Research Summary. We analyzed 848 service counselor resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Aaa Companies and GEICO. Here are the key facts about service counselor resumes to help you get the job:

  • The average service counselor resume is 417 words long
  • The average service counselor resume is 0.9 pages long based on 450 words per page.
  • Social work is the most common skill found on a service counselor resume. It appears on 15.8% of resumes.
After learning about how to write a professional service counselor resume, you can make sure your resume checks all the boxes with our resume builder.


Service Counselor Resume Example

Choose From 10+ Customizable Service Counselor Resume templates

Zippia allows you to choose from different easy-to-use Service Counselor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Counselor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Service Counselor Resume

What Should Be Included In A Service Counselor Resume


1. Add Contact Information To Your Service Counselor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Service Counselor Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Service Counselor Resume Relevant Education Example #1

Master's Degree In Psychology 2014 - 2016

New York University New York, NY

Service Counselor Resume Relevant Education Example #2

Master's Degree In Psychology 2014 - 2016

University of California, Santa Barbara Santa Barbara, CA


3. Next, Create A Service Counselor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Service Counselor Skills For Resume

  • Support Services Skills

    Support services are services that support the organization internally and are usually non-revenue generating. Examples include, IT, admin, HR, etc.

  • Community Resources Skills

    Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • AAA Skills

    American Automobile Association, commonly pronounced as AAA or triple A, is an organization in North America. AAA is a privately held non-profit driven public party affiliation and administration association with more than 60 million members in the United States and Canada. AAA offers types of assistance to its individuals, including emergency aide.

  • Mental Health Skills

    Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

  • Financial Assistance Skills

    Financial assistance refers to governmental assistance one may receive for a variety of reasons. This help is typically in the form of money, whether a loan, scholarship, grant, or reduced taxes provided to an individual or organization. One of the more common forms of financial assistance is student loans, which offer many prospective students a chance for higher education.

Top Skills for a Service Counselor

  • Social Work, 15.8%
  • Crisis Intervention, 8.5%
  • Patients, 7.3%
  • Support Services, 6.3%
  • Other Skills, 62.1%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Service Counselor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Residence Counselor
Maclay School
  • Encouraged program guidelines to clients and maintained communication log documenting client behavior.
  • Attended ISP, BSP, and IPP meetings Attended medication reviews and psychiatric consultations.
  • Instituted mitigations, process improvements, and customer communications to resolve participant issues.
  • Escorted the individuals all medical appointments Administered medicine through AMAP training
  • Attended Individualized Service Plan (ISP) meetings as part of a treatment team, and maintained communication with families.
Work History Example # 2
Community Service Worker
United Parcel Service
  • Maintained direct service communications and rapport with customers and management team.
  • Displayed ability to quickly and decisively respond to any situation.
  • Worked with families to promote reunification and relationship building through in-home counseling on an individual and family basis.
  • Served as Team Captain, Long Island Junior Soccer League.
Work History Example # 3
Group Facilitator
  • Facilitated all levels of Netscape, Microsoft Word, PowerPoint, Excel, and Access classes.
  • Mentored and coached production and project team leaders on quality measures and kaizen/six sigma methodology.
  • Maintained yearly certifications in CPR and Food Safety
  • Coordinated outside legal counsel in a variety of foreign jurisdictions on technology transfer and related issues.
  • Increased production in one department by 42% upon implementation of Six-Sigma methodology.
Work History Example # 4
Service Counselor
American Family Care
  • Maintained patient charts and documented all counseling services according to federal, state (CARF) and local county regulations.
  • Provided a therapeutic milieu that enhanced social development, problem solving and fostered effective communication.
  • Demonstrated a commitment to professional standards by remaining current with industry standards as it related to Medicaid and Medicare.
  • Served as liaison with community primary care physicians regarding Medicaid membership issues.
  • Certified in CPR, AED, First Aid, Mandt techniques and medication administration.

5. Highlight Your Service Counselor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your service counselor resume:

  1. Pastoral Counseling Certification
  2. Certified Nurse Assistant (CNA)
  3. Medical Assistant
  4. Certified Professional Counselor
  5. Certified Professional - Human Resource (IPMA-CP)
  6. Certified Chemical Dependency Counselor
  7. National Certified Counselor (NCC)


6. Finally, Add a Service Counselor Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Service Counselor Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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