Service counter cashier vs customer service clerk

Differences between service counter cashier and customer service clerk duties and responsibilities

Service counter cashier example responsibilities.

• Operate POS system process refunds and exchanges cut fabrics according to customers satisfaction.
• Take customers orders for food, using POS system and cash register and accept payment or make change.
• Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
• Perform register close out procedures and monitor checkout stations.

Customer service clerk example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
• Hone in on and strengthen problem solving, quick thinking, and math skills.
• Support RSA authentication service for remote customer using VPN access, with RSA token.
• Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
• Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.
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