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PERSONALIZED JOBS

Become A Service Counter Cashier

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Working As A Service Counter Cashier

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $17,077

    Average Salary

What Does A Service Counter Cashier Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Service Counter Cashier

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Service Counter Cashier jobs

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Average Length of Employment
Counter Person 2.5 years
Head Cashier 2.5 years
Cashier/Deli Clerk 2.3 years
Lead Cashier 2.2 years
Counter Clerk 2.1 years
Service Cashier 1.9 years
Cashier Operator 1.8 years
Counter Helper 1.8 years
Check Cashier 1.7 years
Waiter And Cashier 1.7 years
Parking Cashier 1.7 years
Front End Cashier 1.7 years
Baker/Cashier 1.6 years
Order Taker 1.6 years
Cashier/Closer 1.6 years
Snack Bar Cashier 1.6 years
Counter Associate 1.6 years
Bookseller/Cashier 1.6 years
Counter Attendant 1.6 years
Counter 1.6 years
Cashier/Sales 1.6 years
Cashier 1.6 years
Cashier Associate 1.5 years
Hostess Cashier 1.4 years
Retail Cashier 1.4 years
Concession Cashier 1.4 years
Restaurant Cashier 1.4 years
Cashier/Host 1.4 years
Floor Cashier 1.3 years
Front Cashier 1.3 years
Overnight Cashier 1.2 years
Seasonal Cashier 0.5 years
Top Employers Before
Cashier 23.0%
Volunteer 5.1%
Server 4.3%
Hostess 3.8%
Waitress 3.8%
Barista 3.5%
Internship 3.2%
Assistant 3.0%
Counter 2.4%
Manager 2.4%
Top Employers After
Cashier 21.6%
Server 4.8%
Internship 4.5%
Waitress 3.9%
Volunteer 2.8%
Hostess 2.8%
Manager 2.6%
Supervisor 2.4%
Assistant 2.4%

Service Counter Cashier Demographics

Gender

Female

73.1%

Male

24.9%

Unknown

2.0%
Ethnicity

White

77.6%

Hispanic or Latino

13.2%

Asian

7.1%

Unknown

1.6%

Black or African American

0.5%
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Languages Spoken

Spanish

60.0%

French

7.5%

German

5.0%

Mandarin

5.0%

Korean

5.0%

Portuguese

2.5%

Samoan

2.5%

Ukrainian

2.5%

Romanian

2.5%

Japanese

2.5%

Russian

2.5%

Cantonese

2.5%
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Service Counter Cashier Education

Schools

University of Phoenix

8.6%

Three Rivers Community College

5.7%

Grand Valley State University

5.7%

Bemidji State University

5.7%

Fullerton College

5.7%

Hudson County Community College

5.7%

Northern Michigan University

5.7%

Community College of Rhode Island

5.7%

Mesa Community College - Boswell

4.3%

Community College of Philadelphia

4.3%

Pace University - New York

4.3%

Leeward Community College

4.3%

Delgado Community College

4.3%

Springfield College

4.3%

Miami Dade College

4.3%

Full Sail University

4.3%

Philadelphia University

4.3%

Bakersfield College

4.3%

Honolulu Community College

4.3%

University of Wisconsin - Madison

4.3%
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Majors

Business

24.2%

Nursing

8.4%

Psychology

6.7%

Liberal Arts

6.3%

General Studies

5.3%

Health Care Administration

5.3%

Criminal Justice

4.9%

Medical Assisting Services

4.2%

Accounting

4.2%

Graphic Design

3.5%

Nursing Assistants

3.5%

Kinesiology

3.2%

Communication

3.2%

Social Work

2.5%

Management

2.5%

English

2.5%

Legal Support Services

2.5%

Political Science

2.5%

Information Technology

2.5%

Sociology

2.5%
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Degrees

Other

42.2%

Bachelors

33.5%

Associate

13.9%

Certificate

5.7%

Masters

2.5%

Diploma

1.5%

License

0.4%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Service Counter Cashier

CustomerOrdersCustomerAssistanceCustomerServiceCounterFoodPreparationFoodOrdersPOSCustomerComplaintsPhoneOrdersDeliIceCreamCommunicationSkillsPhoneCallsFoodItemsCustomerServiceSkillsGreetingCustomersFrontCounterCustomerRelationsAdditionalSlotMachinesDrive-Thru

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Top Service Counter Cashier Skills

  1. Customer Orders
  2. Customer Assistance
  3. Customer Service Counter
You can check out examples of real life uses of top skills on resumes here:
  • Keep clean environment Received customer orders Processed payments
  • Offer customer assistance at the Meat Counter and help replenish and organize the products in the store.
  • Provided secretarial duties for the front office and while maintaining the customer service counter.
  • Take and make food orders and Cashier or send out deliveries Supervise delivery drivers Handle customer complaints and issues when necessary
  • Counted & balanced five to six tills and prepared the daily deposit.

Top Service Counter Cashier Employers