Office Manager jobs at Service Corporation International

Job Description Job Title: FRONT OFFICE MANAGER Reports To: Director of Lodging Rate of Pay: $65k to $70k annually Shift: Flexible Schedule, must be available to work weekends, evenings, holidays, & special events Full-time year-round position FLSA Status: Exempt/Salaried Summary: The Front Office Manager at Sundance Resort is a dynamic leadership opportunity for a highly motivated and experienced hospitality professional. This role oversees the current lodging operations while leading the planning, preparation, and opening of a new 63-room Inn scheduled to open December 2025. The Front Office Manager is expected to uphold elevated service standards to deliver an authentic Sundance Resort guest experience-blending the refined expectations of the Forbes Travel Guide and Michelin Travel Guide with Sundance Resort's unique brand of warm, authentic hospitality. This individual will also ensure compliance with service standards required by Sundance Resort's various partnerships and consortia affiliations. In addition to providing leadership across Front Desk, Concierge, and Bell Services teams, this role is critical in maintaining consistency, excellence, and innovation throughout the guest journey. Key Responsibilities: Oversee all Front Office operations, including guest services, registration, room inventory management, adherence to service standards, and other duties as assigned. Coach and counsel employees to reflect Sundance Resort Service Standards and Procedures Ensure consistent delivery of an elevated, authentic Sundance Resort guest experience aligned with Forbes and Michelin Travel Guide standards, as well as Sundance Resort's partnership and consortia requirements. Lead the development and execution of Sundance Resort's Curated Concierge program for The Inn Maintain excellent cross-functional communication with the Sundance Resort departments Maintain information on prices, rates, specials, packages, programs, inventory management, etc, while ensuring all staff are trained in all areas Analyze, investigate, and resolve guest complaints Collaborate with Reservations and Concierge teams to leverage pre-arrival information and drive Sundance Resort's amenity program, VIP arrivals, special occasions, and curated experiences. Foster a guest-focused culture by monitoring service quality, conducting inspections, and ensuring all Front Office departments meet or exceed standards. Manage labor costs and departmental expenses to maximize productivity and profitability while maintaining budgetary controls. Prepare and present financial performance reports at monthly profit and loss meetings; support budgeting and forecasting efforts. Implement strategic upselling and marketing initiatives to increase guest engagement and revenue. Oversee the Front Desk's wine and alcohol program, maintaining accountability and ensuring all Bell staff are TIPS certified. Recruit, develop, and retain Front Office team members through effective coaching, performance management, scheduling, and recognition programs. Monitor guest satisfaction trends and feedback, proactively resolving issues and driving continuous service improvements. Maintain comprehensive team knowledge of Sundance Resort products, services, events, pricing, policies, and local area information. Collaborate closely with the Lodging Leadership team to drive strategic planning and execute the successful opening of the new 63-room full-service Inn at the base of Sundance Resort. Core responsibilities encompass: Coordinating the setup of office spaces and guestrooms to ensure operational readiness Leading recruitment, onboarding, and training initiatives to build a high-performing team Developing and implementing standard operating procedures (SOPs), safety protocols, and guest service sequences aligned with Sundance Resort's elevated standards Overseeing comprehensive education on room products, rates, amenities, and technology systems Partnering with the Director of Lodging on pre-opening budgeting and forecasting to ensure financial and operational objectives are met Qualifications: Bachelor's degree in hospitality management or equivalent experience required. Minimum of 4 years of progressive hotel Rooms Division or Front Office management experience. Strong financial skills, with experience in budgeting, forecasting, and reporting. Proven ability to lead high-performing teams and deliver exceptional guest experiences. Excellent communication, organizational, and problem-solving skills. Proficient with hotel property management systems (PMS), Microsoft Office Suite, and other standard technology tools. Must be at least 25 years old. Availability to work evenings, weekends, and holidays is required. To successfully perform this job, individuals must meet the required knowledge, skills, and abilities. Reasonable accommodations may be provided for those with disabilities. Benefits: Competitive benefits package including: Subsidized medical, dental, and vision insurance 401(k) retirement plan Short- and long-term disability Basic life insurance Paid time off Employee discounts on dining, retail, spa, and other resort amenities Complimentary season pass for employee, one guest, and dependents Job Posted by ApplicantPro

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans Additional Description :

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans Additional Description :

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans Additional Description :

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans Additional Description :

Job DescriptionDescription: About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Front Office Manager About Hilton Garden Inn Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you’ll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable. You should join our team if you... · Believe in a service and delivery experience that encompasses all 5 senses. · Have a winning mindset and believe that you are the owner of your success. · Want to work for a company that understands that life is in the details and every touchpoint matters. · Embrace exploration and have a desire to learn and create. · Want to be involved in a storytelling experience, from our Experience Curators to our guests. You're a great fit for this role if you love... Providing excellent customer service and service recovery when necessary, resolving guest relations problems skillfully with a willingness and desire to understand guest’s viewpoint · Hiring, training front office curators · Promoting teamwork among all management and staff We're excited to have you join us because you... Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. · Professional appearance and mannerism. · Supervisory and performance management skills. · Strong communication skills, both verbally and written. · Accounting and organizational skills. · Ability to deal with guests when they are angry or upset. · Ability to work quickly and thoroughly when under pressure. · Must be flexible and open to changes in procedures. · Ability to attend to more than one task at a time. · Technical knowledge of Front Desk operations. · Knowledge of Los Angeles, California and surrounding communities. Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Requirements:

Situated in Downtown's Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn't be Proper. Job Overview Reporting to the Front Office Manager, the PM Assistant Front Office Manager plays a crucial role in ensuring that the Austin Proper continues to provide a high-quality experience for guests. This position requires three evening shifts and two overnight shifts. Duties & Responsibilities Supervision of hotel property and Front Desk colleagues Resolve guest and property related situations Manage the flow of questions and direct guests within the lobby Enforcement of policies and procedures; review hotel events Serve as the primary point of contact for guests and colleagues while on duty Communicate guest concerns and devise ways of improving the guest experiences Collaborate with the security team to maintain a safe and secure environment for guests and staff Proactively identify potential operational challenges or issues and take corrective actions to prevent them from escalating Maintain clear communication channels with other departments and shifts to ensure a seamless transition between shifts Generate reports summarizing activities, guest feedback, and any incidents that occurred during the shift Make quick and effective decisions to handle unexpected situations that may arise during the shift Required Skills & Abilities Strong leadership skills to manage, engage and motivate a team Organizational and planning skills Maintain open, collaborative relationships with colleagues Interact with guests to obtain feedback on product quality and service levels Analyze information and evaluate results to choose the best solution and solve problems Provide information to supervisors, co-workers, subordinates, and guests by telephone, in written form, e-mail or in person Communicate effectively in writing as appropriate for the needs of the audience Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues Uses basic computer hardware and software Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Stand, sit, or walk for an extended period or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling and stooping Ability to work non-traditional hours including evenings, overnights, weekends and holidays Education & Qualifications High school diploma or GED equivalency required Bachelor's degree preferred Minimum 2 years' experience in hospitality management Must be authorized to work in the United States Must be at least 18 years-old Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn't proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans Additional Description :

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans Additional Description :

Job Description About the Role: We are seeking a highly motivated and experienced Front Office Manager to oversee the daily operations of our hotel's front desk. As the Front Office Manager, you will be responsible for ensuring exceptional guest service, managing the front desk staff, and maintaining accurate records. You will play a key role in ensuring that our guests have a memorable and enjoyable stay at our hotel. This position reports directly to the General Manager. Minimum Qualifications: 3+ years of experience in a front office management role Excellent communication and interpersonal skills Strong leadership and problem-solving abilities Proficient in Microsoft Office and hotel management software Preferred Qualifications: Experience working in a hotel of similar size and caliber Certification in Hotel Management or related field Fluency in a second language Responsibilities: Manage and supervise the front desk staff, ensuring that they provide exceptional guest service at all times Oversee the daily operations of the front desk, including check-in, check-out, and guest inquiries Maintain accurate records of guest information, room availability, and financial transactions Resolve guest complaints and issues in a timely and professional manner Collaborate with other departments to ensure a seamless guest experience Skills: As the Front Office Manager, you will utilize your exceptional communication and interpersonal skills to provide outstanding guest service and manage the front desk staff. Your strong leadership and problem-solving abilities will be essential in resolving guest complaints and ensuring a seamless guest experience. Proficiency in Microsoft Office and hotel management software will be necessary to maintain accurate records and manage daily operations. Fluency in a second language, while not required, would be beneficial in communicating with guests from diverse backgrounds.

San Vicente Bungalows is a prestigious private members-only club located in West Hollywood, California. Since its 2018 opening, SVB has established itself as a premier destination for individuals seeking a refined and intimate social experience. Our exclusive establishment offers an oasis of tranquility, luxury, and personalized service to our esteemed members. Building on the success of the original West Hollywood location, SVB has expanded to Santa Monica and New York City . Position Purpose: Supervise all front desk personnel. Develop and implement policies and procedures to ensure guest satisfaction and proper completion of all front office tasks. Duties and Responsibilities Train, cross-train and retrain all front office personnel. Work with Club Manager to implement all front office standard operating procedures. Schedule and supervise front desk staff. Maintain effective relationships and communication with all other departments. Greet and welcome guests warmly and professionally. Ensure guests are seated promptly and comfortably. Maintain a welcoming atmosphere and address guest complaints or special requests promptly and efficiently. Work closely with the F&B team to ensure smooth communication and service flow. Monitor dining room cleanliness, ambiance, and table settings. Oversee the seating chart and floor plan in collaboration with the Maitre D and Membership team. Ensure consistency in service and adherence to restaurant policies. Verify that accurate room status information is maintained and properly communicated to ensure maximum revenue. Resolve member and guest problems quickly, efficiently, and courteously. Ensure that all members and guests are pre-registered; process the VIP list and distribute it to staff members. Communicate with all departments- F&B, Membership, Brand, Events and relay information to all concerned staff members; maintain function board in lobby. Review completed credit limit reports for affected members and guests. Ensure that all check-cashing and credit policies are followed. Receive information from the previous shift's manager and pass on pertinent information to the incoming shift manager. Conduct routine meetings of front office personnel. Collect information required for daily and other revenue records; analyze and make recommendations regarding this information. Manage the routing of telephone, facsimile, mail and other messages to members and guests. Provide concierge-type services to guests. Oversee all hotel and room reservations, cancellations, no-shows and billings. Expedite member and guest check-ins and departures. Inform Housekeeping and Engineering departments as problems arise. Attend weekly staff and other meetings. Perform other appropriate tasks assigned by the Club Manager. Qualifications: Excellent attitude to the job, co-workers and members with the willingness to learn new things regardless of previous job experiences. Able to work in a fast-paced environment with speed and quality. Great personal hygiene and grooming standards. Should be able to communicate, read and write clearly and effectively. The ability to interact with guests and team members professionally, including the ability to speak in front of small groups of team members. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. Develop and manage front office systems for revenue management and guest, reservations, registration, accounting, and check-out. Supervise front office employees. Analyze property management system (PMS) data for front office decision-making. Knowledge of and ability to perform required role during emergency situations.

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. General Duties and Responsibilities Operate the Front Office properly, efficiently and with profitability Supervise and assist Guest Service Agents with their duties Ensure a warm and genuine arrival and departure experience Maintain a Front Office information folder with up-to-date information on rates, promotional programs, special benefit cards etc. Ensure that all Guest Service Agents are groomed according to hotel standards Maintain all department files and ensure that paperwork is kept to a minimum Ensure that sufficient stationary is available for the daily operation Serve as the Manager on Duty and available to guests at all times Ensure proper staffing at all times Compile and maintain the daily Manager on Duty report Ensure accurate communication of information and guest requests to all relevant departments Personally welcome VIP as well as repeat guests; recognize and anticipate their individual needs Perform aspects of human resources and training functions, including counselling, coaching, training, disciplinary actions, etc., for Guest Service Agents Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff Identify quality improvement trends and effectively communicates issue to the Director of Front Office Operations Handle all guest complaints and comments relating to the department tactfully Cooperate and coordinate teamwork with other departments Perform any other reasonable duties as required by the Director of Front Office or Front Office Manager Experience and Requirements 3 years+ of Front Office experience Reading, writing and oral proficiency in English. Excellent overall communication skills Able to multi-task

Job DescriptionDescription: As our Front Office Manager, you will be involved with all aspects of the front office operations. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded. This position may require flexible scheduling availability. Requirements: Job Requirements: Ensure that departments achieve or exceed guest's service expectations Prepare team member schedules in accordance with budgets and business forecasts Ensure hotel staff is training in financial control procedures for cash, vouchers, inventories, and receivables and that the procedures are regularly followed Recommend local attractions and restaurants for guests to visit Inform guests of all hotel services and amenities Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions Work with other departments to ensure maintenance requests are being communicated and completed and only clean and functional rooms are being assigned upon check-in Monitor daily bookings to coordinate with front desk team and guests when the hotel is oversold on specific room types Job Qualifications: Ability to operate hotel PMS Systems Ability to multitask, prioritize and manage time Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Life as a Front Office Manager: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed. Responding to and resolving guest service requests. What we're looking for: Bachelor of Science degree in hospitality or related field Minimum of 1 year experience as a Front Desk Manager Good understanding of procedures and practices in the hospitality industry Excellent written and verbal communication skills Strong organizational and time management skills The ability to provide exceptional customer service Good leadership and training abilities What to expect in your first few months: First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting and leading the front desk team. From there, you will show the guests how our staff can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits Paid time off for full AND part time associates Travel discounts at hotel partners and franchises around the world Leadership development program and growth opportunities How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Job Posted by ApplicantPro

Job Description We’re looking for an Office Manager to lead our growing team! Biltmore Dentistry in Phoenix, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. Responsibilities: Plan and manage dental business operations to ensure excellent patient support services. Explain treatment plans to patients Ensure that patient appointments, cancellations and last-minute adjustments are handled property Respond efficiently to patient and doctor needs and inquires Ensure the delivery of quality dental care to patients Respond to patient queries and issues and ensure patient satisfaction Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards Oversee daily office activities and provide direction and guidance to staff as needed Organize and present payment schedules with patients Manage specialist referral process Tran, develop and manage staff to meet performance standards Develop promotional programs to attract more patients Assist in employee performance evaluation, promotion, termination, and retention activities Identify areas of improvements and concerns and implement appropriate corrective actions Oversee staff scheduling as to ensure full coverage Organize and oversee supply purchases Run and analyze management reports Maintain patient data according to regulations and company policies Ensure that records are stored securely and in compliance with privacy and security regulations Adhere to all HIPAA regulations Take responsibility for the appearance and functionality of the dental office All other duties as assigned Qualifications: Dental Assistant certification preferred, but not required Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management 3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans) 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role – not required but preferred 1-3 year of customer service experience preferred High school diploma or general education degree (GED) required Excellent organizational skills, ability to prioritize, and comfortable working independently Exceptional oral and written communication skills, including strong spelling, grammar and punctuation Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills Strong attention to detail Proficient computer skills and ability to operate general office equipment Must have experience with Dental Insurance We are an equal opportunity employer (EOE)

We're looking for an Office Manager to lead our growing team! Toothology Dental in Scottsdale, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. Responsibilities: Plan and manage dental business operations to ensure excellent patient support services. Explain treatment plans to patients Ensure that patient appointments, cancellations and last-minute adjustments are handled property Respond efficiently to patient and doctor needs and inquires Ensure the delivery of quality dental care to patients Respond to patient queries and issues and ensure patient satisfaction Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards Oversee daily office activities and provide direction and guidance to staff as needed Organize and present payment schedules with patients Manage specialist referral process Tran, develop and manage staff to meet performance standards Develop promotional programs to attract more patients Assist in employee performance evaluation, promotion, termination, and retention activities Identify areas of improvements and concerns and implement appropriate corrective actions Oversee staff scheduling as to ensure full coverage Organize and oversee supply purchases Run and analyze management reports Maintain patient data according to regulations and company policies Ensure that records are stored securely and in compliance with privacy and security regulations Adhere to all HIPAA regulations Take responsibility for the appearance and functionality of the dental office All other duties as assigned Qualifications: Dental Assistant certification preferred, but not required Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management 3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans) 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role - not required but preferred 1-3 year of customer service experience preferred High school diploma or general education degree (GED) required Excellent organizational skills, ability to prioritize, and comfortable working independently Exceptional oral and written communication skills, including strong spelling, grammar and punctuation Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills Strong attention to detail Proficient computer skills and ability to operate general office equipment Must have experience with Dental Insurance We are an equal opportunity employer (EOE)

Job Description We’re looking for an Office Manager to lead our growing team! Toothology Dental in Scottsdale, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. Responsibilities: Plan and manage dental business operations to ensure excellent patient support services. Explain treatment plans to patients Ensure that patient appointments, cancellations and last-minute adjustments are handled property Respond efficiently to patient and doctor needs and inquires Ensure the delivery of quality dental care to patients Respond to patient queries and issues and ensure patient satisfaction Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards Oversee daily office activities and provide direction and guidance to staff as needed Organize and present payment schedules with patients Manage specialist referral process Tran, develop and manage staff to meet performance standards Develop promotional programs to attract more patients Assist in employee performance evaluation, promotion, termination, and retention activities Identify areas of improvements and concerns and implement appropriate corrective actions Oversee staff scheduling as to ensure full coverage Organize and oversee supply purchases Run and analyze management reports Maintain patient data according to regulations and company policies Ensure that records are stored securely and in compliance with privacy and security regulations Adhere to all HIPAA regulations Take responsibility for the appearance and functionality of the dental office All other duties as assigned Qualifications: Dental Assistant certification preferred, but not required Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management 3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans) 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role – not required but preferred 1-3 year of customer service experience preferred High school diploma or general education degree (GED) required Excellent organizational skills, ability to prioritize, and comfortable working independently Exceptional oral and written communication skills, including strong spelling, grammar and punctuation Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills Strong attention to detail Proficient computer skills and ability to operate general office equipment Must have experience with Dental Insurance We are an equal opportunity employer (EOE)

Job Details YMCA Family Services - Holtsville, NY None $22.00 - $25.00 Hourly AllDescription The Office Manager assists and supports the YMCA Family Services agency to serve as the liaison between the Clinical and Prevention staff and the support staff, as well as manager the support staff. Office management that continues flow of operations and organization. ESSENTIAL FUNCTIONS: • Ensure all Human Resources processes are followed at the Branch, in line with Association expectations. • Manage front office staff, time off requests, schedules, coverage, and attendance/time cards. • Provide administrative support to the Executive Director. • Maintain patient attendance records and fees collected. Review the daily cash reconciliation. Review and follow up on returned checks. • Supervise front office staff and review clerical duties as assigned including but not limited to filing, copying and purchasing office supplies as needed. • Follow all procedures and review in opening up and closing the office daily. Accurately process payments for all patients. • Review patient accounts on a regular basis to ensure that all accounts are up-to-date; take immediate corrective action if necessary. • High balance list: review patient accounts for those that are in arrears and create a list for to counselor to address with patient. • Review billing chart and ensure that all services are billed and check status of outstanding bills. Follow collection process. • Process refunds, adjustments and corrections to all accounts according to policy and procedures established. • Keep all files up-to-date and organized, including: personnel, contracts, vendors, and more. • Follow all YMCA policies, rules, regulations and procedures, including emergency and safety procedures/fire drills. • Track Praesidium trainings monthly to keep current. • Other duties as assigned. Qualifications Experience with Behavioral Health billing and revenue methods. Excellent customer service skills and strong interpersonal skills with the ability to relate effectively to diverse groups of people from all social and economic segments of the community. Clear and accurate written and verbal communication skills. Must be able to handle sensitive information with proven professionalism in exercising a high degree of confidentiality. Detail oriented and excellent organizational skills: accuracy is essential Ability to multitask and work in a fast paced, highly flexible and rapidly changing work environment. Excellent computer skills.

Essential Duties and Responsibilities: include the following. Other duties may be assigned by supervisor as needed. * Self-starting personality with an even disposition to effectively communicate with guests, team members and community. * Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations. * Perform any other job-related duties as assigned. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Comply at all times with brand and company standards and regulations to encourage safe and efficient hotel operations. * Comply with certification requirements as applicable for position to include CPR & First Aid. * Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. * Assist to Motivate, coach, counsel and discipline all Front Office personnel according to Legacy Ventures policies and procedures. * Ensure compliance to brand and company training, using the steps to effective training according. * Assist with preparation of all Guest Services interviews and follow hiring procedures. * Assist with new hire 45/90 day and annual Front Office employee performance appraisals according to Legacy Ventures guidelines. * Assist with development of employee morale and ensure training of Front Office personnel. * Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. * Assist with supervision of the Night Audit function and monitor the Reports for accuracy. * Review Front Office staff's worked hours for payroll compilation and submit to accounting on a timely basis. * Assist with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. .