Service Corporation International jobs in Sanford, FL - 48 jobs

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates. JOB RESPONSIBILITIES Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment Removes debris and trash from grounds. May include turning down vases and removing wilted flowers Participates on teams for openings and closings for interments, entombments and inurnments Assists in determining the location and layout of individual graves with assistance, complying with verification procedures May perform minor repairs to the cemetery, building systems or equipment May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision May assist in moving and installing burial vaults Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Certification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment Funeral industry experience preferred Knowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) Ability to work in extreme weather conditions Physically agile and dexterous Ability to operate equipment in a safe and careful manner Ability to effectively work with others to accomplish tasks Ability to communicate effectively with associates, contractor personnel and client families Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS Work Environment Work outdoors during all seasons and weather conditions Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Lifting, pushing, pulling up to 50 pounds Work Hours Working beyond “standard” hours as the need arises Schedule may fluctuate, if a need arises, to an earlier or a later shift Postal Code: 32771Category (Portal Searching): Cemetery MaintenanceJob Location: US-FL - Sanford

Advance Planning Counselor - Outside Sales Representative At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The Outside Advanced Planning Representative is accountable for assisting families, who need to make pre-need funeral and cremation arrangements, with the selection of services and merchandise, ensuring the expectations of client families and their guests are exceeded. Compensation Potential: 4 weeks of Paid Training Job Type: Full-Time Location: Oaklawn Memorial Gardens located Titusville, Florida MUST HAVE DOOR TO DOOR SALES AT LEAST 2 YEARS EXPERIENCE What we can offer: Make what you want: Earn competitive compensation that you control by setting and closing appointments EXTRA INCOME OPPORTUNITY Live Flexibly: Enjoy the freedom of being your own boss, setting your schedule and balancing work and life priorities. Advance your career: A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future. We promote from within! Must have qualifications: A desire to make money while helping people Strong telephone, interpersonal, and communications skills High level of compassion and integrity Independent, self-reliant, and self-motivated. Must be able to multi-task, set priorities and manage appointments Qualifications High School Diploma or equivalent some; college or college degree preferred. Proven track record of success in outside sales production strongly preferred. Minimum of 2 years of sales experience. May require the possession (or ability to obtain) an insurance license as required by applicable law. Valid state issued driver s license in good standing and acceptable driving record. Ability to read, write and speak English fluently - BI-LINGUAL IS A PLUS. Basic overall computer proficiency. Job Duties Meets with client families on a pre-need basis to ensure that they are presented with all options pertaining to funeral and cremation services and the related merchandise. Works independently away from the location to solicit new leads, referrals, and sales opportunities. Proactively creates and makes sales away from the location with little to no supervision. Spends no more than 20% of time at location or in the office. Establishes a professional relationship with client families to ensure that all needs are being met. Represents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties. Develops new prospects and community-based contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals. Maintains positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family. Actively participates in all required location and company training initiatives. Reports all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner. Responsible for adhering to pricing structures, completing all paperwork accurately and timely, and for submitting all contracts, required documents, and payments to the business office within required deadlines. Consistently meets or exceeds company Standards in revenue generation in order to maintain employment and benefits eligibility status. Complies with all company procedures for customer service when dealing with families, handling complaints, completing post-interment service activities, and performing other duties necessary to ensure quality service levels. Protects confidentiality of company and client family information, including sales and marketing programs and materials, names and addresses of client families and employees, and other related information. Maintains strict adherence to pricing structures and submits all paperwork, contracts, and payments (monies) to the business office within prescribed timeframe. Identifies and remedies all hazards at location and on grounds.

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer We are looking for Location Manager who will oversee, direct, and coordinate all aspects of memorial services entrusted to our Rader Funeral Home location which include preparation of the decedent, visitation, memorial services, burials, and cremations, while providing caring support and advice to families and friends of the deceased. The Location Manager is accountable for overseeing the operations of the business to ensure the expectations of client families and their guests are exceeded. Compensation: 75k+ Bonus Job Type: FT Location: Titusville, FL North Brevard Funeral Home Job Responsibilities Oversees the management of resources and day-to-day operations. Establishing a financial plan and ensure goals and objectives are met each year. Analyze activities, costs, operations, and forecast data to determine location progress toward goals and objectives. Understand and monitor compliance of Federal, state, and local laws and regulations for operation of a cemetery, cemetery sales, crematory, and funeral home. Develop and monitor quality relationships with suppliers in order to ensure that products and services offered to the business add value to client family satisfaction and market share growth. Ensure that all business operation permits are current and applied for in a timely manner. Monitor and manage financial results in a manner that meets or exceeds standards. Prepare and manage capital requests and expenditures. Provide a high level of coaching, mentoring, and development to department heads and location staff. Be responsible to ensure that family survey and family service follow up calls are completed. Inspections of all facilities, grounds, and locations to ensure all are maintained to standards. Develop and implement marketing plans to expand exposure of the location in the community. Sponsor on-site community events that promote the business to the community. Develop relationships with community businesses and leaders. Assist direct reports with setting and meeting their goals. Encourage the development of new service offerings. Other duties as assigned. Qualifications College degree or some college required. Current Funeral Director license required. A minimum of 5 years experience managing Must understand how to analyze financial reports to determine actions necessary to maintain and/or improve the location s performance. Ability to drive to learn a new market and grow the business. Willingness to explore additional prospecting channels. Able to read, write and speak English fluently. Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required. Detail oriented and ability to work in a team setting. Physical Requirements and Work Environment The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company s safety procedures, including wearing any personal protective equipment that may be required. Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds. Performance of this position s duties may also require power reaching, pushing, and pulling. This position s duties require routine exposure to chemicals and/or blood borne pathogens. Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.

Family Service Counselor - Sales Representative At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. Family Service Counselor - Inside Sales Representative * Inside sales role with leads provided via walk-in traffic & inbound calls * Assists families with funeral selections and attends services * Honesty, Integrity, and Quality are at the heart of all we do * Top Family Service Counselors should earn six figure incomes Funeral Services at Oaklawn Memorial Gardens Compensation Potential: $55,000 a year - $80,000 a year Job-Type: Full-Time Location: Oaklawn Memorial Gardens - 2116 Garden Street Titusville, Florida 32796 Qualifications * High school diploma or equivalent required; some college or college degree preferred. * Proven track record of success in inside sales and outside sales production strongly preferred. * May require the possession (or ability to obtain) an insurance license as required by applicable law. * Valid drivers license in good standing and acceptable driving record. * Bilingual speaking preferred. Job Duties * Establishes a professional relationship with client families to ensure that all needs are being met. * Represents the company in a professional and caring manner. * Provides tours and guides families that visit the cemetery locations. * Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals. * Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures. * Develops new prospects and community-based contacts. * Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging. * Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family. * Actively participates in all required location and company training initiatives. * Reports all progress to the Sales Manager (or Unit Leader) as directed. * Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and * Identifies and remedies all hazards at location and on grounds. * Performs other duties as assigned. Benefits: * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance

Funeral Director In Charge At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. Our Funeral Directors & Embalmers work with client families to arrange memorial services, presenting all options and ensuring experiences of the highest quality. We count on our directors to exemplify our core values, providing the most professional and ethical service possible. Compensation: $28_ Job Type: Full Time Location: Funeria Broinquen Qualifications 2+ years of experience as a Funeral Director/Embalmer. (Must Speak Spanish) Valid Funeral Director/Embalmer License and/or the ability to obtain license in the state of employment. Valid state issued driver s license in good standing and acceptable driving record; and Demonstrated willingness to participate in growing market share through community involvement. Job Duties Meets with client families to listen and arrange personalized memorial services. Ensures all files and paperwork are timely and in accordance with relevant laws and regulations. Conducts and attends services regularly. Understand and implements company provided training. Works on-call/first call, as needed. Utilizes systems to review merchandise options, enter contracts and complete necessary forms. Directs employees to ensure they meet a high standard of professionalism and service level. Appropriately uses corporate support. Maintains open and effective communication and accurate, up-to-date client files; and Participation in community events, groups and/or organizations Physical Requirements and Work Environment The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company s safety procedures, including wearing any personal protective equipment that may be required. Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds. Performance of this position s duties may also require power reaching, pushing, and pulling. This position s duties require routine exposure to chemicals and/or blood borne pathogens. Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance. Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses. JOB RESPONSIBILITIES Schedules meetings Makes travel arrangements Plans events Completes management expense reports Responds to inquiries in writing and or verbally Pulls monthly reports Enters contract details into information system and maintains other related documents Orders and checks memorial to ensure accuracy Processes annual funeral home and cemetery license renewals Codes and scans invoices Processes accounts payable and other accounting support transactions Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members Schedules call-in appointments for Sales Files and maintains customer information Maintains office and facility supplies as well as fax machines, copiers and network printers Prepares daily schedules Administers HR processes including new hire paperwork, background checks and bonus processing Maintains processes to ensure compliance with policies and procedures including SOX administration and audit Trains others on policies, procedures and new company initiatives Maintains a friendly attitude offering assistance and guidance to all persons entering the location MINIMUM REQUIREMENTS Education High school diploma or equivalent Experience 3 years of experience working in a customer-focused and fast-paced professional environment Knowledge, Skills and Abilities Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console Ability to handle confidential and sensitive information with discretion Effective communication skills, both orally and in writing High level of compassion and integrity Ability to follow instructions and work with minimal supervision Postal Code: 32837Category (Portal Searching): Administration and ClericalJob Location: US-FL - Orlando

Serve as an entry level operator in the movement and storage of all products within the terminal, pipeline and right-of-way. Essential Duties and Responsibilities: Safely and efficiently transfer products from and to tank trucks, tanks, and small containers such as drums.Gauge and sample storage tanks to determine inventory and custody received and/or delivered amount. This task requires climbing stairs on loading racks, tanks and various terminal walkways.Assure correct alignment of tank and manifold valves for movement of product in and out of the terminal.Load and unload product to/from trucks at the terminal.Coordinate all pipeline movements, from the terminal, with the pipeline control room operator.Daily use of computers for communications, training and inventory purposes.Compliance with all Company Safety Rules and Regulations while performing all duties, and attendance to all assigned training courses for operations and safety.Assist Maintenance Department as required to perform various minor maintenance duties.Perform periodic inspections of tanks and equipment as directed by supervision.Perform any duty as assigned by supervision.Ability to accept supervision/direction and work cooperatively with other people.Other duties as assigned. Education: High School Degree or equivalent Experience/Specific Knowledge: Through successful work history, demonstrate the ability serve as an entry level operator to safely and efficiently transfer products in rail car, truck, vessel and tank operations. Competencies, Skills and Abilities: Good oral and written communications.Basic computer skills (send and receive email, perform inventory accounting, and enter repair work orders) Ability to successfully complete pre-employment drug screen and background check upon job offer.A driving history satisfactory with Company's standards, as well as its insurers.Ability to attain and maintain TWIC (Transportation Worker Identification Credential) as issued by DHS. Physical Demands: While performing the duties of this job, the incumbent may be required to stand; walk, sit, ascend/descend stairs; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms; climb or balance; stoop, kneel, or crouch; talk or hear.The incumbent must occasionally lift and/or move up to 100 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions: Work rotating shift schedules in a terminal that operates 24/7, and be available for call-out and overtime.Tasks are performed indoors and outdoors in all types of weather conditions.

NorthStar Memorial Group is seeking a Staff Associate at Page-Theus Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction. Responsibilities Collaborate with funeral directors with events held on-site, including services and arrangement conferences Establish and maintain strong business relationships with families Always maintain reverence and respect for the deceased Assist in preparing the memorial area for the family before the services start Ensure that flowers and other memorabilia are returned to the family after services Answer customer inquiries professionally, either by phone or in person Qualifications 1 year of experience in customer service preferred Experience handling difficult situations Funeral professional experience preferred Compensation $14.00-$16.00/hr. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

Our associates celebrate lives. We celebrate our associates. Learns to care for the remains of the deceased in a respectful manner while performing a variety of tasks. Fulfills the requirements as dictated by the licensing board in the practicing state or province. Works under the supervision of a licensed embalmer. JOB RESPONSIBILITIES * Cares for deceased in a respectful manner while performing a variety of tasks: verifying identification and embalming authorization; performing restorations; completing removals and transfers; dressing, styling hair and or applying cosmetics and; any other preparation required for human remains. * Adheres to all applicable professional, municipal, state/provincial and federal licensing authority regulations * Assists with maintenance of preparation room and the facility * Cleans soiled equipment and hazardous material spills * Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets * Assists with chemical and supply inventory * Receives caskets and other funeral home supplies * Promotes a safe work environment be being aware of and practicing universal precautions and adopting general principles of safe conduct MINIMUM REQUIREMENTS Education * High school diploma or equivalent * Completion of or currently enrolled in a diploma training program at a recognized college or technical school specializing in funeral service or mortuary science * Graduation pending from accredited mortuary college or other degree as required by state/province law Licenses * Must meet all licensing requirement in applicable state/province as required by law and as prescribed by each state board * Current state/province issued driver's license Experience * None required Knowledge, Skills and Abilities * Acceptable driving record * Ability to lift over 75 pounds * Knowledge of computers and some software including MS Office products required * High level of compassion and integrity * Good communication skills * Problem solving skills Postal Code: 32174 Category (Portal Searching): Operations Job Location: US-FL - Ormond Beach

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. JOB RESPONSIBILITIES * Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items * Prepares documents related to services, cremations, maintenance, as directed by management * Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations * Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. * Run errands such as for floral delivery, picking up of supplies, documents, etc * Serves as an usher and may park cars or perform any transportation requirements. * Drives Funeral Home vehicles for services and picking up families * Ensures refreshments are available (where allowed by law) * Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. * Prepares documents related to services, cremations, maintenance etc., * Greets and receives client families and / or other persons entering the office for information and assistance * Accommodates the needs of the family during a service and/or visitation * May wash and clean funeral home vehicles and other client vehicles as required from time to time MINIMUM Requirements Education * High school diploma or equivalent Experience * Previous customer service and/or sales experience preferred * Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses * Valid state driver's license with an acceptable driving record required Knowledge, Skills and Abilities: * High level of compassion and integrity * Clear and concise verbal and written communication skills * Professional behaviors and team player Postal Code: 32792 Category (Portal Searching): Operations Job Location: US-FL - Winter Park

Our associates celebrate lives. We celebrate our associates. Oversees the entire Personal Care Center operation and team members. The Supervisor is responsible for planning and directing the activities of the Personal Care Center associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits. JOB RESPONSIBILITIES Supervising Personal Care Center * Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Personal Care Center's operations including embalming, transporting, removals, dispatching and other activities; maintain 100% compliance in all areas. * Assists PCC staff and/or completes any preparation in its entirety. * Monitor the operation and proper function of the crematory equipment and machinery by regular inspection and advise the Crematory Manager when repair or replacement is necessary. * Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers. * Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies. * Drives performance improvement in JD powers results for appearance of the deceased. Meets and exceeds client expectations. * Recognizes and celebrates individual achievements and team successes. * Orders, inventories and manages supplies and other merchandise. * Acts as the Personal Care Center Manager when the Manager is not present at the location. Training and Quality Control * Assists in training policies, procedures and standards for multiple roles. * Executes and participates in various training activities. * Ensures PCC staff maintains compliance with company compliance coursework. * Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines. * Ensures cases are managed in daily operations properly (location specific). Preparation Room Maintenance * Assists with maintenance of preparation room and the facility. * Communicates equipment, supply or other inventory needs to Manager. * Cleans soiled equipment and hazardous material spills. * Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets. EDUCATION/Experience/MINIMUM Requirements Education: * State specific required diploma or accreditations Certification/License: * Holds and maintains any State specific licensing and/or certifications * Valid State Driver's License Experience: * Five (5) years of funeral home, care center and/or decedent care preparation Knowledge, Skills & Abilities: * Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management * Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center * Knowledge of computers and some software including MS Office products required * Ability to work individually and as a team * Ability to prioritize and organize effectively with a keen sense to detail * High level of compassion and integrity * Effective communication, training and problem solving skills * Strong written and oral communication Work Conditions Work Environment When considering the work environment associated with this job, the following factors may apply: * Work indoors and outdoors during all seasons and weather conditions * Limited amount of local and/or multiple location traveling required * When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations. Work Postures When considering the work postures associated with this job, the following factors may apply: * Frequent, continuous periods of time standing, up 8 hours per day * Sitting continuously for many hours per day, up to 6 hours per day * Kneeling, reaching and bending to move and arrange materials * Climbing stairs to access buildings frequently Physical Demands When considering the physical demands associated with this job, the following factors may apply: * Physical effort requiring manual dexterity is required * Carrying and/or lifting materials up to 100 pounds with assistance * Pushing or pulling up to 300 pounds on a wheeled table or stretcher Work Hours When considering the work hours associated with this job, the following factors may apply: * Working beyond "standard" hours as the need arises Postal Code: 32817 Category (Portal Searching): Operations Job Location: US-FL - Orlando

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation * Holds self-accountable for prospecting a minimum of 1-2 hours each day * Obtains referrals from families served by the location * Networks and builds community and civic relationships * Explains and presents presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity Build Relationships with Families * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Follows through on all customer problems and requests * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Shares family concerns with rest of the SCI team Minimum Requirements Education * High school diploma or equivalent * 1-2 years of college or an equivalent of education and experience Experience * High school equivalency and 1-2 years of college or an equivalent of education and experience * 1-2 years of customer service or sales industry experience preferred Licenses * Current state/province issued driver's license with an acceptable driving record * Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Must be able to pass the Company's internal presentation certification within thirty days of hire * Ability to work a number of evenings and or weekends every month * Ability to drive frequently * Ability to obtain and maintain an insurance license if required by state/province * Flexible hours but, at times must have the ability to work up to 12 hours in a day * Ability to treat others with empathy and respect * Knowledge of computers and some software * Customer service skills * Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked) Postal Code: 32136 Category (Portal Searching): Sales Job Location: US-FL - Flagler Beach

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES * Prepares death certificates, prayer cards and related documents * Completes required permits and or certificates * Prepares and processes Veteran's Paperwork * Prepares marker monument placement paperwork * Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules * Prepares and distributes daily schedules, reports, and documents * Receives and processes payments and contracts * Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers * Orders office supplies * Oversees the processing of installation orders to grounds and maintenance departments * Processes accounts payable transactions * Assists with the preparation of obituaries * Assists Location Management, Sales, Family Service Counselors and payroll as needed * Acts as backup to Receptionist * Greets family members and friends * Communicates client family's needs promptly and accurately to the appropriate staff member * Conveys a sense of concern and empathy with client family members at all times * Responds to customer inquiries via telephone, internet and in person * Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education * High School or equivalent Experience * 1 - 2 years of experience in an office clerical or customer service capacity required * Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities * Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience * MS Office Suite experience preferred * Basic mathematics skills required * Good verbal and written communication skills * Strong organizational skills and detail oriented * High level of compassion and integrity * Ability to maintain confidentiality Postal Code: 32789 Category (Portal Searching): Administration and Clerical Job Location: US-FL - Winter Park

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB RESPONSIBILITIES Lead Generation * Holds self-accountable for prospecting a minimum of 1-2 hours each day * Obtains referrals from families served by the location * Networks and builds community and civic relationships * Explains and presents presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity Build Relationships with Families * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Follows through on all customer problems and requests * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education * High school diploma or equivalent * 1-2 years of college or an equivalent of education and experience Experience * High school equivalency and 1-2 years of college or an equivalent of education and experience * 1-2 years of customer service or sales industry experience preferred Licenses * Current state/province issued driver's license with an acceptable driving record * Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Must be able to pass the Company's internal presentation certification within thirty days of hire * Ability to work a number of evenings and or weekends every month * Ability to drive frequently * Ability to obtain and maintain an insurance license if required by state/province * Flexible hours but, at times must have the ability to work up to 12 hours in a day * Ability to treat others with empathy and respect * Knowledge of computers and some software * Customer service skills Pay Range: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 32817 Category (Portal Searching): Sales Job Location: US-FL - Orlando

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer We are looking for Location Manager who will oversee, direct, and coordinate all aspects of memorial services entrusted to our Rader Funeral Home location which include preparation of the decedent, visitation, memorial services, burials, and cremations, while providing caring support and advice to families and friends of the deceased. The Location Manager is accountable for overseeing the operations of the business to ensure the expectations of client families and their guests are exceeded. Compensation: 75k+ Bonus Job Type: FT Location: Titusville, FL North Brevard Funeral Home Job Responsibilities * Oversees the management of resources and day-to-day operations. * Establishing a financial plan and ensure goals and objectives are met each year. * Analyze activities, costs, operations, and forecast data to determine location progress toward goals and objectives. * Understand and monitor compliance of Federal, state, and local laws and regulations for operation of a cemetery, cemetery sales, crematory, and funeral home. * Develop and monitor quality relationships with suppliers in order to ensure that products and services offered to the business add value to client family satisfaction and market share growth. * Ensure that all business operation permits are current and applied for in a timely manner. * Monitor and manage financial results in a manner that meets or exceeds standards. * Prepare and manage capital requests and expenditures. * Provide a high level of coaching, mentoring, and development to department heads and location staff. * Be responsible to ensure that family survey and family service follow up calls are completed. * Inspections of all facilities, grounds, and locations to ensure all are maintained to standards. * Develop and implement marketing plans to expand exposure of the location in the community. * Sponsor on-site community events that promote the business to the community. * Develop relationships with community businesses and leaders. * Assist direct reports with setting and meeting their goals. * Encourage the development of new service offerings. * Other duties as assigned. Qualifications * College degree or some college required. * Current Funeral Director license required. * A minimum of 5 years experience managing * Must understand how to analyze financial reports to determine actions necessary to maintain and/or improve the locations performance. * Ability to drive to learn a new market and grow the business. * Willingness to explore additional prospecting channels. * Able to read, write and speak English fluently. * Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required. * Detail oriented and ability to work in a team setting. Physical Requirements and Work Environment * The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. * Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Companys safety procedures, including wearing any personal protective equipment that may be required. * Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds. * Performance of this positions duties may also require power reaching, pushing, and pulling. * This positions duties require routine exposure to chemicals and/or blood borne pathogens. * Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.

Our associates celebrate lives. We celebrate our associates. This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This individual contributor role is responsible for providing assistance with event planning and reporting of Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families' loved ones. This includes reserving special rooms, food, and creating mementos. Effective communication skills and attention to detail is required to stay on schedule with daily tasks. JOB RESPONSIBILITIES Event Planning Framework Work with locations' leaders to schedule staff training for events and packages Assist Manager with training documents and presentations Work with location staff to ensure sufficient inventory of event items and products Maintain list of local and online vendors to accommodate personalized service needs Event Coordination Retrieve and maintain personalized order forms for celebration packages Maintain a sense of empathy and support when communicating with families Create checklists of contents, items and music needed for services With Manager approval, purchase recommended decor for services May be required to retrieve inventory displays and other items needed from storage Communicate with location staff scheduling for set up of events and breakdowns In compliance with company policies and guidelines, manage and file all pre and post forms and documentation in a timely manner This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Associate Degree in hospitality preferred but not required Certifications/Licenses Valid state driver's license in good standing Experience Two years of hospitality or event planning work experience including assisting with souring, revenue and expenditure tracking One year funeral industry experience preferred but not required Knowledge, Skills and Abilities Exemplary organizational skills Ability for a high level of creativity and design techniques Effective communication skills, both written and oral Intermediate Excel and other MS Office Suite skills Strong work ethic Ability to adapt to competing deadlines Effective and empathetic communication skills Work CONDITIONS Work Environment Work mostly indoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Comply with Field dress code policy Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings when needed Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting up to 25 pounds Occasional walking, kneeling and reaching Work Hours May be required to work beyond “standard” business hours Limited travel Postal Code: 32771Category (Portal Searching): Administration and ClericalJob Location: US-FL - Sanford

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). JOB RESPONSIBILITIES Arrangements Conference * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. * Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. * Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning * Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. * May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. * May attend community or charity events to represent and promote the location or market. General * Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. * Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum requirements Education & Licenses * Graduated from an accredited school or college of mortuary science * Current Funeral Director license within the practicing state * Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience * Industry experience is preferred Knowledge, Skills & Abilities * Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. * Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives * Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated * Ability to build professional and trusting business relations * Professional written and verbal communication skills * Public speaking skills with the ability to influence and gain consensus * Proficient using databases in automated processes * Proficient MS Office skills Work conditions * Environment - Work is both indoors and outdoors during all seasons and weather * Attire - professional business attire required when in contact with families * Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings * Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps * Hours - Flexibility of availability is a requirement. Standards hours include nights and weekends, when the majority of Services occur. Typically, less than 20 hours a week is worked M-F 8am-5pm; limited amount of local and/or multiple location travel required Postal Code: 34734 Category (Portal Searching): Operations Job Location: US-FL - Gotha

Our associates celebrate lives. We celebrate our associates. Oversees the entire Personal Care Center operation and team members. The Supervisor is responsible for planning and directing the activities of the Personal Care Center associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits. JOB RESPONSIBILITIES Supervising Personal Care Center Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Personal Care Center's operations including embalming, transporting, removals, dispatching and other activities; maintain 100% compliance in all areas. Assists PCC staff and/or completes any preparation in its entirety. Monitor the operation and proper function of the crematory equipment and machinery by regular inspection and advise the Crematory Manager when repair or replacement is necessary. Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers. Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies. Drives performance improvement in JD powers results for appearance of the deceased. Meets and exceeds client expectations. Recognizes and celebrates individual achievements and team successes. Orders, inventories and manages supplies and other merchandise. Acts as the Personal Care Center Manager when the Manager is not present at the location. Training and Quality Control Assists in training policies, procedures and standards for multiple roles. Executes and participates in various training activities. Ensures PCC staff maintains compliance with company compliance coursework. Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines. Ensures cases are managed in daily operations properly (location specific). Preparation Room Maintenance Assists with maintenance of preparation room and the facility. Communicates equipment, supply or other inventory needs to Manager. Cleans soiled equipment and hazardous material spills. Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets. EDUCATION/Experience/MINIMUM Requirements Education: State specific required diploma or accreditations Certification/License: Holds and maintains any State specific licensing and/or certifications Valid State Driver's License Experience: Five (5) years of funeral home, care center and/or decedent care preparation Knowledge, Skills & Abilities: Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center Knowledge of computers and some software including MS Office products required Ability to work individually and as a team Ability to prioritize and organize effectively with a keen sense to detail High level of compassion and integrity Effective communication, training and problem solving skills Strong written and oral communication Work Conditions Work Environment When considering the work environment associated with this job, the following factors may apply: Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations. Work Postures When considering the work postures associated with this job, the following factors may apply: Frequent, continuous periods of time standing, up 8 hours per day Sitting continuously for many hours per day, up to 6 hours per day Kneeling, reaching and bending to move and arrange materials Climbing stairs to access buildings frequently Physical Demands When considering the physical demands associated with this job, the following factors may apply: Physical effort requiring manual dexterity is required Carrying and/or lifting materials up to 100 pounds with assistance Pushing or pulling up to 300 pounds on a wheeled table or stretcher Work Hours When considering the work hours associated with this job, the following factors may apply: Working beyond “standard” hours as the need arises Postal Code: 32817Category (Portal Searching): OperationsJob Location: US-FL - Orlando

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. Family Service Counselor - Inside sales role with leads provided via walk-in traffic & inbound calls - Assists families with funeral selections and attends services - Honesty, Integrity, and Quality are at the heart of all we do - Top Family Service Counselors should earn six figure incomes Compensation Potential: Commission/Hourly rate (Unlimited earning potential) Job-Type: Full-Time Location: Osceola Memory Gardens Cemetery Qualifications High school diploma or equivalent required; some college or college degree preferred. Proven track record of success in inside sales and outside sales production strongly preferred. May require the possession (or ability to obtain) an insurance license as required by applicable law. Valid driver s license in good standing and acceptable driving record. Bilingual speaking preferred. Job Duties Establishes a professional relationship with client families to ensure that all needs are being met. Represents the company in a professional and caring manner. Provides tours and guides families that visit the cemetery locations. Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals. Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures. Develops new prospects and community-based contacts. Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging. Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family. Actively participates in all required location and company training initiatives. Reports all progress to the Sales Manager (or Unit Leader) as directed. Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and Identifies and remedies all hazards at location and on grounds. Performs other duties as assigned. Benefits: Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance