Service Corporation International jobs in The Villages, FL - 29 jobs

Our associates celebrate lives. We celebrate our associates. This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This individual contributor role is responsible for providing assistance with event planning and reporting of Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families' loved ones. This includes reserving special rooms, food, and creating mementos. Effective communication skills and attention to detail is required to stay on schedule with daily tasks. JOB RESPONSIBILITIES Event Planning Framework * Work with locations' leaders to schedule staff training for events and packages * Assist Manager with training documents and presentations * Work with location staff to ensure sufficient inventory of event items and products * Maintain list of local and online vendors to accommodate personalized service needs Event Coordination * Retrieve and maintain personalized order forms for celebration packages * Maintain a sense of empathy and support when communicating with families * Create checklists of contents, items and music needed for services * With Manager approval, purchase recommended decor for services * May be required to retrieve inventory displays and other items needed from storage * Communicate with location staff scheduling for set up of events and breakdowns * In compliance with company policies and guidelines, manage and file all pre and post forms and documentation in a timely manner * This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education * High school diploma or equivalent required * Associate Degree in hospitality preferred but not required Certifications/Licenses * Valid state driver's license in good standing Experience * Two years of hospitality or event planning work experience including assisting with souring, revenue and expenditure tracking * One year funeral industry experience preferred but not required Knowledge, Skills and Abilities * Exemplary organizational skills * Ability for a high level of creativity and design techniques * Effective communication skills, both written and oral * Intermediate Excel and other MS Office Suite skills * Strong work ethic * Ability to adapt to competing deadlines * Effective and empathetic communication skills Work CONDITIONS Work Environment * Work mostly indoors during all seasons and weather conditions * Limited amount of local and/or multiple location traveling required * Comply with Field dress code policy Work Postures * Sitting continuously for many hours per day, up to 6 hours per day * Climbing stairs to access buildings when needed Physical Demands * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Lifting up to 25 pounds * Occasional walking, kneeling and reaching Work Hours * May be required to work beyond "standard" business hours * Limited travel Postal Code: 32771 Category (Portal Searching): Administration and Clerical Job Location: US-FL - Sanford

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. Job Responsibilities * Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items * Prepares documents related to services, cremations, maintenance, as directed by management * Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations * Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. * Run errands such as for floral delivery, picking up of supplies, documents, etc * Serves as an usher and may park cars or perform any transportation requirements. * Drives Funeral Home vehicles for services and picking up families * Ensures refreshments are available (where allowed by law) * Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. * Prepares documents related to services, cremations, maintenance etc., * Greets and receives client families and / or other persons entering the office for information and assistance * Accommodates the needs of the family during a service and/or visitation * May wash and clean funeral home vehicles and other client vehicles as required from time to time Minimum Requirements Education * High school diploma or equivalent Experience * Previous customer service and/or sales experience preferred * Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses * Valid state driver's license with an acceptable driving record required Knowledge, Skills and Abilities: * High level of compassion and integrity * Clear and concise verbal and written communication skills * Professional behaviors and team player Postal Code: 32726 Category (Portal Searching): Operations Job Location: US-FL - Eustis

Our associates celebrate lives. We celebrate our associates. Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care, and respect. Certified a Great Place to Work 3 years in a row, we understand that our team members are our greatest asset. In addition to a work schedule unique to our industry, some rewarding benefits we provide include: A generous compensation package, which consists of a base salary + bonus potential Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.) 401(k) with company match Paid Time Off (Vacation, Sick, Holiday and Personal time) Cell phone reimbursement Job-related training, tuition reimbursement, and career path development Company discounts, and more Work/Life Balance Office Hours M - F, 8:30 AM to 5 PM schedule We are currently looking for a compassionate, hard-working, and self-driven licensed Funeral Director to join our team. Essential Duties and Responsibilities Meet with At-Need families in a professional, organized and caring manner. Making arrangements and performing administrative duties, including preparing documents, processing reports, answering phones, and performing other tasks as assigned. Who should apply? Those who are dedicated to serving families; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards. Requirements: Graduation from accredited mortuary college required A Valid State Funeral Director license required Associate's or Bachelor's degree a plus where not required for FD license High level of compassion and integrity Good communication skills Proficient in computers and the ability to use technology while meeting with families If this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society! Postal Code: 32779Category (Portal Searching): OperationsJob Location: US-3907 Wekiva Springs Rd, Longwood, FL - Neptune Society--Orlando

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance. JOB RESPONSIBILITIES Transfers * Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification * Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures * For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression * Enters deceased event information into proprietary software according to company procedures * Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance * Washes, vacuums, and cleans vehicles ensuring vehicle is presentable * Fuels vehicles as necessary * Follows safety guidelines and expenditure processes * Maintains personal protective and transfer supplies in vehicles including cleaning products * Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum Requirements Education * High School Diploma or equivalent Licenses * Current state/province issued driver's license with an acceptable driving record Experience * At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred Knowledge, Skills and Abilities * Ability work schedule to support business needs including weekends and nights * Ability to work on-call weekends, nights and holidays rotation * Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds * Ability to drive in hazardous, heavy traffic, and weather conditions * Basic computer skills required WORK CONDITIONS Work Environment * Work indoors and or outdoors during all seasons and weather conditions * Local and/or multiple location traveling required * Comply with Field dress code policy Work Postures * Frequent, continuous periods of time standing, up 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Lifting, pushing, pulling up to 75 pounds Work Hours * Working beyond "standard" hours as the need arises * Local travel up to 100% using company vehicle Postal Code: 34601 Category (Portal Searching): Operations Job Location: US-FL - Brooksville

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates. JOB RESPONSIBILITIES * Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained * Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment * Removes debris and trash from grounds. May include turning down vases and removing wilted flowers * Participates on teams for openings and closings for interments, entombments and inurnments * Assists in determining the location and layout of individual graves with assistance, complying with verification procedures * May perform minor repairs to the cemetery, building systems or equipment * May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision * May assist in moving and installing burial vaults * Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines * This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education * High school diploma or equivalent required Certification/License Experience * Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment * Funeral industry experience preferred Knowledge, Skills and Abilities * Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower * Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) * Ability to work in extreme weather conditions * Physically agile and dexterous * Ability to operate equipment in a safe and careful manner * Ability to effectively work with others to accomplish tasks * Ability to communicate effectively with associates, contractor personnel and client families * Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS Work Environment * Work outdoors during all seasons and weather conditions * Comply with Field dress code policy Work Postures * Frequent, continuous periods of time standing, up 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Lifting, pushing, pulling up to 50 pounds Work Hours * Working beyond "standard" hours as the need arises * Schedule may fluctuate, if a need arises, to an earlier or a later shift Postal Code: 32771 Category (Portal Searching): Cemetery Maintenance Job Location: US-FL - Sanford

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. JOB RESPONSIBILITIES Staff Management and Leadership * Meet and exceed established location sales quotas * Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures * Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers * Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service Market Share * Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community * Analyze and be aware of competitor pricing * Plan and participate in community events designed to develop prospects and heighten awareness of the location Expense Management * Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws * Approve all discounts offered to customers * Prepare reports that demonstrate compliance with financial controls Operations Support * Maintain all marketing materials, training manuals, sales equipment and other sales supplies * Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies * Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public Compliance * Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure * Ensure compliance of sales practices with federal, state/provincial and local regulations MINIMUM Requirements Education * High school or equivalent * Bachelor's degree preferred Experience * Sales Management experience of 3-5 years required * Sales Counselor and sales supervisory experience preferred * Cemetery Experience preferred. * Experience presenting, training, coaching and motivating salespeople and sales forces a plus Licenses * Valid state/province driver's license with good driving record * Insurance license as required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Working knowledge of Windows-based PC environment and MS office applications * Knowledge of Customer Relationship Management systems a plus * Ability to maintain confidentiality * Ability to work beyond standard business hours when necessary to service customers * Ability to set goals for employees that are challenging but achievable Compensation: $105,700 to $222,100 earnings potential Postal Code: 34480 Category (Portal Searching): Sales Job Location: US-FL - Ocala

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB RESPONSIBILITIES Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver's license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company's internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Postal Code: 32763Category (Portal Searching): SalesJob Location: US-FL - Orange City

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES * Prepares death certificates, prayer cards and related documents * Completes required permits and or certificates * Prepares and processes Veteran's Paperwork * Prepares marker monument placement paperwork * Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules * Prepares and distributes daily schedules, reports, and documents * Receives and processes payments and contracts * Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers * Orders office supplies * Oversees the processing of installation orders to grounds and maintenance departments * Processes accounts payable transactions * Assists with the preparation of obituaries * Assists Location Management, Sales, Family Service Counselors and payroll as needed * Acts as backup to Receptionist * Greets family members and friends * Communicates client family's needs promptly and accurately to the appropriate staff member * Conveys a sense of concern and empathy with client family members at all times * Responds to customer inquiries via telephone, internet and in person * Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education * High School or equivalent Experience * 1 - 2 years of experience in an office clerical or customer service capacity required * Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities * Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience * MS Office Suite experience preferred * Basic mathematics skills required * Good verbal and written communication skills * Strong organizational skills and detail oriented * High level of compassion and integrity * Ability to maintain confidentiality Postal Code: 32789 Category (Portal Searching): Administration and Clerical Job Location: US-FL - Winter Park

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation * Holds self-accountable for prospecting a minimum of 1-2 hours each day * Obtains referrals from families served by the location * Networks and builds community and civic relationships * Explains and presents presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity Build Relationships with Families * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Follows through on all customer problems and requests * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Shares family concerns with rest of the SCI team Minimum Requirements Education * High school diploma or equivalent * 1-2 years of college or an equivalent of education and experience Experience * High school equivalency and 1-2 years of college or an equivalent of education and experience * 1-2 years of customer service or sales industry experience preferred Licenses * Current state/province issued driver's license with an acceptable driving record * Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Must be able to pass the Company's internal presentation certification within thirty days of hire * Ability to work a number of evenings and or weekends every month * Ability to drive frequently * Ability to obtain and maintain an insurance license if required by state/province * Flexible hours but, at times must have the ability to work up to 12 hours in a day * Ability to treat others with empathy and respect * Knowledge of computers and some software * Customer service skills * Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked) Postal Code: 32712 Category (Portal Searching): Sales Job Location: US-FL - Apopka

Our associates celebrate lives. We celebrate our associates. This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This individual contributor role is responsible for providing assistance with event planning and reporting of Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families' loved ones. This includes reserving special rooms, food, and creating mementos. Effective communication skills and attention to detail is required to stay on schedule with daily tasks. JOB RESPONSIBILITIES Event Planning Framework Work with locations' leaders to schedule staff training for events and packages Assist Manager with training documents and presentations Work with location staff to ensure sufficient inventory of event items and products Maintain list of local and online vendors to accommodate personalized service needs Event Coordination Retrieve and maintain personalized order forms for celebration packages Maintain a sense of empathy and support when communicating with families Create checklists of contents, items and music needed for services With Manager approval, purchase recommended decor for services May be required to retrieve inventory displays and other items needed from storage Communicate with location staff scheduling for set up of events and breakdowns In compliance with company policies and guidelines, manage and file all pre and post forms and documentation in a timely manner This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Associate Degree in hospitality preferred but not required Certifications/Licenses Valid state driver's license in good standing Experience Two years of hospitality or event planning work experience including assisting with souring, revenue and expenditure tracking One year funeral industry experience preferred but not required Knowledge, Skills and Abilities Exemplary organizational skills Ability for a high level of creativity and design techniques Effective communication skills, both written and oral Intermediate Excel and other MS Office Suite skills Strong work ethic Ability to adapt to competing deadlines Effective and empathetic communication skills Work CONDITIONS Work Environment Work mostly indoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Comply with Field dress code policy Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings when needed Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting up to 25 pounds Occasional walking, kneeling and reaching Work Hours May be required to work beyond “standard” business hours Limited travel Postal Code: 32771Category (Portal Searching): Administration and ClericalJob Location: US-FL - Sanford

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). Job Responsibilities Arrangements Conference * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. * Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. * Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning * Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. * May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. * May attend community or charity events to represent and promote the location or market. General * Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. * Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum requirements Education & Licenses * Graduated from an accredited school or college of mortuary science * Current Funeral Director license within the practicing state * Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience * Industry experience is preferred Knowledge, Skills & Abilities * Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. * Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives * Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated * Ability to build professional and trusting business relations * Professional written and verbal communication skills * Public speaking skills with the ability to influence and gain consensus * Proficient using databases in automated processes * Proficient MS Office skills Work conditions * Environment - Work is both indoors and outdoors during all seasons and weather * Attire - professional business attire required when in contact with families * Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings * Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps * Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary Postal Code: 32771 Category (Portal Searching): Operations Job Location: US-FL - Sanford

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance. JOB RESPONSIBILITIES Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression Enters deceased event information into proprietary software according to company procedures Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary Follows safety guidelines and expenditure processes Maintains personal protective and transfer supplies in vehicles including cleaning products Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum Requirements Education High School Diploma or equivalent Licenses Current state/province issued driver's license with an acceptable driving record Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights Ability to work on-call weekends, nights and holidays rotation Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds Ability to drive in hazardous, heavy traffic, and weather conditions Basic computer skills required WORK CONDITIONS Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds Work Hours Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle Postal Code: 34601Category (Portal Searching): OperationsJob Location: US-FL - Brooksville

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates. JOB RESPONSIBILITIES Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment Removes debris and trash from grounds. May include turning down vases and removing wilted flowers Participates on teams for openings and closings for interments, entombments and inurnments Assists in determining the location and layout of individual graves with assistance, complying with verification procedures May perform minor repairs to the cemetery, building systems or equipment May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision May assist in moving and installing burial vaults Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Certification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment Funeral industry experience preferred Knowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) Ability to work in extreme weather conditions Physically agile and dexterous Ability to operate equipment in a safe and careful manner Ability to effectively work with others to accomplish tasks Ability to communicate effectively with associates, contractor personnel and client families Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS Work Environment Work outdoors during all seasons and weather conditions Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Lifting, pushing, pulling up to 50 pounds Work Hours Working beyond “standard” hours as the need arises Schedule may fluctuate, if a need arises, to an earlier or a later shift Postal Code: 32771Category (Portal Searching): Cemetery MaintenanceJob Location: US-FL - Sanford

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. JOB RESPONSIBILITIES * Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items * Prepares documents related to services, cremations, maintenance, as directed by management * Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations * Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. * Run errands such as for floral delivery, picking up of supplies, documents, etc * Serves as an usher and may park cars or perform any transportation requirements. * Drives Funeral Home vehicles for services and picking up families * Ensures refreshments are available (where allowed by law) * Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. * Prepares documents related to services, cremations, maintenance etc., * Greets and receives client families and / or other persons entering the office for information and assistance * Accommodates the needs of the family during a service and/or visitation * May wash and clean funeral home vehicles and other client vehicles as required from time to time MINIMUM Requirements Education * High school diploma or equivalent Experience * Previous customer service and/or sales experience preferred * Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses * Valid state driver's license with an acceptable driving record required Knowledge, Skills and Abilities: * High level of compassion and integrity * Clear and concise verbal and written communication skills * Professional behaviors and team player Postal Code: 32792 Category (Portal Searching): Operations Job Location: US-FL - Winter Park

Our associates celebrate lives. We celebrate our associates. Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors. JOB RESPONSIBILITIES * Convert Company provided leads into sales. * Maintain a network of customers from Company provided leads. * Builds and maintains a network of sources from which to identify new sales leads. * Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. * Demonstrates the functions and utility of products or services to customers based on their needs. * Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. * Daily use of SalesForce or applicable CRM system. * Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home. * Report daily, weekly, monthly sales and appointments to Sales Manager * Comply with industry compliance during the entire sales process * Other responsibilities as assigned. MINIMUM Requirements Education * High school diploma or Equivalent Certification/License * Appropriate Funeral Director License in Specific States Only * First 30 days of employment complete PAA Curriculum Certification Dignity University Experience * 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required) * 1-2 years of industry experience (preferred but not required) * 3-5 years in transferable experience Knowledge, Skills and Abilities * Exceptional level of professionalism * Strong telephone, interpersonal and communications skills * High level of compassion and integrity * Strong "one call/visit close" ability * Must be able to multi task, set priorities and manage appointments * Experience with in-home and/or seminar based sales preferred * Proficient computer skills required, with experience working on a tablet preferred * Independent, self-reliant, and self-motivated * Excellent Customer Service Skills. * Conveys information clearly and concisely in written and spoken communication * Resolves problems and provides solutions to customers in a timely manner * Time management and organizational skills * Entry level Microsoft Office Suite (Word, Excel, Outlook) * Reliable transportation * Own a Cellphone Work CONDITIONS When considering the work hours associated with this job, the following factors may apply: Work Environment * Work indoors and outdoors during all seasons and weather conditions * Limited amount of local and/or multiple location traveling * Traveling to customer's homes and local Business * Business casual attire is required when in contact with customers. Work Postures * Frequent, continuous periods of time standing * Sitting continuously for many hours per day * May required climbing stairs to access buildings frequently Physical Demands * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage * Move, push and pull up to 25 lbs. * Driving to and from appointments Work Hours * This outside sales position may require varied work hours depending on customer needs. * Travel locally with the distance varying depending on the market. Postal Code: 32163 Category (Portal Searching): Sales Job Location: US-FL - The Villages

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). JOB RESPONSIBILITIES Arrangements Conference * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. * Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. * Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning * Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. * May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. * May attend community or charity events to represent and promote the location or market. General * Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. * Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum requirements Education & Licenses * Graduated from an accredited school or college of mortuary science * Current Funeral Director license within the practicing state * Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience * Industry experience is preferred Knowledge, Skills & Abilities * Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. * Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives * Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated * Ability to build professional and trusting business relations * Professional written and verbal communication skills * Public speaking skills with the ability to influence and gain consensus * Proficient using databases in automated processes * Proficient MS Office skills Work conditions * Environment - Work is both indoors and outdoors during all seasons and weather * Attire - professional business attire required when in contact with families * Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings * Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps * Hours - Flexibility of availability is a requirement. Standards hours include nights and weekends, when the majority of Services occur. Typically, less than 20 hours a week is worked M-F 8am-5pm; limited amount of local and/or multiple location travel required Postal Code: 34734 Category (Portal Searching): Operations Job Location: US-FL - Gotha

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. Job Responsibilities * Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items * Prepares documents related to services, cremations, maintenance, as directed by management * Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations * Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. * Run errands such as for floral delivery, picking up of supplies, documents, etc * Serves as an usher and may park cars or perform any transportation requirements. * Drives Funeral Home vehicles for services and picking up families * Ensures refreshments are available (where allowed by law) * Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. * Prepares documents related to services, cremations, maintenance etc., * Greets and receives client families and / or other persons entering the office for information and assistance * Accommodates the needs of the family during a service and/or visitation * May wash and clean funeral home vehicles and other client vehicles as required from time to time Minimum Requirements Education * High school diploma or equivalent Experience * Previous customer service and/or sales experience preferred * Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses * Valid state driver's license with an acceptable driving record required Knowledge, Skills and Abilities: * High level of compassion and integrity * Clear and concise verbal and written communication skills * Professional behaviors and team player Postal Code: 34734 Category (Portal Searching): Operations Job Location: US-FL - Gotha

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB RESPONSIBILITIES Lead Generation * Holds self-accountable for prospecting a minimum of 1-2 hours each day * Obtains referrals from families served by the location * Networks and builds community and civic relationships * Explains and presents presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity Build Relationships with Families * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family's unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Follows through on all customer problems and requests * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education * High school diploma or equivalent * 1-2 years of college or an equivalent of education and experience Experience * High school equivalency and 1-2 years of college or an equivalent of education and experience * 1-2 years of customer service or sales industry experience preferred Licenses * Current state/province issued driver's license with an acceptable driving record * Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Must be able to pass the Company's internal presentation certification within thirty days of hire * Ability to work a number of evenings and or weekends every month * Ability to drive frequently * Ability to obtain and maintain an insurance license if required by state/province * Flexible hours but, at times must have the ability to work up to 12 hours in a day * Ability to treat others with empathy and respect * Knowledge of computers and some software * Customer service skills * Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked) Life's not about a job, it's about purpose. Postal Code: 32789 Category (Portal Searching): Sales Job Location: US-FL - Winter Park

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Generous compensation package, which consists of Variable Compensation (uncapped commissions + bonus + monthly contests) We are the largest sales and marketing company in pre-need sales. With almost 50 years in the industry, Neptune Society helps over 80,000 families pre-plan each year so nothing is left to chance. We are a division of a company on the New York Stock Exchange (NYSE) with $3.5 Billion revenue annually, over 24,000 employees, and approximately 2000 locations in the U.S. and Canada. We Offer: If you are willing to prove yourself, we are the right Company for you! As an Outside Sales Advisor, you will be responsible for generating sales using Company provided leads from a variety of sources, this could include Web leads, Direct Mail response leads, and In-person restaurant Seminars. Why work for , Neptune Society our mission is to provide peace of mind through the end of life planning. Some rewarding benefits you will receive by joining our Team include: * Leads are provided by the Company (FREE of charge to you) * Sales career development through the SCI Direct Certification Level Training Program - qualify to receive a free iPad upon completion! . Training pay. Successful members of our sales team come from an impressive variety of different backgrounds and experience levels! * Weekly sales and marketing strategy workshops ( including Direct Sales, Residential Sales, Business2Consumer Sales) * Advancement opportunities for professional growth in the U.S and Canada- we promote from within! Requirements: * A desire to make money while helping people * Strong telephone, interpersonal, and communications skills * High level of compassion and integrity * Strong "one call/visit close" ability * Must be able to multi-task, set priorities and manage appointments * Experience with in-home and/or seminar-based sales preferred * Independent, self-reliant, self-motivated, and ability to work virtually Job Type: Full-time Total Compensation: $85K to $100+ No cap on earnings potential - Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid training * Vision insurance Postal Code: 32779 Category (Portal Searching): Sales Job Location: US-Florida - Longwood