Events Planner (part-time)
Service Corporation International job in Sanford, FL
Our associates celebrate lives. We celebrate our associates.
This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This individual contributor role is responsible for providing assistance with event planning and reporting of Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families' loved ones. This includes reserving special rooms, food, and creating mementos. Effective communication skills and attention to detail is required to stay on schedule with daily tasks.
JOB RESPONSIBILITIES
Event Planning Framework
Work with locations' leaders to schedule staff training for events and packages
Assist Manager with training documents and presentations
Work with location staff to ensure sufficient inventory of event items and products
Maintain list of local and online vendors to accommodate personalized service needs
Event Coordination
Retrieve and maintain personalized order forms for celebration packages
Maintain a sense of empathy and support when communicating with families
Create checklists of contents, items and music needed for services
With Manager approval, purchase recommended decor for services
May be required to retrieve inventory displays and other items needed from storage
Communicate with location staff scheduling for set up of events and breakdowns
In compliance with company policies and guidelines, manage and file all pre and post forms and documentation in a timely manner
This is not intended to be an all-inclusive list of the essential functions or duties related to this job
MINIMUM Requirements
Education
High school diploma or equivalent required
Associate Degree in hospitality preferred but not required
Certifications/Licenses
Valid state driver's license in good standing
Experience
Two years of hospitality or event planning work experience including assisting with souring, revenue and expenditure tracking
One year funeral industry experience preferred but not required
Knowledge, Skills and Abilities
Exemplary organizational skills
Ability for a high level of creativity and design techniques
Effective communication skills, both written and oral
Intermediate Excel and other MS Office Suite skills
Strong work ethic
Ability to adapt to competing deadlines
Effective and empathetic communication skills
Work CONDITIONS
Work Environment
Work mostly indoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
Comply with Field dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings when needed
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting up to 25 pounds
Occasional walking, kneeling and reaching
Work Hours
May be required to work beyond “standard” business hours
Limited travel
Postal Code: 32771Category (Portal Searching): Administration and ClericalJob Location: US-FL - Sanford
Auto-ApplyCemetery Services Specialist
Service Corporation International job in Orlando, FL
Our associates celebrate lives. We celebrate our associates.
Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Performs grounds and facilities maintenance.
JOB RESPONSIBILITIES
Performs openings & closings for burials, entombments and inurnments
Sets, installs, and assembles foundations, memorials, and markers
Installs outer burial containers
Handles and completes work orders from client families as it pertains to individual grave and marker maintenance
Responds to and completes requests for service/work orders
Conducts Interment Verification Procedures
Conducts 25 foot radius preparation for burials and ensures the area is clean and neat
Fills grave, tamps, seeds or sods
Adheres to all Company safety rules and Universal Precautions
Maintains and protects Company assets by performing regular preventive maintenance on machines, equipment and facilities
Maintains a clean and orderly work area
Completes Dignity University courses and other training as assigned
Adheres to all standards of the Dignity Memorial Promise
Performs all other duties as assigned by management
MINIMUM Requirements
Education
High School degree or equivalent
Experience
Minimum of six (6) months experience operating standard equipment
Licenses
Acceptable driving record and applicable license(s) to operate equipment/vehicles
Knowledge, Skills and Abilities:
Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer, leaf blower, chain saw and pump
Ability to operate mechanical equipment including, but not limited to, a dump truck, tractor, utility vehicle, marker trailed, dump trailer, jack hammer, tamper and backhoe
Ability to accurately use measuring devices (i.e. tape measure, yardstick, etc.)
Ability to communicate effectively with fellow associates, contractor personnel and client families Ability to lift heavy objects up to 30 lbs.
Ability to work in various adverse weather conditions
Understands safety and security issues and implications
Mechanical aptitude
Postal Code: 32817Category (Portal Searching): Cemetery MaintenanceJob Location: US-FL - Orlando
Auto-ApplyLocation Manager
Titusville, FL job
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer
We are looking for Location Manager who will oversee, direct, and coordinate all aspects of memorial services entrusted to our Rader Funeral Home location which include preparation of the decedent, visitation, memorial services, burials, and cremations, while providing caring support and advice to families and friends of the deceased.
The Location Manager is accountable for overseeing the operations of the business to ensure the expectations of client families and their guests are exceeded.
Compensation: 75k+ Bonus
Job Type: FT
Location: Titusville, FL North Brevard Funeral Home
Job Responsibilities
* Oversees the management of resources and day-to-day operations.
* Establishing a financial plan and ensure goals and objectives are met each year.
* Analyze activities, costs, operations, and forecast data to determine location progress toward goals and objectives.
* Understand and monitor compliance of Federal, state, and local laws and regulations for operation of a cemetery, cemetery sales, crematory, and funeral home.
* Develop and monitor quality relationships with suppliers in order to ensure that products and services offered to the business add value to client family satisfaction and market share growth.
* Ensure that all business operation permits are current and applied for in a timely manner.
* Monitor and manage financial results in a manner that meets or exceeds standards.
* Prepare and manage capital requests and expenditures.
* Provide a high level of coaching, mentoring, and development to department heads and location staff.
* Be responsible to ensure that family survey and family service follow up calls are completed.
* Inspections of all facilities, grounds, and locations to ensure all are maintained to standards.
* Develop and implement marketing plans to expand exposure of the location in the community.
* Sponsor on-site community events that promote the business to the community.
* Develop relationships with community businesses and leaders.
* Assist direct reports with setting and meeting their goals.
* Encourage the development of new service offerings.
* Other duties as assigned.
Qualifications
* College degree or some college required.
* Current Funeral Director license required.
* A minimum of 5 years experience managing
* Must understand how to analyze financial reports to determine actions necessary to maintain and/or improve the locations performance.
* Ability to drive to learn a new market and grow the business.
* Willingness to explore additional prospecting channels.
* Able to read, write and speak English fluently.
* Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required.
* Detail oriented and ability to work in a team setting.
Physical Requirements and Work Environment
* The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
* Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Companys safety procedures, including wearing any personal protective equipment that may be required.
* Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
* Performance of this positions duties may also require power reaching, pushing, and pulling.
* This positions duties require routine exposure to chemicals and/or blood borne pathogens.
* Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.
Family Service Counselor - Sales Representative
Titusville, FL job
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
Family Service Counselor - Inside Sales Representative
- Inside sales role with leads provided via walk-in traffic & inbound calls
- Assists families with funeral selections and attends services
- Honesty, Integrity, and Quality are at the heart of all we do
- Top Family Service Counselors should earn six figure incomes
Funeral Services at Oaklawn Memorial Gardens
Compensation Potential: $55,000 a year - $80,000 a year
Job-Type: Full-Time
Location: Oaklawn Memorial Gardens - 2116 Garden Street Titusville, Florida 32796
Qualifications
High school diploma or equivalent required; some college or college degree preferred.
Proven track record of success in inside sales and outside sales production strongly preferred.
May require the possession (or ability to obtain) an insurance license as required by applicable law.
Valid driver s license in good standing and acceptable driving record.
Bilingual speaking preferred.
Job Duties
Establishes a professional relationship with client families to ensure that all needs are being met.
Represents the company in a professional and caring manner.
Provides tours and guides families that visit the cemetery locations.
Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
Develops new prospects and community-based contacts.
Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
Actively participates in all required location and company training initiatives.
Reports all progress to the Sales Manager (or Unit Leader) as directed.
Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
Identifies and remedies all hazards at location and on grounds.
Performs other duties as assigned.
Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Funeral Director
Kissimmee, FL job
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
Our Funeral Directors work with client families to arrange memorial services, presenting all options and ensuring experiences of the highest quality. We count on our directors to exemplify our core values, providing the most professional and ethical service possible.
Compensation: $28.00
Job Type: Full-Time (Must Be Fluent In Spanish)
Location: Funeraria Porta Coeli Kissimmee, FL
Qualifications
2+ years of experience as a Funeral Director.
Valid Funeral Director/Embalmer License and/or the ability to obtain license in the state of employment.
Valid state issued driver s license in good standing and acceptable driving record; and
Demonstrated willingness to participate in growing market share through community involvement.
Job Duties
Meets with client families to listen and arrange personalized memorial services.
Ensures all files and paperwork are timely and in accordance with relevant laws and regulations.
Conducts and attends services regularly.
Understand and implements company provided training.
Works on-call/first call, as needed.
Utilizes systems to review merchandise options, enter contracts and complete necessary forms.
Directs employees to ensure they meet a high standard of professionalism and service level.
Appropriately uses corporate support.
Maintains open and effective communication and accurate, up-to-date client files; and
Participation in community events, groups and/or organizations
Physical Requirements and Work Environment
The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company s safety procedures, including wearing any personal protective equipment that may be required.
Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
Performance of this position s duties may also require power reaching, pushing, and pulling.
This position s duties require routine exposure to chemicals and/or blood borne pathogens.
Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.
Outside Sales Advisor
Service Corporation International job in Longwood, FL
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Generous compensation package, which consists of Variable Compensation (uncapped commissions + bonus + monthly contests) We are the largest sales and marketing company in pre-need sales. With almost 50 years in the industry, Neptune Society helps over 80,000 families pre-plan each year so nothing is left to chance. We are a division of a company on the New York Stock Exchange (NYSE) with $3.5 Billion revenue annually, over 24,000 employees, and approximately 2000 locations in the U.S. and Canada.
We Offer:
If you are willing to prove yourself, we are the right Company for you! As an Outside Sales Advisor, you will be responsible for generating sales using Company provided leads from a variety of sources, this could include Web leads, Direct Mail response leads, and In-person restaurant Seminars.
Why work for , Neptune Society our mission is to provide peace of mind through the end of life planning. Some rewarding benefits you will receive by joining our Team include:
* Leads are provided by the Company (FREE of charge to you)
* Sales career development through the SCI Direct Certification Level Training Program - qualify to receive a free iPad upon completion!
. Training pay. Successful members of our sales team come from an impressive variety of different backgrounds and experience levels!
* Weekly sales and marketing strategy workshops ( including Direct Sales, Residential Sales, Business2Consumer Sales)
* Advancement opportunities for professional growth in the U.S and Canada- we promote from within!
Requirements:
* A desire to make money while helping people
* Strong telephone, interpersonal, and communications skills
* High level of compassion and integrity
* Strong "one call/visit close" ability
* Must be able to multi-task, set priorities and manage appointments
* Experience with in-home and/or seminar-based sales preferred
* Independent, self-reliant, self-motivated, and ability to work virtually
Job Type: Full-time
Total Compensation: $85K to $100+ No cap on earnings potential - Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid training
* Vision insurance
Postal Code: 32779
Category (Portal Searching): Sales
Job Location: US-Florida - Longwood
Auto-ApplyTerminal Operator
Orlando, FL job
Serve as an entry level operator in the movement and storage of all products within the terminal, pipeline and right-of-way. Essential Duties and Responsibilities: Safely and efficiently transfer products from and to tank trucks, tanks, and small containers such as drums.Gauge and sample storage tanks to determine inventory and custody received and/or delivered amount. This task requires climbing stairs on loading racks, tanks and various terminal walkways.Assure correct alignment of tank and manifold valves for movement of product in and out of the terminal.Load and unload product to/from trucks at the terminal.Coordinate all pipeline movements, from the terminal, with the pipeline control room operator.Daily use of computers for communications, training and inventory purposes.Compliance with all Company Safety Rules and Regulations while performing all duties, and attendance to all assigned training courses for operations and safety.Assist Maintenance Department as required to perform various minor maintenance duties.Perform periodic inspections of tanks and equipment as directed by supervision.Perform any duty as assigned by supervision.Ability to accept supervision/direction and work cooperatively with other people.Other duties as assigned.
Education: High School Degree or equivalent Experience/Specific Knowledge: Through successful work history, demonstrate the ability serve as an entry level operator to safely and efficiently transfer products in rail car, truck, vessel and tank operations. Competencies, Skills and Abilities: Good oral and written communications.Basic computer skills (send and receive email, perform inventory accounting, and enter repair work orders) Ability to successfully complete pre-employment drug screen and background check upon job offer.A driving history satisfactory with Company's standards, as well as its insurers.Ability to attain and maintain TWIC (Transportation Worker Identification Credential) as issued by DHS. Physical Demands: While performing the duties of this job, the incumbent may be required to stand; walk, sit, ascend/descend stairs; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms; climb or balance; stoop, kneel, or crouch; talk or hear.The incumbent must occasionally lift and/or move up to 100 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions: Work rotating shift schedules in a terminal that operates 24/7, and be available for call-out and overtime.Tasks are performed indoors and outdoors in all types of weather conditions.
Cemetery Caretaker I
Eustis, FL job
NorthStar Memorial Group is seeking a Cemetery Caretaker I at Lakeside Memory Gardens. Our maintenance teams take pride in maintaining our grounds with attention to detail and tradition, ensuring every family s unique experience is honored. As integral parts of our community, our maintenance workers have a strong sense of ownership in our grounds and locations, reflecting the highest standards of quality and comfort in this stable role. In this role, the facilities maintenance crew gains transferable skills fostering even more of a sense of purpose.
The Cemetery Caretaker I is responsible for the overall appearance of cemetery, mausoleum, and funeral home locations, including maintenance and grounds keeping, locating grave sites, digging graves, installing crypt faces, memorials, monuments, conducting interments, entombments and inurnments, and repairs and maintenance tasks. Depending on the location to which the employee is assigned, individual responsibilities may include some, or all, of the following activities: grounds keeping, interment/memorialization, and facilities cleaning/maintenance. An employee s position assignment will be based on demonstrated competence in the skills required for the next level in the job family.
Responsibilities
Grounds Keeping:
Cuts grass.
Maintains lawn and trims around trees, walkways, and memorial markers
Lays sod
Moves and removes flowers to and from the chapel and graveside.
Blows leaf and grass
Edges with stick edger
Clears debris and maintains drives and walkways in a safe condition.
Cleans ponds and fountains
Hand digs/trenching
Facilities Cleaning:
Maintains overall appearance and cleanliness of funeral homes and/or mausoleum facilities.
Cleans and maintains the facility, performs minor repairs, painting, etc.
Assists in loading and unloading caskets.
Vehicle and golf cart washing/cleaning
Qualifications
Valid driver s license
High School Diploma or equivalent
6 + months of experience in grounds keeping and/or maintenance a plus
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Embalmer Apprentice
Service Corporation International job in Ormond Beach, FL
Our associates celebrate lives. We celebrate our associates.
Learns to care for the remains of the deceased in a respectful manner while performing a variety of tasks. Fulfills the requirements as dictated by the licensing board in the practicing state or province. Works under the supervision of a licensed embalmer.
JOB RESPONSIBILITIES
Cares for deceased in a respectful manner while performing a variety of tasks: verifying identification and embalming authorization; performing restorations; completing removals and transfers; dressing, styling hair and or applying cosmetics and; any other preparation required for human remains.
Adheres to all applicable professional, municipal, state/provincial and federal licensing authority regulations
Assists with maintenance of preparation room and the facility
Cleans soiled equipment and hazardous material spills
Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets
Assists with chemical and supply inventory
Receives caskets and other funeral home supplies
Promotes a safe work environment be being aware of and practicing universal precautions and adopting general principles of safe conduct
MINIMUM REQUIREMENTS
Education
High school diploma or equivalent
Completion of or currently enrolled in a diploma training program at a recognized college or technical school specializing in funeral service or mortuary science
Graduation pending from accredited mortuary college or other degree as required by state/province law
Licenses
Must meet all licensing requirement in applicable state/province as required by law and as prescribed by each state board
Current state/province issued driver's license
Experience
None required
Knowledge, Skills and Abilities
Acceptable driving record
Ability to lift over 75 pounds
Knowledge of computers and some software including MS Office products required
High level of compassion and integrity
Good communication skills
Problem solving skills
Postal Code: 32174Category (Portal Searching): OperationsJob Location: US-FL - Ormond Beach
Auto-ApplyField Operations Support Assistant
Service Corporation International job in Sanford, FL
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran's Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family's needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
High School or equivalent
Experience
1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality
Postal Code: 32771Category (Portal Searching): Administration and ClericalJob Location: US-FL - Sanford
Auto-ApplySenior Central Care Supervisor
Service Corporation International job in Orlando, FL
Our associates celebrate lives. We celebrate our associates.
Oversees the entire Personal Care Center operation and team members. The Supervisor is responsible for planning and directing the activities of the Personal Care Center associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits.
JOB RESPONSIBILITIES
Supervising Personal Care Center
Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Personal Care Center's operations including embalming, transporting, removals, dispatching and other activities; maintain 100% compliance in all areas.
Assists PCC staff and/or completes any preparation in its entirety.
Monitor the operation and proper function of the crematory equipment and machinery by regular inspection and advise the Crematory Manager when repair or replacement is necessary.
Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers.
Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies.
Drives performance improvement in JD powers results for appearance of the deceased. Meets and exceeds client expectations.
Recognizes and celebrates individual achievements and team successes.
Orders, inventories and manages supplies and other merchandise.
Acts as the Personal Care Center Manager when the Manager is not present at the location.
Training and Quality Control
Assists in training policies, procedures and standards for multiple roles.
Executes and participates in various training activities.
Ensures PCC staff maintains compliance with company compliance coursework.
Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
Ensures cases are managed in daily operations properly (location specific).
Preparation Room Maintenance
Assists with maintenance of preparation room and the facility.
Communicates equipment, supply or other inventory needs to Manager.
Cleans soiled equipment and hazardous material spills.
Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.
EDUCATION/Experience/MINIMUM Requirements
Education:
State specific required diploma or accreditations
Certification/License:
Holds and maintains any State specific licensing and/or certifications
Valid State Driver's License
Experience:
Five (5) years of funeral home, care center and/or decedent care preparation
Knowledge, Skills & Abilities:
Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management
Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center
Knowledge of computers and some software including MS Office products required
Ability to work individually and as a team
Ability to prioritize and organize effectively with a keen sense to detail
High level of compassion and integrity
Effective communication, training and problem solving skills
Strong written and oral communication
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
Frequent, continuous periods of time standing, up 8 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Kneeling, reaching and bending to move and arrange materials
Climbing stairs to access buildings frequently
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 100 pounds with assistance
Pushing or pulling up to 300 pounds on a wheeled table or stretcher
Work Hours
When considering the work hours associated with this job, the following factors may apply:
Working beyond “standard” hours as the need arises
Postal Code: 32817Category (Portal Searching): OperationsJob Location: US-FL - Orlando
Auto-ApplyFuneral Services Assistant (part-time)
Service Corporation International job in Winter Park, FL
Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOB RESPONSIBILITIES
Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
Prepares documents related to services, cremations, maintenance, as directed by management
Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up of supplies, documents, etc
Serves as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up families
Ensures refreshments are available (where allowed by law)
Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.,
Greets and receives client families and / or other persons entering the office for information and assistance
Accommodates the needs of the family during a service and/or visitation
May wash and clean funeral home vehicles and other client vehicles as required from time to time
MINIMUM Requirements
Education
High school diploma or equivalent
Experience
Previous customer service and/or sales experience preferred
Proficient with MS Office suite and databases preferred; ability and willingness to learn required
Certification/Licenses
Valid state driver's license with an acceptable driving record required
Knowledge, Skills and Abilities:
High level of compassion and integrity
Clear and concise verbal and written communication skills
Professional behaviors and team player
Postal Code: 32792Category (Portal Searching): OperationsJob Location: US-FL - Winter Park
Auto-ApplySales Professional - Inside Sales
Service Corporation International job in Wildwood, FL
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family's unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
Shares family concerns with rest of the SCI team
Minimum Requirements
Education
High school diploma or equivalent
1-2 years of college or an equivalent of education and experience
Experience
High school equivalency and 1-2 years of college or an equivalent of education and experience
1-2 years of customer service or sales industry experience preferred
Licenses
Current state/province issued driver's license with an acceptable driving record
Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
Must be able to pass the Company's internal presentation certification within thirty days of hire
Ability to work a number of evenings and or weekends every month
Ability to drive frequently
Ability to obtain and maintain an insurance license if required by state/province
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Ability to treat others with empathy and respect
Knowledge of computers and some software
Customer service skills
Compensation:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code: 34785Category (Portal Searching): SalesJob Location: US-FL - Wildwood
Auto-ApplyFuneral Director
Service Corporation International job in Rockledge, FL
Our associates celebrate lives. We celebrate our associates.
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
JOB RESPONSIBILITIES
Arrangements Conference
Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
Responsible for reviewing and authorizing merchandise and service contract revisions.
Directing Services
Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
Event Planning
Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
May attend community or charity events to represent and promote the location or market.
General
Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.
Minimum requirements
Education & Licenses
Graduated from an accredited school or college of mortuary science
Current Funeral Director license within the practicing state
Valid state driver's license with an acceptable driving record required to operate company owned vehicles
Experience
Industry experience is preferred
Knowledge, Skills & Abilities
Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Ability to build professional and trusting business relations
Professional written and verbal communication skills
Public speaking skills with the ability to influence and gain consensus
Proficient using databases in automated processes
Proficient MS Office skills
Work conditions
Environment - Work is both indoors and outdoors during all seasons and weather
Attire - professional business attire required when in contact with families
Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
Postal Code: 32955Category (Portal Searching): OperationsJob Location: US-FL - Rockledge
Auto-ApplyFamily Service Counselor - Inside Sales Representative
Kissimmee, FL job
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
Family Service Counselor
- Inside sales role with leads provided via walk-in traffic & inbound calls
- Assists families with funeral selections and attends services
- Honesty, Integrity, and Quality are at the heart of all we do
- Top Family Service Counselors should earn six figure incomes
Compensation Potential: Commission/Hourly rate (Unlimited earning potential)
Job-Type: Full-Time
Location: Osceola Memory Gardens Cemetery
Qualifications
High school diploma or equivalent required; some college or college degree preferred.
Proven track record of success in inside sales and outside sales production strongly preferred.
May require the possession (or ability to obtain) an insurance license as required by applicable law.
Valid driver s license in good standing and acceptable driving record.
Bilingual speaking preferred.
Job Duties
Establishes a professional relationship with client families to ensure that all needs are being met.
Represents the company in a professional and caring manner.
Provides tours and guides families that visit the cemetery locations.
Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
Develops new prospects and community-based contacts.
Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
Actively participates in all required location and company training initiatives.
Reports all progress to the Sales Manager (or Unit Leader) as directed.
Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
Identifies and remedies all hazards at location and on grounds.
Performs other duties as assigned.
Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Embalmer
Service Corporation International job in Ormond Beach, FL
Our associates celebrate lives. We celebrate our associates.
Performs all embalming activities of the deceased correctly and respectfully.
JOB RESPONSIBILITIES
Cares for deceased in a respectful manner while performing a variety of tasks which include: verifying identification and embalming authorization; performing restorations; completing removals and transfers; dressing, styling hair and or applying cosmetics, and; any other preparation required for human remains
Adheres to all applicable professional, municipal, state/provincial and federal licensing authority regulations
Assists with maintenance of preparation room and the facility
Cleans soiled equipment and hazardous material spills
Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets
Assists with chemical and supply inventory
Receives caskets and other funeral home supplies
Promotes a safe work environment by being aware of and practicing universal precautions and adopting general principles of safe conduct
MINIMUM REQUIREMENTS
Education
High school diploma or equivalent
Graduation from accredited mortuary college or other degree as required by state/province law
Experience
Embalmer, Apprentice experience as required by state/provincial law
2 years of experience in a 200-call minimum/year funeral firm embalming facility preferred
Licenses
Must meet all licensing requirements in applicable state/province as required by law and as prescribed by each state board
Current state/province issued driver's license
Knowledge, Skills and Abilities
Acceptable driving record
Ability to lift over 75 pounds
Knowledge of computers and some software including MS Office products required
High level of compassion and integrity
Good communication skills
Problem solving skills
Postal Code: 32174Category (Portal Searching): OperationsJob Location: US-FL - Ormond Beach
Auto-ApplyFuneral Services Assistant (part-time)
Service Corporation International job in Ormond Beach, FL
Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOB RESPONSIBILITIES
Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
Prepares documents related to services, cremations, maintenance, as directed by management
Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up of supplies, documents, etc
Serves as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up families
Ensures refreshments are available (where allowed by law)
Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.,
Greets and receives client families and / or other persons entering the office for information and assistance
Accommodates the needs of the family during a service and/or visitation
May wash and clean funeral home vehicles and other client vehicles as required from time to time
MINIMUM Requirements
Education
High school diploma or equivalent
Experience
Previous customer service and/or sales experience preferred
Proficient with MS Office suite and databases preferred; ability and willingness to learn required
Certification/Licenses
Valid state driver's license with an acceptable driving record required
Knowledge, Skills and Abilities:
High level of compassion and integrity
Clear and concise verbal and written communication skills
Professional behaviors and team player
Postal Code: 32174Category (Portal Searching): OperationsJob Location: US-FL - Ormond Beach
Auto-ApplyOutside Sales Advisor
Service Corporation International job in The Villages, FL
Our associates celebrate lives. We celebrate our associates. Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.
JOB RESPONSIBILITIES
* Convert Company provided leads into sales.
* Maintain a network of customers from Company provided leads.
* Builds and maintains a network of sources from which to identify new sales leads.
* Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
* Demonstrates the functions and utility of products or services to customers based on their needs.
* Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
* Daily use of SalesForce or applicable CRM system.
* Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.
* Report daily, weekly, monthly sales and appointments to Sales Manager
* Comply with industry compliance during the entire sales process
* Other responsibilities as assigned.
MINIMUM Requirements
Education
* High school diploma or Equivalent
Certification/License
* Appropriate Funeral Director License in Specific States Only
* First 30 days of employment complete PAA Curriculum Certification Dignity University
Experience
* 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)
* 1-2 years of industry experience (preferred but not required)
* 3-5 years in transferable experience
Knowledge, Skills and Abilities
* Exceptional level of professionalism
* Strong telephone, interpersonal and communications skills
* High level of compassion and integrity
* Strong "one call/visit close" ability
* Must be able to multi task, set priorities and manage appointments
* Experience with in-home and/or seminar based sales preferred
* Proficient computer skills required, with experience working on a tablet preferred
* Independent, self-reliant, and self-motivated
* Excellent Customer Service Skills.
* Conveys information clearly and concisely in written and spoken communication
* Resolves problems and provides solutions to customers in a timely manner
* Time management and organizational skills
* Entry level Microsoft Office Suite (Word, Excel, Outlook)
* Reliable transportation
* Own a Cellphone
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
* Work indoors and outdoors during all seasons and weather conditions
* Limited amount of local and/or multiple location traveling
* Traveling to customer's homes and local Business
* Business casual attire is required when in contact with customers.
Work Postures
* Frequent, continuous periods of time standing
* Sitting continuously for many hours per day
* May required climbing stairs to access buildings frequently
Physical Demands
* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage
* Move, push and pull up to 25 lbs.
* Driving to and from appointments
Work Hours
* This outside sales position may require varied work hours depending on customer needs.
* Travel locally with the distance varying depending on the market.
Postal Code: 34491
Category (Portal Searching): Sales
Job Location: US-FL - Summerfield
Auto-ApplyFuneral Director (Funeral Director License Required)
Eustis, FL job
NorthStar Memorial Group is seeking a Funeral Director to join our team at Hamlin/Hilbish Funeral Home. United by a common desire to serve, Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging meticulous planning, individual creativity, and collaboration, in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Provide a source of support, guidance, and direction to families before, during, and after the loss of a loved one
Coordinate, assist, and carry out all aspects of a funeral service and final memorialization
Adhere to all professional, municipal, state, and federal licensing regulations and rules applicable to the funeral service profession
Ensure that all federal, state, and local regulations related to the funeral industry are followed
Qualifications
Licensed Funeral Director in Florida or possess the ability to reciprocate.
Have excellent communication skills, integrity, and an innate passion for serving others.
Compensation
60K-70K/ yr.
Compensation bonus structure available
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Family Service Counselor - Inside Sales Representative
Kissimmee, FL job
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
Family Service Counselor
* Inside sales role with leads provided via walk-in traffic & inbound calls
* Assists families with funeral selections and attends services
* Honesty, Integrity, and Quality are at the heart of all we do
* Top Family Service Counselors should earn six figure incomes
Compensation Potential: Commission/Hourly rate (Unlimited earning potential)
Job-Type: Full-Time
Location: Osceola Memory Gardens Cemetery
Qualifications
* High school diploma or equivalent required; some college or college degree preferred.
* Proven track record of success in inside sales and outside sales production strongly preferred.
* May require the possession (or ability to obtain) an insurance license as required by applicable law.
* Valid drivers license in good standing and acceptable driving record.
* Bilingual speaking preferred.
Job Duties
* Establishes a professional relationship with client families to ensure that all needs are being met.
* Represents the company in a professional and caring manner.
* Provides tours and guides families that visit the cemetery locations.
* Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
* Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
* Develops new prospects and community-based contacts.
* Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
* Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
* Actively participates in all required location and company training initiatives.
* Reports all progress to the Sales Manager (or Unit Leader) as directed.
* Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
* Identifies and remedies all hazards at location and on grounds.
* Performs other duties as assigned.
Benefits:
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance