Retail & Attractions Supervisor
Traverse City, MI jobs
Pay: $18.50 per hour
At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Essential Duties & Responsibilities
Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members
Monitors performance of attendants, providing real time feedback and coaching
Ensures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standards
Participates in recruitment and selection of talent for retail and attractions
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairs
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Adherence to all standard operating procedures related to the role
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year previous experience in Retail
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience in a previous retail or hospitality leadership role
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs
Ability to stand/sit and walk for long periods of time
Ability to bend, stretch and twist
Estimated Salary Range:
- $18.50 per hour annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Retail Area Supervisor
San Antonio, TX jobs
Year-Round Leadership Role Starting Rate:$18.00 per hour WHAT WE PROVIDE:
This is a year-round leadership opportunity that offers a competitive hourly wage and a robust employee perks package:
401(k) with company match
Complimentary park admission for employees and their guests
Flexible scheduling with a minimum average of 30+ hours per week
Access to employee discounts and development programs
ROLE OVERVIEW:
As a Retail Area Supervisor, you play a key leadership role in supporting the day-to-day operations of our retail stores while fostering a high-performance team culture. This position blends operational execution with people leadership, requiring a hands-on, solutions-driven leader who models integrity, creates strong team dynamics, and drives exceptional guest service. You are expected to lead by example, support team growth, and elevate the overall retail experience.
KEY RESPONSIBILITIES WITH EMBEDDED LEADERSHIP EXPECTATIONS:
Oversee daily opening and closing procedures, ensuring accuracy, preparedness, and consistency. By leading with presence and reliability, you set the tone for operational success and team accountability.
Handle customer concerns, register voids, and transactional issues with urgency and professionalism. You lead with respect and empathy, modeling service recovery excellence for your team.
Direct team members in the setup and maintenance of displays and sales areas, creating a visually appealing and guest-ready retail environment. You empower others to take ownership of their workspace and take pride in their contributions.
Support scheduling and staffing coordination, including managing call-outs and adjustments. You lead with transparency and clear communication to ensure every shift is covered and every team member feels supported.
Coach, mentor, and assist team leads and supervisors, reinforcing expectations and encouraging continuous development. You take an active role in building others up-recognizing strengths, offering feedback, and guiding performance improvement.
Perform and guide others through inventory-related tasks using computerized systems. You bring structure and attention to detail while training others to develop the same level of precision.
Model strong register operations, executing cash handling accurately and ensuring team members are trained to meet or exceed those standards. You reinforce consistency through real-time feedback and positive reinforcement.
Deliver outstanding sales and service by engaging with guests, assisting with purchases, and resolving questions with enthusiasm. You help your team understand how their work contributes to the bigger picture of the guest experience.
Maintain a clean, safe, and welcoming work environment, following and enforcing all safety protocols and Six Flags policies. You model safety-conscious behavior and hold others accountable to the same standard.
Promote a team culture of integrity, inclusion, and professionalism. You foster open communication, embrace diverse perspectives, and ensure everyone feels valued and heard.
Lead store setup and merchandising, ensuring all products are well-stocked, attractively presented, and aligned with visual guidelines. You balance creative display strategies with data-informed sales decisions.
Document and respond to team performance issues, using respectful, corrective coaching strategies that focus on improvement and alignment with park values.
Support other areas of the Retail Department and assist with cross-functional needs. You lead with flexibility and collaboration, stepping in wherever needed to support park operations.
Fulfill additional responsibilities as assigned, demonstrating dependability, initiative, and a guest-first mindset in all areas.
WHAT YOU WILL NEED:
Must be at least 18 years old
Cash handling departments may require a passing score on a math assessment
Excellent verbal and written communication skills
Strong organizational and interpersonal abilities
Ability to train others in proper stocking, setup, and display techniques
Comfortable working in a fast-paced, guest-focused environment
Ability to work a flexible schedule including weekends, evenings, and holidays
LEADERSHIP PRESENCE EXPECTATIONS:
As a leader, your visibility and consistency are essential to team success. You are expected to:
Be available for most weekends (Friday-Sunday) and at least two weekdays (Monday-Thursday)
Arrive prepared and on time to all scheduled shifts
Adapt to business needs and help lead through peak periods or staffing challenges
Uphold professionalism in demeanor, dress, and interactions at all times
REPORTS TO: Retail Full-Time Supervisor and Retail Manager
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Interested Candidates should apply online at jobs.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
Premium Services - Area Supervisor
San Antonio, TX jobs
Year-Round Leadership Role Starting Rate: $18.00 per hour WHAT WE PROVIDE:
This is a year-round leadership opportunity at Six Flags Fiesta Texas. The role offers a competitive hourly wage and a full range of benefits:
Medical, Dental, and Vision Insurance
Paid Time Off (Vacation, Sick Leave, and Jury Duty)
401(k) with company match
Complimentary park admission for you and your guests
Flexible scheduling with a minimum average of 30+ hours per week
Access to exclusive employee perks and professional development
ROLE OVERVIEW:
As the Premium Services- Area Supervisor, you will lead the daily operations of the Rentals Department, including Stroller/EVC Rentals, Cabana Rentals, Valet Parking, and VIP Tours. This position requires a visible, action-oriented leader who creates an environment of trust, consistency, and exceptional guest service. You'll lead from the front-developing your team, optimizing operations, and modeling a strong commitment to safety, accountability, and inclusion.
KEY RESPONSIBILITIES WITH EMBEDDED LEADERSHIP EXPECTATIONS:
Oversee the daily Rentals operation by maintaining a safe, efficient, and guest-friendly environment. You will set the example by being present, proactive, and guest-focused in your approach to leadership.
Lead all Rentals locations-Stroller/EVC Rentals, Cabanas, Valet Parking, and VIP Tours-by fostering a team culture rooted in respect, collaboration, and operational excellence. You demonstrate leadership by encouraging open communication and supporting the success of each team member.
Communicate with guests proactively, especially those with online purchases, using tools like Accesso Reporting. You lead with integrity by ensuring accurate, timely, and helpful communication to enhance the guest experience.
Maintain proper staffing levels and create schedules in advance. You model accountability by being organized and responsive to changing business needs while ensuring your team feels supported and informed.
Manage labor expenses by monitoring trends and making data-driven decisions that balance guest needs with operational efficiency. You take ownership of outcomes and challenge your team to uphold standards through strong time and task management.
Train, coach, and counsel employees, ensuring they are set up to succeed. You lead by developing others-providing regular feedback and recognizing team members' strengths, while offering support where improvement is needed.
Motivate and inspire your team to perform at their best each day. Your positive attitude and passion for the guest experience will energize your team and reinforce a high-performance culture.
Reinforce a culture of safety and accountability by turning in weekly safety audits, modeling safe behaviors, and ensuring all guidelines are followed. You lead through presence-consistently reinforcing expectations and celebrating safe practices.
Perform the responsibilities of all Rentals roles as needed. Whether assisting at the front lines or resolving guest concerns, you embody servant leadership by being willing to jump in wherever needed and supporting your team first.
Promote cross-departmental collaboration by being available to support Retail, Games, and other teams. You lead with flexibility, adaptability, and a willingness to contribute to the greater success of the park.
Serve as Manager-on-Duty (MOD) during assigned 305 shifts. Your professionalism, poise under pressure, and visible leadership will help keep park operations running smoothly and teams motivated.
Model availability and presence, working most weekends and at least two weekdays. You understand that leadership means being visible, accessible, and reliable during peak periods-setting the tone through consistency and accountability.
QUALIFICATIONS:
Be at least 18 years of age
Minimum of 3 years of supervisory experience, preferably in a high-volume or guest-facing environment
Successful completion of the Six Flags Fiesta Texas Driver's Training Course
TABC (Texas Alcoholic Beverage Commission) certification
High School Diploma or equivalent; post-secondary education a plus
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Strong organizational, communication, and problem-solving skills
Ability to lead, train, and motivate a diverse team in a dynamic environment
Willingness to work flexible hours including weekends, holidays, and nights
Strong presence, professional demeanor, and guest-first mindset
OTHER NOTES:
This role includes both indoor and outdoor responsibilities in varying weather conditions
Additional duties may be assigned to support overall park operations
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Interested Candidates should apply online at Jobs.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
Retail Supervisor
San Antonio, TX jobs
Job Type: Seasonal Pay Rate: $14/hr.
At Six Flags Fiesta Texas, leadership means more than managing a team - it means inspiring excellence, driving results, and creating unforgettable guest experiences. In return, we offer:
Free employee admission to any Six Flags park
Complimentary tickets for friends and family
25% employee merchandise discount
Flexible scheduling
Daily and weekly pay option
A leadership role where you can grow your impact and your career
THE ROLE- LEAD WITH PUPOSE
As a Retail Supervisor, you are responsible for the strategic and day-to-day success of multiple retail locations within the park. You lead with integrity, develop high-performing teams, and ensure every guest interaction reflects the values and standards of Six Flags. Through operational excellence and team empowerment, you will maximize revenue, guest satisfaction, and team engagement.
YOUR LEADERSHIP IMPACT:
Lead with Integrity & Respect: Champion a culture of professionalism, safety, and inclusion. Foster a work environment where every team member feels valued and respected.
Set the Example: Demonstrate excellence in service, presentation, and professionalism. Model behavior that inspires pride and accountability.
Build and Support a Strong Team: Recruit, onboard, train, and retain team members. Identify individual strengths and develop them through coaching and mentorship.
Communicate Clearly and Positively: Share information across all levels of your team. Encourage open dialogue, deliver feedback with clarity and care, and foster a positive feedback culture.
Inspire Through Action: Help the team connect their work to the park's success. Bring energy and purpose to each shift and lead with a guest-first mindset.
Take Ownership: Drive revenue and manage labor and operational budgets. Set clear expectations and ensure accountability at every level of your team.
Develop Yourself and Others: Invest in your growth and that of your team. Provide ongoing feedback and development opportunities, and champion continuous improvement.
Availability & Presence: Be consistently present during critical operational hours, including weekends and holidays, to lead by example and provide hands-on support when it's needed most.
KEY RESPONSIBILITIES:
Oversee daily retail operations across multiple locations with a focus on profitability, efficiency, and guest satisfaction
Lead the recruiting, onboarding, and development of Team members, cultivating a high-performance culture
Monitor staffing levels and optimize schedules to align with labor budgets and peak guest flow
Manage inventory levels, conduct loss prevention audits, and ensure accurate product pricing and merchandising
Analyze sales performance, track KPIs, and implement strategies to exceed revenue targets
Drive guest experience initiatives that result in improved satisfaction and return visitation
Serve as the key liaison between the Retail team and park leadership, advocating for team needs and park priorities
Ensure timely and accurate completion of performance reviews, coaching sessions, and corrective actions
Lead by example in all areas of safety, operations, and customer service; ensure all team members follow park policies and safety protocols
Execute all opening and closing procedures, including cash handling and reconciliation
Resolve guest issues promptly and professionally, turning challenges into positive experiences
Step into team member and lead roles as needed to support smooth operation
WHAT YOU BRING TO THE ROLE:
Proven leadership experience in a fast-paced retail, theme park, or guest-service environment
Excellent communication, problem-solving, and coaching skills
Strong organizational and analytical abilities to manage staffing, sales, and inventory
Passion for delivering exceptional guest experiences and developing strong teams
Availability to work weekends, evenings, and holidays as required
Ability to lift, move, and stock merchandise and stand for extended periods
OTHER NOTES:
Reports to Retail Manager and Department Head
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Interested Candidates should apply online at: Jobs.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
Workforce Management Manager $90,000-$110,000
Vallejo, CA jobs
Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability.
Responsibilities:
This position will create value for the company by forecasting and identifying staffing needs alongside working with the recruiting team.
Qualifications:
Outstanding leadership, team motivator to drive results, and a leader of change.
Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas.
Comfortable presenting in a group setting.
Provide guest service according to Six Flags Entertainment Corporation standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintain cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Outstanding leadership, team building and motivational skills.
Excellent Communication skills, able to communicate using different avenues.
Ability to work in a fast-paced environment and adapt to change on a moment's notice.
Recognizing quality employees and develop future leadership.
Auto-ApplySr. Field Ops Support Manager
San Jose, CA jobs
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Sr. Field Ops Support Manager
Anaheim, CA jobs
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Dunkin'/Baskin-Robbins Store Manager
Carlton, MN jobs
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Domino's District Manager
Valdosta, GA jobs
The Area Supervisor/District Manager is responsible for managing end-to-end operations of an assigned team of Checkmate (Dominos) stores with an emphasis on maximizing sales and profitability. The Supervisor is responsible for executing company initiatives, ensuring all stores are compliant with company standards, and leading a team of store managers and team members to drive positive team member engagement and retention.
Do you have the skills to fill this role Read the complete details below, and make your application today.
***Minimum 1 year multi-unit experience in restaurant industry ***
RESPONSIBILITIES
• Provide direction and communication company, market, and area goals and offer plan to achieve them. Partner with GMs to set goals.
• Conduct daily store visits and weekly self-OAs to ensure standards are being maintained
• Coach and develop team members at all levels to ensure efficiency of their positions
• Empower GMs and AMs to take full accountability for store performance; hold team accountable to expectations, goals, and systems.
• Drive compliance completion; collaborate with store managers to provide recommendations and guidance on how to increase compliance numbers
• Ensure all team members follow safety and security protocols
• Support all innovation rollouts and ensure implementation
• Support team member onboarding
• Ensure operational goals are met; ADT, CSAT, OA, EBITDA, Food & Labor
• Reinforce execution of key DPI policies and standards
• Identify and diagnose ongoing operational gaps in underperforming stores; develop formal action plans to resolve gaps
• Partner with field support resources to address gaps
• Hold GMs accountable to executing action plans and track progress and promote a sense of urgency
• Ensure excellent customer service
• Enforce systems and processes that drive effective hiring, retention, training, and development
• Hold General Managers accountable to ensure meeting staffing and training goals
• Identify and develop high-potential Assistant Managers as succession candidates for the General Manager position; ensure certifications are completed
• Coordinate with Human Resources to strategize on staffing and turnover practices
• Drive team member and customer engagement
• Conduct General Manager performance appraisals and provide feedback with a focus on development
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop executive presentations and present key trends and results to SAS
• Present financial/operational weekly updates during Market Leadership and GM meetings
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.) xevrcyc
• Partner with SAS to identify and pursue "new" AWUS growth opportunities through store relocation, re-imaging and new builds
• Manage calendar to reflect weekly plan
• Complete all applicable forms in Zenput
• Ensure store communication boards are updated and in compliance
Qualifications
• Minimum 1 year multi-unit experience in restaurant industry
• Experienced in ensuring operational effectiveness for multi-unit organizations
• Ability to read financial statements; strong analytical skills
• Ability to effectively and professionally provide guidance and coaching to store management and TMs
• Ability to plan and conduct effective meetings
• Experience in working independently with a result orientation
• Strong oral and written communication skills including public speaking
• Strong organizational skills
JB.0.00.LN
Restaurant Zone Manager
Morgantown, WV jobs
Initial hiring pay range (based on location, experience, etc.): $17-17.75 / hour
At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Managers:
Medical, Dental, Vision & Pharmacy Benefits
Dependent Care & Healthcare Flexible Spending Accounts
Company-provided Life and Disability insurance
Hospital Indemnity, Accident and Critical Illness
401(k) With Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
One Pass Gym Membership Program
Tuition Reimbursement
Crewmember Assistance Program
Pet Insurance
Perks & Rewards for Restaurant Managers:
Weekly Pay!
Competitive pay
Paid Time Off & Sick time
8 paid Holidays a year
Early closure for company events
Casual Work Attire
Perkspot Employee Discount Programs
Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
Some locations may vary
Job Description
Your Role at Raising Cane's:
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in management responsibilities of one restaurant zone's operations.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Your Impact and Responsibilities:
Purpose of the position:
Ensures operations meet Raising Cane's standards in one restaurant zone during a shift
General to the role:
Enforces Raising Cane's policies and standards
Manages assigned zone according to Raising Cane's operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Directs crewmembers during a shift
Provides exemplary customer service
Supports execution of reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned
Qualifications
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize problems, set goals, execute and convert plans into action to solve problems
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Must complete all required Raising Cane's company training programs
1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience
Must be 18 years of age or older
High school diploma or equivalent preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Terms of Use
Privacy Policy
Candidate Privacy Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Domino's District Manager
Georgia jobs
The Area Supervisor/District Manager is responsible for managing end-to-end operations of an assigned team of Checkmate (Dominos) stores with an emphasis on maximizing sales and profitability. The Supervisor is responsible for executing company initiatives, ensuring all stores are compliant with company standards, and leading a team of store managers and team members to drive positive team member engagement and retention.
Do you have the skills to fill this role Read the complete details below, and make your application today.
***Minimum 1 year multi-unit experience in restaurant industry ***
RESPONSIBILITIES
• Provide direction and communication company, market, and area goals and offer plan to achieve them. Partner with GMs to set goals.
• Conduct daily store visits and weekly self-OAs to ensure standards are being maintained
• Coach and develop team members at all levels to ensure efficiency of their positions
• Empower GMs and AMs to take full accountability for store performance; hold team accountable to expectations, goals, and systems.
• Drive compliance completion; collaborate with store managers to provide recommendations and guidance on how to increase compliance numbers
• Ensure all team members follow safety and security protocols
• Support all innovation rollouts and ensure implementation
• Support team member onboarding
• Ensure operational goals are met; ADT, CSAT, OA, EBITDA, Food & Labor
• Reinforce execution of key DPI policies and standards
• Identify and diagnose ongoing operational gaps in underperforming stores; develop formal action plans to resolve gaps
• Partner with field support resources to address gaps
• Hold GMs accountable to executing action plans and track progress and promote a sense of urgency
• Ensure excellent customer service
• Enforce systems and processes that drive effective hiring, retention, training, and development
• Hold General Managers accountable to ensure meeting staffing and training goals
• Identify and develop high-potential Assistant Managers as succession candidates for the General Manager position; ensure certifications are completed
• Coordinate with Human Resources to strategize on staffing and turnover practices
• Drive team member and customer engagement
• Conduct General Manager performance appraisals and provide feedback with a focus on development
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop executive presentations and present key trends and results to SAS
• Present financial/operational weekly updates during Market Leadership and GM meetings
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.) xevrcyc
• Partner with SAS to identify and pursue "new" AWUS growth opportunities through store relocation, re-imaging and new builds
• Manage calendar to reflect weekly plan
• Complete all applicable forms in Zenput
• Ensure store communication boards are updated and in compliance
Qualifications
• Minimum 1 year multi-unit experience in restaurant industry
• Experienced in ensuring operational effectiveness for multi-unit organizations
• Ability to read financial statements; strong analytical skills
• Ability to effectively and professionally provide guidance and coaching to store management and TMs
• Ability to plan and conduct effective meetings
• Experience in working independently with a result orientation
• Strong oral and written communication skills including public speaking
• Strong organizational skills
JB.0.00.LN
Store Manager - Dunkin'/Baskin-Robbins
Guttenberg, IA jobs
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
General Manager
Orange, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
Hewitt, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
College Station, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Store Manager
Delton, MI jobs
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
General Manager
Madisonville, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager South Central GA North East FL
Madison, FL jobs
Job Details Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Job Descriptions * $800/weekly base salary
* Benefits including Medical, Dental and Paid Vacation (subject to eligibility requirements)
* Monthly Bonus based on Sales, Service, Profitability and Standards Compliance
ARE YOU THE ONE FOR OUR TEAM?
We are looking for experienced restaurant managers for our fast growing company. Are you looking for endless growth opportunities? Do you enjoy a high energy environment in which you have the opportunity to build your own team? Does the thought of mentoring and developing the managers and Domino's Franchisees of tomorrow excite you? Have you ever considered taking the path to being a Franchisee yourself? Then look no further we have got the job for YOU!
(previous successful restaurant management experience may be considered for increased base salary)
Our expectations of the General Manager role include:
Recruiting, training and managing store employees
Ensuring all operation standards are exceeded and that health and safety standards are upheld at all times
Inventory control and food cost management
Control labor costs as well as meet and exceed performance goals
Review and complete all necessary paperwork in timely manner
Excellent Customer Service and Service Recovery skills.
Maintaining a fun and professional work environment
General Manager Qualifications:
Minimum of 1 years experience
Outstanding interpersonal and communication skills (written and verbal)
Outstanding motivational skills and positive attitude
Strong leadership and problems solving skills
Ability to empower team members
Please apply to this job with your resume by hitting apply. xevrcyc
JB.0.00.LN
General Manager
Hempstead, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
Vinton, LA jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.