Service Supervisor jobs at Service Corporation International - 6770 jobs
Spa Supervisor
Marriott International, Inc. 4.6
Truckee, CA jobs
Additional InformationFlexible shift Job Number25198465 Job CategorySpa LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management
Pay Range: $27.58-$27.58 per hour
POSITION SUMMARY
Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.
Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
$27.6-27.6 hourly 3d ago
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Park Services AM Prep Supervisor
Six Flags Fiesta Texas 4.1
San Antonio, TX jobs
Park Services AM Prep Supervisor
Job Type: Seasonal Pay Rate: $17/hr.
This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $17.00 per hour with perks such as: Free entry to any Six Flags Park for all employees with each visit, additional complimentary tickets for friends and family, 25% discount on merchandise for all employees, flexible scheduling and daily and weekly pay available.
Responsibilities:
Prepares, directs, and supervises team member assignments for the cleaning of the park and its facilities such as restrooms, dining rooms, patios, attractions, midways, parking lots, and offices.
Inspects all guest areas, team member areas, and company facilities according to Six Flags Fiesta Texas cleaning standards.
Coordinates team members to accomplish requested additional cleaning tasks such as catered outings and special events.
Maintains an inventory of cleaning products, supplies, and ensures cleaning equipment is in safe working order.
Responsible for repairing and maintaining some equipment on-site.
Performs routine inspections of work performed to maintain a quality level that meets the guest and Six Flags Fiesta Texas standards.
Knows, understands, and implements the highest standards of cleanliness.
Qualifications:
Responsible for the motivation of team members and ensuring the efficient use of team members to maximize productivity.
Oversees and trains for the use of chemical cleaners and power equipment, to prevent damage to facilities, floors, and fixtures.
Practices, supports, maintains and enforces a total safety culture by adhering all park policies.
Assist in managing all aspects of Park Service Prep team to include staffing, training, and daily operations.
Builds and maintains a positive, high performance team culture generating increased retention, motivation, and team morale.
Provides first class Guest Service and creates an atmosphere that requires the same of all Team Members.
Ensures appropriate staffing levels are maintained within the Park Service Department.
Performs all other duties as assigned or as necessary to support the Park Service Department and Six Flags Fiesta Texas.
Coordinates the return of equipment to proper storing locations, ensuring equipment is readily available for next tasks.
$17 hourly 5h ago
Premium Services Supervisor
Six Flags Fiesta Texas 4.1
San Antonio, TX jobs
Premium Services
Superv
isor
Job Type: Seasonal Pay Rate: $16/hr.
This is a seasonal leadership position at Six Flags Fiesta Texas in San Antonio, TX. This role offers competitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount off merchandise for all employees, flexible scheduling and daily and weekly pay available.
Responsibilities:
The Premium ServicesSupervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services. You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests.
Qualifications:
Lead and coach team members to deliver outstanding service in all Premium Services areas.
Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience.
Manage the VIP Lounge by supervising hosts and ensuring top-tier service.
Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service.
Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained.
Assist with Retail Sales, including POS operations and upselling premium services.
Maintain cleanliness and efficiency in all Premium Services areas.
Resolve guest concerns in a timely, professional manner.
Ensure compliance with park policies, safety regulations, and guest service standards.
$16 hourly 5h ago
Entertainment Supervisor - $16.75/HR
Six Flags St. Louis 4.1
Eureka, MO jobs
The Entertainment Supervisor provides direction, training, and coaching to all Entertainment team members. A successful Entertainment Supervisor will provide a positive working environment and strong execution of all events, shows and festivals. Positions include Technical Supervisor, Operations Supervisor, and Day Off Relief Supervisor.
Responsibilities:
Support and promote the Guest First philosophy
Promote a high performance team Culture
Cross train in all areas of Entertainment Supervision-
Ensure scheduling and attendance tracking for team members
Ensure compliance with all Child labor laws and guidelines
Supervise and evaluate all Entertainment team members.
Maintain overall cleanliness, safety and operational efficiency.
Assist with all aspects of operation as needed, including training.
Participate in the “Entertainment Duty Manager” position.
Create, set up, execute and strike all shows, events and festivals.
Improve operational efficiency related to planning, set and strike of events.
Other duties as deemed by the Entertainment Full Time Leadership Team.
Qualifications:
Must be at least 18 years of age.
Must be able to lift up to 60 lbs.
Must be able to cooperate well with other management staff.
Must be able to comply with Six Flags policy and leadership standards.
Must have the ability to prioritize, trouble shoot problems and identify solutions.
Must be able to work at heights exceeding 50 ft.
Must have strong work ethics and communication skills.
Must be available to work flexible hours that include weekends and holidays. Most positions require 5 days a week of availability during summer operations. Day Off relief is 2-3 days of availability.
Must be able to work in all weather conditions including heat, rain, wind, snow, cold and storms.
$20k-26k yearly est. Auto-Apply 23h ago
Air Operations Supervisor
Collette 3.2
Pawtucket, RI jobs
Collette is seeking a Air Operations Supervisor to join our Air Team. This is a hybrid role based at our Headquarters in Pawtucket RI.
Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for?
Your journey starts here.
Job Summary:
Reporting to the Manager, Air Operations, this role is responsible for the supervision, administration, and work management of Retail Air Team. Collaborate with Management across departments, including Outside Sales, to generate retail revenue, maintain a healthy profit margin and provide optimum customer service in the retail channel. Exemplify strong time management skills with a focus on operational efficiencies and customer retention. Assume responsibility of first tier air emergency response on and off hours on a rotating basis.
Primary Functions:
Supervise, train and develop direct subordinates.
Hold all subordinates accountable in obtaining each of their strategic tactics.
Evaluate performance for all subordinates and provide continuous coaching throughout the year.
Compose and deliver year end assessments for all subordinates in adherence to company policy.
Work closely with retail air staff and client care center to help resolve any guest issues.
Review and follow up on assignments and resolve problems to provide quality customer service.
Review customer responses from post-booking survey to determine trends and initiate measures to correct course. Ensure escalated responses are responded to in a timely manner.
Assist with general administrative duties such as, but not limited to, scheduling work assignments, tracking productivity and comprehensive department training.
Conduct thorough interviews with prospective candidates to assess their qualifications, skills, and cultural fit for the organization.
Review air reservations that affect the productivity and proficiency of the department and improve guests' satisfaction.
Conduct training sessions to enhance performance and skill among the Retail Air Coordinators as determined by the Manager.
Required to work flexible shifts, including some evenings and weekends, to accommodate air requirements and management needs.
Prioritize workload and manage multiple priorities to meet expected deadlines.
Ensure that all communication, as a representative of Collette, is professional, clear and adheres to policy.
Training:
Responsible for assisting in training the air department staff, answering inquiries, and monitoring the goals and objectives of the department.
Assist with weekly staff meetings to review contacts and enhance overall understanding of rates and carrier restrictions.
Assist with cross-training key departments to enhance productivity and proficiency as they relate to air operations.
Utilize Collette Connects to communication announcements, news stories and changes to the organization.
Knowledge and Skills:
Bachelor's degree preferred and encouraged, including opportunities to obtain with approved assistance programs.
Two years of experience desired, that is directly related to the duties and responsibilities specified.
Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Skill in customer service and fiscal management.
Knowledge of GDS air systems, sales, operations, quality control procedures and reporting documentation requirements.
Effective negotiation skills.
Ability to communicate effectively, both orally and in writing.
Employee development and performance management skills.
Ability to make evaluative judgements.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to develop, plan, and implement short and long-range goals.
Ability to investigate and analyze information and to draw conclusions.
Ability to plan and organize to optimize productivity of team.
Ability to analyze and solve problems.
Maintains assigned work area in safe and orderly condition in accordance with company standards.
Comply with all company rules and regulations.
Performs other related duties as assigned or directed.
Pay range: $43,000 - $58,000
$43k-58k yearly 1d ago
Event Sales & Service Manager
RMD Group 4.5
San Diego, CA jobs
The Sales & Service Manager - SMERF Market is responsible for generating, contracting, detailing, and servicing all events within the Social, Military, Educational, Religious, and Fraternal (SMERF) segments across RMD Group venues in San Diego. This role manages the full event lifecycle exclusively for SMERF clients, from initial inquiry and proposal development through event execution and post-event follow-up.
This hybrid position combines proactive sales outreach with high-touch event servicing, ensuring that SMERF clients receive tailored solutions, accurate event details, and seamless execution. The Sales & Service Manager builds strong relationships with community-based organizations, drives new and repeat business, and collaborates closely with venue and operations teams to deliver exceptional experiences while increasing market penetration and revenue growth.
Type: Salary, Full-time
Pay scale: $70,304.00 + Commission
DUTIES AND RESPONSIBILITIES:
Responsibilities include, but are not limited to:
Sales Responsibilities - SMERF Market
Manage all inbound and outbound sales activity exclusively for SMERF groups across all RMD venues.
Proactively generate new business through SMERF-focused outreach, including community partnerships, military and educational engagement, networking, and targeted prospecting.
Respond promptly to all inbound SMERF inquiries; qualify opportunities and prepare tailored proposals, sample menus, layouts, and cost estimates.
Conduct site tours and present venue capabilities with a strong understanding of the needs, budgets, and decision-making processes of SMERF organizations.
Negotiate terms, secure deposits, and convert proposals into signed contracts in alignment with RMD pricing and policies.
Maintain a disciplined sales cadence-including follow-ups, outreach blocks, and pipeline management-consistent with departmental expectations.
Track all communication, forecasting, activities, and deal progress within TripleSeat to ensure full visibility and accurate reporting.
Achieve or exceed individual sales goals tied to SMERF revenue targets.
Event Service & Execution - SMERF Market
Oversee and execute all servicing phases for SMERF events from contract turnover through event completion.
Detail and manage event logistics including timelines, menus, room layouts, audiovisual needs, staffing requirements, décor, and special requests.
Prepare and distribute Banquet Event Orders (BEOs), staffing schedules, and event recaps; maintain accuracy within TripleSeat for all event details and financials.
Serve as the primary client liaison leading up to the event and act as on-site support as needed to ensure smooth execution and client satisfaction.
Identify opportunities to upsell enhancements such as food & beverage packages, AV elements, décor, or third-party services.
Ensure all deadlines, internal processes, and client communication standards are met or exceeded.
Complete post-event tasks including billing review, thank-you notes, and feedback collection to drive repeat SMERF business.
Department & Company Contribution
Partner with Venue GMs, Sales Managers, and the VP of Sales & Events to align SMERF strategies, pricing, and service standards across all RMD properties.
Support department-wide revenue goals through collaboration, service consistency, and cross-venue communication.
Participate in SMERF-related networking, community events, chamber involvement, and organizational outreach to expand visibility and lead flow.
Assist with ongoing departmental initiatives including social media support, marketing collateral, and administrative projects as needed.
Stay informed on competition, SMERF market trends, seasonal demand, and partnership opportunities to strengthen RMD's position in the segment.
Perform additional responsibilities or special projects as assigned by RMD Partners, Venue GMs, or the Director of Sales & Events.
WHAT WE OFFER:
A collaborative & hands-on learning environment where you'll be a part of our team, surrounded by marketing & hospitality experts.
A team of individuals committed to both personal & company growth. While grabbing lunch, we're talking about the latest event trends, and our personal goals for the month.
The ability to continue to add real-life examples to your portfolio/work experience. We want you to be proud of what you accomplish here and encourage you to promote your role & completed projects.
Employee discounts at RMD properties - Huntress, Lumi, Rustic Root, Swing Social, Canvas, and Ballast Point.
Team development, education, and appreciation events throughout the year.
Education & Experience Requirements:
Bachelor's degree in Hospitality, Business, Communications, or a related field preferred; equivalent experience considered.
2-4 years of experience in event sales, SMERF market segments, hotel sales, or hospitality operations preferred.
Certificates & Licenses:
San Diego County Food Handlers Card (must be obtained within 30 days of employment).
Anti-harassment and nondiscrimination 1-hour class.
Physical Requirements:
Must be able to travel frequently between venues within San Diego County; occasional evening and weekend availability required to support restaurant operations. Work is performed in both office settings and onsite in active hospitality environments.
Must be able to sit, stand or walk for up to 8 hours at a time.
Must be able to lift at least 30 pounds safely and properly.
Must be able to bend, stoop and climb.
Must be able to push and pull.
ABOUT RMD GROUP
RMD Group is a San Diego-based hospitality company specializing in the development, management, and consulting of distinctive restaurant, nightlife, and lifestyle concepts. Founded by partners with a shared passion for hospitality and guest experience, RMD Group has spent more than a decade creating and operating some of the city's most successful venues, including Rustic Root, Huntress, Lumi, Side Bar, and FLUXX.
In addition to owned and operated concepts, RMD Group partners with select hospitality brands to provide strategic consulting, operational support, and management services. With deep expertise across design, development, marketing, and operations, RMD Group is driven by a hands-on leadership team committed to innovation, growth, and exceptional experiences.
ABOUT RMD EVENTS
RMD Events is the private events and venue sales division of RMD Group, providing centralized sales, planning, and operational support across a diverse portfolio of venues in Southern California. The team partners closely with venue leadership to drive private event revenue while ensuring a seamless experience from initial inquiry through event execution.
Specializing in corporate events, social celebrations, weddings, and large-scale buyouts, RMD Events combines strategic sales efforts with detailed event servicing to make it easy for venues to execute successful events. The department serves as an extension of each venue's team, delivering consistent standards, strong client relationships, and thoughtful event experiences.
$70.3k yearly 1d ago
Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor
Norwegian Cruise Line Holdings Ltd. 4.5
Miami, FL jobs
Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists.
DUTIES & RESPONSIBILITIES
Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs.
Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads.
Provide category related subject matter expertise when necessary.
Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
Develop Strategic Supplier Relationship Management programs.
Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
Conduct testing as per NCLH's standard operating process.
Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience.
EXPERIENCE
Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus.
COMPETENCIES/SKILLS
Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
Ability to develop category and sourcing strategies by identifying areas of opportunity.
Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
Experience managing and maintaining strong supplier relationships.
Strong leadership presence and negotiation/contract management experience.
Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
Strong interpersonal and management capabilities.
Must have strong organizational skills.
Strong problem solving, analytical and report summation, and conflict resolution skills.
Ability to apply change management and consulting skills/knowledge and expertise.
Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred.
Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
$39k-63k yearly est. 3d ago
Supervisor Loan Servicing
Hilton Grand Vacations 4.8
Orlando, FL jobs
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: * Recognition Programs and Rewards
* Excellent health care options, including medical, dental, and vision
* A people-first culture
* Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
* Perks at work: Employee Pricing platform
* Employee Assistance Program that supports your physical and mental well-being.
* Paid Vacation Time and Paid Sick Days
* 401(k) program with company match
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more!
What Will I be Doing?
This position oversees the day-to-day operations in the Loan Servicing department. It also creates/updates written procedures and work instructions, facilitates training, and assists in the compilation of data and reports regarding the performance of the mortgage receivables serviced by HGV. This position works closely with Operations in order to automate and streamline processing activities, utilizing all available technology.
Additional Responsibilities include:
* Review, delegate, and approve work performed by Loan Servicing staff at all levels.
* Assist in the development and implementation of strategies for operational activities, including posting payments, collections, and cancellations due to foreclosures and bankruptcies.
* Oversee the accurate completion of cash reconciliation duties and the resolution of reconciling items.
* Ensure compliance with internal and external reporting requirements, including IRS reporting (Forms 1098, 1099).
* Complete all required audit requests including review of loan servicing controls, provide sample sets, and cash reconciliation support.
* Work effectively with HGV team members across departments to effect changes and complete special projects required as part of company-wide goals and objectives.
* Assist management with staff performance reviews
* Train and cross-train fellow team members on various functions.
* Create and/or update SOPs to ensure accuracy per established policy.
* Run existing reports and/or facilitate the creation of new reports utilized to perform duties.
* Identify operational control points and weaknesses, and associated exposures.
* Develop an acute understanding of the utilization of available technology and document process flows.
* Review, adjust, and approve team member timecards and attendance.
* Assist team members with onboarding and ongoing maintenance of all applicable work-related resources.
* Carry out any reasonable request by management.
* Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
* Complete all required Company training/compliance courses as assigned.
* Adhere to Company standards and maintain compliance with all policies and procedures.
* Perform other related duties as assigned.
What Are We Looking For:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
* Associates' Degree
* 3-5 years or related experience
* 1+ year of management or supervisory experience
* Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel.
* Experience automating and standardizing operational processes.
* Excellent organizational skills and attention to detail
* Excellent verbal and written communication skills
* Ability to work in a team environment
* Accounting experience
* Experience working in a mortgage/loan servicing application, such as LSAMS, Servicing Director or other
* Willingness to work occasional overtime, including weekends and holidays
* Bachelor's Degree
* 5+ years of related experience
* 2+ years management or supervisory experience
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$46k-73k yearly est. 8d ago
Member Services Supervisor PTS
Associated Students Inc. 3.8
Pomona, CA jobs
Work Schedule: 16-20 hours per week; shifts based on operational need of the organization. This position will be working in person and on campus. This position is expected to work during academic breaks, such as winter and summer break.
Associated Students, Inc. employs student-focused professionals with equity-mindsets. Established in 1963, ASI is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is considered a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 27,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI is engaged in the work of being a learning organization. Currently, the guiding ideas of the organization are “under construction” as the team re-imagines its vision, mission, and core values. ASI is looking for dynamic team members who value team learning, co-creation, and adaptability to best serve the needs of our students.
The Bronco Recreation & Intramural Complex (BRIC) Member Services is the central location for information exchange of all programs, events, and general member questions. From memberships to registrations, BRIC Member Services utilizes a specialized software to track and maintain accurate member information. In addition, Member Services manages a fully stocked Pro Shop to provide members with a great selection of items for purchase.
POSITION DEFINITION
Under minimal supervision from the Customer Service Manager, the Member ServicesSupervisor provides programmatic oversight and supervision and directly supports the Customer Service Manager in overall program development and implementation. The Member ServicesSupervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision-making. Must be available to attend mandatory in person meetings and training courses and be available for work during academic breaks.
ESSENTIAL DUTIES
Assist with the overall management of the Member Services program
Maintains a high standard of customer service and leads the team to deliver this as well.
Provide assistance and guidance to Member Services team members encountering challenges or seeking supervisory support during conflict resolution. Assist in the recruitment, selection, training, and performance management of Member Services staff, including handling logistics and participating in reviewing and screening applicants. Actively participate in the selection process.
Assist with planning, implementation, execution, and assessment of training of procedures
Proactively drives the development and implementation of Member Services programs and initiatives. Draft and continually assess standard operating procedures to ensure operational efficiency and follows policy requirements
Prepare and maintain activity reports using the Customer Management System (Fusion), including administrative tasks such as cleaning up duplicate information, auditing member account notes, and manage related administrative projects surrounding memberships
Facilitate refund setups for approved transactions from other BRIC units
Attends develops, and executes team, ASI or BRIC All-Staff orientations and trainings
Support overall cash handling management by conducting daily reconciliations, investigating discrepancies, and providing guidance to staff on correct processing procedures.
Assist with deposit pickups/deliveries and ensure timely posting of deposit summaries to Financial Services.
Maintain Pro Shop inventory by monitoring levels, requesting orders as needed, updating Fusion with accurate stock information, and researching and recommending new products for sale. Checking BRIC membership and Campus Rec emails daily and responding to inquiries and/or getting people to the correct departments for information being requested.
Enforce rules and regulations regarding use of the Bronco Recreation and Intramural Complex (BRIC) and teaching the Member Services Attendants the best practices on how to respond to violations of the Bric Facilities Use Manual and the Student Code of Conduct.
Provide emergency care and treatment that aligns with CPRO certification until the arrival of emergency medical services
Assist with planning events and activities related to member appreciation
Perform other related duties as assigned
QUALIFICATIONS
Basic Life Support and Administering Emergency Oxygen certification (Employment contingent on obtaining certification within 30 days of hire, training provided by ASI)
One year of outstanding customer-oriented service skills and related work experience, preferred
Six months to one year of cash handling experience
Advanced proficiency using membership management software, preferred
Six months to one year of supervisory or lead experience, preferred
Demonstrated ability to lead student staff
Strong conflict resolution skills
Ability to react calmly and effectively in emergency situations and tense conflicts
Ability to follow routine verbal and written instructions
Ability to effectively communicate clearly and concisely, both verbally and in writing
Ability to maintain professional work conduct
Ability to make independent decisions and make recommendations
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Demonstrated ability to work with a diverse student population and campus community
Ability to operate a computer workstation using word processing, spreadsheet, and other computer applications
Ability to satisfactorily complete a background check (including a criminal records check)
POSITION SENSITIVITY
Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
BACKGROUND CHECK
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
EMPLOYMENT ELIGIBILITY
Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds.
MANDATED REPORTING REQUIREMENT
In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.
SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108:
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. ***************************************
COVID-19 VACCINATION
CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************
$46k-71k yearly est. Auto-Apply 7d ago
Member Services Supervisor PTS
Associated Students Inc. 3.8
Pomona, CA jobs
Work Schedule: 16-20 hours per week; shifts based on operational need of the organization. This position will be working in person and on campus. This position is expected to work during academic breaks, such as winter and summer break.
OVERVIEW
Associated Students, Inc. employs student-focused professionals with equity-mindsets. Established in 1963, ASI is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is considered a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 27,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI is engaged in the work of being a learning organization. Currently, the guiding ideas of the organization are “under construction” as the team re-imagines its vision, mission, and core values. ASI is looking for dynamic team members who value team learning, co-creation, and adaptability to best serve the needs of our students.
The Bronco Recreation & Intramural Complex (BRIC) Member Services is the central location for information exchange of all programs, events, and general member questions. From memberships to registrations, BRIC Member Services utilizes a specialized software to track and maintain accurate member information. In addition, Member Services manages a fully stocked Pro Shop to provide members with a great selection of items for purchase.
POSITION DEFINITION
Under minimal supervision from the Customer Service Manager, the Member ServicesSupervisor provides programmatic oversight and supervision and directly supports the Customer Service Manager in overall program development and implementation. The Member ServicesSupervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision-making. Must be available to attend mandatory in person meetings and training courses and be available for work during academic breaks.
ESSENTIAL DUTIES
Assist with the overall management of the Member Services program
Maintains a high standard of customer service and leads the team to deliver this as well.
Provide assistance and guidance to Member Services team members encountering challenges or seeking supervisory support during conflict resolution. Assist in the recruitment, selection, training, and performance management of Member Services staff, including handling logistics and participating in reviewing and screening applicants. Actively participate in the selection process.
Assist with planning, implementation, execution, and assessment of training of procedures
Proactively drives the development and implementation of Member Services programs and initiatives. Draft and continually assess standard operating procedures to ensure operational efficiency and follows policy requirements
Prepare and maintain activity reports using the Customer Management System (Fusion), including administrative tasks such as cleaning up duplicate information, auditing member account notes, and manage related administrative projects surrounding memberships
Facilitate refund setups for approved transactions from other BRIC units
Attends develops, and executes team, ASI or BRIC All-Staff orientations and trainings
Support overall cash handling management by conducting daily reconciliations, investigating discrepancies, and providing guidance to staff on correct processing procedures.
Assist with deposit pickups/deliveries and ensure timely posting of deposit summaries to Financial Services.
Maintain Pro Shop inventory by monitoring levels, requesting orders as needed, updating Fusion with accurate stock information, and researching and recommending new products for sale. Checking BRIC membership and Campus Rec emails daily and responding to inquiries and/or getting people to the correct departments for information being requested.
Enforce rules and regulations regarding use of the Bronco Recreation and Intramural Complex (BRIC) and teaching the Member Services Attendants the best practices on how to respond to violations of the Bric Facilities Use Manual and the Student Code of Conduct.
Provide emergency care and treatment that aligns with CPRO certification until the arrival of emergency medical services
Assist with planning events and activities related to member appreciation
Perform other related duties as assigned
QUALIFICATIONS
Basic Life Support and Administering Emergency Oxygen certification (Employment contingent on obtaining certification within 30 days of hire, training provided by ASI)
One year of outstanding customer-oriented service skills and related work experience, preferred
Six months to one year of cash handling experience
Advanced proficiency using membership management software, preferred
Six months to one year of supervisory or lead experience, preferred
Demonstrated ability to lead student staff
Strong conflict resolution skills
Ability to react calmly and effectively in emergency situations and tense conflicts
Ability to follow routine verbal and written instructions
Ability to effectively communicate clearly and concisely, both verbally and in writing
Ability to maintain professional work conduct
Ability to make independent decisions and make recommendations
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Demonstrated ability to work with a diverse student population and campus community
Ability to operate a computer workstation using word processing, spreadsheet, and other computer applications
Ability to satisfactorily complete a background check (including a criminal records check)
POSITION SENSITIVITY
Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
BACKGROUND CHECK
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
EMPLOYMENT ELIGIBILITY
Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds.
MANDATED REPORTING REQUIREMENT
In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.
SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108:
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. ***************************************
COVID-19 VACCINATION
CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************
$46k-71k yearly est. Auto-Apply 60d+ ago
Family Service Supervisor
Northstar Memorial Group 4.4
Houston, TX jobs
NorthStar is seeking a dynamic Family ServiceSupervisor (Sales) at San Jacinto Funeral Home and Memorial Park in Houston, TX. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Responsibilities
Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
Report to the sales manager daily for direction setting and unit status report
Qualifications
4 or more years of solid sales experience
Experience closing and securing the sale
At least one year of experience in a leadership role
Effective communication skills
HI driver's license with a clean driving record (included in background)
Pre-employment background check
Key Qualities We Seek at NorthStar:
Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
$34k-55k yearly est. 10d ago
Culinary Services Supervisor
Aston Gardens at Tampa Bay 3.9
Tampa, FL jobs
Job Description
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Full Time Position at Aston Gardens At Tampa Bay
Responsibilities:
Assist the Culinary Services Manager by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties;
Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques;
Trains wait staff on all operating procedures and menu education.
Ensures efficient operating within budgeted guidelines.
Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
Maintains sanitation and control standards in the dining room and wait stations.
Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
Operates in compliance with State and federal government laws.
Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback.
Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
Monitors and adjusts resident's accounts for meal and charge accuracy.
Ensures floor charts and tables are set up correctly.
Assists servers as needed with table service.
Records and tracks daily sales transactions.
Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance.
Maintains POS system through communication with IT support.
Assists Director with timekeeping procedures and practices, and payroll entries, as needed.
Qualifications:
High school diploma or equivalent.
Two (2) years' experience in fine dining.
Dining Room Supervisory experience preferred.
Must be able to work a flexible schedule including nights and weekends.
Excellent communication, organization and customer service skills.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Discovery Management Group careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
$36k-55k yearly est. 20d ago
Culinary Services Supervisor
Aston Gardens at Tampa Bay 3.9
Tampa, FL jobs
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Full Time Position at Aston Gardens At Tampa Bay
Responsibilities:
Assist the Culinary Services Manager by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties;
Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques;
Trains wait staff on all operating procedures and menu education.
Ensures efficient operating within budgeted guidelines.
Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
Maintains sanitation and control standards in the dining room and wait stations.
Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
Operates in compliance with State and federal government laws.
Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback.
Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
Monitors and adjusts resident's accounts for meal and charge accuracy.
Ensures floor charts and tables are set up correctly.
Assists servers as needed with table service.
Records and tracks daily sales transactions.
Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance.
Maintains POS system through communication with IT support.
Assists Director with timekeeping procedures and practices, and payroll entries, as needed.
Qualifications:
High school diploma or equivalent.
Two (2) years' experience in fine dining.
Dining Room Supervisory experience preferred.
Must be able to work a flexible schedule including nights and weekends.
Excellent communication, organization and customer service skills.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Discovery Management Group careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
JOB CODE: 1007089
$36k-55k yearly est. 19d ago
Outside Services Supervisor
St. Ives Country Club 4.0
Johns Creek, GA jobs
St Ives Country Club in Johns Creek, Georgia, is looking for Full-time Outside ServicesSupervisor. The Outside ServicesSupervisor is responsible for leading the outside service staff to ensure the highest level of professionalism and customer service is provided for our Members & Guests.
ESSENTIAL RESPONSIBILITIES:
Providing the finest personalized customer service.
Implement various training programs in order to maintain a well-trained staff.
Stage golf carts for daily play.
Assist Members and their guests by loading bags and cleaning clubs.
Wash, restock (tees, sand bottles, scorecards, pencils) and charge golf carts after use.
Assist with maintenance of the practice facility; pick range, clear chipping green, replenish golf balls and tees.
Perform minor club repair services.
Responsible for keeping monthly grip inventory.
Communicate with Golf Operations staff regarding Member services. Ex: Bag tags, bag storage, club repair, etc.
All other duties as assigned.
WORK ENVIRONMENT:
Ability to stand for extended periods of time.
Often required to walk, stoop, kneel, or crouch.
Ability to lift boxes and/or objects up to 50 pounds.
Ability to work in a fast-paced environment.
Ability to work outdoors in varying weather conditions.
REQUIRED QUALIFICATIONS:
Valid driver's license with a clean Motor Vehicle Record.
Must fluently speak and read English using good grammar.
Bilingual skills are a plus.
2-3 years' experience in Golf Operation outside services.
Present a positive, professional image.
Self-motivated and customer service oriented.
Strong interpersonal and communication skills.
IMPORTANT: By submitting your resume online, you hereby authorize St Ives Country Club to contact, obtain, and verify the accuracy of the information contained in your application from all current and/or previous employers, references, and educational institutions. You also hereby release from liability St Ives and its representatives for seeking, gathering, and using such information to make employment decisions. You also release all other persons or organizations who provide such information.
You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of your application or immediate termination of employment if you are employed by St Ives whenever the misrepresentation or material omission is discovered.
$35k-43k yearly est. Auto-Apply 7d ago
Supervisor - Conference Services
Ocean Reef Club 4.1
Key Largo, FL jobs
SummaryTo oversee the setup and breakdown all meeting and banquet functions. Essential Duties and Responsibilities: Communicate with manager through out shift to be prepared and aware of the workload for a day. Setup meetings rooms and banquet functions to the specifications of the BEO's, member, or guest.
This includes restaurants, member's homes, and outdoors.
Lifting and transporting of heavy materials over 100 lbs.
at times.
Shipping, receiving and transportation of group boxes and crates.
Clean and breakdown meetings and banquet functions.
Supply and replenish all meetings with pads, pencils, candy, water glasses, and water pitchers.
Replenish and up keep of supply closets and storage rooms.
Cleanliness of equipment, i.
e.
meeting chairs, streetlamps, golf carts and white folding chairs.
Good communications skills between other departments and your supervisor.
Maintain a neat, clean, and well-groomed appearance.
Assist with setup and maintenance of audio visual equipment and cables.
Must have some computer skills.
Supervisory Responsibilities:Oversee the setup of all meetings and banquet functions.
Delegate responsibilities.
Supervise approximately a 3 to 6 member team.
Communication directly with members and guest.
Open and/or secure all meeting rooms.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
English speaking Valid drivers licenses Ability to work very flexible hours based on business levels Positive attitude1 year of supervisory skills Education and/or Experience:High School Diploma Required.
LanguageMust Be Able To Comprehend The English Language In Order To Communicate With Co-Workers And Fully Understand Job Assignments.
Mathematical Skills: Reasoning Ability: Certificates, Licenses, Registrations: Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sample physical requirements might include:Must be able to stand for long periods of time.
Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be a team player and provide lateral service.
Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
Be willing and able to work when needed, including weekends & holidays.
Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position.
Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.
Proper grooming is required by all associates and is described in detail in the Associates Handbook.
Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.
As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities.
Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment.
If you have any questions or doubts you should seek clarification from your supervisor.
s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job.
While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.
g.
emergencies, change is workload, rush jobs or technological developments) dictate.
$33k-47k yearly est. 26d ago
Outside Service Supervisor
Arcis Golf As 3.8
San Antonio, TX jobs
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Outside ServiceSupervisor
Location: Canyon Springs Golf Club San Antonio, TX 78260
Canyon Springs Golf Club is seeking an organized and customer-focused Outside ServiceSupervisor to oversee the outside service operations, ensuring a seamless and positive experience for members and guests. The Outside ServiceSupervisor will play a key role in managing bag drop, golf cart fleet, and overall customer service on the course.
Responsibilities:
Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests.
Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area.
Oversee the overall cleanliness of the golf cart fleet.
Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order.
Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance.
Supervise and train outside service staff on customer service best practices.
Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter.
Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed.
Handle member and guest requests promptly and courteously.
Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel.
Collaborate with other departments to ensure a cohesive and enjoyable golf experience.
Other Duties as assigned.
Qualifications:
Previous experience in a supervisory role, preferably in golf course operations.
Strong organizational and leadership skills.
Excellent customer service and communication abilities.
Knowledge of golf course etiquette and pace of play standards.
Ability to work flexible hours, including weekends and holidays.
Team Member Lifestyle Perks!
Medical, mental health, dental, and vision insurance
Life Insurance
Accident & Critical Illness Insurance
Pet Insurance
Paid time off
401(k) plan and match
Holiday pay
Food & Beverage discounts throughout the portfolio
Golf benefits
Employee assistance program
Career Growth
Development Opportunities
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
$39k-51k yearly est. Auto-Apply 60d+ ago
Outside Service Supervisor
Arcis Golf As 3.8
Chandler, AZ jobs
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Golf Operations Supervisor
Location: Ocotillo Golf Club - Chandler, AZ
Ocotillo Golf Club is seeking a dynamic and detail-oriented Golf Operations Supervisor to support the efficient functioning of the golf operations. The Golf Operations Supervisor will play a key role in coordinating day-to-day activities, ensuring a smooth golfing experience for members and guests.
Responsibilities:
Assist in managing the Pro Shop, including merchandise sales, tee time reservations, and member services.
Provide support in maintaining inventory levels, organizing displays, and processing transactions.
Assist with the coordination of tee times, ensuring optimal course utilization and efficient scheduling.
Monitor the pace of play and implement strategies to maintain an enjoyable golf experience.
Support the planning and execution of golf events, tournaments, and outings.
Assist in participant communications, registration, and on-site event coordination.
Provide excellent customer service to members and guests, addressing inquiries, and resolving issues promptly.
Collaborate with the Golf Operations Manager to maintain high service standards.
Coordinate with Pro Shop staff, starters, and rangers to ensure smooth daily operations.
Assist in staff training and scheduling to meet the needs of peak hours and events.
Support coordination with the Golf Course Superintendent to align golf operations with course maintenance activities.
Help enforce golf course policies and rules.
Assist in processing financial transactions, including cash handling, point-of-sale transactions, and accurate record-keeping.
Provide support in tracking revenue and expenses related to golf operations.
Qualifications:
Previous experience in golf operations or a related field.
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Knowledge of golf industry practices, rules, and etiquette.
Ability to work flexible hours, including weekends and holidays.
Team Member Lifestyle Perks!
Medical, mental health, dental, and vision insurance
Life Insurance
Accident & Critical Illness Insurance
Pet Insurance
Paid time off
401(k) plan and match
Holiday pay
Food & Beverage discounts throughout the portfolio
Golf & Tennis benefits
Employee assistance program
Career Growth
Flexible Schedules
Development Opportunities
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
$39k-50k yearly est. Auto-Apply 60d+ ago
Family Service Supervisor
Northstar Memorial Group 4.4
Wailuku, HI jobs
NorthStar is seeking a dynamic Family ServiceSupervisor (Sales) at Maui Memorial Park in Wailuku, HI. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Responsibilities
Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
Report to the sales manager daily for direction setting and unit status report
Qualifications
4 or more years of solid sales experience
Experience closing and securing the sale
At least one year of experience in a leadership role
Effective communication skills
HI driver's license with a clean driving record (included in background)
Pre-employment background check
Key Qualities We Seek at NorthStar:
Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
$28k-44k yearly est. 52d ago
Culinary Services Supervisor
Marbella Redwood City 3.6
Redwood City, CA jobs
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
Responsibilities:
Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties;
Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques;
Trains wait staff on all operating procedures and menu education.
Ensures efficient operating within budgeted guidelines.
Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
Maintains sanitation and control standards in the dining room and wait stations.
Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
Operates in compliance with State and federal government laws.
Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback.
Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
Monitors and adjusts resident's accounts for meal and charge accuracy.
Ensures floor charts and tables are set up correctly.
Assists servers as needed with table service.
Records and tracks daily sales transactions.
Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance.
Maintains POS system through communication with IT support.
Assists Director with timekeeping procedures and practices, and payroll entries, as needed.
Qualifications:
High school diploma or equivalent.
Two (2) years' experience in fine dining.
Dining Room Supervisory experience preferred.
Must be able to work a flexible schedule including nights and weekends.
Excellent communication, organization and customer service skills.
Benefits:
In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Integral Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
JOB CODE: 1006329
$33k-49k yearly est. 23d ago
Restaurant Services Supervisor FT (Food Court)
Table Mountain Casino Resort 4.1
Friant, CA jobs
Under general direction from the Restaurant Services Manager, responsible for the daily supervision of Food and Beverage outlets in the casino. Ensures that all food and beverage operations are executed to achieve established quality, service, safety and financial goals and objectives and in accordance with all applicable established laws and regulations.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Assist management to ensure guest service needs are identified and deploy resources for staff to provide excellent guest service.
Oversees food and beverage operations and improves staff effectiveness by counseling, training and recommending disciplinary action for employees; planning, delegating, monitoring, and appraising job tasks and results in a timely manner.
Ensures optimum staffing levels by coordinating the schedules of the servers, bartenders, expediters and bussers.
Evaluates food and beverage operations in the casino; seeks opportunities to increase food revenue, decrease expenses, and maximize department productivity without compromising guest satisfaction.
Oversees and monitors the maintenance and sanitation of the assigned food and beverage outlet and equipment to protect the assets, comply with regulations and ensure a safe work environment.
Ensures the consistent cleanliness of dishes, service ware, and preparation utensils.
Maintains high standards of quality, freshness and presentation for all food prepared and served; ensures culinary offerings are reflective of industry standards.
Monitors the work safety program to minimize work-related accidents.
Hosts regular staff meetings to ensure communication between personnel and food and beverage operations.
Keeps leadership informed of status of food and beverage activities by attending meetings and submitting reports.
Assists with month end and daily inventories.
Maintains an accurate and accountable inventory of all food and beverage supplies to included forms, order guides, transfer and purchase logs, manuals, etc; performs a monthly inventory of supplies.
Supervises offsite food and beverage functions as needed.
Verify and ensure that Food and Beverage services are in accordance with the direction given by the Restaurant Services Manager as well as Casino Service standards and performance objectives, including to cleanliness and appearance of assigned restaurant area(s).
Assist Restaurant Services Manager in monitoring training of all personnel including sequence of service, ServSafe and guest service standards. Make tools available to Team Members so they can effectively perform the necessary job duties.
Ensure that Casino, Food and Beverage operational Policies, Procedures, and regulations are followed.
Responsible to be visible in the outlets and on the Casino floor thorough out the shift.
Assist the Restaurant Services Manager in providing work and break schedules and Team Member evaluations.
Assist with progression of Team Member career development plans through mentoring and coaching.
Meet with guests to resolve concerns in accordance with guest service standards and procedures.
Maintains confidentiality of all privileged information.
Performs other duties as required.
Access to Sensitive Areas: Food and Beverage storage areas.
Signatory Authority: Department orders, requisitions, and personnel related forms.
Minimum Qualifications:
High School Diploma or equivalent is required unless waived by Human Resources Management. Three (3) years of cash handling and guest service experience required. Three (3) years of supervisory experience preferred. Excellent leadership, interpersonal skills, written and verbal communication, decision-making skills and problem-solving abilities required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Knowledge of the principles and practices within the food and beverage/hospitality industries.
Knowledge of food service quality and safety standards.
Knowledge of proper spelling, grammar, punctuation, and basic arithmetic.
Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, presentation software (such as PowerPoint).
Skill in preparing, reviewing, and analyzing operational and financial reports.
Skill in providing leadership to, supervising, training, and evaluating assigned staff.
Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
Ability to communicate effectively in the English language both verbally and in writing.
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
Ability to maintain confidentiality.
Ability to analyze situations and adopt appropriate courses of action.
Ability to work independently and meet strict time lines.
Ability to make solid decisions and exercise independent judgment.
Ability to manage a number of priorities simultaneously.
Ability to interpret applicable federal, state, county, and local laws, regulations, and requirements.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
Work is generally performed in an office setting with a moderate noise level. Occasional work is performed in a casino setting and may be exposure to second-hand smoke and a moderate noise level. While performing the duties of this position, the work environment is occasionally noisy and employee will work indoors and outdoors (exposed to weather conditions). Extended hours and irregular shifts may be required. Tight time constraints and multiple demands are common.
Must be able to work Nights, Weekends, and Holidays
$48k-71k yearly est. 60d+ ago
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