A Service Counselor is responsible for counseling couples, families, and individuals seeking help in overcoming or managing emotional or mental difficulties and issues. To do their job well, they must listen to their patients very carefully and should engage in detailed conversations and interviews with them. They should also use testing and examinations to further understand their patients' issues.

The Counselor must also eventually diagnose the patient once they have understood them well enough, work with them, and further communicate with their patients to help them alleviate symptoms and manage conditions. This includes teaching them appropriate coping mechanisms and usually involves quite a bit of explanation in terms of their disorders.

A person seeking work as a Service Counselor generally needs to have a Bachelor's degree in Psychology or Social Work and may need to have previous experience in this or a similar role. They should have excellent communication and interpersonal skills, and should be able to empathize with patients, and should keep up with the latest research in psychology. The Service Counsel earns on average $16.61 an hour.

What Does a Service Counselor Do

There are certain skills that many service counselors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, problem-solving skills and time-management skills.

Learn more about what a Service Counselor does

How To Become a Service Counselor

If you're interested in becoming a service counselor, one of the first things to consider is how much education you need. We've determined that 58.6% of service counselors have a bachelor's degree. In terms of higher education levels, we found that 15.0% of service counselors have master's degrees. Even though most service counselors have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Service Counselor

Service Counselor Career Paths

Average Salary for a Service Counselor

Service Counselors in America make an average salary of $35,402 per year or $17 per hour. The top 10 percent makes over $51,000 per year, while the bottom 10 percent under $24,000 per year.
Average Service Counselor Salary
$35,402 Yearly
$17.02 hourly

What Am I Worth?

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Roles and Types of Service Counselor

The role of a service counselor includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general service counselor responsibilities:

  • Key parts to the job role): advising in relation to: o global payment
  • Provide academic, vocational, career and personal counseling for prospective, new
  • Directly supervise and fully manage the local office docket staff

There are several types of service counselor, including:

Counselor

Role:

While there are several different types of counselors, in general they spend their time helping people overcome and understand specific problems. Although, not every counselor is going to have a couch, as depicted by TV, most do work in private office settings.

The scope of the types of counselors seems to be never-ending. From school counselors to family and marriage counselors, and even mental health counselors, people who go into this field have a range of what area they want to focus on.

  • Average Salary: $36,225
  • Degree: Bachelor's Degree

Social Worker

Role:

I'm sure you've heard that social work is hard. That's all anyone has to say about it. But what exactly does that mean? As a social worker, your day will consist of provide counseling services, performing administrative duties, taking time to interview potential clients, and meeting with lawyers. This is where the hard part comes into play.

A big part of a social worker's role is to provide assistance to people who are facing challenges in their life. Social workers try to improve their wellbeing and make sure they are being treated fairly. It's the situations that you'll find yourself helping that are the tough parts. From family violence to homelessness, this job isn't protected against some sad stories.

In fact, many social workers say the hardest part of the job is seeing how cruel people can be toward each other, especially families. You never want to see a kid take the brunt of a fight between two adults, but it happens more than you know. That's the kind of sad reality you might find yourself in as a social worker. There needs to be more people like you in the world.
  • Average Salary: $50,102
  • Degree: Bachelor's Degree

Service Coordinator

Role:

Service coordinators work in a number of different areas. Whether it is retail, marketing, or real estate, their job is to manage the work of customer care teams. Essentially, it is up to them to make or break a company's good reputation.

As a successful service coordinator, know what your company wants, and you know how to communicate it. Frustrated clients cannot get to you. You are organized, creative, and analytical. You are a team player and yet independent. You multitask and all the while you stay friendly and professional. You are the whole package, you are a leader.

This is a handsomely paid position averaging around $40,000 a year, but at its zenith, it can even reach $100,000 a year, if you become an expert in the field and land a job at the most high-profile companies.
  • Average Salary: $40,792
  • Degree: Bachelor's Degree

States With The Most Service Counselor Jobs

Mouse over a state to see the number of active service counselor jobs in each state. The darker areas on the map show where service counselors earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Service Counselor Jobs By State

RankStateNumber of JobsAverage Salary
1California4,033$51,073
2New York2,122$36,329
3Texas1,998$36,724
4Florida1,981$32,321
5Massachusetts1,960$39,225
6Pennsylvania1,814$34,177
7Illinois1,470$34,736
8Washington1,134$40,926
9New Jersey1,127$42,284
10Maryland1,068$32,012
11Georgia1,001$32,487
12Ohio970$35,046
13Virginia935$33,442
14Michigan923$27,712
15Minnesota873$35,174
16Arizona759$36,290
17North Carolina711$32,615
18Colorado695$35,056
19Indiana627$32,053
20Tennessee539$28,858
21South Carolina520$28,981
22Missouri513$31,583
23Oregon506$37,121
24Connecticut489$39,137
25Wisconsin487$35,736
26Iowa383$37,734
27Louisiana336$30,524
28Oklahoma294$37,481
29Utah288$36,195
30Kentucky277$29,674
31Arkansas275$35,836
32Alabama269$28,392
33Maine251$40,713
34Nebraska241$27,883
35Kansas236$35,791
36New Mexico220$42,359
37Nevada209$40,260
38Mississippi200$35,067
39Idaho177$29,954
40New Hampshire170$39,613
41Montana163$33,349
42Alaska155$45,443
43Rhode Island133$30,696
44Hawaii126$53,690
45Delaware115$36,513
46West Virginia114$29,430
47North Dakota88$42,947
48South Dakota88$29,945
49Vermont66$32,384
50Wyoming65$33,593

Service Counselor Education

Service Counselor Majors

16.2 %

Service Counselor Degrees

Bachelors

58.6 %

Masters

15.0 %

Associate

14.2 %

Top Colleges for Service Counselors

1. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

Admissions
Most Popular Majors
Accounting
Psychology
Business
Political Science
Education

2. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

Admissions
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Education

3. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition

$6,942

Enrollment

13,871

Admissions
Most Popular Majors
Business
Education
Psychology
Liberal Arts
Sociology

4. Howard University

Washington, DC • Private

In-State Tuition

$26,756

Enrollment

6,166

Admissions
Most Popular Majors
Political Science
Psychology
Social Work
Business
Education

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

Admissions
Most Popular Majors
Business
Social Work
Education
Communication
Accounting

6. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

Admissions
Most Popular Majors
Education
Business
Social Work
Political Science
Communication

7. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Enrollment

9,142

Admissions
Most Popular Majors
Liberal Arts
Business
Education
Psychology
Criminal Justice

8. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition

$6,798

Enrollment

31,503

Admissions
Most Popular Majors
Business
Psychology
Liberal Arts
Communication
Education

9. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition

$15,262

Enrollment

30,079

Admissions
Most Popular Majors
Business
Education
Social Work
Political Science
Communication

10. San Diego State University

San Diego, CA • Private

In-State Tuition

$7,488

Enrollment

30,018

Admissions
Most Popular Majors
Business
Education
Psychology
Liberal Arts
Criminal Justice

Top Skills For a Service Counselor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.8% of service counselors listed social work on their resume, but soft skills such as communication skills and problem-solving skills are important as well.

Choose From 10+ Customizable Service Counselor Resume templates

Zippia allows you to choose from different easy-to-use Service Counselor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Counselor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
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Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
Service Counselor Resume
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Service Counselor Resume
Service Counselor Resume

Service Counselor Demographics

Service Counselor Gender Distribution

Female
Female
67%
Male
Male
33%

After extensive research and analysis, Zippia's data science team found that:

  • Among service counselors, 66.7% of them are women, while 33.3% are men.

  • The most common race/ethnicity among service counselors is White, which makes up 54.7% of all service counselors.

  • The most common foreign language among service counselors is Spanish at 75.7%.

Online Courses For Service Counselor That You May Like

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Best States For a Service Counselor

Some places are better than others when it comes to starting a career as a service counselor. The best states for people in this position are Hawaii, California, Alaska, and North Dakota. Service counselors make the most in Hawaii with an average salary of $53,690. Whereas in California and Alaska, they would average $51,073 and $45,443, respectively. While service counselors would only make an average of $42,947 in North Dakota, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Service Counselor Jobs: 155
Highest 10% Earn:
$63,000
Location Quotient:
1.54

2. Hawaii

Total Service Counselor Jobs: 126
Highest 10% Earn:
$69,000
Location Quotient:
1.25

3. California

Total Service Counselor Jobs: 4,033
Highest 10% Earn:
$78,000
Location Quotient:
1.15
Full List Of Best States For Service Counselors

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Top Service Counselor Employers

Most Common Employers For Service Counselor

RankCompanyAverage SalaryHourly RateJob Openings
1Florida Department of Children and Families$49,394$23.7520
2Los Angeles Unified School District$48,142$23.1518
3MAX Credit Union$43,073$20.7110
4GEICO$42,920$20.63122
5A+ Federal Credit Union$41,193$19.808
6Mary Hall Freedom V$40,901$19.6610
7AAA East Central Inc$37,486$18.0217
8Tennessee Department of Economic and Community Development$36,836$17.719
9ms.gov - Mississippi's Official State Website$36,834$17.7128
10County of Riverside$36,390$17.5011