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Service Corporation International Remote jobs - 3,221 jobs

  • Sales Professional - Outside Sales

    Service Corporation International 4.4company rating

    San Bernardino, CA jobs

    Our associates celebrate lives. We celebrate our associates. Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community. Job Responsibilities Lead Generation * Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards * Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars * Obtains referrals from families served by the location by following up through visits with families after the service * Networks and builds community and civic relationships * Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity * Remains flexible with schedule to achieve results; often works nights and weekends Build Relationships with Families * Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Supports families in time of grief with acts of kindness * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Acts as one team, setting arrangement continuation visits within two to three days after the service * Shares family concerns with rest of the SCI team Minimum Requirements Education * High school education or equivalent * 1-2 years of college or equivalent experience License * Current state/province issued driver's license with an acceptable driving record * In states/provinces where required, must hold a Funeral Directors License to perform this role Experience * Sales experience or one to two years industry experience or equivalent education * Previous experience with Customer Relationship Management (CRM) systems is a plus Knowledge, Skills and Abilities * Basic computer and technology skills within a sales environment * Ability to work well in a team, as well as independently * Ability to work beyond "standard" hours as the need arises * Good driving record * Good work ethic * High-level of integrity * Creative, outgoing and energetic * Comfortable presenting in front of others * Desire to help others * Bilingual, knowledge of another language is a plus Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $17.81 per hour for all hours worked) Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Postal Code: 92404 Category (Portal Searching): Sales Job Location: US-CA - San Bernardino
    $100k-150k yearly Auto-Apply 6d ago
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  • Director of Quality Assurance & Automation

    Cintrifuse 3.8company rating

    San Francisco, CA jobs

    Pantomath is seeking a Director of Quality Assurance & Automation to define, lead, and scale our quality strategy across products and platforms. This role is designed for a hands‑on, strategic leader who thrives in a high‑growth startup environment-someone who can balance technical credibility with organizational leadership and influence. The Director will guide QA engineers, co‑ops, and nearshore partners, ensuring our testing and automation practices align with engineering velocity, product innovation, and customer trust. This person will act as both people leader and execution partner, serving as the conduit between senior QA engineers and executive leadership. This is a player‑coach role: roughly 70% strategic and people leadership, and 30% hands‑on testing, validation, and process design. Key Responsibilities Leadership, Strategy, and Culture Define and own Pantomath's comprehensive QA and automation roadmap, aligning it with product and engineering goals. Lead a distributed team of QA professionals-including senior automation engineers, QA co‑ops, and nearshore testers-while building future organizational capacity through hiring and mentorship. Translate company and engineering strategy into actionable QA milestones, ensuring alignment, transparency, and consistent progress. Serve as the voice of QA in leadership discussions, representing team insights and surfacing concerns from the ground level. Establish measurable goals and KPIs for automation coverage, regression success rates, test cycle times, and release readiness. Champion a "shift-left" quality culture, where quality is owned by everyone-from requirements to deployment. Program Management and Execution Act as project manager and facilitator for the QA roadmap-conducting weekly deep‑dives with senior QA engineers to review progress, unblock issues, and ensure milestone delivery. Partner cross‑functionally with Product Management, Engineering, and DevOps to embed quality into every phase of the SDLC. Streamline QA processes to balance speed and rigor; reduce release risk while increasing test velocity and feedback loop efficiency. Lead post‑incident reviews, using data to drive preventative measures and continuous improvement. Hands‑On Technical Leadership Stay technically fluent and credible: understand, review, and contribute to automation, testing frameworks, and validation pipelines. Validate testing outcomes independently-able to test or reproduce issues without relying solely on engineers. Guide the evolution of scalable, automated testing frameworks across APIs, data pipelines, and microservices. Ensure comprehensive regression and performance testing, optimizing for CI/CD automation and release stability. Collaborate with engineers to drive risk‑based testing, data quality validation, and continuous improvement in coverage. Evaluate emerging QA tools and technologies-AI‑driven testing, visual diffing, performance monitoring-to stay ahead of industry best practices. Team Development and Leadership Influence Hire, mentor, and grow QA talent; establish a clear progression path for automation engineers and co‑ops. Foster a psychologically safe, collaborative environment where team members can voice ideas, surface risks, and drive innovation. Serve as a bridge between leadership and senior QA engineers-channeling executive goals downward and surfacing technical realities upward. Partner closely with Sr. QA Automation Engineers as peers-leveraging their deep expertise while protecting them from unnecessary political overhead. Promote accountability and autonomy within the QA organization, ensuring clarity of ownership and measurable results. Qualifications Education and Experience Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 8+ years of experience in Quality Assurance, Test Automation, or Software Engineering, including 3+ years in QA leadership roles. Proven success leading QA and automation initiatives in SaaS or data‑intensive environments. Experience building QA teams from the ground up, defining processes, and delivering measurable improvements in release velocity and product quality. Skills and Competencies Deep understanding of modern automation frameworks (e.g., Cypress, Playwright, Jest) and CI/CD pipelines (GitHub Actions, Jenkins, CircleCI). Hands‑on proficiency in JavaScript/TypeScript and comfort reviewing automation scripts and frameworks. Solid understanding of QA principles-including the test pyramid, risk‑based testing, and release management best practices. Strong familiarity with data stack validation (e.g., Snowflake, DBT, Tableau, Fivetran) and cloud platforms (AWS, GCP). Exceptional communication and influence skills-capable of representing QA perspectives to senior executives and engineering leadership. Skilled at balancing speed vs. quality, with a pragmatic approach to testing prioritization in startup environments. Empathetic, emotionally intelligent leader who inspires collaboration and continuous improvement. Preferred Attributes Experience scaling QA teams through high‑growth stages (Series B+). Prior experience managing nearshore or distributed QA resources. Familiarity with SOC 2 and ISO 27001‑related quality practices and compliance standards. Experience integrating QA metrics into dashboards or data tools (e.g., Tableau, Grafana, Power BI). A natural influencer and problem‑solver who thrives in ambiguity and acts with ownership. Key Responsibilities This role is primarily performed in an office or remote work setting and requires the ability to: Sit for extended periods while working on a computer. Occasionally stand, walk, reach, stoop, or bend during the course of work. Communicate clearly and effectively via video conferencing, phone, and email. Occasionally lift and move items up to 25 pounds (e.g., office equipment, packages, marketing materials). Occasionally travel, including air and ground transportation and overnight stays, if required. Equal Opportunity & Accommodations Pantomath is proud to be an Equal Opportunity Employer. Employment decisions are made without regard to legally protected characteristics and are based on qualifications, merit, and business needs. We are committed to providing reasonable accommodations to qualified individuals - whether during the application and interview process or throughout employment. To request an accommodation, please contact Human Resources. FLSA Compliance Statement This position is classified as Non‑Exempt under the Fair Labor Standards Act (FLSA), meaning it is not eligible for overtime compensation. This classification is based on responsibilities involving advanced technical expertise, leadership, and independent problem‑solving. #J-18808-Ljbffr
    $149k-220k yearly est. 5d ago
  • Director of ADR Services - Dispute Leader (Hybrid)

    American Arbitration Association Inc. 4.7company rating

    San Francisco, CA jobs

    A leading arbitration organization seeks a Director of ADR Services in California. This role involves overseeing arbitration and mediation case administration and cultivating relationships with stakeholders. The ideal candidate will have a bachelor's degree, 3-5 years of business development experience, and strong communication skills. This position supports a hybrid work environment and offers competitive benefits including a performance-based incentive. #J-18808-Ljbffr
    $32k-58k yearly est. 1d ago
  • Remote Tech Services Delivery Lead

    CG Tech Services, Inc. 4.2company rating

    Seattle, WA jobs

    A Seattle-based Managed Services Provider is looking for a Remote Assistant Technical Services Delivery Manager. You will act as a liaison between teams, ensure smooth communication, and handle technical escalations. This full-time role involves monitoring service boards, managing tickets, and leading project work, all while fostering a collaborative and detail-oriented work culture. Candidates should have strong technical skills in Windows environments and a passion for growth in a dynamic company. #J-18808-Ljbffr
    $114k-165k yearly est. 3d ago
  • Finance Business Services Analyst

    Keurig Dr Pepper 4.5company rating

    San Francisco, CA jobs

    Reporting to the Manager, Trade Management and working closely with members of Sales, Customer Trade Accounting and Commercial/Bottler Finance teams, the Financial Analyst will be responsible for the setup and ongoing maintenance of promotional activity in the trade management system (Siebel) and processing day-to-day trade promotion transactions. The position will also be responsible for analyzing retail customer trade spend programs to determine appropriate allocation to KDP route-to-market P&Ls (DSD, CASO, PASO, ISO) including allocation of expenses and reconciliation of trade spend programs. The Financial Analyst will also provide assistance to the Trade Accounting team in clearing customer deductions where necessary. Finally, the Financial Analyst will perform reporting and analytics using data from Siebel, SAP, Microstrategy, IRI and other volume driven systems to perform post-event analysis, as well as to support management in business reviews. This position is based in our HQ in Frisco, TX and will have a hybrid schedule (3 days in the office and 2 days work from home on a weekly basis) Responsibilities Support one or more members of the sales teams covering multiple customers across one or more channels in all aspects of Siebel/Trade management including loading and maintaining promotional activity and budget data Allocate trade spend to appropriate DPS route-to-market P&L (J/Es, including intercompany, Sub-Ledger entries, A/R invoices) as well as research GAAP and Company policies and procedures to ensure that allocation entries are booked timely and correctly. Own the completeness, accuracy, validity and timeliness of budget and promotional data in Siebel for assigned planning accounts Collaborate with Sales and Commercial Finance to validate customer or bottler invoices as well as facilitate the bottler billing process (with assistance from Sales) to ensure dollars are recaptured and credited accurately Assist the Deductions team as needed in clearing of customer deductions, management of open deduction backlog and identification and resolution of invalid activity Prepare, distribute and effectively communicate reports out of Siebel, SAP, TM1, Microstrategy, IRI and other systems to effectively manage trade spend and support decision-making Ensure all transactions processed are in compliance with company policies, GAAP and Sarbanes - Oxley requirements Continuously seek out opportunities to improve processes and eliminate waste as part of the company's continuous improvement culture Total Rewards Salary range: $55,700 - $65,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements Experience in a CPG industry (beverage industry preferred) with knowledge in one or more of the following areas: Trade spending (planned vs. actual), Trade payments (checks/deductions), Finance support for Field Sales, In-store promotions, Bottler route to market strategies Bachelor's degree or equivalent experience At least 1 year experience using analytics to influence business partners preferred Proficiency with MS Excel and other MS Office products Strong Communication and interpersonal skills Company Overview Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. #J-18808-Ljbffr
    $55.7k-65k yearly 1d ago
  • Deductions Specialist

    Keurig Dr Pepper 4.5company rating

    San Francisco, CA jobs

    The Deduction Specialist is responsible supporting KDP organization by performing transactional work related to FBS processes to ensure compliance with accounting and company policies. This position is based in our HQ in Frisco, TX and will have a hybrid schedule (3 days in the office, 2 days work from home on a weekly basis) Key Responsibilities Ensure timely research and resolution of customer deductions in accordance with policy and procedures. Ensure adherence to procedures and timely processing of credit memos, offset balances, repaid deductions, and other tasks as assigned. Interpret customer documentation and ensure all deduction documentation is complete and sufficient to support classification of expense or recollection of invalid deductions. Effectively analyze deductions to identify root cause and work with cross-functional teams to reduce/eliminate recurring deductions. Work directly with Finance and Sales Colleagues to obtain additional information and documentation when necessary. Interface with Customers as assigned. Support projects and technical implementations, as assigned. Other ad hoc requests as needed to assist with balance of workload for the overall team. Total Rewards Salary range: $21.92/hr - $29.00/hr Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Requirements High school degree and 4 years of relevant experience in accounting, with a focus on account receivables or deductions. Proficiency in financial software and systems, particularly High Radius Cloud or similar platforms preferred. Effective and professional written and verbal communication skills. Customer service oriented. Skills Proficiency in Microsoft Office Suite, particularly Excel. Nimble Learning: Ability to adapt quickly and learn new tasks independently. Time Management: Ability to handle competing priorities and manage change. Inquisitive Mindset: Demonstrates a keen interest in understanding how things work and why they happen. Company Overview Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. #J-18808-Ljbffr
    $21.9-29 hourly 4d ago
  • Deductions Specialist: Root-Cause & Recovery (Hybrid)

    Keurig Dr Pepper 4.5company rating

    San Francisco, CA jobs

    A leading beverage company is seeking a Deduction Specialist to support transactional work related to FBS processes, ensuring compliance with accounting policies. This hybrid role requires a high school diploma with 4 years of accounting experience. Candidates must be proficient in financial software and have excellent communication skills. The role offers a competitive pay range of $21.92/hr - $29.00/hr along with robust benefits including medical, dental, and 401k matching. #J-18808-Ljbffr
    $21.9-29 hourly 4d ago
  • Staff ML Engineer - Hybrid, Equity, Scale ML Platform

    Turo Inc. 4.6company rating

    San Francisco, CA jobs

    A leading car sharing platform in San Francisco is seeking a Staff Software Engineer to integrate machine learning models into their product experience. You will collaborate with various teams, build scalable systems, and ensure high-quality code. Ideal candidates will have over 7 years of experience and a strong background in software development and machine learning technologies. Competitive salary and hybrid work schedule offered. #J-18808-Ljbffr
    $173k-227k yearly est. 3d ago
  • Remote Patent Attorney/Agent - AI, ML & Tech Prosecution

    Premier Inn Hotels LLC (UAE 3.6company rating

    Boston, MA jobs

    A leading technology-focused IP firm seeks experienced patent attorneys and agents for a remote role, offering significant patent prosecution responsibilities and access to cutting-edge technologies. Candidates should have a J.D., admission to a state bar or be a registered USPTO Patent Agent, along with a minimum of 3 years of experience in relevant fields such as AI or ML. This position emphasizes independent work and strong communication skills, with a compensation range between $180,000 and $350,000 annually based on productivity. #J-18808-Ljbffr
    $77k-144k yearly est. 4d ago
  • Franchise Growth Director - Remote & Travel-Heavy

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Chicago, IL jobs

    A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr
    $75k-143k yearly est. 4d ago
  • Director, Enterprise Apps - NetSuite Leader (Remote)

    Frida 3.3company rating

    Miami, FL jobs

    A leading parenting products company in Miami seeks a Director of Enterprise Applications to lead strategy and governance of enterprise systems, ensuring reliable and efficient technology for business growth. The ideal candidate will have 10+ years of experience, a strong background in ERP systems, and exceptional leadership skills. This role offers competitive benefits and the opportunity to make a significant impact across the organization. #J-18808-Ljbffr
    $110k-187k yearly est. 5d ago
  • Senior Software Engineer, Call Center Platforms | Hybrid

    Grand Circle 4.6company rating

    Boston, MA jobs

    A leading travel company is seeking a Senior Software Engineer for their Call Center Platforms team in Boston. This role involves designing and supporting systems to enhance customer engagement and agent experience. Ideal candidates will have over 5 years of backend development experience in Java or C# and a solid understanding of API integrations and database management. The position offers a hybrid work environment and a comprehensive benefits package, including medical and retirement plans. #J-18808-Ljbffr
    $106k-132k yearly est. 2d ago
  • Hybrid Global Employee Experience & Events Leader

    Overseas Adventure Travel 3.5company rating

    Boston, MA jobs

    A travel adventure company is seeking an Employee Experience and Events Manager to enhance associate engagement through strategic initiatives and events. The role involves planning corporate events, creating internal communications, and implementing recognition programs. The ideal candidate has over 5 years of experience in employee engagement and exceptional communication skills. This position is hybrid, requiring on-site work three times a week in Boston. #J-18808-Ljbffr
    $35k-40k yearly est. 3d ago
  • Campaign Finance Director: Federal & Gubernatorial (Remote)

    Emilys List 4.1company rating

    Washington, DC jobs

    A leading political organization is seeking a Campaign Finance Director to join its Federal & Gubernatorial team in Washington, D.C. The ideal candidate should have at least five years of campaign fundraising experience, including as a Finance Director. Responsibilities include guiding campaigns in building strong fundraising operations and ensuring compliance with federal election laws. This position offers a salary range of $98,100 - $122,000 and is eligible for full-time remote work. #J-18808-Ljbffr
    $98.1k-122k yearly 2d ago
  • Securities & Financing Transactions Counsel (Hybrid)

    Carnival Cruise Lines 4.3company rating

    Miami, FL jobs

    A leading leisure travel company in Miami is seeking a skilled attorney to provide legal advice on securities laws and corporate governance matters. The ideal candidate will have a JD from an accredited U.S. law school and a license to practice law, with 3-5 years' experience in the field. This in-office role requires teamwork and independent work, with eligibility for various benefits, including health and financial incentives, along with opportunities for professional development. #J-18808-Ljbffr
    $27k-32k yearly est. 5d ago
  • Senior iOS Engineer - Hybrid | Equity & Benefits

    Turo Inc. 4.6company rating

    San Francisco, CA jobs

    A leading car-sharing company in San Francisco is looking for an experienced Software Engineer specializing in iOS development. This role emphasizes creating high-quality applications and collaborating with product teams. Candidates should have a minimum of 5 years of experience and proficiency in Swift, UIKit, and SwiftUI. Offering a competitive salary, equity, and various benefits, this role also follows a hybrid work model, requiring in-office presence three days a week. #J-18808-Ljbffr
    $148k-188k yearly est. 3d ago
  • Senior Solutions Architect - Cloud Optimization (Remote)

    Carlsbad Tech 4.0company rating

    San Mateo, CA jobs

    A dynamic startup is seeking a Senior Solutions Architect who can combine technical expertise with customer-facing communication. This role involves leading technical evaluations, creating impactful demos, and advising enterprise clients on cloud optimization solutions. Ideal candidates will have over 3 years of experience in technical roles, a strong understanding of Kubernetes and AWS, and excellent communication skills. The position is remote and offers compensation ranging from $180K to $210K OTE along with equity and benefits. #J-18808-Ljbffr
    $180k-210k yearly 4d ago
  • Client Engagement Specialist

    Carriage Services Inc. 4.0company rating

    Houston, TX jobs

    At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The Client Engagement Specialist role is responsible for advancing the customer and family experience through a dual focus on data-driven strategy and meaningful field engagement. One core function of this position is to analyze customer experience data by leveraging analytics, research tools, surveys, and service insights to inform strategic decisions and guide the evolution of Premier Experience Standards and customer experience initiatives. Equally important, this role serves as a visible and trusted presence in the field, strengthening engagement with team members and leaders. Through training, coaching, and in-person connection, the Client Engagement Specialist helps field teams feel supported, valued, and appreciated, increasing receptivity to change and adoption of new strategies. By bridging insights into relationship building, this role ensures customer experience strategies are not only well-informed but successfully embraced and sustained across the organization. Compensation: $70,000 - $75,000 per year plus bonus opportunities Job Type: Full-Time (work from home on Fridays) 8AM - 5PM Travel: 30% within the year Location: 3040 Post Oak Blvd. Houston, Tx, 77056 Key Responsibilities: * Leverage analytics, research tools, surveys, shopper calls, and service audits to evaluate customer experience performance. * Identify trends, patterns, and opportunities that impact service quality and family satisfaction. * Translate data into clear, actionable insights for leadership and field teams. * Recommend data-driven strategies to improve service consistency and outcomes * Partner with leadership to ensure Premier Experience Standards are consistently understood and executed across all locations. * Monitor adherence to service expectations and identify opportunities for improvement * Support accountability by aligning service behaviors with measurable performance indicators * Design and deliver training programs aligned with Premier Experience Standards, both in-person and virtually. * Facilitate workshops, team huddles, and learning sessions to reinforce service excellence and skill development. * Customize training approaches based on performance data, field feedback, and observed service behaviors. * Provide hands-on coaching and feedback to managers and frontline team members. * Build strong, trusted relationships with field teams to support engagement and adoption of best practices. * Observe service interactions and reinforce expectations through real-time coaching and follow-up. * Support the rollout and implementation of Premier Experience initiatives, tools, and service-related projects. * Act as a liaison between strategy and execution to ensure initiatives are practical and sustainable. * Gather field feedback during implementations and refine recommendations as needed. Qualifications: * Bachelors degree in business, hospitality, communications, analytics, or a related field. * 3+ years of experience in customer experience, hospitality, training, analytics, or related roles. * Strong analytical skills with the ability to interpret data and communicate insights effectively. * Willingness to travel and spend time in the field as needed. * Experience in hospitality, service-driven industries, or change management is a plus.
    $70k-75k yearly 1d ago
  • Remote Franchise Growth & Development Director

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Chicago, IL jobs

    A leading hotel franchising company seeks a Director, Franchise Sales & Development to drive franchise opportunities across multiple states. You will be integral to our mission of making travel possible for all, focusing on sales achievement and relationship management. Candidates should have proven sales track records and at least 3 years in business development. This full-time role involves significant travel and offers competitive compensation, extensive benefits, and growth opportunities. #J-18808-Ljbffr
    $79k-111k yearly est. 3d ago
  • Sales Professional - Outside Sales

    Service Corporation International 4.4company rating

    Colorado Springs, CO jobs

    Our associates celebrate lives. We celebrate our associates. Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community. JOB RESPONSIBILITIES Lead Generation * Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards * Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars * Obtains referrals from families served by the location by following up through visits with families after the service * Networks and builds community and civic relationships * Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity * Remains flexible with schedule to achieve results; often works nights and weekends Build Relationships with Families * Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Supports families in time of grief with acts of kindness * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Acts as one team, setting arrangement continuation visits within two to three days after the service * Shares family concerns with rest of the SCI team MINIMUM Requirements Education * High school education or equivalent * 1-2 years of college or equivalent experience License * Current state/province issued driver's license with an acceptable driving record * In states/provinces where required, must hold a Funeral Directors License to perform this role Experience * Sales experience or one to two years industry experience or equivalent education * Previous experience with Customer Relationship Management (CRM) systems is a plus Knowledge, Skills and Abilities * Basic computer and technology skills within a sales environment * Ability to work well in a team, as well as independently * Ability to work beyond "standard" hours as the need arises * Good driving record * Good work ethic * High-level of integrity * Creative, outgoing and energetic * Comfortable presenting in front of others * Desire to help others * Bilingual, knowledge of another language is a plus Compensation: $50,000 - $100,000 annualized targeted first year earnings The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $14.81 per hour for all hours worked) #SCI Postal Code: 80910 Category (Portal Searching): Sales Job Location: US-CO - Colorado Springs
    $100k-150k yearly Auto-Apply 15d ago

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