What is a Service Counselor

A Service Counselor is responsible for counseling couples, families, and individuals seeking help in overcoming or managing emotional or mental difficulties and issues. To do their job well, they must listen to their patients very carefully and should engage in detailed conversations and interviews with them. They should also use testing and examinations to further understand their patients' issues.

The Counselor must also eventually diagnose the patient once they have understood them well enough, work with them, and further communicate with their patients to help them alleviate symptoms and manage conditions. This includes teaching them appropriate coping mechanisms and usually involves quite a bit of explanation in terms of their disorders.

A person seeking work as a Service Counselor generally needs to have a Bachelor's degree in Psychology or Social Work and may need to have previous experience in this or a similar role. They should have excellent communication and interpersonal skills, and should be able to empathize with patients, and should keep up with the latest research in psychology. The Service Counsel earns on average $16.61 an hour.

There is more than meets the eye when it comes to being a Service Counselor. For example, did you know that they make an average of $17.87 an hour? That's $37,175 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

What Does a Service Counselor Do

There are certain skills that many Service Counselors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Problem-solving skills and Time-management skills.

Learn more about what a Service Counselor does

How To Become a Service Counselor

If you're interested in becoming a Service Counselor, one of the first things to consider is how much education you need. We've determined that 58.6% of Service Counselors have a bachelor's degree. In terms of higher education levels, we found that 15.0% of Service Counselors have master's degrees. Even though most Service Counselors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Service Counselor. When we researched the most common majors for a Service Counselor, we found that they most commonly earn Bachelor's Degree degrees or Master's Degree degrees. Other degrees that we often see on Service Counselor resumes include Associate Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Service Counselor. In fact, many Service Counselor jobs require experience in a role such as Customer Service Representative. Meanwhile, many Service Counselors also have previous career experience in roles such as Internship or Counselor.

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Average Salary
$37,175
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
72,875
Job Openings
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Service Counselor Career Paths

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Average Salary for a Service Counselor

Service Counselors in America make an average salary of $37,175 per year or $18 per hour. The top 10 percent makes over $51,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$37,175
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Service Counselor Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Counselor. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Service Counselor Resume

At Zippia, we went through countless Service Counselor resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Service Counselor Resume Examples And Templates

Service Counselor Demographics

Service Counselor Gender Statistics

female

62.7 %

male

32.4 %

unknown

4.9 %

Service Counselor Ethnicity Statistics

White

57.6 %

Hispanic or Latino

19.2 %

Black or African American

13.1 %

Service Counselor Foreign Languages Spoken Statistics

Spanish

75.7 %

French

6.6 %

Chinese

2.2 %
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Service Counselor Education

Service Counselor Majors

16.2 %

Service Counselor Degrees

Bachelors

58.6 %

Masters

15.0 %

Associate

14.2 %

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High School / GED
Associate
Bachelor's
Master's
Doctorate

Top Colleges for Service Counselors

1. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

4. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

7. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

8. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Enrollment
31,503

9. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

10. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018
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Online Courses For Service Counselor That You May Like

Start Improving Customer Service
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4.1
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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

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Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.4
(551)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

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Top Skills For a Service Counselor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.1% of Service Counselors listed Crisis Intervention on their resume, but soft skills such as Communication skills and Problem-solving skills are important as well.

12 Service Counselor RESUME EXAMPLES

Best States For a Service Counselor

Some places are better than others when it comes to starting a career as a Service Counselor. The best states for people in this position are Washington, California, Alaska, and New Jersey. Service Counselors make the most in Washington with an average salary of $55,861. Whereas in California and Alaska, they would average $51,806 and $49,655, respectively. While Service Counselors would only make an average of $43,460 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Service Counselor Jobs:
155
Highest 10% Earn:
$67,000
Location Quotient:
1.54
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Service Counselor Jobs:
1,134
Highest 10% Earn:
$84,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. California

Total Service Counselor Jobs:
4,033
Highest 10% Earn:
$86,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Service Counselors

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