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Become A Service Counselor

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Working As A Service Counselor

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Service Counselor Do At The Community Action Organization of Erie County

* _
* Provide homework help and academic enrichment services for youth in a community center setting.
* Counselors should be able to instruct school aged students in academic areas.
* Counselors should be able to acclimate to various program curriculums easily and carry a professional attitude at all times.
* Counselors must be able to participate fully with students in high energy and athletic activities.
* Conduct academic enrichment lessons, promote the safety and well being of students, assist with life skills, promote and conduct recreational activities, monitor classroom activity, attended staff meetings and field trips.
* Counselors should be able to acclimate to various program curriculums easily and carry a professional attitude at all times.
* Counselors must be able to participate fully with students in high energy and athletic activities.

What Does A Service Counselor Do At Community Healthlink

* We are seeking a candidate for Fee for Service clinician at the Leominster Adult Outpatient Counseling Center for our busy outpatient clinic.
* The clinic offers individual, group, couples and family psychotherapy, and wellness services.
* The clinic also provides primary care and wellness services.
* The Fee for Service Clinician is responsible for direct therapeutic services to adults in individual, family, couple, and group therapy in a manner which respects diversity.
* Essential Duties and Responsibilities:
* Provides direct clinical treatment to adults as represented in the caseload through diagnostic evaluations and screenings, crisis/emergency assessment and intervention, treatment planning and assessment, individual, group, couple and family therapy
* Participates in interdisciplinary diagnostic treatment and planning conferences
* Consults with doctors, individuals, and other social service agencies, insurance providers and hospital networks regarding clients, client services, and case management
* Maintains client records and administrative records according to Center policy
* Attends administrative staff meetings as required

What Does A Service Counselor Do At Volunteers of America-Greater New York

* Contributing to the development, implementation, monitoring, and updating of the individualized rehabilitation plan.
* Performing therapeutic rehabilitative skill development.
* Offering services appropriate to meet the service recipient needs.
* Performing crisis intervention.
* Coordinating and managing services.
* Provide supportive counseling services to service recipient.
* Communicate observations and information about the service recipient to the Program Manager, RN and clinical team.
* Organize and support socialization activities through use of IMR or other evidence based practices when indicated on the individual rehabilitation plan..
* Skill teaching to assist service recipient in developing the skills in various areas that promotes the achieving and maintaining of valued life roles in the social, employment, physical health, educational, and/or housing domains and also allows the service recipient to achieve community integration and to remain in an independent living setting of his/her choice. .
* Participate in individual service coordination activities, including vocational and educational services.
* Document all observations, information and services provided to the service recipient within the required timeframes.
* Perform all other duties as assigned

What Does A Service Counselor Do At Lahey Health

* Interviews youth and families, reviews records, and confers with other professionals to evaluate the mental health and behavioral needs of the youth as well as appropriateness of placement in the educational setting.
* Obtains and documents, in a precise and timely manner, all relevant intake documentation, assessments and behavior plans.
* Develop social/emotional IEP goals, benchmarks and current progress levels and generate quarterly progress reports and annual assessments.
* Formulates a strengths-based safety plan in collaboration with the student; and monitors effectiveness and makes modifications/updates as needed.
* Provides and assists with the clinical training for staff and students.
* Counsels students individually and in group sessions, as required and indicated, to achieve educational attainment and assist in meeting social/emotional goals in a timely manner as developed.
* Routinely audits student educational charts.
* Prepares and maintains reports and assessments in accordance with organization guidelines for format, timeliness, and quality assurance.
* Attends staff meetings, supervisory sessions and all training as required.
* Represents the Solstice School Clinical Team in meetings with community collaterals and Educational teams to ensure that clinical/social/emotional needs are reflected and addressed.
* As appropriate, participates in leadership and other meetings as requested.
* All other related duties as assigned.
* Utilizes active listening and obtains clarification when needed; responds appropriately to questions.
* Writes clearly and informatively.
* Responds to common inquiries and complaints from youth, regulatory agencies, and other service providers.
* Communicates clearly and effectively with community-based collaterals including school district representatives, DMH, DCF, etc.
* Identifies need areas/concerns, collects data, establishes facts and draws valid inferences and conclusions

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How To Become A Service Counselor

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Service Counselor jobs

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Service Counselor Career Paths

Service Counselor
Program Manager Marketing Manager General Manager
Account Manager
5 Yearsyrs
Service Coordinator Service Manager General Manager
Area Manager
7 Yearsyrs
Program Coordinator Assistant Director Director Of Food And Beverage
Assistant General Manager
5 Yearsyrs
Service Coordinator Program Coordinator Operations Manager
Business Manager
7 Yearsyrs
Specialist Case Manager
Career Manager
6 Yearsyrs
Program Director Adjunct Instructor Instructor
Case Manager
5 Yearsyrs
Social Worker Therapist
Clinical Director
9 Yearsyrs
Program Supervisor Clinical Supervisor Program Director
Communications Director
7 Yearsyrs
Therapist Medical Social Worker
Director Of Social Services
6 Yearsyrs
Therapist Program Manager General Manager
District Manager
7 Yearsyrs
Specialist Analyst Finance Analyst
Finance Manager
7 Yearsyrs
Social Worker Program Manager
General Manager
7 Yearsyrs
Medical Social Worker Career Manager
Health Care Manager
8 Yearsyrs
Medical Social Worker Registered Nurse Occupational Health Nurse
Health Services Manager
7 Yearsyrs
Substance Abuse Counselor Social Worker
Program Manager
8 Yearsyrs
Program Supervisor Program Director General Manager
Regional Director
9 Yearsyrs
Program Director General Manager District Manager
Regional Manager
8 Yearsyrs
Program Manager General Manager Account Executive
Sales Manager
5 Yearsyrs
Substance Abuse Counselor Therapist Program Director
Service Director
9 Yearsyrs
Program Coordinator Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Service Counselor Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Chinese

  • French

  • Tagalog

  • Portuguese

  • German

  • Japanese

  • Arabic

  • Italian

  • Cantonese

  • Hmong

  • Dakota

  • Polish

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Service Counselor

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Service Counselor Education

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Real Service Counselor Salaries

Job Title Company Location Start Date Salary
Intake and Entry Service Counselor Contemporary Guidance Services, Inc. New York, NY Aug 10, 2015 $39,140
Intake and Entry Service Counselor Contemporary Guidance Services, Inc. New York, NY Oct 01, 2014 $39,140
Academic Services Counselor Syracuse University Syracuse, NY May 16, 2015 $39,000 -
Intake and Entry Service Counselor Contemporary Guidance Services, Inc. New York, NY Oct 01, 2011 $38,000
Career Services Counselor Gloria Roa Bodin, P.A. Coral Gables, FL Mar 03, 2016 $36,046
Career Services Counselor Gloria Roa Bodin, P.A. Fort Pierce, FL Sep 01, 2015 $35,646

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Top Skills for A Service Counselor


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Top Service Counselor Skills

  1. Crisis Intervention
  2. Customer Service
  3. Counsel
You can check out examples of real life uses of top skills on resumes here:
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Worked as Counselor/Customer Service handling calls from hurricane victims, and providing them rental vouchers for residency.
  • Provide in home counseling to adolescents involved with the Department of Juvenile Justice.
  • Implement mental health services that meet the unique needs of clients while preserving identified healthy family culture.
  • Act as client advocates in order to coordinate required services or to resolve emergency problems in crisis situations.

Top Service Counselor Employers

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