Maintenance Worker (FH)
Service Corporation International job in Urban Honolulu, HI
Our associates celebrate lives. We celebrate our associates.
Responsible for the overall appearance funeral home locations building maintenance and grounds keeping including but not limited to painting, unclogging drains, facility initial issue diagnosis, and simple repairs and maintenance tasks.
JOB RESPONSIBILITIES
Building Maintenance
General interior and exterior building maintenance including cleaning, carpet cleaning, mopping, unstopping drains, painting, replacing light bulbs and lighting, water leaks, and minor repairs
Assess issue and repairs or recommends outside vendor
Cleans and maintains handyman tools, ladders, extension cords, etc. ensuring equipment is in working order
Maintains supply of cleaning products requested re-orders as needed
Follows safety protocols to protect self, coworkers, and public
Landscaping and Grounds Keeping
Maintain manicured, safe, and debris free landscaping, grounds, walkways, and drives including but not limited to cutting grass, using weed eaters/edger, leaf blowers, planting seasonal flowers, laying sod.
Monitors and repairs sprinkler system
Observe safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines
Miscellaneous
Washing and cleaning all funeral home vehicles
Loading and unloading of caskets
MINIMUM Requirements
Education
High school education or GED
Trade school preferred
Experience
Handyman, painter, plumbing preferred
Knowledge, Skills and Abilities
Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blower
Ability to use accurately measuring devices (i.e. tape measure, yardstick, etc.)
Ability to communicate effectively with fellow associates, contractor personnel and client families
Ability to operate equipment in a safe and careful manner
Ability to effectively work with others to accomplish tasks
Work CONDITIONS
Work Environment
Work indoors and outdoors during all seasons and weather conditions
Moderate odors, dust, odor, pollen or fumes may cause discomfort and/or irritation to eyes or respiratory passages
Loud noise from equipment/machines is at a level where ear protection is recommended
Work Postures
Frequent, continuous periods of time standing, up 8 hours per day
Climbing stairs to access buildings frequently
Physical Demands
Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 75 pounds
Work Hours
Working beyond “standard” hours as the need arises
Compensation:
Salary: $17.00/Hr - $19.00/Hr
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96819Category (Portal Searching): OperationsJob Location: US-HI - Honolulu
Auto-ApplyMaintenance Worker
Service Corporation International job in Kaneohe, HI
Our associates celebrate lives. We celebrate our associates.
Responsible for the overall appearance funeral home locations building maintenance and grounds keeping including but not limited to painting, unclogging drains, facility initial issue diagnosis, and simple repairs and maintenance tasks.
JOB RESPONSIBILITIES
Building Maintenance
General interior and exterior building maintenance including cleaning, carpet cleaning, mopping, unstopping drains, painting, replacing light bulbs and lighting, water leaks, and minor repairs
Assess issue and repairs or recommends outside vendor
Cleans and maintains handyman tools, ladders, extension cords, etc. ensuring equipment is in working order
Maintains supply of cleaning products requested re-orders as needed
Follows safety protocols to protect self, coworkers, and public
Landscaping and Grounds Keeping
Maintain manicured, safe, and debris free landscaping, grounds, walkways, and drives including but not limited to cutting grass, using weed eaters/edger, leaf blowers, planting seasonal flowers, laying sod.
Monitors and repairs sprinkler system
Observe safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines
Miscellaneous
Washing and cleaning all funeral home vehicles
Loading and unloading of caskets
MINIMUM Requirements
Education
High school education or GED
Trade school preferred
Experience
Handyman, painter, plumbing preferred
Knowledge, Skills and Abilities
Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blower
Ability to use accurately measuring devices (i.e. tape measure, yardstick, etc.)
Ability to communicate effectively with fellow associates, contractor personnel and client families
Ability to operate equipment in a safe and careful manner
Ability to effectively work with others to accomplish tasks
Work CONDITIONS
Work Environment
Work indoors and outdoors during all seasons and weather conditions
Moderate odors, dust, odor, pollen or fumes may cause discomfort and/or irritation to eyes or respiratory passages
Loud noise from equipment/machines is at a level where ear protection is recommended
Work Postures
Frequent, continuous periods of time standing, up 8 hours per day
Climbing stairs to access buildings frequently
Physical Demands
Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 75 pounds
Work Hours
Working beyond “standard” hours as the need arises
Compensation:
Salary: $17.00/Hr
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96744Category (Portal Searching): OperationsJob Location: US-HI - Kaneohe
Auto-ApplyGift Shop Associate
Kaneohe, HI job
NorthStar Memorial Group is seeking a Gift Shop Associate at Byodo-In Temple. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity and personal touch into every aspect of our work. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
Ensure customers have a positive experience
Perform work activities such as cleaning, organizing shelves, merchandising & sales
Maintain the cash register & inventory throughout the shift
Operate cash register/Point of Sales system
Qualifications
Ability to work within a team
Self-motivated
Positive and respectful attitude
Willingness to learn, able to take direction
Basic math skills
Customer service experience helpful
Communication skills helpful
Compensation
$15.00 - $16.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Care Center Manager (Embalmer License Required)
Kaneohe, HI job
NorthStar Memorial Group is seeking a Care Center Manager to join our team at Hawaiian Memorial Park Mortuary in Kaneohe, Hawaii. United by a common desire to serve, Care Center Managers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity, collaboration, and a personal touch into every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Inspect facilities regularly and verify the highest standards in appearance and maintenance are present
Maintain a secure and sanitary workplace to ensure the privacy of the remains and a safe clean environment
Manage, coordinate, and oversee embalming, dressing, casketing, and preparation for assigned market
Coordinate timely transportation of human remains to the various locations within the assigned market
Keep detailed records and logs of who brings/or removes remains from our facility and the destination
Order supplies and merchandise necessary to maintain the needs of the Care Center based on case volume, and monitor and track necessities
Qualifications
Current Embalmer's license in Hawaii
3+ years of experience working as an embalming professional
2+ years in a managerial role or equivalent
Compensation
$60,000-$75,000
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Family Service Advisor
Kaneohe, HI job
ONLY LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS ROLE. WE DO NOT OFFER RELOCATION ASSISTANCE FOR THIS POSITION.
Do you speak Filipino (Tagalog or Ilocano), Chinese, Japanese, Vietnamese, or Korean? If so, keep reading about this exciting opportunity with unlimited income potential!
NorthStar seeks dynamic Bilingual Community Development Advisors (Sales) at Valley of the Temples in Kaneohe, HI (Honolulu County). Our sales teams redefine the way families honor their loved ones. We don t just sell; we guide, inspire, and innovate. We prioritize financially stable roles, ensuring that individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Why NorthStar?
Top Employer: Recognized by USA Today as one of the Top Employers to Work For four years in a row
Sales Excellence: Consistently listed among the Top 50 Companies to Sell For by Selling Power
Transformative Careers: Our sales careers reward your positive impact on others and provide the income potential to transform your life
Role Overview: The Community Development Advisor generates pre-need sales for locations in the assigned market area, including cemetery property, cemetery merchandise, cemetery services, and prearranged funeral/cremation plans.
Responsibilities:
Build relationships in the community to educate and guide families in their preplanning decisions
Set appointments and deliver preplanning guide presentations and product presentations
Provide professional park tours of each location within their area
Complete paperwork in a timely, neat, and accurate manner, including all specific requirements for contract processing
Track all sales activity and ratios to measure areas of strength and areas needing improvement
Use CRM to track all contacts and ensure professional follow-up
Contact new and existing customers to discuss how specific products or services can meet their needs
Prospect daily using multiple methods, including cold calling, door knocking, mailers, seminars, and outside events
Provide world-class customer service, maintain a positive attitude, and demonstrate a willingness to do Whatever it takes
Stay current in areas related to our profession (veteran s benefits, social security benefits, end-of-life decisions, etc.)
Build relationships with churches, civic groups, veteran organizations, hospice, senior living, and other community groups. Schedule and conduct pre-planning seminars following NorthStar Memorial Group's established program
Work multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail, and other methods following NorthStar s sales playbook
Schedule 10-12 pre-need appointments each week, tracked in the CRM
Answer telephone inquiries about cemetery products and services pre-need planning
Attend training programs scheduled with sales leaders and regional leadership
Qualifications:
High School Diploma or equivalent
Valid driver s license and satisfactory driving record
Reliable transportation
Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry
FIRST YEAR PROJECTED SALARY: $75k - $175k or more!
Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
Funeral Arranger
Urban Honolulu, HI job
NorthStar Memorial Group is seeking a Funeral Arranger I to join our team at Mililani Mortuary. United by a common desire to serve, Funeral Arrangers at NorthStar share a pride in their profession that extends beyond the workday. The Funeral Arranger is responsible for providing a source of support, guidance, and direction to families before, during and after the loss of a loved one. This position also manages all phases of the funeral arrangement including the removal of the deceased, selecting and setting up funeral services to final disposition.
Responsibilities
Conducts funeral and memorial ceremonies in a professional and caring manner
Carries out funeral services from retrieval of the deceased to final disposition
Assists in preparing the memorial area for the family before the start of the services
Creates and reviews contracts for accuracy
Responsible for receiving and processing payments
Ensure that all federal, state, and local regulations related to the funeral industry are followed
Ensure that flowers and other memorabilia are returned to the family after services
Maintains ECHO appointment setting above 35%
Maintains package uptake above 40%
Encourage Google reviews
Encourage Reputation survey response
Always maintains reverence and respect for the deceased
Qualifications
High school diploma or equivalent
Valid driver s license
Knowledge of current federal, state and local regulations related to the funeral industry
Current certification if required by state regulations (California Only)
1+ years of funeral industry experience
Compensation
$21.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status
Independent Sales Contractor
Kaneohe, HI job
Independent Sales Representative Pre-Need Sales Job Type: Independent Contractor (Commission-Based Only) Projected First-Year Income: $75,000 $195,000 Are you a driven sales professional with a passion for helping others?
If you thrive in a performance-based environment and want to make a meaningful impact, this is your opportunity to join a respected, growing organization in one of the most beautiful locations in the world.
NorthStar Memorial Group is seeking Independent Sales Representatives to join our team at Valley of the Temples Memorial Park in Kaneohe, Hawaii. In this role, youll help families plan ahead with confidence and compassionoffering peace of mind while building a rewarding career.
Why NorthStar?
* National Recognition: Named one of USA Todays Top Employers to Work For 2025our fourth consecutive year of this honor.
* Excellence in Sales: Ranked one of Selling Powers 2025 Top 50 Companies to Sell For, our 10th year in a row.
* Meaningful Careers: Our sales roles empower you to make a difference in others lives while transforming your own.
Why This Opportunity Stands Out
* High-Earning Potential: Commission-based structure with no cap on income.
* Established Market: Join a trusted name in a resilient, growing industry.
* Autonomy & Flexibility: Work independently while supported by a strong team and proven systems.
* Make a Difference: Help families make informed, meaningful decisions about their future.
What Were Looking For
* Proven Closer: Youre confident in your ability to close sales on the first call and have the track record to prove it.
* Experienced Seller: You bring at least 2 years of direct or in-home sales experience and consistently meet or exceed quotas.
* Natural Communicator: Your emotional intelligence and presentation skills make you a trusted advisor.
* Self-Motivated: Youre disciplined, enthusiastic, and goal-oriented.
* Community-Oriented: You enjoy building relationships and becoming a trusted resource in your area.
Key Responsibilities
* Build relationships within the community to educate families on pre-need planning.
* Set appointments and deliver compelling presentations using our pre-planning guide.
* Accurately complete contracts using our proprietary software, Navigator.
* Track sales activity and performance metrics to identify strengths and areas for growth.
* Use Velocify to manage contacts and ensure timely, professional follow-up.
* Prospect consistently through cold calling, door-to-door outreach, mailers, seminars, and local events.
* Stay informed on relevant topics such as veterans benefits, Social Security, and end-of-life planning.
* Deliver exceptional customer service with empathy, professionalism, and a whatever it takes attitude.
Required Qualifications
* High energy, discipline, and a positive attitude
* Excellent written and verbal communication skills
* Strong interpersonal skills and emotional intelligence
* Ability to work independently and manage your own schedule
* Consultative selling skills and the ability to earn trust quickly
* Confidence in presenting to individuals and groups
* Reliable transportation, valid drivers license, and clean driving record
* Basic math skills and the ability to handle sensitive situations with compassion
Ready to take control of your income and make a lasting impact in your community?
Apply today and discover how a career with NorthStar Memorial Group can transform your future.
#Sales
#INDCORE1
Field Operations Support Assistant
Service Corporation International job in Urban Honolulu, HI
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran's Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family's needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
High School or equivalent
Experience
1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality
Compensation:
Salary: $18.00/Hr
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96817Category (Portal Searching): Administration and ClericalJob Location: US-HI - Honolulu
Auto-ApplyRemoval Technician
Kaneohe, HI job
NorthStar Memorial Group is seeking a Removal Technician Hawaiian Memorial Park Mortuary at Valley of the Temples in Kaneohe, Hawaii. Our administrative teams assume the crucial role of ensuring seamless operation throughout the stages of the delicate client family life cycle. We serve as the cornerstone of our client family support structure, the glue that holds everything together. We are peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
Transport deceased from various locations to Funeral Homes and Cemetery
Assist with funeral services such as transferring and lifting of deceased, dressing and casketing, visitation, viewings, and witness insertions at the crematory
Handle general maintenance and cleaning of vehicles belonging to the facility
Treat all customers and passengers with courtesy and respect at all times.
Drive company vehicles within legal standards
Qualifications
Valid driver's license and ability to pass MVR check
Previous customer service experience preferred
High level of compassion and integrity
Ability to lift 150-200 pounds without the assistance of mobile or powered equipment
Compensation
$18.00-$23.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Staff Associate (Part-Time)
Waipahu, HI job
NorthStar Memorial Group is seeking a Staff Associate at Mililani Funeral Home in Pearl City, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
Maintain supplies and services within the dining room.
Maintain the safety and cleanliness inside and outside the building areas.
Prepare and cleanup dining room, stock juice, water, coffee, empty trash, sweep, mop, wiping tables/countertops, vacuuming, cleaning toilets, etc.
Qualifications
1 year of experience in customer service preferred
Experience handling difficult situations
Funeral professional experience preferred
Compensation
$17.00/hr.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.
Funeral Director
Kaneohe, HI job
NorthStar Memorial Group is seeking a Funeral Director to join our team at Hawaiian Memorial Park Mortuary. United by a common desire to serve, Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging meticulous planning, individual creativity, and collaboration, in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Provide a source of support, guidance, and direction to families before, during, and after the loss of a loved one
Coordinate, assist, and carry out all aspects of a funeral service and final memorialization
Adhere to all professional, municipal, state, and federal licensing regulations and rules applicable to the funeral service profession
Ensure that all federal, state, and local regulations related to the funeral industry are followed
Qualifications
Have excellent communication skills, integrity, and an innate passion for serving others.
Compensation
$20.00-$26.00//hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Sales Professional - Inside Sales
Service Corporation International job in Urban Honolulu, HI
Our associates celebrate lives. We celebrate our associates.
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
Builds at-need charts
Verifies at-need files before sent for verification
Performs blind checks
Follows up with memorial renderings, processes and timelines
Notifies families when flowers are placed
Sets Arrangement Continuation Appointments
Designs memorials
Serves at-need cemetery families that currently own property
Sets follow-up visits at the at-need arrangement conference
Logs information for Family Service Counselors
Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
High School diploma or equivalent
Certification
Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
None
Knowledge, Skills & Abilities
Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities
Target Compensation Range: $40,000 to $80,000 annually.
The estimated total target compensation for this position in the first year typically ranges from $40,000 to $80,000 annually, consisting of a strong commission-based incentive structure and base pay. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: The position includes an hourly rate of $20.00 as part of the total compensation structure.)
Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96817Category (Portal Searching): SalesJob Location: US-HI - Honolulu
Auto-ApplyCare Center Manager (Embalmer License Required)
Kaneohe, HI job
Job Description
NorthStar Memorial Group is seeking a Care Center Manager to join our team at Hawaiian Memorial Park Mortuary in Kaneohe, Hawaii. United by a common desire to serve, Care Center Managers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity, collaboration, and a personal touch into every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Inspect facilities regularly and verify the highest standards in appearance and maintenance are present
Maintain a secure and sanitary workplace to ensure the privacy of the remains and a safe clean environment
Manage, coordinate, and oversee embalming, dressing, casketing, and preparation for assigned market
Coordinate timely transportation of human remains to the various locations within the assigned market
Keep detailed records and logs of who brings/or removes remains from our facility and the destination
Order supplies and merchandise necessary to maintain the needs of the Care Center based on case volume, and monitor and track necessities
Qualifications
Current Embalmer's license in Hawaii
3+ years of experience working as an embalming professional
2+ years in a managerial role or equivalent
Compensation
$60,000-$75,000
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Independent Sales Contractor
Kaneohe, HI job
Independent Sales Representative Pre-Need Sales Job Type: Independent Contractor (Commission-Based Only) Projected First-Year Income: $75,000 $195,000
Are you a driven sales professional with a passion for helping others?
If you thrive in a performance-based environment and want to make a meaningful impact, this is your opportunity to join a respected, growing organization in one of the most beautiful locations in the world.
NorthStar Memorial Group is seeking Independent Sales Representatives to join our team at Valley of the Temples Memorial Park in Kaneohe, Hawaii. In this role, you ll help families plan ahead with confidence and compassion offering peace of mind while building a rewarding career.
Why NorthStar?
National Recognition: Named one of USA Today s Top Employers to Work For 2025 our fourth consecutive year of this honor.
Excellence in Sales: Ranked one of Selling Power s 2025 Top 50 Companies to Sell For, our 10
th
year in a row.
Meaningful Careers: Our sales roles empower you to make a difference in others lives while transforming your own.
Why This Opportunity Stands Out
High-Earning Potential: Commission-based structure with no cap on income.
Established Market: Join a trusted name in a resilient, growing industry.
Autonomy & Flexibility: Work independently while supported by a strong team and proven systems.
Make a Difference: Help families make informed, meaningful decisions about their future.
What We re Looking For
Proven Closer: You re confident in your ability to close sales on the first call and have the track record to prove it.
Experienced Seller: You bring at least 2 years of direct or in-home sales experience and consistently meet or exceed quotas.
Natural Communicator: Your emotional intelligence and presentation skills make you a trusted advisor.
Self-Motivated: You re disciplined, enthusiastic, and goal-oriented.
Community-Oriented: You enjoy building relationships and becoming a trusted resource in your area.
Key Responsibilities
Build relationships within the community to educate families on pre-need planning.
Set appointments and deliver compelling presentations using our pre-planning guide.
Accurately complete contracts using our proprietary software, Navigator.
Track sales activity and performance metrics to identify strengths and areas for growth.
Use Velocify to manage contacts and ensure timely, professional follow-up.
Prospect consistently through cold calling, door-to-door outreach, mailers, seminars, and local events.
Stay informed on relevant topics such as veterans benefits, Social Security, and end-of-life planning.
Deliver exceptional customer service with empathy, professionalism, and a whatever it takes attitude.
Required Qualifications
High energy, discipline, and a positive attitude
Excellent written and verbal communication skills
Strong interpersonal skills and emotional intelligence
Ability to work independently and manage your own schedule
Consultative selling skills and the ability to earn trust quickly
Confidence in presenting to individuals and groups
Reliable transportation, valid driver s license, and clean driving record
Basic math skills and the ability to handle sensitive situations with compassion
Ready to take control of your income and make a lasting impact in your community?
Apply today and discover how a career with NorthStar Memorial Group can transform your future.
#Sales
#INDCORE1
Funeral Director
Kaneohe, HI job
NorthStar Memorial Group is seeking a Funeral Director to join our team at Hawaiian Memorial Park Mortuary. United by a common desire to serve, Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging meticulous planning, individual creativity, and collaboration, in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
* Provide a source of support, guidance, and direction to families before, during, and after the loss of a loved one
* Coordinate, assist, and carry out all aspects of a funeral service and final memorialization
* Adhere to all professional, municipal, state, and federal licensing regulations and rules applicable to the funeral service profession
* Ensure that all federal, state, and local regulations related to the funeral industry are followed
Qualifications
* Have excellent communication skills, integrity, and an innate passion for serving others.
Compensation
* $20.00-$26.00//hr.
Benefits
* Medical, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Life Insurance
* 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Gift Shop Associate
Kaneohe, HI job
Job Description
NorthStar Memorial Group is seeking a Gift Shop Associate at Byodo-In Temple. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity and personal touch into every aspect of our work. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
Ensure customers have a positive experience
Perform work activities such as cleaning, organizing shelves, merchandising & sales
Maintain the cash register & inventory throughout the shift
Operate cash register/Point of Sales system
Qualifications
Ability to work within a team
Self-motivated
Positive and respectful attitude
Willingness to learn, able to take direction
Basic math skills
Customer service experience helpful
Communication skills helpful
Compensation
$15.00 - $16.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Staff Associate (Part-Time)
Waipahu, HI job
NorthStar Memorial Group is seeking a Staff Associate at Mililani Funeral Home in Pearl City, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
* Maintain supplies and services within the dining room.
* Maintain the safety and cleanliness inside and outside the building areas.
* Prepare and cleanup dining room, stock juice, water, coffee, empty trash, sweep, mop, wiping tables/countertops, vacuuming, cleaning toilets, etc.
Qualifications
* 1 year of experience in customer service preferred
* Experience handling difficult situations
* Funeral professional experience preferred
Compensation
* $17.00/hr.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.
Maintenance Worker
Service Corporation International job in Kaneohe, HI
Our associates celebrate lives. We celebrate our associates. Responsible for the overall appearance funeral home locations building maintenance and grounds keeping including but not limited to painting, unclogging drains, facility initial issue diagnosis, and simple repairs and maintenance tasks.
JOB RESPONSIBILITIES
Building Maintenance
* General interior and exterior building maintenance including cleaning, carpet cleaning, mopping, unstopping drains, painting, replacing light bulbs and lighting, water leaks, and minor repairs
* Assess issue and repairs or recommends outside vendor
* Cleans and maintains handyman tools, ladders, extension cords, etc. ensuring equipment is in working order
* Maintains supply of cleaning products requested re-orders as needed
* Follows safety protocols to protect self, coworkers, and public
Landscaping and Grounds Keeping
* Maintain manicured, safe, and debris free landscaping, grounds, walkways, and drives including but not limited to cutting grass, using weed eaters/edger, leaf blowers, planting seasonal flowers, laying sod.
* Monitors and repairs sprinkler system
* Observe safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines
Miscellaneous
* Washing and cleaning all funeral home vehicles
* Loading and unloading of caskets
MINIMUM Requirements
Education
* High school education or GED
* Trade school preferred
Experience
* Handyman, painter, plumbing preferred
Knowledge, Skills and Abilities
* Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blower
* Ability to use accurately measuring devices (i.e. tape measure, yardstick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel and client families
* Ability to operate equipment in a safe and careful manner
* Ability to effectively work with others to accomplish tasks
Work CONDITIONS
Work Environment
* Work indoors and outdoors during all seasons and weather conditions
* Moderate odors, dust, odor, pollen or fumes may cause discomfort and/or irritation to eyes or respiratory passages
* Loud noise from equipment/machines is at a level where ear protection is recommended
Work Postures
* Frequent, continuous periods of time standing, up 8 hours per day
* Climbing stairs to access buildings frequently
Physical Demands
* Physical effort requiring manual dexterity is required
* Carrying and/or lifting materials up to 75 pounds
Work Hours
* Working beyond "standard" hours as the need arises
Compensation:
Salary: $17.00/Hr
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96744
Category (Portal Searching): Operations
Job Location: US-HI - Kaneohe
Auto-ApplyOutside Sales Professional
Service Corporation International job in Urban Honolulu, HI
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.
JOB RESPONSIBILITIES
Lead Generation
* Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
* Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
* Obtains referrals from families served by the location by following up through visits with families after the service
* Networks and builds community and civic relationships
* Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity
* Remains flexible with schedule to achieve results; often works nights and weekends
Build Relationships with Families
* Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
* Responds to client inquiries in a timely, respectful, sensitive and professional manner
* Supports families in time of grief with acts of kindness
* Connects with families through listening, honest communication and genuine concern
* Develops an understanding of each family's unique needs and offers solutions that provide value to them
* Stays in touch with families to ensure satisfaction
* Prepares for all appointments and performs all procedures with professionalism and attention to detail
* Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
* Builds trust-based relationships to earn the right to ask for referrals
* Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
* Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
* Acts as one team, setting arrangement continuation visits within two to three days after the service
* Shares family concerns with rest of the SCI team
MINIMUM Requirements
Education
* High school education or equivalent
* 1-2 years of college or equivalent experience
License
* Current state/province issued driver's license with an acceptable driving record
* In states/provinces where required, must hold a Funeral Directors License to perform this role
Experience
* Sales experience or one to two years industry experience or equivalent education
* Previous experience with Customer Relationship Management (CRM) systems is a plus
Knowledge, Skills and Abilities
* Basic computer and technology skills within a sales environment
* Ability to work well in a team, as well as independently
* Ability to work beyond "standard" hours as the need arises
* Good driving record
* Good work ethic
* High-level of integrity
* Creative, outgoing and energetic
* Comfortable presenting in front of others
* Desire to help others
* Bilingual, knowledge of another language is a plus
Compensation:
Salary: Commission based
Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code: 96817
Category (Portal Searching): Sales
Job Location: US-HI - Honolulu
Auto-ApplyFuneral Arranger
Service Corporation International job in Urban Honolulu, HI
Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.
Job Responsibilities
* Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
* Confirms authorization to proceed with the service arrangements
* Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
* Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
* In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
* Ensures potential pre-need referrals are shared with Family Service Counselors
* Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
* Prepares and accurately completes documents and online entries related to services, cremations, maintenance
* Assists with general office duties including answering phones and preparing reports as necessary
* Assist with the maintenance of vehicles, the facility and property
* Receives caskets and other funeral home supplies as well as place into inventory
* Ensures refreshments are available (where allowed by law)
Minimum Requirements
Education
* High School diploma or equivalent
Experience
* Minimum of 3 years related experience as a Funeral Assistant
Licenses
* Current state/province issued driver's license with an acceptable driving record
Knowledge, Skills and Abilities
* Basic knowledge of religious and fraternal organizations customs
* Knowledge of computers and some software including MS Office Suite required
* High level of compassion and integrity
* Good communication skills
* Problem solving skills
* Ability to multi task and set priorities
* Detail oriented
Compensation:
Salary: $18.00/Hr - $20.00/Hr
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96819
Category (Portal Searching): Operations
Job Location: US-HI - Honolulu
Auto-Apply