased and their families * Ability to maintain composure in challenging situations * Good verbal and written communications skills * Ability to maintain confidentiality * Ability to work with colleagues to accomplish tasks * Ability to work evenings and weekends * Ability to lift up to 50 pounds; push/pull up to 200 pounds Work CONDITIONS When considering the work hours associated with this job, the following factors may apply: Work Environment * Work indoors and outdoors during all seasons and weather conditions * Professional Dress is required when in contact with families * Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions Work Postures * Frequent, continuous periods of time standing, up 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Ability to lift up to 50 pounds; push/pull up to 200 pounds * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours * Working beyond "standard" hours, including weekends, nights and holidays * Local travel Postal Code: 30349-2743 Category (Portal Searching): Operations Job Location: US-GA - College Park

Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations. JOB RESPONSIBILITIES Financial Management Work with Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals. Prepare annual operational and personnel budgets. Communicate Company and Market strategies, values, and goals to staff. Interpret goals into local actionable plans. Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and mechanisms to drive financial goals. Approve expenditures and invoices. Manage overtime to an acceptable expense. Operations Manage the day-to-day operations communicating expectations, delegating workload, and setting priorities ensuring annual goal achievement. Review and revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, procedures, and policies. Collaborate with local Management for resource sharing, ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements. Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture Plan and implement annual initiatives that may affect resources or goals across locations. Collaborate with stakeholders to understand business needs, resource constraints, and negotiate solutions. Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures. Funeral Arrangements & Directing May receive or initiate call to deceased next of kin. Exhibiting concern and empathy, facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Everlasting Memory products. May preside as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Confirms authorization to proceed with service Arrangements. Present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Leadership and People Development Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements. Build effective business relationships across the organizations MINIMUM Requirements Education High school diploma or equivalent Technical diploma in Funeral Services or Mortuary Science preferred Bachelor's degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board Certification/License Funeral Director license as required by state/province law and as prescribed by each state board Experience At least five (5) years' industry experience with increasing responsibilities At least two (2) years' experience guiding staff and communicating expectations Prior experience managing people a preferred Budgeting and expense control experience preferred Knowledge, Skills and Abilities Ability to work evenings and weekends Conversant in industry and financial acumen Proficient in MS Office suite Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with customers to resolve escalated issues Leadership skills and the desire to manage people Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives Ability to create clear presentations and data visualizations to assist in decision-making and problem analysis Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated Professional written and verbal communication skills including public speaking, collaboration, and negotiation Proficient working knowledge of HMIS, InfoPort, and CarePoint Proficient MS Office Suite skills Ability to work nights and weekends Postal Code: 30060-3759Category (Portal Searching): OperationsJob Location: US-GA - Marietta

Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties. JOB RESPONSIBILITIES Greets guests and visitors, offering assistance when entering the building Notifies staff members when appointments arrive and escorts guests to appropriate room Answers routine questions associated with services, products, location directions, etc. Immediately notifies and involves management with customer service and security issues Receives deceased belongings from family and follows chain of custody procedures Answers, screens, and routes incoming calls to appropriate staff members Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee. Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture Receives incoming mail and packages Maintains organized and current electronic and paper files and records, such as deeds and trust files May perform light typing, proofreading, data entry or printing MINIMUM REQUIREMENTS Education High School Diploma or equivalent Experience Six months general office, receptionist, or administrative support experience preferred Proficient at operating telephones, fax, copier Knowledge, Skills and Abilities Working knowledge of MS Office Suite Clear and professional speaking voice and tone Professional interpersonal skills to handle sensitive and confidential situations Position continually requires demonstrated poise, tact and diplomacy Ability to work schedule including Saturday and or Sunday and beyond standard business hours Postal Code: 30039Category (Portal Searching): Administration and ClericalJob Location: US-GA - Snellville

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). Job Responsibilities Arrangements Conference Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. May attends community or charity events to represent and promote the location or market. Embalming Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software. Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment. Inventories and reorders supplies. General Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum Requirements Education & Licenses Graduated from an accredited school or college of mortuary science Certification/License Current Funeral Director and Embalmer dual license within the practicing state Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience Industry experience is preferred Knowledge, Skills & Abilities Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated Ability to build professional and trusting business relations Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient using databases in automated processes Proficient MS Office skills Work Conditions Work Environment Work is both indoors and outdoors during all seasons and weather Professional business attire required when in contact with families Work Postures Frequent, continuous periods of time sitting or standing, up 6 hours per day Frequent climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps Work Hours Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary. Postal Code: 30152Category (Portal Searching): OperationsJob Location: US-GA - Kennesaw

Your Job The Manager - Infrastructure (Linux) will lead and transform teams responsible for supporting, modernizing, and securing Linux and containerized deployments across the enterprise. This role is pivotal in driving operational excellence, innovation, and strategic alignment with business outcomes. The ideal candidate will have a strong background in Linux infrastructure and a track record of building high-performing teams and services. Our Team The Koch Infrastructure team provides reliable, flexible, and secure solutions that empower business outcomes and profitable transformation. Our global infrastructure team manages all aspects of the enterprise network, hosting solutions, and leveraged datacenters. We provide enterprise infrastructure monitoring for IT components across the enterprise. We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, delivering rock-solid operations, and enhanced observability. Location: We are open to candidates based in Wichita, KS, Atlanta, GA, or Plano, TX. This is an onsite role with flexibility as needed. This role is not eligible for VISA sponsorship. What You Will Do * Strategic Leadership: Develop and execute a roadmap for Linux and container infrastructure, aligning with business objectives and future growth strategies. * Architecture & Operations: Oversee scalable, secure, and resilient Linux and containerized environments. Ensure robust operations and continuous improvement. * Innovation & Transformation: Foster a culture of experimentation and adoption of best practices in Linux and containerization. Stay ahead of industry trends and emerging technologies (e.g., Kubernetes, Docker) * Team Development: Lead, mentor, and develop a diverse team of engineers and architects. Promote collaboration, technical excellence, and continuous learning. * Business Partnership: Collaborate with internal stakeholders and external vendors to drive strategic initiatives and seamless execution. * Process Optimization: Identify and implement operational efficiencies to enhance reliability, scalability, and cost-effectiveness. * Governance & Compliance: Ensure Linux and container environments adhere to security, compliance, and quality standards. Support audits and risk management activities. * Performance Management: Present strategies, updates, and performance metrics to senior leadership, driving accountability and transparency. Who You Are (Basic Qualifications) * Demonstrated experience in leading and transforming teams supporting Linux and containerized deployments. * Proven track record in designing, implementing, and managing large-scale Linux and container environments. * Strong knowledge of Linux operating systems (RHEL, SUSE, Ubuntu), container technologies (Docker, Kubernetes). * Experience with stakeholder management, including experience with global teams. What Will Put You Ahead * Ability to develop and implement operational processes and procedures for Linux and containerized environments. * Familiarity with security by design, proactive management, and enhanced observability practices. * Strong problem-solving, analytical, and strategic thinking abilities. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu). #LI-NK1

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB RESPONSIBILITIES Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver's license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company's internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) #SCI Postal Code: 30084Category (Portal Searching): SalesJob Location: US-GA - Tucker

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. Job Responsibilities Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items Prepares documents related to services, cremations, maintenance, as directed by management Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. Run errands such as for floral delivery, picking up of supplies, documents, etc Serves as an usher and may park cars or perform any transportation requirements. Drives Funeral Home vehicles for services and picking up families Ensures refreshments are available (where allowed by law) Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. Prepares documents related to services, cremations, maintenance etc., Greets and receives client families and / or other persons entering the office for information and assistance Accommodates the needs of the family during a service and/or visitation May wash and clean funeral home vehicles and other client vehicles as required from time to time Minimum Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferred Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses Valid state driver's license with an acceptable driving record required Knowledge, Skills and Abilities: High level of compassion and integrity Clear and concise verbal and written communication skills Professional behaviors and team player Postal Code: 30319Category (Portal Searching): OperationsJob Location: US-GA - Atlanta

Our associates celebrate lives. We celebrate our associates. This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required. JOB RESPONSIBILITIES Funeral Services Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn Greet visitors, provide programs, answers questions, and provide funeral services information May serve as pallbearer May drive families to cemetery site Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers Office Assistance Courteously answer phones, screen callers, and take ‘first call' information Notify staff members when appointments arrive and escort guests to appropriate room Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming Review a variety of documents for accuracy Data entry of document information into proprietary systems Receive deliveries Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task Driver and vehicle maintenance Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home May transport the deceased to funeral home Wash, vacuum, and clean vehicles to ensure vehicle is presentable Fuels vehicles as necessary; following safety guidelines and expenditure processes MINIMUM Requirements Education High School Diploma or equivalent Certification/License Valid state issued driver's license with an acceptable driving record Experience No prior work experience required Funeral industry experience preferred Knowledge, Skills and Abilities Ability to follow instructions given over the phone or in person Ability to use personal computer and type Ability to work and communicate effectively with others Ability to work with kindness and compassion for the deceased and their families Ability to maintain composure in challenging situations Good verbal and written communications skills Ability to maintain confidentiality Ability to work with colleagues to accomplish tasks Ability to work evenings and weekends Ability to lift up to 50 pounds; push/pull up to 200 pounds Work CONDITIONS When considering the work hours associated with this job, the following factors may apply: Work Environment Work indoors and outdoors during all seasons and weather conditions Professional Dress is required when in contact with families Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Ability to lift up to 50 pounds; push/pull up to 200 pounds Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours, including weekends, nights and holidays Local travel Postal Code: 30349-2743Category (Portal Searching): OperationsJob Location: US-GA - College Park

Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations. JOB RESPONSIBILITIES Financial Management Work with Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals. Prepare annual operational and personnel budgets. Communicate Company and Market strategies, values, and goals to staff. Interpret goals into local actionable plans. Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and mechanisms to drive financial goals. Approve expenditures and invoices. Manage overtime to an acceptable expense. Operations Manage the day-to-day operations communicating expectations, delegating workload, and setting priorities ensuring annual goal achievement. Review and revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, procedures, and policies. Collaborate with local Management for resource sharing, ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements. Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture Plan and implement annual initiatives that may affect resources or goals across locations. Collaborate with stakeholders to understand business needs, resource constraints, and negotiate solutions. Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures. Funeral Arrangements & Directing May receive or initiate call to deceased next of kin. Exhibiting concern and empathy, facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Everlasting Memory products. May preside as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Confirms authorization to proceed with service Arrangements. Present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Leadership and People Development Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements. Build effective business relationships across the organizations MINIMUM Requirements Education High school diploma or equivalent Technical diploma in Funeral Services or Mortuary Science preferred Bachelor's degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board Certification/License Funeral Director license as required by state/province law and as prescribed by each state board Experience At least five (5) years' industry experience with increasing responsibilities At least two (2) years' experience guiding staff and communicating expectations Prior experience managing people a preferred Budgeting and expense control experience preferred Knowledge, Skills and Abilities Ability to work evenings and weekends Conversant in industry and financial acumen Proficient in MS Office suite Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with customers to resolve escalated issues Leadership skills and the desire to manage people Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives Ability to create clear presentations and data visualizations to assist in decision-making and problem analysis Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated Professional written and verbal communication skills including public speaking, collaboration, and negotiation Proficient working knowledge of HMIS, InfoPort, and CarePoint Proficient MS Office Suite skills Ability to work nights and weekends Postal Code: 30039Category (Portal Searching): OperationsJob Location: US-GA - Snellville

Our associates celebrate lives. We celebrate our associates. As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities. Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss 'Celebrating a Life Well Lived'. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. JOB RESPONSIBILITIES * Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system. * Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends. * Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness. * Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline. * Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate. * Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge. Minimum Qualifications Education * High School Diploma or equivalent Licenses * Ability to obtain and maintain insurance license as required by state/province * Current state/province issued driver's license with an acceptable driving record Experience * Sales or Customer experience preferred * Previous experience with Customer Relationship Management (CRM) systems preferred Knowledge, Skills and Abilities * Proficient computer skills including MS office suite * Proficient computer skills with CRM and Social Networking Apps preferred * Professional demeanor and communication skills * Bilingual, knowledge of another language preferred * Professional attire required when meeting with clients or representing the company * Available to work evenings and weekends Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 30236 Category (Portal Searching): Sales Job Location: US-GA - Jonesboro

Our associates celebrate lives. We celebrate our associates. Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Implements choices made by the families/legal representative regarding the final disposition of the body and memorialization of the individual. Interacts with the family to fulfill the death care needs of their loved one. Ensures customer needs are addressed. Fulfills the requirements as dictated by the licensing Board in the practicing state or province. In markets where regulatory requirements limit Pre-need sales to Funeral Directors, the Funeral Director's job requirement will be consistent with the Family Service Counselor. JOB RESPONSIBILITIES * Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures * Negotiates and enters into funeral contracts * Handles contracts, legal documents, and collection of payments in accordance with company policies. * Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services. * Arranges for the interment or cremation of human remains * Retains heritage and grows market share through active involvement with community, religious and other organizations * Confirms authorization to proceed with the service arrangements * Verifies identification of the deceased and authorization for embalming * Promotes and maintain a safe and healthy work environment * Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services * Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary * May assist with general office duties * May assist with the maintenance of vehicles, the facility and property * Receives caskets and other funeral home supplies as well as places into inventory and carrying out any other responsibilities that may be reasonably delegated by management * Ensures refreshments are available (where allowed by law) * Performs other duties as assigned * Cares for the deceased in a respectful manner while performing a variety of tasks which may include: * Performing removals and transfers including lifting of deceased human remains * Dressing and preparing casket * Coordinating and assisting with funeral service and visitation * Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families * Setting up chairs and the removing, properly caring for and storing of these items * Participating at special functions * Supervises/assists in funeral services by: * Supervising the parking of cars * Ushering * Driving funeral vehicles * Assisting at chapel and church services * Assisting at the cemetery * Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families * Setting of chairs and the removal, proper care and storage of these items * Participating at special functions * Other duties, as required * Handles pre-need sales and aftercare, where applicable. Aftercare includes delivery of: * Documentation * Stationery * Information on insurance, health benefits and pension, * Pre-arrangements for next of kin * Ensures potential pre-need referrals are shared with Family Service Counselors * Promotes and maintain a safe and healthy work environment * Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services * Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary * May assist with general office duties * May assist with the maintenance of vehicles, the facility and property * Receives caskets and other funeral home supplies as well as places into inventory and carrying out any other responsibilities that may be reasonably delegated by management * Ensures refreshments are available (where allowed by law) * Performs other duties as assigned MINIMUM Requirements Education * High School diploma or general equivalency degree (or diploma) * Completion of a degree-training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science Experience * Minimum of 2 years of experience as an Apprentice, Funeral Director Certification/Licenses * Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board * Valid driver's license Knowledge, Skills and Abilities * Basic knowledge of religious and fraternal organizations customs * Knowledge of computers and some software including MS Office products required * High level of compassion and integrity * Good communication skills * Problem solving skills * Ability to multi task and set priorities * Detail oriented Work CONDITIONS Work Environment * Work indoors and outdoors during all seasons and weather conditions * Limited amount of local and/or multiple location traveling required * Professional Dress is required when in contact with families Work Postures * Frequent, continuous periods of time standing, up 6 hours per day * Sitting continuously for many hours per day, up to 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours * Working beyond "standard" hours as the need arises * Travel up to 25% Postal Code: 30319 Category (Portal Searching): Operations Job Location: US-GA - Atlanta

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB RESPONSIBILITIES Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver's license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company's internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) #SCI Postal Code: 30281Category (Portal Searching): SalesJob Location: US-GA - Stockbridge

Our associates celebrate lives. We celebrate our associates. Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Implements choices made by the families/legal representative regarding the final disposition of the body and memorialization of the individual. Interacts with the family to fulfill the death care needs of their loved one. Ensures customer needs are addressed. Fulfills the requirements as dictated by the licensing Board in the practicing state or province. In markets where regulatory requirements limit Pre-need sales to Funeral Directors, the Funeral Director's job requirement will be consistent with the Family Service Counselor.JOB RESPONSIBILITIES Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures Negotiates and enters into funeral contracts Handles contracts, legal documents, and collection of payments in accordance with company policies. Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services. Arranges for the interment or cremation of human remains Retains heritage and grows market share through active involvement with community, religious and other organizations Confirms authorization to proceed with the service arrangements Verifies identification of the deceased and authorization for embalming Promotes and maintain a safe and healthy work environment Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary May assist with general office duties May assist with the maintenance of vehicles, the facility and property Receives caskets and other funeral home supplies as well as places into inventory and carrying out any other responsibilities that may be reasonably delegated by management Ensures refreshments are available (where allowed by law) Performs other duties as assigned Cares for the deceased in a respectful manner while performing a variety of tasks which may include: Performing removals and transfers including lifting of deceased human remains Dressing and preparing casket Coordinating and assisting with funeral service and visitation Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families Setting up chairs and the removing, properly caring for and storing of these items Participating at special functions Supervises/assists in funeral services by: Supervising the parking of cars Ushering Driving funeral vehicles Assisting at chapel and church services Assisting at the cemetery Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families Setting of chairs and the removal, proper care and storage of these items Participating at special functions Other duties, as required Handles pre-need sales and aftercare, where applicable. Aftercare includes delivery of: Documentation Stationery Information on insurance, health benefits and pension, Pre-arrangements for next of kin Ensures potential pre-need referrals are shared with Family Service Counselors Promotes and maintain a safe and healthy work environment Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary May assist with general office duties May assist with the maintenance of vehicles, the facility and property Receives caskets and other funeral home supplies as well as places into inventory and carrying out any other responsibilities that may be reasonably delegated by management Ensures refreshments are available (where allowed by law) Performs other duties as assigned MINIMUM Requirements Education High School diploma or general equivalency degree (or diploma) Completion of a degree-training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science Experience Minimum of 2 years of experience as an Apprentice, Funeral Director Certification/Licenses Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board Valid driver's license Knowledge, Skills and Abilities Basic knowledge of religious and fraternal organizations customs Knowledge of computers and some software including MS Office products required High level of compassion and integrity Good communication skills Problem solving skills Ability to multi task and set priorities Detail oriented Work CONDITIONS Work Environment Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Professional Dress is required when in contact with families Work Postures Frequent, continuous periods of time standing, up 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours as the need arises Travel up to 25% Postal Code: 30319Category (Portal Searching): OperationsJob Location: US-GA - Atlanta

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team Minimum Requirements Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver's license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company's internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) #SCI Postal Code: 30024Category (Portal Searching): SalesJob Location: US-GA - Suwanee

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). Job Responsibilities Arrangements Conference * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. * Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. * Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning * Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. * May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. * May attend community or charity events to represent and promote the location or market. General * Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. * Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum requirements Education & Licenses * Graduated from an accredited school or college of mortuary science * Current Funeral Director license within the practicing state * Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience * Industry experience is preferred Knowledge, Skills & Abilities * Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. * Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives * Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated * Ability to build professional and trusting business relations * Professional written and verbal communication skills * Public speaking skills with the ability to influence and gain consensus * Proficient using databases in automated processes * Proficient MS Office skills Work conditions * Environment - Work is both indoors and outdoors during all seasons and weather * Attire - professional business attire required when in contact with families * Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings * Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps * Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary Postal Code: 30039 Category (Portal Searching): Operations Job Location: US-GA - Snellville

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB RESPONSIBILITIES Lead Generation * Holds self-accountable for prospecting a minimum of 1-2 hours each day * Obtains referrals from families served by the location * Networks and builds community and civic relationships * Explains and presents presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity Build Relationships with Families * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Follows through on all customer problems and requests * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education * High school diploma or equivalent * 1-2 years of college or an equivalent of education and experience Experience * High school equivalency and 1-2 years of college or an equivalent of education and experience * 1-2 years of customer service or sales industry experience preferred Licenses * Current state/province issued driver's license with an acceptable driving record * Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Must be able to pass the Company's internal presentation certification within thirty days of hire * Ability to work a number of evenings and or weekends every month * Ability to drive frequently * Ability to obtain and maintain an insurance license if required by state/province * Flexible hours but, at times must have the ability to work up to 12 hours in a day * Ability to treat others with empathy and respect * Knowledge of computers and some software * Customer service skills Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) #SCI Postal Code: 30269 Category (Portal Searching): Sales Job Location: US-GA - Peachtree City